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Keeper Security

10 open positions available

1 location
1 employment type
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Full-time

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KS

Senior Software Systems Engineer, Federal Platforms

Keeper SecurityAnywhereFull-time
View Job
Compensation$120K - 150K a year

Support and adapt software platforms for federal and air-gapped environments, analyze system behavior, and collaborate with engineering teams to ensure compliance and operational integrity. | Over 6 years of experience in software or systems engineering, with skills in backend system analysis, debugging, and working in regulated environments, especially with security and compliance focus. | Description Keeper Security is hiring a Senior Software Systems Engineer to support the design, adaptation, and operation of Keeper’s platform within federal and air-gapped environments. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role enabling Keeper’s platform to operate in isolated, mission-critical federal environments. About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com. About the Role As a Senior Software Systems Engineer, Federal Platforms, you will operate at the intersection of software engineering, systems behavior, and federal deployment constraints. This is not a pure DevOps role and not a feature-heavy backend role. Instead, you will focus on understanding how Keeper’s existing Java-based services behave in restricted, air-gapped environments and work with engineering teams to adapt, debug, and harden the platform accordingly. You will read and reason about application code, analyze system-level behavior, and help bridge gaps between product engineering and the realities of federal deployment environments. Responsibilities Analyze and understand existing Java-based backend services to support federal deployments Adapt Keeper software to operate correctly in air-gapped or isolated environments Debug application behavior across constrained systems, including limited networking and restricted dependencies Collaborate with backend, security, and DevOps teams to resolve environment-specific issues Validate platform behavior under federal constraints related to security, availability, and compliance Assist with configuration, packaging, and deployment adaptations required for .GOV environments Support investigation and resolution of complex issues related to system behavior, dependencies, or configuration drift Contribute documentation and runbooks that enable repeatable, reliable federal deployments Act as a senior technical resource for questions related to software behavior, deployment constraints, and system interactions in regulated environments Assist with documentation, evidence collection, and remediation activities supporting ATO (Authority to Operate) processes Requirements 6+ years of professional experience in software engineering or systems-focused engineering roles Experience running Kubernetes in high-compliance environments Strong ability to read, understand, and reason about Java backend code, even if not writing large new features Solid understanding of backend application architecture, services, and APIs Experience debugging software behavior across Linux-based systems Familiarity with how software behaves under constrained or restricted environments Strong problem-solving and analytical skills Ability to collaborate across engineering, security, and operations teams Comfort working in regulated or compliance-driven environments Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience Due to the role’s involvement in restricted government environments, candidates must be a U.S. Citizen Preferred Qualifications Experience supporting federal, GovCloud, or air-gapped deployments Familiarity with FedRAMP, DoD, or other regulated environments from an engineering perspective Experience working on platform adaptation, deployment hardening, or environment-specific software behavior Understanding of security-focused software systems such as PAM, identity, or access control platforms Ability to read and reason about infrastructure or deployment tooling without owning full DevOps pipelines Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Cybersecurity
Vulnerability Management
Support Engineering
Direct Apply
Posted 5 days ago
KS

Systems Support Engineer (Night Shift)

