J.D. Power

Lead global cybersecurity strategy, security operations, risk management, and compliance. | Over 10 years in information security with 5+ years senior leadership, CISSP or CISM certification, and deep cloud security knowledge. | Job Description: Title: Chief Information Security Officer (CISO) Location: Remote – USA Reports to: Chief Technology Officer The Role: JD Power is seeking an enterprise-level security leader to serve as Chief Information Security Officer (CISO). As a member of the Technology Leadership Team, the CISO is the enterprise-wide owner of global cyber security, information risk, and resilience, providing strategic leadership across all regions to protect clients, systems, data, intellectual property, and brand reputation. The CISO defines and executes the global security strategy, leads security operations and governance, ensures compliance with international regulations and standards, and acts as the organization's senior authority on cyber risk The Impact You Will Have in This Role: As Chief Information Security Officer, you will be the driving force behind protecting JD Power’s clients, systems, data, and brand across every region. By defining and executing the global security strategy, maturing governance and security operations, and embedding a strong security culture, you will reduce enterprise risk while enabling the business to innovate and grow with confidence. You will serve as the organization's senior authority on cyber risk—providing the CTO, Operating Team, Board, regulators, and customers with assurance that security is a strategic enabler rather than a barrier. What You’ll Be Doing in This Role: Global Security Strategy & Leadership Own Global Security Strategy: Define and own the global cyber security strategy, aligned to business objectives and risk appetite. Advise Senior Leadership: Provide senior-level leadership and act as a trusted advisor to the CTO, Operating Team, Board Cybersecurity Committee, and senior leaders. Lead Planning & Investment: Lead global planning, budgeting, capability development, and vendor strategy for all security domains. Build a Security Culture: Promote a strong security culture across all regions, embedding secure behaviors and accountability. Governance, Risk Management & Compliance Operate the ISMS: Lead the design, implementation, operation, and continuous improvement of the Information Security Management System (ISMS) aligned to ISO 27001, SOC2, TISAX, and other relevant frameworks. Manage Enterprise Risk: Oversee global risk management, including risk assessments, control selection, and enterprise risk reporting. Compliance: Ensure compliance with global cyber security regulations and industry standards. Maintain Policies & Standards: Lead the development and maintenance of global security policies, standards, and guidelines. Govern Third-Party Risk: Oversee third-party and supply-chain security, including vendor assessments and due diligence. Security Operations, Threat Management & Incident Response Lead Security Operations: Lead global Security Operations (SecOps), including monitoring, detection, threat intelligence, and vulnerability management. Mature CSIRT/CSOC Capabilities: Establish and mature global CSIRT/CSOC capabilities, ensuring 24/7 coverage where required. Command Major Incidents: Act as executive incident commander for major cyber events, ensuring effective response, communication, and recovery. Drive Continuous Improvement: Maintain incident playbooks, escalation paths, and post-incident reviews to drive continuous improvement. Cloud, Application & Product Security Define Secure Architecture: Define and oversee secure architecture, cloud security standards, and identity & access management (IAM). Embed Security in the SDLC: Embed security into the software development lifecycle (SDLC), including secure coding, DevSecOps, and product security reviews. Partner with Engineering: Partner with Engineering and Technology teams to ensure secure design, encryption, and access controls across all platforms. Regulatory, Customer & External Engagement Represent Security Externally: Act as the senior representative for cyber security with regulators, auditors, customers, and partners. Manage Security Assessments: Oversee responses to customer and partner security assessments and due-diligence requests. Track Regulatory Change: Monitor global regulatory developments and translate them into actionable controls and programs. People Leadership & Organizational Development Lead Global Teams: Lead and develop global teams across security operations, governance, risk, compliance, and resilience. Build Organizational Capability: Build organizational capability, succession planning, and specialist talent pipelines. Foster High Performance: Foster a collaborative, high-performance culture across regions and functions. Qualifications of this Role: 10+ years of experience in information security, cybersecurity, with at least 5+ years in a senior leadership role Proven track record of incident response leadership and crisis management. Relevant certifications such as CISSP, CISM, CISA, ISO 27001 Lead Auditor Experience leading large-scale enterprise security programs and managing global teams, including leaders of leaders. Strong knowledge of modern enterprise security practices, including identity and access management, cloud security, endpoint security, DevSecOps, threat detection, and vulnerability management. Understanding of emerging AI security risks and controls, including securing AI-enabled workflows and enterprise AI platforms. Experience securing modern cloud and development environments across platforms such as AWS, Azure, or GCP. Familiarity with modern security frameworks and standards such as NIST, ISO 27001, PCI, or OWASP. Demonstrated ability to communicate complex security topics to executive leadership and nontechnical stakeholders. Experience with risk management, compliance, and regulatory requirements relevant to enterprise software companies. Strong business acumen, particularly in aligning security investments with financial and operational priorities. This position has a starting salary range of $250,000 - $275,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to JD Power Careers! JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.

