LaunchDarkly

Designing complex workflows and systems for developer tools related to AI configurations, including user research, prototyping, and collaboration with cross-functional teams. | Experience in designing complex, configurable products, strong UI/UX skills, and familiarity with developer workflows and AI concepts. | About the Job: LaunchDarkly’s mission is to power teams to release, measure, and control software safely and at scale. AI tooling has evolved how software is built, but developers and their teams still need the same level of release consistency and confidence that what they’re delivering to their customers is the right thing, maybe more than ever before. AI Configs is how we get there. It’s the part of the LaunchDarkly platform that acts as the operational backbone for software products built with LLMs, including: configuration, evaluation, experimentation, observability, and release management in one workflow. AI Configs helps modern software teams configure confidently, ship gradually, observe, and improve continuously. As a Senior Product Designer at LaunchDarkly you’ll work closely with another design peer on this product area, along with product management, engineering, product marketing and sales. You’ll also be part of the larger UX team, focused on ensuring that the tools that we’re building for our users are useful, beautiful, and forward-thinking. The product area you focus on will help our users to: Configure models, prompts, tools, and multi‑agent flows without redeploying code. Test and compare software behavior using offline evaluations and experiments. Observe software performance in production, detect issues, and respond rapidly. Build confidence that AI‑powered features are safe, reliable, and delivering value. You’ll move fluidly between user research, problem framing, UX strategy, interaction and UI design, and iterative delivery. You’ll regularly connect design decisions to business outcomes and customer value, and you’ll help define what this new product offering at LaunchDarkly will be. Responsibilities: Design for key developer workflows across the software engineering lifecycle, with a focus on software teams building with AI. Map and clarify complex workflows in order to identify current experience flaws and opportunities for improvement. Drive user research: plan and run discovery through to validation research, synthesize findings, and turn insights into clear problem statements and opportunity areas for the product team. Help to define the user experience strategy and current to future state narratives for your areas of ownership. Clearly explain the tradeoffs in each path and why specific decisions matter. Design for the LaunchDarkly platform by establishing reusable patterns, not just screens: user journeys, information architecture, interaction patterns, and visual design that scales as the AI Configs product area grows alongside the rest of the LaunchDarkly product suite. Deliver high‑quality design artifacts (for example: user flows, wireframes, prototypes, mock-ups) that support fast iteration with your engineering partners while maintaining high standards of clarity and craft. Your design foundations are already very strong. Be comfortable with iterating quickly on existing surfaces to unlock near‑term value, while also exploring visionary ways to achieve and influence team goals and product strategy. Ground design decisions in evidence: Partner with your product management partners, and our Data & Analytics to define success metrics and dashboards. Utilize usability testing, evaluative research, experimentation and product analytics to validate and adjust design approaches. Collaborate deeply in the triad model: Work closely with product management and engineering on project scope, sequencing, and tradeoffs. Pair regularly with your design partner on the AI Configs team and the UX team at large to share patterns, critique, and ensure a cohesive experience. Determine how success will be measured for your work: Define the metrics and signals that indicate success (e.g. task success, activation, reduced time‑to‑remediation, increased adoption). Help monitor and interpret those signals with the team after launch. Contribute to the broader UX team: Bring AI Configs‑specific patterns and principles into the design system where appropriate. Find ways to connect experiences across the LaunchDarkly product suite. Participate in critiques, share learnings from AI Configs work and research, and mentor others informally. About You: You’re energized by hard, ambiguous problem spaces and are comfortable building structure and systems where there isn’t much yet, especially in fast‑moving AI-forward domains. You naturally think in frameworks, patterns, and systems, not just pages or screens. You enjoy understanding how systems work and affect an experience. You care about detailing user journeys, value delivery, relationships and dependencies in a system. You gravitate toward evidence‑based design. Metrics, research, and real customer stories are part of how you reason, not just afterthoughts. You love collaborating with other designers and see critique and pairing as tools to get to better outcomes. You care about how AI tooling affects people and organizations, and you want to help teams use AI safely, responsibly, and effectively. Specific Requirements Must be authorized to work in the US or Canada (no visa sponsorship or relocation offered at this time). Ability to collaborate during core hours overlapping Pacific Time. Occasional travel (up to ~10%) for team onsites, planning sessions, or customer visits. Portfolio required with examples of complex workflows, systems thinking, and clear outcome stories. Qualifications: 6–8+ years designing complex, shipped products, ideally in developer tools, AI tooling or configuration‑heavy B2B SaaS. Strong foundations in user interface and interaction design, information architecture, and systems design for multi‑state, rules‑based, or highly configurable products. Proven experience leading end‑to‑end design efforts: from discovery and problem definition through concepting, prototyping, validation, implementation, and iteration. Demonstrated ability to connect design decisions to metrics: Comfortable discussing business metrics, customer value metrics, and operational KPIs. Experience using usability testing and evaluative research to assess and refine designs. Comfort working in technical and AI‑adjacent domains: Familiarity with concepts like APIs, SDKs, agentic and developer workflows. Curiosity about prompts, agents, evaluations, observability and experimentation, and willingness to learn quickly. Excellent communication and storytelling skills: Can clearly explain current vs. future state, key decision points, and tradeoffs. Can initiate and facilitate discussions that bring PM, Engineering, and other stakeholders into alignment. A portfolio that demonstrates: Systems‑level thinking and strong user interface and interaction design. Clear narratives around problem, approach, decisions, and impact. At least one example of 0 to 1 product work and one example of an iterative improvement to an existing workflow. Pay: Target pay ranges based on Geographic Zones* for Level P4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400* Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860** Zone 3: All other US locations - $145,500 - $200,090 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Leading and scaling a professional services team, overseeing customer engagements, designing and delivering services programs, and partnering with sales for growth. | Extensive leadership experience in professional services or consulting, proven ability to manage revenue and margins, and deep knowledge of modern software delivery practices. | About the Job: The LaunchDarkly Global Professional Services (GPS) team is seeking a Senior Manager, Professional Services to lead and scale our rapidly growing consulting practice in North America. At LaunchDarkly, we believe modern software teams unlock innovation by controlling how they deliver and release software. Our mission is to empower customers to achieve faster, safer, and more impactful releases. The Professional Services team has proven to be the key to help guide customers to succeed in their transformation journey as they scale LaunchDarkly across the entire enterprise. The Senior Manager, Professional Services will own a book of business across Corporate accounts, designing, selling, and delivering customer programs that drive measurable outcomes and long-term adoption. This highly visible leadership role blends strategic customer engagement, pre-sales