Jump

Leading client engagements, translating insights into strategic recommendations, and managing research initiatives and stakeholder relationships. | Extensive experience in management consulting, strategy, or analytics, with strong project management and stakeholder engagement skills, preferably in financial services. | About the Role Jump is hiring a Strategy Manager to lead client-facing, consulting-style engagements with large wealth management firms. This role owns high-priority projects, partnering directly with senior leaders to tackle questions tied to growth, advisor performance, adoption, and ROI. You will lead end-to-end delivery, from scoping through executive readout, and translate findings into clear recommendations that leadership teams can act on. The role also supports research initiatives, enterprise go-to-market efforts, and strategic narratives that shape how Jump scales with its largest clients. This is a high-ownership managerial role. You will run multiple workstreams, manage senior stakeholders, lead a small team, and set the bar for clarity, rigor, and executive-level communication. What You’ll Do Consulting Engagements Lead end-to-end delivery of paid advisory engagements with Jump’s largest enterprise clients, from problem definition through executive readout. Partner with senior stakeholders to define growth and performance questions and translate them into structured analytical workstreams. Use Jump conversational data to identify the advisor behaviors and meeting dynamics that differentiate successful vs unsuccessful outcomes Synthesize findings into executive-ready narratives and practical recommendations leaders can operationalize. Own engagement operations across concurrent workstreams, including planning, scope, stakeholder cadence, and quality control. Build repeatable frameworks and best practices to improve delivery speed and consistency over time. Research and Thought Leadership Support ongoing research initiatives with financial institutions and academic partners focused on advisor behavior and client outcomes. Contribute to publishable studies and industry insights derived from large-scale conversational and behavioral data. Enterprise Go-to-Market Enablement Support enterprise sales efforts through insight-led storytelling, strategic narratives, and customized client materials. Conduct firm-level research to support targeting, positioning, and opportunity sizing. Strategic and Ad Hoc Work Build outcome-based ROI and pricing models tailored to specific firms, segments, or use cases. Identify emerging product and advisory opportunities based on recurring patterns observed in Jump client data. Create high-impact presentations and narratives delivered by the Head of Insights to executive and advisor audiences. About You You are a strong operator and communicator who can drive complex projects to completion with speed, ownership, and polish. You are comfortable owning senior stakeholder relationships and delivering clear updates and decisions without drama. You have strong analytical instincts and can turn messy data into defensible findings and practical recommendations. You write cleanly and build slides that executives can immediately understand and use. You maintain high standards while moving quickly and delivering consistently. What You’ve Done Bachelor’s degree required, with a strong record of academic achievement. 5+ years of experience in management consulting, strategy and operations, go-to-market strategy, and/or data science and analytics roles, with a track record of delivering executive-ready insights and recommendations. Experience in wealth management or financial services is highly preferred. Experience owning end-to-end project delivery including scope, timelines, stakeholder management, and executive communication. Experience leading and developing a team, including managing quality, coaching, and driving accountability. Advanced Excel and PowerPoint skills, with consistently high-quality deliverables built for senior audiences. Nice to Have: Tableau, Python, or R experience. About Jump Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker-dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs, including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series B company backed by top venture capital firms and industry strategics, including Battery, Sorenson, Pelion, and Citi.

