Kaiser Permanente

Support data reporting, develop analytical frameworks, and translate complex data into actionable insights for healthcare risk adjustment projects. | Requires experience in data analytics, coding (SQL, Python, R), statistical modeling, and healthcare or risk adjustment knowledge. | Remote from any KP location in CA, OR, CO, WA, GA, MD, VA, HI or D.C. Only. • * PLEASE NOTE: Salary ranges are geographically based and the posted range reflects the Northen CA region. Lower salary ranges will apply for other labor markets outside of NCAL Overview: The Prospective Risk Adjustment Operations team is seeking a Data Reporting and Analytics Consultant to support scoping, deploying, and reporting out on projects to support prospective risk adjustment projects. This pivotal role will support the development of foundational reporting and analytical frameworks crucial for identifying and prioritizing prospective risk initiatives, developing and supporting comprehensive reporting and insightful visualization of opportunities and outcomes, and directly supporting strategic decision-making and operational excellence. Ideal candidates will possess robust analytical skills and a proven ability to translate complex data into actionable business intelligence within a dynamic healthcare environment. This position offers a significant opportunity to contribute to the organization's continued success in risk adjustment. This role requires a background in technical coding (i.e SQL, Python, R etc.) or other statistical modeling programs. Familiarity with data science disciplines (i.e machine learning, predictive analytics, data visualization etc.), data modeling is preferred. Job Summary: This individual contributor is primarily responsible for driving strategic data-informed decisions, gathering data and information on targeted variables in an established systematic fashion, preparing data for analytic efforts, and interpreting data analyses. This position executes creative data analytic approaches leading to actionable outcomes, develops, implements, and automates business and reporting solutions, and develops analytical and/or statistical models enabling informed business decisions. Essential Responsibilities: • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. • Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities. • Executes creative data analytic approaches leading to actionable outcomes by defining and calculating metrics to be analyzed; defining, calculating, and validating algorithms; and conducting analyses, including descriptive, correlational, inferential, and/or predictive statistics. • Develops, implements, and automates business and reporting solutions by working with stakeholders in their design, planning, and implementation while ensuring consistency and coherency; evaluating and summarizing data and results; creating summary statistics; developing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; reporting to stakeholders on key findings; identifying needs for the development and implementation of additional reporting solutions; and preparing documentation as appropriate. • Interprets data analyses by applying findings to contextual settings; and developing insights, reports, and presentations telling a compelling story to stakeholders to enable and influence decision making; and providing context related to data interpretations and/or limitations as appropriate. • Drives strategic data-informed decisions by consulting with clients to identify and clarify key business needs; developing outcomes and process measures; translating business requirements; determining data/information needs and data collection methods; developing analysis plans; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting and training end-users; and documenting processes and deliverables. • Gathers data and information on targeted variables in an established systematic fashion by validating data sources; querying, merging, and extracting data across sources; completing routine data refresh and update; developing and/or delivering tools for electronic data collection; and providing user training, support, and documentation. • Develops analytical and/or statistical models enabling informed business decisions by determining data and analytical requirements; creating models leading to actionable insights; and testing, refining, and validating models. • Prepares data for analytic efforts by integrating and consolidating data; ensuring data quality and accuracy; profiling data inaccuracies and recommending process improvements or system changes to enhance overall quality of the data; and cleaning and creating final data set(s) for analysis. Qualifications: Minimum Qualifications: • Minimum one (1) year experience in a leadership role with or without direct reports. • Bachelors degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field and Minimum five (5) years experience in data analytics or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Additional Requirements: • Knowledge, Skills, and Abilities (KSAs): Negotiation; Business Planning; Written Communication; Data Extraction; Data Mining; Data Visualization Tools; Statistical Programming Language; Relational Database Management; Vendor Management; Project Management Preferred Qualifications: • Two (2) years project management experience. • Two (2) years experience in process improvement. Employment Type: Standard

Provide comprehensive nursing care, education, and leadership in a healthcare setting, including procedures, patient assessment, and team collaboration. | Must have at least 3 years of RN experience, an RN license in Georgia, and BLS certification; BSN preferred. | Description: Job Summary: Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Staff Registered Nurse (RN) III practices professional nursing as defined by the Georgia Registered Professional Nurse Practice Act and by organizational policies, procedures, and guidelines. Provides nursing care for patients, members, and families to promote or restore health and to prevent illness and injury. Collaborates with members of the Health Care Team (HCT) and leaders to ensure the delivery of high quality, safe, effective, and efficient care. Essential Responsibilities: • Utilizes the nursing process to assess patient health status, determine nursing diagnosis, establish nursing goals, and develop, implement, and evaluate the nursing plan of care. • Completes POE and addresses care gaps during the patient encounter. • Accurately documents patient data, actions, interventions, and response to treatment according to established policies and guidelines. • Assists with procedures and monitors patients response during and after the procedure. • Actively participates, as a member of the healthcare team, to engage patients, families, and caregivers in the coordination of patient care. • Leads the nursing response to medical emergencies. • Monitors electronic messaging and emails (department InBasket) related to patient or provider requests and manages the messages or triages them to physician, associate practitioner, or others as needed. • Initiates and monitors IV therapy, administration of medications, and other nursing procedures as prescribed by the physician or associate practitioner, and documents accordingly. • Assesses patient and family health education needs, provides health teaching and counseling, and evaluates effectiveness of the education process. • Conducts outgoing telephone calls to patients requiring follow-up care and preventative outreach. • Participates in quality improvement activities and/or initiatives. • Participates in departmental orientation, training, and competency validation of new staff (after completion of validator training). • Leads departmental or regional performance improvement initiatives (access, quality, service, people). • Autonomously perform procedures under provider supervision and evaluate patients response during and after the procedure. • Serves as a preceptor, resource, and mentor for new members of the healthcare team and nursing students. • Provide at least one (1) training in-service each year. • Seeks and completes formal continuing education relevant to clinical discipline. • Utilizes advanced skills to provide patient care, education, and consultation. • Autonomously perform procedures under physician supervision, such as cardiac stress tests, RN sonography, conscious sedation, or chemotherapy infusions. • May perform other duties as assigned. Basic Qualifications: Experience • Minimum three (3) years of current RN clinical experience. • Minimum two (2) years of clinical experience in area of specialty. Education • Associates degree in nursing. • High School Diploma or General Education Development (GED) required. License, Certification, Registration • Registered Professional Nurse License (Georgia) required at hire • Basic Life Support required at hire Additional Requirements: • N/A. Preferred Qualifications: • Specialty Certification at time of hire or within 1 (one) year preferred. • Bachelors (BSN) degree. Description: Job Summary: Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Staff Registered Nurse (RN) III practices professional nursing as defined by the Georgia Registered Professional Nurse Practice Act and by organizational policies, procedures, and guidelines. Provides nursing care for patients, members, and families to promote or restore health and to prevent illness and injury. Collaborates with members of the Health Care Team (HCT) and leaders to ensure the delivery of high quality, safe, effective, and efficient care. Essential Responsibilities: • Utilizes the nursing process to assess patient health status, determine nursing diagnosis, establish nursing goals, and develop, implement, and evaluate the nursing plan of care. • Completes POE and addresses care gaps during the patient encounter. • Accurately documents patient data, actions, interventions, and response to treatment according to established policies and guidelines. • Assists with procedures and monitors patients response during and after the procedure. • Actively participates, as a member of the healthcare team, to engage patients, families, and caregivers in the coordination of patient care. • Leads the nursing response to medical emergencies. • Monitors electronic messaging and emails (department InBasket) related to patient or provider requests and manages the messages or triages them to physician, associate practitioner, or others as needed. • Initiates and monitors IV therapy, administration of medications, and other nursing procedures as prescribed by the physician or associate practitioner, and documents accordingly. • Assesses patient and family health education needs, provides health teaching and counseling, and evaluates effectiveness of the education process. • Conducts outgoing telephone calls to patients requiring follow-up care and preventative outreach. • Participates in quality improvement activities and/or initiatives. • Participates in departmental orientation, training, and competency validation of new staff (after completion of validator training). • Leads departmental or regional performance improvement initiatives (access, quality, service, people). • Autonomously perform procedures under provider supervision and evaluate patients response during and after the procedure. • Serves as a preceptor, resource, and mentor for new members of the healthcare team and nursing students. • Provide at least one (1) training in-service each year. • Seeks and completes formal continuing education relevant to clinical discipline. • Utilizes advanced skills to provide patient care, education, and consultation. • Autonomously perform procedures under physician supervision, such as cardiac stress tests, RN sonography, conscious sedation, or chemotherapy infusions. • May perform other duties as assigned. Basic Qualifications: Experience • Minimum three (3) years of current RN clinical experience. • Minimum two (2) years of clinical experience in area of specialty. Education • Associates degree in nursing. • High School Diploma or General Education Development (GED) required. License, Certification, Registration • Registered Professional Nurse License (Georgia) required at hire • Basic Life Support required at hire Additional Requirements: • N/A. Preferred Qualifications: • Specialty Certification at time of hire or within 1 (one) year preferred. • Bachelors (BSN) degree.

