Jacuzzi Group

Build and lead a national service program, develop processes, and manage a team across multiple markets. | 7+ years in service leadership, experience in construction or plumbing, team building, and operational management. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 12 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers, and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. The Senior Services Manager is responsible for overseeing service operations Nationwide. This role is responsible for building a comprehensive national Services & Repair program from the ground up. The ideal candidate will establish the program’s strategic framework, develop scalable processes, and build a high-performing team to execute operational excellence nationwide. This position will lead the full lifecycle of team creation including hiring, training, coaching, and ongoing development to ensure consistent, high-quality service delivery across all markets. Key Responsibilities of a Senior Services Manager: Will be responsible for building and implementing a national service program from the ground up. Develop and execute strategic business plans for a national service team. Lead, mentor, and manage a team of Service Technicians and Subcontractors. Ownership of all service-related tasks and rework operations, ensuring that each activity is executed with precision and adherence to quality standards. This includes coordinating with team members to streamline processes, optimize workflow, and effectively address any challenges that may arise during service and rework activities. Act as a point of escalation for complex service issues. Continuously monitor and evaluate the performance of the national services team to ensure key performance indicators (KPIs) are met. Identify areas for improvement by conducting regular assessments and implementing necessary adjustments to enhance overall service delivery. Partner with Senior Production Managers across the nation to address service concerns at the root cause. Ensure compliance with safety regulations. Responsible for building out national service team; hiring, performance management, coaching, training and disciplinary action. The Senior Services Manager is a hybrid positions. Candidates should reside near active markets, including Phoenix AZ, Tucson AZ, Portland OR, Seattle WA, St. Louis MO, Atlanta GA, Miami FL, Detroit MI, Chicago IL, Chino CA or San Francisco CA. Other duties as assigned. Compensation for the Senior Services Manager: $115,000+ Based on experience and bonus potential. Qualifications & Experience of a Senior Services Manager 7+ years of experience in a service leadership role, preferably within the construction, plumbing, HVAC, or bath industries Proven experience building and implementing a national service program from the ground up. Strong background in plumbing or construction; journeyman-level experience is highly preferred. Experience managing teams and service operations across multiple markets. Comfortable handling escalated customer issues and ensuring timely, professional resolution. Skilled in people management, including hiring, coaching, and developing teams. High level of accountability, with a strong sense of ownership and responsibility. Possess strong interpersonal and communication abilities. Demonstrate exceptional problem-solving and decision-making skills. Capable of performing under pressure and managing stress effectively. Must be highly organized and capable of multitasking. Must be comfortable traveling up to 25%. Paid time off (PTO) 401(k) with matching program Medical insurance Dental insurance Vision insurance Health savings account Life insurance

Delivering in-home design consultations and closing sales for bath and shower remodels. | Strong customer service skills, experience in sales, ability to take measurements, and a valid driver's license. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 12 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers, and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. As an Outside Sales Representative (In-Home Sales) you will play a pivotal role in delivering in-home design consultations, assisting customers in transforming their bath and shower systems. This position requires strong customer service skills, a results-driven mindset, and the ability to engage in meaningful conversations that lead to successful sales closures. The next training class for our Outside Sales Representative is scheduled for February 2, 2026. Join us and kickstart your rewarding career in sales! EARNING POTENTIAL- $120,000+ IN YOUR FIRST YEAR (TOP PERFORMERS REGULARLY EXCEED $200,000+ A YEAR) Key Responsibilities of an Outside Sales Representative: Responsible for delivering in-home design consultations to residential customers interested in bath and shower system remodels. Effectively assess customer needs and present tailored remodeling solutions that align with both design preferences and functionality. Provide a high level of customer service, building trust and rapport throughout the consultation process. Demonstrate strong closing skills by confidently navigating complex conversations to secure sales. Maintain a results-driven mindset with a consistent focus on meeting or exceeding established sales targets. Measure bathroom accurately based on the project specifications (baths, showers, jetted tubs, and conversions). Attend pre-scheduled appointments, no cold calling or prospecting required. Additional duties as assigned Training for Outside Sales Representative: 2 weeks of interactive virtual training; must take and pass written and practical assessments. Required to report to our local office once a week for mandatory trainings. Compensation for Outside Sales Representative: Average income for sales reps ranges from $120,000 to $150,000, with top earners exceeding $200,000 Training pay: Guaranteed bi-weekly pay for up to 6 months + up to 5% uncapped commission and bonus potential. After training period of up to 6 months the Outside Sales Representative will switch to our commission- only model of up to 10% uncapped commission and bonus potential. (Able to switch to this model at any time after passing virtual training) Earn while you learn! Schedule for Outside Sales Representative Full time: Monday- Friday, including every other Saturday. Appointments are scheduled between 9:00 AM- 6:00 PM. Never responsible for working on Sunday. Must have demonstrated success with One Call Close environments. Valid Driver’s License and reliable vehicle required. Ability to adapt to new procedures and learn company processes. Comfortable using technology, specifically an iPad. Willingness to drive within assigned territories (100 mile radius). Excellent communication skills, both verbal and written. Ability to take accurate measurements and perform basic math. Medical, Dental & Vision plans 401K with company match Paid Training W-2 Uncapped Commission and Bonus Opportunities

Conduct in-home consultations to sell remodeling services, close deals, and provide excellent customer service. | Minimum 6 months to 1 year of in-home sales experience, technological proficiency with iPads, valid driver's license, and ability to lift 40 lbs. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 12 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. Jacuzzi Bath Remodel is hiring Outside Sales Representatives (In Home Sales) to join our February 2, 2026 sales training class. *Please note, this position is commission only (100% Commission) + bonus after an initial training period* The Outside Sales Representative (In home sales) is a core member of our organization. They are responsible for providing in home design consultations to residential customers interested in remodeling their bath/shower systems. The Outside Sales Representative must possess impeccable customer service skills, a strong drive for results, and the ability to navigate a complex conversation to close the deal. Next Training class for an Outside Sales Representative starts on February 2nd! 4 weeks paid Sales Training 100% Commission + Bonuses after training period On average Sales reps make $120,000 – $150,000 Top Earners above $200,000 Outside Sales Representative Schedule: Full time: Monday- Friday, including every other Saturday. Appointments are scheduled between 9:00 AM- 6:00 PM Never responsible for working on Sunday. Minimum of 6 months to 1 year of experience as an Outside Sales Representative (In home sales preferred) Ability to adapt to new procedures and follow our scripts/system Must be technologically experienced in using an iPad Must be able to lift 40 lbs. without restrictions Must have a valid Driver’s License, reliable vehicle, and car insurance Must be able to handle a high volume of driving Must be available Monday- Friday and some Saturdays The statements in this job description are intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Medical, Dental & Vision plans 401K with matching program Paid Training Unlimited Uncapped Commission and Bonus Opportunities W-2 Positive work culture, premium name brand and supportive sales leaders

Support global product development projects through phase gate processes, coordinate meetings, and ensure documentation and compliance. | Over 10 years of project management experience, proficiency in MS Office, and strong communication skills; willing to work onsite in Chino, CA at least 3 days a week. | Jacuzzi Group engineering uses a Phase-Gate Process. The Global Product Development Project Coordinator role will support the planning, execution, and monitoring of product development initiatives across multiple regions. The coordinator will act as a central point of communication, ensuring alignment between cross-functional teams, stakeholders, and the PMO to deliver projects on time, within scope, and to quality standards. Project Coordinator must be willing to work onsite in Chino, CA at least 3 days a week. RESPONSIBILITIES Project Coordination Support global product development projects through Phase Gate Process. Track milestones from global teams and monitor deliverables. Coordinate meetings, prepare agendas, and document action items. Communication & Reporting Serve as a liaison between the PMO, product teams, and regional stakeholders. Prepare and distribute regular project status reports, dashboards, and presentations. Escalate risks, issues, and dependencies to leadership. Documentation & Compliance Ensure project documentation is complete, accurate, and aligned with PMO standards. Support compliance with governance frameworks, policies, and procedures. Maintain version control of project artifacts and records. Serve as an administrative expert for project management tools. Process Improvement Contribute to the continuous improvement of PMO processes and tools. Identify opportunities to streamline workflows and enhance collaboration. Support training and onboarding efforts for project management best practices. Compensation is based on experience; $70K+ The statements in this job description are intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Experience in global product launches or cross-border collaboration Strong communication and team building skills that engage and encourage Strong experience in program management software such as Monday or Click-Up Excellent presentation skills in PowerPoint as well as rest of Microsoft Office suite Certification in project management (CAPM, PMP, or PRINCE2) is a plus Paid time off (PTO) 401(k) with matching program Medical insurance Dental insurance Vision insurance Health savings account Life insurance