Keeper SecurityAnywhereFull-time
View Job
Compensation$70K - 120K a year

Provide technical support and resolution analysis for clients, assisting with installation, deployment, and troubleshooting of cybersecurity software. | 5+ years in IT management/system administration, experience with Mac, Windows, Linux, SSO, Active Directory, firewalls, DNS, LDAP, PowerShell, Python, and cloud/hybrid environments. | Description Keeper is hiring a driven Systems Support Engineer (Night Shift) to join our B2B support team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing complex technical support and resolution analysis. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role Join an elite team of highly skilled Systems Support Engineers and Sales Engineers, to play a key role in the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues. The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience. Shift: Monday-Friday, 6:00pm-2:00am CT Responsibilities Provide exceptional customer service while responding to phone, e-mail and online requests for technical support Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle Assist customers in the installation and deployment of Keeper’s software products Track and monitor all support cases to ensure timely resolution and follow-up Clearly identify, document, and find solutions for customer issues and product problems Escalate critical customer situations to the appropriate level of management and engineering expertise Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base Requirements 5+ years of experience in IT Management and System Administration Hands on experience with Mac OS X, Windows & Linux administration and troubleshooting Experience working with Single Sign On (SSO) environments Experience setting up and configuring Active Directory Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP Excellent command of Linux Shell and PowerShell In depth knowledge of prem/cloud/hybrid environments Working knowledge of Python Preferred Requirements Bachelor's Degree or equivalent experience Experience working with and troubleshooting identity access management solutions, including PAM (privileged access management) Ability to adapt, overcome objections, and learn complex solutions Excellent time management and communication skills Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Windows
macOS
Security
Direct Apply
Posted 8 days ago
KS

Systems Support Engineer

Keeper SecurityAnywhereFull-time
View Job
Compensation$120K - 150K a year

Provide technical support, deployment, and troubleshooting for Keeper’s cybersecurity software, ensuring customer satisfaction and product quality. | Over 5 years of IT management/system administration experience, with strong skills in OS troubleshooting, SSO, AD, scripting, and cloud/hybrid environments. | Description Keeper is hiring a driven Systems Support Engineer to join our B2B support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing complex technical support and resolution analysis. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role Join an elite team of highly skilled Systems Support Engineers and Sales Engineers, to play a key role in the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues. The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience. Responsibilities Provide exceptional customer service while responding to phone, e-mail and online requests for technical support Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle Assist customers in the installation and deployment of Keeper’s software products Track and monitor all support cases to ensure timely resolution and follow-up Clearly identify, document, and find solutions for customer issues and product problems Escalate critical customer situations to the appropriate level of management and engineering expertise Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base Requirements 5+ years of experience in IT Management and System Administration Hands on experience with Mac OS X, Windows & Linux administration and troubleshooting Experience working with Single Sign On (SSO) environments Experience setting up and configuring Active Directory Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP Excellent command of Linux Shell and PowerShell In depth knowledge of prem/cloud/hybrid environments Working knowledge of Python Preferred Requirements Bachelor's Degree or equivalent experience Experience working with and troubleshooting identity access management solutions, including PAM (privileged access management) Ability to adapt, overcome objections, and learn complex solutions Excellent time management and communication skills Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Windows, macOS, Linux administration
Active Directory, SSO, LDAP, DNS
PowerShell, Shell scripting, Python
Direct Apply
Posted 8 days ago
Keeper Security

Account Manager, SLED

Keeper SecurityAnywhereFull-time
View Job
Compensation$70K - 120K a year

Manage and grow relationships with public sector clients, negotiate contracts, and ensure customer success in cybersecurity solutions. | 3+ years in SaaS sales or account management, 2+ years in SLED or government sales, strong technical knowledge of software integrations, and experience with enterprise organizations. | Description Keeper is hiring a driven SLED (state, local, and higher education) focused Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access, endpoint privilege management and remote browser isolation. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today's cyber threats at KeeperSecurity.com. About the Role Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a SLED focused Account Manager, you will work with an established client base within the public sector, concentrating on state, local, and higher education and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities • Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Carry a revenue quota to meet or exceed sales targets within assigned accounts • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Work with clients to negotiate contract renewals, cross-sells and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security's own Account Management programs and processes; insist on excellence in our own AM initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful! Requirements • 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion) • 2+ years of SLED or government sales experience within software or tech sales • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter • Employment history, qualifications, work eligibility • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications • Scheduling information Information From Others: • Recruiter/referral information who submit your profile • References (with your consent, before final offer) • Public professional profiles • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data • Assess your application and suitability • Manage interviews and recruitment workflow • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) • Comply with employment law obligations 3. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process) • Contracting steps (for progressed candidates) • Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration • Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers • Background verification vendors (post offer) • Recruitment agencies (where applicable) • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention) • You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements • Object to or restrict processing • Withdraw consent (where applicable) • Request data portability • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Account Management
Customer Success
SaaS Sales
Verified Source
Posted 13 days ago
KS

