Keyfactor, Inc.

Lead a regional customer support organization, manage operational KPIs and executive escalations, and coordinate with other teams to improve products and infrastructure. | Requires a bachelor’s degree or equivalent, 10+ years of related experience, and at least five years managing large, multi-team support organizations. | About Keyfactor  Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Senior Director, Customer Support Location: United States; Remote Experience: Senior Director Level Job Function: Support Employment Type: Full-Time Industry: Computer & Network Security  About the position The Senior Director, Customer Support is responsible for a specific region (Americas, EMEA, APAC) within the support organization. The individual will work closely with the VP of Support to define an implement strategy that elevates customer success ensuring world-class support. This role requires long-term vision, ensuring organizational performance across-functional influence, and partnering with the global support leadership team and other executives to continually improve the customer support and product experience. Applicants must be legally authorized to work in the United States. Responsibilities * Drive the regional customer support strategy, ensuring alignment with company and global goals including customer lifecycle outcomes * Point of contact for customer escalations * Help define long-term strategies to improve customer satisfaction, retention, and growth * Ensure scalability, consistency, and operational excellence within the region * Drive adoption of best practices and performance frameworks * Own regional problem management strategy, ensuring systemic issues are proactively identified * Leverage support data and trends to ensure team is achieving the defined performance metrics * Drive initiatives that reduce support demand and improve overall customer experience * Provide executive oversight of critical incidents and escalations, ensuring alignment across leadership teams * Ensure effective executive communication during high-impact events * Partner with the VP of Support to establish support strategies that meet or exceed company priorities and growth objectives * Lead and develop senior leaders, building a strong leadership pipeline within Keyfactor * Work with regional counterparts, ensuring consistent execution, knowledge sharing, and operational excellence * Oversee regional performance, including KPIs, financial outcomes, and organizational scaling Skills and Qualifications * Bachelor's degree or equivalent experience * 10+ years of related work experience, expert technical knowledge within their functional area(s), and typically 7+ years management experience. * Extensive experience leading global support organizations and senior leadership teams * Proven track record of defining strategy and driving large-scale operational and organizational improvements * Strong executive leadership, strategic thinking, and organizational design capabilities * Exceptional communication and stakeholder management skills at executive level * Strong analytical skills with the ability to translate data into strategic decisions * Ability to define long-term vision and execute across a global organization * Ability to influence company-wide strategy and drive alignment across functions * Ability to lead through complexity, scale operations, and drive transformational change * Deep understanding of support operations, global scaling, and customer experience strategy * Strong knowledge of product ecosystems, customer environments, and industry trends Travel Requirements * Up to 10% travel time required   Compensation Salary will be commensurate with experience.   Culture, Career Opportunities and Benefits  We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.   Here are just some of the initiatives that make our culture special:    * Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. * Comprehensive benefit coverage globally. * Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. * Competitive time off globally. * Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.  * DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.  * The Keyfactor Alliance Program to support DEIB efforts.  * Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.  * Global Volunteer Day, company non-profit matching, and 3 volunteer days off. * Monthly Talent development and Cross Functional meetings to support professional development.  * Regular All Hands meetings – followed by group gatherings.  Our Core Values  Our core values are extremely important to how we run our business and what we look for in every team member:   Trust is paramount.    We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.    Customers are core.    We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.    Innovation never stops, it only accelerates.    The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.    We deliver with agility.     We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.    United by respect.     Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.    Teams make “it” happen.    Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.    Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.   REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.  Keyfactor Privacy Notice [https://www.keyfactor.com/privacy-policy/]

