Jobs for Humanity

Manage inbound and outbound customer calls while handling inquiries and providing appropriate solutions. Accurately document interactions and maintain professionalism in a distraction-free workspace. | Candidates must possess strong verbal and written communication skills, basic computer proficiency, and fluency in English. Dependability, eagerness to learn, and openness to feedback are essential, along with maintaining perfect attendance during the initial training period. | About Voice Dream LLC Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals. We focus on creating opportunities for university students and recent graduates who want to gain global work experience without leaving their home country. Our partners in the US are looking for bright, adaptable, and motivated individuals to join their teams and contribute to world-class service delivery. Many of our candidates are students or young professionals who are eager to develop professional skills while earning a stable income. By joining through Voice Dream LLC, you’ll have access to structured training, ongoing coaching, and the chance to work with American-level business standards — all while building your resume and career prospects. Job Description Position Overview Remote Customer Service Associate we’re looking for motivated individuals to join our team. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required. Qualifications Strong verbal and written communication skills Basic computer proficiency Fluent in English Dependable, eager to learn, and open to feedback Must maintain perfect attendance during the initial training period (approximately 2 weeks) Technical Setup Laptop Requirements: Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+ Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+ Audio Equipment: Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted) Internet Connection: Wired LTE router using a SIM card and connected by cable Wi-Fi or mobile hotspots will not be accepted Schedule & Compensation Full-time: 5 days per week, 8–9 hours daily Base pay with potential performance-based incentives Participate in two annual company events Key Responsibilities Manage inbound and outbound customer calls Handle inquiries and provide appropriate solutions Accurately document interactions and follow company scripts Maintain professionalism and a distraction-free workspace Application Instructions To apply, please complete this form: https://bit.ly/Forms-Telemarketingsub Be sure to mention where you found this job posting in the designated field on the form Qualifications Strong verbal and written communication skills Basic computer proficiency Fluent in English Dependable, eager to learn, and open to feedback Must maintain perfect attendance during the initial training period (approximately 2 weeks) Additional Information All your information will be kept confidential according to EEO guidelines.

The Customer Support Representative will manage and lead a team of remote customer support representatives while ensuring exceptional customer service delivery. They will also handle debt collections and overdue payments for delinquent customers. | Candidates should have proven experience in a customer support management role along with excellent communication and leadership skills. Strong problem-solving abilities and experience with customer support software are also required. | Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are proud to be based in Norway, a country renowned for its rich energy resources and commitment to environmental sustainability. With our headquarters strategically located in Germany, we are well-positioned to leverage the region's expertise and contribute to the country's energy sector growth. Job Description We are seeking a highly motivated and experienced Remote Customer Support Representative to join our team. The ideal candidate will be responsible for managing a team of customer support representatives and ensuring exceptional customer service delivery. Additionally, the Customer Support Representative will handle debt collections and overdue payments for delinquent customers. Responsibilities: - Manage and lead a team of remote customer support representatives - Develop and implement customer service policies and procedures - Monitor team performance and provide coaching and feedback - Handle escalated customer inquiries and issues - Analyze customer feedback and implement improvements to enhance customer satisfaction - Collaborate with other departments to ensure a seamless customer experience - Manage debt collections and overdue payments for delinquent customers Requirements: - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Benefits: - Competitive salary - Remote work flexibility - Health and wellness benefits - Professional development opportunities Qualifications - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Additional Information Please submit your resume and a cover letter outlining your qualifications and experience for the team to contact you.