engagement, and program delivery with team building and operational discipline. With the Professional Services business having tripled in size in the last year, this is an opportunity to join a rocket ship and help shape the next stage of our growth. Responsibilities: Team Leadership & Growth Lead, coach, and scale a team of consultants and engagement managers, fostering a high-performance culture centered on customer outcomes, technical excellence, and continuous learning. Recruit, mentor, and retain top talent, building clear career paths and a services organization designed for scale. Build a culture of force multiplication, empowering the team and partners across the revenue organization. Customer Engagement & Delivery Excellence Oversee delivery of customer-facing engagements, ensuring quality, timeliness, and alignment with customer goals, ensuring successful delivery and adoption of the LaunchDarkly platform. Act as an escalation point for high-profile or strategic customers, maintaining LaunchDarkly’s “Customers on Speed Dial” culture. Ensure consistent delivery methodologies, governance, and program frameworks across all accounts. Program Design & Execution Design and deliver services programs tailored to Enterprise, Strategic, and Corporate customers, balancing digital-led and high-touch models. Build structured enablement programs for internal teams and customers to accelerate adoption. Execute strategic initiatives that evolve the Professional Services function in lockstep with LaunchDarkly’s growth trajectory. Pre-Sales & Services-Led Growth Partner with Sales and Account Executives to grow the size and scope of Professional Services engagements. Mentor AEs on selling services and promote a services-led sales cycle, increasing attach rates and deal velocity. Lead scoping and discovery efforts, producing well-defined Statements of Work and adoption roadmaps. Upskill Solutions Architects on services best practices to extend reach and impact across the field. Define and continuously refine a pre-sales process and services rate card to ensure both customer value and profitable growth. Cross-Functional Alignment Collaborate with Sales, Customer Success, and Product teams to align Professional Services with broader revenue and adoption strategies. Drive alignment between pre-sales and delivery motions for seamless customer experiences. Partner with Product and Marketing to develop services plays, thought leadership, and scalable offerings. Business & Commercial Performance Own Professional Services revenue, utilization, and margin targets, ensuring predictable and profitable business outcomes. Drive net dollar retention (NDR) by aligning services to customer expansion, adoption, and renewal motions. Manage forecasting, pipeline health, and delivery reporting against both short- and long-term objectives. Establish balanced metrics to measure financial performance, attach rates, and customer outcomes. Qualifications: 12+ years of experience in Professional Services, Consulting, or related roles with at least 3 years in leadership. Proven ability to design and deliver services programs within a book of business spanning Enterprise, Strategic, and Corporate accounts. Strong commercial acumen: demonstrated experience owning services revenue, utilization, or renewal quotas. Track record of scaling teams and building repeatable services practices in high-growth environments. Experience mentoring Sales teams on services-led selling and increasing attach rates. Strong executive presence with ability to engage confidently at the C-suite level. Analytical mindset with ability to leverage data to measure performance, spot trends, and make informed decisions. Deep knowledge of modern software delivery practices (e.g., DevOps, CI/CD, Feature Management, Progressive Delivery). Excellent communication, facilitation, and project management skills with a collaborative, customer-first mindset. Technical bachelor’s degree required; MBA or equivalent experience preferred. Ability to travel up to 20–30% to support customer engagements, pre-sales activities, and team development. Pay: Target pay ranges based on Geographic Zones* for Level M3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,000 - $263,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,000 - $237,000** Zone 3: All other US locations - $163,000 - $224,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Build and maintain scalable backend services and APIs to support onboarding, growth, and developer experiences. | Requires 5+ years of backend experience, proficiency in Go, API development, and experience with scalable, reliable systems. | About the Job: LaunchDarkly is seeking a Backend Engineer to help build the foundational capabilities that power how new developers discover, adopt, and succeed with the LaunchDarkly platform. The Foundation team owns the first mile of the developer journey. We focus on how developers discover LaunchDarkly, get started quickly, and realize value early. This includes onboarding flows, core developer experiences, and the systems that support growth and learning at scale. By building thoughtful, reliable backend systems that support usability, experimentation, and iteration, the team helps turn initial interest into long-term adoption. Our work directly shapes developers’ first impressions of LaunchDarkly and plays a critical role in driving sustainable product growth. In this role, you will partner closely with product, design, and other engineering teams to build backend services in Go, design APIs that support onboarding and growth workflows, and evolve the core systems that enable fast iteration and experimentation. You will work on real-world problems at scale, balancing speed and reliability while building systems that are flexible, observable, and easy to evolve. Your work will have a direct impact on how developers experience LaunchDarkly from their very first interaction. Responsibilities: Build and maintain scalable backend services and APIs that power onboarding, growth, and core developer experiences within LaunchDarkly. Contribute to technical solutions that improve time to value, usability, and early retention for new developers adopting the platform. Work closely with product managers, designers, and engineers to define and implement end-to-end features that support experimentation, iteration, and learning. Participate in architecture and design discussions, offering thoughtful input and collaborating with senior engineers to make well-reasoned trade-offs between speed, quality, and long-term maintainability. Collaborate with internal stakeholders and other LaunchDarkly teams to understand developer needs and improve foundational workflows across the product. Follow and promote best practices for backend development, testing, and observability, contributing to a strong culture of engineering quality. Take ownership of code in production, participate in on-call rotations, and help improve the reliability, scalability, and clarity of our systems over time. Qualifications: 5+ years of professional experience in backend software development, with a track record of contributing to well-designed, maintainable systems. Experience working on scalable, reliable services that support product growth, user-facing workflows, or platform foundations. Proficiency in Go along with experience in another modern programming language, with the ability and willingness to learn new technologies as needed. Our team primarily writes services in Go. Experience building and consuming APIs that support product workflows, experimentation, or system integration. Solid understanding of system design and domain modeling, with exposure to building reusable components or internal platforms. Familiarity with observability concepts such as metrics, tracing, structured logging, and debugging in distributed systems. A collaborative engineer who takes ownership of outcomes, communicates clearly, and works effectively in cross-functional teams. Interest in improving developer experience and product adoption through thoughtful system design, iteration, and experimentation. Pay: Target pay ranges based on Geographic Zones* for Level P3: Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $171,200 - $235,400** Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $154,100 - $211,860** Zone 3: All other US locations: $145,500 - $200,090** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Lead and optimize end-to-end marketing campaign operations, manage lead flow and data quality, and collaborate with cross-functional teams to improve marketing efficiency. | Extensive experience with marketing automation platforms, CRM systems, lead management workflows, and cross-functional process design, with strong project management and stakeholder communication skills. | About the Job: We’re seeking a Senior Marketing Operations Manager to elevate the performance, scalability, and consistency of our marketing engine. This role centers on driving excellence in campaign operations management—building the workflows, systems, and processes that enable high-quality campaign execution and reliable pipeline generation at scale. You will also oversee key components of lead management across scoring, routing, enrichment, and downstream handoffs. Your work will ensure campaigns not only launch efficiently across all digital and offline channels but also flow predictably into our funnel in a way that supports pipeline health and conversion. You’ll collaborate deeply with Demand Gen, Lifecycle, SDR, Sales, RevOps and Data teams to streamline how campaigns are planned, built, launched, and measured. By managing and improving workflow design, operational governance, lead flow accuracy, and data quality, you’ll help ensure the GTM organization operates efficiently and with clear cross-functional alignment. Responsibilities: Lead and own end-to-end campaign operations: Serve as the primary owner of the processes and systems that power campaign execution across Marketing, including intake, requirements, segmentation, QA, launch and handoff. Partner with our Demand Generation team and other GTM stakeholders to translate strategy into operational requirements that ensure campaigns are delivered successfully with accuracy, speed, and consistency. Leadership communication & Strategic Influence: Communicate operational insights, campaign performance, lead flow health, and system implications to senior leadership. Build trust with GTM leadership by providing clear updates, surface risks, recommend prioritization paths, and ensure executives have the visibility necessary to support decision-making and alignment. Lead management & funnel operations: Partner with GTM teams across Marketing, Sales, and Operations to optimize scoring, routing, enrichment, and lifecycle status tracking, ensuring clear SLAs, handoff points, and data requirements so that campaign impact reliably translates into pipeline. Design and scale cross-functional processes: Identify operational gaps across the GTM ecosystem and create scalable processes that improve execution quality, collaboration, and speed. Drive change management and lead operational workstreams and cross-functional initiatives. Align GTM stakeholders across Marketing, Sales, Operations, and cross-functional partners (Product, Finance, etc.). Drive continuous improvement: Introduce structured testing approaches and recommend enhancements to targeting, content workflows, scoring models, and campaign processes based on testing results and performance patterns. Monitor operational and performance KPIs, such as campaign throughout, SLA adherence, lead flow accuracy and data integrity. Ensure data governance, compliance, and system alignment: Support adherence to data governance standards, including GDPR/CCPA considerations where applicable. Maintain clean and reliable data flows across marketing automation, CRM, routing, and enrichment systems to protect data integrity and compliance. Establish and enforce campaign governance and own SOPs and operational documentation. Identify data quality issues, compliance concerns, or workflow gaps early and drive remediation in partnership with the appropriate stakeholders. Qualifications: Typically requires 8+ years of experience, or equivalent depth of expertise in Marketing / campaign operations or related GTM operational roles. Extensive hands-on experience with marketing automation platforms, CRM systems, segmentation, and lead management workflows. Demonstrated ability to design scalable processes and lead cross-functional operational initiatives. Strong project management discipline with the ability to manage multiple priorities and aggressive timelines. Familiarity with analytics and reporting tools; able to translate data into actionable operational insights. Proficiency in tools such as Salesforce, Marketo, lead routing platforms, enrichment tools, and related MarTech systems. Excellent communication, collaboration, and stakeholder management skills. High attention to detail and commitment to operational rigor. Strong systems thinking and the ability to diagnose issues, understand upstream/downstream dependencies, and propose scalable solutions. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000** Zone 3: All other US locations - $116,000 - $159,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Own and lead company-wide financial planning, forecasting, and strategic analysis to enable data-driven decision-making at a SaaS scale. | Extensive experience in SaaS FP&A at a senior leadership level, supporting executive teams and Boards, with strong financial modeling and strategic planning skills. | About the Job: LaunchDarkly is hiring a Vice President of Financial Planning & Analysis to serve as the single accountable leader for company-wide planning, forecasting, and financial decision support as the business scales from ~$200M ARR toward its next phase of growth. This role exists to ensure LaunchDarkly has credible, forward-looking financial plans, fast and disciplined decision-making, and an FP&A function that operates as a strategic enabler of the business—not a reporting or budget-policing function. Reporting to the CFO, the VP FP&A will independently own the annual plan, multi-year strategic plan, rolling forecasts, and executive financial narratives, while partnering deeply with GTM, Product, Engineering, and G&A leaders. This leader will materially improve the speed, clarity, and confidence with which the company makes resourcing, investment, and trade-off decisions. The VP FP&A will: • Operate FP&A with minimal executive oversight, while maintaining CFO-level rigor and judgment • Deliver credible, decision-useful plans and forecasts that executives and the Board trust • Enable faster, more confident decisions on hiring, spend, and investment trade-offs • Establish FP&A as a true business partner to functional leaders, not a gatekeeper • Build a scalable FP&A operating model suitable for a $200M–$400M+ ARR SaaS company Responsibilities: Company-Wide Planning & Forecasting Ownership • Own the annual operating plan, rolling forecasts, and long-range (multi-year) financial plan • Ensure plans are internally consistent, strategically grounded, and clearly tied to operating drivers • Translate strategy into actionable financial frameworks that guide execution over time Strategic Business Partnership • Serve as a trusted financial partner to GTM, Product, Engineering, and G&A leaders • Improve decision velocity around hiring, spend, and investment while maintaining fiscal discipline • Help functional leaders understand trade-offs, ROI, and second-order impacts of decisions Executive & Board Financial Narrative • Own the financial story presented to the executive team and Board • Clearly articulate performance, risks, opportunities, and forward-looking implications while ensuring forecasts and plans are explainable, defensible, and decision-oriented • In partnership with the CFO, play a leading role in preparation, analysis, and communication with analysts, banks, and potential investors. Cost Management & Resource Allocation • Build and maintain clear models for headcount, operating spend, and margin evolution • Establish pragmatic guardrails that balance growth enablement with financial responsibility, including financial governance and decision support for purchasing and vendor spend • Enable dynamic reallocation of resources as business priorities evolve FP&A Operating Model & Team Leadership • Lead and develop a high-performing FP&A team (including existing team members) • Expand capacity thoughtfully, including leveraging lower-cost regions where appropriate • Establish clear FP&A processes that scale without adding unnecessary friction or bureaucracy Partnership with Data & Analytics • Partner closely with the Head of Data & Analytics to ensure plans and forecasts are grounded in trusted, watertight metrics • Align planning models with certified definitions of ARR, NRR, GRR, FCF, and other company-critical metrics • Help identify leading indicators that improve forecast accuracy and early-warning capabilities Qualifications: SaaS & Scale Experience • Proven FP&A leadership experience in a B2B SaaS company at ~$200M+ ARR • Direct experience supporting executive teams and Boards with planning and forecasting • Demonstrated ability