LaunchDarkly

You would build and maintain customer-facing SDKs, partner with engineering and product teams on features and performance, and improve the reliability of open-source repositories. | The role requires 5+ years of experience, strong computer science fundamentals, library or package development for other developers, and experience with at least two of .NET, Go, Ruby, Python, Node.js, or Java. | About LaunchDarkly Engineering LaunchDarkly helps engineering organizations ship software and AI with speed, safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears. Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery. LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next. We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role. About the Job As a Software Engineer on LaunchDarkly’s SDK team, you will build the primary touchpoint that our customers interact with on a daily basis. You’ll work with multiple technologies across our 35+ SDKs while enabling customers of all kinds to feature flag their code. When working on our SDKs, you’d be contributing to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency -- all while following idiomatic practices for their tech stack. LaunchDarkly serves trillions of feature flags daily to customers all around the globe, and every flag is handled by our SDKs. This team has a major impact not only on our company, but on our customers (and their customers). We are growing fast and we need your help writing the next chapter in our story. Responsibilities: Contribute to development for SDKs in supported platforms: Implement new features and improvements to meet customer performance and resiliency requirements Keep up to date with the latest development practices Collaborate with our engineering and product teams to drive the implementation and release of major features Actively maintain our open-source repositories Identify areas of improvement and advocate for best practices Have an active voice in shaping both technology and product decisions Basic Qualifications: Demonstrable experience building libraries and packages used by other developers Polyglot background with an ability to context switch between languages quickly 5+ years experience with at least two of the following: .NET/Go/Ruby/Python/NodeJS/Java Experience with the following is a plus: C++/Erlang/Haskell/Lua AI SDKs Observability SDKs Mobile development Strong computer science fundamentals Committed to working in a communicative, collaborative environment Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary Strong testing background: experience building unit, integration, load tests, and benchmarks Experience writing production-ready code with emphasis on quality and maintainability Experience contributing to open-source software Logistics: This is a remote role, with opportunities to visit the office in the Bay Area, California, for team offsites The SDK team is spread between Eastern and Pacific time zones Highlights: You will work collaboratively with a team of highly experienced engineers who are amazing at the craft of engineering and building SDKs Your contributions will be publicly visible as the SDK team develops LaunchDarkly’s open-source SDKs in public LaunchDarkly uses our own SDKs. You will have opportunities working with the other teams within LaunchDarkly In this role, you can learn about many programming languages and frameworks You will have opportunities to strongly influence roadmap and prioritization Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860 ** Zone 3: All other US locations - $145,500 - $200,090 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Automate infrastructure provisioning and operations, manage AWS infrastructure with Terraform, build internal engineering tools, and join on-call incident rotations. | Requires 8+ years of software engineering experience, AWS familiarity, coding proficiency, and collaborative engineering practices. | About the Job: Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Senior Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale. Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life. As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation. Responsibilities: Automate infrastructure provisioning, deployment, and operational workflows Build and improve internal tools and platforms that make other engineers more productive Manage and evolve our AWS infrastructure using Terraform Participate in on-call rotations and turn incident patterns into permanent fixes Collaborate with product engineering teams to understand their infrastructure needs and reduce friction Identify repetitive operational work and replace it with software Qualifications: 8+ years of professional software engineering experience Familiarity with AWS (you've used it; you don't need to have memorized every service) You write code to solve problems — not just configuration, but actual software when the situation calls for it You're curious about how things work and willing to learn new tools quickly A commitment to working in a communicative and collaborative environment You hold yourself and others to a high bar when working with production systems You value code quality, automated testing, and engineering best practices Nice to have (but not required): Experience with Terraform or similar Infrastructure-as-Code tools Experience with CI/CD systems (GitHub Actions, Jenkins, etc.) Familiarity with containers and Kubernetes Experience with observability tools like Datadog Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $163,000 - $224,070 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Drive cross-functional