Design, build, and operate production-grade generative AI solutions and agentic workflows to improve customer experience and operational efficiency. | Requires a degree in Computer Science or related field with 8+ years experience and proficiency in Python, SQL, and modern data platforms. | Job Description: Title: Senior AI Engineer (P4) Location: Remote – USA, Canada Reports to: Managing Director, AI & Software Engineering The Role: You will design, build, and operate production-grade Generative AI solutions that power our products and analytical solutions. You will work across data, models, and applications to deliver reliable AI workflows, integrating large language models with modern data and analytics environments. You will own initiatives end-to-end, including architecture, experimentation, deployment, monitoring, and continuous improvement. The Impact You Will Have in This Role: You will shape how we apply Generative AI to high-value business problems by building systems that measurably improve customer experience, operational efficiency, and decision quality. You will raise the quality bar for production AI by setting standards for design, safety, evaluation, and operational readiness. You will mentor other engineers and partner with product, data science, and business stakeholders to translate ambiguity into scalable AI capabilities across multiple products and use cases. What You’ll Be Doing in This Role: Lead the design and implementation of Generative AI services and Agentic workflows that support multiple product features or teams. Integrate LLMs into applications using modern frameworks, working with APIs or internal model endpoints. Implement telemetry, observability, fallbacks, and cost/latency controls. Work across data environments to ingest, transform, and serve data for AI use cases, designing practical schemas and retrieval strategies that generalize across environments. Design and run experiments to compare prompts, models, and configurations; build evaluation flows to measure relevance, safety, robustness, and business impact. Collaborate with product, data science, design, and domain experts to clarify requirements, break down initiatives into technical plans, and deliver roadmap commitments. Contribute to and lead code reviews, architecture discussions, documentation, and shared templates/libraries that improve velocity and consistency. Monitor AI systems in production, participate in incident response, and drive systemic improvements to quality, safety, reliability, and performance. Partner with security, legal, and compliance to ensure data privacy, responsible AI practices, and regulatory alignment. Qualifications of This Role: Degree in Computer Science, Data Science, Software Engineering or related field. At least 8yrs of professional experience with a Bachelor’s degree or 6 yrs with a Graduate degree 1-year experience in Generative AI technologies (included in the overall professional experience), or 1-2 relevant certifications. Logical, practical, and innovative problem-solving skills. Can turn ambiguity into architecture, milestones, and explicit tradeoffs. Strong customer-facing communication: able to lead technical discussions, write clear technical documents, and explain solutions to technical and non-technical audiences. Shipped and operated LLM-enabled features in production, including evaluation, monitoring, and iteration. Working knowledge of Generative AI quality and safety practices. Experience building data-intensive systems end-to-end. Data engineering fundamentals: ingestion/transforms, maintainable schemas, and retrieval/feature pipelines for analytics and AI. Strong Python and SQL. Experience integrating services via APIs. TypeScript or other strongly typed language experience is a plus. The ability to learn new tools quickly is required. Hands-on experience with at least one modern data/analytics platform (e.g., Databricks, Snowflake, Palantir Foundry) and the ability to quickly adapt patterns across other environments. Ownership mindset with high standards for production readiness and customer outcomes. Automotive domain knowledge is a plus, not required. Able to travel as needed for customer and internal collaboration. The Hiring Manager Says: An ideal candidate might find joy in problem solving and discovering novel ways to achieve an outcome. You will be designing and implementing thoughtful and robust technical solutions, with some autonomy to be creative in the approach. Don’t expect a step-by-step how-to guide but do expect to collaborate with other competent and experienced people to find solutions. This position has a starting salary range of $120K - $135K CAD/$150K - $165K USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Our Values We POWER Our Customer’s Success We are Innovative, Collaborative and Grounded and in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to JD Power Careers! JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.