B2B Customer Support Representative

Keeper SecurityAnywhereFull-time
View Job
Compensation$40K - 70K a year

Provide technical support and excellent customer service to B2B clients, troubleshoot issues, and collaborate with teams to improve customer experience. | At least 1 year of technical support experience, proficiency with Google Docs and MS Office, strong communication skills, and the ability to work independently in a fast-paced environment. | Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Job As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance. Responsibilities Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies Know when to escalate more in-depth issues to the Tier 2 team Provide excellent B2B customer service and top notch support Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them Requirements 1+ years of experience in a technical support role Experience with Google Docs and MS-office tools Excellent communication and presentation skills, both written and verbal Ability to work independently and as part of a team in a fast-paced, high-growth environment Proven history of maintaining a high level of professionalism with customers Preferred Bachelor's degree Salesforce experience ServiceNow experience Technical proficiency with smartphones, tablets and computers Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Customer Support
Team Leadership
Process Improvement
Direct Apply
Posted 13 days ago
KS

Data Engineer, Analytics & Machine Learning Enablement

Keeper SecurityAnywhereFull-time
View Job
Compensation$80K - 110K a year

Designing and maintaining data pipelines and models to support reporting and ML workflows. | Experience in data engineering, SQL, Python, cloud data warehouses, and understanding of ELT practices. | Description Keeper Security is hiring a Data Engineer to join our growing Data Engineering organization, with a focus on building analytics platforms and enabling machine-learning-driven insights across the business. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help design and build data pipelines and models that power analytics, operational reporting, and downstream machine learning use cases. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a Data Engineer, you will design and maintain analytics data pipelines and data models that support reporting, dashboards, and ML-adjacent workflows. You will work closely with data analysts, ML engineers, and business stakeholders to ensure data is reliable, well-modeled, and accessible. This role is ideal for a mid-level data engineer who is strong in analytics engineering and interested in supporting machine learning use cases without owning model development. Responsibilities Build and maintain ELT pipelines that ingest and transform data from operational systems Develop analytics-ready data models to support reporting, KPIs, and downstream ML use cases Collaborate with analysts and ML engineers to ensure data structures meet modeling and feature needs Implement data quality checks, validation, and testing to ensure accuracy and reliability Optimize data pipeline performance, scalability, and cost efficiency Support data preparation and feature engineering workflows for machine learning initiatives Document data models, transformations, and lineage to support reuse and data literacy Partner with security and platform teams to ensure data governance and privacy requirements are met Requirements 3–5 years of experience in data engineering or backend data systems (SaaS experience preferred) Strong proficiency in SQL and experience designing analytics data models Working knowledge of Python for data processing or pipeline orchestration Experience working with cloud data warehouses such as Amazon Redshift (Snowflake or BigQuery acceptable) Familiarity with AWS data services such as S3, Glue, Lambda, or Step Functions Understanding of ELT best practices, data modeling, and schema design Exposure to supporting machine learning workflows through data preparation or feature engineering Knowledge of data security and privacy principles, including handling regulated data (PII, PHI) Strong software engineering fundamentals, including version control, testing, and CI/CD practices Bachelor’s degree in Computer Science, Engineering, Statistics, or a related field Due to FedRAMP requirements, candidates must be a U.S. Person Preferred Qualifications: Experience with DBT or analytics engineering frameworks Familiarity with feature stores or ML pipelines Experience supporting analytics or ML use cases for multiple business teams Interest in applied machine learning and data-driven products Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Data Analysis
Workflow Mapping
Process Optimization
Direct Apply
Posted 14 days ago
KS

Senior Analytics Engineer (Data Modeling & BI)

Keeper SecurityAnywhereFull-time
View Job
Compensation$120K - 200K a year

Design and implement scalable analytics pipelines and data models to support business intelligence and reporting. | Requires 5+ years in data engineering, expertise in SQL, dimensional data modeling, AWS data services, and data governance. | Description Keeper Security is hiring a Senior Data Engineer to join our growing Data Engineering team, with a focus on analytics data modeling and business intelligence platforms. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help design and build analytics data pipelines and models that power decision-making across the business. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role As a Senior Data Engineer, you will design and implement scalable analytics pipelines and dimensional data models that support reporting, dashboards, and KPI-driven insights across the organization. You will collaborate closely with analysts, stakeholders, and other data engineers to translate business requirements into performant, well-governed analytics infrastructure. This role requires deep expertise in SQL, analytical data modeling, and BI-oriented data architecture, along with strong communication skills and a product mindset for data. Responsibilities Develop and maintain data replication and ELT pipelines feeding the analytics platform Design and implement dimensional data models using star and snowflake schemas Build and maintain data transformations that convert operational data into analytics-ready datasets Implement data quality checks, testing, and validation to ensure accuracy of KPIs and metrics Create and maintain documentation for data models, business logic, and data lineage Establish data governance standards for analytics, including naming conventions, access controls, and metric definitions Partner with BI tool users (Tableau, Looker, Power BI) to design efficient, performant data structures Mentor junior engineers and analysts on data modeling, SQL optimization, and analytics best practices Requirements 5+ years of experience in data engineering with a strong focus on analytics and business intelligence Expert-level proficiency in SQL and dimensional data modeling Hands-on experience with Amazon Redshift, including performance tuning and optimization Strong experience using dbt for analytics engineering, including transformations, testing, and documentation Experience building ELT workflows using AWS data services such as S3, Glue, Lambda, or Step Functions Working knowledge of Python for data processing or pipeline orchestration Understanding of data security and privacy principles, including experience with regulated data (PII, PHI) Experience with Git-based workflows and Agile development practices Strong communication skills and ability to explain technical concepts to business stakeholders Bachelor’s degree in Computer Science, Engineering, Statistics, Information Systems, or related field Due to FedRAMP requirements, candidates must be a U.S. Person Preferred Qualifications Experience with Tableau or similar BI tools Familiarity with AI capabilities and applying AI to improve data workflows Experience supporting analytics for multiple business functions (finance, marketing, sales, product) Experience leading design or code reviews in data teams Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

SQL
Data Modeling
Data Pipelines
Direct Apply
Posted 14 days ago
KS

Commercial Contracts Manager, Public Sector

Keeper SecurityAnywhereFull-time
View Job
Compensation$70K - 120K a year

Manage and support state and government contracts, ensuring compliance, preparing reports, and coordinating with internal teams and external stakeholders. | At least 2 years of experience in government or state contract management, strong understanding of contract lifecycle, and ability to deliver training and manage multiple contracts. | Description Keeper is hiring an execution focused Commercial Contracts Manager, Public Sector to join our Revenue Enablement team. This is a 100% remote position from select locations. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a key role in building Keeper’s State & Local and Federal market growth through strong contract compliance and management. About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management, Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why organizations across government and education trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com. About the Role The Commercial Contracts Manager is responsible for managing and supporting state and government contracts by ensuring compliance with contractual requirements, accurate reporting, and effective coordination across internal teams and external partners. This role works closely with Sales, Legal, Compliance, and Operations to maintain contract documentation, manage RFP and solicitation responses, deliver training on program and compliance requirements, and serve as a key liaison with OEM partners and government contract stakeholders. This position plays a critical role in enabling sales execution within state and government programs while ensuring contractual accuracy, consistency, and regulatory compliance. Responsibilities Track, manage, and maintain accurate records for a portfolio of approximately 50 state and government contracts, including commercial and contractual obligations, reporting requirements, assigned sales leadership, and state points of contact Manage the end-to-end RFP and solicitation response process for state and government opportunities by coordinating cross-functional contributors, ensuring compliance with requirements, and submitting responses on time Leverage CRM and proposal tools to track opportunities and improve proposal effectiveness Prepare, validate, and submit monthly and quarterly state contract sales reports, ensuring accuracy, completeness, and adherence to submission deadlines Develop, coordinate, and deliver training to Sales Operations Managers and Inside Sales Representatives on state contract reporting processes, compliance requirements, and best practices Serve as the primary liaison with OEM contract stakeholders, including SLED National Channel Managers, Contract Program Office Managers, Contract Management Offices, and Contract Compliance and Administration teams Create, maintain, and update comprehensive Contract Reference Guides for all state contracts, including Direct, CMAS (California Multiple Award Schedules), and WSCA/NASPO contracts Provide ongoing guidance and support to sales and operations teams regarding contract requirements, limitations, processes, and compliance considerations Requirements 2+ years of experience tracking and managing obligations related to government or state contracts, including reporting and compliance requirements Strong understanding of contract terms, documentation, and lifecycle management Proven ability to prepare accurate and timely reports with high attention to detail Experience delivering training or process documentation to cross-functional teams Strong written and verbal communication skills for interaction with internal stakeholders and external partners Due to this role’s involvement in FedRAMP, all applicants must be a “US Person” Preferred Requirements Experience with SLED contracts and cooperative purchasing agreements (e.g., CMAS, WSCA/NASPO) Familiarity with OEM contract management and sales operations environments Ability to manage multiple contracts and deadlines simultaneously in a fast-paced environment Working understanding of the FAR/DFARS and other federal/SLED procurement regulations Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Contract Management
Regulatory Compliance
Reporting & Documentation
Direct Apply
Posted 14 days ago
KS