Design, implement, and maintain software features, uphold code quality and performance, collaborate across teams, mentor junior engineers, and improve development processes. | Requires a bachelor's degree, 4–6 years of software engineering experience, and strength in design patterns, architecture, debugging, and leading complex projects. | About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Senior Software Engineer Location: United States, EST or CST (Remote) Experience: Senior Employment Type: Full-Time Industry: Computer and Network Security About the position Develops and maintains software applications, implementing features and ensuring code quality. Collaborates with team members to design and troubleshoot complex solutions. Applicants must be legally authorized to work in the United States. Job Responsibilities • Design, implement, and maintain software features and functionality. • Conduct code reviews, pull requests and ensure adherence to coding standards. • Work closely with other engineers and cross-functional teams to solve complex problems. • Contribute to the improvement of software development processes and practices. • Identify and resolve technical issues and performance bottlenecks. • Provide guidance and support to junior engineers. • Work closely with the Quality Assurance teams and participate in QA efforts when needed. • Participate in internal and external product support when needed. • Contribute to technical documentation and project reports. • Engage in Agile ceremonies and contribute to iterative development processes. Minimum Qualifications, Education, and Skills • Bachelor’s degree in Computer Science, Engineering, or a related field • 4-6 years of experience in software engineering or a related field. • Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies. • Proficiency in design patterns, strong architectural skills, and advanced debugging abilities. • Ability to lead complex projects, drive strategic initiatives, and influence decision-making. • Ability to take ownership of complex tasks, mentor team members, and drive technical improvements. • Extensive knowledge of industry trends, company strategy, and cross-functional processes. • Deep knowledge of software architecture principles, code optimization, and continuous integration practices. Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make “it” happen. Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice

Lead technical discussions with clients and mentor junior team members to deliver advanced solutions aligned with business objectives. | Bachelor's degree or equivalent experience with extensive background in technical solution development, enterprise security, networking, and cloud environments. | About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Senior Solutions Engineer, Central Location: United States, CST (Remote) Experience: Senior Job Function: Solutions Engineering Employment Type: Full Time Industry: Computer and Network Security About the position Our Solutions Engineers are our technical experts on our sales team, and are focused on demonstrating how our products can meet all of our customer’s needs. The candidate will possess a drive to join a world class leader in innovation and best practices that is leading its category. Our team provides detailed technical guidance and sets up customers for success early on. We’re looking for experienced, enthusiastic, and hands-on engineers who can rapidly learn Keyfactor value proposition and translate it to use cases across many market verticals such as Medical Services, Manufacturing, and Financial Services as well as the Fortune 2000. Working alongside the Integration Engineers, and Sales Directors, you’ll work in our ‘One Team’ culture to design solutions and align our capabilities based on our prospects needs. Applicants must be legally authorized to work in the United States. Responsibilities • Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives. • Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust. • Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field. • Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies. • Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities • Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation. • Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions. • Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers. • Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience. Skills and Qualification • Bachelor's degree or equivalent experience • Extensive experience in leading technical discussions and solution development for key accounts. • Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members. •Strategic thinking to contribute to the development of sales strategies and initiatives. • Mentorship skills to support the growth and development of junior team members. • Adaptability to handle evolving market dynamics and customer needs. • Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap. • Familiarity with enterprise software, identity, and security solutions as well as networking fundamentals like Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP • Security certifications (CISSP etc.) a plus • Experience with cloud-based environments such as Azure, AWS and/or Google Cloud. Travel Expectations: Up to 25% Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make “it” happen. Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice

Lead technical design and execution of complex customer solutions and collaborate on scalable product improvements. | Significant experience in enterprise security, cloud or infrastructure solutions, strong expertise in APIs, distributed systems, and networking, with ability to resolve complex technical challenges independently. | About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Senior Forward Deployed Engineer Location: United States; Hybrid (Cleveland area preferred) Experience: Senior level Job Function: Professional Services Employment Type: Full-Time Industry: Computer & Network Security Travel Requirements: 25% About the position The Senior Forward Deployed Engineer is a highly experienced technical practitioner responsible for designing, deploying, and troubleshooting complex customer solutions. This role partners closely with customers and teams across Professional Services, Sales Engineering, Product, and Engineering to solve challenging technical problems and ensure successful deployments. The Senior FDE brings deep technical expertise to customer engagements, serves as a trusted technical advisor, and helps translate real-world customer requirements and field insights into improvements across our products and delivery practices. This role also contributes to reusable architectures, integration patterns, and technical best practices while providing guidance and mentorship to other technical team members. Job Responsibilities Lead the technical design and execution of complex customer solutions and deployments. Assess technical feasibility, architecture, risks, dependencies, and integration requirements across customer environments. Troubleshoot and resolve complex technical and deployment challenges, partnering with Product and Engineering as needed. Serve as a senior technical resource and escalation point for challenging customer engagements. Develop and contribute to reusable reference architectures, integration patterns, tools, and technical best practices. Identify recurring technical challenges in the field and collaborate with Product, Engineering, and delivery teams to develop scalable solutions. Translate customer requirements and field insights into actionable product feedback and technical recommendations. Provide technical guidance throughout the customer lifecycle, from late-stage presales through implementation and production deployment. Serve as a trusted technical advisor to customers and cross-functional stakeholders. Mentor and provide technical guidance to FDEs and other technical team members. Contribute to improvements in deployment consistency, scalability, and customer time-to-value. Collaborate across Professional Services, Sales Engineering, Product, and Engineering to improve the overall customer experience. Minimum Qualifications, Education, and Skills Significant experience designing and deploying enterprise security, cloud, infrastructure, or SaaS solutions in complex customer environments. Strong expertise in enterprise integrations, APIs, distributed systems, networking, identity, security, and cloud technologies. Proven ability to independently diagnose and resolve complex and ambiguous technical challenges. Experience across solution architecture, presales, implementation, and production deployment. Experience developing or contributing to reusable technical architectures, integration patterns, tools, or best practices. Strong customer-facing communication skills with the ability to communicate complex technical concepts to both technical and non-technical audiences. Demonstrated ability to collaborate with and influence Product, Engineering, and other cross-functional teams without direct authority. Ability to operate with a high degree of autonomy while effectively managing multiple complex customer engagements. Experience mentoring or providing technical guidance to other technical practitioners. #LI-NA1 Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make “it” happen. Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice

Lead technical discussions with clients to provide advanced solutions aligned with business objectives and support strategic sales initiatives. | Bachelor's degree or equivalent with extensive experience in technical solution development, enterprise software, security solutions, and cloud environments. | About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor! Title: Senior Solutions Engineer, East (Federal) Location: United States; Remote, EST Experience: Senior Job Function: Solutions Engineering Employment Type: Full Time Industry: Computer and Network Security About the position Our Solutions Engineers are our technical experts on our sales team and are focused on demonstrating how our products can meet all of our customer’s needs. The candidate will possess a drive to join a world class leader in innovation and best practices that is leading its category. Our team provides detailed technical guidance and sets up customers for success early on. We’re looking for experienced, enthusiastic, and hands-on engineers who can rapidly learn Keyfactor value proposition and translate it to use cases across many market verticals such as Medical Services, Manufacturing, and Financial Services as well as the Fortune 2000. Working alongside the Integration Engineers, and Sales Directors, you’ll work in our ‘One Team’ culture to design solutions and align our capabilities based on our prospect's needs. Applicants must be legally authorized to work in the United States. Responsibilities • Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives. • Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust. • Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field. • Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies. • Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities • Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation. • Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions. • Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers. • Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience. Skills and Qualification • Bachelor's degree or equivalent experience • Extensive experience in leading technical discussions and solution development for key accounts. • Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members. •Strategic thinking to contribute to the development of sales strategies and initiatives. • Mentorship skills to support the growth and development of junior team members. • Adaptability to handle evolving market dynamics and customer needs. • Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap. • Familiarity with enterprise software, identity, and security solutions as well as networking fundamentals like Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP • Security certifications (CISSP etc.) a plus • Experience with cloud-based environments such as Azure, AWS and/or Google Cloud. Travel Expectations: Up to 25% Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make “it” happen. Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice