Klaviyo

Own and optimize marketing systems, processes, and integrations to support inbound and demand generation efforts. | 8+ years supporting inbound, demand generation, or PLG in B2B, managing marketing automation platforms, and understanding CRM concepts. | At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy. This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency. How You'll Make a Difference: Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs. Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform. Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth. Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams. Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral). Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand. Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency. Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement. Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health. Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve. Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability. Who You Are: 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment. Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing. Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems. Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements. Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale. Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $132,000—$198,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Build and deepen relationships with strategic partners, educate them on the platform, and identify new business opportunities. | Over 8 years of experience in partnerships or sales roles, with expertise in complex deal cycles, managing large partner relationships, and cross-team collaboration. | At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, an Enterprise Partner Business Development Manager’s mission is to help drive Klaviyo’s vision forward by outbounding, building & deepening relationships with new national, global and complex partners. As the Enterprise PBD, you will focus on sourcing, activating, and enabling strategic hunt partners, including marketing agencies and systems integrators. You will leverage different sources - including direct outreach, event engagement, marketing leads, etc., - to establish these relationships. Your ultimate goal will be to source, prepare and activate partners before they transition to the managed Enterprise partner account team for ongoing growth. You will use consultative skills to understand each partner’s unique business model and identify ways Klaviyo can drive growth for them and their clients. Additionally, you will articulate Klaviyo’s unique value, differentiate it from competitors, and position our partner program to align with each partner’s specific goals, business model, and profile, establishing the groundwork for a productive, collaborative partnership. How You'll Make an Impact Collaborate closely with Partner Marketing, Enterprise Partner Account Managers, and Enterprise Account Executives to map, identify, onboard & activate high-potential new Enterprise partners. Research and vet new target agencies to establish high quality partners with the ideal-fit employee count, client type, platform alliances. Create new outreach messaging, A/B testing what messaging is most successful to schedule a meeting/activate a partner. Educate new partners on the Klaviyo partner program, train them on how to best leverage the tools and enablement resources available through the partner program to help them best serve their clients and grow their Klaviyo practices Surface the key new business opportunities with hunt partners for the sales team during the activation phase and manage expectations and closure Ensure successful handoff during and after activation for the Enterprise PAM and Enterprise AE Travel Up to 25% including partner meetings and events. Who You Are Have 8-15+ years of work experience in a partnerships or sales role at another marketing technology company. Demonstrated expertise in complex deal cycles and/or navigating nuanced and matrixed motivations (ex: multiple and possibly competing vendor relationships, trade-offs between services and license, etc.) Demonstrated expertise with large partner types, global systems integrators, global or national agencies, national technology providers and services companies. Skilled in collaboration across Marketing, Sales, and Product teams to introduce and educate partners on Klaviyo’s platform enhancements. Have a positive outlook and excellent written and verbal communication skills Experienced in managing high-volume, high-velocity partner relationships and multiple relationships simultaneously. Willing and able to travel Continually seek improvement and are rigorous in your pursuit of it Are excited, motivated, and inspired by exceeding goals Focus on details, are a self-starter, and are relentless but professional Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $142,800—$214,200 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Lead revenue and funnel modeling, analyze GTM performance, support strategic initiatives, and ensure data integrity across systems. | Requires 5+ years in Revenue Operations or similar, expertise in GTM concepts, advanced Excel, Salesforce, BI tools, and experience with revenue planning tools. | At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Hybrid, Boston MA Team: Revenue Operations (Strategy & Planning team) About the Role Klaviyo is seeking a highly motivated and analytical Lead GTM Revenue Planning Analyst to join our growing Revenue Operations team. This critical role will be responsible for driving the planning, modeling, and strategic analysis that underpins our Go-to-Market (GTM) strategy and revenue growth. You will partner closely with leadership across Sales, Customer Success, Marketing, and Finance to ensure operational alignment and data-driven decision-making. How You’ll Make a Difference GTM Planning & Modeling: Lead the development and maintenance of complex revenue and funnel models to support annual and long-range GTM planning. Partner with Finance and GTM leadership to