Jazz Pharmaceuticals

Provide hands-on technical leadership and architectural guidance for enterprise content platforms and MLR workflow systems. | Requires 7+ years software engineering experience, 2+ years technical leadership, and expertise in enterprise content platforms and compliance workflows. | If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. How We Work - The Global Capability Product Operating Model: At Jazz, we operate using a modern Global Capability Product Operating Model to shape, deliver, and evolve our digital capabilities. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with development, design, and stakeholders across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. The Technical Lead, Content Technology & MLR Enablement provides hands-on technical leadership and architectural guidance for the Content Infrastructure & MLR Global Capability team within the Content Development & Deployment team. Reporting to the Content Development & Deployment Technical Suite Lead, this role works in close partnership with the Global Capability Owner to shape technical direction and ensure capability priorities translate into clear, executable plans. From there, the Tech Lead works alongside development teams and vendor partners to design, build and deliver scalable, secure, and compliant solutions. The Content Infrastructure & MLR team owns and scales enterprise content platforms and centralized MLR workflows that enable compliant content creation, review, and distribution across digital and field channels. As the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems (e.g., MLR Accelerator) alongside the development team, bringing technical depth and leadership to every stage of the work. Key Responsibilities Strategy & Technical Roadmap Development • Partner closely with the Content Infrastructure & MLR Global Capability Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs. • Collaborate with the Content Development & Deployment Technical Suite Lead and Architects to translate capability roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks. • Convert complex business requirements into clear technical specifications and executable technical work tasks. Solution Architecture & Technical Delivery • Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including: • Veeva PromoMats, enterprise digital asset and content management platform supporting storage, metadata, lifecycle management, and compliant content distribution. • MedComm Vault, medical content management platform enabling compliant content review, approval, and governance of regulated content. • MLR Accelerator, AI-enabled MLR workflow system supporting review, approval, and governance of promotional and medical content. • Translate technical requirements into well‑defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the capability roadmap, taking ownership of complex technical challenges end to end. • Guide development teams in integrating content platforms with upstream and downstream systems (e.g., CRM, web, analytics platforms). • Ensure solutions meet compliance, auditability, and regulatory requirements for medical and promotional content workflows. • Drive standardization and scalability of content and MLR workflows across brands and markets. • Support automation and optimization of MLR processes to improve cycle times and user experience. Cross-Functional Technical Leadership • Partner with business, IT security, and vendor teams to ensure the Content Infrastructure & MLR team technical solutions adhere to organizational standards, security policies, and regulatory requirements. • Organize and direct vendor partners to execute technical work, ensuring alignment with capability priorities, delivery timelines, and enterprise standards. • Partner with the Technical Suite Lead, Content Development & Deployment, to escalate and resolve complex technical challenges that span across Global Capability teams. • Mentor and guide software engineers and developers, elevating the team's overall technical capability. • Lead cross-team problem solving and resolution of technical challenges within the Global Capability team. Technical Skills Required Knowledge, Skills, and Abilities • Deep understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks. • Experience designing scalable, secure, and compliant technology solutions within complex enterprise environments. • Strong knowledge of system integration patterns, APIs, and data architecture across enterprise content platforms and MLR workflow systems. • Experience designing and integrating enterprise digital platforms and technology solutions such as Veeva PromoMats, MedComm Vault, and MLR workflow solutions (e.g., MLR Accelerator). • Understanding of security, compliance, and regulatory requirements relevant to enterprise content management and MLR review workflows. • Demonstrates strong hands-on technical delivery capabilities, effectively translating business requirements into technical specifications and guiding development teams and vendor partners to deliver high-quality solutions. • Experience working within Agile product development teams and product operating models. Business Skills • Ability to translate business requirements and capability strategies into scalable technical plans. • Strong collaboration skills across capability, engineering, architecture, and business stakeholders. • Experience working in complex, matrixed organizations with multiple technology and Global Capability teams. • Strong problem-solving skills and ability to guide technical decision-making in ambiguous environments. • Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders. • Ability to balance technical innovation with operational reliability and enterprise governance. Qualifications Required/Preferred Education and Licenses • Bachelor's degree in computer science, engineering, information systems, or related technical field. • 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in software engineering, technical architecture, or enterprise platform development. • 2+ years of experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team. • Demonstrated experience designing and delivering enterprise-scale digital platforms such as enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems. • Experience working within complex, matrixed organizations with multiple technology and product teams. • Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions. Preferred / Additional Qualifications • Experience in the pharmaceutical or healthcare industries preferred. • Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities. • Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements • 10-20% travel will be required. Jazz Expected Behaviors • Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. • Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. • Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. • Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. • Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. • Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. • Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. • Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. • Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $141,600.00 - $212,400.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.