Perform clerical and technical duties in a pharmacy setting under supervision. | High school diploma; no specific pharmacy or technical skills or experience mentioned. | Job Summary: Under supervision of licensed Pharmacist, performs general clerical and technical duties. Maintains pharmacy services in accordance with departmental policies and standards as well as state regulations. Works in concert with center administration to ensure effective delivery of pharmacy services.Essential Responsibilities: • Performs general clerical duties including cash register operation, cash handling, member eligibility verification, bookkeeping, filing and general supply maintenance. • Under supervision of a Registered Pharmacist, performs technical duties including entering prescription and allergy data into the computer or typing prescription labels, retrieving medication from shelves, counting and packaging medication, labeling medication, retrieving refill request information from phone and automated systems. • Assists with inventory control, purchasing, pharmaceutical returns, return-to-stock, shelf cleanliness, product rotation and maintenance. • Serves members in a friendly, courteous and expedient manner which promotes member satisfaction and retention. • Works in conjunction with medical records and nursing staff to collect and disseminate prescription related information (e.g. advice slips, refill requests). • In conjunction with supervisor or under supervisors direction, orients and instructs new pharmacy personnel regarding department policies and procedures. • Participates in patient education programs as appropriate. • May have specific clinical pharmacy service responsibilities such as patient enrollment in the service, telecommunication to patients and practitioners, written patient communication, laboratory data retrieval, processing reports (e.g. missed appointments), collecting data for quality improvement projects, maintaining a filing system, and handling administrative office activities. • Attends pharmacy education or training programs as appropriate.

Supports the launch and management of end-to-end consumer journey programs, coordinating cross-functional teams and stakeholders to achieve strategic goals. | Requires extensive senior leadership experience, program management skills, stakeholder engagement, and the ability to manage complex, multi-stakeholder initiatives. | The Program Manager IV of Consumer Journeys will report to a Consumer Experience Journeys Senior Director and be responsible for supporting the launch of one to two end-to-end journey teams in support of the National Consumer Experience strategy. The ideal candidate will possess: Experience collaborating with cross-functional partners, such as clinical teams, operational staff, marketing, health plan, and IT departments, to ensure seamless implementation of consumer journey initiatives. Strong skills in stakeholder engagement, including identifying and managing key stakeholders, building relationships, and effectively communicating goals and progress, and influencing senior stakeholders. Proven track record of managing end-to-end programs/projects from inception to completion, ensuring delivery on time, within budget, and to high-quality standards. Experience developing and supporting multi-disciplinary, end-to-end strategy execution plans Job Summary: Manages medium-to-large scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Leads the work of program teams by coordinating and monitoring internal and/or external resources. Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy-in, coordination, and support of diverse program stakeholders. Assists with reviews of vendor performance levels, ensures service level agreements are met, and assists with contract negotiations with vendors. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages and monitors program financials for medium-to-large-scale programs. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place. This role may perform project management duties in addition to program management responsibilities. Leads the work of program team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and program demands. Promotes program vision and objectives with program team. Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures. Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders. Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included. Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences. Engages with senior stakeholders to identify long term value to the organization and define success. Assists with reviews of vendor performance levels and ensures service level agreements are met. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy. Minimum Qualifications: Minimum one (1) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and minimum five (5) years experience in project management or a directly related field, including minimum two (2) years program management experience OR Minimum eight (8) years experience in project management or a directly related field, including minimum two (2) years program management experience. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Change Management; Negotiation; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Project Management; Project Management Tools; Risk Assessment; Quality Assurance Process; Service Focus; Strategic Program Management

Designing and building middleware solutions, translating business requirements into software, leading a small team, and supporting application lifecycle activities. | Minimum 3 years in software development, 1 year in a technical leadership role, bachelor's degree in a related field, and experience with Java, APIs, and middleware. | IT Applications Engineer IV - Java This position is based in a KP GA (Georgia) or KP CO (Colorado) locations. The IT Applications Engineer will be designing and building middleware solutions (APIs) using J2EE/Java/Quarkus/Spring/REST/SOAP/MQ. This person will be interacting with other developers, architects including mobile app developers and also lead a team of 1-2 developers. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: + Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. + Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. + As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. + Provides insight into recommendations for technical solutions that meet design and functional needs. + Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. + Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. + Leads systems incident support and troubleshooting for complex and non-complex issues. + Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. + Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. + Reviews and validates technical specifications and documentation. + Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. + Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. + Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. + Reviews and makes changes to technical specifications and documentation. + Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. + Writes technical specifications and documentation. + Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. + Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. + Leads, mentors, and trains other technical resources to develop software applications. + Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. + Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. + Assists with project estimation throughout the PLC. + Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. + Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: + Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). + Minimum one (1) year in a technical leadership role with or without direct reports. + Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements: COMPANY: KAISER TITLE: IT Applications Engineer IV LOCATION: Atlanta, Georgia REQNUMBER: 1374736 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. IT Applications Engineer IV - Java This position is based in a KP GA (Georgia) or KP CO (Colorado) locations. The IT Applications Engineer will be designing and building middleware solutions (APIs) using J2EE/Java/Quarkus/Spring/REST/SOAP/MQ. This person will be interacting with other developers, architects including mobile app developers and also lead a team of 1-2 developers. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for assisting in contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: + Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. + Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. + As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. + Provides insight into recommendations for technical solutions that meet design and functional needs. + Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. + Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. + Leads systems incident support and troubleshooting for complex and non-complex issues. + Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. + Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders. + Reviews and validates technical specifications and documentation. + Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. + Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. + Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. + Reviews and makes changes to technical specifications and documentation. + Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. + Writes technical specifications and documentation. + Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. + Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. + Leads, mentors, and trains other technical resources to develop software applications. + Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. + Participates and coaches others in all software development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls. + Assists with project estimation throughout the PLC. + Develops and maintains specialist knowledge of database concepts, object and data modeling techniques and design principles, and a detailed knowledge of database architectures, software, and facilities. Analyses data requirements to establish, modify, or maintain object/data models. Evaluates potential solutions, demonstrating, installing, and commissioning selected products. + Takes responsibility for the accessibility, retrievability, and security of specific subsets of information. Provides advice on the transformation of information from one format/medium to another, where appropriate. Maintains and implements information handling procedures. Enables the availability, integrity, and search ability of information through the application of formal data structures and protection measures. Manipulates specific data from information services to satisfy local or specific information needs. Minimum Qualifications: + Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). + Minimum one (1) year in a technical leadership role with or without direct reports. + Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements: COMPANY: KAISER TITLE: IT Applications Engineer IV LOCATION: Atlanta, Georgia REQNUMBER: 1374736 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Plan, develop, coordinate, and implement respiratory care programs, lead pulmonary care functions, provide advanced respiratory consultation, and oversee quality and safety in respiratory therapy services. | Associate degree in Respiratory Therapy with 6-7 years experience, leadership experience, Respiratory Care Practitioner License (California), Registered Respiratory Therapist Certificate, and Basic Life Support certification. | Job Summary: In addition to the responsibilities listed below, this position is also responsible for planning, developing, coordinating, and implementing respiratory care programs for patients with various respiratory conditions including Community Acquired Pneumonia (COP), Chronic Obstructive Pulmonary Disease (COPD), asthma, or related conditions; working with managers, physicians, and health care staff to identify and lead the resolution of pulmonary care system and equipment issues; providing advanced respiratory consultation to patients, family members, and caregivers on education and care plans prior to discharge to home health, nursing, or outpatient care; developing and coordinating respiratory education programs within the organization and for the community to promote awareness and increase understanding of risks and prevention related to pulmonary illnesses; developing and overseeing quality programs and leading maintenance to ensure optimal operation of equipment and instruments; and leading pulmonary care functions that expedite each patients work-up and follow-up in hospitals and/or clinics. Essential Responsibilities: + Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. + Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. + Demonstrates clinical expertise by: integrating industry developments and best practices into work processes; ensuring that departmental standards of care are aligned with evidence-based best practices, and working across teams to ensure consistent adherence to these standards; using advanced knowledge to provide advice, education, and training to members, families, caregivers, the health care team, and the health plan staff; and proactively identifying and pursuing educational and clinical development opportunities to maintain and enhance knowledge of professional practice. + Maintains a safe and compliant care practice by: ensuring that care is provided in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures; supporting managers on the development of reports for administrative and regulatory purposes; identifying opportunities and promoting adherence to safety protocols that mitigate potential risks to patient safety; reporting safety hazards, accidents and incidents, and unsafe working conditions, implementing process improvements to avoid future incidents; and maintaining confidentiality of all patient, staff, and member records and information. + Contributes to efficient and effective operations management by: promoting effective allocation of resources (e.g., equipment) to meet evolving patient needs while maximizing cost savings; taking inventory, cleaning and preparing equipment, and ordering supplies, ensuring availability of necessary equipment and supplies; and recommending and implementing improvements for service delivery using data-driven solutions. + Practices and/or coordinates patient care by: coordinating and/or conducting comprehensive assessments of patient condition and needs, providing guidance to team members on assessments; developing and revising care plans and monitoring patient services; identifying and addressing moderately complex patient needs, goals, and preferences; and coordinating with interdisciplinary care teams to optimize care delivery; leveraging advanced knowledge of patient care and safety practices to provide and/or ensure the provision of care related to medications, procedures, and/or infection prevention; applying standardized criteria to determine medical necessity and need for continued care based on rate of progress; advocating for patient needs and continuous assessment of treatment efficacy; partnering with team members to evaluate response to treatment, identify changes in patient condition, and develop modifications to care plans as needed; and coordinating discharge processes and recommending patient education plans with interdisciplinary team when patients have reached established goals or received maximum treatment benefits. + Ensures that patients receive the highest quality care by: assuming responsibility for the quality, safety, and efficiency of therapy services; resolving moderately complex service/care issues, unusual occurrences (UOs), and patient complaints/grievances; collaborating across teams to maintain a competitive position in the health care industry by maximizing access, improving efficiency, and maintaining quality outcomes of therapy services; ensuring efficiency through cross-communication between appropriate service lines to enhance care coordination and patient experience; and developing new products and services that align with company goals and member needs. Minimum Qualifications: + Associates degree in Respiratory Therapy AND minimum of six (6) years of experience in respiratory therapy or a directly related field OR Minimum seven (7) years of experience in respiratory therapy or a directly related field. + Minimum one (1) year of experience in a leadership role with or without direct reports. + Respiratory Care Practitioner License (California) required at hire + Registered Respiratory Therapist Certificate required at hire + Basic Life Support required at hire Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Respiratory Equipment; Asthma Care; Pulmonary Care; Maintain Files and Records; Health Care Data Analytics; Intercultural Skills; Time Management; Service Focus; Patient Safety; Quality Improvement; Quality Assurance and Effectiveness; Clinical Quality Expertise; Patient Assessment; Care Coordination; Patient Advocacy; Patient Education COMPANY: KAISER TITLE: Respiratory Care Coordinator II, Blood Gas Lab LOCATION: Fontana, California REQNUMBER: 1395148 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. Job Summary: In addition to the responsibilities listed below, this position is also responsible for planning, developing, coordinating, and implementing respiratory care programs for patients with various respiratory conditions including Community Acquired Pneumonia (COP), Chronic Obstructive Pulmonary Disease (COPD), asthma, or related conditions; working with managers, physicians, and health care staff to identify and lead the resolution of pulmonary care system and equipment issues; providing advanced respiratory consultation to patients, family members, and caregivers on education and care plans prior to discharge to home health, nursing, or outpatient care; developing and coordinating respiratory education programs within the organization and for the community to promote awareness and increase understanding of risks and prevention related to pulmonary illnesses; developing and overseeing quality programs and leading maintenance to ensure optimal operation of equipment and instruments; and leading pulmonary care functions that expedite each patients work-up and follow-up in hospitals and/or clinics. Essential Responsibilities: + Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. + Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. + Demonstrates clinical expertise by: integrating industry developments and best practices into work processes; ensuring that departmental standards of care are aligned with evidence-based best practices, and working across teams to ensure consistent adherence to these standards; using advanced knowledge to provide advice, education, and training to members, families, caregivers, the health care team, and the health plan staff; and proactively identifying and pursuing educational and clinical development opportunities to maintain and enhance knowledge of professional practice. + Maintains a safe and compliant care practice by: ensuring that care is provided in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures; supporting managers on the development of reports for administrative and regulatory purposes; identifying opportunities and promoting adherence to safety protocols that mitigate potential risks to patient safety; reporting safety hazards, accidents and incidents, and unsafe working conditions, implementing process improvements to avoid future incidents; and maintaining confidentiality of all patient, staff, and member records and information. + Contributes to efficient and effective operations management by: promoting effective allocation of resources (e.g., equipment) to meet evolving patient needs while maximizing cost savings; taking inventory, cleaning and preparing equipment, and ordering supplies, ensuring availability of necessary equipment and supplies; and recommending and implementing improvements for service delivery using data-driven solutions. + Practices and/or coordinates patient care by: coordinating and/or conducting comprehensive assessments of patient condition and needs, providing guidance to team members on assessments; developing and revising care plans and monitoring patient services; identifying and addressing moderately complex patient needs, goals, and preferences; and coordinating with interdisciplinary care teams to optimize care delivery; leveraging advanced knowledge of patient care and safety practices to provide and/or ensure the provision of care related to medications, procedures, and/or infection prevention; applying standardized criteria to determine medical necessity and need for continued care based on rate of progress; advocating for patient needs and continuous assessment of treatment efficacy; partnering with team members to evaluate response to treatment, identify changes in patient condition, and develop modifications to care plans as needed; and coordinating discharge processes and recommending patient education plans with interdisciplinary team when patients have reached established goals or received maximum treatment benefits. + Ensures that patients receive the highest quality care by: assuming responsibility for the quality, safety, and efficiency of therapy services; resolving moderately complex service/care issues, unusual occurrences (UOs), and patient complaints/grievances; collaborating across teams to maintain a competitive position in the health care industry by maximizing access, improving efficiency, and maintaining quality outcomes of therapy services; ensuring efficiency through cross-communication between appropriate service lines to enhance care coordination and patient experience; and developing new products and services that align with company goals and member needs. Minimum Qualifications: + Associates degree in Respiratory Therapy AND minimum of six (6) years of experience in respiratory therapy or a directly related field OR Minimum seven (7) years of experience in respiratory therapy or a directly related field. + Minimum one (1) year of experience in a leadership role with or without direct reports. + Respiratory Care Practitioner License (California) required at hire + Registered Respiratory Therapist Certificate required at hire + Basic Life Support required at hire Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Respiratory Equipment; Asthma Care; Pulmonary Care; Maintain Files and Records; Health Care Data Analytics; Intercultural Skills; Time Management; Service Focus; Patient Safety; Quality Improvement; Quality Assurance and Effectiveness; Clinical Quality Expertise; Patient Assessment; Care Coordination; Patient Advocacy; Patient Education COMPANY: KAISER TITLE: Respiratory Care Coordinator II, Blood Gas Lab LOCATION: Fontana, California REQNUMBER: 1395148 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Perform basic construction inspection tasks under supervision, support project coordination and vendor management, and contribute to compliance and documentation processes. | Entry-level knowledge or training in construction inspection, ability to learn and apply guidelines, collaborate with teams, and support project and vendor management activities. | Job Summary: In addition to the responsibilities listed below, this position is responsible for gaining more comprehensive knowledge and leveraging it to perform periodic inspections on construction projects of various scopes and receives training for future inspector duties (e.g., onsite inspection under some direction of a certified Inspector of Record (IOR), Material Testing Laboratory training, report writing, code review, ability to review construction documents; performing basic inspection tasks under some supervision (e.g., make simple measurements or observations, keep records, and gather data and information); receiving on-the-job training in the basic elements of construction inspection; informing team members with observation and compliance updates; learning guideline materials; and learning to recognize and understand the purpose of various guides, manuals, and terminology associated with construction work.Essential Responsibilities: • Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome. • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities. • Supports construction operations by: providing general guidance and coordination with the support team following narrowly defined parameters; using judgment and discretion to select the most appropriate action or procedure to assist with the resolution of problems; and communicating between the project team and others in the broader organization. • Supports construction deliverables by: working on larger components of projects with oversight from more senior project managers; developing and executing project plans independently or under the direction of others; assisting with project financials by monitoring financial aspects for assigned project initiatives; monitoring project performance against plan under the guidance of more senior project managers; assisting with the coordination of project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project; and allocating resources, establishing schedules, and makes task assignments with some oversight from more senior project managers. • Contributes to vendor relationship management by: supporting vendor relationship management and assisting with vendor assessments through updating department databases with changes to vendors active status as needed, providing guidance to tier one vendors with challenges to meet requalification financial criteria; and obtaining necessary documentation from vendors to complete annual vendor requalification and documenting vendors file as appropriate. • Acts in accordance with KP compliance by: utilizing a basic knowledge of the precepts of Corporate Compliance and Principles of Responsibility to maintain confidentiality, protect the assets of the organization, act with integrity, report observed fraud and abuse, and comply with applicable local, state, and federal laws and program policies and procedures. • Contributes to the management of knowledge and documents by: utilizing existing documentation to build and enhance working knowledge of policies and procedures. • Supports the use of data and metrics throughout construction management process by: performing standard data entry to support planning and scoping with guidance from a supervisor; and building a foundational awareness of using metrics to monitor and improve ones own performance.