Oversee warehouse operations including receiving, inventory management, loading/unloading, quality control, and supervising a small team. | Valid driver's license, forklift experience, warehouse supervisory experience, knowledge of WMS/ERP, ability to lift heavy objects, and leadership skills. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 10 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. Jacuzzi Bath Remodel of Chino is currently hiring a Warehouse Supervisor in the Chino, CA area! Warehouse Supervisor Duties: • Responsible for receiving materials into ERP • Quality control and rejection of damaged materials • Load and unload products onto truck/van according to company's specifications • Pull material and stage orders according to installation schedule • Deliver product to installers as needed • Manage Inventory and cycle count reporting; Investigating all discrepancies • Maintain and organize product throughout warehouse • Responsible for overseeing a small team in the future (1-2 warehouse associates) Warehouse Supervisor Compensation: • Full Time - Salary Pay of $71,000.00+ depending on experience • Quarterly Bonus What we require from our Warehouse Supervisor: • Must have a valid Driver's License and be able to pass a DMV check • Must be available for day shift - accessibility between the hours of 6am-6pm • General knowledge of safety practices and ability to lift heavy objects (up to 100 lbs) • Advanced understanding of warehousing and inventory, with experience as a Warehouse Lead or Supervisor • Sit down Forklift experience • Ability to lead a team • Experience with a WMS or ERP system • "Can Do" attitude Warehouse Supervisor Benefits: • Full Time - Salary Pay from 71,000+ depending on experience • Full medical, dental, life, and disability insurance plans; 401k • Generous paid vacation and holidays • Use of company vehicle when needed • Positive work environment • Growth and promotional opportunities Requirements Benefits Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 10 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. Jacuzzi Bath Remodel of Chino is currently hiring a Warehouse Supervisor in the Chino, CA area! Warehouse Supervisor Duties: • Responsible for receiving materials into ERP • Quality control and rejection of damaged materials • Load and unload products onto truck/van according to company's specifications • Pull material and stage orders according to installation schedule • Deliver product to installers as needed • Manage Inventory and cycle count reporting; Investigating all discrepancies • Maintain and organize product throughout warehouse • Responsible for overseeing a small team in the future (1-2 warehouse associates) Warehouse Supervisor Compensation: • Full Time - Salary Pay of $71,000.00+ depending on experience • Quarterly Bonus What we require from our Warehouse Supervisor: • Must have a valid Driver's License and be able to pass a DMV check • Must be available for day shift - accessibility between the hours of 6am-6pm • General knowledge of safety practices and ability to lift heavy objects (up to 100 lbs) • Advanced understanding of warehousing and inventory, with experience as a Warehouse Lead or Supervisor • Sit down Forklift experience • Ability to lead a team • Experience with a WMS or ERP system • "Can Do" attitude Warehouse Supervisor Benefits: • Full Time - Salary Pay from 71,000+ depending on experience • Full medical, dental, life, and disability insurance plans; 401k • Generous paid vacation and holidays • Use of company vehicle when needed • Positive work environment • Growth and promotional opportunities Requirements Benefits

