Knit

Lead a research team to deliver client outcomes, manage operations, and drive business growth. | 10+ years market research experience with 3+ years team management in supplier-side agency, skilled in research scoping and stakeholder presentations. | What we're looking for Role: Senior Research Director Team: Research Reports To: Managing Director, Research Supervisory Responsibility: This role will have 2-4 direct reports and oversee teams of 6-8 Research Directors and Research Managers. Location: We have a remote working policy, so we are looking for teammates anywhere in the US! However, we do have pods in NYC, Chicago, and D.C., where we would love for you to work any time you’d like. Our standard operating hours are Monday - Friday 9am - 5pm EST. Actual work schedules will be based on the candidate's time zone and client requirements. Travel: This role will occasionally be expected to travel for ad hoc in-person customer requests, in-person internal working sessions, and our once per year US All Team Summit. A little about us Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Senior Research Director role is to to lead a pod of researchers to deliver exceptional client outcomes while directly owning and executing high-impact, complex research engagements. As both a people leader and a hands-on research leader, this role is responsible for ensuring successful delivery across their pod’s portfolio of accounts, while serving as the first point of escalation for client and project challenges. The Senior Research Director’s impact is ultimately measured by customer satisfaction, growth, and retention, as well as successfully helping the GTM team land new clients to Knit. You will own The research function is a primary contributor to Knit's shared business objective of growing Contracted Annual Recurring Revenue (CARR) — through both customer retention and upsells, measured by Net Revenue Retention (NRR), and through successful Pilot to Subscription Conversions that convert new logos into recurring revenue. The levers the Senior Director - Research owns to influence these key business objectives are: Research Pod Leadership → Structuring and optimizing pod operations to drive high performance, accountability, and quality, while contributing to the evolution of broader research processes and operating models across Knit. Leads, develops, and motivates team members, setting the standard through hands-on, high-impact client leadership. Driving Research Success → Ensuring the research pod works effectively with Customers to successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s). Primary responsibilities: Serving as the person ultimately accountable for research project success across their pod of RDs and RMs — acting as the primary point of escalation for Research Directors when research needs exceed what they can own independently Successful & effective people management, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.) Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success, including building out the client's Research Context Library (RCL) — capturing norms, standards, and preferences to align Knit's outputs to client-ready deliverables Driving as the strategic problem solver, research subject matter expert, and solutions architect for for our highest potential prospects and customers, working with Sales to educate them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success Participating in continuous product innovation by driving a tight feedback loop between customer delivery and Knit's product team — surfacing gaps between Knit's AI output and human-researcher quality, documenting "last mile" needs (what happens after delivery to get a project truly "stakeholder ready"), and ensuring that feedback is shared back with the team and acted upon to close those gaps Partnering with the sales team on new business conversations — including scoping calls, capabilities presentations, and proposal input — to support successful Pilot to Subscription Conversions and new logo acquisition Helping drive research team adoption of Knit’s product as new workflows and tooling become available About you: Must have 10+ years of market research experience, including at least 3 years of team management experience, with the majority of the time spent on the supplier side in a market research agency environment. Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Effective People Manager - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building. Benefits Upon joining the Knit team, you will receive a competitive salary, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Our Company Values We are the Championship Team. This means we: Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range $170,000—$190,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead and manage a research team to deliver high-impact client research projects and drive business growth through strategic insights and team leadership. | 10+ years market research experience with 3+ years team management, strong client relationship skills, expertise in quantitative and qualitative research, and ability to operate in fast-paced, ambiguous environments. | What we're looking for Role: Senior Research Director Team: Research Reports To: Managing Director, Research Supervisory Responsibility: This role will have 2-4 direct reports and oversee teams of 6-8 Research Directors and Research Managers. Location: We have a remote working policy, so we are looking for teammates anywhere in the US! However, we do have pods in NYC, Chicago, and D.C., where we would love for you to work any time you’d like. Our standard operating hours are Monday - Friday 9am - 5pm EST. Actual work schedules will be based on the candidate's time zone and client requirements. Travel: This role will occasionally be expected to travel for ad hoc in-person customer requests, in-person internal working sessions, and our once per year US All Team Summit. A little about us Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Senior Research Director role is to to lead a pod of researchers to deliver exceptional client outcomes while directly owning and executing high-impact, complex research engagements. As both a people leader and a hands-on research leader, this role is responsible for ensuring successful delivery across their pod’s portfolio of accounts, while serving as the first point of escalation for client and project challenges. The Senior Research Director’s impact is ultimately measured by customer satisfaction, growth, and retention, as well as successfully helping the GTM team land new clients to Knit. You will own The research function is a primary contributor to Knit's shared business objective of growing Contracted Annual Recurring Revenue (CARR) — through both customer retention and upsells, measured by Net Revenue Retention (NRR), and through successful Pilot to Subscription Conversions that convert new logos into recurring revenue. The levers the Senior Director - Research owns to influence these key business objectives are: • Research Pod Leadership → Structuring and optimizing pod operations to drive high performance, accountability, and quality, while contributing to the evolution of broader research processes and operating models across Knit. Leads, develops, and motivates team members, setting the standard through hands-on, high-impact client leadership. • Driving Research Success → Ensuring the research pod works effectively with Customers to successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s). Primary responsibilities: • Serving as the person ultimately accountable for research project success across their pod of RDs and RMs — acting as the primary point of escalation for Research Directors when research needs exceed what they can own independently • Successful & effective people management, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.) • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success, including building out the client's Research Context Library (RCL) — capturing norms, standards, and preferences to align Knit's outputs to client-ready deliverables • Driving as the strategic problem solver, research subject matter expert, and solutions architect for for our highest potential prospects and customers, working with Sales to educate them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success • Participating in continuous product innovation by driving a tight feedback loop between customer delivery and Knit's product team — surfacing gaps between Knit's AI output and human-researcher quality, documenting "last mile" needs (what happens after delivery to get a project truly "stakeholder ready"), and ensuring that feedback is shared back with the team and acted upon to close those gaps • Partnering with the sales team on new business conversations — including scoping calls, capabilities presentations, and proposal input — to support successful Pilot to Subscription Conversions and new logo acquisition • Helping drive research team adoption of Knit’s product as new workflows and tooling become available About you: • Must have 10+ years of market research experience, including at least 3 years of team management experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. • Effective People Manager - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building. Benefits Upon joining the Knit team, you will receive a competitive salary, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Overview The purpose of the Research Director role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director’s impact is ultimately measured by positive customer retention and expansion. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable party for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Driving as the strategic problem solver and research subject matter expert partner for customers, effectively being able to propose solutions to business & research needs • Driving as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports • Successful & effective people management of direct reports, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.) Required Skills & Experiences Required: • Must have 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. • Effective People Manager both cross-functionally and at the team level - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $140,000 - $160,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $170,000 USD - $190,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead and manage a pod of researchers to deliver high-impact research projects, ensuring client satisfaction, team performance, and driving business growth through research excellence. | 10+ years market research experience with 3+ years team management, strong client relationship skills, expertise in qualitative and quantitative research, and ability to lead in a startup environment. | What we're looking for Role: Senior Research Director Team: Research Reports To: Managing Director, Research Supervisory Responsibility: This role will have 2-4 direct reports and oversee teams of 6-8 Research Directors and Research Managers. Location: We have a remote working policy, so we are looking for teammates anywhere in the US! However, we do have pods in NYC, Chicago, and D.C., where we would love for you to work any time you’d like. Our standard operating hours are Monday - Friday 9am - 5pm EST. Actual work schedules will be based on the candidate's time zone and client requirements. Travel: This role will occasionally be expected to travel for ad hoc in-person customer requests, in-person internal working sessions, and our once per year US All Team Summit. A little about us Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Senior Research Director role is to to lead a pod of researchers to deliver exceptional client outcomes while directly owning and executing high-impact, complex research engagements. As both a people leader and a hands-on research leader, this role is responsible for ensuring successful delivery across their pod’s portfolio of accounts, while serving as the first point of escalation for client and project challenges. The Senior Research Director’s impact is ultimately measured by customer satisfaction, growth, and retention, as well as successfully helping the GTM team land new clients to Knit. You will own The research function is a primary contributor to Knit's shared business objective of growing Contracted Annual Recurring Revenue (CARR) — through both customer retention and upsells, measured by Net Revenue Retention (NRR), and through successful Pilot to Subscription Conversions that convert new logos into recurring revenue. The levers the Senior Director - Research owns to influence these key business objectives are: • Research Pod Leadership → Structuring and optimizing pod operations to drive high performance, accountability, and quality, while contributing to the evolution of broader research processes and operating models across Knit. Leads, develops, and motivates team members, setting the standard through hands-on, high-impact client leadership. • Driving Research Success → Ensuring the research pod works effectively with Customers to successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s). Primary responsibilities: • Serving as the person ultimately accountable for research project success across their pod of RDs and RMs — acting as the primary point of escalation for Research Directors when research needs exceed what they can own independently • Successful & effective people management, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.) • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success, including building out the client's Research Context Library (RCL) — capturing norms, standards, and preferences to align Knit's outputs to client-ready deliverables • Driving as the strategic problem solver, research subject matter expert, and solutions architect for for our highest potential prospects and customers, working with Sales to educate them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success • Participating in continuous product innovation by driving a tight feedback loop between customer delivery and Knit's product team — surfacing gaps between Knit's AI output and human-researcher quality, documenting "last mile" needs (what happens after delivery to get a project truly "stakeholder ready"), and ensuring that feedback is shared back with the team and acted upon to close those gaps • Partnering with the sales team on new business conversations — including scoping calls, capabilities presentations, and proposal input — to support successful Pilot to Subscription Conversions and new logo acquisition • Helping drive research team adoption of Knit’s product as new workflows and tooling become available About you: • Must have 10+ years of market research experience, including at least 3 years of team management experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. • Effective People Manager - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building. Benefits Upon joining the Knit team, you will receive a competitive salary, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Overview The purpose of the Research Director role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Director’s impact is ultimately measured by positive customer retention and expansion. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable party for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Driving as the strategic problem solver and research subject matter expert partner for customers, effectively being able to propose solutions to business & research needs • Driving as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports • Successful & effective people management of direct reports, ensuring they are successfully fulfilling their role’s responsibilities and growing in impact (People Management at Knit includes driving performance, driving clarity and accountability, hiring, onboarding, upskilling competencies, performance management, conflict resolution, and morale building.) Required Skills & Experiences Required: • Must have 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. • Effective People Manager both cross-functionally and at the team level - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $140,000 - $160,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $170,000 USD - $190,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead customer research projects to ensure successful outcomes and customer retention through managing relationships and delivering insights. | 5+ years market research experience, client relationship management, ability to manage multiple projects and deliver stakeholder-ready insights. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities • Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports Required Skills & Experiences Required: • Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $115,000 USD - $130,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead customer research projects ensuring successful outcomes and client retention through deep understanding and delivery of research objectives. | 5+ years market research experience, client relationship management, expertise in quantitative and qualitative research methods, and ability to operate in a startup environment. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities • Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports Required Skills & Experiences Required: • Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $115,000 USD - $130,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead customer research projects to ensure successful outcomes and retention by managing client relationships and delivering high-quality insights. | 5+ years market research experience, client relationship management, ability to lead research projects and deliver stakeholder-ready insights. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities • Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports Required Skills & Experiences Required: • Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $115,000 USD - $130,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead customer research projects ensuring successful outcomes and client retention through deep understanding and delivery of research insights. | 5+ years market research experience, client relationship management, ability to handle multiple projects, and experience in startup or agency environments. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities • Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports Required Skills & Experiences Required: • Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $115,000 USD - $130,000 USD Knit Privacy Policy here. CCPA disclosure here.

Lead customer research projects ensuring successful outcomes and client retention through deep understanding and delivery of research objectives. | 5+ years market research experience, strong client relationship management, ability to manage multiple projects and deliver insights in a startup environment. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention. Responsibilities | What you will own... The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conversions for acquiring new business. The levers the Research Director role owns to influence these key business objectives are: • Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit’s Quality & Speed service-level agreements (SLA’s) Primary responsibilities of this role: • Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success • Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success • Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities • Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs • Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs • Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers • Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output • Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports Required Skills & Experiences Required: • Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. Proven track record successfully operating in an early stage startup (<50 employees) is a plus. • Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: • Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” • Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). • Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range: $115,000 USD - $130,000 USD Knit Privacy Policy here. CCPA disclosure here.