Perform construction inspections, ensure compliance with plans and codes, coordinate regulatory inspections, manage project documentation and vendor relationships, and support construction operations and deliverables. | Requires knowledge of construction processes, regulatory codes, project management, vendor coordination, and ability to work independently with strong communication and problem-solving skills. | Job Summary: In addition to the responsibilities listed below, this position is responsible for performing continuous inspections of construction and renovations at assigned locations except for structural elements; reporting discrepancies and partners to resolve; reviewing the plans, specifications, schedule, and develops an inspection plan while ensuring compliance with Contract Documents and applicable codes; maintaining an on-going list of work to be corrected and/or completed by the General Contractor in accordance with approved plans and specifications; scheduling and coordinates regulatory agency inspections (e.g., AHJ field personnel, local building department personnel; identifying potential construction conflicts to Project Team and promotes equitable resolutions, documents construction; reviewing General Contractors request for information and assists the Project Team in determining if Regulatory Agencies review; facilitating Regulatory Agency field review of Instruction Bulletins and Change Orders; informing team members with observation and compliance updates; reviewing and verifying the accuracy of change orders and General Contractors monthly progress payment requests with the Project Team; and ensuring work aligns with the NIS Quality Assurance Governess Business Line including reporting criterion and as specified by local AHJ.Essential Responsibilities: • Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. • Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. • Supports construction operations by: providing specific guidance and coordination with the support team following narrowly defined parameters; using judgment and discretion to interpret guidelines to assist with the resolution of non-standard problems; and communicating between the project team and others inside and outside of the organization. • Supports construction deliverables by: working on smaller to larger organizational projects from initiation to close-out; developing, analyzing, and executing project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast; assisting in project financials; monitoring project performance against plan and provides input and justification for costs and budget impact; coordinating with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project; and allocating resources, establishes schedules, and makes task assignments with minimal oversight from more senior project managers. • Contributes to vendor relationship management by: supporting vendor relationship management and assisting with vendor assessments through updating department databases with changes to vendors active status as needed, providing guidance to vendors with challenges to meet requalification financial criteria; and obtaining necessary documentation from vendors to complete new vendor qualification and annual vendor requalification and documenting vendors file as appropriate. • Acts in accordance with KP compliance by: utilizing a full working knowledge of the precepts of Corporate Compliance and Principles of Responsibility to maintain confidentiality, protect the assets of the organization, act with integrity, report observed fraud and abuse, and comply with applicable local, state, and federal laws and program policies and procedures. • Contributes to the management of knowledge and documents by: utilizing existing documentation to build and enhance comprehensive foundational knowledge of policies and procedures; developing. reviewing, and updating template documents independently; and facilitating training and knowledge management practices to increase knowledge (e.g., Business Process Package, Community of Practice). • Supports the use of data and metrics throughout construction management process by: performing standard and non-standard data entry to support planning and scoping with minimal day-today guidance from a supervisor; and utilizing comprehensive foundational knowledge of metrics to monitor and improve upon their own performance.