Manage full-funnel growth marketing initiatives, optimize acquisition, activation, retention, and expansion, and analyze funnel metrics to drive revenue impact. | Proven experience in paid campaigns, growth experiments, and analytics tools like HubSpot, Google Analytics, and BI tools, with a track record of measurable results. | Growth Marketing Manager Title - Growth Marketing Manager Reports To - Head of Marketing Location - [Draper, UT / Park City, UT or Remote] About the Role You are a full-funnel, metrics-driven growth marketer who owns acquisition through revenue impact. You’re comfortable being accountable for both top-of-funnel efficiency and down-funnel outcomes, and you make decisions based on data, not vibes. You thrive in a fast-paced startup environment, where you’re expected to build process from scratch, run experiments end-to-end, and move quickly without waiting for perfect information. You are hands-on, curious, and hungry to learn what “world-class” looks like—and then raise the bar. You communicate directly and kindly, assume best intent, and focus on outcomes over ego or politics. You care deeply about doing great work and shipping impact. Acquisition & Awareness Grow qualified website traffic and optimize source mix Own paid channel performance (LinkedIn, Google, etc.) Improve paid efficiency metrics (CPC, CPM, CTR) Increase visitor → lead conversion by channel Pipeline & Revenue Generate high-quality MQLs with clear CAC ownership Improve SAL and SQL conversion in partnership with Sales Drive and report on marketing-sourced pipeline ($) Support revenue attribution and influence modeling Funnel & Activation Optimize lead → trial/signup conversion Improve signup → activation rate against a defined product milestone Reduce time-to-value (TTV) Increase activation → opportunity conversion Retention & Expansion (Cross-Functional) Partner with Product and CSMs to improve trial-to-paid and paid retention Reduce churn through better activation and engagement Support expansion and upsell through lifecycle and engagement insights Track product engagement (WAU, feature adoption) What We’re Looking For Core Skills Strong analytical ability across funnel metrics, cohorts, and attribution Proven experience running experiments end-to-end (hypothesis → test → analysis → iteration) Hands-on paid growth experience with measurable results Experience Managed paid campaigns on platforms like LinkedIn and Google Track record of improving efficiency, conversion, and pipeline impact Comfortable owning outcomes, not just execution Tools HubSpot UTMs LinkedIn Ads Google Analytics Looker Studio (or similar BI tools) About Jump Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere. Compensation Annual Salary $110,000 - $145,000 Equity Medical, dental, vision benefits 401k available

Own pipeline creation and acceleration through multi-channel campaigns, optimize funnel performance, and collaborate cross-functionally to drive revenue. | 4-7 years of B2B demand generation experience, proven SaaS pipeline success, hands-on with paid channels and automation, strong analytical skills, and partnership with sales. | DemandGen, Director Title - DemandGen, Director Reports To - Head of Marketing Location - Draper, UT / Park City, UT or Remote About the role We’re looking for a Demand Generation Manager to own pipeline creation and acceleration across our go-to-market motion. This role is responsible for building, executing, and optimizing campaigns that drive qualified demand and measurable revenue impact. You’ll run campaigns across channels - LinkedIn, Google, etc - and bring structure, prioritization, and repeatability to demand gen—while still being hands-on and scrappy. This role sits at the intersection of marketing, sales, and RevOps, and will be measured by pipeline and revenue outcomes, not just leads. What you’ll do Own pipeline generation • Plan and execute multi-channel demand gen campaigns (paid search, paid social, content syndication, webinars, events, email) • Drive MQL → SQL → pipeline with clear hypotheses and targets • Own quarterly pipeline goals in partnership with Sales and RevOps Build scalable programs • Design and run lead capture, nurture, and re-engagement programs • Improve lead quality through segmentation, scoring, and routing • Partner with content and product marketing on offers that convert Optimize performance • Track and analyze funnel performance from first touch through opportunity • Optimize for CPL, conversion rates, and pipeline efficiency • Run experiments to improve channel performance and campaign ROI Collaborate cross-functionally • Work closely with Sales on ICP definition, messaging, and feedback loops • Partner with RevOps on attribution, reporting, and tooling • Align with Product Marketing on positioning and launches Operate like an owner • Manage campaign calendars, budgets, and vendors • Help define demand gen best practices as the team scales • Contribute to GTM planning and forecasting What success looks like (first 6–12 months) • Predictable, repeatable pipeline contribution • Improved MQL → SQL and SQL → opportunity conversion rates • Clear visibility into what channels and campaigns actually drive revenue • Strong trust and alignment with Sales and RevOps • Campaigns that scale without heroics What we’re looking for Must-haves • 4–7 years of experience in B2B demand generation or lifecycle marketing • Proven track record of driving pipeline in a SaaS or tech company • Hands-on experience with paid channels and marketing automation • Strong analytical skills and comfort with funnel metrics • Experience partnering closely with Sales teams Nice-to-haves • Experience at a Series A–C company • Familiarity with PLG or hybrid sales motions • Experience owning budget and forecasts • Comfort wearing both strategic and execution hats Tools you may have used • HubSpot, Marketo, or similar • Salesforce • Google Ads, LinkedIn Ads • Amplitude, GA, or other analytics tools • Clearbit, ZoomInfo, or enrichment tools Why this role matters This is a high-impact role at a critical stage of growth. You’ll shape how demand generation works at the company—not just run campaigns. The right person will grow into a senior leader as the team scales. About Jump Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere. Compensation • $150K - $180K DOE • Equity • Medical, dental, vision benefits • 401k available

