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LastPass

4 open positions available

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1 employment type
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Full-time

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LastPass

Principal Operations Manager

LastPassAnywhereFull-time
View Job
Compensation$144K - 170K a year

Drive strategic, cross-functional initiatives, lead portfolio management, collaborate with executives and teams to ensure alignment and execution, and deliver executive-level dashboards to track progress. | Senior leadership experience in strategic operations, strong interpersonal and communication skills, proficiency with program management tools, experience managing SaaS lifecycle initiatives, and ability to lead cross-functional project portfolios. | About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. Curious about our products? Visit our website and try it free! We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! LastPass is looking for a Principal Operations Manager: The Principal Operations Manager is a senior leader within the Strategic Operations team at LastPass, responsible for driving high-impact, cross-functional initiatives that deliver measurable business outcomes. This role requires a fast learner and trusted collaborator who excels in navigating complexity, fostering alignment, and executing with precision. The ideal candidate brings strong portfolio management experience, operational rigor, and the ability to connect dots across teams, systems, and priorities. Versatility and a bias for action are key, as this role adapts to evolving business needs and strategic goals. About The Team: The Strategic Operations team at LastPass is a high-impact, cross-functional group that partners closely with executive leadership to drive business-critical initiatives. We operate at the intersection of strategy, execution, and systems, enabling clarity, alignment, and velocity across the organization. Our team thrives in ambiguity, builds scalable processes, and fosters collaboration across diverse functions to deliver measurable outcomes. As a remote-first organization, we value flexibility, transparency, and a shared commitment to operational excellence. If you are passionate about complex problem solving and motivated by scale, then this is the role for you! Who will you work with? As Principal Operations Manager, you’ll collaborate closely with LastPass executives, functional leaders, and cross-functional teams across product, go-to-market, customer success, and IT. You’ll be a trusted partner in driving strategic alignment and execution across the business. This role also works alongside other operations professionals to build scalable processes and foster transparency. Expect to engage with stakeholders at all levels, from senior leadership to frontline teams, to ensure initiatives are well-coordinated and impactful. What are some of the exciting challenges you will be working on? • Drive strategic, cross-functional initiatives by developing clear structures, timelines, and forums that align with annual planning goals. • Collaborate with leaders across functions to ensure seamless execution, resolve dependencies, and report on business impact. • Facilitate strategic discussions that surface conflicts, clarify priorities, and enable decisive action across teams. • Lead and evolve LastPass’s portfolio management framework to support business transformation and operational excellence. • Own planning and collaboration platforms, including tooling, content curation, and best practices that enhance team productivity. • Guide the assessment, selection, and implementation of project management tools to improve execution and transparency. • Deliver executive-level dashboards and live updates that track progress on major initiatives and drive data-informed decisions. What does it take to work at LastPass? • Exceptional interpersonal and relationship-building skills with a proven ability to establish trust and foster collaboration across all levels. • Excellent written and verbal communication skills, with strength in conflict management and problem solving. • Fast learner with strong logical and analytical thinking, and hands-on experience with metrics and analytics. • Proficient in modern program management tools and processes, with a track record of creating order from ambiguity and solving unique, first-time problems. • Experience managing SaaS lifecycle initiatives, including product development, go-to-market, and customer lifecycle; high-velocity/SMB sales motion is a plus. • Demonstrated success in leading strategic initiatives, organizing and directing multiple teams, and managing cross-functional project portfolios. • Minimal travel may be required for company functions and team activities; primary locations include the Continental U.S. and Hungary. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. US Pay Range $144,400$170,000 USD Why LastPass? • Market-leading password manager • High-growth, collaborative environment with inclusive teams • Remote-first culture • Competitive compensation • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days • Parental leave • Comprehensive health coverage, including dependents • Home office setup support • LastPass Families free account for up to 5 members • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth • Peer-to-peer recognition through Motivosity • Employee Assistance Program for well-being support • Remote work stipend to support your home office needs • Short-Term or Remote-Centric Work Arrangements for added flexibility Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our Applicant Privacy Notice For all EU based jobs please review our Candidate Privacy Notice Please review our CCPA Notice

Strategic Planning & Execution
Cross-Functional Team Leadership
Program & Project Management
Portfolio Management
Operational Rigor
KPI Development & Performance Monitoring
Stakeholder & Client Success
SaaS Lifecycle Initiatives
Metrics and Analytics
Project Management Tools
Verified Source
Posted 3 months ago
LA

Principal Operations Manager

LastPassAnywhereFull-time
View Job
Compensation$144K - 170K a year

Drive strategic, cross-functional initiatives, lead portfolio management, facilitate collaboration across teams, and deliver executive-level insights to support business transformation and operational excellence. | Senior leadership experience in strategic operations, strong portfolio and project management skills, excellent communication and collaboration abilities, proficiency with program management tools, and experience with SaaS lifecycle initiatives. | About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. Curious about our products? Visit our website and try it free! We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! LastPass is looking for a Principal Operations Manager: The Principal Operations Manager is a senior leader within the Strategic Operations team at LastPass, responsible for driving high-impact, cross-functional initiatives that deliver measurable business outcomes. This role requires a fast learner and trusted collaborator who excels in navigating complexity, fostering alignment, and executing with precision. The ideal candidate brings strong portfolio management experience, operational rigor, and the ability to connect dots across teams, systems, and priorities. Versatility and a bias for action are key, as this role adapts to evolving business needs and strategic goals. About The Team: The Strategic Operations team at LastPass is a high-impact, cross-functional group that partners closely with executive leadership to drive business-critical initiatives. We operate at the intersection of strategy, execution, and systems, enabling clarity, alignment, and velocity across the organization. Our team thrives in ambiguity, builds scalable processes, and fosters collaboration across diverse functions to deliver measurable outcomes. As a remote-first organization, we value flexibility, transparency, and a shared commitment to operational excellence. If you are passionate about complex problem solving and motivated by scale, then this is the role for you! Who will you work with? As Principal Operations Manager, you’ll collaborate closely with LastPass executives, functional leaders, and cross-functional teams across product, go-to-market, customer success, and IT. You’ll be a trusted partner in driving strategic alignment and execution across the business. This role also works alongside other operations professionals to build scalable processes and foster transparency. Expect to engage with stakeholders at all levels, from senior leadership to frontline teams, to ensure initiatives are well-coordinated and impactful. What are some of the exciting challenges you will be working on? Drive strategic, cross-functional initiatives by developing clear structures, timelines, and forums that align with annual planning goals. Collaborate with leaders across functions to ensure seamless execution, resolve dependencies, and report on business impact. Facilitate strategic discussions that surface conflicts, clarify priorities, and enable decisive action across teams. Lead and evolve LastPass’s portfolio management framework to support business transformation and operational excellence. Own planning and collaboration platforms, including tooling, content curation, and best practices that enhance team productivity. Guide the assessment, selection, and implementation of project management tools to improve execution and transparency. Deliver executive-level dashboards and live updates that track progress on major initiatives and drive data-informed decisions. What does it take to work at LastPass? Exceptional interpersonal and relationship-building skills with a proven ability to establish trust and foster collaboration across all levels. Excellent written and verbal communication skills, with strength in conflict management and problem solving. Fast learner with strong logical and analytical thinking, and hands-on experience with metrics and analytics. Proficient in modern program management tools and processes, with a track record of creating order from ambiguity and solving unique, first-time problems. Experience managing SaaS lifecycle initiatives, including product development, go-to-market, and customer lifecycle; high-velocity/SMB sales motion is a plus. Demonstrated success in leading strategic initiatives, organizing and directing multiple teams, and managing cross-functional project portfolios. Minimal travel may be required for company functions and team activities; primary locations include the Continental U.S. and Hungary. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. US Pay Range $144,400—$170,000 USD Why LastPass? Market-leading password manager High-growth, collaborative environment with inclusive teams Remote-first culture Competitive compensation Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days Parental leave Comprehensive health coverage, including dependents Home office setup support LastPass Families free account for up to 5 members Continuous learning and development opportunities, including an annual learning stipend to invest in your growth Peer-to-peer recognition through Motivosity Employee Assistance Program for well-being support Remote work stipend to support your home office needs Short-Term or Remote-Centric Work Arrangements for added flexibility Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our Applicant Privacy Notice For all EU based jobs please review our Candidate Privacy Notice Please review our CCPA Notice

Strategic Operations Management
Cross-functional Leadership
Portfolio Management
Program and Project Management Tools
Data-driven Decision Making
Stakeholder Collaboration
Operational Excellence
Conflict Management
SaaS Lifecycle Initiatives
Communication and Relationship Building
Direct Apply
Posted 3 months ago
LA

Principal Product Manager, Identity & Security

LastPassAnywhereFull-time
View Job
Compensation$165K - 200K a year

Lead strategy and execution of identity and security SaaS products, collaborate cross-functionally, and drive product lifecycle from vision to launch. | Extensive product management experience in cybersecurity or IAM, strong leadership, data-driven decision making, and ability to work with executives and diverse teams. | About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. Curious about our products? Visit our website and try it free! We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! LastPass is looking for a Principal Product Manager, Identity & Security: We’re looking for a Principal Product Manager to lead the strategy and execution of our identity management and security portfolio. In this role, you’ll shape the future of our Secure Access Experiences, expanding our offerings into adjacent areas such as SaaS Monitoring, SaaS Security, Zero Trust, and passwordless authentication. Your leadership will drive the evolution of our identity and security solutions beyond traditional password management—impacting key business outcomes including customer acquisition, retention, growth, profitability, and return on investment. This role is ideal for someone with deep expertise in identity and access management (IAM) or cybersecurity, and a proven track record of leading customer-centric SaaS products that deliver exceptional user experiences. If you are passionate about complex problem solving and motivated by scale, then this is the role for you! Who will you work with? Please note: While this position is remote, we prefer candidates who can work EST or CST hours to ensure alignment with business needs. As a key member of the core product leadership team, you’ll collaborate cross-functionally with teams across engineering, UX design, channel sales, product marketing, customer success, and finance to drive both business performance and customer satisfaction. You’ll also play a mentorship role, guiding and supporting less experienced product managers as they grow in their careers. In addition, you’ll work closely with executives and key stakeholders to ensure product strategy is tightly aligned with the company’s vision and delivers measurable business outcomes. What are some of the exciting challenges you will be working on? Collaborate with executives and senior leadership to translate high-level corporate goals into actionable product strategies. Define and articulate the product vision for LastPass Identity and Security, maintaining a clear, customer-focused roadmap that balances short-term wins with long-term growth. Partner with marketing, sales, and customer success to craft go-to-market strategies for key customer segments, and develop operational plans that drive scalable, profitable growth. Lead the full product lifecycle, including market and user research, competitive analysis, strategic planning, positioning, requirements gathering, and product launches. Translate strategic goals into detailed product requirements to guide engineering teams through prototyping and development. Leverage market insights and data to shape sales strategies and inform product positioning and messaging. Work closely with engineering to ensure timely, predictable delivery of roadmap initiatives. What does it take to work at LastPass? Product management experience, ideally in fast-paced, high-growth environments. A proven track record of leading business-critical, admin-focused SaaS products at the core of successful B2B or B2C platforms. Demonstrated ability to collaborate across diverse teams and effectively communicate product vision and plans to stakeholders, executives, customers, analysts, and partners. Strong analytical mindset and intellectual curiosity, with a passion for data-driven decision making. Domain expertise in cybersecurity is highly preferred. Comfortable operating in dynamic, fast-moving organizations with multiple concurrent initiatives and shifting priorities. It's great, but not required: Educational or professional background in Computer Science, Product Development, or Engineering. Hands-on experience in Cybersecurity and Identity & Access Management (IAM) domains. Strong working knowledge of key identity and security technologies, including: Single Sign-On (SSO) protocols such as SAML and OIDC Multi-Factor Authentication (MFA) Privileged Access Management (PAM) Identity Governance & Administration (IGA) Endpoint Detection & Response (EDR/XDR) Zero Trust Architecture and Principles Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. US Pay Range $165,000—$200,000 USD Why LastPass? Market-leading password manager High-growth, collaborative environment with inclusive teams Remote-first culture Competitive compensation Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days Parental leave Comprehensive health coverage, including dependents Home office setup support LastPass Families free account for up to 5 members Continuous learning and development opportunities, including an annual learning stipend to invest in your growth Peer-to-peer recognition through Motivosity Employee Assistance Program for well-being support Remote work stipend to support your home office needs Short-Term or Remote-Centric Work Arrangements for added flexibility Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our Applicant Privacy Notice For all EU based jobs please review our Candidate Privacy Notice Please review our CCPA Notice

Identity and Access Management (IAM)
Cybersecurity
Product Management
SaaS
Zero Trust Architecture
Multi-Factor Authentication (MFA)
Single Sign-On (SSO) protocols (SAML, OIDC)
Privileged Access Management (PAM)
Identity Governance & Administration (IGA)
Endpoint Detection & Response (EDR/XDR)
Direct Apply
Posted 3 months ago
LastPass

Customer Experience Business Intelligence Analyst

LastPassAnywhereFull-time
View Job
Compensation$63K - 75K a year

Analyze complex data sets, build dashboards, partner with stakeholders to inform business strategies, investigate data anomalies, and support strategic initiatives with insights. | Proven BI or analytics experience, strong SQL and Power BI skills, ability to communicate complex data to non-technical audiences, and experience working cross-functionally. | About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. Curious about our products? Visit our website and try it free! We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! LastPass is looking for a Customer Experience Business Intelligence Analyst: We’re looking for a highly motivated and experienced Customer Experience Business Intelligence Analyst to become a key player on our Customer Experience (CX) Strategy Operations team. This role is perfect for someone who’s passionate about uncovering insights, crafting compelling visual narratives, and gaining a deep understanding of business operations—not just fulfilling data requests. If you are passionate about complex problem solving and motivated by scale, then this is the role for you! Who will you work with? As part of the Customer Experience Strategy Operations team, you’ll collaborate closely with cross-functional teams including Customer Success, Support, Community, QA, Business Intelligence, Data Scientists, and Data Engineering. This role will be instrumental in shaping data-driven decision-making across the organization.  What are some of the exciting challenges you will be working on? • Partner with stakeholders and senior leaders to understand business goals and translate them into analytical stories and solutions.  • Collect, analyze, and interpret complex data sets to identify trends and patterns that inform business strategies and improve the customer experience for post-purchase customer journeys via Support and both B2B and B2C segments.  • Design and build an intuitive portfolio of dashboards and reports using tools like Power BI.  • Write efficient SQL queries to extract, validate, and analyze data from multiple sources.  • Investigate data anomalies and work with data engineering to trace issues to source systems.  • Document data tables, definitions, logic, and processes to ensure transparency and repeatability.  • Support strategic initiatives with data-backed insights and recommendations.  • Champion a culture of curiosity, continuous learning, and business acumen within the BI function.  What does it take to work at LastPass? • Proven experience in a BI, analytics, or business operations role.  • Strong SQL skills and comfort working with relational databases.  • Expertise in data visualization tools (Power BI, Tableau, or similar).  • Ability to work independently, manage multiple priorities, and deliver high-quality work.  • Strong communication skills with the ability to explain complex data to non-technical audiences.  • A passion for understanding how the business works—not just the data behind it.  • Experience working with cross-functional teams and navigating ambiguity.  • Familiarity with data validation, data lineage, and collaborating with data engineering teams.  It's great, but not required: • Experience in SaaS or customer experience-focused organizations.  • Exposure to tools like Salesforce, dbt, Databricks, Gainsight.  • Curiosity about emerging technologies and analytics trends. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. US Pay Range $62,500$75,000 USD Why LastPass? • Market-leading password manager • High-growth, collaborative environment with inclusive teams • Remote-first culture • Competitive compensation • Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days • Parental leave • Comprehensive health coverage, including dependents • Home office setup support • LastPass Families free account for up to 5 members • Continuous learning and development opportunities, including an annual learning stipend to invest in your growth • Peer-to-peer recognition through Motivosity • Employee Assistance Program for well-being support • Remote work stipend to support your home office needs • Short-Term or Remote-Centric Work Arrangements for added flexibility Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our Applicant Privacy Notice For all EU based jobs please review our Candidate Privacy Notice Please review our CCPA Notice

SQL
Power BI
Data Analysis
Business Intelligence
Data Visualization
Cross-functional Collaboration
Data Validation
Dashboard Design
Verified Source
Posted 4 months ago

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