JPMorgan Chase & Co.

Building and maintaining client relationships within the healthcare technology sector, evaluating credit opportunities, and collaborating across banking solutions. | Extensive experience in client relationship management, credit analysis, and knowledge of banking products, with a focus on high-growth tech sectors. | You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Relationship Executive is for you. As a Relationship Executive on the Healthcare Technology Banking team, you will be responsible for growing and retaining profitable relationships within the Commercial and Specialized Industries group specializing in Healthcare Technology. The Healthcare Technology team is part of J.P. Morgan's Commercial Bank in its Commercial and Specialized Industries group. In this role you will be the focal point of client acquisition and ongoing relationships with the world’s most innovative companies. We work both independently and as part of a dynamic team to deliver the entire firm to our clients. Job Responsibilities Demonstrate the ability to build a brand within your market that represents the Healthcare Technology team as the “Leading Innovation Economy bank serving the best and most diverse clients” Develop new business in your market by acquiring new relationships, evaluating credit opportunities, deepening existing relationships by delivering the entire Firm Lead internal strategic discussions with partners across all our solutions including Investment Banking, Capital Markets, Risk Management, and Payments Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately Research prospects and participate in ‘discovery’ to determine the banking tools they need to power their business while also identifying opportunities for strategic partnerships Be part of a dynamic and growing team with over 10,000 prospects nationally Required Qualifications, Capabilities and Skills 8+ years of related experience Credit experience with investor backed companies Strong understanding of Commercial Banking products and services Understanding and interest in high growth software, payments, ecommerce and marketplaces Excellent sales management and business development skills Proficiency in building and maintaining positive client relationships Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners Ability to leverage established relationships within venture capital and private equity ecosystem to drive new business Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done FINRA Series 79, 63 and Securities Exam Essentials licenses required or must obtain within 180 days of hire Preferred Qualifications, Capabilities and Skills Bachelor’s degree and formal credit training preferred Experience working with Capital Markets and Investment Banking products/services FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Provide comprehensive wealth management and financial planning advice to high-net-worth clients, collaborating with teams to develop tailored strategies. | Requires 5+ years in financial services, CFP certification, and experience in wealth management, financial advising, or related fields. | The Private Client experience at J.P. Morgan offers a pathway to Wealth Management through comprehensive, expert planning. The Private Wealth Planner (PWP) role is central to this, working collaboratively with an integrated client service team to provide clients with a detailed financial plan. Utilizing J.P. Morgan’s proprietary Wealth Plan software, the PWP guides clients through a discovery process, providing a report that focuses on achieving their goals and the asset allocation needed. This holistic planning is a primary benefit of being a J.P. Morgan Private Client, marking the initial engagement of bank-only clients with Wealth Management. As a Vice President, Private Wealth Planner within J.P. Morgan Wealth Management, you will engage with clients and prospective clients who express interest in having a financial plan or are seeking general guidance on both simple and complex strategies. You will work collaboratively with an integrated client service team to provide comprehensive financial planning services. Your role will involve using J.P. Morgan’s proprietary Wealth Plan software to generate reports that help clients focus on successfully meeting their goals. You will also educate the integrated team about the value Wealth Planning can bring to a relationship and work with them to develop business opportunities with new and existing clients. This role requires travel among branches and offices as needed. The successful candidate will have knowledge of and experience in delivering all aspects of financial planning, including asset and liability management, asset allocation, diversification, trusts & estates, individual tax rules (both transfer and income taxes), insurance, long-term care, philanthropy, college savings, retirement, and cash flow planning. Knowledge of issues relating to securities-based compensation (restricted stock, employee stock options, performance share units, etc.), pre-liquidity planning, and concentrated position management (such as 10b5-1 plans, derivative-based transactions, and exchange funds) is a plus. To be successful in this role the individual must be able to communicate planning concepts in a simple, non-technical way and must be comfortable working with individuals and families ranging from affluent to high- and ultra-high net worth. The successful individual should approach clients with a goal-oriented approach; to that end, the individual will need to learn about the various products and platforms (investment, insurance, charitable, educational) available to Private Client Advisors in order to help identify issues and opportunities to engage with clients. Job Responsibilities: Provide unbiased customized wealth and financial planning advice to clients and prospective clients at scale Educate the integrated team about the value Wealth Planning can bring to a relationship; PWP will act as the linchpin to allow J.P. Morgan to provide clients with holistic financial planning advice to better serve their needs Engage with clients in financial planning, basic tax, trust and estate planning, retirement, educational, and philanthropic planning, risk management, and asset allocation. Structure and present financial plans/presentations in a simple to understand conversational manner Promote J.P. Morgan’s knowledge and sophistication to outside centers of influence, primarily accountants and attorneys Work with the integrated team to develop business opportunities with new and existing clients Travel among branches and offices as needed Required qualifications, capabilities, and skills Five plus years of experience in financial services including, but not limited to, financial planning, goals-based investing, financial advisory at a broker-dealer, RIA and/or a private bank, affluent/high-net-worth solutions, and retirement strategies Bachelor's degree and Certified Financial Planner (CFP) or equivalent required Ability & experience in understanding clients’ financial situations and personal circumstances; strong listening skills and high EQ Deliver a distinctive and thoughtful experience aimed at providing appropriate advice for each client situation in a way that secures confidence and new business and drives results Proven ability to drive business results with a broad background in retirement solutions, educational and philanthropic planning, general investment matters and asset allocation, working knowledge of credit and applicable trust and estate planning issues Strong self-motivator and who can work closely with market leaders & practice partners without daily contact with one’s direct manager Ability to comfortably use numbers to provide guidance to clients in a compelling manner Proven track record of partnering with professional advisors (such as CPAs or T&E attorneys) Strong financial planning knowledge in regards to retirement, cash flows, goals‐based planning Individual with high ethical standards who never sacrifices integrity and works in the clients’ best interest Willingness to travel regularly among offices and branches in the region Preferred qualifications, capabilities, and skills Series7 and 66 required upon hire or must successfully obtain within 90 days from start date. Strong presentation skills in one-on-one and group meetings Strong working knowledge of Microsoft Office suite Excellent attention to detail with strong written and oral communication skills Strong team player with a predisposition to service Experience working with financial planning software such as Moneyguide Pro, eMoney, or Wealth Bench is a plus This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Develops and manages product strategies, oversees product lifecycle, and collaborates with cross-functional teams to deliver high-quality API platform products. | Requires 5+ years in product management, technical knowledge of APIs and cloud platforms, and experience with enterprise-scale products. | You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in API Marketplace Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Manages the creation and delivery of platform capabilities throughout the development process, including but not limited to defining product requirements, overseeing implementation, ensuring product adoption, continuous product expansion and demonstrating advocacy Serves as a key leader in production ideation, management, requirements gathering, vendor engagement and roadmap execution Partners with engineering leadership to ensure collaboration and alignment among teams Organizes, prioritizes and escalates critical issues and required information to facilitate efficient decision making; establish priorities, and provide oversight and guidance to team of those priorities Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Technical knowledge to propose and influence new product and feature explorations, especially in enterprise-scale APIs Experience with API or developer-focused platforms AWS Certified Cloud Practitioner or similar familiarity with AWS or other Cloud platforms Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management Bachelor's degree in computer science, engineering, mathematics or other related disciplines Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization MBA or Master’s degree in computer science, engineering, mathematics or other related disciplines FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. This information should be placed at the bottom, below the Preferred qualifications, capabilities, and skills section. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Support business growth through client engagement, market research, and cross-functional collaboration in payments and fintech sectors. | Requires 5+ years in merchant services, payments, or related customer-facing roles, with knowledge of payment flows, pricing, and cross-functional sales coordination. | Join our Payment Sales team and help shape the future of payments at JPMorgan Chase. In this role You’ll play a key role in driving business growth and delivering impactful solutions. As a Merchant Services Business Development Vice President in the Payments Sales team, you will be an individual contributor supporting some of the most significant clients within JPMorgan Payments. In this client-facing role, you’ll partner with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities. You will develop and execute go-to-market and account plans across technology sub-verticals such as software (SaaS platforms, developer tools, cloud services, cybersecurity), direct-to-consumer technology (ecommerce brands, marketplaces, connected devices, wearables, consumer apps), and fintech (B2B platforms, payment processors, ISVs, and marketplaces). Your work will help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth, while contributing to a collaborative and high-performing team culture. Job responsibilities Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions Lead merchant account strategy for a given Payments or Bank coverage team Support prospecting, meeting preparation, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical’s payment needs Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams Conduct market and competitive research to identify trends, client needs, and whitespace opportunities within each sub-vertical Collaborate with Product to deliver payment solutions customized to meet client needs Support evolution of our product sets with informed, data-supported, and actionable product/feature recommendations and upgrades Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed Track and communicate progress against goals; provide regular updates to stakeholders Invest in ongoing professional development through internal and external learning resources Travel up to 50% Required qualifications, capabilities, and skills Five or more years of experience in a customer-facing merchant services, acquiring, or payments role Experience with strategic sales practices including buyer mapping and influence building Demonstrated ability to learn in new and fast-paced environments Strong verbal and written communication skills; able to synthesize information and present clearly Collaborative, team-oriented approach with ability to work across functions and cultures Familiarity with software, direct-to-consumer technology, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization Working knowledge of pricing and economics (such as interchange and assessments), risk and fraud, chargebacks, and disputes Experience coordinating cross-functional teams on complex sales pursuits Preferred qualifications, capabilities, and skills Experience with Salesforce pipeline management and dashboard/report building in Excel Exposure to enterprise-level clients in the technology or fintech sector Understanding of go-to-market strategies for payments solutions Ability to adapt communication style for different audiences Executive presence and ability to influence senior stakeholders Curiosity and eagerness to learn about emerging trends in payments and technology FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Manage and grow a portfolio of large business clients by providing tailored financial solutions and developing new client relationships. | Minimum 5 years in business banking or related lending, strong network, knowledge of deposit, cash management, and credit underwriting, and excellent communication skills. | If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships. Job Responsibilities Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships. Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements Required qualifications, capabilities, and skills Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate Balance needs of clients with associated risks and interests of the firm Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Preferred qualifications, capabilities, and skills Bachelor’s degree in Finance or related field, or equivalent work experience Minimum of 3 years’ managing clients >$10+MM revenue In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Manage and grow a portfolio of large business clients by providing tailored financial solutions and developing new business relationships. | Minimum 5 years of business banking or related lending experience, strong network, and knowledge of deposit, cash management, and credit underwriting. | If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships. Job Responsibilities Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships. Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements Required qualifications, capabilities, and skills Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate Balance needs of clients with associated risks and interests of the firm Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Preferred qualifications, capabilities, and skills Bachelor’s degree in Finance or related field, or equivalent work experience Minimum of 3 years’ managing clients >$10+MM revenue In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Assist clients with transactions, manage branch operations, and promote self-service banking options to enhance customer experience. | Requires 1+ years of retail banking experience, adherence to policies, detail orientation, leadership skills, and client engagement abilities. | At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You’ll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Developing high-performance, low-latency trading systems and GUIs, providing technical guidance, and influencing product design. | Requires 5+ years of software engineering experience, expertise in JavaScript/TypeScript/React, and experience with system design and application development. | Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorganChase within the Commercial and Investment Banking's Sales and trading technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. The Equities Sales & Trading Technology team is responsible for developing high performance, low latency order management systems and GUIs to support global trading desks and flows, like Cash, Delta1, Basket and ETF. As a developer on this team. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Working on web based UI application and would be using Typescript to build desktop UI and is an Individual contributor role. Drives decisions that influence the product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Adds to the team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering* concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) - TypeScript/JavaScript/React Front-end UIs using C#, HTML5, React/TypeScript. Expertise in application, data, and infrastructure architecture disciplines Ability to work in large, collaborative teams to achieve organizational goals Passionate about building an innovative culture Web Development & Services Testing/Automation/CICD Pipeline Ability to tackle design and functionality problems independently with little to no oversight Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Financial experience is a plus JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Design and execute research projects to inform product strategy and decision-making, analyze data, and communicate insights. | Requires 5+ years of experience in UX research, advanced statistical skills, and experience with data analysis tools like Python or R. | Join us and apply your research skills to understanding digital product users and driving decisions which make those products better for our users. As a Quantitative UX Researcher (LLM), Vice President in the Behavioral Insights Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and digital product delivery, you will design and execute research to uncover valuable insights into the wants, needs, and abilities of our users. Apply your advanced knowledge of quantitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams — your work will drive effective product decisions across the firm. You will join a research team with a culture of continuous learning, which will benefit from your thought leadership and expertise. Job responsibilities Partner closely with colleagues across product, design and technology to design and execute research projects which inform strategy and decision-making Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations to enhance user experience Define relevant metrics and facilitate their implementation to provide meaningful insights about product performance and user experience Advise colleagues on what to measure about user experience, both by tracking user behavior and by running user surveys Monitor industry trends in user experience research methods and incorporate innovative techniques to maintain a competitive edge in the market Collaborate with others as part of a culture of continuous learning and knowledge-sharing within the user experience team Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods Proven ability to conduct various research techniques, such as surveys, A/B tests and statistical modelling, to derive actionable insights to inform product decisions Experience in collaborating with cross-functional teams, including product managers, UX designers and developers, to propel user-centric decision-making and inform product prioritization Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs Experience analyzing and visualizing data using Python or R, focused on developing reproducible analytical pipelines Experience synthesizing large datasets from different sources to derive meaningful insights Experience distilling complex research findings into actionable insights and to communicate insights effectively to audiences with different levels of seniority and familiarity with research Preferred qualifications, capabilities, and skills Advanced degree (e.g. MSc, PhD) in data science, behavioral science, social psychology, statistics, or another related field Experience with advanced statistical methods (e.g., longitudinal analysis, multi-level modeling, AI/ML techniques) Experience using experimental and quasi-experimental designs Familiarity with Tableau and/or Adobe Analytics JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Assist clients with transactions, manage branch operations, and build client relationships to ensure a positive banking experience. | Requires at least 6 months of retail banking experience, high school diploma or GED, and ability to work flexible hours. | At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You’ll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Assist in designing user-centric digital experiences, collaborating with cross-functional teams, and applying inclusive design principles. | Requires 3+ years in UX design, proficiency in industry-standard tools, experience across multiple platforms, and knowledge of accessibility guidelines. | Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As a Product Design Senior Associate in the DCE Card Loyalty team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. In the DCE Card Loyalty team, you will work alongside other product designers, content strategists and researchers to craft solutions to problems that affect the rewards and benefits ecosystem of Chase card customers. You will work cross-functionally with product and engineering partners to bring them to fruition and interface with our data & analytics team to understand the outcomes and impact of your output. Job responsibilities · Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices · Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction · Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making · Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users · Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings · Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking · Work with other design teams within Card on end to end horizontal journeys that span multiple products to enhance and strengthen our ecosystem of experiences outside of the Loyalty vertical Qualifications, capabilities, and skills · 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services · Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) · Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels · Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making · Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Preferred qualifications, capabilities, and skills · Proven ability to constructively and productively collaborate with cross-functional partners, articulate design decisions and create alignment on product decisions for both output and outcomes Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Manage research tools and vendor relationships, streamline operations, and support research teams. | Requires 3+ years in UX Research Operations or related field, with experience in vendor management, process improvement, and research tools. | Are you passionate about optimizing the user experience and driving impactful research? Join our team to leverage your operational expertise and strategic thinking, directly shaping the future of digital products and empowering researchers and designers to deliver exceptional results. As a Senior UX Research Operations Associate and Business