The Customer Support Representative will provide exceptional customer service and support, addressing inquiries and resolving issues. Additionally, they will manage account receivables and collections from delinquent clients to maintain positive client relationships. | Candidates should have a high school diploma, with a bachelor's degree preferred, and previous experience in customer support is highly desirable. Strong communication skills and proficiency in customer support software are essential for this role. | OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. Job Description We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits

Handle inbound and outbound calls while up-selling products and services. Ensure first call resolution through effective problem solving and accurate documentation of customer claims. | Candidates must have a minimum high school diploma and six months of customer service experience. Strong English communication skills and the ability to work in a technology-driven environment are essential. | Remote Call CenterJob DescriptionAre you ready to embark on an exciting remote journey as a Call Center Representative? We are seeking passionate individuals who thrive on delivering top-notch sales and want to make a difference. Join our dynamic team and embrace the opportunity to work remotely, providing exceptional support while enjoying the flexibility you deserve. This position requires a 9-month minimum commitment, where you’ll excel from the comfort of your own home. This is an entry-level position which offers on-the-job training. While previous Call Center experience isn't required, we've seen talented professionals do exceptionally well with at least 1+ yrs experience in customer service, sales, or front/back-office experience. Candidates should be very reliable, have good attention to details, have excellent communication and computer skills, coachable, reliable, fully commit to the training schedule which is up to 2 weeks (our attendance policy is strictly enforced) and be willing to consistently learn on the job. If hired for this opportunity you will be required to work from a calm and quiet environment with the required equipment listed throughout the application process. If this sounds like you, submit your application today!!  We offer amazing perks and benefits:Awesome colleagues who are dedicated to Voice Dream and our customers!Remote WorkTraining (Must complete training)Base salaryPerformance incentives (Bonuses are not guaranteed and solely based on client and company discretion)Weekly Schedule (5 days a week)8-9 hours daily schedule (break included)Career & Training DevelopmentOrganizational GrowthProfessional Work EnvironmentTwo yearly company Dinners/PartyFull-Time 40hr per week positionCompetitive Salary (will be disclosed if we move forward with your application) Responsibilities Essential Duties and Responsibilities include the following:Handle both inbound and outbound calls in a courteous manner while up-selling products and services to customers.Ensure first call resolution through problems solving and effective call handling.Research systems to find missing information as applicable; coordinate with other departments of Voice Dream to resolve issues when needed.Accurately document and process customer claims in appropriate systems.Lead fact-finding discussions to determine the best options for the customer.Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedure.Actively listening and communicating with customers, as opposed to just reading the script.Other duties may be assigned.In case the applicant wants to leave the company, under any circumstance, the applicant is required to present HR with a 2-week notice. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to qualify for performing the job. Education and/or Experience: Minimum high school diploma or equivalent. Six months customer service experience. Language Skills:  Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present technical information clearly and concisely. Ability to fluently speak and comprehend the English language.Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to isolate root cause according to prescribed set of guidelines, matching solution to identified issues.Computer Skills:  Ability to listen and respond while keying into automated system. Ability to thoroughly learn client-specific software and hardware (Windows or Mac environment). Able to accurately type 25 wpm. General technology knowledge, including the ability to describe in general terms: operating systems, basic internet navigation, hardware components, software, networking components (video, data, voice), and email applications.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this Job, the employee is regularly required to sit and talk or hear.Employee must maintain regular and acceptable attendance at such levels as determined at Voice Dream's sole discretion.  The employee must be available and willing to work 40+ hours per week as Voice Dream determines is necessary or desirable to meet its business needs. Requirements To apply to this position, the candidate's laptop must fit the required specs:For windows users- 8GB of RAM (minimum)- Core i5 (4 core minimum)- 2.00 GHz (minimum) For iOS users- 8GB of memory (minimum)- Catalina Model / Big Sur Model / M1 chip-2.00 GHz (minimum) For Headset- A USB wired headset with visible microphone is required (no wireless or aux)-Applicant will not be approved if AirPods or earphones are used instead of a headset For Internet- A wired LTE connection is required (router must be powered by a SIM card and wired to the laptop)- Wi-Fi connection won't be sufficient- Hot-spot won't be sufficientQualifications-Fluent English (Spanish is a plus) -Good working laptop minimum specs are in the job description -headset -very good internetAdditional InformationAll your information will be kept confidential according to EEO guidelines.

