Kasa

The Area Sales Manager will execute a sales strategy for Kasa's portfolio in a defined area, focusing on various market segments. This role involves prospecting group and preferred corporate leads to enhance Kasa's visibility and partnerships. | Candidates should have 3-5+ years of experience in hotel group sales or corporate accounts, with a strong background in building client relationships. Proficiency in hotel CRM systems and the ability to analyze travel trends are also required. | About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no ‘typical day’, but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present *pertaining to contracts, organization, prioritization Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthiness Experience 3–5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations Proven ability to leverage local market connections to drive SMERF business opportunities Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies Proficient in hotel CRM systems for pipeline and client management Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts Exceptional at presenting hotel services to corporate clients, and travel managers Plus if… You have experience working at a tech startup In one year, you will succeed at Kasa by having: Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts Secured repeat business from corporate accounts, travel agencies, and groups Expanded Kasa’s visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com The Pay The starting base pay range for this role is between $83,000 and $94,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Execute sales strategy targeting group and corporate leads to drive room bookings, group sales, and corporate contracts while collaborating with cross-functional teams. | 3-5+ years in hotel group sales or corporate accounts, strong client relationship management, local market knowledge, CRM proficiency, negotiation skills, and ability to drive occupancy and revenue. | About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no ‘typical day’, but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present *pertaining to contracts, organization, prioritization Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthiness Experience 3–5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations Proven ability to leverage local market connections to drive SMERF business opportunities Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies Proficient in hotel CRM systems for pipeline and client management Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts Exceptional at presenting hotel services to corporate clients, and travel managers Plus if… You have experience working at a tech startup In one year, you will succeed at Kasa by having: Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts Secured repeat business from corporate accounts, travel agencies, and groups Expanded Kasa’s visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com The Pay The starting base pay range for this role is between $73,000 and $80,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Manage on-site property operations including maintenance, guest services, vendor coordination, compliance, and emergency response to ensure a seamless guest experience. | Requires 5+ years hospitality or service industry experience, strong guest service skills, ability to manage property operations autonomously, and flexibility to handle shifting priorities including nights and weekends. | About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa is looking to add a highly motivated individual to join our Property Operations team to oversee a one-of-a-kind property in Nashville. As an Operations Manager, you will have responsibility for the on-the-ground operations of this property, including management of physical and technical challenges. You will also serve as the face of Kasa on the ground for Kasa guests and building residents. In this role, you will work closely with Kasa's centralized Property Operations support team and Guest Experience team to make the property successful and safe for all of our guests and residents. It takes a special person to oversee this property, and we hope you're excited by the challenge! About the Team This role is in our Property Operations department. Our mission is to ensure our guests have a seamless experience from the time they arrive until the moment they depart. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Operations Manager, Full Building Like many operations roles, there is no 'typical day'. Your role will involve a wide range of activities tending to the Kasa property in your care. These activities will be a mixture of recurring property management tasks and activities requiring more urgent attention. Managing, prioritizing, and carrying out on-site tasks is crucial for this role. You will routinely assess units and the overall building for condition and upkeep, as well as assist guests and residents with their needs as they arise. This includes replacing broken items, coordinating with our housekeeping partners to maintain a high level of building cleanliness, and searching for potential areas for improvement. You'll need to take the initiative to identify and execute building improvements while being financially prudent. An important component of the role will be to maintain proper logs and certifications to keep the building in compliance. During emergencies, you will be the primary party responsible for providing support for lockouts, last-minute requests, and assisting with other guest issues. As our eyes and ears on the ground, you will also work with our Trust and Safety team to implement on-site security protocols and be present at the property to personally oversee the departure of problematic guests. Working closely with other teams at Kasa and utilizing Kasa's communications and scheduling tools will be crucial to coordinating on-the-ground operations. You will have the opportunity to collaborate with a small team of other San Francisco building managers to share best practices and support each other! Back of house aspects: • Define and build out the Kasa management playbook for the property - you will determine processes, best practices, systems & tools to ensure the property is operating smoothly • Ensure the property remain in compliance with various City and State reporting requirements • Oversee contracted Housekeeping partners and external vendors and delegate daily tasks as needed • Oversee preventative maintenance efforts property-wide • Partner with the Kasa Procurement team to establish PAR levels for operating supplies and ensure orders are placed on a regular basis, with an eye towards fiscal prudence • Inspect and provide feedback to housekeeping partners to ensure cleanliness standards are upheld throughout the building Guest Experience • Serve as the face of Kasa to guests in the building, as well as the neighborhood at-large • Ensure guest access points are always in good working order, allowing for a seamless, pleasant arrival, and departure experience • Provide ad-hoc emergency support for lockouts, time-sensitive requests, and other guest issues In one year, you will succeed at Kasa by having: • Effectively and efficiently achieved a superior guest experience by leveraging on-site resources combined with Kasa's tech-enabled centralized systems • Become a respected leader and thought partner by the Kasa leadership team • Achieved market-leading guest reviews and RevPAR penetration ahead of forecast • Cultivated at least one working relationship with a community partner that provides unique benefits for guests of the properties • Established at least one new source of top-line ancillary revenue • Developed a plan for each property to capture a larger market share and stronger brand presence in its second year of operations Experience • 5+ years of work experience, ideally in the hospitality or service industry • You have an innate ability to serve a diverse base of guests and deliver experiences with a service mindset • You are comfortable "rolling up your sleeves" as a boutique hotel manager and can "run the show" autonomously • You thrive in an environment with constantly shifting priorities and are able to be flexible and adaptable at a moment's notice, potentially on nights and weekends • You have a mix of both front-of-house and back-of-house work experience, giving you unique insight into the total operations of a property • You have excellent time management skills and enjoy juggling multiple time-sensitive projects at the same time • You understand how to deliver an excellent guest experience while remaining financially prudent • You have a passion for and track record of creating magical experiences for guests and clients • You have a proven history of meeting or exceeding budgeted revenue and expense targets • You are outgoing and able to "read the room" extremely well, being able to proactively address issues before they impact a guest's stay • You are comfortable navigating spreadsheets and are technically savvy, willing to use new technology systems including virtual communication tools as a way to collaborate with a fully remote team while juggling guest issues • You are open-minded towards new forms of hospitality and personnel management • You are plugged into the Ocean City community or have a passion for forming strong community bonds within new neighborhoods • You have a keen sense for what the new local hot spots are and can be a source of knowledge to guests, helping to curate unique local experiences • Travel is part of your DNA and you have a passion for the hospitality, tech, and real estate industry • This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance Plus if... • You've worked for an alternative hospitality brand in the past • You've had experience with sales (corporate, groups, and leisure) • You've implemented or executed a robust preventative maintenance program Want to learn more about the Kasa experience? Save 15% on kasa.com Benefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the work day. • 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 2% of deferred salary, and 50% of the next 2%. • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.