Jobber

Lead business development and manage strategic product partnerships to drive value for customers, collaborating cross-functionally to launch and grow integrations. | Senior-level experience in product partnerships or business development with strong commercial acumen, negotiation skills, data-driven decision making, and ability to work cross-functionally in a fast-paced environment. | Does driving product partnerships at one of Canada’s fastest growing startups excite you? Then Jobber might be the place for you! We’re looking for a Senior Partner Manager, Product Partnerships to be part of our Partnerships department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers. The Team: The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners. The Role: We are looking for a Senior Manager to lead business development for new technology partners that drive value for our home service professionals. This is an individual contributor role with strong relationships and product partnership experience leading strategy, recruitment and acquisition of partners in various SaaS verticals. The successful candidate will need to display strong commercial acumen and in-depth product knowledge in order to launch high value deals with companies of varying sizes and capabilities. This role will be expected to build and cultivate commercially viable product strategies, and relationships, that drive significant value for Jobber customers. This role requires a self-starter with a passion for delivering results, and strong skills in business development, strategy, marketing, and analytics. You will collaborate with product, engineering, sales & success, and marketing teams to understand our customer's needs and present win-win scenarios for Jobber’s customer base and our partners. This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships. To Be Successful You Should Have: • Draw upon deep understanding of complex market dynamics to identify, evaluate, negotiate, close and launch new technology partnership opportunities that align with the overall product and business strategy • Work collaboratively across product, marketing, engineering and support to plan, build, and launch quality, on-time technology partnerships while maximizing the adoption of integrations through enablement materials, co-marketing, co-sell motions, etc • Develop compelling business value propositions that encourage partners to adopt and invest in advocating building and marketing integrations with Jobber • Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements. • Maintain a pipeline of partnership opportunities that drive both reach, product value and commercial opportunities for Jobber • Demonstrate a clear understanding of a partner’s value drivers, product capabilities, economics & business models, and how they align with Jobber’s strategy, product and goals. • Ensure partner compliance with their agreements and manage escalations • Lead complex contract negotiations for contracts that maximize the value for Jobber • Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities • Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis • Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs • Work alongside our Sr. Manager, Partner Success to strategically align on customer & product goals, and SP success measurements Preferred Requirements • A Bachelor’s degree in business administration/management or related field • Extensive experience in Partnerships business development or account management, with emphasis on product partnerships with technology companies • Experience leading and closing complex commercial negotiations with a track record of exceeding business targets • Has excellent written and verbal communication skills. This individual must be capable of leading presentations, and large group meetings with external partners and Jobber internal teams • Strong data-driven decision making approach, with an ability to translate data into actionable strategies • Is passionate and curious about technology. Has moderate knowledge of product development and technical acumen • Enjoys rolling up their sleeves in a fast paced startup environment and getting things done • Is able to work cross-functionally with many teams and multi-task with a sense of urgency • Has impeccable attention to detail, follow-through, and resourcefulness • Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently • Is passionate about solving real problems and providing new capabilities for the Home Service Professional market • Willing to regularly travel to conferences and partner on-sites Compensation: At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum Total Target Commission (TTC) of $169,400, a midpoint of $199,300 and a maximum salary of $229,200 designed to show the progression from learning the ropes to truly excelling. This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly. We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process! What you can expect from Jobber: • A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. • A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. • To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Lead business development and strategic partnerships with technology companies to drive product integrations and value for customers, managing partner relationships and contract negotiations. | Extensive experience in product partnerships and business development, strong negotiation skills, ability to work cross-functionally, data-driven decision making, and willingness to travel. | Does driving product partnerships at one of Canada’s fastest growing startups excite you? Then Jobber might be the place for you! We’re looking for a Senior Partner Manager, Product Partnerships to be part of our Partnerships department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers. The Team: The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners. The Role: We are looking for a Senior Manager to lead business development for new technology partners that drive value for our home service professionals. This is an individual contributor role with strong relationships and product partnership experience leading strategy, recruitment and acquisition of partners in various SaaS verticals. The successful candidate will need to display strong commercial acumen and in-depth product knowledge in order to launch high value deals with companies of varying sizes and capabilities. This role will be expected to build and cultivate commercially viable product strategies, and relationships, that drive significant value