Engineer and manage the Snowflake data platform including architecture, security, ingestion, and observability. | 5+ years data platform experience with 3+ years Snowflake, plus proficiency in Terraform, SQL, Python, and AWS. | Job Description: Title: Senior Data Platform Engineer Location: Remote – USA, Canada Reports to: SVP, Engineering Vacancy: New vacancy The Role: Own the hands-on engineering of JD Power's Snowflake data platform. Responsible for translating the Platform Lead's architecture and governance direction into a production-grade, automated, and observable Snowflake environment that supports analytics, product, and AI/ML workloads across the enterprise. The Scope & Ownership You Will Have in This Role: Owns Snowflake account, warehouse, and object architecture. Infrastructure-as-Code repository and CI/CD for all Snowflake changes. RBAC implementation, security controls, and identity integration. Ingestion and integration patterns (Snowpipe, Streams/Tasks, managed connectors). Platform observability, cost monitoring, and performance tuning. Documentation, runbooks, and onboarding patterns for platform consumers. Does not own Governance policy and strategy (owned by the Platform Lead). Business data modeling and semantic layer (owned by Analytics Engineering). Source system data quality at point of capture (owned by upstream teams). What You’ll Be Doing in This Role: Platform engineering Design and evolve Snowflake account, warehouse, and object architecture. Implement and maintain all Snowflake objects, roles, and policies in Terraform. Operate database CI/CD using Schemachange, Liquibase, or equivalent. Tune performance: clustering, search optimization, materialized views, query profiling. Security and governance enforcement Build and maintain the functional/access role hierarchy enforcing least privilege. Implement masking policies, row access policies, object tagging, and network policies. Integrate Snowflake with IdP for SSO/SCIM; manage service accounts and key rotation. Partner with InfoSec, Privacy, and Compliance on audit readiness and control attestation. Ingestion and integration Operate Snowpipe, Snowpipe Streaming, Streams/Tasks, and Kafka Connector pipelines. Manage Fivetran/Airbyte (or equivalent) connector deployments and reliability. Implement Iceberg / external tables where lakehouse interoperability is required. Integrate with orchestration (Airflow / dbt Cloud) and observability tooling. Operational excellence Define and meet SLOs for platform reliability, freshness, and cost. Build dashboards and alerting; lead incident response for platform issues. Document architecture decisions, patterns, and runbooks. Enable Analytics Engineering, Product Engineering, and Data Science consumers. Qualifications of this Role: 5+ years of professional data platform, data engineering, or data infrastructure experience. 3+ years of hands-on Snowflake experience at production scale (not pilot/POC). Demonstrated expertise in Snowflake RBAC design, warehouse sizing and cost governance, performance tuning, and security features. Strong SQL — able to read and optimize a query profile. Python for tooling, automation, and pipelines. Production IaC experience — Terraform required; Snowflake provider strongly preferred. Database CI/CD using Schemachange, Liquibase, dbt, or equivalent change-management tooling. Cloud fluency in AWS — networking, IAM, storage, and Snowflake integration points. Ingestion experience with Snowpipe, Streams/Tasks, Kafka, and/or Fivetran/Airbyte. Communication — able to author decision records and runbooks; able to influence without authority. PREFERRED QUALIFICATIONS SnowPro Advanced certification (Architect, Data Engineer, or Administrator). Hands-on dbt and modern Analytics Engineering experience. Experience with Snowflake Horizon Catalog, Polaris, Collibra, or Alation. Streaming and CDC: Kafka, Debezium, Snowpipe Streaming, Dynamic Tables. Iceberg / lakehouse architecture. Data observability tooling (Monte Carlo, Bigeye, Datadog). Automotive, financial services, insurance, or regulated consumer-data experience. AI/ML workloads on Snowflake (Cortex, Snowpark, feature stores). This position has a starting salary range of $120K -$150K USD/$110K -$120K CAD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Our Values We POWER Our Customer’s Success We are Innovative, Collaborative and Grounded and in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to JD Power Careers! JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.

Oversee financial planning, forecasting, and analysis to align with corporate strategy and support executive decision-making. | Bachelor's degree with 12+ years progressive finance experience including 5+ years FP&A leadership and strong financial modeling expertise. | Job Description: Title: Director – Financial Planning & Analysis (FP&A) Location: Remote Reports to: Vice President – FP&A J.D. Power is a global leader in consumer insights, advisory services and data & analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. The Role: We’re seeking a strategic and operationally driven finance leader to serve as the Director of FP&A within J.D. Power. In this role, you will oversee the company’s financial planning, forecasting, and analysis processes, ensuring alignment with corporate strategy and operational execution. Working closely with the Vice President – FP&A, CFO, executive leadership, and business unit leaders, you will provide actionable insights that drive growth, improve profitability, and strengthen financial discipline across the organization. This is a highly visible role requiring deep expertise in financial modeling, forecasting, and performance management, as well as the ability to translate complex financial data into clear, strategic recommendations. A proven track record of leading FP&A teams, influencing executive decision-making, and driving measurable business outcomes is essential. The Impact You Will Have in This Role: As the Director of FP&A, you will be the driving force behind financial planning and analysis that fuels J.D. Power’s growth and operational excellence. By leading the budgeting and forecasting process, delivering insightful performance reporting, and partnering with business leaders to optimize resource allocation, you will ensure the company’s financial strategy is executed with precision. Your work will connect financial insights to strategic decisions—delivering measurable outcomes, enabling growth initiatives, and providing critical guidance that shapes the company’s future direction. What You’ll Be Doing in This Role: Accelerate the financial performance of J.D. Power by: · Strategic Planning & Forecasting: Lead annual budgeting, quarterly forecasting, and long-range planning processes in partnership with executive leadership. · Performance Reporting: Deliver timely, accurate, and insightful reporting on company performance, KPIs, and trends. · Business Partnering: Collaborate with business unit leaders to translate operational strategies into financial outcomes and drive accountability. · Capital Allocation: Provide analysis and recommendations on investments, resource allocation, and growth initiatives. · Scenario Modeling: Develop and maintain robust financial models to support decision-making and risk management. · Executive Support: Prepare board-level presentations, investor materials, and executive reports that clearly communicate financial performance and outlook. · Team Leadership: Build, mentor, and lead a high-performing FP&A team, fostering a culture of excellence and continuous improvement. · Process Improvement: Drive enhancements in financial systems, reporting tools, and analytical capabilities. Qualifications of this Role: • Bachelor’s degree required; MBA, CPA, or CFA preferred. • 12+ years of progressive finance experience, with at least 5 years in FP&A leadership roles. • Proven track record of influencing executive decision-making through financial insights. • Strong expertise in financial modeling, forecasting, and performance management. • Excellent communication and presentation skills, with the ability to simplify complex data. • Experience with ERP systems, BI tools, and advanced Excel/financial modeling. • Willingness to travel occasionally to support global teams and attend executive meetings. This position has a starting salary range of $180,000 - $240,000 USD or $150,000 - $190,000 CAD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to JD Power Careers! JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance. Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company, visit JDPower.com.