Build and own AI-native full stack features including multi-agent orchestration, scalable services, and human-in-the-loop UIs with high ownership and cross-functional collaboration. | Requires experience with LLM/agent systems, event-driven architectures, observability tools, enterprise security, and in-person collaboration in NYC. | A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible. Overview We’re continuing to build out our NYC engineering team and are looking for exceptional builders who are resourceful, deeply technical, and thrive in high-ownership environments. As an early member of the team, you’ll play a key role in shaping the core of our platform and contributing to a team that will scale to 20+ engineers over the next 18 months. You’ll build and orchestrate AI agents, explore new UX paradigms, and work on some of the hardest problems in applied AI with meaningful ownership across the stack. Responsibilities What you will own... Primary responsibilities of this role: - Own 01 and 1N features across the stack, from design docs to building high-throughput data pipelines and scalable FastAPI services. - Architect and own the core agent orchestration engine, designing complex, multi‑agent LLM workflows (routing, tool‑use, memory, evaluation) with deterministic fallbacks, guardrails, and auditable actions required by enterprise users. - Build AI‑native, human‑in‑the‑loop UIs. Craft React/Next.js interfaces that let users collaborate safely with agents, with transparency and explainability by design. - Develop the "factory for the factory". Build our experimentation platform: CI/CD for prompts and agents, offline/online evals, drift detection, safety layers, and rollout controls. - Ship fast, safely. You’ll instrument everything for reliability, write concise design docs, add robust tests, and build dashboards and alerts for features you launch. - Partner cross‑functionally with Product, AI, Design, CS; talk to customers and SMEs, and turn ambiguous problems into shipped product. - Obsess over performance, optimizing for latency across the system: caching, model selection, distillation, batching, vector search, and infrastructure efficiency (GPU/CPU). - Operate what you build. This includes on‑call ownership, leading incident response, and driving learning through blameless postmortems. This role is for you if... - You’re a 0 1 builder who thrives in ambiguity and has shipped products from scratch at a startup or in a hyper-growth phase. You've seen both - early-stage hustle and later-stage scale and know how to build for it. - You’re a systems thinker with deep technical chops: you design clear architectures and write clean, tested Python and TypeScript. - You think like an owner: you spot problems, propose solutions, and build them without waiting for perfect specs. Your impact is measured in business outcomes. - You use AI as leverage. Tools like Cursor, Copilot, or Claude Code are integral to your workflow, helping you ship faster while maintaining a high standard for correctness. - You believe speed and quality aren’t opposites and can articulate the tradeoffs you make. - You communicate crisply. You share your ideas effectively and thrive in tight feedback loops with product, design, and customers. - You’ve got grit: hard problems energize you, context switching doesn’t scare you, and you’re comfortable deleting code. Our Stack - Frontend: React, Next.js - Backend: Python, FastAPI - Data/ML: MongoDB, S3, Redis; Pinecone - Infra: AWS, Docker, Kubernetes; CI/CD with GitHub Actions. - Messaging: SQS; event‑driven pipelines. Required Skills & Experiences The successful candidate will be a high-ownership, product-minded engineer who combines strong full-stack fundamentals with experience building AI-native systems, capable of turning ambiguous problems into scalable, reliable features that drive real business impact. Required: - Experience with LLM/agent systems, evals, and prompt tooling; RAG, embeddings, vector dbs. - Deep knowledge of event‑driven systems, streaming, and workflow engines. - Expertise in observability (OpenTelemetry/Prometheus/Datadog), feature flagging, or A/B platforms. - Background in enterprise security and compliance (SOC 2, GDPR) - Bias to action: short specs, small PRs, daily deploys. - In-person collaboration: we’re building the NYC hub together; whiteboards > long threads. - High ownership: you’ll touch product, talk to customers, and influence the roadmap. Benefits Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more! Salary In accordance with New York pay transparency requirements, the salary range for this role is $200,000 - $275,000. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Our Company Values We are the Championship Team. This means we: - Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” - Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through). - Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it. In accordance with New York pay transparency requirements, the salary range for this role is listed below. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit. Salary Range $200,000 - $275,000USD Knit Privacy Policy here. CCPA disclosure here. Skills: Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Architectural Design, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, CPU (Central Processing Unit), Caching, Communication Skills, Compensation Management, Continuous Deployment/Delivery, Continuous Integration, Customer/Client Research, Data Management, Docker, Enterprise Protection, Establish Priorities, GPU (Graphics Processing Unit), GitHub, Healthcare, High Throughput, Incident Response, JavaScript, Laptop PC, Linux Media Players, Machine Tool, Memory Hardware, MongoDB, NASCAR, Onboarding, Performance Tuning/Optimization, Product Design, Product Engineering, Product Shipments, Python Programming/Scripting Language, React.js, Redis, Reporting Dashboards, Research Skills, Set Goals, Simple Queue Service (SQS), Systems Analysis, Test Plan/Schedule, Testing, User Interface/Experience (UI/UX) undefined: Knit