for Jobber customers. This role requires a self-starter with a passion for delivering results, and strong skills in business development, strategy, marketing, and analytics. You will collaborate with product, engineering, sales & success, and marketing teams to understand our customer's needs and present win-win scenarios for Jobber’s customer base and our partners. This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships. To Be Successful You Should Have: Draw upon deep understanding of complex market dynamics to identify, evaluate, negotiate, close and launch new technology partnership opportunities that align with the overall product and business strategy Work collaboratively across product, marketing, engineering and support to plan, build, and launch quality, on-time technology partnerships while maximizing the adoption of integrations through enablement materials, co-marketing, co-sell motions, etc Develop compelling business value propositions that encourage partners to adopt and invest in advocating building and marketing integrations with Jobber Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements. Maintain a pipeline of partnership opportunities that drive both reach, product value and commercial opportunities for Jobber Demonstrate a clear understanding of a partner’s value drivers, product capabilities, economics & business models, and how they align with Jobber’s strategy, product and goals. Ensure partner compliance with their agreements and manage escalations Lead complex contract negotiations for contracts that maximize the value for Jobber Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs Work alongside our Sr. Manager, Partner Success to strategically align on customer & product goals, and SP success measurements Preferred Requirements A Bachelor’s degree in business administration/management or related field Extensive experience in Partnerships business development or account management, with emphasis on product partnerships with technology companies Experience leading and closing complex commercial negotiations with a track record of exceeding business targets Has excellent written and verbal communication skills. This individual must be capable of leading presentations, and large group meetings with external partners and Jobber internal teams Strong data-driven decision making approach, with an ability to translate data into actionable strategies Is passionate and curious about technology. Has moderate knowledge of product development and technical acumen Enjoys rolling up their sleeves in a fast paced startup environment and getting things done Is able to work cross-functionally with many teams and multi-task with a sense of urgency Has impeccable attention to detail, follow-through, and resourcefulness Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently Is passionate about solving real problems and providing new capabilities for the Home Service Professional market Willing to regularly travel to conferences and partner on-sites Compensation: At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum Total Target Commission (TTC) of $169,400, a midpoint of $199,300 and a maximum salary of $229,200 designed to show the progression from learning the ropes to truly excelling. This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly. We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process! What you can expect from Jobber: A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

The Director of Software Engineering will provide strategic direction and technical leadership for the Production Engineering and Foundation Software Engineering teams. They will manage a team of Engineering Managers and Senior Engineering Managers, ensuring the delivery of high-quality software that meets customer needs. | Candidates should have proven experience as an organizational leader at the Director level or higher, with a strong track record of managing people managers across multiple teams. They should also have hands-on experience running agile organizations at scale and a demonstrated ability to balance customer value with business impact. | Are you driven to bring people, technology, and strategy together to build impactful software? Then Jobber might be the place for you! We’re looking for a Director, Software Engineering to provide technical leadership to our Foundation and Production Engineering teams. Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail, we work with home and field service companies to help them better quote, schedule, invoice and collect customer payments. Having been named the #2 fastest-growing software company in Canada and one of Fast Company’s Most Innovative Companies in 2020, it’s clear we have come a long way from our first customer in 2011 – but we’ve just scratched the surface of what we want to accomplish for our customers. Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You can work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. We weren’t named a top workplace in Canada for nothing! The team: At Jobber, we don’t just build a product – we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which is not just said but lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier. We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learning and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals. The role: Reporting to our VP, Software Engineering, the Director, Software Engineering will be a critical part of Jobber’s continued success. As a seasoned engineering leader, you will be accountable for delivering high-quality software that meets our customers' needs. With your extensive experience in people management, agile software development, and business strategy, you’ll provide strategic direction and technical leadership for our Production Engineering and Foundation Software Engineering teams. These 2 groups are comprised of the following teams: Design System Mobile Platform Web Platform Infrastructure (Compute and Database) Queueing/Streaming Trust/Auth Developer Acceleration As Director of Engineering, you will: Develop and execute a forward-thinking product strategy that aligns with Jobber’s long-term business goals Manage a team of Engineering Managers and Senior Engineering Managers, supporting them in leading the growth and continuous improvement of a team of 50+ Software Engineers Drive product quality, stability, and performance as the team scales, while protecting agility and maximising impact through each stage of growth. Amplify engineering excellence through high-quality software development best practices, mentorship, and a culture of continuous improvement Partner with peers on the Leadership Team to drive company strategy and advance critical company objectives. To be successful, you should have: Proven experience as an organizational leader at the Director level or higher. A strong track record of managing and developing people managers across multiple teams and disciplines. Hands-on experience running agile organizations at scale, with a sense of urgency to deliver high-quality solutions to customer problems. Experience developing and executing a strategy that balances feature development, infrastructure improvement, and ongoing software maintenance. A demonstrated ability to balance customer value with business impact while managing a multi-million dollar budget. A mindset that embraces AI and emerging technologies as opportunities to accelerate innovation and elevate team capabilities. Experience building diverse, high-performing teams. It would be really great if you had: Familiarity using our tech stack: Ruby on Rails, TypeScript, and/or React (React Native for mobile is a plus) in a production environment Experience working with GraphQL, API Layer, and performance optimization Foundational knowledge of AWS (e.g., Lambda, ECS, EC2). Proven experience leading 5+ engineering teams, including managing other managers Experience building software via leading LLM providers What you can expect from your team: Our Software Engineering team is central to Jobber’s success – focused on creating software that delivers value to tens of thousands of users around the world. At Jobber we never stop growing and learning, and you shouldn’t either. Through frequent 1:1’s, ongoing feedback, support from your manager, our Learning and Development team, and your own sense of curiosity, your skills will develop to a higher level. What you can expect from Jobber: A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Lead and mentor a team of TPMs to align technical execution with company strategy, manage metrics and roadmaps, and foster cross-team collaboration to deliver impactful projects. | Proven TPM leadership experience, strong technical background for engineering collaboration, SaaS experience, excellent communication, data-driven mindset, and ability to manage multiple priorities. | ARE YOU AN ACCOMPLISHED LEADER WITH A TECHNICAL EDGE, READY TO INSPIRE AND ELEVATE A TEAM OF TPMS? Then Jobber might be the place for you! We’re looking for a Group Lead, Technical Program Management, to be a part of our Systems group! This is a remote-first role that can be held in Canada or the United States. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers. The role: Reporting to the Director of Technical Program Management, the Group Lead, Technical Program Management will drive clarity and alignment between company strategy, technical execution, and measurable outcomes for the Systems group. You’ll coach and develop TPMs to own their metrics, build quality roadmaps, and deliver meaningful impact in their domains while ensuring cross-team dependencies and long-term technical strategy are connected. This role requires a leader who can balance mentorship with accountability, foster collaboration across Jobber, and translate between business priorities and technical realities to keep work moving at scale. The team: The systems group works with the fundamental technology pieces that make up Jobber, Production Engineering (AWS cloud infrastructure), Backend Foundations, Comms Systems and other core technology teams. We are always looking for ways to drive impact in how Jobber’s technology operates and how we can continue to help Jobber scale sustainably. We work closely with the Product teams to ensure that changes are in the best interest of the customers we serve, and are always looking for ways to improve their experience. Performance, quality, uptime, and speed to deliver quality code are some of the key pillars with which we look at our work. We also collaborate across teams and business silos to find solutions that drive success for the entire organization, not just our own group. As the Group Lead, Technical Program Management, you will: Oversee and guide team metrics and goals. Work with the TPMs who set the goals to ensure strong leading and lagging indicators, and hold them accountable for their impact in their area of responsibility. Discover and understand the connections between Jobber’s day-to-day work, the overall product vision, technical strategy and scaling, and customers’ (internal and/or external) needs. With those inputs, you can prioritize building what matters to achieve product and company goals and initiatives. Build relationships across the organization to keep work moving and help unblock your team when needed. Balance coaching, feedback, and mentorship to help your team grow in their craft and achieve their career goals. Hold your team members accountable for delivering high-quality roadmaps on time, and help them connect cross-team internal roadmaps and Jobber’s long-term technical strategy Foster collaboration by partnering with respective leadership teams and stakeholders across the focus areas of your team members. Support large-scale initiatives that have an impact across Jobber. To be successful, you should have: Proven leadership experience: You have managed a team of TPMs (Program, Project or Product) or equivalent in an always-changing and high-growth environment. Ability to provide feedback, guidance, and direction based on business and user goals. Hands-on TPM Experience: Demonstrated experience as a Technical Program Manager, Technical Product Manager, or Technical Project Manager for internal engineering teams. A strong technical background that enables you to have effective collaboration with engineering teams. Experience in SAAS businesses and an understanding of the key metrics that lead to business success. Next level communication skills, with clear and effective written and verbal communication that conveys both the voice of the customer and business needs. A data-driven mindset, using data to define problems, measure impact, and contextualize work through tools, systems, and processes. A collaborative approach and the desire to build strong partnerships across teams and departments to deliver high-quality features quickly. Execution excellence and ownership, with proven ability to deliver projects to completion all while managing multiple priorities with a high attention to detail. A close relationship to technology and the ability to communicate business requirements to a technical audience. It would be really great if you had: Experience in one or more of the following areas: AWS infrastructure, Developer Acceleration, Core stack development (Ruby/Rails ideal), Data and streaming technologies (ex postgres, data streaming, event driven architectures). Past experience as a software developer and/or infrastructure/sysadmin earlier in your career Compensation: At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $139,800, a midpoint of $164,500, and a maximum salary of $189,100, designed to show the progression from learning the ropes to truly excelling. We design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process! What you can expect from Jobber: A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

As a Senior Product Designer, you will define and drive UX strategy in partnership with Product Management and cross-functional peers. You will design scalable, end-to-end experiences and ensure design efforts align with user and business goals. | Candidates should have 3+ years of experience designing web or mobile SaaS products and a strong understanding of SMB and/or B2B audiences. Proficiency in modern design tools and experience applying AI in product contexts are also required. | This is a remote-first role that can be held in Canada or the United States. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want. Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers. The team: Jobber is on a mission to empower home service providers to run, grow, and optimize their businesses—transforming the way small businesses operate, scale, and achieve their ambitions. We’re relentlessly customer-focused, embedding deep insights and advanced AI directly into our product to deliver exceptional experiences and tangible results for our customers. As a designer on Platform Experience within the Platforms & Partnerships group—and a valued member of Jobber’s broader Design team—you’ll collaborate closely with Product Managers and Engineers to shape and grow Jobber’s product ecosystem by filling key non-core product gaps. Your work will focus on building best-in-class third-party software integrations, developer experiences, and software solutions that reflect strategic business partnerships. Product Design at Jobber is decentralized: you’ll lead design efforts alongside cross-functional partners within your group. Platforms & Partnerships is a critical part of our business, building foundational tools and services that deliver measurable value to tens of thousands of users around the world. The role: Reporting to the Product Design Manager, you’ll help shape the future of Jobber’s product experience as part of the Platform Experience team. You’ll design best-in-class experiences for app integrations, our store, and third-party supply catalog partnerships—key components in expanding the value of our platform. Through thoughtful, scalable design, you’ll drive consistency across the product while unlocking new opportunities to deliver value to our customers. As a Product Designer, you’ll turn complex problems into intuitive, impactful experiences. You’ll collaborate closely with content designers, design systems, and peers across the team to ensure a cohesive, high-quality product. Grounded in deep user understanding, you’ll uncover pain points, identify opportunities, and validate ideas through research and testing. Your work will directly contribute to the long-term vision of the Platforms & Partnerships group—and have a lasting, measurable impact on the lives and businesses of home service professionals across North America. As a Senior Product Designer on Platform Experience, you will: Define and drive UX strategy in close partnership with Product Management and cross-functional peers. Conduct and synthesize qualitative and quantitative research to uncover insights and guide decision-making. Design scalable, end-to-end experiences using customer research, wireframes, flows, prototypes, and detailed specs. Collaborate with Product and Engineering leaders in Platforms & Partnerships to align on vision, priorities, and execution. Champion a customer- and data-informed design culture, ensuring design efforts are aligned with user and business goals. Apply AI to create dynamic, personalized product experiences for new and existing users. Track and showcase the impact of design through measurable outcomes, celebrating wins across the team. Stay current on industry trends, competitor offerings, and emerging technologies—including AI—to continuously elevate the customer experience. To be successful, you should: Have 3+ years of experience designing web or mobile SaaS products, ideally with exposure to partnerships, integrations, or adjacent domains. Have a track record of success in design or UX roles within high-growth SaaS environments, collaborating effectively across both executive and IC levels. Have a strong understanding of SMB and/or B2B audiences, with insight into diverse user needs and behaviours. Be an expert in visual and interaction design, supported by a portfolio of polished, user-centered work. Showcase mastery of modern design tools (e.g. Figma, FigJam, ChatGPT, sketching) and the judgment to use the right tool for the task. Have proficiency in conducting and applying both qualitative and quantitative research to shape product direction. Showcase strategic thinking that aligns UX initiatives with product vision and business outcomes, paired with compelling storytelling skills. Have experience working closely with Product, Engineering, and Marketing to deliver cohesive, scalable solutions. Have a passion for AI and emerging technologies, with practical experience applying LLMs or AI tools in product and design contexts. Have active involvement in the design community and a commitment to growing talent across all levels. Have a genuine enthusiasm for Jobber’s mission to empower small businesses—and for designing solutions that reach millions. Hiring Process: Talent team member interview (45m) Portfolio review (60m) Functional interview: App Critique/Q&A (90m) Leadership interview (30m) Compensation: At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of: Canada: minimum annual salary of $125,800 CAD, a midpoint of $147,900 CAD, and a maximum salary of $170,100 CAD. United States: minimum annual salary of $118,500 USD, a midpoint of $139,400 USD, and a maximum salary of $160,300 USD. We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process! What you can expect from Jobber: A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!