Performing inspections, reviewing plans, coordinating with regulatory agencies, and ensuring compliance with construction standards. | Experience in construction inspection, knowledge of building codes, certifications in relevant fields, and project coordination skills. | Job Summary: In addition to the responsibilities listed below, this position is responsible for performing continuous inspections of all aspects of construction and renovations as qualified by the Class certification including all structural aspects with documentation in accordance with AHJ requirements at assigned locations.; reporting discrepancies to the General Contractor, Project Manager, and Architect/Engineer of Record and works with Project Team for resolution; reviewing the plans and specifications for inspections; reviewing contractors schedule and develops inspection plan that ensures compliance with Contract Documents and applicable codes; maintaining an on-going list of work to be corrected and/or completed by the General Contractor in accordance with approved plans and specifications; scheduling and coordinating regulatory agency inspections, including OSHPD field personnel and local building department personnel; identifying potential construction conflicts to Project Team and promotes equitable resolutions; reviewing General Contractors Request for Information and assists the Project Team in determining if Regulatory Agencies review is required; facilitating Regulatory Agency field review of Instruction Bulletins and Change Orders; informing team members with observation and compliance updates; reviewing and verifying the accuracy of Change Orders and General Contractors monthly progress payment requests with the Project Team; and ensuring all work is in accordance with the NIS Quality Assurance Governess Business Line including reporting criterion and as specified by local AHJ.Essential Responsibilities: • Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. • Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. • Supports with construction operations by: providing technical guidance and coordination with the support team following broadly defined parameters; using judgment and discretion to develop solutions to resolve moderately complex problems; and establishing a communication network between the project team and other internal and external personnel. • Supports with construction deliverables by: working on multiple moderately complex organizational projects from initiation to close-out; developing, analyzing, and executing project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast; assisting and monitoring project financials; monitoring project performance against plan, ensuring measurement of business benefits and outcomes, and makes adjustments as needed; coordinating with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project; and driving allocation of resources, establishes schedules, and task assignments to ensure established project management practices are in place. • Contributes to vendor relationship management by: overseeing vendor assessment and provide support to analytics processes (e.g., gathering data used to report out to senior leadership as requested, sharing frontline experiences for process improvement); and independently assisting vendors with challenges meeting financial and/or safety criteria for the qualification process. • Provides KP compliance consultation by: coordinating with other internal teams to ensure technical systems and processes are used and maintained in a manner that ensures compliance with all relevant regulations and standards; and consulting with operational leaders, risk managers, and facility directors to ensure compliance with relevant government, accreditation, and industry standards and initiatives at the service area, regional, and enterprise levels. • Contributes to the management of knowledge and documents by: providing professional and/or technical guidance to team members using advanced knowledge of policies and procedures; developing. reviewing, and updating template documents independently; and facilitating training and knowledge management practices to increase knowledge (e.g., Business Process Package, Community of Practice). • Supports the use of data and metrics throughout construction management process by: performing moderately complex data entry, and independently supporting planning and scoping; and utilizing advanced knowledge of metrics to monitor and improve upon their own performance.

Clean and maintain assigned medical center areas using various cleaning equipment and products to ensure a safe and sanitary environment. | Ability to operate cleaning equipment, use standard cleaning products, follow safety rules, and perform physical cleaning tasks under supervision. | Job Summary: Under direct supervision, cleans and maintains an assigned area, and performs a variety of environmental services duties in and around the medical center in order to maintain a neat, orderly, sanitary, and safe environment. Essential Responsibilities: • Operates and utilizes equipment needed to include cleaner, wet mop unit, dust pay, dust mop, back vacuum, automatic floor scrubber, shampoo machine, high speed buffer, carpet extractor, wet/dry vacuum, floor buffer, wall washer and utility cart. • Operates and utilizes sanipac, compactor and bailer. • Utilizing standard cleaning products, cleans patient areas to include restrooms, discharge beds, woodwork, horizontal surfaces, TVs cabinets, furniture, glass, walls, floors, all affixed items, replenish dispensers, remove soiled linen and trash. • Utilizing standard cleaning products, cleans auxiliary areas to include medication room, nursing station, tub room, soiled utility rooms, storage areas, staff lounge, quiet rooms, offices, exam rooms, treatment rooms, waiting rooms, lobbies, elevators, water fountain, ice machines, telephones, all horizontal surfaces and high dusting. • Replenishes supplies such as: paper-towels, toilet paper, soap, plastic liners, paper cups and seat covers. • Reports unsafe conditions such as defective or damaged equipment. • Assures sharp objects are in proper containers, follows safety rules established by the department and uses proper body mechanics such a lifting techniques. • Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 100

Assist healthcare providers with patient examinations, treatments, and procedures while maintaining compliance with medical policies and ensuring patient care quality. | Requires knowledge and experience in clinical support tasks such as sterile technique, assisting with diagnostic and therapeutic procedures, lab testing, and effective communication in a healthcare setting. | Job Summary: Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. • Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure. • Explains standard self-care procedures as directed by the provider. • Provides assistance in the exam room which is not limited to the following: • Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner. • Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider. • Completes necessary arrangements/organization of the treatment room prior to performing the procedure. • Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure. • Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips. • Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member. • Charts and initials such action in the OMR. • Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed. • Prepares and delivers instruments for Central Service processing. • Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients. • Displays tact and courteous behavior when working with staff and patients. • Actively participates in education programs and staff meetings that are scheduled by the department. • Maintains a clean work place. • Adheres to all Medical Center policies and procedures. • Participates and responds, when assigned, to Code Blue emergencies. • Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

Developing and executing complex sales and retention strategies for large accounts, managing cross-functional teams, and building strategic customer relationships. | Extensive experience in senior leadership roles, strong skills in strategic planning, partnership cultivation, and organizational effectiveness, with a focus on social impact or program management. | Selected candidate must reside in Northern California Travel required in and around the Sacramento and Sonoma Job Summary: In addition to the responsibilities listed above, this position is also responsible for developing and implementing highly complex competitive sales and retention strategy for KPs largest accounts including multi-year benefits strategies; partnering with customer organizations, key union influencers and/or decision makers, consultants, and other influencers to lead the development and implementation of complex reposition and growth strategies; driving the renewal sales negotiation to achieve the goals of the renewal or sale and align with the customers strategy; leading internal partners on the execution of customized account strategies to meet customer needs and provide exemplary service in a highly complex customer environment; executing strategy and expansions into other KP regions, ancillary products, and new populations of eligibles, leading other internal partners as appropriate; leading a cross-functional team (e.g., Client Service Management, physician ambassadors, underwriting, marketing, territory managers, labor liaisons, actuarial, community affairs, government relations) to ensure optimal resource use as account strategies are executed; maintaining expert knowledge of market intelligence, key trends, and customer insights that may influence broader organizational decisions; and demonstrating sensitivity while navigating internal or external issues that may impact KP labor management partnership. Essential Responsibilities: • Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members. • Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others. • Oversees customer experience and manages market turnaround expectations by: building and maintaining strategic relationships with customers, consultants, brokers, and/or channels while acting as the KP representative to oversee contract, benefit/service, and renewal activities; demonstrating expert product knowledge when educating customers, consultants, brokers, and/or channel partners, resolving complex questions or concerns; demonstrating an expert understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; partnering with engagement team/specialist to oversee engagement programs (e.g., member wellness); and providing accurate information including innovative recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs and guiding others to do the same. • Demonstrates commitment to KP sales and retention goals by: implementing highly complex strategies to meet or exceed targets for retention and growth for accounts in the Book of Business; documenting progress on Key Performance Indicators (KPIs), maintaining updated Customer Relationship Management (CRM) platform, and overseeing teams to do the same; and spearheading the sustained growth and competitive position of KP in the market. • Contributes to the execution of sales and renewals by: providing expert consultation across teams and/or functions on the RFR process for highly complex accounts, following established timelines and best practices; overseeing highly complex sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; overseeing task progress across organizations to facilitate the negotiation of highly complex and/or custom contracts and pricing; and developing and implementing cutting-edge strategies for cross-sell and upsell to increase growth and retention. • Supports internal and external communication by: overseeing collaboration across organizations to develop account strategy; developing and leading information networks across organizations to advance the process of meeting deadlines and objectives; providing expert recommendations to customer channels on all aspects of health benefits/services strategy and offering; and representing the marketplace perspective to influence strategic direction and decision-making of senior leadership.

