5 open positions available
Manage honor bar inventory, assist with in-room dining, and maintain cleanliness and organization in a hospitality setting. | High school diploma and at least 1 year of customer service experience, with strong communication skills. | Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Facilitate the replenishment of guestroom honor/private bars, maintain the inventory of the private bar storage area in a neat and organized manner, and assist with in-room dining (IRD) orders, tray preparation and tray runs when needed. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some Of Your Responsibilities Include • Memorize the organization of the honor bar and accurate placement of each product. Be familiar with IRD carts. Ensure the bar cart is stocked at the start and end of your shift. • Check expiration dates on products daily. • Setup and breakdown scheduled coffee service and water stations each morning/afternoon by predetermined time according to Kimpton standards. • Become familiar with the technology used to record items taken from honor bar. Provide a report to the front office at the end of the day. • Clean spills, broken glass and debris promptly after incidents. • Pick up trays en route back to station, during slow periods, and on designated tray runs. • Assist with monthly inventories and deep cleans of honor bars to ensure quality and cleanliness. • Check refrigerator and baskets in all rooms assigned for private bar items that have been consumed. • Record used items by room number and restock used items in each room. • Keep room refrigerators, baskets, and storage room clean & organized. • We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do. What You Bring • High School Diploma is preferred. • Minimum 1 year of experience in customer service or similar role. • Excellent written communication and professional communication and presentation skills. • Highly motivated and flexible with the ability to take initiative. • Flexible schedule, able to work evenings, weeekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
Leading and training front-of-house staff to deliver exceptional guest experiences, managing operations, and ensuring quality standards. | Experience in supervisory hospitality roles, excellent communication skills, and ability to train and develop staff. | Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Work in collaboration with restaurant management in crafting an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires an employee staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some Of Your Responsibilities Include • Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production. • Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests. • Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll. • Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open. • Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential. • Monitor the cleanliness of the restaurant internally and externally. • Coordinate kitchen cleanliness with Chef. • Coordinate service area maintenance when necessary. • Supervise all non-supervisory employees. • Assist with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. What You Bring • 1 year of experience in a similar supervisory role is preferred. • Passion for crafting and personalizing guest experiences. • Highly motivated and flexible, with the ability to take initiative. • Food Handler and Alcohol Awareness Certifications (if applicable). • Able to prioritize multiple tasks in a dynamic environment. • Able to learn, retain, and present product, menu, and allergy information to guests. • Knowledge of or ability to learn the restaurant point-of-sale system. • Excellent communication and presentation skills. • Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
Prepare and present quality food in a high-volume restaurant setting, maintaining cleanliness and safety standards. | At least 2 years of restaurant or culinary experience, food handler certification, knife skills, ability to multitask in a fast-paced environment. | WHY WE'RE HERE We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE'RE DIFFERENT Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. WHAT YOU'LL DO You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. SOME OF YOUR RESPONSIBILITIES INCLUDE: * Provide excellent quality and presentation of all food to the guests in a timely manner. * Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. * Item specifications, including preparation, execution, and presentation will be provided to you. * Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. * Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. * Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. * Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. * Report any maintenance or repairs needed to the Executive Chef. * Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. WHAT YOU BRING * 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. * Time management and organizational ability required for high quality food production. * Ability to work with minimal direction or supervision to complete assigned tasks. * Food Handler Certification (if applicable). * Trained in knife skills and basic kitchen equipment usage. * Able to multitask in a dynamic, and fast paced environment. * You're able to establish a positive rapport with many types of personalities. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here [https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf]. Be Yourself. Lead Yourself. Make it Count.
Provide quality food and maintain kitchen standards in a fast-paced environment. | Requires 2+ years of restaurant or culinary experience, food safety certification, and ability to multitask in a high-volume setting. | Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: • Provide excellent quality and presentation of all food to the guests in a timely manner. • Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. • Item specifications, including preparation, execution, and presentation will be provided to you. • Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. • Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. • Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. • Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. • Report any maintenance or repairs needed to the Executive Chef. • Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. What You Bring • 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. • Time management and organizational ability required for high quality food production. • Ability to work with minimal direction or supervision to complete assigned tasks. • Food Handler Certification (if applicable). • Trained in knife skills and basic kitchen equipment usage. • Able to multitask in a dynamic, and fast paced environment. • You're able to establish a positive rapport with many types of personalities. • Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. Compensation: $15-$18 per hour Additional Details : *The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Manage guest check-in and check-out, handle phone and mail services, maintain shift bank, and ensure guest satisfaction during overnight shifts. | High school diploma or GED, previous front desk or customer-facing experience preferred, ability to work flexible overnight shifts, and familiarity with hotel systems. | Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some Of Your Responsibilities Include • Review arrivals noting special requests, blocking rooms as needed. • Check in and out hotel guests in a confident, professional and friendly manner. • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. • Follow established key control policy. • Ensure proper credit policies are followed. • Submit all lost & found articles accompanied by a completed lost & found report. • Familiar with all fire and emergency procedures. • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. • Verify credit limit report. • Monitor room availability throughout shift. • Review daily the selling status of the hotel using yield management system. • Attend department meeting once a month. • Able to communicate via telephone and/or radio with other departments. What You Bring • Previous experience in a Front Desk or customer-facing role is helpful! • High school diploma or general education degree (GED) required. • Knowledgeable of immediate area, services, attractions, and events. • Flexible schedule, able to work overnights, weekends and holidays. • Work well under pressure, taking care of many arrivals and departures within a short period of time. • Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
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