Lead and mentor security engineering and operations teams while driving security initiatives and automation. | 5+ years in security operations, incident response, threat detection, cloud and network security expertise, strong communication, remote work capability. | If you are a current Jazz employee please apply via the Internal Career site Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description Job Responsibilities and Requirements: Plan, Design, Implement, and support existing and new Jazz Pharmaceuticals Information security stack. Create and maintain detailed professional engineering and operation documentation. Mentor members Security Engineering and Operation Teams to support the network and security infrastructure. Work in conjunction with security stakeholders in IT and other areas of business to help lead initiatives to maintain a strong security posture that supports business objectives. Direct the deployment and/or upgrade of security technologies and program enhancements where needed. Assess and evaluate Cyber threats, vulnerabilities, and other risks. Monitor external event sources for emerging threats and attack scenarios and influence/assist the Architects/Engineers and other broader IT team members to implement controls to counter those threats and attack scenarios. Detailed analysis and strong understanding of the attack vectors, attack surfaces and detection avoidance tactics Establish and maintain excellent working relationships/partnerships with the broader IT organization and business units Monitor incoming event queues for potential security incidents, identify and act on anomalous activity Continuously improve security posture across the technology stack including endpoints, network, applications, and servers. Drive automation and orchestration to improve efficiency and effectiveness of security monitoring and response processes. Act as a trusted security advisor to support other Jazz IS efforts by providing hands-on security consulting during design, development, implementation, and testing of solutions for integrating new security technologies as needed. Qualifications: 5+ years of experience in security operations, orchestration, incident response, threat detection, and vulnerability management. Strong experience with SIEM platforms (e.g., Splunk, Gurucul) for log analysis, alert correlation, and dashboard creation. Develop and maintain SIEM infrastructure, data ingestion, performance optimization and support lifecycle. Experience performing security incident investigations and forensic analysis. Familiar with common attack techniques, tactics, and procedures (TTPs) and frameworks like MITRE ATT&CK. Hands-on technical expertise in at least two of the following areas: Cloud Security, Identity and Access Management, Network Security, Email Security, DLP Strong working knowledge of endpoint detection and response (EDR) tools (e.g., CrowdStrike) and their capabilities. Hands-on experience with AWS and Google Cloud Platform. Proven experience in developing and implementing security automation using scripting languages (e.g., Python, PowerShell, BASH) or orchestration workflows. Experience working in environments composed primarily of SaaS and cloud resources such as Salesforce, Snowflake. Solid knowledge of operating system artifacts for Windows/Linux/Unix systems. Must be well organized and disciplined to follow security and compliance standards. Familiar with regulatory requirements such as GDPR, PII, PHI, and GXP. Excellent written and verbal communication skills; ability to convey security concepts to non-technical audiences (e.g. senior and executive management, internal customers) Ability to establish priorities, work independently and proceed with objectives. Demonstrated experience leading security project through influence, collaboration, and coalition-building, and very comfortable in ambiguous and high-pressure situations. Demonstrated vendor relationship management skills, with the ability to build strong rapport. Must be flexible to work in the US/EST or US/PST time zone. Must be flexible to work after-hour or on an on-call basis to support operational and project activities Additional Valuable Skills and Certifications: At least 7 years of relevant IT Security experience and two or more relevant certifications (i.e. CISSP, CISM, CEH, GCIH, GPEN, GWAPT etc) Expert experience in popular security controls: AWS security, Azure, Web Proxy, IAM/SSO, Active Directory, Network Security, PAM, App Control, Endpoint Security, DLP, PKI, Key management, Salesforce Shield, Security Automation and Orchestration #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $146,400.00 - $219,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html

Lead analytics and insights initiatives to support biopharmaceutical portfolio and drive data-informed decision-making for research and commercial strategies. | Extensive analytics experience in pharmaceutical/biopharmaceutical sector with strong leadership and ability to translate complex data into actionable insights. | If you are a current Jazz employee please apply via the Internal Career site Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description see attached document Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $232,000.00 - $348,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html

Lead integrated consumer marketing strategies and manage patient journey for Xywav Sleep Franchise. | Bachelor's degree with 10+ years pharmaceutical/healthcare commercial experience, including 7+ years in consumer marketing, plus strong leadership and analytical skills. | If you are a current Jazz employee please apply via the Internal Career site Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description Director, Consumer Marketing, Xywav Sleep Franchise Reporting to the Executive Director and Head of Consumer Marketing, Xywav The Director, Consumer Marketing, Xywav plays a critical role in the Sleep Franchise, leading the development and execution of integrated consumer marketing strategies for Xywav across narcolepsy and idiopathic hypersomnia (IH). This individual is responsible for building and optimizing the full patient experience—from disease awareness and demand generation through treatment initiation, engagement, and loyalty—while delivering business growth and improving patient outcomes. The Director serves as the strategic lead for consumer marketing initiatives, collaborating across core cross-functional partners; HCP Marketing, Patient Services, Analytics & Insights, Customer Experience Team, Finance, Medical and Patient Advocacy as well as Sales and Market Access and leading/managing relationship with consumer agency of record. The role requires a strong balance of strategic/analytical thinking, executional excellence, financial acumen, influence without authority and leadership in a highly matrixed environment. Key Responsibilities Brand Strategy & Consumer Planning Lead the development of the consumer strategic brand plan and associated annual tactical plans for Xywav. Develop and maintain consumer brand positioning, messaging architecture, core claims documents, and patient-facing communication strategies across narcolepsy and IH. Partner closely with HCP Marketing, Commercial Strategy, and cross-functional stakeholders to ensure integrated brand planning and execution. Lead consumer competitive intelligence efforts and identify opportunities to strengthen market positioning. Serve as the consumer marketing lead for strategic planning processes, including annual brand planning, POA meetings, and National Sales Meetings. Patient Journey Strategy & Engagement Own the end-to-end consumer and patient journey strategy across demand generation, treatment initiation, engagement, and retention. Identify opportunities to improve patient experiences through innovative programs, content, and work closely with customer experience team to ensure brand strategy is pulled through in all developed derivative tactics. Develop strategies and programs that support both disease awareness and branded consumer engagement objectives. Partner with Patient Services teams to ensure seamless integration between marketing initiatives and patient support programs. Patient Advocacy & Ambassador Programs Lead the consumer patient advocacy strategy and maintain key relationships with advocacy organizations. Oversee consumer engagement activities involving: Narcolepsy Network and advocacy organizations Regional and national advocacy events Patient education programs Patient ambassador initiatives Direct patient ambassador strategy and execution, including testimonial content, website integration, video development, and social media activation. Represent consumer marketing at advocacy meetings, conferences, and patient-focused events. Content, Creative & Campaign Development Lead development and execution of consumer creative campaigns and campaign refreshes. Ensure consistent implementation of messaging across all patient-facing channels and materials. Direct creation of core disease education and branded marketing materials across digital and print channels. Oversee patient education materials, starter kit materials, onboarding resources, welcome kits, and other patient support communications. Partner with agencies to ensure delivery of high-quality creative assets and campaign execution. Market Research, Analytics & Insights Lead consumer market research strategy across the patient journey. Manage ongoing tracking studies, market research initiatives, patient insights programs, and audience understanding efforts. Utilize insights, measurement, social listening, and market intelligence to optimize strategies and tactics. Financial Management & Agency Leadership Oversee consumer marketing budgets, financial planning, and ongoing budget management. Manage agency of record partnership and hold agency accountable for performance, execution, timelines, and outcomes. Lead relationships with key consumer agencies and partners, including core creative elements (campaign, messages and core assets), CRM, and patient experience organizations. Provide continuous budget oversight including investment prioritization and resource allocation decisions. Oversee agency SOW development and approval. Minimum Requirements Bachelor's degree required; MBA preferred. 7+ years of pharmaceutical or healthcare marketing experience with significant consumer/direct-to-patient marketing responsibilities. 10+ years of commercial, marketing, sales, product management, or related pharmaceutical experience; experience in rare disease and sleep medicine preferred. Strong collaborator with demonstrated record of effectively leading and/or working in cross-functional teams and ability to navigate change and move work and team members forward. Strong communication and presentation skills including to leadership teams Demonstrated ability to shift focus between strategy, planning, and execution with agility and attention to detail Demonstrated analytical, problem-solving, planning, project management and organizational skills Recent experience working in organization with customer experience team and/or marketing COE centralized group supports brand marketing teams A strongly preferred candidate would have a pharmaceutical career progression demonstrating growth in responsibility and scope, particularly in commercial positions Physical Demands Approximately 20–30% domestic travel. Frequent use of computers, communication devices, and standard office equipment. Work Environment Remote or office-based work environment with frequent virtual and in-person collaboration. Responsibilities may occasionally require work outside standard business hours to meet business needs. Frequent interaction with consumer marketing team members, internal leadership, cross-functional partners, external agency partners, and patient advocacy organizations. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $202,400.00 - $303,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html

Manage enterprise transformation projects including timelines, budgets, and cross-functional teams to ensure strategic initiative success. | Requires 6+ years project management experience in pharma/biotech, PMP certification preferred, strong facilitation and independent management skills. | If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. The Project Manager, Transformation Office acts as a critical driver for enterprise transformation projects, managing timelines, cross-functional teams, and budgets to ensure the successful execution of strategic initiatives across Jazz Pharmaceuticals. Essential Functions/Responsibilities Timeline & Schedule Management: • Applies project management expertise and business transformation knowledge to gather functional inputs. • Creates and maintains integrated project schedules and roadmaps for delivery. Project Execution & Accountability • Drives project execution by focusing on critical path activities. • Holds matrix team members accountable for tasks, resolving outstanding issues and action items. Budgeting & Cost Control • Partners with Finance to manage annual budgets ($ and FTEs), control costs, and ensure reforecasting aligns with operational plans. Project Alignment • Supports Transformation Leads to align project plans across the project’s Matrix Team to ensure overarching strategic goals are met. Information Sharing & Tools • Manages the project team space (e.g., Project SharePoint sites, MS Teams) to keep broader teams informed. • Maintains project planning data and implements ongoing improvements to PM tools and infrastructure. Required Knowledge, Skills, And Abilities • Experience: 6+ years of experience in project management in the pharmaceutical or biotech industry is required. • PM Methodologies: Fully trained in project management processes with the competency to employ essential project management tools to manage risk and facilitate execution. • Influence & Communication: Excellent facilitation skills with the ability to influence without authority, resolve cross-functional conflicts, and keep diverse stakeholders aligned. • Independence: Proven ability to independently manage all stages of a strategic program or project Required/Preferred Education And Licenses • Education: Requires a BS/BA in a relevant field. • Certification: A Project Management Professional (PMP) certification is considered a strong plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $120,000.00 - $180,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.

Define customer journey frameworks and design end-to-end experiences to reduce friction by collaborating with cross-functional teams. | Bachelor's degree and 8+ years CX/UX experience in pharma with 6+ years people management; advanced degree and rare disease experience preferred. | If you are a current Jazz employee please apply via the Internal Career site Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Experience Design, is responsible for understanding, exploring, and designing continuous improvements to the experiences customers have across their interactions with Jazz. This role defines enterprise experience principles and designs end-to-end customer journeys, grounded in disciplined investigation of current-state friction points, translating customer feedback and insights into clear guidance on how the experience should feel, and co-creating solutions with customers anchored in their point of view to inform downstream execution (e.g. omnichannel orchestration). This role reports directly to the Customer Orchestration Lead. Essential Functions/Responsibilities Key Responsibilities: Define and own enterprise customer journey frameworks, including experience principles, journey stages, and intended experience outcomes across channels. Lead CX and UX design at the journey level, translating customer needs and insights into clear experience outcomes. Identify systemic customer friction points across journeys and define experiences to address them. Create reusable experience designs, patterns, and standards that can be consistently applied across brands, channels, and engagement teams. Translate customer feedback and performance insights into experience design guidance, ensuring learnings are embedded into future journey design. Collaboration Partner with brand and franchise teams to ensure enterprise journey designs support brand strategy while maintaining cross‑brand consistency, quickly assessing new business contexts across brands and geographies to align on the most critical experience priorities. Partner with the Omnichannel Orchestration team to hand off journey designs, experience principles, and success criteria, supporting translation into experience blueprints while adapting approaches to varied stakeholder groups. Collaborate with Performance Analytics & Optimization and Customer Analytics & Insights teams to integrate customer feedback, VOC, NPS, and insights on key customer barriers and opportunities into journey design for both external customers and critical internal user groups to improve the simplicity, intuitiveness, and effectiveness of processes and tools. Serve as the voice of experience design in cross-functional and team planning discussions, influencing priorities to ensure customer needs, dependencies, and constraints are appropriately incorporated, quickly building credibility, convening the right stakeholders, and shaping solutions in dynamic stakeholder environments. Required Knowledge, Skills, and Abilities Technical Skills Deep subject matter expertise in customer journey mapping, service design and CX/UX frameworks, with the ability to design journeys across complex, multi-channel environments. Strong analytical and problem-solving skills to identify experience-level friction and root causes, translate insights into structural design improvements. Ability to design reusable, scalable experience patterns that can be used by orchestration and engagement teams. Understanding of omnichannel execution and orchestration models. Comfort interpreting customer feedback and performance signals to inform experience design Enterprise design leadership skills, including influencing through standards, principles, and clarity rather than direct execution ownership. Ability to lead and influence without direct authority, navigating ambiguity and driving alignment across cross-functional stakeholders in evolving, less-defined environments. Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs. Business Skills Customer Journey Understanding – ability to see customer’s end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Business Acumen — ability to understand how value is truly created – financially, operationally, for customers and to use this insight to make decisions that drive meaningful business outcomes Strategic Storytelling— the ability to craft purposeful, compelling narratives that make sense of change, inspire action, and align people around a shared direction Systems Thinking - The ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts. Learning Agility — ability to quickly seek, find and absorb new insights and feedback, adapt approach and apply learnings to real situations with practical impact Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, healthcare, technology, or related field. 8+ years of experience in customer/ user experience design within a pharmaceutical organization. 6+ years of experience leading people, including managing and developing high-performing teams and driving accountability across functions. Preferred / Additional Qualifications: Advanced degree (MBA or relevant graduate degree) preferred. Experience in healthcare, pharmaceutical, or other highly regulated industries preferred. Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics. Working Requirements: 20-30% travel will be required. Jazz Expected Behaviors Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $0.00 - $0.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html