Manage hospital care delivery operations, ensure compliance, and lead strategic initiatives to improve quality, safety, and efficiency in a 24/7 hospital environment. | Requires minimum 2 years leadership experience in healthcare or business operations, a Bachelor's degree in a related field, and knowledge of legal and regulatory healthcare standards. | Job Summary: Manages nursing and care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week hospital environment to ensure alignment with cost, quality, and clinical and utilization standards by ensuring daily activities in alignment with strategic objectives. Manages interdisciplinary hospital teams, ensuring proper training and holding staff accountable for performance including implementation of emergency preparedness plans. Manages hospital administrative functions to support patient care by driving compliance, reviewing workflow targets, managing human resource and labor management initiatives, identifying and/or addressing quality/risk management issues, and contributing to departmental budget management. Manages the work of cross-functional teams to develop and/or implement strategic plans to remediate issues and improve quality, service, affordability, and/or operating efficiency and monitoring performance metrics to evaluate performance. Ensures safe, quality and standardized patient care by monitoring and guiding continuous improvement of clinical practices, services, and operations for patients and staff, and maintaining compliance with legal and regulatory requirements. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. Essential Responsibilities: + Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. + Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. + Manages hospital administrative functions to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; reviewing ad hoc reporting to meet specific client needs related to workflow and performance targets; overseeing data collection, reviewing data, and translating reports into short-term operational initiatives; managing cross-functional activities including workplace and patient safety, human resources (e.g., recruitment, selection, promoting active recruitment, performance feedback), labor relations, training and development, and quality/risk management issues; leading survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and developing procedures for preparing audit documentation, information, and reports; and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader. + Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: managing complex work streams and implementing strategic initiatives with significant program impact; utilizing data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring daily operational activities involving direct and/or indirect patient care management; monitoring resources in hospital areas to ensure appropriate assignment and utilization; managing multidisciplinary hospital team(s) and holding team(s) accountable for performance; implementing emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan, revising recovery plans as needed, ensuring and confirming staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives, and monitoring implementation and delivery on objectives; and managing the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards. + Manages improvements to operations and technology processes by: managing the work of cross-functional teams including overseeing the development of goals and priorities, defining issues, and in some cases leading and implementing strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; contributing to the development of and implementing strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. + Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring and guiding the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and implementing and supporting the design of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care. Minimum Qualifications: + Minimum two (2) years of experience in a leadership role with or without direct reports. + Bachelors degree in a Business, Nursing, Health Care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR minimum six (6) years of experience in business operations, clinical health care, or a directly related field. Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Confidentiality; Maintain Files and Records; Employee Training; Stakeholder Management; Legal And Regulatory Requirements; Microsoft Office COMPANY: KAISER TITLE: Operations Manager I, Emergency LOCATION: Sacramento, California REQNUMBER: 1393983 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. Job Summary: Manages nursing and care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week hospital environment to ensure alignment with cost, quality, and clinical and utilization standards by ensuring daily activities in alignment with strategic objectives. Manages interdisciplinary hospital teams, ensuring proper training and holding staff accountable for performance including implementation of emergency preparedness plans. Manages hospital administrative functions to support patient care by driving compliance, reviewing workflow targets, managing human resource and labor management initiatives, identifying and/or addressing quality/risk management issues, and contributing to departmental budget management. Manages the work of cross-functional teams to develop and/or implement strategic plans to remediate issues and improve quality, service, affordability, and/or operating efficiency and monitoring performance metrics to evaluate performance. Ensures safe, quality and standardized patient care by monitoring and guiding continuous improvement of clinical practices, services, and operations for patients and staff, and maintaining compliance with legal and regulatory requirements. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. Essential Responsibilities: + Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. + Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. + Manages hospital administrative functions to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; reviewing ad hoc reporting to meet specific client needs related to workflow and performance targets; overseeing data collection, reviewing data, and translating reports into short-term operational initiatives; managing cross-functional activities including workplace and patient safety, human resources (e.g., recruitment, selection, promoting active recruitment, performance feedback), labor relations, training and development, and quality/risk management issues; leading survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and developing procedures for preparing audit documentation, information, and reports; and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader. + Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: managing complex work streams and implementing strategic initiatives with significant program impact; utilizing data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring daily operational activities involving direct and/or indirect patient care management; monitoring resources in hospital areas to ensure appropriate assignment and utilization; managing multidisciplinary hospital team(s) and holding team(s) accountable for performance; implementing emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan, revising recovery plans as needed, ensuring and confirming staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives, and monitoring implementation and delivery on objectives; and managing the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards. + Manages improvements to operations and technology processes by: managing the work of cross-functional teams including overseeing the development of goals and priorities, defining issues, and in some cases leading and implementing strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; contributing to the development of and implementing strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. + Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring and guiding the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and implementing and supporting the design of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care. Minimum Qualifications: + Minimum two (2) years of experience in a leadership role with or without direct reports. + Bachelors degree in a Business, Nursing, Health Care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR minimum six (6) years of experience in business operations, clinical health care, or a directly related field. Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Confidentiality; Maintain Files and Records; Employee Training; Stakeholder Management; Legal And Regulatory Requirements; Microsoft Office COMPANY: KAISER TITLE: Operations Manager I, Emergency LOCATION: Sacramento, California REQNUMBER: 1393983 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Serve as first point of contact for patients, assist with registration, verify insurance, handle cash transactions, and provide customer service support in a healthcare setting. | Requires experience or ability in customer service, patient registration, cash handling, appointment scheduling, and knowledge of healthcare policies and procedures. | Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting. Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. • Customer Service (Greeting, navigating, instructing/educating) • Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies. • Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology. • Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies. • Provides patient information to family members, following established patient confidentiality guidelines. • Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies. • Demonstrates flexibility when addressing various member issues and needs related to operations and member services. • Follows KP Service Standards. • General Job Functions: • Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol. • Ensures current schedules are accurate, makes authorized changes as appropriate. • Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate. • Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures. • Answers calls and relays messages to staff. • Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested. • Provides patient instructions as appropriate. • Performs related clerical duties as required, such as direct booking, copying, etc. • Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters. • Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information. • May assist in orienting new employees. • Maintains courteous relations with patients and staff. • Follows Labor Management Principals. • May perform other duties as required. • Cash Handling • Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures. • Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas. • Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe. • Additional duties for Service Representatives in Optical Services to include: • Coordinates eyewear for delivery to patient. • Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics. • Assists with inventory control procedures. • Additional duties for Service Representative in Laboratory to include: • Explains proper specimen collection to members, rejects unsatisfactory specimens. • Assures all pertinent information is entered into system during accessioning. • Updates and maintains all necessary logs. • Accessions laboratory requests in Health Connect/Laboratory Information System. • Maintains all printers - sorts and distributes results from printer processing. • Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.

