20 open positions available
Manage a portfolio of customers, ensure their success, and grow revenue through upselling and renewal strategies. | Fluent in Spanish or Portuguese and English, strong technical knowledge of software integrations, experience with enterprise clients, and familiarity with SaaS and cybersecurity. | Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at . About the Job Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. • Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Meet or exceed sales targets within SMB Cohort • Communicate with Spanish and/or Brazilian Portuguese speaking customers, both written and verbal • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Work with clients to negotiate contract renewals, cross-sells, and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features, etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements • 1+ years of experience in Account Management or SaaS Customer Success/Sales roles • Must be fluent, both verbal and written in Spanish or Brazilian Portuguese and English • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at . About the Job Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. • Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Meet or exceed sales targets within SMB Cohort • Communicate with Spanish and/or Brazilian Portuguese speaking customers, both written and verbal • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Work with clients to negotiate contract renewals, cross-sells, and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features, etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements • 1+ years of experience in Account Management or SaaS Customer Success/Sales roles • Must be fluent, both verbal and written in Spanish or Brazilian Portuguese and English • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt
Lead global customer training initiatives, develop content, and manage a distributed training team to enhance product adoption. | Extensive experience in customer education, managing training teams, creating LMS content, and working with multilingual content in a SaaS environment. | Keeper Security is hiring an experienced Training Manager to lead our global customer training initiatives and content strategy. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead our customer education efforts to drive product adoption and user enablement at scale. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Training Manager, you will be responsible for leading the global customer training strategy, managing a distributed team of trainers, and owning content development and delivery across multiple languages. You will work closely with Customer Success, Implementation, and Sales teams to ensure our customers are empowered with the knowledge they need to adopt and succeed with Keeper’s platform. You will own and optimize the customer learning journey through engaging adoption resources, instructor-led trainings, and scalable Learning Management System (LMS) programs tailored to various user personas and geographies. Responsibilities: • Curate, develop, and manage engaging adoption and enablement content for end users, admins, and technical audiences • Own the lifecycle and maintenance of content hosted in Keeper’s LMS, ensuring onboarding modules are always up-to-date and localized • Lead and scale a global training team, driving strategy, execution, performance metrics, and professional development • Coordinate translation and localization of training content in alignment with Keeper’s multilingual product availability • Establish and maintain a scalable process for delivering live and asynchronous training experiences • Collaborate with cross-functional stakeholders to align content with product updates, support trends, and customer needs • Define and monitor success metrics for training engagement and effectiveness • Advocate for continuous improvement in training tools, delivery methods, and learner outcomes • 5+ years of experience in customer education, training, or instructional design within a SaaS or technology company • 2+ years of experience managing a global training team or enablement function • Proven experience creating and maintaining LMS-based training programs (e.g., Docebo, SAP Litmos, or similar) • Strong background in content creation for diverse audiences and learning formats (written, video, interactive) • Experience working with multilingual training delivery and content localization • Excellent project management skills with the ability to handle multiple priorities • Strong communication and leadership skills, with a passion for customer enablement and education • Bachelor’s degree in Education, Instructional Design, Business, or related field (or equivalent experience) Preferred • Instructional design certifications (e.g., CPLP, APTD, or ATD) • Familiarity with cybersecurity or IT/SaaS product environments • Experience in knowledge management platforms and video-based learning • Background in adult learning theory or user adoption strategies • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Manage and grow a portfolio of customer accounts, ensuring customer success, renewal, and expansion, while providing cybersecurity advice and technical support. | Fluent in Spanish or Portuguese and English, 1+ years in SaaS or Customer Success roles, strong technical knowledge in software integrations, experience with enterprise clients, and familiarity with IAM industry preferred. | Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper's cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for people and organizations globally. Keeper's intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About The Job Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. • Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Meet or exceed sales targets within SMB Cohort • Communicate with Spanish and/or Brazilian Portuguese speaking customers, both written and verbal • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Work with clients to negotiate contract renewals, cross-sells, and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features, etc • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security's own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements • 1+ years of experience in Account Management or SaaS Customer Success/Sales roles • Must be fluent, both verbal and written in Spanish or Brazilian Portuguese and English • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt
Manage customer portfolios, ensure retention and expansion, and serve as a cybersecurity advisor. | 1+ years in SaaS Customer Success or Account Management, strong technical knowledge, experience with enterprise clients, and familiarity with software integrations. | Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for developing and executing automated tests, enhancing test suites, and ensuring the quality of our web applications. About Keeper Security Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows Carry a revenue quota to meet or exceed sales targets within assigned accounts Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts Work with clients to negotiate contract renewals, cross-sells and upsells Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals Advise customers on best practices for securing and protecting their business against password related breaches Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers Understand and navigate account procurement practices to negotiate licensing contracts Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert Drive customer advocacy in the form of references, referrals, and case studies Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives Contribute towards the development of a strong team environment by upholding high work standards Jump at opportunities to go the extra mile to ensure our customers are supported and successful! 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles Strong technical knowledge as it pertains to software integrations (SSO, Directory, etc), implementation, onboarding & support Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value Energetic and self-motivated; a team player who is also a proactive and creative problem solver Aptitude for learning software; strong with business applications Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations Working knowledge of Salesforce.com Undergraduate degree preferred (BA/BS) Experience working in IAM industry is a plus Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt
Design and develop automated test frameworks, pipelines, and validation tools for enterprise software. | 5+ years in test automation or software development, proficiency in Python, experience with CI/CD, cloud platforms, and testing SDKs or command-line tools. | Job Description: • Design, build and maintain automated test frameworks for Commander CLI and SDKs in Python, .NET and related integrations • Develop end-to-end, integration and system-level test suites that validate automation workflows and DevOps use cases • Implement test pipelines and automation in CI/CD environments to ensure consistent quality and rapid feedback • Collaborate with engineering and product teams to define testing requirements, acceptance criteria and automation strategies • Validate security, encryption, authentication and cross-platform functionality across Linux, Windows and macOS • Build automation tools that simulate real-world DevOps environments and enterprise integrations • Identify, diagnose and resolve complex issues related to reliability, performance or security • Perform code reviews, improve test documentation and promote automation best practices across the team • (Lead potential) Mentor teammates, influence automation architecture and support roadmap planning Requirements: • 5+ years of experience in test automation or software development with a strong focus on automation • Proficiency in Python and experience automating .NET workloads or interacting with .NET SDKs • Hands-on experience with automation frameworks such as PyTest, NUnit or similar • Strong understanding of CI/CD systems such as GitHub Actions, Jenkins or Azure DevOps • Familiarity with cloud platforms including AWS (GovCloud experience a plus) • Knowledge of secure coding principles, encryption workflows and authentication models • Experience testing command-line tools, SDKs or developer-facing libraries • Strong debugging and problem-solving skills with experience validating distributed or complex systems • Excellent communication and collaboration skills • Due to this role’s involvement working on GovCloud compliance requirements, qualified candidates must be a “U.S. Person” Benefits: • Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
As a Training Manager, you will lead the global customer training strategy and manage a distributed team of trainers. You will also own content development and delivery across multiple languages to ensure customers are empowered with the knowledge they need to succeed with Keeper’s platform. | The role requires 5+ years of experience in customer education or training within a SaaS or technology company, along with 2+ years of experience managing a global training team. A bachelor's degree in a related field is required, and experience with LMS-based training programs is preferred. | Keeper Security is hiring an experienced Training Manager to lead our global customer training initiatives and content strategy. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead our customer education efforts to drive product adoption and user enablement at scale. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Training Manager, you will be responsible for leading the global customer training strategy, managing a distributed team of trainers, and owning content development and delivery across multiple languages. You will work closely with Customer Success, Implementation, and Sales teams to ensure our customers are empowered with the knowledge they need to adopt and succeed with Keeper’s platform. You will own and optimize the customer learning journey through engaging adoption resources, instructor-led trainings, and scalable Learning Management System (LMS) programs tailored to various user personas and geographies. Responsibilities: Curate, develop, and manage engaging adoption and enablement content for end users, admins, and technical audiences Own the lifecycle and maintenance of content hosted in Keeper’s LMS, ensuring onboarding modules are always up-to-date and localized Lead and scale a global training team, driving strategy, execution, performance metrics, and professional development Coordinate translation and localization of training content in alignment with Keeper’s multilingual product availability Establish and maintain a scalable process for delivering live and asynchronous training experiences Collaborate with cross-functional stakeholders to align content with product updates, support trends, and customer needs Define and monitor success metrics for training engagement and effectiveness Advocate for continuous improvement in training tools, delivery methods, and learner outcomes 5+ years of experience in customer education, training, or instructional design within a SaaS or technology company 2+ years of experience managing a global training team or enablement function Proven experience creating and maintaining LMS-based training programs (e.g., Docebo, SAP Litmos, or similar) Strong background in content creation for diverse audiences and learning formats (written, video, interactive) Experience working with multilingual training delivery and content localization Excellent project management skills with the ability to handle multiple priorities Strong communication and leadership skills, with a passion for customer enablement and education Bachelor’s degree in Education, Instructional Design, Business, or related field (or equivalent experience) Preferred Instructional design certifications (e.g., CPLP, APTD, or ATD) Familiarity with cybersecurity or IT/SaaS product environments Experience in knowledge management platforms and video-based learning Background in adult learning theory or user adoption strategies Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
As a Senior Software Engineer, you will develop secure and scalable solutions for Keeper's Android platforms and collaborate with cross-functional teams to deliver high-quality software solutions. You will also maintain clear documentation and troubleshoot software issues as they arise. | Candidates should have 5+ years of experience in developing Android applications and be proficient in Kotlin and Java. A Bachelor's degree in Computer Science, Engineering, or a related field is required. | We are seeking a highly motivated and experienced Senior Software Engineer (Kotlin) to join our Android team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in expanding and architecting Keeper’s Android systems. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Senior Software Engineer, you will be joining an elite team of technical powerhouses within our Keeper Dev team. Play a pivotal role expanding and architecting Keeper’s Android systems and test case management to deliver a high functioning and enjoyable user experience for the end user. You will work closely with cross-functional teams to deliver high-quality software solutions that meet both user and business requirements. Responsibilities Develop secure and scalable solutions for Keeper's Android platforms Write clean and modern code that follows best practices, being proficient in Kotlin and Java code Maintain clear and detailed internal documentation Knowledgeable about algorithms, and app performance (both speed and memory performance) Collaborate with cross-functional teams to deliver high-quality software solutions on-time Review code changes made by team members and provide constructive feedback Troubleshoot and debug software issues as they arise Research and compare similar competitor products Continuously research and learn about new software technologies and methodologies 5+ years of experience in developing Android applications Proficiency in Kotlin and Java programming languages Expertise in Android SDK and Android Studio Experience with RESTful API design and implementation Familiarity with Agile/Scrum methodologies Knowledge of data structures, algorithms, and software design principles Experience with unit testing, UI testing and integration testing Willing to learn how to deliver work iteratively and push goals to the finish line Strong problem solver with focus on code design, quality and architecture, and debugging skills Knowledge of securing coding standards and encryption a plus Strong technical, written and verbal communication, keeping regular communication with designers and project managers as necessary Ability to work collaboratively with a group of team members Bachelor's degree in Computer Science, Engineering, or a related field Due to this role’s involvement in GovCloud, all applicants must be a “US Person” Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Develop secure, scalable React.js solutions for the Admin Console, collaborate with cross-functional teams, maintain documentation, review code, and troubleshoot issues. | 5+ years frontend experience with React.js, strong JavaScript, HTML, CSS skills, knowledge of React Redux, Git proficiency, agile experience, and a relevant bachelor's degree. | We are seeking a highly motivated and experienced Senior Software Engineer (ReactJS) to join our Admin Console team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in expanding and architecting Keeper’s Admin Console! About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Senior Software Engineer, you will be joining an elite team of technical powerhouses within our Keeper Dev team. Play a pivotal role expanding and architecting Keeper’s Admin Console. You will work closely with cross-functional teams to deliver high-quality software solutions that meet both user and business requirements. Responsibilities Develop secure and scalable solutions for Keeper's Admin Console Write clean and modern code that follows best practices, being proficient in React.js Maintain clear and detailed internal documentation Collaborate with cross-functional teams to deliver high-quality software solutions on-time Review code changes made by team members and provide constructive feedback Troubleshoot and debug software issues as they arise Continuously research and learn about new software technologies and methodologies 5+ years of experience in frontend engineering with a focus on web and desktop software development Strong proficiency in core front end syntax such as HTML and CSS Strong proficiency in the JavaScript programming language. Strong proficiency in React.js Library Knowledge of React Redux Library Experience with developing single page web applications Proficient with the Git version control system (VCS) Comfortable with the GitHub platform Familiarity with agile development methodologies Excellent problem-solving and debugging skills Works well within a team environment as well as independently at times Bachelor's degree in Computer Science, Engineering, or a related field Given the role's involvement with GovCloud, all applicants must qualify as a "US Person" Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
As a QA Analyst, you will validate the functionality, security, and performance of Keeper Secrets Manager and related components. You will execute manual and automated tests, report defects, and ensure products meet quality standards. | Candidates should have 2+ years of experience in QA or software testing and familiarity with web applications and cloud platforms. Strong attention to detail and communication skills are essential. | Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Keeper Secrets Manager (KSM) team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the KSM team, you will play a key role in validating the functionality, security, and performance of Keeper Secrets Manager, SDKs, and integration components. You will work closely with software engineers, product managers, and DevOps teams to execute manual and automated tests, report defects, and ensure KSM products meet the highest quality standards. This role is ideal for someone with strong attention to detail, an interest in cloud and DevOps technologies, and a passion for secure software. Responsibilities Execute functional, integration, regression, and UI testing for KSM web applications, SDKs, and integrations Test KSM workflows in cloud environments (AWS, GCP, Azure) and infrastructure-as-code (IaC) scenarios Collaborate with software engineers and product managers to understand requirements and define test cases Report, track, and communicate defects in Jira or other tracking systems, ensuring clear documentation Support automation testing initiatives by designing test scripts and leveraging existing frameworks Validate security controls and compliance measures within KSM workflows Contribute to improving QA processes, test coverage, and product reliability 2+ years of experience in QA, software testing, or a related role Familiarity with web applications, APIs, cloud platforms (AWS preferred), and DevOps workflows Experience with manual testing and basic understanding of automated testing principles Knowledge of bug tracking and test management tools (e.g., Jira) Strong attention to detail, analytical skills, and ability to document findings clearly Excellent communication and collaboration skills Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications Exposure to scripting or automation languages (Python, Bash, Go) Experience testing SDKs, developer tools, or integrations Familiarity with security and compliance standards (SOC 2, FedRAMP, ISO 27001) Experience with containerized environments (Docker, Kubernetes) Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Build and manage test environments, perform manual and automated testing of secure remote access solutions, and collaborate with cross-functional teams to ensure product quality and security. | 7+ years in software QA with manual testing focus, 5+ years managing Azure cloud environments, scripting proficiency, secure protocol knowledge, certificate management, and relevant degree or equivalent experience. | Description We are seeking a highly motivated and experienced Senior QA Engineer to join our Keeper Connection Manager (KCM) team.. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at . About the Role As a Senior QA Engineer on the Keeper Connection Manager (KCM) team, you will help ensure the quality, reliability, and security of the next generation of secure remote access solutions used by enterprises worldwide. You’ll build and manage dynamic test environments, spin up and down servers, conduct manual testing of complex systems, and validate integrations in Azure cloud environments. The role requires strong experience in manual QA engineering, test planning and execution, environment management, and security-focused testing practices. Responsibilities • Build and manage dynamic test environments and server instances to support manual testing • Spin up and down cloud-based servers and environments (primarily in Azure) as needed for test cycles • Perform end-to-end testing of KCM features, focusing on functionality, performance, security, and usability • Develop and maintain automated test suites for regression, integration, and system-level testing • Work with secure protocols and certificate-based authentication (including management of TLS/SSL certificates) • Collaborate with development, DevOps, and product teams to define test strategies and ensure test coverage for new features and releases • Participate in agile development cycles including sprint planning, estimation, and delivery • Report, track, and validate defects; ensure timely resolution and verification Requirements • 7+ years of professional experience in software QA engineering with a focus on manual testing of enterprise and cloud-based applications • 5+ years of experience managing cloud environments, with expertise in Microsoft Azure • Strong experience building and managing test environments, including server provisioning and teardown • Proficiency in scripting languages (e.g. Bash, PowerShell, Python) for managing test environments, configuring servers, and supporting test execution • Familiarity with secure protocols and technologies including SSH, RDP, VNC, and TLS/SSL • Experience managing certificates (including creation, rotation, and validation of TLS/SSL certificates) • Strong understanding of QA methodologies, automation frameworks, and test design best practice • Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline (or equivalent experience) • Due to this role’s involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Benefits • Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Perform manual and functional testing of Keeper Vault applications on web and mobile platforms, report defects, and collaborate with development teams to ensure product quality. | Entry-level QA analyst role requiring basic software testing knowledge, attention to detail, ability to follow test plans, and US Person status. | Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Vault and Desktop team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the Vault team, you will be responsible for ensuring the quality and reliability of Keeper’s Vault application, a core component of our password management and secure storage solutions. This role will focus on functional testing, user interface (UI) testing, and manual testing of both mobile and web applications. You will work closely with the development and product teams to identify bugs, report defects, and ensure our Vault products meet high-quality standards. This entry-level position is ideal for someone eager to learn, with an eye for detail and a passion for helping deliver reliable, secure applications. Responsibilities • Perform manual testing of the Keeper Vault application, including both web and mobile versions, ensuring functionality and security standards are met. • Test new features, bug fixes, and updates to verify correct operation and identify potential issues. • Collaborate with the development team to understand requirements and assist in determining test case scenarios. • Report and track defects in Jira, ensuring thorough documentation and clear communication of issues. • Execute test plans and document testing activities, ensuring complete test coverage. • Perform basic usability testing, ensuring that the application meets user expectations and provides an intuitive user experience. • Support the QA team in identifying improvements to the testing process and overall product quality. • Strong attention to detail and a passion for ensuring product quality. • Basic understanding of software testing methodologies, including functional, regression, and UI testing. • Familiarity with web applications, mobile applications, and different platforms (Windows, macOS, iOS, Android). • Ability to follow test plans and procedures, and document results clearly and accurately. • Experience with bug tracking tools, such as Jira, is a plus, but not required. • Strong communication skills and ability to work well in a collaborative, team-oriented environment. • Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder). • Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses Classification: Non-Exempt Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Design, implement, and execute automated tests for AWS infrastructure, IaC templates, and secure CI/CD pipelines to ensure compliance and security. | 5+ years SDET or DevOps test engineering experience with strong AWS, IaC validation, scripting, containerization, and compliance knowledge. | Keeper Security is hiring a Senior Software Development Test Engineer (SDET) with expertise in infrastructure, AWS, and DevOps testing. This role is not a typical QA position — you will design, implement, and execute automated test frameworks to validate infrastructure-as-code (IaC), secure CI/CD pipelines, and compliance-driven deployments. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us ensure the quality and reliability of KSM integrations with leading DevOps and automation platforms. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a Senior SDET focused on Infrastructure & DevOps, you will design and execute tests for AWS-based environments, IaC templates, and secure CI/CD pipelines. You’ll partner closely with DevOps engineers, security teams, and compliance stakeholders to validate infrastructure automation, container hardening, and audit-readiness. This is a hands-on role where you will bring engineering discipline to testing the foundation of Keeper’s cloud services. Responsibilities Validate AWS infrastructure changes (NAT gateways, VPCs, subnets, IAM, etc.) to ensure correct configuration and functionality Automate DevOps test cases for infrastructure validation using Terraform, Terratest, or similar frameworks Build test automation pipelines that validate IaC changes within CI/CD workflows Ensure Keeper products (e.g., PAM, KSM, Commander) work as expected when underlying infrastructure is modified Design and execute test plans for secure networking, access controls, and infra hardening (STIG, CIS benchmarks) Collaborate with DevOps engineers to debug infra issues and validate fixes Contribute to internal tooling and frameworks for infra and product validation 5+ years of experience as an SDET, QA Engineer, or DevOps-focused Test Engineer Strong expertise in AWS infrastructure and networking concepts, including VPCs, subnets, NAT gateways, security groups, routing, and IAM Proven experience validating Infrastructure-as-Code (IaC) with frameworks such as Terraform, Ansible, or CloudFormation Proficiency in scripting automated tests (Python, Bash, or Go) Familiarity with compliance standards such as ISO 27001, SOC 2, and FedRAMP High, including validation and evidence collection Ability to test across diverse environments, including web apps, mobile apps, and command line utilities, to ensure product functionality on top of infrastructure changes Hands-on experience with containerized environments (Docker, Kubernetes) Ability to troubleshoot and validate logs and metrics in a SIEM platform (e.g., DataDog) Strong ability to produce reproducible defect reports and manage them in Jira Preferred Qualifications Experience validating regulated cloud environments (DoD, FedRAMP, IL5) Exposure to vulnerability scanning, compliance drift detection, or SIEM integrations Familiarity with automated infrastructure test frameworks (e.g., Terratest, pytest for Terraform Understanding of STIGs, CIS benchmarks, or other hardening standards for cloud infra and containers Medical, Dental & Vision (inclusive of domestic partnerships Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Design and implement scalable automation frameworks for testing web applications and APIs. Collaborate with cross-functional teams to ensure the quality and reliability of Keeper’s systems. | 5+ years of experience in test automation with a focus on web applications and APIs is required. Proficiency in programming languages such as JavaScript and Python, along with hands-on experience with modern test automation frameworks is essential. | Keeper Security is hiring a highly motivated and experienced Test Automation Engineer to focus on API and security testing for our enterprise-grade applications. This role is 100% remote, with the option of a hybrid schedule for candidates located in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality, performance, and security of the products we deliver to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job Keeper Security is seeking a highly skilled Test Automation Engineer to join our Business Intelligence (BI) team. In this role, you will be a key contributor to ensuring the quality and reliability of Keeper’s backend and front-end systems. You will design and implement scalable automation frameworks, integrate automated tests into CI/CD pipelines, and collaborate closely with developers, QA engineers, and DevOps to deliver high-quality web applications at speed and scale. This is a high-impact role where your work will directly support Keeper’s mission of providing secure, seamless solutions to millions of users worldwide Responsibilities Design, develop, and maintain robust automation frameworks for functional, regression, and performance testing of web applications and APIs Create and manage end-to-end automated test cases using tools such as Playwright, Cypress, or similar frameworks Integrate automated test suites into CI/CD pipelines (GitHub Actions or equivalent) Partner with cross-functional teams to identify and implement automation opportunities throughout the SDLC Conduct code reviews, enforce automation best practices, and mentor junior automation engineers Analyze test results, report defects, and collaborate with developers to resolve issues efficiently Monitor, maintain, and continuously improve automated test suite health across multiple environments Research, evaluate, and recommend new automation tools, technologies, and frameworks 5+ years of experience in test automation, with a strong focus on web applications and APIs Proficiency in programming/scripting languages such as JavaScript and Python Hands-on experience with modern test automation frameworks (e.g., Playwright, Cypress, Jest, TestNG) Expertise with REST APIs, HTTP, and modern web technologies Strong knowledge of JSON, XML, and authentication protocols (OAuth2, JWT, etc.) Experience with API testing tools such as Postman, RestAssured, or Karate Proficiency with CI/CD tools and workflows Experience working with version control systems (Git) Familiarity with test management and defect tracking tools (e.g., Jira, TestRail) Strong debugging, troubleshooting, and analytical skills Experience with containerized and cloud environments (Docker, Kubernetes, AWS, Azure, or GCP) Excellent communication and collaboration skills, with the ability to work across technical and non-technical teams Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Design and maintain IL5-compliant infrastructure in AWS GovCloud and/or Azure Government while automating infrastructure provisioning. Collaborate with security and compliance teams to ensure systems are highly available and audit-ready. | Candidates must have 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles with hands-on experience in IL5 or FedRAMP High environments. Strong familiarity with AWS GovCloud or Azure Government and proficiency in scripting and automation is required. | Keeper Security is hiring a Senior DevOps Engineer with direct experience building and managing infrastructure in IL5-compliant environments. This role is critical to our efforts to deliver secure and scalable cloud systems aligned with DoD and FedRAMP High standards. You’ll play a hands-on role in automating, deploying, and securing infrastructure that powers one of the world’s most trusted cybersecurity platforms. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and bring your IL5 DevOps expertise to mission-critical work. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job We’re seeking a seasoned DevOps engineer who thrives in high-security, compliance-driven environments. You’ll be responsible for designing and maintaining cloud infrastructure, CI/CD pipelines, and automation in IL5-compliant deployments. This includes collaborating closely with security engineering, platform engineering, and compliance teams to deliver highly available and audit-ready systems. This is a deeply technical role requiring experience with hardened environments, automation under strict compliance controls, and secure cloud architecture. Responsibilities Design, implement, and manage IL5-compliant infrastructure in AWS GovCloud and/or Azure Government Automate infrastructure provisioning using Terraform and Infrastructure-as-Code best practices Build and maintain secure CI/CD pipelines in compliance with FedRAMP High / IL5 requirements Collaborate with security and compliance teams to ensure proper controls, monitoring, and reporting Configure logging, alerting, and telemetry in restricted environments Harden operating systems and container runtimes to meet DISA STIGs and other security benchmarks Support secure secrets management, access controls (RBAC, ABAC), and audit logging Participate in architecture discussions to ensure infrastructure is scalable, resilient, and compliant Assist with documentation and evidence collection for audits and ATO (Authority to Operate) processes 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles Hands-on experience with IL5 or FedRAMP High environments (required) Deep familiarity with AWS GovCloud or Azure Government Strong IaC experience using Terraform, Terragrunt, or similar tooling Proficiency in scripting (e.g., Python, Bash) and automating system tasks Experience building secure CI/CD workflows (GitHub Actions, Jenkins, GitLab CI) Knowledge of STIG hardening, CIS benchmarks, and compliance automation Understanding of zero-trust principles and secure enclave architectures Ability to work collaboratively with security and compliance stakeholders Preferred Qualifications Prior experience contributing to an ATO process for a FedRAMP or DoD deployment Familiarity with Kubernetes in a high-compliance environment Experience with secrets management (Vault, AWS KMS, etc.) Exposure to vulnerability scanning, compliance drift detection, or SIEM integration Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Lead and manage the global network infrastructure and NOC, ensuring high availability, security, compliance, and operational excellence. | 10+ years in network or technical operations with 5+ years leadership, expertise in enterprise-scale networks, AWS cloud, network security, and relevant certifications. | Keeper Security is hiring an experienced and highly motivated Senior Director of Technical Operations to lead our Security Operations Center (SOC) and Network Operations Center (NOC). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead the teams responsible for safeguarding and optimizing the systems that power our mission. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job The Director of Network Operations will lead the design, implementation, and management of Keeper Security’s global network infrastructure. This role is responsible for ensuring high availability, optimal performance, and airtight security across all network systems and services. The ideal candidate is both a strategic leader and a hands-on technical expert, capable of driving operational excellence while anticipating future growth and security needs. This role reports directly to the Senior Director of Technical Operations. Responsibilities Develop and execute a long-term vision for Keeper Security’s network infrastructure to support business growth, scalability, and resilience Establish KPIs, performance metrics, and SLAs for network operations, ensuring consistent compliance Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize performance across multiple locations and cloud environments Manage incident response, root cause analysis, and preventive measures for all network-related issues Ensure that network operations align with regulatory and compliance frameworks, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP Partner with internal and external auditors during security audits and assessments to maintain compliance Collaborate with the Director of Security Operations to maximize SOC/NOC efficiency through a shared model approach Proactively leverage GenAI solutions to enhance NOC capabilities and use AI as a force multiplier for network operations Drive continuous improvement initiatives, including automation, orchestration, and AI-driven monitoring Evaluate emerging technologies and vendors for potential adoption within Keeper’s enterprise network Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred) 10+ years of experience in network or technical operations, with at least 5 years in a leadership role Proven success managing enterprise-scale, mission-critical networks Deep knowledge of network operations principles and practices Expertise in AWS cloud networking and hybrid architectures Strong understanding of network security best practices and compliance requirements Exceptional problem-solving skills and ability to make critical decisions under pressure Excellent communication and collaboration skills with cross-functional stakeholders (Cyber Policy, Privacy, Compliance, IT, DevOps, Engineering) Due to involvement in GovCloud, applicants must be a U.S. Person Preferred Qualifications Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent Experience working in the cybersecurity industry and/or government environments Ability to balance strategic vision with hands-on execution Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
As an Escalations Engineer, you will resolve complex customer cases and serve as a bridge between customers and internal teams. You will troubleshoot advanced issues across Keeper’s platform and contribute to improving product quality. | The role requires 5+ years of experience in technical escalations or advanced support roles, with strong expertise in Kubernetes and IAM/PAM. Candidates should possess excellent problem-solving skills and the ability to communicate effectively with enterprise customers. | Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep technical expertise, strong troubleshooting skills, and the ability to communicate effectively with customers and internal teams. As the final escalation point for complex and high-impact issues, you will resolve technical challenges, guide customers on best practices, and help ensure seamless deployments of Keeper’s Privileged Access Management (PAM) solutions. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer, you will own resolution of the most complex customer cases, serving as a bridge between customers, B2B/consumer support, and Keeper’s engineering teams. You will troubleshoot advanced issues across Keeper’s platform, including Kubernetes, containerization, SSO/SCIM provisioning, and cloud integrations. Beyond solving escalations, you will contribute to improving product quality, advocate for customer needs, and help shape scalable escalation processes. Your goal is to not only resolve escalated cases efficiently but also empower customers to realize the full value of Keeper’s solutions. Responsibilities Provide expert-level support for Keeper’s Enterprise and MSP customers, managing escalations from Tier 1 and Tier 2 teams Troubleshoot complex issues across Keeper’s platform, including Kubernetes deployments, containerization, SSO/SCIM provisioning, Active Directory, and PAM integrations Act as the final escalation point for high-impact, time-sensitive cases, ensuring resolution within SLA commitments Engage directly with customers via email, video calls, and screen-sharing, providing personalized technical assistance Collaborate with Engineering, QA, and Product teams to resolve defects and advocate for customer-driven feature improvements Design and implement temporary workarounds when permanent fixes are pending, ensuring continuity of customer operations Contribute to technical documentation, tooling, and knowledge base resources to improve support efficiency Partner with the Escalations Engineering Team Lead to develop escalation processes, optimize troubleshooting workflows, and define support strategies 5+ years of experience in technical escalations, systems engineering, or advanced support roles Strong expertise in Kubernetes and containerization (Docker, cloud containers) Deep knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) Proficiency with Active Directory, SSO (SAML 2.0), and SCIM provisioning Experience with cloud platforms (AWS, Azure, GCP) Excellent problem-solving and analytical skills, with the ability to quickly dissect and resolve complex issues Strong interpersonal and communication skills, with the ability to consult directly with enterprise customers Preferred Qualifications Experience with identity providers such as Okta and Entra ID, including Conditional Access Policies Background in security, IAM, or other enterprise SaaS solutions Prior experience working in high-security or compliance-driven environments (FedRAMP, IL5, SOC 2) Familiarity with Keeper’s platform and tools Ability to adapt quickly in a dynamic environment and mentor others in escalation processes Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Design, build, and maintain secure SDKs and CLI tools for DevOps automation, collaborate cross-functionally, mentor teammates, and contribute to open-source projects. | 5+ years in Python and .NET development, cloud platform knowledge (AWS preferred), security and encryption expertise, DevOps workflow familiarity, open-source contributions, and U.S. Person status. | Keeper Security is hiring a Senior Software Engineer to join our Keeper Commander SDK team, responsible for developing and enhancing our Python and .NET SDKs as well as advancing Commander’s role as a developer and DevOps automation tool. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for developing and executing automated tests, enhancing test suites, and ensuring the quality of our web applications. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job As a Senior Software Engineer on the Commander SDK team, you will design, build, and maintain SDKs and CLI functionality that developers and DevOps teams use to automate Keeper workflows. You will work closely with product managers, QA analysts, and security engineers to ensure Commander remains secure, reliable, and easy to use. In a lead capacity, you’ll help define roadmap priorities, mentor teammates, and engage with the open-source community of Commander contributors. Responsibilities: Design, develop, and maintain secure, scalable solutions for Keeper Commander SDKs (Python, .NET) and CLI features Enable seamless integrations with enterprise systems, DevOps workflows, and CI/CD pipelines Collaborate with product managers, designers, and engineers to deliver high-quality SDK offerings Write clean, maintainable, and well-documented code; conduct peer reviews and enforce best practices Resolve complex technical issues and ensure performance, security, and reliability of Commander features Contribute to open-source Commander repositories by reviewing pull requests, engaging with contributors, and maintaining documentation (Lead potential) Provide mentorship, influence technical direction, and support roadmap planning for the Commander SDK Keep current with emerging technologies to improve SDK capabilities and developer experience 5+ years of professional software development experience in Python and .NET (Go and PowerShell a plus) Strong experience designing and developing SDKs, APIs, or developer-facing libraries Proven knowledge of cloud platforms (AWS preferred; GovCloud a plus), including AWS KMS, Azure DevOps, or GCP Secret Manager Solid understanding of security principles, encryption standards, and secure coding practices Familiarity with DevOps workflows (CI/CD, Terraform, Ansible, Jenkins, GitHub Actions) Experience contributing to or maintaining open-source projects Strong problem-solving and analytical skills, with ability to troubleshoot complex systems Excellent communication and collaboration skills across technical and non-technical teams Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience Due to GovCloud involvement, applicants must be a U.S. Person Preferred Qualifications Experience leading small engineering teams or mentoring other developers Familiarity with secrets management, privileged access management, or related cybersecurity technologies Experience with cross-platform development (Linux, Windows, macOS) Contributions to open-source SDKs, CLI tools, or DevOps automation projects Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
The Information Technology Support Specialist will provide level-1 IT help desk support to Keeper employees globally and assist with desktop-related projects while maintaining day-to-day support functions. This role involves troubleshooting and maintaining Keeper’s computer systems, hardware, and software. | Candidates should have 3+ years of experience in providing end-user IT help desk support and be proficient with Microsoft Windows and OSX operating systems. Familiarity with cloud-based IaaS/SaaS infrastructure and services is desired, along with outstanding communication skills. | Keeper is hiring a talented Information Technology Support Specialist to join our IT team. This role offers a hybrid work schedule, working on-site a minimum of 3 days per week at our El Dorado Hills, California office. Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for providing the best in class support to Keeper’s internal teams. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Job The Information Technology Support Specialist will report to the Director of IT and work collaboratively with others in our IT department. You will play a crucial role in maintaining and troubleshooting Keeper’s computer systems, hardware and software. This will be accomplished effectively through technical resolution, guidance and support. Responsibilities Provide level-1 IT help desk support to Keeper employees distributed globally Provide on-premise support to employees and infrastructure physically located in Keeper’s El Dorado Hills, California office Assist with desktop related projects while simultaneously maintaining day to day support functions Work independently and as part of a team to deliver IT services to employees and enable fulfillment of business objectives and service level agreements Setup and maintain Windows and OSX workstations and laptops, mobile devices and IT assets while ensuring the systems meet Keeper’s strict security requirements Responsible for employee onboarding and offboarding tasks, including management and provision access to IT assets Maintains IT asset management tracking and conducts regular asset inventory audits Work with third-parties and IT vendors to implement, maintain and resolve issues to ensure delivery of IT services to employees Maintain physical security services, such as door access and camera systems in facilities Respond to and resolve IT service requests from employees and contractors Support of staff in many time zones may require work outside of normal business hours 3+ years experience in providing end-user IT help desk support Proficient with Microsoft Windows and OSX operating systems; familiarity with Linux is desired Familiarity with with cloud-based IaaS/SaaS infrastructure and services such as Microsoft Azure, Google Workspace and Amazon AWS Ability to build cross-functional relationships, influence and collaborate at all organizational levels Outstanding verbal and written communications skills for a global audience Must be able to lift up to 30 pounds as part of the regular job duties Ability to work onsite up to 5 days per week in support of various projects Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt
As a QA Analyst, you will test and validate features across various platforms to ensure secure messaging experiences. You will collaborate with developers and product managers to design test cases and track issues. | Candidates should have 3+ years of QA experience, particularly with mobile applications, and familiarity with testing tools. A Bachelor's degree in Computer Science or equivalent experience is required. | Keeper Security is hiring a highly motivated and experienced QA Analyst to join our KeeperChat team and ensure the quality, reliability, and security of our secure messaging applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in testing and validating KeeperChat’s cross-platform applications. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the KeeperChat team, you will test and validate features across Windows, macOS, iOS, and Android applications to ensure secure, high-performance messaging experiences. You’ll collaborate closely with developers, product managers, and other QA professionals to design test cases, track issues, and drive improvements across KeeperChat’s multi-platform environment. Your work will directly support the delivery of a reliable, secure, and seamless communication platform trusted worldwide. Responsibilities Design, document, and execute test cases for iOS and Android KeeperChat apps, ensuring functionality, performance, and security Perform functional, regression, exploratory, and usability testing on mobile devices with a focus on messaging workflows Validate push notifications, background activity, synchronization, and real-time messaging reliability across devices and platforms Test backend APIs supporting secure communications and encryption Collaborate with developers to reproduce, diagnose, and resolve issues quickly Manage and track test tickets in Jira, documenting QA activities in Confluence and TestRail Contribute to mobile automation test suites (Appium, Espresso, XCUITest, etc.) to improve coverage Support testing on desktop clients (Windows, macOS, Linux) as needed — flexibility and multitasking are critical Provide QA input in Agile ceremonies, ensuring mobile quality is prioritized throughout the release cycle 3+ years of professional QA or software testing experience, with a strong emphasis on iOS and Android mobile applications Prior experience testing mobile chat/messaging, VoIP, or real-time communication apps is strongly preferred Hands-on experience with mobile testing tools (e.g., Appium, Espresso, XCUITest, Firebase Test Lab) Familiarity with push notifications, background services, mobile networking, and performance testing Strong debugging and troubleshooting skills on iOS and Android devices Excellent multitasking ability, flexibility, and comfort working in a fast-paced, dynamic environment Experience with QA methodologies, test case design, and defect management (Jira, TestRail, Confluence) Bachelor’s degree in Computer Science, Engineering, or equivalent work experience Due to the role's involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications Experience with secure communications, encryption, or compliance-sensitive apps Familiarity with cross-platform frameworks (e.g., .NET MAUI, React Native) Exposure to desktop app QA (Windows, macOS, Linux) with willingness to expand coverage beyond mobile Background in Agile/Scrum environments and CI/CD pipelines Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
Design, build, and maintain secure and scalable browser extension features using JavaScript, React, Redux, and Jest, collaborating with cross-functional teams and ensuring high code quality. | 5+ years JavaScript, 3+ years React, Redux, Jest, TypeScript, experience with browser extensions, modern web tools, testing frameworks, and strong problem-solving and communication skills. | Keeper Security is hiring talented JavaScript / ReactJS developers to join the Browser Extension team. This is a 100% remote position! Join a dynamic and innovative team dedicated to changing the landscape of cybersecurity. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for developing and executing automated tests, enhancing test suites, and ensuring the quality of our web applications. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job We are looking for a talented Senior Software Engineer to join the Browser Extension team. As part of the team, you will be responsible for developing and enhancing the browser extension features that empower millions of users to secure their digital lives. You’ll be working with cutting-edge technologies like JavaScript, React, Redux, Jest, and more, ensuring that our browser extensions are reliable, secure, and easy to use. Responsibilities Design, build, and maintain high-quality, scalable, and secure features for the Keeper Browser Extension using JavaScript, React, Redux, and Jest. Work closely with product managers, UX/UI designers, and other engineers to define requirements and deliver the best possible user experience. Ensure the highest standards for coding practices, including test-driven development (TDD), writing unit tests with Jest, and participating in code reviews. Continuously analyze, improve, and optimize the performance, reliability, and security of the browser extension to meet the growing needs of users. Review, maintain, and improve the current codebase, fixing bugs, implementing new features, and refactoring code as necessary to keep it scalable and maintainable. Actively engage in code reviews to ensure quality, share knowledge with team members, and uphold coding standards. Keep up to date with the latest trends, best practices, and tools in web development, browser extensions, and cybersecurity. Help identify areas for process improvement, code refactoring, and potential technical debt resolution. 5+ years of experience in JavaScript development, including proficiency in core JavaScript concepts. 3+ years of experience with React, Redux, Jest, and TypeScript. Strong experience with browser extension development and the unique challenges it presents (e.g., compatibility across different browsers, browser APIs). Experience with modern web development tools and workflows, including build tools like Webpack, version control using Git, and CI/CD pipelines. Solid understanding of frontend architectures, including component-based development, state management, and UI/UX principles. Experience with testing frameworks such as Jest and writing comprehensive unit and integration tests. Ability to maintain and improve a large codebase, ensuring it remains stable, scalable, and maintainable. Strong problem-solving skills and ability to debug complex issues. Excellent communication skills, with the ability to collaborate effectively with remote teams. Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience. Experience working with security technologies and understanding of cybersecurity principles, particularly with regard to browser security and data protection. Experience with performance optimization for browser extensions, focusing on load times, memory management, and responsiveness. Familiarity with web standards (HTML, CSS, JavaScript) and accessibility best practices. Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt
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