Handle inbound and outbound calls while up-selling products and services. Ensure first call resolution through effective problem solving and accurate documentation of customer claims. | Candidates must have a minimum high school diploma and six months of customer service experience. They should possess good communication skills, be reliable, and have the ability to learn client-specific software. | Remote Call CenterJob DescriptionAre you ready to embark on an exciting remote journey as a Call Center Representative? We are seeking passionate individuals who thrive on delivering top-notch sales and want to make a difference. Join our dynamic team and embrace the opportunity to work remotely, providing exceptional support while enjoying the flexibility you deserve. This position requires a 9-month minimum commitment, where you’ll excel from the comfort of your own home. This is an entry-level position which offers on-the-job training. While previous Call Center experience isn't required, we've seen talented professionals do exceptionally well with at least 1+ yrs experience in customer service, sales, or front/back-office experience. Candidates should be very reliable, have good attention to details, have excellent communication and computer skills, coachable, reliable, fully commit to the training schedule which is up to 2 weeks (our attendance policy is strictly enforced) and be willing to consistently learn on the job. If hired for this opportunity you will be required to work from a calm and quiet environment with the required equipment listed throughout the application process. If this sounds like you, submit your application today!!  We offer amazing perks and benefits:Awesome colleagues who are dedicated to Voice Dream and our customers!Remote WorkTraining (Must complete training)Base salaryPerformance incentives (Bonuses are not guaranteed and solely based on client and company discretion)Weekly Schedule (5 days a week)8-9 hours daily schedule (break included)Career & Training DevelopmentOrganizational GrowthProfessional Work EnvironmentTwo yearly company Dinners/PartyFull-Time 40hr per week positionCompetitive Salary (will be disclosed if we move forward with your application) Responsibilities Essential Duties and Responsibilities include the following:Handle both inbound and outbound calls in a courteous manner while up-selling products and services to customers.Ensure first call resolution through problems solving and effective call handling.Research systems to find missing information as applicable; coordinate with other departments of Voice Dream to resolve issues when needed.Accurately document and process customer claims in appropriate systems.Lead fact-finding discussions to determine the best options for the customer.Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedure.Actively listening and communicating with customers, as opposed to just reading the script.Other duties may be assigned.In case the applicant wants to leave the company, under any circumstance, the applicant is required to present HR with a 2-week notice. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to qualify for performing the job. Education and/or Experience: Minimum high school diploma or equivalent. Six months customer service experience. Language Skills:  Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present technical information clearly and concisely. Ability to fluently speak and comprehend the English language.Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to isolate root cause according to prescribed set of guidelines, matching solution to identified issues.Computer Skills:  Ability to listen and respond while keying into automated system. Ability to thoroughly learn client-specific software and hardware (Windows or Mac environment). Able to accurately type 25 wpm. General technology knowledge, including the ability to describe in general terms: operating systems, basic internet navigation, hardware components, software, networking components (video, data, voice), and email applications.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this Job, the employee is regularly required to sit and talk or hear.Employee must maintain regular and acceptable attendance at such levels as determined at Voice Dream's sole discretion.  The employee must be available and willing to work 40+ hours per week as Voice Dream determines is necessary or desirable to meet its business needs. Requirements To apply to this position, the candidate's laptop must fit the required specs:For windows users- 8GB of RAM (minimum)- Core i5 (4 core minimum)- 2.00 GHz (minimum) For iOS users- 8GB of memory (minimum)- Catalina Model / Big Sur Model / M1 chip-2.00 GHz (minimum) For Headset- A USB wired headset with visible microphone is required (no wireless or aux)-Applicant will not be approved if AirPods or earphones are used instead of a headset For Internet- A wired LTE connection is required (router must be powered by a SIM card and wired to the laptop)- Wi-Fi connection won't be sufficient- Hot-spot won't be sufficientQualifications-Fluent English (Spanish is a plus) -Good working laptop minimum specs are in the job description -headset -very good internetAdditional InformationAll your information will be kept confidential according to EEO guidelines.