Clean and maintain assigned medical center areas using various cleaning equipment and products to ensure a sanitary and safe environment. | Ability to perform physical cleaning tasks including lifting, operating cleaning machines, and following safety protocols with no formal education required. | Job Summary: Under direct supervision, cleans and maintains an assigned area, and performs a variety of environmental services duties in and around the medical center in order to maintain a neat, orderly, sanitary, and safe environment. Essential Responsibilities: Operates and utilizes equipment needed to include cleaner, wet mop unit, dust pay, dust mop, back vacuum, automatic floor scrubber, shampoo machine, high speed buffer, carpet extractor, wet/dry vacuum, floor buffer, wall washer and utility cart. Operates and utilizes sanipac, compactor and bailer. Utilizing standard cleaning products, cleans patient areas to include restrooms, discharge beds, woodwork, horizontal surfaces, TVs cabinets, furniture, glass, walls, floors, all affixed items, replenish dispensers, remove soiled linen and trash. Utilizing standard cleaning products, cleans auxiliary areas to include medication room, nursing station, tub room, soiled utility rooms, storage areas, staff lounge, quiet rooms, offices, exam rooms, treatment rooms, waiting rooms, lobbies, elevators, water fountain, ice machines, telephones, all horizontal surfaces and high dusting. Replenishes supplies such as: paper-towels, toilet paper, soap, plastic liners, paper cups and seat covers. Reports unsafe conditions such as defective or damaged equipment. Assures sharp objects are in proper containers, follows safety rules established by the department and uses proper body mechanics such a lifting techniques. Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 100 Qualifications: Basic Qualifications: Experience Moderate to heavy lifting ability required; ability to operate all types of floor machinery and other housekeeping related equipment. Ability to lift 50 lbs., carry items of 25 lbs., pushes carts up to 200 lbs. Ability to perform frequent pulling, pushing, bending, stooping, kneeling, twisting and reaching. Job requires extensive standing and walking. Ability to understand and communicate effectively. Must be willing to work in a Labor Management Partnership environment. Education • None License, Certification, Registration • N/A Additional Requirements: Preferred Qualifications: • Six months experience preferred Employment Type: Standard

Support providers and nurses during patient care by collecting clinical information, performing point of care testing, assisting with examinations and procedures, administering medications, and maintaining exam rooms. | High school diploma, 1000 hours of recent back-office experience, Medical Assistant certification, and Basic Life Support certification. | Job Summary: Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards. Essential Responsibilities: • Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws. • Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team. • Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated. • Identifies care gaps and schedules care gap visits/procedures, as indicated. • Prepares consent, school, and work forms for provider to review and sign. • Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures. • Completes point of care testing. • Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS). • Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures. • Documents patient care and education in the electronic medical record. • Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives. • May perform other in-scope duties as assigned. Basic Qualifications: Experience • 1000 hours of back-office experience required (within 1 year). Education • High School Diploma or General Education Development (GED) required. License, Certification, Registration • Medical Assistant Certificate from American Association of Medical Assistants OR NCCT National Certified Medical Assistant OR Certified Clinical Medical Assistant OR Registered Medical Assistant OR American Medical Technologist Medical Technologist Certificate • Basic Life Support required at hire from American Heart Association Additional Requirements: • Customer service aptitude demonstrated through Customer Service Assessment. Preferred Qualifications: • N/A Job Summary: Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards. Essential Responsibilities: • Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws. • Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team. • Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated. • Identifies care gaps and schedules care gap visits/procedures, as indicated. • Prepares consent, school, and work forms for provider to review and sign. • Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures. • Completes point of care testing. • Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS). • Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures. • Documents patient care and education in the electronic medical record. • Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives. • May perform other in-scope duties as assigned. Basic Qualifications: Experience • 1000 hours of back-office experience required (within 1 year). Education • High School Diploma or General Education Development (GED) required. License, Certification, Registration • Medical Assistant Certificate from American Association of Medical Assistants OR NCCT National Certified Medical Assistant OR Certified Clinical Medical Assistant OR Registered Medical Assistant OR American Medical Technologist Medical Technologist Certificate • Basic Life Support required at hire from American Heart Association Additional Requirements: • Customer service aptitude demonstrated through Customer Service Assessment. Preferred Qualifications: • N/A

Provide basic patient care and support functions including monitoring vital signs, assisting with procedures, maintaining supplies, and ensuring patient safety in compliance with policies. | Must have knowledge of basic patient care procedures, ability to perform simple lab tests, assist with medical procedures, comply with infection control and safety protocols, and maintain courteous relations with patients and staff. | Job Summary: The Emergency Care Assistant assists in the delivery of patient care and provides related support functions through the performance of a variety of tasks. Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. A. Provides basic patient care and makes visual observations reporting abnormalities in accordance with established nursing procedures and policies; documents observations and direct care information in patients medical record. 1. Monitor, identify, and report abnormal vital signs. 2. Assist with patient care activities; prepare for exam, set up for procedures, assist patients with ADLs, crutch fitting, eye irrigations, visual acuity testing, restraints, 12 lead EKG, applies oxygen administration devices and provides post-mortem care. 3. Performs blood draws for lab tests. 4. Performs a variety of simple, routine lab tests; dipsticks, finger-stick blood glucose testing. 5. Performs pulmonary function studies using peak flow meter. 6. Applies End-tidal CO2 detector. 7. Wound care; sets up for suturing, superficial wound cleaning and bandaging. 8. Applies monitoring equipment; pulse oximetry, cardiac, NIBP. 9. Chest Drainage set-up and monitoring. 10. Upper and lower extremity plaster splint application. 11. Assists with procedures and performs CPR as needed. 12. Assist with transport and discharge of patient. B. Maintains department supplies, stocking treatment areas and replenishing as needed. Maintains a clean working environment utilizing established standards for infection control. 1. Monitors environment for cleanliness and safety. 2. Remove and report faulty, non-functioning equipment to Charge nurses. 3. Comply with patient safety practices/policies. 4. Complies with department standards for universal precautions and spread of infection. 5. Provides for patient safety and adheres to department policy for restraints, side rails and call lights. 6. Stocks treatment rooms and puts away supplies ordered. C. Demonstrates knowledge and compliance with medical center rules and regulations regarding fire safety, infection control, disaster plan and employee health screening requirements. 1. Uses aseptic technique and good hand washing technique. 2. Follows hazardous waste protocols. 3. Maintains compliance for attendance for Annual Review Day. 4. Maintains compliance with annual employee health screens. D. Establishes and maintains courteous, cooperative relations with the public, patients and other personnel, including telephone etiquette. Exhibits excellent customer relations to patients, visitors, physicians and co-workers; shows courtesy, compassion and respect; conforms to Service Standards set for the department. E. Utilizes department computer system to input appropriate orders, retrieve requested information, and complete required information for processing patients evaluated if necessary. F. Answers telephones, call lights, and refers unanswered questions to appropriate staff. G. Assists in orientation of new staff as directed. H. Participates in department staff meetings and in-services as determined appropriate. Assume other activities and responsibilities from time to time as directed.

Oversee delivery of large-scale programs with multiple workstreams, manage risks and vendor relationships, ensure stakeholder alignment, and drive organizational change management. | Minimum 7 years program management experience, leadership skills, knowledge in change management, negotiation, data analysis, financial acumen, and project management. | Must reside (or willing to relocate) in a Kaiser Permanente markets (OR, WA, CO, CA, HI, VA, DC, GA, MD) Salary range will vary depending on the city and state you reside. The new National Health Plan Enablement & Integration team’s objective is to deliver immediate outcomes for the organization, while laying the groundwork necessary for Kaiser Permanente’s long-term, sustainable performance. This team will drive enterprise health plan process improvement and the implementation of business methodologies and best practices, with the outcome of operational effectiveness and high-reliability systems. Collaboration with KP’s markets and health plan teams is central to the approach towards modernization of health plan capabilities Job Summary: Oversees the delivery of large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Drives the completion of the work of multiple program teams by evaluating providing feedback on internal and/or external resources and team composition. Proactively monitors, identifies, and mitigates risks, issues, and trigger events across multiple, interdependent programs by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy-in, engagement, and support of diverse program stakeholders. Reviews vendor performance levels, provides direction on service improvements or revisions to strategy, and facilitates contract negotiations with vendors. Essential Responsibilities: • Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members. • Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others. • Oversees the delivery of large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Analyzes, integrates, and manages program plans for the most complex program initiatives which include scope identification and management, schedules, inter-dependencies, and resource forecasts. Manages and monitors the program financials of large, high profile, dynamic program initiatives. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Leads program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Assists in the establishment and management of proper program management practices in regard to allocation of resources, schedules and task assignments. This role may perform project management duties in addition to program management responsibilities. • Drives the completion of the work of multiple program teams. Evaluates internal and/or external resources and provides feedback on team composition based on the alignment of team member skills and program demands. Creates and communicates a clear vision of program goals and objectives to the team. Provides guidance and feedback to team members. • Proactively monitors, identifies, and mitigates program risks, issues, and trigger events across multiple interdependent programs by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. • Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures. • Ensures the alignment, buy-in, engagement and support of diverse program stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, executive management, and business leaders; and clarifying accountability and authority across stakeholders. Identifies and works closely with key stakeholders based on their level of influence and decision making and ensures all appropriate stakeholders are represented and included. Determines program goals, influences the prioritization of deliverables, coordinates all business processes (e.g. program change management, communication) and facilitates decisions necessary for program delivery by partnering with program sponsors and/or review boards. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to executive audiences. Engages with executive stakeholders to identify long term value to the organization and define success. • Reviews vendor performance to provide direction for service improvements or revisions to strategy. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Facilitates contract negotiations with vendors, and reviews and resolves issues with vendor invoices. Qualifications: Minimum Qualifications: • Minimum five (5) years experience in a leadership role with or without direct reports. • Bachelors degree from an accredited college or university and minimum twelve (12) years experience in project management or a directly related field, including minimum seven (7) years program management experience OR Minimum fifteen (15) years experience in project management or a directly related field including minimum seven (7) years program management experience. Additional Requirements: • Knowledge, Skills, and Abilities (KSAs): Change Management; Negotiation; Applied Data Analysis; Financial Acumen; Business Relationship Management; Conflict Resolution; Managing Diverse Relationships; Project Management; Project Management Tools; Risk Assessment; Quality Assurance Process; Service Focus; Strategic Program Management Employment Type: Standard

Provide remote ICU nursing consultation and support using video monitoring and EPIC technology to assist bedside ICU staff and physicians in timely clinical interventions. | Five years ICU experience, one year quality or supervisory ICU nursing, bachelor's degree, critical care RN certification within 12 months, and California RN license required. | Job Summary: Provides remote consultative and supportive nursing care to Intensive Care Units (ICU) to multiple medical centers utilizing in room camera and EPIC technology from a remote, centralized hub. Collaborates with ICU doctors and nurses provide timely intervention for critically ill patients to achieve optimal patient outcomes.Essential Responsibilities: • Performs video monitoring and assessment of ICU patient data. Performs safety rounding of ICU patient rooms. Collaborates with the ICU doctor located in the remote hub to ensure timely consultation and intervention on ICU patients requiring immediate intervention. • * • * • * Responds to request by ICU RNs for nursing care consultation on ICU patients. Works remotely with bedside nurses in providing real time, clinical decision support for ICU patients with conditions requiring immediate attention such as physiologic changes resulting from actions or inactions of the care team during evening and night shifts. • * • * • * Collaborates in continuous performance improvement activities with remote interprofessional teams ito achieve optimal patient and family outcomes. Leverages technology in gathering and evaluating quality metrics as a means to measure and report on patients data. Reviews critical care quality metrics. • Qualifications: Basic Qualifications: Experience • Five (5) years minimum experience working in Intensive Care Units (ICU) • One (1) year of Quality RN experience, ICU supervisory or Clinical Nurse Specialist specializing in Critical Care. Education • Bachelors degree in nursing, business administration, economics, health care administration, operation research, public health administration, or other related field. License, Certification, Registration • Critical Care Registered Nurse Certificate within 12 months of hire OR Critical-Care Registered Nurse (Tele-ICU) - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Pediatric (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Neonatal (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Adult (AACN) within 12 months of hire • Registered Nurse License (California) Additional Requirements: • Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: • Masters degree in Nursing or related field. Employment Type: Standard

Coordinate and procure DME supplies, validate referrals for medical necessity and compliance, communicate with internal and external stakeholders, and ensure customer satisfaction in a healthcare setting. | Experience with DME product coordination, knowledge of healthcare referral processes, strong communication skills, and ability to work under regulatory guidelines. | Job Summary: To support the mission of Kaiser Permanente Northwest (KPNW) through providing the full line of Durable Medical Equipment (DME) products and services to Kaiser Permanente Health Plan members as covered by the DME benefit; including, but not limited to prosthetics, orthotics, DME equipment and supplies, enteral, nutrition and oxygen. Act as a resource for KPNW by providing strong, consistent communication and education of guidelines and procedures to obtain necessary DME. To ensure DME referrals are in compliance with local, state, and federal guidelines, billing instructions and limitations, and benefit eligibility. This position works under the supervision of the DME Manager. Essential Responsibilities: • Coordination and procurement of delivery of DME supplies and equipment, including, but not limited to prosthetics, orthotics, DME equipment and supplies, enteral, nutrition and oxygen. • Review, validate and process all eligible physician/clinician referral requests including internal referrals that are faxed, emailed, voicemail, verbally over the phone, or located in EPIC, OneHealthPort. Review referral for appropriateness and completeness, review health record to determine medical need and compliance to all lines of business (LOB) guidelines, work with vendor to coordinate delivery expectations. Communicate referral determination according to DME guidelines based on the line of business (LOB) and/or priority indicated. Maintain compliance to regulatory standards for response times according to Kaiser policy and DME turn-around time (TAT). • Through appropriate utilization review (i.e., based on clinical need, diagnosis, prognosis, and regulatory guidelines) of all equipment determine on-going need of authorized equipment • Ensure customer satisfaction by providing fast, reliable, courteous, auditable, appropriate service to our customers. Act as a liaison for DME services to all customers in the supply chain, both internal and external e.g. Care Coordinators, Discharge Planners, Home Health, Clinicians, Physical Therapy, Respiratory Therapy, Vendors, Claims, Purchasing/Contracting, Pharmacy, Members, etc. to ensure customer satisfaction. Problem-solve, serve as resource, provide information on products, services, and processes. • Research and resolve referral discrepancies initiated by members, vendors, and communications from the claims department. Reconciliation includes differences in quantity, HCPCS codes, and vendor. • Effectively communicate and develop and maintain positive relations interregionally, intradepartmentally and within the business community to ensure professional and ethical business practices. • Provide ongoing communication to management of necessary system maintenance to the DME system to ensure the accuracy of the resource information, including, but not limited to, DME Coordinator Desktop Level Procedures, dot-phrases in EPIC, as well as templates in EPIC. • Strong verbal communication skills in a high call volume call center environment. • Route and escalate calls to appropriate resources and/or management. • Process member manual pay authorization requests per DME guidelines, ensuring that proper receipts are submitted, and timely approvals are sent to claims for member reimbursement. Follow up with claims department on status updates as members inquire on reimbursement. • Perform other duties as assigned by supervisory personnel and DME staff that are consistent with the individuals training and experience.