Lead OEM client engagements to provide insights and recommendations on automotive sales, pricing, incentives, and residual values, while developing trusted advisor relationships with senior executives. | 10+ years consulting/finance/analytics or sales experience, automotive industry background, strong communication and leadership skills, proficiency with data analysis tools, and willingness to travel 25-30%. | Title: Client Director - OEM Customer Success (Pricing and Incentives) - P5 Location: Troy MI, Metro Detroit, & LA, California Remote - USA Reports to: Managing Director, Data & Analytics / OEM Customer Success We are hiring 2 Client Directors, one will be based in or around Troy, Michigan and the other in or around LA, California. The Role: Customer success lead for multiple OEM clients (domestic and import). You will be the subject matter expert on all things automotive sales, pricing, incentives and residual values. The role includes developing key actionable insights and leading monthly discussions with Director/VPs at OEMs. A successful client director will be seen as a trusted advisor by the OEM and will be the go-to-person for US auto sales, pricing, incentives and residual values related insights The Impact You Will Have in This Role: In this role, you will have the opportunity to establish yourself as an expert in the automotive industry using PIN's proprietary transactional data, ALG's industry benchmark residual value data and predictive analytics tools. You will work with clients on recurring engagements to optimize multi-billion-dollar budgets, specifically in the areas of pricing, profitability, promotion/incentives tactics and strategies, residual value analysis, demand planning and market sizing. You will regularly present to and interact with an audience of high-ranking automotive OEM executives. Client engagements also cover distribution, inventory optimization, remarketing and financial services in the very exciting, dynamic, and complex automotive industry. What You'll Be Doing in This Role: • Become a trusted advisor for OEMs on all things sales, pricing, incentives, and RVs • Earn the trust of the client executives based on their ability to distill the data into insights and recommend actions that will enhance the client's profitability • Provide C-suite automotive executives with pricing, incentives and business planning recommendations • Become a subject-matter expert in automotive analysis, aggregating data from multiple disparate data sets to explain sales and pricing performance, the competitive landscape, and industry dynamics • Develop and present actionable insights based on new vehicle pricing and sales data (PIN) and residual value data (ALG), developing client specific solutions for upcoming challenges, and ensuring the stickiness of PIN data and ALG consulting through case studies • Identify and pursue white space opportunities for business development among existing and potential clients • Support development of the next generation of Data Analytics leaders ensuring continued growth of the world-class Customer Success organization • Interact with team members, and clients, with analysis supporting decisions related to sales, pricing, and incentive tactics • Proactively identify client needs and develop new analytical frameworks and solutions to satisfy those needs and grow the business • Support the sales/business development organization by proactively identifying PIN and ALG based solutions to client challenges and concerns • Be a mentor to junior analysts and support their development Qualifications of this Role: • 10+ years of experience in consulting / finance / analytics or sales • MBA highly desirable • Auto industry experience a must, ideally in sales or finance • Desired skills include Data analysis, Problem solving, storytelling, communication, leadership level presentations • Ability to think quickly on your feet • Consulting experience highly desirable • Ability to interact effectively with people including senior management • Software experience in Excel, PowerPoint, Tableau, SQL, desired • Thrives on tackling difficult problems in a dynamic and fast-paced environment • Requires 25-30% travel The Hiring Manager says: " I'm looking for the kind of person who is not satisfied with how things have always been done. I want the candidate who is willing to experiment, drive data driven decisions, be a change maker and is seen as a valuable resource by their peers" The Way We Work: • Leader Led • Remote First • Foster Flexibility • Reward Performance • Time off Matters Company Mission J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges. Our Values At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture. J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.