Kentik

Providing technical support and troubleshooting complex storage, networking, and multi-platform issues. | Experience in technical support, storage, and networking but no backend development or distributed systems experience. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do Kentik's Platform Engineering group is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and is critical to delivering complete network observability to our customers. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. The scale that this group services is tremendous. Platform Engineering consists of 3 teams: (1) Ingest, (2) KDE Storage and Query, & (3) Network Data. Our KDE Storage Team is seeking an experienced backend engineer to scale our storage services. What you'll do As a Senior Staff Engineer in platform engineering on the KDE Storage Team, you will have the opportunity to co-own, design, and scale a high-performance, data-intensive platform storage layer that services the network monitoring data from the most influential companies on the internet. You will work closely with customer service, product, and other engineering teams to develop new network data observability & intelligence features. We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, and a high level of independence and autonomy. Help define and lead the execution of a multi-year technical roadmap for KDE Storage services and achieve industry-leading query speeds. Collaborate with other engineering, support, and sales teams to drive platform-wide storage standards. Solve high-visibility, challenging engineering problems related to data-intensive platform storage. What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! 7+ years of experience in backend development using Go/C/Rust, with a strong understanding of distributed systems, concurrency, and high-throughput data pipelines. Experience with Timeseries Databases, especially the storage layer, is a big plus. Experience with object storage or distributed filesystems. Experience designing tiered storage strategies (Hot/Warm/Cold) and TTL-based data eviction at scale. A passion to grow personally and contribute to our team. Strong collaboration skills, essential for Kentik's remote-friendly culture. Our tech stack Our core data engine and platform are primarily written in Go We use Node.js + Express for application serving, and React as our primary UI framework Tooling: JS and Python for tooling and scripting. Infrastructure & Messaging: Kafka for streaming pipelines, Redis for caching, and Postgres/MySQL for metadata. APIs & Routing: REST/JSON and gRPC endpoints via HAProxy and Envoy. Operations: GitHub for source control, Jenkins for CI/CD, and Jira for project tracking. What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $195,000– $235,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: Experience with the skill sets required for success Demonstrated competencies and potential A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family Paid family & medical leave Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays 401(k) retirement account Home office reimbursement Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Lead and design scalable data ingestion and network data enrichment pipelines, mentor teams, and contribute hands-on to platform development. | Deep experience in scalable data ingestion, network data enrichment, managing large time-series datasets, and leadership in SaaS or startup environments. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do Kentik's Platform Engineering group is responsible for ingesting, storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and plays a critical role in delivering complete network observability to our customers. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. The scale that this group services is tremendous. Platform Engineering consists of 3 teams: (1) Ingest, (2) KDE Storage and Query, & (3) Network Data. What you'll do As a leader in platform engineering of both the Ingest and Network Data Team, you will lead the team in designing, and scaling a high-performance, data ingest and critical enrichments that plays a critical role for some of the most influential companies on the internet. We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, and a high level of independence and autonomy. Engineering Manager for the Ingest and Network Team: Mentor and lead a growing organization responsible for both the high-volume ingestion pipelines and the complex network data enrichment services. Provide thought leadership in designing and scaling distributed systems that ingest trillions of records while performing real-time enrichments on network metadata. Take broad concepts and define requirements, approach, and success metrics. Contribute hands-on on both greenfield and maintenance projects, including bootstrapping large and/or new products. Drive engineering best practices through code reviews, automated testing, and comprehensive documentation to maintain platform reliability. Collaborate with other engineering, support, and sales teams to drive platform-wide storage standards and alignment with customer demands. Participate in our recruiting and hiring process. What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! Prior experience as an engineering manager or technical lead. Deep, hands-on leadership experience in a SaaS and/or startup environment. The ability to balance "the right way" (engineering excellence) with speed to market, ensuring buy-in from both engineers and stakeholders. Subject matter expertise in highly scalable data ingestion, network data enrichment, the management of massive time-series datasets, cloud, and/or observability. Strong organizational skills. A strong desire to learn and master new technologies, architectures, and market requirements as the platform expands. Our tech stack Our core data engine and platform are primarily written in Go We use Node.js + Express for application serving, and React as our primary UI framework Tooling: JS and Python for tooling and scripting. Infrastructure & Messaging: Kafka for streaming pipelines, Redis for caching, and Postgres/MySQL for metadata. APIs & Routing: REST/JSON and gRPC endpoints via HAProxy and Envoy. Operations: GitHub for source control, Jenkins for CI/CD, and Jira for project tracking. What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $230,000 – $275,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: Experience with the skill sets required for success Demonstrated competencies and potential A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family Paid family & medical leave Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays 401(k) retirement account Home office reimbursement Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Lead global customer experience operations, optimize lifecycle strategies, and deliver data-driven insights to improve retention and revenue growth. | 8+ years in Customer Experience or Revenue Operations, expertise in SaaS metrics, and proficiency with Gainsight and Salesforce. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What you'll do Kentik is seeking a Customer Experience Operations Director to drive operational and analytical excellence across our global Customer Experience organization. This role operationalizes Kentik’s post-sale revenue strategy through rigorous forecasting, capacity modeling, and performance analytics—ensuring scalable growth, retention, and expansion. As a key member of the Revenue Operations team, you’ll serve as a strategic partner to CX leadership, leading core operating cadences, proactively delivering executive-ready insights, and driving high-impact initiatives that strengthen retention and Net Revenue Retention (NRR). You will align segmentation, coverage design, and incentive planning to ensure lifecycle cohesion and sustainable growth. This role is ideal for a data-driven operator who thrives at the intersection of strategy and execution. Leveraging Kentik’s modern GTM systems and analytics ecosystem, you will translate complex data into clear actions, streamline processes, and drive accountability across the full customer lifecycle. Lead Global CX Operations: Own and scale the Customer Experience operating model across onboarding, adoption, retention, and expansion, including segmentation, capacity planning, and coverage design. Customer Health & Lifecycle Strategy: Operationalize health scoring, churn risk modeling, and lifecycle metrics to improve retention and NRR. Renewal & Expansion Forecasting: Drive rigorous renewal forecasting, pipeline integrity, and performance accountability with clear KPIs and inspection cadence. Services Operations & Capacity Planning: Partner with Services leadership to establish delivery forecasting, utilization modeling, resource planning, and performance reporting as the organization scales. CX Org Design: Align roles, books of business, and resource allocation to ARR mix, complexity, and growth targets. Own the CX Technology Stack: Lead strategy and administration of Gainsight and Salesforce, ensuring data integrity, integrations, automation, and scalable reporting to drive retention and expansion. Executive Reporting & Planning: Deliver clear, data-driven narratives and performance insights to senior leadership. Lead preparation of executive reports, QBRs, and Board presentations that drive informed decision-making and business alignment. Performance Management & Insights: Deliver proactive reporting, dashboarding, and analysis of performance, including pipeline health, territory effectiveness, capacity utilization, and coverage optimization. Strategic Partnership: Partner with Sales, Marketing, and Finance leadership to develop and operationalize strategies that enable the customer experience organization to scale effectively and achieve performance goals. What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! 8+ years of experience in Customer Experience, Sales, or Revenue Operations, with end-to-end ownership of forecasting, planning, and compensation across global or multi-segment sales organizations. 4+ years in high-growth B2B SaaS, scaling post-sale and GTM teams through data-driven operating models. Deep expertise in SaaS metrics, including ARR, NRR, churn, expansion, renewal forecasting, and capacity/coverage modeling. Hands-on experience with Gainsight (required), Salesforce (required), and modern Rev/CX tech stacks (CPQ, Gong, BI tools). Experience designing Customer Success operating models (segmentation, book-of-business, health frameworks). Proven ability to analyze complex data and deliver actionable insights on territory performance, productivity, and revenue optimization. Strong analytical and financial modeling skills; advanced Excel proficiency. Executive presence with the ability to influence cross-functional GTM leadership. Strategic thinker with strong operational discipline; adept at balancing long-term process transformation with daily execution. What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The on-target earnings compensation range for this position is: $175,000 – $225,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: Experience with the skill sets required for success Demonstrated competencies and potential A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family Paid family & medical leave Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays 401(k) retirement account Home office reimbursement Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Drive new business development and manage complex enterprise sales cycles in the network and SaaS domain. | 10+ years of enterprise SaaS sales experience, strong network in target markets, technical understanding of networking and SaaS, proficiency with sales tools, and ability to travel. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What you'll do We are looking for a motivated technical sales executive focused on the Central US territory with experience acquiring and growing small, medium, and large enterprises. The ideal candidate is a hunter with solid and demonstrated self-prospecting skills and is equipped with an established network of relationships at key accounts, alliances, and regional partners within the territory. Prospect for new business with new customers to rapidly expand given territory Generate a high volume of new opportunities to deliver predictable business Diligently manage pipeline, leading to accurate forecasting Manage all aspects of the sales cycle including coordinating and maintaining strong relationships with product + solutions engineering, product management, customer success, alliances/channel, product/event marketing Achieve QoQ growth in your territory Work collaboratively with channel and marketing teams to execute demand-generation programs and events that will generate new pipeline Maintain up-to-date knowledge of competitors and industry trends What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! 