Jerry Insurance Agency, LLC

Respond to inbound calls to educate customers on insurance policies, prepare quotes, and close sales remotely. | Ability to multitask, passion for helping others, and willingness to obtain P&C license within 2 weeks of starting. | About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 5M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for an Insurance Sales Agent who can work weekends and evenings to join our growing team! This role is 100% remote, we provide all work equipment needed. In this role, you will be responsible for helping prospective customers understand and choose the right insurance policies for them from one of Jerry's 55+ insurance carrier partners. All of our customers come to us directly from our mobile or web app, so no outbound calls needed. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: • You can multitask and manage multiple competing priorities • You are passionate about helping others How you will make an impact: • Respond to inbound calls from prospective customers for personal line auto and home insurance policies • Educate customers on insurance policy details such as coverage and pricing • Prepare and bind quotes through our carriers • Effectively problem solve and objection handle to remove barriers from the customer purchasing the policy with Jerry • Provide attentive, high energy conversation with customers that show we are actively engaged in finding a policy that best fits each individual's needs Compensation and perks: • Hourly wage: $18.00 - 20.00 plus uncapped commissions (on target annual earnings: $75,000-$100,000) • We will pay for your P&C license (expected within 2 weeks after starting) • Medical, dental, vision insurance, 401K match • Ability to work remotely (we provide work equipment) • Ongoing training and mentorship from our leadership team • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them Available schedules: Schedule 1: Saturday & Sunday: 8am - 6:30pm ET Friday & Monday: 10:30am - 9pm ET Schedule 2: Monday - Thursday: 10:30am - 9pm Schedule 3: Tuesday, Thursday, Friday: 10am - 8:30pm ET Saturday: 8am - 6:30pm ET While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Lead and optimize contact center sales and service team performance through coaching, goal setting, and operational oversight. | At least 2 years managing inbound contact center teams with proven ability to drive performance using data and managing onshore/offshore teams. | A company is looking for a Manager, Contact Center Operations to lead and optimize performance for sales and service teams. Key Responsibilities • Build and sustain a high-performance culture through goal setting and accountability • Coach and develop agents to enhance performance and address underperformance • Oversee day-to-day operations and align team priorities with strategic goals Required Qualifications • 2+ years of experience managing a team of inbound contact center agents • Proven ability to manage through others and hold them accountable for performance • Experience using data to improve operational outcomes • Track record of driving performance by managing inputs effectively • Comfortable working across onshore and offshore teams in a tech-forward environment

Lead data-driven business initiatives, design and analyze A/B tests, optimize user acquisition and partnership growth, and automate operational processes. | Bachelor's degree in a quantitative discipline, 2-3 years of management consulting or relevant business analysis experience, and proficiency in SQL or complex data analysis. | You could work anywhere. Why us? • Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) • Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better) • Disrupt a massive market and take us to a $10B business in the next few years • Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years - scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company's most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible - insurance, buy/sell, registration, loans, safety, repairs, parking, etc - a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Here's what an ex-McKinsey teammate has to say about joining Jerry: "I've really enjoyed working at Jerry because it's allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I'm not just handing off a recommendation - I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world. Jerry has a deeply data-driven culture. We A/B test everything, and there's been a big investment in data infrastructure - from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company. Another thing I've appreciated is the team itself. A lot of people here come from MBB, so I've still got the energy, sharp thinking, and high bar that I had at McKinsey - but now I also get to build, test, and iterate on the strategies I help develop. It's a great mix of ownership, rigor, and impact." How you will make an impact: • Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies • Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies • Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth • Identify opportunities to automate manual processes and optimize operational efficiency Preferred experience: • Bachelor's degree in a quantitatively or intellectually rigorous discipline • 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations • High level of comfort with SQL and/or running complex data analysis Who you are: • You have a framework for problem solving and live by first principles • You are comfortable communicating with audiences varying from front-line employees to the company's C-suite • You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Lead product development for GarageGuard by designing and shipping consumer-facing features that improve user engagement and trust in auto care. | 5+ years in consumer product management with strong UI/UX instincts, data-driven decision making, and ability to collaborate with design and engineering teams. | Why Jerry.ai? • Join a pre-IPO startup with capital, traction, and a massive runway ($240M funded | 60X revenue growth in 5 years | $2T market size) • Collaborate with brilliant minds from companies like Uber, Amazon, Microsoft, Nvidia, Linkedin, Klarna, and Lemonade, along with world-class product designers and researchers, all with a shared obsession for customer experience. • Immerse yourself in a talent-dense environment where you'll greatly accelerate your learning and career growth • Propel us from 5M to 50M customers in the next few years Own how Jerry reimagines auto repair and maintenance - a space ready for a clearer, more trusted experience. Are you a curious and data-driven Sr. Product Manager with deep customer empathy and strong UI/UX instincts, ready to own a critical piece of our mission to radically simplify car ownership? If so, you'll be joining a company that's already proven its momentum and is only just getting started. In 6 years, we've amassed 5M customers and are building toward a 10x expansion over the next few years. As a Sr. Product Manager on our GarageGuard team, you won't just be optimizing flows, you'll bring consumer-grade clarity and guidance to moments that matter: when an engine light turns on, an unexpected noise appears, or maintenance is due. You'll shape how drivers discover, diagnose, and resolve car issues through GarageGuard, including experiences like diagnostics, recall & maintenance alerts, shop finder, repair estimates, car value, and a digital glovebox. You'll partner closely with exceptional product managers, engineers, data scientists, and designers/researchers to solve tangible problems and build features that are truly impactful. You will have a direct and significant impact on how people feel about caring for their cars - and on our path to becoming a $10B business. How You Will Make an Impact: • Drive measurable gains in engagement and user onboards across GarageGuard's core offerings by crafting friction-free, polished experiences. • Ship 0→1 features to modernize auto care for the average driver. • Uncover key opportunities to increase trust through deep-dive analyses and a first-principles understanding of user behavior. • Thoughtfully employ the latest AI technology to make GarageGuard faster, clearer, and more helpful. • Map end-to-end journeys (from symptom triage to booking a shop) to identify moments of confusion, anxiety, or drop-off. • Conduct insightful user research (qual + quant), rapidly prototype with Design, and translate findings into elegant, shippable solutions; validate with A/B tests and usability studies. • Set a high UX quality bar (clarity, speed, consistency) and partner with Engineering and Design to instrument, measure, and iterate. Who You Are: • Proven consumer product manager: You've spent 5+ years in consumer tech delivering meaningful impact, with experience partnering closely with Product Design/Research and shipping consumer-grade polish on mobile or web. • Creative problem-solver: You thrive on ambiguity and aren't afraid to tackle challenges head-on with innovative solutions. • Tenacious: You possess a strong sense of ownership and drive, thriving in a fast-paced, high-stakes environment. • Customer-obsessed with product taste: You demonstrate strong empathy for consumer needs and a refined sense for UI/UX craft. • Data-driven, with conviction: You're deeply analytical and live in the data, yet you're decisive and can make informed decisions even with limited information. • Super organized, execution-focused: You can manage complex projects, collaborate with diverse teams, and consistently deliver results. • Detail-oriented and quality-minded: You pay attention to the little things, from how errors are handled to clarity in communication, accessibility, and edge cases, and you don't move on without making sure the work is well-supported and measurable. Preferred Experience: • Comfortable with rigorous analyses, developing insightful hypotheses, and validating their impact on key metrics. • Bonus points if you've navigated the exciting (and sometimes chaotic) world of a startup. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Support employee lifecycle processes, organize company events, manage internal communications, maintain HR data accuracy, and optimize People Operations workflows. | Bachelor's degree and 0-2 years of HR or People Operations experience in a fast-paced startup environment. | You could start your People Operations career anywhere. Why join Jerry.ai? Your car and your home are the two most expensive things you'll ever own - and the hardest to manage. At Jerry, we're building the first super app to help everyday Americans take control of both. From insurance and financing to repairs, we're reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem - and we're the only company tackling it end to end. Join us as our People Operations Specialist and be a critical member of our rapidly growing team. This is a unique opportunity to directly influence how we support our most important asset - our people. If you're a driven individual eager to learn and grow your career in People Operations, we want to hear from you! How you'll make an impact: • Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets. • Empower our teams: Support the end-to-end employee lifecycle - from ensuring seamless onboarding to organizing important company events. • Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030. What you'll own: • Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions. • Be our culture ambassador: As a remote first company, we are increasing our investment in in-person gatherings. You will play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives. • Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates. • Data & System Management: Ensuredata accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration and employment verification letters. • Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes. Who you are: • You're passionate about people and making a real impact on a company's most valuable asset. • You are an excellent communicator, both written and live. • You're meticulous and detail-oriented. • You are well-organized and love to support multiple projects and teams while balancing excellence and speed. • You thrive in ambiguity and fast-paced environments. • You are resourceful and creative - you take the initiative to get things done well the first time. • You're mature and professional, and can handle sensitive information with the utmost discretion. What you bring: • Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field. • 0-2 years of experience in HR, People Operations or related, ideally within a fast-paced startup environment. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.