to operate at a scale where ambiguity, trade-offs, and speed matter Strategic & Operational FP&A Leadership • Track record of building credible multi-year plans that guide company strategy • Ability to independently run FP&A end-to-end, not merely manage budgeting cycles • Strong business judgment and comfort making recommendations with incomplete data Executive Presence & Business Partnership • Trusted advisor style; collaborative, pragmatic, and easy to work with • Ability to influence without authority and integrate seamlessly with functional leaders • Clear communicator who elevates discussions rather than adding noise or complexity Analytical & Financial Rigor • Deep understanding of SaaS financial models, unit economics, and growth drivers • Ability to connect detailed analysis to executive-level implications • High integrity and appreciation for the accountability associated with company-critical plans Pay: Target pay ranges based on Geographic Zones* for Level E1: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $301,000 - $414,000 ** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $271,000 - $373,000** • Zone 3: All other US locations - $256,000 - $352,000** • (Inclusive of 20% Bonus Target) LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Build and maintain large-scale data pipelines and products, collaborate with cross-functional teams, monitor and optimize performance, and uphold engineering best practices. | 5+ years backend experience with at least 1 year building data pipelines using AWS ecosystem tools and familiarity with data stores, infrastructure as code, and observability. | About the Job: Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As a Data Platform Engineer, you will help us build batch and stream processing pipelines that process trillions of events per day and deliver data to optimized derived tables that power all major internal and external products built on event data. Our platform serves over twenty trillion feature flags daily. To accommodate the large scale of our systems, we use state-of-the-art pipeline technologies in the AWS ecosystem, including Kinesis, Airflow, Spark, Lambda, Flink and Athena. We store data in databases including Clickhouse, Postgres, ElasticSearch, Timestream and Snowflake. As part of our you-build-it-you-run-it culture, all engineers support the pipelines in production, including in an on-call rotation. Responsibilities: Build and expand our data pipelines and data products supporting Experimentation, Release observability, Metrics, Product Analytics and Flag Insights product lines, as well as internal Business Intelligence. Collaborate with frontend engineers, product managers and UX designers to deliver user-facing features Monitor and improve database and pipeline performance Write unit, integration, and load tests as necessary Actively participate in code reviews Write and review technical proposals Improve engineering standards, tooling, and processes Qualifications: 5+ Years of backend software engineering experience Minimum of 1 year experience building product focused Data Pipelines or Data Warehouse Demonstrable experience with data pipelines, including some of Kinesis, Airflow, Spark, Lambda, Flink and Athena. Experience with event or analytical data sets in databases including some of Clickhouse, Postgres, ElasticSearch, Timestream and Snowflake. Familiarity with computer science fundamentals such as data structures, distributed systems, concurrency, and threading A commitment to working in a communicative and collaborative environment You write code that can be easily understood by others, with an eye towards maintainability You hold yourself and others to a high bar when working with production systems You value high code quality, automated testing, and other engineering best practices Familiarity with Infrastructure-as-Code tools like Terraform or equivalent Familiarity with observability tools like Datadog or equivalent Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** Zone 3: All other US locations - $158,000 - $218,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Learn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team! Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Design, develop, and maintain scalable backend services for an experimentation platform, collaborate cross-functionally, lead features, troubleshoot performance issues, and improve system reliability. | 3-8 years backend development experience, Go programming or strong interest, REST API design, understanding of experimentation, cloud platform familiarity, observability, CI/CD, strong collaboration, and Agile environment experience. | About the Job: LaunchDarkly is seeking a skilled Backend Engineer with experience in experimentation or data-driven products. You’ll collaborate closely with a cross-functional team of backend, frontend, and fullstack engineers, along with product managers, data scientists, and designers, to help build an experimentation platform that balances power and accessibility. In this role, you’ll contribute to the design, development, and maintenance of scalable, performant services using Go and RESTful APIs, as well as working with our data pipeline. You’ll have opportunities to take ownership of projects, grow your technical expertise, and help improve the quality and reliability of our systems. We’re focused on building a best-in-class experimentation platform that enables customers to run impactful, data-driven experiments with ease and confidence, and we’re actively growing the team to deliver on this vision. We are committed to delivering a leading experimentation platform that empowers our customers to run tests and data-driven experiments seamlessly and at scale. We have a robust product roadmap, and we are actively expanding our teams to execute on it. Responsibilities: • Contribute to the design, development, and maintenance of scalable and performant solutions for experimentation and data-driven products, with attention to usability and maintainability. • Collaborate with senior engineers on architectural decisions that impact system scalability and performance. • Lead limited scope features from definition to deployment • Help identify and troubleshoot performance issues and participate in efforts to optimize service reliability. • Work closely with product managers, engineers, data scientists, and designers to implement new features and iterate on existing functionality. • Participate in code reviews to support code quality and share constructive feedback with teammates. • Write clean, maintainable, and well-tested code that enhances the reusability and readability of team systems. • Contribute to the team’s efforts to improve observability, monitoring, and operational excellence. • Help investigate and resolve production issues, occasionally partnering with customer support or other teams as needed. • Collaborate across functions to align on priorities, surface blockers, and improve team workflows. • Learn from and support more senior engineers, and contribute to a culture of growth, inclusion, and continuous improvement. • Stay current with industry trends related to software development, experimentation, and backend technologies. • Demonstrate curiosity, creative thinking, and a proactive mindset in problem-solving. About You: • Sympathetic: You are driven to understand customer mindset and pain points to create an advertising strategy that achieves business goals and meets customer needs. • Team-Oriented: You excel at collaborating across the company. You can move easily between business stakeholders, product development and marketing teams. • Great Communicator: You have a natural ability to build relationships with cross-functional team members and are a master of the written word, with excellent attention to detail • A Believer: You understand that technology can simplify, delight and enhance our lives and hope to build transformative innovation through your career. • Startup Mentality: You thrive in a fast-paced, high-intensity environment where you balance multiple projects and can prioritize your work both short and long term. • Driven: You are motivated to achieve success both at work and in your personal life. • Commercially Aware: You understand how content ties to business objectives, understand target audience profiles and insights, and incorporate these into effective UX and marketing copy Qualifications: • 3–8 years of professional software development experience, primarily in backend development. • Experience programming in Go or strong interest and ability to learn it. • Familiarity with designing and consuming RESTful APIs. • Understanding of experimentation methodologies (e.g., A/B testing) and interest in data-informed development. • Solid grasp of software engineering principles, design patterns, and coding best practices. • Exposure to building or maintaining scalable, production-grade systems. • Familiarity with observability practices and tools (e.g., logging, metrics, monitoring). • Experience working with cloud platforms (AWS, GCP, or Azure) is a plus. • Strong collaboration and communication skills with a team-oriented mindset. • Comfortable working in Agile development environments. • Experience with CI/CD practices and tools. • Passion for writing high-quality code and continuously improving engineering practices. • A self-motivated approach and willingness to take initiative. • Ability to thrive in a fast-paced, evolving environment. • Prior experience working with or contributing to distributed teams is a plus. Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle: $167,000 - $229,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago: $150,000 - $206,000** • Zone 3: All other US locations: $141,000 - $195,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Learn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team! Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Lead technical sales processes including demos, proof-of-concepts, and partner with sales and customer success teams to expand business. | Bachelor’s degree or equivalent, 2+ years in solutions or sales engineering, cloud platform knowledge, security/compliance experience, strong technical background, and excellent communication. | About the Job: We are looking for a talented Solutions Engineer at LaunchDarkly – you will be a trusted technical advisor to our corporate and mid-market prospects and customers. This role is a critical part of the growth strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have expertise in supporting multiple verticals. An ideal candidate excels in active listening, building solutions, and demonstrates strong technical expertise with a customer-centric focus. Responsibilities: • Serve as the technical lead in the sales process, with both prospects and customers, from discovery and demos to proof-of-concepts (PoCs) and partner with Customer Success Professional Services to drive expansion. • Translate complex requirements into actionable technology solutions. • Conduct customer-facing presentations, demonstrations, and white-boarding sessions. • Partner with account executives to develop and present compelling technical proposals tailored to business and IT objectives. • Establish yourself as a trusted advisor with prospects by building credibility through meaningful engagement. • Build champions that will help us win deals on our timeline and at our price point. • Act as a liaison between the client and internal product/engineering teams to ensure feedback is incorporated into product development. • Maintain deep knowledge of company products, integrations, and industry trends within industry verticals. • Lead or support technical responses to security questionnaires and RFPs. • Travel as required to support customer meetings and industry events. Qualifications: • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). • 2+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role. • Working knowledge of cloud platforms (e.g., AWS, Azure Google Cloud). • Experience leading documenting proof of concepts and building technical deal champions. • Experience with security and compliance frameworks PII, PCI, HIPAA • Strong technical background in areas such as the SDLC, cloud architecture or DevOps. • Excellent communication and presentation skills. Specific Requirements: • 20% travel required Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $167,000 - $229,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $150,000 - $206,000** • Zone 3: All other US locations - $141,000 - $195,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Manage and grow large enterprise accounts by driving adoption, collaborating cross-functionally, and engaging executive-level stakeholders to meet sales targets. | 8+ years enterprise closing sales experience, strong technical understanding of DevOps or developer workflows, proven quota achievement, experience with Land & Expand SaaS sales, and ability to engage Fortune 500 executives. | About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: • Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. • Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. • Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. • Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. • Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. • Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. • Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. • Excellent Communication: Your written and spoken communication skills are outstanding. • Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. • Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: • 8+ years of Enterprise (closing) Sales Experience • Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges. • You have a demonstrable track record of consistently meeting or exceeding quota expectations. • You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. • You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. • Recent experience working for an emerging technology software company is a significant plus. • Familiarity with and experience using the MEDDPIC sales methodology is advantageous. • Travel: expected range of 25% to 50% as needed Pay: Target pay range for a Level P4 in the Bay Area: $260,000 - $360,000On Target Earnings (OTE) includes base pay and commission. This is a target hiring range for this region; actual offer may be higher or lower based on experience.* • Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Drive the vision and execution of the Core Engineering teams while providing leadership across the engineering organization. Define and maintain a prioritized platform roadmap that balances capability delivery, operational health, and bug fixing. | 5+ years of experience operating at a Staff+ level focused on building and operating production-grade web services is required. Candidates should have experience with data stores, serverless architecture, and a strong understanding of technical requirements and business priorities. | About the Job: We’re looking for a Principal Engineer to drive the vision and execution of our Core Engineering teams and to provide leadership across our entire engineering organization. Core Engineering is responsible for LaunchDarkly’s platform layer spanning core shared services (e.g. our internal orchestration engine) and our service platform layer (e.g. Kubernetes). In this role, you would have a wide impact on shaping the current state and north star for engineering architecture and practice at LaunchDarkly. Areas of focus would range from deployments, authentication, core services across products, data models and stores, AI engineering and beyond. You would work cross-functionally at the intersection of business priorities, customer scale, and technical requirements and constraints. This is a unique opportunity to have an immediate and ongoing organization-wide impact. Responsibilities: Along with other senior engineering leaders, clearly articulate a vision for the LaunchDarkly service architecture and an incremental path to get there. Define and maintain a prioritized platform roadmap that balances capability delivery, operational health, and bug fixing. In order to do so effectively, you must deeply understand the opportunities and pain points within LaunchDarkly’s engineering team. Be the connective tissue between engineering teams across multiple products, domains, and technologies. Coach, mentor, and grow engineering leaders across the organization. Guide architectural decisions and contribute to code reviews and technical designs. Foster a culture of collaboration, ownership, continuous learning, and inclusivity. Stay current with technologies and software development trends, and drive their adoption where appropriate. As part of our you-build-it-you-run-it culture, all engineers may be responsible of support applications in production, including on-call. Qualifications: 5+ years operating at a Staff+ level focused on building and operating production-grade web services. Experience building and operating data stores such as CockroachDB or Aurora PostgreSQL. Experience building serverless architecture as part of a larger service landscape. Experience building with different authentication and transport protocols such as OAuth and REST. Experience operating at the intersection of technical requirements and constraints, business priorities, and customer scale, and understanding how they all interplay. The ability to track and drive metrics, and the wisdom to understand what they can and can't tell you. Excellent communication skills with both technical and non-technical stakeholders. A thoughtful, empathetic approach to leadership and collaboration. Pay: Target pay ranges based on Geographic Zones* for Level 6: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $262,000 - $361,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $236,400 - $325,000** Zone 3: All other US locations - $223,000 - $307,000** Inclusive of 10% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Learn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team! Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Design, build, and maintain scalable backend services and APIs for experimentation and release safety features, collaborating with cross-functional teams to ensure reliable event processing and product integration. | Extensive backend programming experience preferably in Golang, strong API development skills, knowledge of distributed systems, event processing tools, infrastructure as code, and observability platforms. | About the Job: The Metrics Team at LaunchDarkly builds the systems that connect customer event data to core product experiences like Experimentation and Release Guardian. We’re looking for an experienced backend engineer to play a crucial role in designing and scaling the services that power these capabilities. You’ll work on systems that process high volumes of events and enable internal teams and customers to tie those events to meaningful product decisions. Our work underpins features like AI Configs, Observability, and Product Analytics. This role requires strong engineering judgment, a focus on reliability, and close collaboration with other teams. If you're excited about turning raw signals into actionable insights that help teams ship software more safely, quickly, and reliably, we want to work with you. Responsibilities: • Design, build, and maintain backend services that power Experimentation and Release Guardian at scale • Evaluate and shape new product features from a technical perspective, identifying opportunities, tradeoffs, and implementation paths • Develop internal APIs that connect customer events to experimentation and release safety workflows • Collaborate with data pipeline teams to ensure accurate, reliable event processing and delivery • Partner with product and engineering teams to integrate event-driven features into products like AI Configs, Observability, and Product Analytics • Improve service reliability through observability, alerting, and operational tooling • Actively participate in code reviews, spec discussions, and architecture design Qualifications: • Extensive experience with server-side programming (preferably Golang) • Strong proficiency in building and maintaining RESTful APIs • Solid understanding of core CS concepts: data structures, distributed systems, concurrency, and threading • Familiarity with event ingestion and querying across technologies like ClickHouse, Postgres, ElasticSearch, Timestream, Snowflake, or Glue/Iceberg/S3 • Experience working with stream and batch processing tools such as Kinesis, Airflow, Spark, Lambda, Flink, or Athena (or equivalents) • Hands-on experience with infrastructure-as-code tools like Terraform (or equivalent) • Proficiency with observability tools such as Datadog (or equivalent) Nice to Have: • Experience with CI/CD tooling like Spinnaker or CircleCI (or equivalents) • Familiarity with A/B testing frameworks, experimentation platforms, or statistical methods for measuring feature performance Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** • Zone 3: All other US locations - $158,000 - $218,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Learn more about the interview process & what it’s like to work with LaunchDarkly's Product Delivery team! Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Qualify and convert inbound leads, run discovery sessions, deliver demos, manage customer relationships, and consistently hit revenue targets. | Proven quota attainment, excellent communication, organization, autonomy, entrepreneurial mindset, and preferably experience selling to mid-market companies or developer tools. | About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: Qualify and convert inbounds leads at a rapid pace Successfully prospect into ICP target accounts Articulate and sell the value of LD”s platform subscriptions Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model Customize and deliver demos with the Solutions Engineering team Run a proof of concept for prospects Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities Develop new opportunities from our existing customers Consistently hit revenue targets Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly Deliver customer feedback for our product and engineering teams Maintain up-to-date knowledge of our product and processes Keep all data in tools up to date; SFDC, Aviso, Outreach Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: Have a proven track record of hitting or exceeding quota Be an exceptional written and spoken communicator Be highly organized & autonomous Be comfortable and energized operating in a fast moving organization Entrepreneurial and self-motivated Enthusiastic about learning and growing at LaunchDarkly Intellectually curious and ambitious Knowledge or experience in the developer tool space a plus Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000** Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Design and lead scalable, AI-driven GTM systems and workflows to accelerate revenue and operational efficiency across Sales, Marketing, and Customer Success teams. | 12+ years experience in GTM operations and systems design, advanced Salesforce and automation tool expertise, AI integration skills, scripting proficiency, and B2B SaaS environment knowledge. | About the Job: We’re looking for a Senior GTM Systems Architect to shape and scale the systems that power our GTM (go-to-market) engine. This is a high-impact, technical role for someone passionate about architecting automated, intelligent, and scalable solutions across Sales, Marketing, and Customer Success. You'll join our GTM Data & Technology team and lead the design of a modern GTM systems landscape that accelerates revenue, improves operational precision, and enables LaunchDarkly’s growth trajectory. You'll work closely with GTM Operations teams (Sales Ops, Marketing Ops, RevOps) and GTM business leaders to translate complex business challenges into elegant and efficient technical solutions. If you're a builder at heart with a systems-thinking mindset and love transforming ambiguity into intelligent automation, this role is for you. Why this role matters: • High Impact: You will be in a position to drive millions in pipeline value and revenue through intelligent automation • Cutting-Edge Tech: Work with the latest AI tools, automation platforms, and data architectures • Career Growth: Join a rapidly expanding field where demand far exceeds supply • Strategic Influence: Influence LaunchDarkly’s entire revenue engine and GTM strategies Responsibilities: • Architect Scalable GTM Systems: Design integrated, enterprise-grade architectures for Sales, Marketing, and Customer Success. Utilize orchestration platforms (n8n, Clay, Zapier, custom API) for high availability, extensibility, and performance of GTM workflows. • Engineer AI-Driven Execution Layers: Design and implement intelligent execution engines using AI to autonomously create personalized content, recommend next-best-actions, and adapt engagement strategies in real time based on behavioral data and contextual signals. • Operationalize Signal-Based Automation: Create business triggers into real-time workflows. Designs and maintains systems that capture GTM signals (like buyer intent, rep activity, lifecycle changes, and pipeline shifts) for precise and accelerated actions. • Deliver Strategic GTM Insights: Develop and maintain smart retrieval systems using semantic search, embeddings, and vector databases to extract insights from GTM data, enabling self-service intelligence for executive and tactical decisions. • Lead GTM Experimentation Platforms: Build A/B testing infrastructure and feedback loops to optimize programs, validate hypotheses, and uncover growth opportunities. • Cross-Functional Leadership: Collaborate with GTM Operations, Product, and leaders to translate business needs into scalable solutions. Influence GTM system roadmaps and lead high-impact, cross-functional initiatives to shape the company’s commercial tech stack. About You: • You are a systems thinker who thrives at the intersection of strategy and technology. You’re fluent in the language of data modeling and automation — but just as comfortable collaborating cross-functionally to unlock business value. You move fast, iterate often, and believe intelligent systems help people work smarter. You approach GTM challenges with a detective mindset and a hacker’s curiosity. You stay engaged in GTM communities and keep up with emerging technologies and methods. Qualifications: • Typically requires 12+ years of experience, or equivalent depth of expertise, including demonstrated impact in strategic GTM operations, cross-functional leadership, and scalable systems design in dynamic growth environments • Advanced experience working with Salesforce, custom objects, and workflow automation tools • Hands-on experience building automated, data-driven workflows that drive revenue outcomes for GTM teams • Proven experience using AI for GTM use cases, including AI tools (research agents, conversation intelligence), API integrations (OpenAI or similar), and prompt engineering • Experience with GTM tools such as Clay, n8n, Gong, Marketo, Zapier, Hubspot, AI Revenue Workflow Platform , Nooks, Cloudingo, or similar platforms is preferred • Deep expertise in system integration, data pipeline design, and orchestration tools • Familiar with API design, event-driven architecture, and webhook management • Skilled in workflow automation and scripting (SQL, JavaScript, and/or Python) • Strong grasp of data modeling, enrichment strategies, modern development techniques (rapid prototyping, workflow/configuration management) and real-time data processing • Experience at a B2B SaaS or high-growth tech company with an understanding of B2B sales cycles, ICP development, and funnel optimization Bonus Qualifications: • Experience building or deploying AI/LLM-powered GTM systems • Comfortable working with no-code/low-code platforms for rapid iteration • Experience with PLG (product-led growth) motions and in-product engagement • Background in feature flagging or developer tools (DevOps) Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $209,000 - $287,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $188,000 - $259,000** • Zone 3: All other US locations - $177,000 - $244,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.

Develop and maintain JavaScript SDKs, collaborate with engineering and product teams, contribute to open-source repositories, and drive feature implementation. | 5+ years full-stack JavaScript experience with multiple frameworks, strong computer science fundamentals, open-source contributions, and strong testing background. | About the Job: As a Software Engineer on LaunchDarkly’s SDK team, you will build the primary touchpoint that our customers interact with on a daily basis. You’ll work with multiple technologies across our 35+ SDKs while enabling customers of all kinds to feature flag their code. When working on our SDKs, you’d be contributing to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency - all while following idiomatic practices for their tech stack. LaunchDarkly serves trillions of feature flags daily to customers all around the globe, and every flag is handled by our SDKs. This team has a major impact not only on our company, but on our customers (and their customers). We are growing fast and we need your help writing the next chapter in our story. Responsibilities: • Contribute to SDK development for JavaScript (Node Server, React, etc) and other supported platforms • Ensure LaunchDarkly’s SDKs evolve with the rapidly advancing JavaScript ecosystem to deliver modern development experiences to our customers • Keep up to date with the latest JavaScript development practices for both front-end and back-end ecosystems • Become the main engineer responsible for the suite of JavaScript-based SDKs provided by LaunchDarkly • Collaborate with our engineering and product teams to drive the implementation and release of major features • Actively maintain our open-source repositories • Identify areas of improvement and advocate for best practices • Have an active voice in shaping both technology and product decisions Qualifications: • Demonstrable experience building libraries and packages used by other developers • 5+ years of full stack JavaScript experience, preferably familiar with multiple Javascript frameworks • Polyglot background— fluent in JavaScript, TypeScript, and at least one other language, with an ability to context switch between languages quickly • Strong computer science fundamentals • Committed to working in a communicative, collaborative environment • Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary • Strong testing background: experience building unit, integration, load tests, and benchmarks • Experience writing production-ready code with emphasis on quality and maintainability • Experience contributing to open-source software Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** • Zone 3: All other US locations - $158,000 - $218,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com.

Develop and maintain JavaScript SDKs, collaborate with engineering and product teams, contribute to open-source projects, and ensure high-quality, performant code. | 5+ years full-stack JavaScript experience, proficiency in multiple JavaScript frameworks, strong computer science fundamentals, open-source contributions, and strong testing background. | About the Job: As a Software Engineer on LaunchDarkly’s SDK team, you will build the primary touchpoint that our customers interact with on a daily basis. You’ll work with multiple technologies across our 35+ SDKs while enabling customers of all kinds to feature flag their code. When working on our SDKs, you’d be contributing to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency - all while following idiomatic practices for their tech stack. LaunchDarkly serves trillions of feature flags daily to customers all around the globe, and every flag is handled by our SDKs. This team has a major impact not only on our company, but on our customers (and their customers). We are growing fast and we need your help writing the next chapter in our story. Responsibilities: • Contribute to SDK development for JavaScript (Node Server, React, etc) and other supported platforms • Ensure LaunchDarkly’s SDKs evolve with the rapidly advancing JavaScript ecosystem to deliver modern development experiences to our customers • Keep up to date with the latest JavaScript development practices for both front-end and back-end ecosystems • Become the main engineer responsible for the suite of JavaScript-based SDKs provided by LaunchDarkly • Collaborate with our engineering and product teams to drive the implementation and release of major features • Actively maintain our open-source repositories • Identify areas of improvement and advocate for best practices • Have an active voice in shaping both technology and product decisions Qualifications: • Demonstrable experience building libraries and packages used by other developers • 5+ years of full stack JavaScript experience, preferably familiar with multiple Javascript frameworks • Polyglot background— fluent in JavaScript, TypeScript, and at least one other language, with an ability to context switch between languages quickly • Strong computer science fundamentals • Committed to working in a communicative, collaborative environment • Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary • Strong testing background: experience building unit, integration, load tests, and benchmarks • Experience writing production-ready code with emphasis on quality and maintainability • Experience contributing to open-source software Pay: Target pay ranges based on Geographic Zones for Level 4:* • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** • Zone 3: All other US locations - $158,000 - $218,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Lead strategic customer engagements to implement and optimize software delivery processes using LaunchDarkly, acting as a trusted advisor and driving organizational change. | 10+ years enterprise software experience with hands-on development in supported languages, expertise in software development lifecycle, DevOps practices, customer consulting, and cloud services. | About the Job: Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey. In this role, you will lead strategic engagements with our customers and partners, helping them accelerate software development and adopt modern release practices that reduce risk and improve velocity. You’ll educate teams on how to maximize the value of LaunchDarkly, championing best practices that foster long-term success and excitement for building great software. LaunchDarkly’s Services team is recognized as best-in-class among our peers. We are rapidly growing, deeply invested in, and central to the company’s strategic vision. You’ll be part of a high-impact organization that’s redefining software delivery at some of the world’s most innovative companies, spanning industries like Technology, Finance & Insurance, Pharmaceuticals & Life Sciences, and Entertainment. As a Solutions Architect, you won’t just implement a product. You’ll drive organizational change. You'll work closely with engineering and DevOps leaders to establish centers of excellence and embed modern release strategies that unlock true software agility. This is a unique opportunity to make a measurable impact, grow your career, and be part of a team at the forefront of Release Excellence. Responsibilities: Leverage deep technical expertise and a consultative approach to understand customer needs, gather detailed requirements, and influence key decisions that drive successful outcomes. Lead Professional Services engagements designed to optimize our clients’ software delivery processes, aligning their strategies with industry best practices for improved efficiency and innovation. Provide expert guidance on software development best practices, advising customers on how to harness LaunchDarkly to accelerate software delivery while minimizing risk and enhancing quality. Foster a robust technical partnership between LaunchDarkly and its customers, ensuring alignment with organizational goals and maximizing value across all touchpoints. Identify and resolve technical obstacles that hinder value realization, enabling customers to achieve their objectives more effectively. Establish yourself as a subject matter expert on LaunchDarkly, continuously evolving your knowledge to stay ahead of industry trends. Act as a key advocate for customers, synthesizing and conveying their feedback to Product and Engineering teams, driving the development of solutions that support both customer success and company objectives. About You: You are a self‐starter and excited to take on hard problems. You are passionate about helping customers and have a strong sense of ownership. You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships. You have a technical background and are interested in a customer-facing role. You are a deeply curious individual, who is not comfortable with just getting enough context to give an answer. You feel the need to understand how things work underneath. Qualifications: You have 10+ years of experience in enterprise software. You have a hands-on technical background with a consultative approach. You are an expert in implementing the full software development lifecycle with multiple years of experience in an enterprise environment. You are experienced developing in at least one of our supported languages: Java, .NET, Go, JS, Python, PHP, NodeJS, Ruby, Rails, iOS, or Android. You are able to guide customers and teammates in implementation of DevOps, Continuous Integration, and Continuous Delivery practices. You have led teams through development process transformation. You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers. You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where you attention is most needed. Experience with experimentation and mobile. You have served as a consultant for customers in the past You have performed in both a pre-sales and post-sales capacity Experience with LaunchDarkly or other feature management platforms. You have worked with the services of one of the major cloud providers (AWS, Azure, GCP). You have worked with Linux, Containers, and Virtual Machines. Pay: Target pay ranges based on Geographic Zones* for Level P5: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** Zone 3: All other US locations - $158,000 - $218,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Design and implement scalable Salesforce solutions while serving as the technical lead for CPQ architecture. Manage Salesforce-related projects through their full lifecycle and ensure alignment with business objectives. | Candidates should have over 5 years of Salesforce experience, including Apex and CPQ expertise. A Bachelor's degree in a relevant field and strong project management skills are also required. | About the Job: As a Go-To-Market Developer, you will be a strategic technical leader in evolving our Salesforce architecture - from lead generation through financial reporting. This role demands deep Salesforce expertise, extensive Apex development, hands-on CPQ experience, and strong project management skills. You will design robust, scalable solutions and help lead and mentor a growing team. In addition to technical execution, you'll align architectural decisions with business objectives, ensuring the system is future-ready, secure, and high-performing. Responsibilities: Design and implement scalable, secure, and maintainable Salesforce solutions that align with business goals and long-term growth strategy. Serve as technical lead for CPQ (Configure, Price, Quote) architecture—configuring complex pricing models, rules, approvals, and workflows. Write and maintain robust Apex code, including triggers, classes, test coverage, and integrations with external systems. Lead and manage Salesforce-related projects through their full lifecycle, applying scrum/lean methodologies to deliver on time and within scope. Ensure scalability, security, and long-term maintainability across the GTM technology stack. Align system architecture and technical decisions with evolving business needs; act as a liaison between technical and business stakeholders when needed. Conduct code reviews and knowledge sharing. As the team expands, take on leadership and coordination responsibilities for a small team of Salesforce admins or developers. Document architecture, customizations, and workflows for transparency and future scalability. Support go-to-market teams with enablement materials, tool training, and post-launch support. Coordinate quality assurance and testing with users to ensure solution designs meet specifications. Ensure projects are completed on time, within budget, and meets stakeholder expectations.. Provide guidance to enablement experts to facilitate team training on new systems and ensure a smooth transition. Continuously evaluate our go to market tech stack for efficiency improvements using smart goals, KPI’s, and industry best practices. Oversee and maintain code base and move code toward more standard workflows. Troubleshoot and resolve any system-related issues that impact revenue processes. Qualifications: 5+ years of Salesforce administration and/or SFDC engineering experience, leading platform initiatives and technical delivery. Experience with Apex, Java,Typescript, and Python. Understanding of contemporary programming to aid design patterns, test frameworks, and performance optimization. Proven CPQ experience is required (Salesforce CPQ preferred), including rule configuration, quote logic, and product bundling. This includes exposure to develop pricing strategy workstreams and the influence of AI on these workstreams. Demonstrated experience designing technical solutions that support evolving business needs and complex user requirements. Strong track record of managing Salesforce and CPQ projects using Agile or hybrid project methodologies. Technical Architect Certification from Salesforce (SFDC) strongly preferred or equivalent technical leadership experience. Bachelor’s degree in Computer Science, Engineering, Business Systems, or equivalent work experience. Experience overseeing or contributing to enterprise-level system architecture. (Examples of tools across the architecture include; Gong, Outreach, Pocus, NetSuite, and Okta.) Proficient in tools such as Jira, Git, and Salesforce deployment and version control frameworks. Strong communication and documentation skills; able to clearly explain and influence architectural decisions to non-technical stakeholders. Proven ability to mentor or lead teams and interest in growing into a broader leadership role. Adaptable, detail-oriented, innovative, strategic, strong business acumen, and excited by a dynamic, fast-paced technical environment. Pay: Target pay ranges based on Geographic Zones* for Level xx: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $118,000 - $163,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $107,000 - $147,000** Zone 3: All other US locations - $101,000 - $138,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.