Revenue Operations initiatives through structured program plans, governance, risk management, and alignment across Sales, Marketing, and Customer Success. | Requires 10+ years in program or operations management, specifically in Revenue Operations or go-to-market functions, with cross-functional program, governance, and project-management-tool experience. | About the Job: LaunchDarkly is looking for a Senior Program Manager to help the Revenue Operations team scale efficiently. This role drives cross-functional programs, streamlines processes, and delivers data-driven solutions that accelerate predictable SaaS revenue growth. You'll be the person who turns strategic priorities into structured plans, keeps cross-functional teams aligned, and makes sure risks and blockers get surfaced and resolved before they slow the business down. The mission of the Senior Program Manager is to enable the Revenue Operations team to scale efficiently by driving cross-functional programs, streamlining processes, and delivering data-driven solutions that accelerate predictable SaaS revenue growth. Responsibilities: Drive Strategic RevOps Initiatives Translate strategic priorities into structured program plans Define milestones, owners, and deliverables Track progress and outcomes against plan Manage dependencies and escalate blockers as needed Establish Program Governance & Cadences Establish operating rhythms for cross-functional programs Run status and steering meetings Maintain decision and action logs Standardize reporting across programs Manage Cross-Functional Alignment Coordinate across RevOps and Field (Sales, CS, Marketing) teams Clarify roles and responsibilities across program stakeholders Align teams on priorities and timelines Facilitate decisions and communicate updates to stakeholders and leadership Manage Risks, Issues & Dependencies Identify risks early and maintain risk logs Develop mitigation plans Resolve cross-functional dependencies Escalate decisions requiring leadership input Qualifications: 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function Strong track record running cross-functional programs with multiple stakeholders and competing priorities Experience establishing program governance — operating rhythms, status reporting, decision logs — from scratch Comfortable managing risk logs, mitigation plans, and escalation processes Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps Data-driven mindset; comfortable defining and tracking success metrics for programs Experience with Project Management tools (Jira, Asana, Monday) PMP, Agile/Scrum certification, or equivalent experience a plus GTM tool implementation a plus Project Management tool experience a plus Experience in B2B SaaS preferred Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850** Zone 3: All other US locations - $116,000 - $159,500** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead global People Operations and Talent Acquisition processes, improving employee lifecycle service delivery, operational readiness, compliance, and program systems. | Requires 10+ years leading complex People and Talent workflows, with strength in process scaling, operational discipline, judgment, and building equitable experiences. | About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support. Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts. Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity. Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy. Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations. Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk. Talent Acquisition Operations Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting. Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows. Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions. Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners. Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves. Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity. Partnership with People Programs, Systems & Analytics Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI. Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes. Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes. Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch. Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information. Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio. Cross-functional partnership and change Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes. Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement. Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost. Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions. Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs. Qualifications: You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care. You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete. You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience. You are hands-on enough to understand how work gets done and strategic enough to build a model that scales. You build trust through sound judgment, transparency, follow-through, and respect for confidential information. You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement. You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners. What Success Looks Like People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms. Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support. Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources. People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work. Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function. The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions. Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time. People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270* Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead and develop a team of CSMs to drive customer outcomes, product adoption, and organizational growth. | At least 4 years customer-facing experience with 2 years in leadership, plus proficiency in commercial processes and DevOps technical knowledge. | About the Job: The Manager of Digital Customer Success will report to the Director of Customer Success, Americas, and lead a team of Digital CSMs who serve as the primary post-sale point of contact for LaunchDarkly’s largest subset of customers. The ideal candidate is a people-first leader who is passionate about delivering an exceptional customer experience, brings an innovative approach to Customer Success, and thrives in a fast-paced, high-growth environment. This role is a unique opportunity to shape and lead a team in a growing market at LaunchDarkly, driving both customer success and organizational growth. Responsibilities: Team Leadership and Development: Recruit, lead, and develop a high-performing team of CSMs. Provide ongoing coaching, support, and feedback to help the team grow their skills, deliver strong customer outcomes, and consistently meet or exceed expectations. Scaled Strategy and Execution: Partner closely with the GTM ecosystem and other CS teams to build and operationalize Customer Success programs and playbooks tailored to the Digital customer segment, ensuring alignment with our global CS frameworks. Proactive Customer Insight: Enable the team to understand and act early on leading indicators such as onboarding progress, product adoption, risk signals, and expansion potential, in order to reduce churn and drive growth. Operational Execution: Bring operational rigor to the team by organizing around key performance metrics, including NDR and expansion, and running regular forecast and pipeline reviews to ensure we deliver against both short- and long-term goals. Customer Engagement: Serve as the senior advocate for strategic and high-impact customers. Oversee critical engagements and escalations, and ensure customer needs and insights inform internal decisions. LaunchDarkly is a startup environment, and everyone stays close to customers. About You: Leadership: Demonstrated ability to lead and develop high-performing teams. Entrepreneurial Spirit: Driven, proactive, and comfortable operating in a highly ambiguous, startup environment. Passion for Growth (your own, and your teams): Enthusiastic about continuous learning and personal development. Actively seeks and provides feedback. You consider promoting a team member the best deal you could possibly close! Analytical: Enjoys identifying trends in data and making informed decisions about team and customer outcomes. Program Builder: Passionate about building high-impact, customer focused programs. Able to build and execute a project plan, holding stakeholders accountable to a timeline. Sales oriented: You have experience owning a number and want to continue to do so. Customer Success at LaunchDarkly is a commercial function, you should be excited about having commercial responsibility. Problem Solver: Strong critical thinking skills and enjoys solving complex customer problems. Team Player: Collaborates well with others, knows when to involve other stakeholders, and proactively keeps others informed. Qualifications: Experience: Minimum of 4 years in a customer-facing role, with at least 2 years in a leadership or team lead position within customer success, account management, or a similar field. Commercial Acumen: Experience owning the renewal process and being accountable for a retention quota. Strong discovery, qualification, and sales skills; training in Command of the Message, MEDDIC, or similar methodologies is preferred. Data Orientation: Experience leveraging data to make decisions about talent, team effectiveness, customer programs, etc. Program Development: Background in building scalable programs to positively impact broad cohorts of customers, leveraging signals and fine-tuned collateral AI Fluency: Comfortable leveraging AI to scale the impact of proven processes and tools, while ensuring our customers are provided accurate and actionable insights Technical Knowledge: Experience working with technical products, preferably within the DevOps space, and interacting with developers or technical personas. Project Management: Strong project management skills, with experience holding customers and cross-functional teams accountable to timelines. Pay: Target pay ranges based on Geographic Zones* for Level M2: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $121,800 - $167,530** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $109,700 - $150,810** Zone 3: All other US locations - $103,600 - $142,450** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Guide a portfolio of customers through onboarding, adoption, risk mitigation, renewals, and expansion using data-driven one-to-many and one-to-one engagement. | Requires 5+ years in customer-facing work, digital-led customer success experience, data-informed retention and renewal ownership, project management, and technical product familiarity. | About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly. • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success. • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices. • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution. • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase. • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion. • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it! • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker. • Excellent