10+ years of experience in the selling to large enterprises and deep current connections within these accounts in the Texas area. Demonstrated prospecting skills for new logos - research ideal target and buying personas, outreach to those roles, leverage network for leads and referrals Proven sales track record selling SaaS and exceeding quota. Experience navigating large, complex transactions that require building business value across multiple groups within an enterprise Large established network of relationships with target companies in defined target markets Technical sales understanding in the area of IP Networking, SaaS, Network Management, Observability, Forensics, Cloud Heavy focus on value-based selling approach Adept with modern revenue tools (SFDC, LinkedIn Navigator, 6Sense, SalesLoft, Gong, ZoomInfo, etc.) Highly organized, can prioritize critical tasks/projects/accounts to exceed goals Ability to communicate effectively with all levels of an organization, from network engineer to CEO Experience with MEDDPICC sales methodology Must be able to travel on short notice What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The base salary range for this position is: $150,000 - $175,000, with an expected overall targeted earnings (OTE) range of: $300,000 - $350,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:: Experience with the skill sets required for success Demonstrated competencies and potential A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family Paid family & medical leave Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays 401(k) retirement account Home office reimbursement Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Manage a portfolio of strategic customers, ensuring value realization, renewal, and growth, while engaging with C-level executives and cross-functional teams. | Over 7-10 years of senior client-facing experience, proven success with enterprise accounts, strong communication skills, and understanding of SaaS and networking technologies. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do At Kentik, our most important asset is our customer base and we are committed to building deep, lasting partnerships that extend far beyond the initial sale. We are seeking a Strategic Customer Success Manager to serve as a trusted advisor to a portfolio of our most critical accounts. In this role, you will be the single point of accountability for the entire customer journey, driving adoption, maximizing value realization, and ensuring a predictable renewal and growth trajectory. You will operate at the intersection of our customers’ business goals and our product capabilities, translating their long-term vision into tangible success outcomes. You will navigate complex organizational structures, engage with C-level executives, and articulate Kentik's value in the context of their strategic initiatives. This is a highly visible, high-impact role requiring a seasoned professional with a "get it done" mindset and a passion for building successful, enduring customer relationships. What you'll do Executive Business Partnership: Establish and nurture relationships with key customer stakeholders, including C-level executives and senior leadership, to align on strategic objectives and ensure Kentik is delivering quantifiable business value. Strategic Account Management: Take ownership of a portfolio of our most strategic customers, defining and executing a proactive success plan that maps Kentik's solutions to their long-term business goals and desired outcomes. Drive Value Realization: Systematically track and report on product adoption, health scores, and key performance indicators (KPIs) to proactively identify risks and opportunities for expansion, leveraging these insights to ensure customer ROI. Cross-Functional Leadership: Act as the internal champion for your customers, collaborating with and leading cross-functional teams (Account Executives, Sales Engineers, Product, and Engineering) to resolve complex challenges and drive the strategic direction of their account. Renewal & Growth Strategy: Develop and own the renewal strategy for your book of business. Identify and cultivate upsell and expansion opportunities, working closely with the sales organization to grow the account footprint. Advocacy & Feedback: Serve as the voice of the customer within Kentik, translating critical feedback and market trends into actionable insights for our product and leadership teams to influence the product roadmap. What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! A minimum of 7-10 years of experience in a senior-level Customer Success, Strategic Account Management, or similar client-facing role within the SaaS industry. Proven track record of managing a portfolio of large enterprise or strategic accounts, consistently meeting or exceeding renewal and expansion targets. Demonstrated ability to engage and build trust with C-level executives and senior business leaders. Deep understanding of SaaS business models, value drivers, and the customer lifecycle. Expertise in leveraging data and analytics to drive customer success and identify key business insights. Exceptional communication and presentation skills, with the ability to articulate complex technical and business concepts to diverse audiences. Experience with revenue recognition in a SaaS framework is highly desired. Experience with networking or related technology is a strong plus. Ability to travel up to 25% to build in-person relationships and support strategic initiatives. What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The base salary range for this position is: $164,000 - $180,000, with an expected overall targeted earnings (OTE) range of: $205,000 - $225,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role.This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: Experience with the skill sets required for success Demonstrated competencies and potential A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family Paid family & medical leave Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays 401(k) retirement account Home office reimbursement Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Improve network data observability services, collaborate across teams, and develop high-performance data pipelines. | Experience in backend development with Go, understanding of distributed systems, network management knowledge, and API/streaming pipeline expertise. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do Kentik's Platform Engineering group is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and is critical to delivering complete network observability to our customers. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. The scale that this group services is tremendous. Platform Engineering consists of 4 teams; (1) Ingest and Storage, (2) Query, (3) Network Data, (4) SRE. As a senior engineer in platform engineering on the Network Data Team, you will have the opportunity to co-own, design, and scale a high-performance, data-intensive platform that processes the network monitoring data from the most influential companies on the internet. We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, and a high level of independence and autonomy. What you'll do Our Network Data Team is seeking an experienced backend engineer to scale our network data observability portions of our platform. You will work closely with customer service, product, and other engineering teams to develop new network data observability features. • Work as an Individual Contributor to improve our network data observability services to meet customer demands. • Collaborate with other engineer teams, support, and sales teams. • Work on high-visibility, challenging engineering problems What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! • 5+ years of experience in backend development using Go, with a strong understanding of distributed systems, concurrency, and high-throughput data pipelines • Experience building scalable REST/gRPC APIs and Kafka-based streaming pipelines is a plus • Experience in network management or network data analytics • Basic understanding of network observability topics like IPFIX/Netflow/sflow, SNMP, IP (v4/v6) allocation, BGP, DNS, etc and the network domain and use cases • A passion to grow personally and contribute to our team • Strong collaboration skills Our tech stack • Our core data engine and platform are primarily written in Go • We use Node.js + Express for application serving, and React as our primary UI framework • We also use some JS and Python for tooling/scripting • In addition to our own database, we use Postgres, Kafka, Mysql, and Redis • Internal and public APIs expose both rest/json and gRPC endpoints • Haproxy, Envoy for API traffic routing and balancing • Github for source control, PRs, issues • Jenkins for automated builds What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $177,000 - $240,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: • Experience with the skill sets required for success • Demonstrated competencies and potential • A geographic market-based approach In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: • 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents • Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family • Paid family & medical leave • Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays • 401(k) retirement account • Home office reimbursement • Stock options Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. • * Recruitment scam alert ** We are aware of recruitment scams targeting job seekers by posing as Kentik employees or on our behalf. These scams often ask for sensitive information or money. Please remember: • Kentik will never ask for payment or fees of any kind as part of our recruitment process. • All official job offers and communications will originate from a verified @Kentik.com email address. • Trust only the application methods and contact details listed on this official careers site. If you suspect fraud, do not make any payments or provide personal or financial information. Block the sender appropriately based on the medium they used to contact you and report this to us at security@kentik.com. Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Support the recruiting process by scheduling interviews, managing candidate communications, and maintaining ATS data. | At least 2 years of recruiting coordination experience, familiarity with Greenhouse ATS, excellent communication, organizational skills, and experience with remote collaboration tools. | Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do We are looking for a contract Talent Acquisition Coordinator to support our Recruiting team. This is an integral role on the team - you are often the first point of contact that someone has with Kentik, and are responsible for creating a positive experience for every candidate. In this role, you will provide consistent support and coordination for recruiters and hiring managers through the full recruiting process. You are someone who can juggle multiple requests simultaneously to ensure that our hiring process runs smoothly and efficiently. You will also help manage our recruiting tool (Greenhouse) and help maintain accurate data within the platform. • NOTE - This is a contract position (3-4 months) to support the team while the current Talent Acquisition Specialist is on leave What you'll do • Schedule all candidate interviews (primarily video interviews) • Act as the primary point of contact for candidates, providing them with all of the interview logistics and ensuring they have a positive experience • Troubleshoot scheduling issues and communicate effectively with candidates and internal team members • Manage the software used by the Recruiting team (Greenhouse, LinkedIn, Zoom) • Post new job requisitions in Greenhouse • Maintain accurate data within Greenhouse - i.e. build out interview plans, communicate with recruiters on scheduling updates, close out candidates and jobs • Partner with recruiters to send out weekly updates to hiring managers and help facilitate recruiting meetings as needed What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! • 2+ years of experience as a recruiting coordinator managing high-volume scheduling, preferably at a remote SaaS company • Must have previous experience working with Greenhouse ATS • Excellent verbal and written communication skills, with a professional and empathetic demeanor • Ability to effectively prioritize and manage a high volume of requests simultaneously • Strong organizational skills and attention to detail • Comfortable navigating schedules across multiple timezones (including international) • Experience working with GSuite, Slack, Zoom, and LinkedIn What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is $35-$40/hour. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: • Experience with the skill sets required for success • Demonstrated competencies and potential • A geographic market-based approach Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote