Kirkland's, Inc.

Analyze sales and inventory data to provide actionable insights, develop reports and dashboards, and support promotional and inventory strategies. | Bachelor's degree in a related field, 2-5+ years of Business/Data Analyst experience in ecommerce, retail, or CPG, and proficiency in Power BI and Excel. | Overview The Business Analyst – Omnichannel is a critical bridge between data, strategy, and execution. Reporting to the Director of Central Planning, this role transforms complex datasets into actionable recommendations that drive sales, optimize inventory, and enhance customer experiences. Responsibilities Performance Reporting & Insights Own/Automate weekly and monthly Business Report recaps (sales, margin, traffic, conversion, AOV, etc.). Detailed analysis & recommendations for promotional & coupon activities for store business Develop Reporting that Identifies Store Level Plans across major KPIs Identify trending opportunities/risks (e.g., regional sell-through variance, category cannibalization). Assortment & Inventory Analytics Partner with planners to validate OTB assumptions using historical velocity, elasticity, and lifecycle curves. Conduct pre-season hindsight analysis to refine promotional strategies and margin enhancements Monitor inventory health KPIs: WOS, aged inventory, DC Availability Dashboard & Tooling Development Design and maintain Power BI dashboards for executive and operational teams Ad Hoc projects & analysis as needed Champion and demonstrate a commitment to The Brand House Collective Values Qualifications Bachelor’s degree in Analytics, Business, Economics, Statistics, or related field 2–5+ years as a Business/Data Analyst in ecommerce, retail, or CPG Experience with omnichannel (BOPIS, STH) a plus. Technical Skills including Power BI (dashboard design, DAX/M) and Excel (PivotTables, Power Query) Curiosity-driven problem solving Ability to distill complexity into clear stories Ability to work at a computer for extended periods of time

Provide excellent customer service, assist with sales floor and stockroom operations, operate POS systems, and support store merchandising and promotions. | Energetic, people-oriented with strong communication skills, ability to work flexible schedules including weekends and holidays, and capable of physical tasks like lifting and standing for long periods. | Overview: The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area. What We Offer: • Paid Sick Time Responsibilities: • Supports and values Customer Service in both the in store and online shopping experience • Actively engages with all customers modeling exceptional selling behaviors • Greets every customer with enthusiasm, maintains a positive, can do attitude at all times • Proactively engages with customers, reads cues and responds appropriately • Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket • Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal • Achieves or exceeds goals associated with company initiatives and programs. • Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner • Assists in maintaining an efficient and organized salesfloor and stockroom • Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels • Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit • May perform other duties as necessary Qualifications: • Energetic, people and results oriented, competitive with a drive to succeed • Ability to effectively communicate both written and verbally • Ability to work weekends, holidays and evenings • Ability to read and interpret company directives, handbook and manuals • Ability to work a flexible schedule to meet the business needs of the store • Ability to work independently as well as part of a team • Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product • Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags • Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers • Must be able to frequently communicate with the customers in person, electronically, and telephonically • Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor • Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately