Kaiser Permanente

Provide administrative coordination including data management, event support, and cross-team collaboration. | Requires 2+ years in healthcare or business administrative roles with strong communication, data integrity, and organizational skills. | Job Summary: Assists with information maintenance and distribution by drafting integrative presentations, detailed correspondence, and reports. Facilitates workflow by assisting in the adaptation of relevant solutions and standard requests and issues from department managers on an ad-hoc basis. Assists with event coordination by coordinating and calendaring meetings for directors and their direct teams, independently. Assists with event execution by arranging small-scale and some basic medium-scale events, with limited guidance and general directions from senior colleagues. Starts to apply data maintenance and management by leveraging advanced department data and documentation retention policies. Essential Responsibilities: - Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes. - Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams. - Assists with information dissemination by: drafting integrative presentations, handouts, reports/spreadsheets, graphics, status reports, resource management reports, and other deliverables based on an advanced knowledge of business practices/process, with minimal direction from senior colleagues; writing detailed correspondence (e.g., letters, reports, confidential documents) to staff and managers, independently and with appropriate judgement and discretion; abeling, sorting, and maintaining the integrity of department files, independently; tilizing software and databases to retrieve required information and independently write reports. - Facilitates the work flow of the department by: assisting in the adaptation of relevant solutions standard requests and issues from department managers on an ad-hoc basis; assessing problems or questions to propose resolution, with guidance; operating standard office equipment (e.g., email, fax, xerox), with general instructions; maintaining inventory control and stocking department office supplies, equipment, and employee work environment resources (e.g., space assignment, computer) in alignment with advanced knowledge of budgetary policies and escalating inventory issues; receiving, screening, and referring standard incoming and outgoing emails, calls, and visits to the appropriate staff member while mentoring others; inputting and editing varied time cards; and learning about new staffing onboarding activities and assisting in execution, when necessary. - Assists with event coordination by: ating and calendaring meetings for directors and their direct teams with front line employees, independently; may be supporting meeting facilitation through PowerPoint presentation coordination, taking parking lot notes, ensuring equipment works, and ordering food when appropriate, independently; finding and booking meeting rooms appropriate for the audience and meeting objectives, weighing alternatives and selecting the best and most appropriate option. - Assists with event execution by: arranging small and some basic medium-scale events, with limited guidance and general directions from senior colleagues; organizing standard travel arrangements for department head and/or staff members, independently; assisting in execution of small group meetings, conferences with general direction; providing on-site coordination for standard issues, independently; obtaining necessary standard audio-visual equipment, conference rooms, and catering for events; and distributing the agenda and taking meeting minutes in meetings. - Starts to apply human-resources data maintenance and management by: leveraging advanced department data and documentation retention policies; inputting, compiling, organizing, validating, tracking, and maintaining data integrity, and performing standard data analyses, independently; and formatting straightforward graphs, spreadsheets, and reports. Qualifications: Knowledge, Skills and Abilities: (Core) - Ambiguity/Uncertainty Management - Attention to Detail - Business Knowledge - Communication - Critical Thinking - Cross-Group Collaboration - Decision Making - Dependability - Diversity, Equity, and Inclusion Support - Drives Results - Facilitation Skills - Health Care Industry - Influencing Others - Integrity - Learning Agility - Organizational Savvy - Problem Solving - Short- and Long-term Learning & Recall - Teamwork - Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) - Computer Literacy - Customer Experience - Data Entry - Data Integrity - Interpersonal Skills Minimum Qualifications: - Minimum two (2) years of experience in Communications, Business, Health Care, or a directly related field. - High School Diploma or GED, or equivalent AND minimum three (3) years of experience working in a corporate or business office environment OR Minimum four (4) years experience working in a corporate or business office environment. Preferred Qualifications: - Associate's degree in Communications, Business, Health Care, or related field. Employment Type: Standard

Enter, maintain, reconcile, and verify data accuracy while collaborating with the team and supporting data reporting and abstraction. | Requires experience with data processes, clinical and administrative data abstraction, data reconciliation, and collaboration across teams in a healthcare setting. | Job Summary: Contributes to data processes and maintenance by contributing to entering, maintaining, reconciling data, and verifying accuracy of information in collaboration with the team while exercising judgment to inform accuracy. Contributes to data abstraction by identifying and capturing standard and nonstandard administrative and clinical data elements, such as patient data. Performs data processing to include performing adjustments for a variety of data independently and conducting routine and nonroutine data uploads. Contributes to completion of data reports by developing or using reporting data and metrics for internal and external reports. Essential Responsibilities: - Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes. - Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams. - Contributes to overall data process and maintenance by: contributing to entering, maintaining, and reconciling data as needed; verifying accuracy of information in collaboration with the team while exercising judgement to inform accuracy; and responding independently to standard and nonstandard requests for data from the team or manager to support business processes. - Contributes to data abstraction by: identifying and capturing key standard and nonstandard administrative and clinical data elements, such as patient data based on procedures provided; reviewing medical records to identify standard and nonstandard data required for secondary use; reviewing regulatory requirements in support of the team to ensure changes are integrated correctly (e.g., metric changes); leveraging information from electronic health records independently with broad guidelines and uploading for use and reduction of abstraction needs; and transferring data as needed for typical or routine data transfers. - Supports or leverages data processing by: conducting routine and nonroutine data uploads independently; maintaining and contributing to the team in support of and verification for a variety of data; and reconciling a variety of discrepancies between data sources and escalating issues to a supervisor/manager as needed. Skills: Business Process Management, Business Support, Clinical Data, Data Entry, Data Management, Data Processing, Data Quality, Establish Priorities, Medical Record System, Medical Records, Medical Treatment, Mentoring, Metrics, Organizational Skills, Procedure Development, Project Planning, Project Tracking, Reconciliation, Regulatory Requirements, Time Management undefined: Kaiser Permanente At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. Company Size: 10,000 employees or more Industry: Healthcare Services undefined: 1945 Website: http://www.kp.org/careers

Lead supply chain standards, monitor vendor compliance, resolve inventory issues, analyze data to optimize operations, and support projects. | Bachelor's degree with 4+ years experience or 7+ years in purchasing, logistics, or finance; proficient in databases and spreadsheets. | Note: Work location is remote (e.g. home address), per Kaiser Permanente’s Authorized States Policy ▪ Employees may be required to travel to a Kaiser Permanente or customer sites. Residency required in the primary location: 10350 E. Dakota Ave., Denver, Colorado 80247 Job Summary: Proposes and applies best standards and practices in Supply Chain and Logistics, leads compliance to relevant guidelines, and resolves and escalates inventory, asset, and vendor/suppliers deficiencies. Evaluates current systems to optimize, maintain, and transform current processes, and creates and executes research plans to develop new/existing business operating models according to supply chain future state. Monitors audits suppliers, conducts and evaluates corrective actions based on interpreting needs identified from audits, and facilitates business reviews. Analyzes and reviews results on utilization, quality, inventory levels, and courier routes for projects, while assessing customer satisfaction levels. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Performs asset accounting tasks by: performing support tasks to guide transfers and disposals, independently; maintaining records of dispositions in the accounting system independently; implementing policies and procedures to achieve accountability for the misuse of assets independently; and providing ideas and recommending cost reduction opportunities. Ensures ongoing quality customer services by: resolving moderately complex customer issues pertaining to vendors/suppliers reporting, billing, and merchandise independently; resolving moderately complex backorder problems, delivery delays, repairs, customer concerns, and returns; coordinating with facility departments to return product for credit or exchange and recalls independently; and preparing reports (e.g., key metrics, cost and daily analysis) to customers independently. Ensures adequate levels of inventory are maintained by: resolving moderately complex problems in the receipt and distribution of inventory, and administering transactions and requests for supplies, equipment, independently; conducting quantitative/qualitative analyses to forecast demand to minimize obsolescence or expiration independently; applying strategies for maintaining automated inventory and ordering systems to support moderately complex inventory reconciliation; confirming moderately complex reorder levels are updated, maintained, and adhered to so that proper product rotation remains valid, and inventory levels are accurate; and working collaboratively with contacts internal and external to the organization to maintain the inventory control system (e.g., ensure accuracy of product line, proper level of stock, rotation of product, cleanliness of product/carts). Note: Depending on assignment, this may include providing direction and leadership to represented employees related to ordering or other inventory tasks. Maintains and improves supply chain and operations by: executing moderately complex activities (i.e., shipping logistics, carrier, and inventory system evaluation) to optimize, maintain, and transform current processes for increased efficiency; developing and executing research plans to identify new/existing business operating models according to supply chain future state functional and technical design; and, with contacts internal and external to the organization, executing and monitoring processes to determine end-to-end sourcing, procurement, and logistics. Exercises purchasing strategy that is consistent with the overall national sourcing strategy by: facilitating moderately complex purchase requests and sourcing substitute items if needed immediately by requesting department; providing recommendations for purchase standardization, quality, amounts, or equivalency; resolving moderately complex purchase-related problems and implementing cost savings procedures, independently; developing, recommending order quantities, and conducting product evaluation and trials, independently; and analyzing enterprise supply usage data, contract data, and evidence-based data to select new products and equipment independently. Complies with state and federal regulations, and company policy/procedures pertaining to purchasing, inventory management, and distribution by: proposing and applying best standards, practices, and enforcing relevant guidelines (e.g., parking and shuttle); soliciting and analyzing quotations for new stock and non-standard items, and fulfilling contracts to ensure compliance independently; producing non-standard reports for compliance monitoring (e.g., Joint commission, Sarbanes-Oxley [SOX]) and audits independently; proposing and implementing corrective action, and resolving deficiencies independently as necessary on a timely basis and in accordance with company policy; and administering programs of information, organizing data, training, education for managers/product users on standards programs, product selection, and expected compliance independently. Manages suppliers/vendors performance and relationships by: resolving, identifying, and escalating problems with suppliers/vendors, ensuring they comply with policies, and regulations, independently; collaborating with others to support the onboarding of suppliers/vendors, supporting the administration of standard contract negotiations, and serves as a point of contact and escalation for suppliers/vendors, independently; conducting corrective actions based on interpreting needs identified from audits independently; resolving moderately complex suppliers/vendor issues; and facilitating business reviews to ensure suppliers/vendors meet operational and cost targets independently. Provides technical analysis and reporting services for others by: executing analyses and reviewing results on utilization, quality, inventory levels, and courier routes for moderately complex projects; pulling data from service surveys tools to assess satisfaction levels and develop quality improvement procedures, independently; utilizing tools, techniques, and assumptions to ensure moderately complex analyses are appropriate to support operational and business decisions; and preparing reports in response to business needs for selected departments documenting moderately complex analytical results. Minimum Qualifications: Minimum two (2) years of experience with databases and spreadsheets. Bachelors degree in Business Administration, Economics, Finance, Material Management, Operations Research, or related field AND minimum four (4) years of experience in purchasing, contracting, negotiations, material management, logistics, finance, or a directly related field OR Minimum seven (7) years of experience in purchasing, contracting, negotiations, material management, logistics, finance, or a directly related field.

Lead delivery and modernization of enterprise identity capabilities with technical leadership for IT operations ensuring secure, scalable identity solutions. | Bachelor's degree and 10+ years in IT consulting or business analysis with deep Microsoft Entra expertise and leadership experience. | Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes. Defines the impact of requirements on upstream and downstream solution components. Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Lead process improvement initiatives within supply chain and vendor risk to drive transformational change. | Bachelor's degree with 8-11 years in process improvement including leadership and expertise in Lean/Six Sigma. | The role of Process Improvement Consultant V collaborates closely with the Supply Chain Services-Vendor Risk and Data Office leadership and other business leaders across all the Kaiser markets and with IT to develop, manage, and oversee process improvement initiatives from planning to execution to sustainment. Performs business process analysis and design, utilizes improvement methodologies such as DMAIC, Six Sigma, Value Stream Mapping, system thinking. A significant portion of the work ensures alignment of organizational objectives with cutting-edge industry practices, standards and benchmarks, as well as leading change management activities associated with process improvements requiring complex data analysis to drive transformational change (Process, System, People). This position will be remote but needs to be based in CA (will consider CO). Job Summary: Leads the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen. Serves as a lead consultant to stakeholders and process owners to drive process improvements. Develops strategic plans which ensure alignment of organizational objectives, business priorities, and process improvement initiatives. Serves as a lead advocate for continuous improvement by keeping abreast of cutting edge industry practices, standards, and benchmarks. Leads change management activities associated with process improvement and performs complex data analyses to drive process improvement initiatives. Essential Responsibilities: Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams. Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. Leads the delivery, execution, and sustainment of process improvement (PI) engagements including kaizen by leveraging advanced methods and tools to ensure the development of stakeholder capabilities for process change and improvement; applying data-driven PI principles, tools, and problem-solving methods including Lean/Six Sigma concepts and techniques; fostering high performance team capabilities to harness collective intelligence and take quick action to test ideas and achieve real time business results; leading the design and development of process architecture and recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses; sharing accountability for realization of results with process owners; and presenting results and recommendations to senior management as appropriate. Serves as a lead consultant to stakeholders and process owners by providing consultation and trusted partnership to stakeholders and teams to drive process improvements; leading the development of management systems to sustain process changes; fostering stakeholder process improvement leadership competencies; providing training and guidance to stakeholders on complex issues and engagements; and providing ongoing coaching to senior management in order to build a continuous improvement mindset and culture, and to build capabilities that drive results. Develops strategic plans which ensure alignment of organizational objectives, business priorities and process improvement initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish process success; partnering with senior stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a lead advocate for continuous improvement by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; leading the ongoing enhancement of process improvement practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy. Leads change management activities associated with process improvement by engaging stakeholders to obtain support and buy in for changes; partnering with senior management, project champions, and process owners to align process improvement initiatives with business objectives; determining appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. Performs complex data analyses to drive process improvement initiatives by identifying appropriate data analysis tools and approach to assess system or process performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced analyses and performing experimental tests; and identifying and alleviating risks through data-driven analysis. Minimum Qualifications: Minimum three (3) years experience in a leadership role with or without direct reports. Bachelors degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field and Minimum eight (8) years experience in process improvement or a directly related field OR Minimum eleven (11) years experience in process improvement or a directly related field.