Own and manage the martech stack, lead product development for fan-facing features, handle client escalations, and collaborate across teams to deliver AI-enabled marketing solutions. | 3+ years product management experience with ecommerce/B2B2C, martech expertise, AI fluency, client relationship skills, and knowledge of marketing analytics and attribution. | Description Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - removing unnecessary costs and creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we’ve raised $60 million from top investors including Alexis Ohanian’s Seven Seven Six and Forerunner Ventures.Our platform powers teams across the NBA, WNBA, and NWSL helping them reduce costs, boost ticket sales, and deliver innovative fan experiences. We’re a remote-first team driven by core values - begin with trust, play like the underdog, and do your thing. If you’re collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. The Role We’re looking for a Product Manager to own Jump’s martech stack, the backbone of our marketing operations and analytics. This role blends strategic ownership, hands-on execution, and operational leadership. You’ll collaborate with internal teams including engineering, design, and go-to-market, as well as work directly with clients to deliver enterprise-grade tools for attribution, audience management, sponsorship tracking, analytics instrumentation, and agency coordination. As part of our commitment to AI-enabled products, you’ll explore innovative ways to enhance marketing operations, improve campaign measurement, and drive smarter, more personalized experiences for customers and fans. What you’ll do: Own the martech domain, serving as the primary product owner and point of contact for attribution, audience management, analytics instrumentation, sponsorship tracking, and agency management tools. Own development of fan-facing web and app features related to ticketing and content. Support day-to-day operations, including client escalations, feature requests, and prioritization of enterprise needs. Lead core product processes: backlog grooming, sprint readiness, story writing, acceptance criteria, and workflow optimization. Partner with engineering, design, and customer success to refine requirements, remove blockers, and ensure smooth delivery. Collaborate with the broader product team on roadmap alignment and prioritization across multiple stakeholders and projects. Own third-party API integrations end-to-end, ensuring robust, scalable solutions. Partner with AI experts and engineers to identify, scope, and test AI-powered opportunities that improve marketing performance and customer experiences. Define success metrics, gather feedback, and iterate on AI-driven features. What you’ll bring: 3+ years of experience in product management or related field. Experience with ecommerce and/or B2B2C models, and managing complex roadmaps across multiple stakeholders. Fluency with AI tools, with a curiosity for experimentation and solving thorny problems. Experience owning client relationships or interfacing autonomously with external stakeholders. Martech expertise: integration and/or ownership of one or more platforms (CRM, marketing automation, CDPs, analytics tools). Understanding of cross-channel attribution challenges and exposure to A/B testing, experimentation frameworks, and cohort analysis. Knowledge of customer retention strategies, churn analytics, and lifecycle campaigns, including segmentation and personalization. Nice to have (but not required): Experience with attribution models (multi-touch, first/last-touch, MMM) and advanced marketing analytics. Experience in mobile app product management Prior success in high-growth startups or fast-paced enterprise environments. Technical fluency to collaborate deeply with engineering on complex integrations Attributes that will make you successful on our team A strong desire to learn. You continually look for ways to build your skills. Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions. Passion. You love using your skills to build products that solve real problems. You hold yourself to a high standard and help to elevate others as well. Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product. Customer-centric mindset. You can understand the problem to be solved and who we are solving it for. Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation Benefits Remote-first Competitive salary and equity Flex PTO policy 401(k) Generous medical, dental and vision plans 16 weeks paid parental leave for primary and secondary caregivers $1,000 reimbursement for work-from-home tech setup $1,000 annual stipend for learning & development Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel Compensation Compensation is something we don’t want our candidates or employees to worry about. Our goal is to offer competitive salaries that are regularly benchmarked against the market. The core tenets of our compensation philosophy are fairness and transparency. We have established a standardized leveling framework based on job scope and responsibilities. The compensation package for each level is standard across all product roles. This means that every person at a certain level is paid the same as everyone else, regardless of their background, previous compensation, location, or any other factor. The compensation for this role is $160,000 and includes a generous equity package. Application Some candidates may see the requirements and feel unsure that they match all the criteria. We encourage you to apply! There's a good chance you have important skills that we have not stated. We especially encourage members of traditionally underrepresented communities to apply, including women, nonbinary folx, people of color, members of the LGBTQ community, veterans, and people with disabilities. We’re committed to building an inclusive workplace where everyone can bring their authentic self and thrive, and we value the diversity brought by different life experiences.