align on revenue targets, headcount planning, and investment strategies. Performance Analysis & Reporting: Design, build, and maintain performance dashboards and reporting for GTM leadership, focusing on key revenue drivers, funnel conversion, and sales efficiency metrics (e.g., CAC, LTV, ARR). Conduct deep-dive analysis on GTM performance to identify trends, diagnose root causes of performance gaps, and recommend corrective actions. Strategic Initiatives: Support the evaluation and execution of strategic GTM initiatives, such as new market entry, pricing strategy changes, and channel partner model optimization. Drive operational excellence by identifying opportunities for automation and process improvement within the RevOps and GTM planning ecosystem. Systems & Data Management: Collaborate with Analytics and Forecasting functions to ensure data continuity across activities to enable comprehensive reporting Ensure data integrity and consistency across key GTM systems (e.g., Salesforce, Snowflake, revenue planning tools) to enable accurate reporting and analysis. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are Bachelor's degree in Business, Finance, Economics, or a related quantitative field. 5+ years of experience in Revenue Operations, Sales Strategy, Business Planning, or Financial Planning & Analysis (FP&A), preferably in a high-growth SaaS environment. Demonstrated expertise in building sophisticated financial or GTM models in spreadsheets (Excel/Google Sheets). Deep understanding of GTM concepts, including sales funnel mechanics, territory planning, quota setting, and forecasting methodologies. Strong proficiency in Salesforce, and advanced data visualization/BI tools (e.g., Tableau, ThoughtSpot). Familiarity with SQL and data warehousing concepts is a plus. Experience with revenue planning tools (e.g., Pigment, Anaplan, Adaptive Planning). Exceptional communication and presentation skills, with the ability to translate complex data and analyses into clear, actionable insights for executive audiences. Experience leading cross-functional projects and managing stakeholder relationships. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-Hybrid #LI-BAILEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $124,000—$186,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Lead and optimize marketing operations, systems, and data processes across enterprise and product-led growth models, ensuring scalable and measurable impact. | Deep expertise in marketing automation, CRM systems, and experience supporting complex GTM environments with AI and automation integration. | At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Director of Marketing Operations owns the systems, data, and processes that power a modern, multi-motion go-to-market engine. This role is responsible for designing and scaling marketing operations across enterprise sales-led and product-led growth motions, ensuring clean data, efficient handoffs, and measurable impact from first touch through expansion. You will lead the marketing technology stack, partner closely with Sales Ops, RevOps, Product, and Analytics, and apply automation and AI to improve prioritization, decision-making, and execution at scale. This is a highly visible role for a strategic operator who can balance rigor with speed in a complex GTM environment. How you’ll make a difference: Own and optimize the end-to-end lead, account, and PQL lifecycle across enterprise and PLG motions, including scoring, routing, enrichment, and progression. Design scalable funnel and handoff processes in partnership with Sales Ops and RevOps to support multiple GTM models. Serve as the strategic owner of the marketing automation platform and its core integrations, including Salesforce and web systems. Proactively monitor funnel performance, diagnose issues, and implement system or process improvements. Embed AI and automation into core workflows such as scoring, routing, enrichment, forecasting, and anomaly detection. Partner with Analytics and Data teams to enable accurate attribution, reporting, and experimentation. Own data quality and governance across marketing and CRM systems, including enrichment, deduplication, and hygiene. Evaluate, implement, and rationalize marketing technology to maximize impact and reduce complexity. Enable effective collaboration between marketing, sales, and product through shared definitions and operating models. Build, mentor, and scale a high-performing marketing operations team. Performs other related duties as assigned. Who you are: 15+ years of experience in Marketing Operations, Revenue Operations, or GTM Operations, with experience supporting both enterprise sales-led and product-led growth models for Marketing. Deep expertise in marketing automation platforms, CRM systems, and modern marketing technology stacks (Salesforce, Hubspot, Leandata, 6Sense). Proven experience architecting and scaling lead, account, and PQL lifecycle management processes in complex GTM environments. Hands-on experience leveraging AI and automation - you’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Strong understanding of enterprise sales requirements (e.g., account-based marketing, routing, SLA management) alongside PLG concepts (e.g., in-product signals, PQLs, lifecycle triggers). Strong understanding of ad tech and web stacks (e.g DSPs, CDPs, tag management, Consent, CRO) and how they connect to marketing automation and CRM systems. Demonstrated experience supporting multi-channel personalization and journey orchestration across paid, owned, and product-led touchpoints in PLG and SLG organizations Track record of building and developing high-performing teams. Strong grasp of data models, attribution, funnel analytics, experimentation, and operational reporting across segments. A systems thinker who enjoys solving complex problems through process, technology, and collaboration. Excellent cross-functional communicator with experience partnering closely with Sales Ops, RevOps, Product, Web, and Analytics teams. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $176,000—$264,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).