Manager, you’ll be at the heart of our user experience research practice. In this dynamic and collaborative environment, you will manage vendor relationships, streamline research operations, and support the onboarding of new tools. Your initiative and organizational skills will ensure researchers have the resources they need to succeed, while you drive process improvements and foster cross-functional collaboration. Job Responsibilities Manage and optimize vendor relationships and research tools to support UX research and design teams. Oversee operational systems, access management, and process improvements for research initiatives. Collaborate with cross-functional partners, including Tech, Legal, and Policy, to resolve issues and drive projects forward. Serve as the go-to resource for knowledge sharing on research tools and vendor information. Organize and deliver high-quality presentations, reports, and dashboards for stakeholders. Support audit, regulatory, and compliance deliverables related to research operations. Coordinate team activities, documentation, and internal communications to foster collaboration. Required Qualifications, Capabilities, and Skills 3+ years of experience in UX Research Operations, Business Management, or a related field. Proven experience in vendor management and process/project management. Strong understanding of UX research tools, methodologies, and best practices. Excellent communication, organization, and stakeholder management skills. Advanced proficiency in MS Office (Excel, PowerPoint) and collaboration platforms. Ability to work independently, prioritize tasks, and thrive in a fast-paced environment. Bachelor’s degree in a relevant field or equivalent experience. Preferred Qualifications, Capabilities, and Skills Experience supporting or managing user experience research teams. Familiarity with onboarding and integrating new research tools and vendors. Track record of driving process improvements in a research or design environment. Experience with audit, compliance, or risk management in research operations. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Design and execute comprehensive user research studies to inform product development and strategy. | Requires over 5 years of experience in user experience research, proficiency in advanced research methods, and collaboration with cross-functional teams. | Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As a Vice President of Experience Research in Chase Travel team, you will play a pivotal role in shaping how customers’ experience exploring and booking travel across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams. Job Responsibilities Design and implement thorough research studies to uncover customer needs, preferences, and behaviors, driving product enhancements and innovation. Utilize advanced quantitative and qualitative methods to analyze and interpret data, transforming insights into actionable recommendations for improving user experience. Conduct surveys and interviews with users to collect information on their needs and desires, and develop user testing scenarios to refine products or features based on the findings. Promote a culture of continuous learning and knowledge sharing within the user experience design team. Stay informed about industry trends and advancements in user experience research methodologies, integrating innovative techniques to maintain a competitive advantage in the market. Create frameworks and artifacts that inspire and drive consensus and action across various business functions. Required Qualifications, Capabilities, and Skills Over 5 years of experience or equivalent expertise in generative and evaluative user experience research, with a strong emphasis on both quantitative and qualitative research methods. Proven ability to employ diverse research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design. Demonstrated knowledge of advanced qualitative methods, with a track record of implementing findings that enhance product or feature design. Experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to drive customer-centric decision-making and inform product prioritization. Skilled in designing high-quality research studies with an iterative approach, capable of adapting study parameters to meet evolving product design needs. Proficient in connecting research insights across other business functions to maximize the impact of research efforts. Experience in leading large complex projects across multiple surfaces and journeys Preferred Qualifications, Capabilities, and Skills Previous experience or knowledge of the travel industry and online travel agencies (OTAs). Experience in digital channels and eCommerce. Especially working on Shopping portal entry experiences and Checkouts. Ability to navigate ambiguity, set clear expectations, and align with stakeholders to maximize the impact and clarity of research efforts. Capability to swiftly pivot research efforts to support the needs of the QUAD. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Assist in developing product strategies, support discovery efforts, and contribute to product lifecycle activities. | Minimal experience in product management, limited technical skills, and no direct experience with product development or financial services. | You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager within the Credit Card Account Opening team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. We are seeking a dynamic and results-driven Product Manager with a passion for discovery to join our team. The ideal candidate will have a proven track record of driving product strategy, leading discovery efforts, and delivering innovative solutions that meet business objectives. This role requires strong organizational skills, cross-functional leadership, and the ability to thrive in a fast-paced environment. A key focus of this position is leading discovery initiatives to deeply understand customer needs, identify opportunities, and validate solutions before development. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Lead discovery process by proactively identifying customer problems, conducting user research, and validating ideas through experiments and feedback Craft & execute product roadmaps, prioritizing features and projects based on discovery findings, customer needs, market trends, and business impact Collaborate with stakeholders to define requirements, priorities & deliver high-quality products, ensuring discovery learnings are integrated at every stage Serve as Lead contact for product updates, risks, and changes, ensuring clear & consistent communication of discovery insights/decisions across teams Gather, analyze, and synthesize customer feedback and data, using discovery techniques to ensure solutions address real user needs and deliver value Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience managing multiple projects or products simultaneously Strong organizational and multitasking skills, with the ability to prioritize and manage competing demands Excellent communication, presentation, and interpersonal skills Analytical mindset with a data-driven approach to decision-making Proven ability to work collaboratively in cross-functional teams Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Bachelor’s degree in business, engineering, computer science, or related field; MBA or advanced degree is a plus Experience with project management tools (e.g., Jira, Trello) Experience working in Agile or Scrum environments is preferred Familiarity with product analytics platforms Ability to adapt quickly to changing priorities and business needs Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Lead and manage strategic initiatives to drive business growth and improve client experiences within Chase Wealth Management. | Minimum 7+ years in financial services, proven project management skills, ability to collaborate across teams, and strong communication skills. | J.P. Morgan Wealth Management (JPMWM) is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management business, J.P. Morgan Advisors, J.P. Morgan Self-Directed Investing (digital platform), J.P. Morgan Investments Direct, and J.P. Morgan Personal Advisors. J.P. Morgan (our Remote Wealth Management offering). As a Vice President on the CWM Business Project Management Team you will lead strategic initiatives aimed at driving business growth and enhancing client experiences within Chase Wealth Management. This individual will partner with leaders across product, technology, legal, risk, and field teams to deliver large-scale, transformational projects that spark innovation and long-term success. The position requires strong problem-solving skills, advanced analytical capabilities, and the ability to navigate complex issues while driving strategic decisions through execution. Job Responsibilities • Lead critical business projects end-to-end, representing the business in planning, execution, and delivery to ensure initiatives meet strategic goals • Act as business owner for key initiatives, coordinating across functions to drive alignment, remove roadblocks and deliver outcomes on behalf of the organization • Drive the prioritization, implementation, and measurement of key business goals and targets, managing projects that impact Advisors and their management across multiple stakeholders. • Strategize and develop implementation plans for key initiatives effectively. • Collaborate and mentor junior members of the team in order to execute project deliverables with a focus on the client and advisor experience • Identify risks and escalate issues promptly, employing a solution-focused mindset to resolve challenges. • Interface with senior executives on the leadership team, building relationships across stakeholders to enable the business to achieve its objectives and ensure initiatives are executed as planned in a controlled manner. • Build trust and rapport through all interactions, delivering optimal outcomes for the business and fostering an advisor and client-centric mindset across all strategic initiatives. • Leverage cross-functional relationships and business knowledge to influence outcomes with quick turnaround times. Required qualifications, capabilities, and skills • 7+ years of prior experience in financial services industry, • Proven track record of managing and delivering high-profile priorities and projects in a fast-paced, fluid environment with multiple stakeholders. • Proactive, accountable, and detail-oriented, with the ability to prioritize across multiple deliverables concurrently and execute within demanding deadlines. • Ability to understand and analyze complex business processes, products, and initiatives to identify risks, improve processes, and develop innovative solutions. • Exceptional interpersonal skills and ability to interact, influence, and collaborate effectively with all levels of organization • Strong executive storytelling and presentation skills in written form and verbally • Adaptable to change in a fast-paced & high pressure environment • Background in corporate strategy or project management role preferred • Knowledge of the Chase Wealth Management, Global Wealth Management, and/or Consumer Banking business models, organization structure and performance metrics preferred Required qualifications, capabilities, and skills Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Support end-to-end product lifecycle for Open Banking solutions, leveraging user research and data analytics. | Requires 3+ years in product management or relevant domain, with experience in product lifecycle, user research, data analytics, and cross-functional collaboration. | Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase. As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions. Job responsibilities Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback. Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation). Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap. Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions. Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle. Support the preparation of reports and presentations for senior management on product performance and enhancements. Consider upstream and downstream implications of new product features on the overall customer experience. Required qualifications, capabilities, and skills 3+ years of experience in product management or a relevant domain area. Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery. Experience leveraging user research and data analytics to inform product decisions. Strong written and verbal communication skills; ability to write clear requirements and user stories. Collaborative mindset and experience working with cross-functional teams. Developing knowledge of data analytics, APIs, and data literacy. Commitment and self-motivation suitable to a fast-paced, innovative team. Preferred qualifications, capabilities, and skills Experience within Financial Services or Technology preferred. Experience with Open Banking products, APIs, or regulated financial products. Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Conducting and analyzing user research studies to inform product design and strategy, collaborating with cross-functional teams, and developing research strategies. | At least 3 years of experience in user experience research employing advanced methods, proficiency in both qualitative and quantitative research, and a strong understanding of UX design principles. | As an Experience Research Senior Associate, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions. Job responsibilities Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications Stay current with industry trends and incorporate knowledge into team insights Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Manage and review documents related to hedge fund subscriptions, redemptions, transfers, and conversions, and coordinate with clients and internal teams. | Requires 6-8 years of experience in hedge fund operations, with strong knowledge of fund processing, documentation, and client interaction. | As an Alternative Operations Associate on the Hedge Fund Solutions Team within Alternatives Middle Office, a division of JPMorgan Alternative Asset Management, Inc. with $12 billion in assets in fund of hedge funds, private credit and multi-manager customized portfolios you will be an Alternative Operations Associate with strong interpersonal and operational skills to perform and/or oversee the operational functions of its clients and service providers (administrators, custodians, etc.). Job Responsibilities: Create, manage and review all documents and spreadsheets relating to subscriptions, redemptions, transfers and conversion processing for both Investors and Investments Execute complex Investments in and out of underlying Hedge Fund Managers (both USD and FX) Work closely with portfolio management team and risk on the finalization of trades/executions Daily Interaction with Compliance and Legal on all aspects of investment documentation Daily cash and trade reconciliation Working directly with clients, clients support teams, and internal working teams on new product launches and new business initiatives Offering guidance/support/knowledge to various clients, client support teams and JPM teams on product services and processes Establish efficient workflow processes between JPMAAM and our client’s Fund Administrators/custodians Proactively look for means of automation, efficiencies and scalabilities - consistently work with business groups to make enhancements to current systems and processes Work with internal or external vendors to minimize risk, maximize efficiency and ensure service quality Responsible for resolving problems and discrepancies both internally and externally Required qualifications, capabilities and skills: 4 years of relevant experience Proactive, detail oriented, team player with strong organizational/multi-tasking skill set Strong working knowledge of products with an emphasis on Subscription, Redemption, Conversion and Transfer processing Experience in FOF trade execution, completion of hedge fund documents Strong ability in working with and instructing and/or communicating with Fund Administrators/Custodians/Clients/Fund Managers Understanding product needs and implement adequate procedures and improvements across products Excellent database knowledge required - Specifically Microsoft Excel. Ability to communicate directly with all levels of Senior management within the business and throughout the organization Ability to take on additional responsibilities as the group expands Knowledge of Transfer Agent, Registrars, Custody Operations and Foreign Exchange functions 6-8 years of relevant work experience - working with Fund Administrators, Custodians, Hedge Funds or Fund of Funds Knowledge of High Water Mark, Side Pockets, Incentive Fees, Management Fees and Liquidity in the Hedge Fund or Fund of Funds business a plus Experience in FX hedging execution, settlement and monitoring a plus Experience working with Compliance/Legal on investment documentation and AML standards a plus JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Lead external financial reporting and regulatory filings for deposit products, manage audits, and develop reporting infrastructure. | Over 12 years of experience in financial reporting within banking or financial services, deep knowledge of US GAAP and SEC regulations, CPA preferred. | Join our team and play a pivotal role in shaping the external financial reporting function for Wholesale Deposits at JPMorgan Chase. You will drive strategic initiatives and collaborate with diverse business partners in a dynamic environment. As the Deposits Financial External Reporting Controller within Wholesale Deposits, you will lead the reporting, analysis, and strategic build-out of the deposit reporting infrastructure. You will work closely with Firmwide Regulatory Reporting & Analysis, SEC Reporting, and other key stakeholders to ensure accurate and timely external financial statements and regulatory filings. Your expertise will help enhance our control environment and support new product initiatives, while you develop strong relationships across the firm. Job Responsibilities: Oversee the preparation and submission of all external financial statements and regulatory filings related to deposit products, including 10-Q, 10-K, FR Y-9C, Call Reports, and other required disclosures Establish strong relationships and provide support to Firmwide Regulatory Reporting & Analysis, SEC Reporting, related control groups, and Lines of Business Serve as the primary point of contact for internal and external auditors, regulators, and senior management regarding deposit reporting matters Manage, mentor, and develop a team of finance professionals responsible for external reporting activities Drive continuous improvement initiatives to enhance the efficiency, accuracy, and control environment of the external reporting process Provide technical accounting guidance and support for complex transactions and new product initiatives impacting deposits Required Qualifications, Capabilities, and Skills: Bachelor’s degree in Accounting, Finance, or related field 12+ years of relevant experience in financial reporting, accounting, or audit within the banking or financial services industry Deep knowledge of US GAAP, SEC reporting, and regulatory requirements for deposit products Proven experience managing external audits and regulatory examinations Strong leadership and team management skills Excellent analytical, communication, and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Advanced proficiency in financial systems and reporting tools (e.g., SAP, etc.) Preferred Qualifications, Capabilities, and Skills: CPA or equivalent certification JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Support hedge fund of funds data operations, including onboarding, maintenance, and issue resolution, while collaborating with leadership to improve processes. | Requires 6+ years in investment or data operations, strong understanding of operational data flows, and experience with analytical tools like SQL, Python, and Tableau. | Step into a role where your expertise can shape the future of hedge fund of funds data operations. As part of our Cross Alternatives Platform Operations group, you’ll collaborate with senior leaders and drive impactful change across the organization. This is your chance to grow your career, develop new skills, and make a meaningful difference in how we use data and technology. Join a team that values innovation, continuous improvement, and your professional development. Discover the benefits of working in a dynamic, supportive environment where your contributions matter. As a Senior Associate in the Alternative Investments Data Strategy & Operations group, you will play a key role in supporting and enhancing hedge fund of funds data operations. You will partner with us to improve processes, execute strategic initiatives, and design solutions that help our teams operate more effectively. You’ll work with complex workflows and leverage technology to drive better outcomes for our business. Together, we foster a collaborative and inclusive culture focused on growth and operational excellence. Your work will have a direct impact on our organization and the broader investment community. Job responsibilities Perform core hedge fund of funds data operations activities, supporting fund and account onboarding, maintenance and validation of critical investment and reference of data and issue resolution across investment, trading, and performance reporting workflows Partner with senior leadership to translate priorities into actionable execution focus areas, insights, and decision-support materials Develop analytical views and insights to surface work drivers, capacity, efficiency, and improvement opportunities Apply technical and analytical skills, such as SQL, Python, Tableau, automation, and AI-enabled approaches, to design and implement solutions Synthesize complex initiatives, inputs, and metrics across teams into clear, coherent views Design approaches that enhance visibility, consistency, and execution across operational and technology-related efforts Flex across responsibilities, balancing core operational work with broader execution and improvement initiatives Engage in complex or ambiguous initiatives, bringing energy, judgment, and follow-through to undefined problems Required qualifications, capabilities, and skills Six or more years of combined experience within investment operations, data operations, or an operationally adjacent function within the hedge fund or alternative investments industry Demonstrate strong understanding of end-to-end operational data flows that support the investment lifecycle, including how upstream data decisions impact downstream reporting, controls, and decision making Exhibit execution-oriented problem-solving experience, including diagnosing root causes, developing practical solutions, and following through to implementation in real operating environments Operate across multiple stakeholders and priorities, driving work forward in environments with shifting requirements, tight timelines, and competing demands Apply analytical insights to understand operational work drivers, assess capacity or throughput, and identify efficiency or improvement opportunities Communicate effectively with a wide range of stakeholders to drive alignment and execution. Preferred qualifications, capabilities, and skills Hands-on experience with data analytics, automation, or AI-enabled tools (SQL, Python, Tableau, Alteryx, or automation platforms) Familiarity with data governance principles, including data quality, controls, lineage, and documentation Experience designing analytical views, dashboards, or operational solutions to improve efficiency and insight Exposure to process improvement, operational enablement, or transformation initiatives Interest in building scalable approaches and tools that improve execution and decision-making Ability to synthesize complex operational, technical, or data concepts into clear, well-structured presentations for varied stakeholders JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​