KinderCare Education

Lead digital product strategy and a team of product managers to deliver innovative, user-centric solutions aligned with company goals. | 8+ years in digital product management with leadership experience, expertise in agile, analytics, and digital transformation, and ability to influence executives. | Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive. As the Senior Manager Digital Product Management, you will be responsible for shaping and executing the digital product strategy to drive business growth and enhance customer experiences for our center/site staff & families. You will lead a team of ~2-4 Product Managers and collaborate cross-functionally to deliver innovative, user-centric solutions that align with company goals. This specific role will oversee our Center Workforce Management alongside out Consumer & Business Insights product teams, supporting all core KinderCare Learning brands. Our Center Workforce Management platform (Legion) allows our field staff to manage schedules across all of our centers & sites, ensuring we’re meeting the demand of each center/site, while creating a consistent staffing experience for our families, children & teachers. Our Consumer & Business Insights team focus on centralizing key upstream data sources to enable modern tooling for analysts to drive new insights into our business, while enabling automated enterprise reporting, all through a modern data platform in DataBricks. We’re looking for an innovative product leader to build a long-term strategy. This strategy will help us improve these practices. It will also deliver outstanding experiences and stronger automation for our field and corporate staff. Responsibilities: Product Strategy & Vision • Define the digital product roadmap, through cross-functional partnership that identifies & prioritizes new opportunities across the organization • Lead customer & employee research, market analysis, and competitive benchmarking to refine concepts that will create sustainable value for our families & organization • Establish yourself as a leader within the Digital Products Program, being an active storyteller within the organization, while driving best practices within the digital program Leadership & Cross-Functional Collaboration • Provide mentorship and guidance to your team of Product Managers, helping them develop the skills and knowledge needed to excel in their roles. • Partner with strategy, operations, marketing, analytics, billing, finance & engineering to create & drive seamless product execution • Influence executive stakeholders by presenting data-driven insights and recommendations • Facilitate effective communication between Product Managers, Development Teams, and Business Stakeholders to ensure a shared understanding of goals and alignment on priorities Product Development & Innovation • Own an entire value stream, through the eyes of our key consumers • Lead the end-to-end product lifecycle, from ideation to launch and iteration • Implement agile methodologies and standards for efficient product delivery • Provide key product requirements to technical partners, while aligning on technical solutions • Drive AI, workflow automation, and emerging technology adoption to reduce manual effort and improve scalability across digital experiences • Act as the key representative with external suppliers to influence the roadmap of applications that are core to your value stream Business & Financial Impact • Align product investments with P&L and revenue growth objectives • Optimize pricing/discounting models, drive user adoption, and digital monetization strategies • Establish benchmarks to measure product performance and impact on customer experience Customer-Centric & Data-Driven Decision-Making • Leverage analytics, user behavior insights, and A/B testing to refine product offerings • Champion a customer-first mentality, ensuring intuitive, seamless digital experiences • Iterate based on feedback, ensuring continuous product improvement and innovation Prioritization & Resource Management: • Work alongside Product Managers and engaged in the digital project to prioritize feature development • Guide the team in making data-driven decisions that balance the requirements of our customers and collaborators • Allocate resources effectively toward the right projects to enhance the value created by the team • Identify and mitigate risks affecting the successful delivery of product commitments. • Work proactively with business stakeholders and technical partners to identify areas of risk early and collaboratively develop solutions to mitigate those risks. Qualifications: • 8+ years in digital product management, with at least 3+ years in a leadership role. • Prior experience successfully scaling digital products in a fast-paced, innovation-focused environment, while supporting larger organizational rollouts • Ability to demonstrate best-practices when scaling enterprise analytics & reporting – including experience with data centralization, self-service, governance, security & predictive modeling • Strong expertise in agile development, data analytics, and digital transformation. • Experience working with engineering teams, UI/UX designers, and go-to-market teams. • Ability to influence executive leadership and translate business goals into digital solutions. • Solid understanding of AI, automation, cloud-based platforms, and emerging technologies. • Background in analytics, SaaS, e-commerce, FinTech, or enterprise digital solutions • Knowledge of customer experience (CX) & revenue driving product initiatives #LI-REMOTE Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: • Know your whole family is supported with discounted child care benefits. • Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). • Feel supported in your mental health and personal growth with employee assistance programs. • Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. • … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Lead and manage early childhood education center operations, staff hiring and development, parent and community engagement, compliance with licensing, and financial accountability. | At least one year of leadership experience in early childhood education, strong organizational and customer service skills, budget management, knowledge of licensing standards, and ability to work onsite daily. | Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.Our teachers, center staff, and field leaders are the heart and soul of our business. When you join us, you'll be directly supporting children and their education every day and experiencing the trials and triumphs that come with that responsibility. But you'll never be alone. You'll do it all with a village of dedicated and passionate humans who care as much about helping kids reach their highest potential as you do. The best part? Seeing the positive impact you're making on the lives of young learners and their families-and knowing that your work matters. If you're passionate about positively impacting the lives of others and making waves in the world of early childhood education, the Center Director role might be for you!With KinderCare's world-class curriculum, center accreditation process, and dedicated teaching staff, our Center Directors are changing the world one achievement at a time. Center Directors educate parents, teachers, and community leaders on the incredible value of early childhood education and make that value come to life for the children in their center.When you join our team as a Center Director, you will:Hire, engage and develop a team of "best in class" educators to be passionate and committed professionalsPartner with parents with a shared desire to provide the best care and education for their childrenCultivate positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partnersUse your business, sales, and marketing savvy to grow KinderCare's presence in the community, leading to the growth of new families and children in our centersRequired Skills and Experience:At least one year of solid leadership experience with the ability to develop, engage, and inspire a teamOutstanding customer service skills, strong organizational skills, and multi-task and handle multiple situations effectively.Budget and financial accountability with revenue generation experience preferredNAEYC/NAC and state licensing knowledge preferredMeet state specific guidelines for the roleAble to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors.Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity.Read, write, understand, and speak English to communicate with children and their parents in EnglishThis role requires the ability to work on-site at the center dailyOur benefits meet you where you are. We're here to help our employees navigate the integration of work and life:- Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).- Feel supported in your mental health and personal growth with employee assistance programs.- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.- ... and much more.We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.