Communication: Your written and spoken communication skills are outstanding. • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload. • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets. • Proven success in a 1:many/tech touch/tech-led Customer Success organization. • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time. • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team. • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred. • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline. • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred. • Exceptional time management and organizational skills. • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space! • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860** • Zone 3: All other US locations - $145,500 - $200,090** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. • *Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts.Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Audit and track user signals to optimize conversion pathways and lead routing within a PLG motion, collaborating cross-functionally to implement activation workflows and design growth experiments. | 8-10 years experience in growth marketing or revenue operations in B2B SaaS, proficiency in SQL and analytics tools, bachelor's degree required. | About the Job: At LaunchDarkly, our Product-Led Growth (PLG) motion is evolving rapidly. We are looking for an experienced, highly analytical, and strategic Senior Growth Marketing Analyst to help us decode the digital body language of our prospects and users. In this role, you will leverage wide-ranging experience across GTM disciplines to help build, optimize, and scale our PLG engines. Reporting to the Principal Growth Marketer or Director of Growth Marketing, you will resolve complex data and operational issues requiring an in-depth evaluation of variable factors mapping user and account signals across channels, establishing the "next best action" for high-value leads, and optimizing conversion pathways. You will act with a high degree of independence to determine methods and procedures on new assignments, collaborating across Marketing, Product, RevOps, and Data engineering teams to drive function-impacting results. Responsibilities: Data & Signal Strategy Audit, track, and categorize 1st-party, 3rd-party (e.g., 6sense, GitHub), and product/marketing signals across target contacts and enterprise accounts. Evaluate variable factors and intangible data nuances to distinguish technical practitioner actions (e.g., SDK deployment) from broader enterprise intent (e.g., security evaluations). Partner cross-functionally with Data Engineering and RevOps to clean, enrich, and continuously source high-intent signal data. Feed signal combinations, recency, and frequency into predictive models to refine lead routing and account prioritization. Activation Strategy Use signal combinations to define the right "next best action" for accounts and individual users based on their segment, ICP fit, and stage (e.g., prospect vs. existing customer). Map and trigger appropriate activation responses ranging from personalized marketing content to white-glove outreach from Product Advocates or automated handoffs to SDRs and Enterprise AEs. Operational Motion & Cross-Functional Integration Act as the primary business lead to cross-functionally implement, refine, and maintain activation workflows across Marketing, Product, Sales Ops, and Data teams. Apply an understanding of the interrelationships between different disciplines to navigate complex cross-team dependencies and drive strategic alignment. Help define and iterate on sales-facing tools (such as a "single pane of glass" interface) that surface product affinity, app usage, intent signals, and account fit to enable sales execution. Maintain structured feedback loops with Product Advocates, SDRs, and sales reps to assess lead quality and continuously refine signal logic. Conversion Rate Optimization (CRO) & Experimentation Analyze and optimize conversion rates across the end-to-end flow—from initial signal capture to activation, handoff, and pipeline generation. Independently design and run growth experiments (in-product onboarding adjustments, messaging, routing logic) to maximize engagement and move accounts through the buyer journey. System Administration & Technical Tooling Manage technical configuration, tracking setups, and ongoing maintenance for core data and analytics platforms (e.g., GA360/GA4, customer data platforms, product analytics). Maintain rigorous data flow standards and proper tag/tracking setups across web properties, marketing tools, and product analytics environments. Qualifications: Experience: Minimum of 8–10 years of related experience in growth marketing, marketing analytics, revenue operations, or PLG strategy within a high-growth B2B SaaS environment. Education: Bachelor’s degree in Business, Marketing, Data Analytics, Computer Science, or a related field (or equivalent practical experience). Cross-Disciplinary Expertise: Deep understanding of B2B SaaS growth tactics, PLG motions, marketing technology stacks, and revenue analytics, with a proven ability to bridge Marketing, Sales Ops, Data, and Product management. Independent Problem Solving: Proven track record of independently determining methods and procedures on complex, ambiguous assignments requiring evaluation of variable factors. Technical: Hands-on proficiency with web analytics (GA360/GA4), product analytics (e.g., Amplitude, Mixpanel), CDPs, SQL, and CRM/automation platforms. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850** Zone 3: All other US locations - $116,000 - $159,500** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead and develop a senior engineering team managing SDKs and developer tools with technical and organizational scope. | 5+ years engineering management experience leading senior engineers in developer-facing software with strong communication and prioritization skills. | About the Job: We're looking for a Senior Engineering Manager to lead the SDK team, the team behind LaunchDarkly's developer experience across every platform. The team builds and maintains 35+ open-source SDKs, along with OpenFeature providers, event-streaming libraries, contract tests, release tooling, and the Relay Proxy. This is the code developers integrate directly into their applications and the primary way customers experience LaunchDarkly day-to-day. Our SDKs are feature-rich agents that bring LaunchDarkly's capabilities into a wide range of languages, frameworks, and platforms, with a deep focus on performance, concurrency, resiliency, and idiomatic developer experiences. Trillions of feature flag evaluations run through code this team ships, giving the team an unusually direct impact on how safely and confidently engineering organizations deliver software. You'll lead a senior, polyglot team working at the intersection of developer tooling, distributed systems, open source, and the next generation of software delivery. It's an opportunity to shape a highly visible portfolio, influence how developers (including AI-assisted developers) integrate with LaunchDarkly, and help define what great developer infrastructure looks like at scale. This is a role with real technical and organizational scope: you'll help set priorities across a large, long-lived ecosystem; guide decisions around compatibility, versioning, release quality, and resilience; and grow a team whose work is public, widely used, and central to LaunchDarkly's product experience Responsibilities: • Lead and develop a team of senior engineers, providing coaching, feedback, and career growth opportunities • Own prioritization and intake for the SDK portfolio, balancing feature work, maintenance, security, and customer escalations across 35+ SDKs and the Relay Proxy • Partner with Product Management to define and deliver the SDK and Relay Proxy roadmap, including version support and deprecation policy • Guide technical tradeoffs across languages and platforms, and help the team keep our SDKs idiomatic, performant, and resilient • Represent SDK engineering with customers, Support, Solutions, and Sales, and communicate roadmaps, risks, and progress clearly to engineering leadership • Drive operational excellence in release quality, observability, and incident response for SDKs and the Relay Proxy • Build team working norms that promote collaboration, reduce silos and bus factor, and keep engineers engaged • Participate in hiring to grow the team and raise the engineering bar Qualifications: • 5+ years of experience in a formal engineering management role, including managing senior engineers • Experience leading teams that build developer-facing software: SDKs, client libraries, public APIs, or open-source projects used by external developers • Working familiarity with several programming languages and ecosystems, and the judgment to guide technical tradeoffs in a polyglot codebase • Proven ability to prioritize across many stakeholders and to partner with Product Management to translate business goals into engineering plans with reliable estimates • Track record of coaching and developing senior engineers, including performance management, career growth planning, and technical mentorship • Excellent communication skills with technical and non-technical stakeholders, including customers • Familiarity with observability practices and comfort with production incident response • Experience contributing to or maintaining open-source software is a plus Pay: Target pay ranges based on Geographic Zones* for Level M3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $240,600 - $330,700** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - $297,600** • Zone 3: All other US locations - $204,500 - $281,100** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and maintain backend features and APIs ensuring reliability and scalability. | 5+ years backend software engineering experience with Go and distributed systems. | About the Job: LaunchDarkly is looking for a Backend Engineer to help build and expand Vega, our AI-powered platform that surfaces insights and automates actions across LaunchDarkly products. This is a greenfield opportunity: you'll help evolve Vega from an Observability-focused assistant into a cross-product platform that serves Feature Management customers and powers a new, usage-based SKU. You'll build the APIs, services, and agent infrastructure that make Vega and the whole Observability platform broadly valuable—enabling capabilities like AI-driven dashboard creation, flag cleanup automation, and safe, sandboxed agent execution. You'll work primarily in Go services and data pipelines at significant scale, and collaborate closely with product, design, and other engineering teams to shape how AI capabilities land across LaunchDarkly. Additionally, you'll work on other Enterprise-grade capabilities for the Observability platform to help drive customer activation and success. Responsibilities: Design, build, and ship backend features across the Vega platform (APIs, Go services, agent infrastructure, and data pipelines) Own features end-to-end: from prototype and API design through production rollout and iteration Operate high-throughput data systems and keep them reliable, performant, and cost-efficient at scale Collaborate cross-functionally with product managers, designers, and engineers across Observability and Feature Management Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions Write well-tested, maintainable code and promote best practices for quality, observability, and reliability Mentor teammates and contribute to a collaborative, high-trust engineering culture Participate in on-call rotations and take ownership of production reliability for your features What You'll Work On Expand Vega beyond Observability into Feature Management, including the flag cleanup agent as a cross-product capability Design and operate safe, sandboxed AI agent execution infrastructure—isolation, resource limits, permissions, and auditability Support enterprise capabilities for the Observability platform: building data import and export pipelines to connect O11y to other platforms and enabling new customer workflows Build a platform that other teams can contribute to—defining contribution patterns, shared services, and APIs for agent capabilities Power dashboard creation via natural language prompts, extending existing Vega infrastructure with new tools, context, and evaluation Build the metering and usage pipelines that enable a usage-based monetization model for Vega Contribute to architecture decisions, code reviews, and engineering standards across the Observability and Vega teams About You: 5+ years of professional software engineering experience, with a track record of shipping production-quality backend systems Proficient in Go (or a similar language like Java, Rust, or C++) and experienced designing APIs and distributed services Experience building or integrating LLM-powered features, agents, or AI-driven workflows Experience with data-intensive systems—streaming pipelines, columnar stores (e.g., ClickHouse), or high-volume ingest is a strong plus Strong product instincts: you care about how your systems are used and can translate ambiguous requirements into clean, well-scoped solutions Collaborative and communicative—you work well across teams and functions, and you're comfortable navigating ambiguity Familiarity with LaunchDarkly, feature flagging, or observability tooling is a plus Experience with usage-based product surfaces, sandboxing/isolation technologies, or developer tooling is a plus Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860** Zone 3: All other US locations - $145,500 - 200,090 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Own and develop enterprise-grade identity and access management backend systems ensuring security and availability. | 6+ years backend engineering experience with production authentication systems, proficiency in backend languages like Go, and cloud infrastructure knowledge. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Identity & Access Management team, you will own the systems every customer touches before they touch anything else: SAML and OAuth2 single sign-on, SCIM user and team provisioning, login and session management, multi-factor authentication, and the API key and token infrastructure that authenticates every request to our platform. When authentication is wrong, customers cannot get in at all — or the wrong person gets in. Security and availability here are commitments to our customers, not nice-to-haves. You and your team will make this stack operable and enterprise-ready. Technologies include Go, TypeScript, CockroachDB, Redis, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Own LaunchDarkly's authentication surface end to end — single sign-on, SCIM provisioning, login and session flows, multi-factor authentication, and API key and token authentication. • Build the enterprise identity capabilities our largest customers require: additional identity-provider integrations, support for multiple IdPs per account, and MFA enforcement by default. • Make the stack operable: SLOs, monitoring for certificate expiry and provisioning failures, actionable alerting, runbooks, and a sustainable on-call. • Partner with Product Security on threat modeling, audit logging, and compliance requirements including SOC 2 and FedRAMP. • Set the technical direction for identity at LaunchDarkly, and raise the bar for the engineers around you through design review and mentorship. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience building or operating production authentication and identity systems. • A track record on systems where correctness and availability are non-negotiable, and the habits that come with it: backward-compatible change, staged rollouts, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Protocol depth in SAML, OIDC/OAuth2, or SCIM, and integration experience with Okta, Microsoft Entra ID, Google Workspace, OneLogin, or Ping. • MFA/WebAuthn, RBAC and authorization policy engines, or audit logging at multi-tenant scale. • Engineering under compliance regimes such as SOC 2 or FedRAMP. Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and build backend billing systems ensuring correctness, decomposing monoliths, and owning production reliability. | 6+ years backend engineering experience with proficiency in Go or Python, cloud infrastructure knowledge, and production ownership. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. • Decompose billing from our monolith into services that are correct, testable, and independently deployable. • Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. • Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience decomposing a monolith • A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Billing, payments, or metering systems, or usage-based pricing. • Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Design and build billing systems and APIs ensuring correctness and reliability. | 6+ years backend engineering experience with strong production ownership and cloud infrastructure familiarity. | About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: • Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. • Decompose billing from our monolith into services that are correct, testable, and independently deployable. • Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. • Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: • 6+ years of professional software-engineering experience, with significant work on complex backend applications. • Experience decomposing a monolith • A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. • Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus • Billing, payments, or metering systems, or usage-based pricing. • Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** • Zone 3: All other US locations - $163,000 - $224,070 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Lead global revenue accounting and OTC operations, ensuring accurate financial reporting, compliance, and process improvements. | 12+ years accounting experience including public accounting and industry leadership, strong ERP and revenue recognition expertise, and proven ability to lead teams through scale and change. | About the Job: LaunchDarkly is seeking a Senior Director, Revenue Accounting and OTC Operations to lead our global revenue accounting organization. In this role, you will proactively partner with GTM, Legal, Deal Desk and Product to define the strategy and operating model for how we quote and contract, and design policies and systems that support scalable and predictable growth, reduce friction for customers and internal teams, and protect revenue quality. You will be responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue. This role is ideal for a strategic, hands-on revenue accounting leader with a customer-centric mindset, who is comfortable driving change across multiple functions at scale, and combines deep technical revenue accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across an evolving organization. Responsibilities: • Lead the global revenue accounting and OTC operation functions and help shape the controllership roadmap in support of company growth and operational maturity • Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting • Serve as the company's subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners • Collaborate closely with the Data team on metrics reporting (including ARR, NNARR, ACV), and FP&A on forecasting assumptions and other matters affecting revenue accounting • Partner closely with GTM, Deal Management, Legal and Product to define contract structures and approval matrix to support a scalable deal process with a balance of strong governance and a practical and business-oriented approach • Strengthen the company's internal control environment, including SOX readiness and execution, process documentation, control design, and remediation efforts where needed • Be responsible for managing the annual external audit for revenue related areas and partnering with auditors to ensure efficient execution and high-quality deliverables • Lead the design and execution of scalable OTC workflows and system processes that improve accuracy, reduce manual effort, and support a high-growth SaaS environment • Partner with Technology teams and business stakeholders on ERP and system enhancements, integrations, and reporting improvements • Build management reporting and KPIs for the revenue accounting organization to improve visibility into efficiency, quality, and operational capacity • Mentor, develop, and retain a high-performing accounting team, creating clear accountability, strong development paths, and a culture of operational excellence • Serve as a trusted partner to leadership by balancing strong governance with practical, business-oriented problem solving Qualifications: • 12+ years of progressive accounting experience, including a mix of Big 4 public accounting and industry leadership experience in multi-entity, public-company SOX environment • Hands-on systems orientation, with experience improving ERP workflows, reporting, and automation across accounting processes. Experience in NetSuite (or similar ERP), CPQ and SFDC • Strong knowledge of U.S. GAAP, ASC 606, revenue cycle operations, internal controls, close processes, and financial reporting requirements • Demonstrated success leading teams through scale, process improvement, and organizational change • Experience building and improving OTC cycle operations in a fast-paced SaaS or technology company • Demonstrated track record of driving process transformation through automation, data, and AI enabled solutions • Proven ability to partner cross-functionally and influence outcomes across Finance, Product, Legal, Sales, and executive leadership without direct authority • Strong executive presence, sound judgment, and the ability to communicate clearly with senior leaders and auditors • Ability to move between strategic leadership and detailed execution with a high degree of ownership Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350** • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870** • Zone 3: All other US locations - $182,600 - 251,020** • All Zone Inclusive of 20% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. • Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.