Design and develop scalable backend services using TypeScript and Node.js, maintain serverless and containerized systems, collaborate on architecture, and ensure system reliability and performance. | 4+ years of software engineering experience with backend systems using TypeScript and Node.js, familiarity with AWS services like Lambda, Fargate, DynamoDB, and event-driven or distributed systems. | Description Jump is the only end-to-end fan experience platform built for sports teams and venues, breaking the mold for what fans can expect at live events. Our enterprise software enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans, rethinking the traditional model that hasn’t put the fan experience first. Jump was founded in 2021 by Marc Lore, Alex Rodriguez, and Jordy Leiser and backed by top venture firms including Forerunner Ventures, Will Ventures, Mastry Ventures, Courtside Ventures, and more. We are a remote first team that grounds our actions and decisions in our core values — begin with trust, play like the underdog, and do your thing. Living our values means that we always assume positive intent, show up with authenticity and empathy, and push the limit of what is possible. We’re actively recruiting for smart, tenacious, adaptable, and most importantly kind people to join our team! The Role We’re ushering in a new era of ticketing and fan experience - and that transformation starts with strong, scalable backend systems. As a Backend Engineer on our Core Services team, you’ll play a key role in building and supporting the technical foundation that powers it all. Core Services is responsible for critical systems like availability, reservations, payments, and others. These services support both our fan-facing B2C experiences and the B2B tools used by sports teams. Reliability, performance, and thoughtful design are essential to everything we do. In this role, you’ll contribute to the design and development of backend systems that are scalable, secure, and reliable. You’ll collaborate closely with senior and staff engineers, product managers, and other teams to bring new features to life, support strategic initiatives, and help ensure our systems are built to last. What you’ll do: Contribute to the design and development of scalable backend services in TypeScript and Node.js Build and maintain systems across serverless (Lambda, EventBridge, DynamoDB) and containerized (Fargate, Docker) environments Collaborate with senior/staff engineers on architectural decisions and technical direction Develop and improve features across our core systems, ensuring reliability and performance Participate in code reviews, design discussions, and knowledge sharing sessions Help evolve internal standards, patterns, and best practices alongside the team What you’ll bring: 4+ years of software engineering experience Experience building backend systems in production using TypeScript (or JavaScript) and Node.js Familiarity with a range of AWS services — such as Lambda, Fargate, DynamoDB, SQS, and EventBridge Understanding of serverless and/or containerized architectures, and an interest in learning tradeoffs between them Exposure to event-driven architecture or distributed systems Strong problem-solving, communication, and collaboration skills Nice to have (but not required): Experience contributing to technical design discussions or project planning Familiarity with payments, orders, or other large-scale transactional systems Attributes that will make you successful on our team A strong desire to learn. You have strong experience and want to continue building your technical skills. Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions. Passion. You love using your technical skills to build products that solve real problems. You hold yourself to a high standard and help to elevate others as well. Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product. Customer-centric mindset. You can understand the problem to be solved and who we are solving it for. Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation Benefits Remote first Competitive salary and equity Flex PTO policy 401(k) Generous medical, dental and vision plans 16 weeks paid parental leave for primary and secondary caregivers $1,000 reimbursement for work-from-home tech setup Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel Compensation Compensation is something we don’t want our candidates or employees to worry about. Our goal is to offer competitive salaries that are regularly benchmarked against the market. The core tenets of our compensation philosophy are fairness and transparency. We have established a standardized leveling framework based on job scope and responsibilities. The compensation package for each level is standard across all engineering roles. This means that every person at a certain level is paid the same as everyone else, regardless of their background, previous compensation, location, or any other factor. The compensation for this role is $150,000 and includes a generous equity package. Application Some candidates may see the requirements and feel unsure that they match all the criteria. We encourage you to apply! There's a good chance you have important skills that we have not stated. We especially encourage members of traditionally underrepresented communities to apply, including women, nonbinary folx, people of color, members of the LGBTQ community, veterans, and people with disabilities. We’re committed to building an inclusive workplace where everyone can bring their authentic self and thrive, and we value the diversity brought by different life experiences.