Senior GTM Enablement Program Manager, Partners

Keeper SecurityAnywhereFull-time
View Job
Compensation$120K - 150K a year

Design, execute, and scale partner enablement programs to support partner success and revenue growth. | At least 2+ years in SaaS or cybersecurity partner environment, with experience in enablement programs, stakeholder influence, and translating strategy into training. | Description Keeper Security is hiring a Partner focused, GTM Enablement Program Manager to join our Revenue Enablement team. This role is responsible for designing, executing, and scaling partner enablement programs that drive readiness, productivity, and revenue performance across Keeper’s global Channel and MSP ecosystem. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in enabling our partner ecosystem to scale securely and successfully. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role The GTM Enablement Program Manager, Partners is a strategic and execution focused individual contributor that operates with a high degree of autonomy and influence. This role will partner closely with Channel, MSP, Product, Marketing, and Revenue Enablement leadership to translate partner strategy into structured, scalable enablement programs that support selling, customer success, and implementation. While this role is focused on partner enablement, it works in close alignment with internal GTM enablement to ensure consistency, clarity, and impact across the entire revenue ecosystem. Responsibilities Own the end-to-end design, execution, and continuous evolution of partner enablement programs across Channel, MSP, and MSSP audiences Develop scalable partner onboarding, certification, and ongoing readiness programs aligned to partner roles, tiers, and business models Ensure enablement programs support partner success across the full lifecycle, including selling, implementation, and customer support Design and manage partner certification programs that validate product knowledge, solution expertise, and delivery readiness Establish certification standards, progression paths, and recertification requirements as products, features, and GTM strategies evolve Ensure certification frameworks align with partner program requirements, incentives, and revenue objectives Partner closely with Channel, Product, Marketing, Sales, Customer Success, and Revenue Enablement leaders to align partner enablement initiatives with business priorities Translate product releases, GTM initiatives, and strategic changes into partner-ready enablement programs and content Ensure consistency and alignment between internal enablement efforts and partner-facing enablement experiences Design and deliver partner enablement across multiple modalities, including live sessions, virtual workshops, self-paced learning, and reinforcement strategies Drive adoption and engagement across a global partner ecosystem with varying levels of maturity, scale, and technical expertise Establish structured feedback loops with partners and internal teams to continuously refine enablement programs Define and track success metrics for partner enablement programs, including certification attainment, enablement completion, readiness indicators, and adoption trends Analyze program performance and partner feedback to inform improvements and provide insights and recommendations to leadership Serve as the subject-matter expert for partner enablement within the Revenue Enablement organization Collaborate with Enablement Program Managers to ensure alignment across onboarding, product enablement, and strategic initiatives Contribute best practices, frameworks, and scalable approaches that elevate the overall maturity and impact of partner enablement Own global partner enablement programs with direct influence on partner readiness, execution quality, and revenue contribution Requirements 2+ years of experience within the SaaS, cybersecurity partner environment, with a significant understanding of the partner ecosystem Proven success designing, executing, and scaling enablement programs for external audiences, including partners, resellers, and MSPs Strong program management skills with the ability to influence stakeholders and drive change without direct authority Experience translating product and GTM strategy into structured, partner-ready enablement programs Experience supporting partner certification programs and partner ecosystems strongly preferred Excellent communication, organizational, and stakeholder management skills Drive to work in a fast-paced environment with the ability to prioritize focus and execution while maintaining deadlines and goals Ability to leverage performance data, reports and dashboards to prioritize enablement engagement Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Program Management
Partner Enablement
Stakeholder Collaboration
Direct Apply
Posted 19 days ago
KS

Senior QA Analyst, AI & Machine Learning Systems

Keeper SecurityAnywhereFull-time
View Job
Compensation$70K - 120K a year

Design and execute test plans for AI/ML features, develop automation scripts, and validate model outputs and data pipelines. | 3+ years in QA or testing complex software, experience with Python scripting, understanding of machine learning concepts, and familiarity with AI testing tools. | Description Keeper is hiring a talented Senior QA Analyst to join our AI & Threat Analytics team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help ensure the quality, safety, and reliability of Keeper’s next-generation AI features and threat analytics capabilities. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Role The Senior QA Analyst, AI & Threat Analytics will provide technical leadership for testing A.I and Machine Learning driven features across Keeper’s platform. This role focuses on validating the behavior, reliability, and quality of AI systems, including LLM-based summarization, classification, autofill, and behavior analysis pipelines. You will design and execute test strategies for nondeterministic systems, develop Python-based automation and evaluation tools, and validate model outputs, guardrails, and data flows. This role does not involve training models, but works closely with ML engineers, security teams, and product engineering to ensure AI features meet Keeper’s quality, safety, and performance standards in production environments. Responsibilities Design and execute test plans for A.I and Machine Learning driven features including classification, summarization, anomaly detection, and autofill systems Develop Python-based automation and evaluation scripts to validate model performance, reliability, and output quality Test LLM-based features for accuracy, guardrail effectiveness, hallucination risk, and behavior under edge cases Validate data pipelines, input/output transformations, and model integration points across Keeper’s platform Conduct regression testing on ML models and AI workflows to ensure reliability across releases Test enterprise-scale behavior analysis features driven by data from ARAM, PAM, and session recordings Validate security, privacy, and zero-trust requirements for AI model interactions and data handling Collaborate with ML engineers and cross-functional teams to identify defects and improve model behavior Analyze logs, metrics, and model outputs to detect anomalies, performance issues, or silent failures Requirements 3+ years of experience in QA, test automation, or evaluation of complex software systems Hands-on experience writing Python automation or evaluation scripts for testing APIs, model outputs, or data pipelines Understanding of machine learning concepts such as classification, summarization, embeddings, anomaly detection, or behavior analysis Experience testing LLM-integrated features or AI-driven workflows Familiarity with ML-related tooling such as Pytest, Jupyter Notebooks, Hugging Face libraries, or similar Experience with API testing, JSON validation, and test data generation Ability to test nondeterministic systems and evaluate model quality using structured methodologies Strong analytical, troubleshooting, and communication skills Experience testing cloud-integrated systems, preferably on AWS Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience Preferred Qualifications Experience testing security-focused AI or threat analytics systems Familiarity with ML observability tools, vector databases, or data processing frameworks Experience testing behavior analysis, video, or image-processing pipelines Knowledge of zero-trust principles and secure data handling Experience working with LLM providers or AI guardrail frameworks Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

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