LaunchDarkly

Audit and track user signals to optimize conversion pathways and lead routing within a PLG motion, collaborating cross-functionally to implement activation workflows and design growth experiments. | 8-10 years experience in growth marketing or revenue operations in B2B SaaS, proficiency in SQL and analytics tools, bachelor's degree required. | About the Job: At LaunchDarkly, our Product-Led Growth (PLG) motion is evolving rapidly. We are looking for an experienced, highly analytical, and strategic Senior Growth Marketing Analyst to help us decode the digital body language of our prospects and users. In this role, you will leverage wide-ranging experience across GTM disciplines to help build, optimize, and scale our PLG engines. Reporting to the Principal Growth Marketer or Director of Growth Marketing, you will resolve complex data and operational issues requiring an in-depth evaluation of variable factors mapping user and account signals across channels, establishing the "next best action" for high-value leads, and optimizing conversion pathways. You will act with a high degree of independence to determine methods and procedures on new assignments, collaborating across Marketing, Product, RevOps, and Data engineering teams to drive function-impacting results. Responsibilities: Data & Signal Strategy Audit, track, and categorize 1st-party, 3rd-party (e.g., 6sense, GitHub), and product/marketing signals across target contacts and enterprise accounts. Evaluate variable factors and intangible data nuances to distinguish technical practitioner actions (e.g., SDK deployment) from broader enterprise intent (e.g., security evaluations). Partner cross-functionally with Data Engineering and RevOps to clean, enrich, and continuously source high-intent signal data. Feed signal combinations, recency, and frequency into predictive models to refine lead routing and account prioritization. Activation Strategy Use signal combinations to define the right "next best action" for accounts and individual users based on their segment, ICP fit, and stage (e.g., prospect vs. existing customer). Map and trigger appropriate activation responses ranging from personalized marketing content to white-glove outreach from Product Advocates or automated handoffs to SDRs and Enterprise AEs. Operational Motion & Cross-Functional Integration Act as the primary business lead to cross-functionally implement, refine, and maintain activation workflows across Marketing, Product, Sales Ops, and Data teams. Apply an understanding of the interrelationships between different disciplines to navigate complex cross-team dependencies and drive strategic alignment. Help define and iterate on sales-facing tools (such as a "single pane of glass" interface) that surface product affinity, app usage, intent signals, and account fit to enable sales execution. Maintain structured feedback loops with Product Advocates, SDRs, and sales reps to assess lead quality and continuously refine signal logic. Conversion Rate Optimization (CRO) & Experimentation Analyze and optimize conversion rates across the end-to-end flow—from initial signal capture to activation, handoff, and pipeline generation. Independently design and run growth experiments (in-product onboarding adjustments, messaging, routing logic) to maximize engagement and move accounts through the buyer journey. System Administration & Technical Tooling Manage technical configuration, tracking setups, and ongoing maintenance for core data and analytics platforms (e.g., GA360/GA4, customer data platforms, product analytics). Maintain rigorous data flow standards and proper tag/tracking setups across web properties, marketing tools, and product analytics environments. Qualifications: Experience: Minimum of 8–10 years of related experience in growth marketing, marketing analytics, revenue operations, or PLG strategy within a high-growth B2B SaaS environment. Education: Bachelor’s degree in Business, Marketing, Data Analytics, Computer Science, or a related field (or equivalent practical experience). Cross-Disciplinary Expertise: Deep understanding of B2B SaaS growth tactics, PLG motions, marketing technology stacks, and revenue analytics, with a proven ability to bridge Marketing, Sales Ops, Data, and Product management. Independent Problem Solving: Proven track record of independently determining methods and procedures on complex, ambiguous assignments requiring evaluation of variable factors. Technical: Hands-on proficiency with web analytics (GA360/GA4), product analytics (e.g., Amplitude, Mixpanel), CDPs, SQL, and CRM/automation platforms. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850** Zone 3: All other US locations - $116,000 - $159,500** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and maintain backend features and APIs ensuring reliability and scalability. | 5+ years backend software engineering experience with Go and distributed systems. | About the Job: LaunchDarkly is looking for a Backend Engineer to help build and expand Vega, our AI-powered platform that surfaces insights and automates actions across LaunchDarkly products. This is a greenfield opportunity: you'll help evolve Vega from an Observability-focused assistant into a cross-product platform that serves Feature Management customers and powers a new, usage-based SKU. You'll build the APIs, services, and agent infrastructure that make Vega and the whole Observability platform broadly valuable—enabling capabilities like AI-driven dashboard creation, flag cleanup automation, and safe, sandboxed agent execution. You'll work primarily in Go services and data pipelines at significant scale, and collaborate closely with product, design, and other engineering teams to shape how AI capabilities land across LaunchDarkly. Additionally, you'll work on other Enterprise-grade capabilities for the Observability platform to help drive customer activation and success. Responsibilities: Design, build, and ship backend features across the Vega platform (APIs, Go services, agent infrastructure, and data pipelines) Own features end-to-end: from prototype and API design through production rollout and iteration Operate high-throughput data systems and keep them reliable, performant, and cost-efficient at scale Collaborate cross-functionally with product managers, designers, and engineers across Observability and Feature Management Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions Write well-tested, maintainable code and promote best practices for quality, observability, and reliability Mentor teammates and contribute to a collaborative, high-trust engineering culture Participate in on-call rotations and take ownership of production reliability for your features What You'll Work On Expand Vega beyond Observability into Feature Management, including the flag cleanup agent as a cross-product capability Design and operate safe, sandboxed AI agent execution infrastructure—isolation, resource limits, permissions, and auditability Support enterprise capabilities for the Observability platform: building data import and export pipelines to connect O11y to other platforms and enabling new customer workflows Build a platform that other teams can contribute to—defining contribution patterns, shared services, and APIs for agent capabilities Power dashboard creation via natural language prompts, extending existing Vega infrastructure with new tools, context, and evaluation Build the metering and usage pipelines that enable a usage-based monetization model for Vega Contribute to architecture decisions, code reviews, and engineering standards across the Observability and Vega teams About You: 5+ years of professional software engineering experience, with a track record of shipping production-quality backend systems Proficient in Go (or a similar language like Java, Rust, or C++) and experienced designing APIs and distributed services Experience building or integrating LLM-powered features, agents, or AI-driven workflows Experience with data-intensive systems—streaming pipelines, columnar stores (e.g., ClickHouse), or high-volume ingest is a strong plus Strong product instincts: you care about how your systems are used and can translate ambiguous requirements into clean, well-scoped solutions Collaborative and communicative—you work well across teams and functions, and you're comfortable navigating ambiguity Familiarity with LaunchDarkly, feature flagging, or observability tooling is a plus Experience with usage-based product surfaces, sandboxing/isolation technologies, or developer tooling is a plus Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860** Zone 3: All other US locations - $145,500 - 200,090 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Own and develop enterprise-grade identity and access management backend systems ensuring security and availability. | 6+ years backend engineering experience with production authentication systems, proficiency in backend languages like Go, and cloud infrastructure knowledge. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Identity & Access Management team, you will own the systems every customer touches before they touch anything else: SAML and OAuth2 single sign-on, SCIM user and team provisioning, login and session management, multi-factor authentication, and the API key and token infrastructure that authenticates every request to our platform. When authentication is wrong, customers cannot get in at all — or the wrong person gets in. Security and availability here are commitments to our customers, not nice-to-haves. You and your team will make this stack operable and enterprise-ready. Technologies include Go, TypeScript, CockroachDB, Redis, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Own LaunchDarkly's authentication surface end to end — single sign-on, SCIM provisioning, login and session flows, multi-factor authentication, and API key and token authentication. • Build the enterprise identity capabilities our largest customers require: additional identity-provider integrations, support for multiple IdPs per account, and MFA enforcement by default. • Make the stack operable: SLOs, monitoring for certificate expiry and provisioning failures, actionable alerting, runbooks, and a sustainable on-call. • Partner with Product Security on threat modeling, audit logging, and compliance requirements including SOC 2 and FedRAMP. • Set the technical direction for identity at LaunchDarkly, and raise the bar for the engineers around you through design review and mentorship. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience building or operating production authentication and identity systems. • A track record on systems where correctness and availability are non-negotiable, and the habits that come with it: backward-compatible change, staged rollouts, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Protocol depth in SAML, OIDC/OAuth2, or SCIM, and integration experience with Okta, Microsoft Entra ID, Google Workspace, OneLogin, or Ping. • MFA/WebAuthn, RBAC and authorization policy engines, or audit logging at multi-tenant scale. • Engineering under compliance regimes such as SOC 2 or FedRAMP. Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and build backend billing systems ensuring correctness, decomposing monoliths, and owning production reliability. | 6+ years backend engineering experience with proficiency in Go or Python, cloud infrastructure knowledge, and production ownership. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. • Decompose billing from our monolith into services that are correct, testable, and independently deployable. • Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. • Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience decomposing a monolith • A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Billing, payments, or metering systems, or usage-based pricing. • Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and build billing systems and APIs ensuring correctness and reliability. | 6+ years backend engineering experience with strong production ownership and cloud infrastructure familiarity. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. • Decompose billing from our monolith into services that are correct, testable, and independently deployable. • Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. • Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience decomposing a monolith • A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Billing, payments, or metering systems, or usage-based pricing. • Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead global revenue accounting and OTC operations, ensuring accurate financial reporting, compliance, and process improvements. | 12+ years accounting experience including public accounting and industry leadership, strong ERP and revenue recognition expertise, and proven ability to lead teams through scale and change. | About the Job: LaunchDarkly is seeking a Senior Director, Revenue Accounting and OTC Operations to lead our global revenue accounting organization. In this role, you will proactively partner with GTM, Legal, Deal Desk and Product to define the strategy and operating model for how we quote and contract, and design policies and systems that support scalable and predictable growth, reduce friction for customers and internal teams, and protect revenue quality. You will be responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue. This role is ideal for a strategic, hands-on revenue accounting leader with a customer-centric mindset, who is comfortable driving change across multiple functions at scale, and combines deep technical revenue accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across an evolving organization. Responsibilities: • Lead the global revenue accounting and OTC operation functions and help shape the controllership roadmap in support of company growth and operational maturity • Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting • Serve as the company's subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners • Collaborate closely with the Data team on metrics reporting (including ARR, NNARR, ACV), and FP&A on forecasting assumptions and other matters affecting revenue accounting • Partner closely with GTM, Deal Management, Legal and Product to define contract structures and approval matrix to support a scalable deal process with a balance of strong governance and a practical and business-oriented approach • Strengthen the company's internal control environment, including SOX readiness and execution, process documentation, control design, and remediation efforts where needed • Be responsible for managing the annual external audit for revenue related areas and partnering with auditors to ensure efficient execution and high-quality deliverables • Lead the design and execution of scalable OTC workflows and system processes that improve accuracy, reduce manual effort, and support a high-growth SaaS environment • Partner with Technology teams and business stakeholders on ERP and system enhancements, integrations, and reporting improvements • Build management reporting and KPIs for the revenue accounting organization to improve visibility into efficiency, quality, and operational capacity • Mentor, develop, and retain a high-performing accounting team, creating clear accountability, strong development paths, and a culture of operational excellence • Serve as a trusted partner to leadership by balancing strong governance with practical, business-oriented problem solving Qualifications: • 12+ years of progressive accounting experience, including a mix of Big 4 public accounting and industry leadership experience in multi-entity, public-company SOX environment • Hands-on systems orientation, with experience improving ERP workflows, reporting, and automation across accounting processes. Experience in NetSuite (or similar ERP), CPQ and SFDC • Strong knowledge of U.S. GAAP, ASC 606, revenue cycle operations, internal controls, close processes, and financial reporting requirements • Demonstrated success leading teams through scale, process improvement, and organizational change • Experience building and improving OTC cycle operations in a fast-paced SaaS or technology company • Demonstrated track record of driving process transformation through automation, data, and AI enabled solutions • Proven ability to partner cross-functionally and influence outcomes across Finance, Product, Legal, Sales, and executive leadership without direct authority • Strong executive presence, sound judgment, and the ability to communicate clearly with senior leaders and auditors • Ability to move between strategic leadership and detailed execution with a high degree of ownership Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870** • Zone 3: All other US locations - $182,600 - 251,020** • All Zone Inclusive of 20% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead global customer marketing, advocacy programs, and executive customer relationships to drive brand positioning and retention. | 12+ years experience with 3+ years supervisory, customer advocacy expertise, software audience familiarity, and strong communication skills. | About the Job: We are seeking a strategic, results-driven Head of Customer Marketing to lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This individual will manage our customer advocacy and adoption programs. The ideal candidate will bring a combination of building deep customer relationships within a company as well as experience building repeatable frameworks and enable both quality and quantity of customer advocacy. Responsibilities: • Lead our customer storytelling program. Build a steady pipeline of customers who are excited to share stories about how they are solving their biggest business challenges, how they are evolving in the AI-era, and how they use LaunchDarkly being part of their AI SDLC. • Establish an executive advisory board that builds trust, feedback loops, and advocacy from decision makers at our most important customers. • Source and interview customers (in-person and on camera) to produce customer case studies in the form of written case studies, videos, and quotes. • Source and manage customers who speak live alongside LaunchDarkly at both buyer and internal events. • Oversee all peer review programs (G2, Peerspot, Gartner Peer Insights, and TrustRadius) to ensure LaunchDarkly maintains leader status on all platforms. • Design, deliver, and continuously optimize advocacy programs and incentive strategies that attract customers to participate, drawing on data-driven insights and automation to identify new opportunities. • Work closely with executives and customer-facing teams to help source, engage, and nurture relationships with customer advocates. • Collaborate with the lifecycle marketing team to manage customer onboarding and adoption nurture activities. • Build scalable feedback loops that capture customer insights and influence messaging, positioning, and GTM strategy. Qualifications: • Typically requires a minimum of 12 years of related experience, including at least 3 years of supervisory experience. • 7+ years of customer advocacy experience including managing a team of individual contributors. • Experience working directly with a developer / software engineering audience. • Demonstrated ability to build scalable operational frameworks and lead teams through complex, cross-functional programs. • Demonstrated ability building strong one-to-one relationships and facilitating GTM and executive team relationships with customers. • Experience using customer advocacy tools such as Champion and UserEvidence. • Strong analytical and data-driven mindset, with experience using CRM and customer lifecycle tools such as Salesforce and Gainsight. • Exceptional written and verbal communication skills, with the ability to create compelling content and messaging for diverse audiences. • Experience working with global, remote teams and collaborating with cross-functional stakeholders. Pay: Target pay ranges based on Geographic Zones* for Level M3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000** • Zone 3: All other US locations - $145,000 - $200,000** • All ranges inclusive of 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead strategic professional services engagements to integrate LaunchDarkly into AI-powered applications and design safe rollout patterns within customer codebases. | 4+ years enterprise software or solutions architecture experience, production-quality coding in modern languages, hands-on AI-assisted development, and strong DevOps and cloud platform knowledge. | About the Job: Solutions Architects at LaunchDarkly are the core of our elite Professional Services organization, helping customers decouple deploy from release to enable rapid, reliable, and safe software delivery. As a key member of the Revenue team, you will apply your technical expertise to guide customers through transformative implementations of LaunchDarkly, acting as a trusted advisor throughout their journey. As teams ship AI features faster than ever with coding assistants and agentic tooling, this work is mission-critical — the blast radius from a faulty chatbot or agentic workflow can be exponential. As a Solutions Architect – AI, you will lead strategic engagements focused on helping customers adopt and operationalize AI-powered applications and platforms using LaunchDarkly. This includes supporting use cases such as feature-gated AI rollouts, safe experimentation with LLM-driven systems, AI governance, and progressive delivery of agentic workflows. In this role, you will work closely with engineering, platform, and AI leaders to help them integrate LaunchDarkly into modern AI architectures, ensuring AI systems are released safely, observed continuously, and optimized through experimentation. LaunchDarkly's Services team is recognized as best-in-class among our peers. We are rapidly growing, deeply invested in, and central to the company's strategic vision. You'll be part of a high-impact organization redefining how teams ship software and AI-powered products at some of the world's most innovative companies across Technology, Finance & Insurance, Pharmaceuticals & Life Sciences, and Entertainment. As a Solutions Architect, you'll do more than advise — you'll build alongside customer engineering teams, integrating LaunchDarkly directly into their systems and shipping working implementations into production. You'll establish best practices for AI delivery, experimentation, and governance, and then prove them out in code. Responsibilities: Lead complex Professional Services engagements focused on AI-enabled and traditional software delivery, aligning customer goals with LaunchDarkly best practices. Partner with customers to design and build feature management into their LLM-powered applications, agentic workflows, and internal AI platforms. Design and help implement safe rollout patterns for AI — progressive exposure, guardrails, kill switches, and prompt/model experimentation — directly in the customer's codebase. Build reference implementations, integrations, and prototypes alongside customer engineers — writing production-quality code that demonstrates the pattern, not just a slide describing it. Work hands-on in customer environments to instrument AI systems with LaunchDarkly at inference-time and workflow-level decision points. Support customers building and operating chatbots, copilots, and agent-based systems, helping them integrate LaunchDarkly into inference-time and workflow-level decisions. Apply a consultative approach to understand customer architectures, gather detailed requirements, and influence key technical and organizational decisions. Act as a trusted technical advisor to engineering, platform, DevOps, and AI leaders. Identify and resolve technical obstacles that hinder value realization, particularly in complex, distributed, or AI-driven systems. Establish yourself as a subject matter expert on LaunchDarkly and emerging AI delivery patterns, continuously evolving your expertise as the landscape changes. Advocate for customers by synthesizing feedback and collaborating with Product and Engineering teams to shape future AI-related capabilities. About You: You are a self-starter and excited to take on hard problems. You are passionate about helping customers and have a strong sense of ownership. You'd rather build the thing than write a deck about it — and you can do both. You push back when the obvious answer is the wrong one, and you stay on a problem even when it's technically someone else's. You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships. You want to understand how systems actually work — the real version, not the marketing version — which usually means getting into the code. Qualifications: 4+ years in enterprise software, platform engineering, or solutions architecture, with a hands-on, consultative approach. You can write production-quality code in one or more modern languages (Python, Java, JavaScript/Node.js, Go, or similar) and can independently build and ship working integrations and prototypes in a customer's repository — not just architect them. Hands-on experience with AI-assisted development tools (Claude Code, Cursor, or similar). Understanding of Model Context Protocol (MCP) or similar tool-augmented/agent-based approaches, or strong interest in learning. Ability to guide customers in DevOps, CI/CD, and modern release practices, including experimentation and progressive delivery. Experience delivering across the full SDLC in enterprise environments and leading teams through development or platform transformations. Strong grasp of how feature management and experimentation platforms accelerate and de-risk software delivery Hands-on experience with a major cloud provider (AWS, Azure, or GCP), Linux, and containers. Open to 20% travel. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,400** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000** Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and operate distributed backend data systems and pipelines ensuring reliability and performance. | 6+ years backend experience with distributed systems and proficiency in Go, Python, or Scala and data tools like Kinesis or Spark. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Data Platform team, you will help build and operate the distributed data infrastructure that moves, stores, and serves large volumes of product data across LaunchDarkly. Our systems support customer-facing product capabilities across Experimentation, Metrics, Release Guardian, Observability, AgentControl, and other areas that depend on reliable data. You will work on streaming and batch processing systems, analytical data stores, warehouse export infrastructure, and the operational foundations needed to keep these systems reliable at scale. To support this work, we use technologies such as Kinesis, Airflow, Spark, Lambda, Flink, Athena, ClickHouse, Postgres, Elasticsearch, Glue/Iceberg/S3, Terraform, and Datadog. Exact tool match is less important than strong backend engineering experience, distributed systems judgment, and a track record of owning production systems. As part of our you-build-it-you-run-it culture, engineers support the systems they build in production, including through an on-call rotation. Responsibilities: Design, build, and operate distributed, data-intensive backend systems that power Data Platform capabilities across Experimentation, Metrics, Release Guardian, Observability, Agent Control, and other product areas. Own and improve production data infrastructure, including streaming and batch pipelines, analytical data stores, warehouse export systems, observability, alerting, reliability, and performance. Debug and resolve complex production issues across data pipelines, databases, cloud infrastructure, and distributed systems, including participating in the team’s on-call rotation. Partner with product managers, frontend engineers, UX designers, and other product engineering teams to deliver reliable customer-facing data capabilities. Write and review technical proposals, contribute to architecture decisions, and help the team make thoughtful trade-offs around scalability, reliability, cost, and operability. Improve engineering standards, testing practices, deployment safety, observability, tooling, and operational processes for Data Platform systems. Write maintainable, well-tested code and actively participate in code reviews, design reviews, and production readiness discussions. Qualifications: 6+ years of professional backend software engineering experience, including significant experience with infrastructure, data platform, distributed systems, or data-intensive production systems. Experience designing, building, operating, and debugging reliable production systems that move, store, process, or query large volumes of data. Hands-on experience with data pipeline, streaming, orchestration, or batch-processing technologies such as Kinesis, Airflow, Spark, Lambda, Flink, Athena, Kafka, or equivalent systems. Experience working with analytical, event, warehouse, or operational data stores such as ClickHouse, Postgres, Elasticsearch, Timestream, Glue/Iceberg/S3, Redshift, Databricks, or equivalent systems. Strong programming experience in Go, Python, SQL, Scala, or similar backend languages. Familiarity with distributed systems and backend engineering fundamentals such as concurrency, data modeling, failure handling, retries, idempotency, partitioning, backpressure, and high-throughput processing. Experience with infrastructure-as-code tools such as Terraform or equivalent, and observability tools such as Datadog, New Relic, or equivalent. A strong ownership mindset for production systems, including maintainability, testing, operational excellence, code quality, collaboration, and clear technical communication. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $187,000 - $257,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $168,000 - $231,000** Zone 3: All other US locations - $158,000 - $218,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Serve as a trusted technical advisor to enterprise customers, driving technical discovery, architecture design, and PoC implementation while partnering with sales and product teams. | 8+ years in solutions engineering or systems architecture with cloud platform expertise, bachelor's degree, strong communication, and SDLC knowledge. | About the Job: We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. Respond to RFPs, and manage technical environments to support enterprise sales motions. Translate complex client requirements into scalable, sustainable, and technically sound solutions. Represent LaunchDarkly at industry events and customer engagements through travel as needed. Qualifications: 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role. Experience in areas such as the SDLC, cloud architecture, or DevOps. Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud). Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions. Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus Specific Requirements: 50% travel required Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000** Zone 3: All other US locations - $182,600 - $251,020** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.