Support global product development projects through Phase Gate Process, coordinate meetings, prepare reports, and contribute to process improvements. | Experience in project coordination, familiarity with project management tools, strong communication skills, and willingness to work onsite in Chino, CA. | Jacuzzi Group engineering uses a Phase-Gate Process. The Global Product Development Project Coordinator role will support the planning, execution, and monitoring of product development initiatives across multiple regions. The coordinator will act as a central point of communication, ensuring alignment between cross-functional teams, stakeholders, and the PMO to deliver projects on time, within scope, and to quality standards. Project Coordinator must be willing to work onsite in Chino, CA at least 3 days a week. RESPONSIBILITIES Project Coordination • Support global product development projects through Phase Gate Process. • Track milestones from global teams and monitor deliverables. • Coordinate meetings, prepare agendas, and document action items. Communication & Reporting • Serve as a liaison between the PMO, product teams, and regional stakeholders. • Prepare and distribute regular project status reports, dashboards, and presentations. • Escalate risks, issues, and dependencies to leadership. Documentation & Compliance • Ensure project documentation is complete, accurate, and aligned with PMO standards. • Support compliance with governance frameworks, policies, and procedures. • Maintain version control of project artifacts and records. • Serve as an administrative expert for project management tools. Process Improvement • Contribute to the continuous improvement of PMO processes and tools. • Identify opportunities to streamline workflows and enhance collaboration. • Support training and onboarding efforts for project management best practices. Compensation is based on experience; $70K+ The statements in this job description are intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. • Experience in global product launches or cross-border collaboration • Strong communication and team building skills that engage and encourage • Strong experience in program management software such as Monday or Click-Up • Excellent presentation skills in PowerPoint as well as rest of Microsoft Office suite • Certification in project management (CAPM, PMP, or PRINCE2) is a plus • Paid time off (PTO) • 401(k) with matching program • Medical insurance • Dental insurance • Vision insurance • Health savings account • Life insurance

Lead HR functions across multiple locations, including recruitment, compliance, employee relations, and data analysis. | 5+ years of HR management experience in manufacturing or construction, bilingual in English and Spanish, knowledge of California employment laws, proficiency with HRIS and payroll systems, and relevant certifications preferred. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 10 successful locations launched nationwide in under 4 years. Our brand new California Markets will be opening in 2026! Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. We are seeking a Bilingual Human Resources Manager who will lead and direct the routine functions of the Human Resources department including a focus on analysis and reporting as well as onboarding, compliance, employee relations, general benefits assistance and administrative tasks; provides the highest level of customer service; and demonstrates integrity, credibility, and confidentiality in all areas of their job. This position will provide HR support to our Jacuzzi Bath Remodel locations throughout the state of California. Partners with the leadership team to understand and execute the organization’s human resource and talent strategy. Partners with Talent Acquisition to manage the hiring process, including; recruitment, interviewing, hiring of qualified job applicants and onboarding. Administers human resource programs including, but not limited to, timekeeping, compensation, leave, disciplinary matters, disputes and investigations, performance and talent management, recognition and morale, workers’ compensation, and training and development. Ensures compliance with data privacy regulations and best practices. Prepares reports of data results, presenting and explaining findings to senior leadership. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS), management and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources. Stay informed on existing and proposed federal and state laws/regulations affecting HR. Identify trends that could have impact to organizational objectives and/or operational resources. Interpret appropriate laws and policies and advise management and employees accordingly. (Must have experience with California laws) Monday- Friday 8:00am- 5:00pm Compensation is based on experience, $100,000+ based on experience + annual bonus 5+ years of experience as a Human Resources Manager in a Multi-Site Manufacturing or Construction environment MUST BE BILINGUAL (English/Spanish) PHR or SPHR Certification preferred Thorough knowledge of a variety of HR functions; analysis and reporting, recruitment, employee relations and performance management. Excellent verbal and written communication skills. Knowledge of applicable local, state and federal laws involving employment, HR and HR policies (Must have experience with California laws) Proficient with HRIS, Payroll and similar employee management software Possess a strong team orientation and willingness to assist in any areas outside of the normal scope of this position. Ability to meet deadlines and work independently Ability to maintain the highest level of confidentiality. 401(k) with matching program Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

The Customer Care Representative is responsible for reviewing sales contracts, ensuring proper products are included, and conducting introductory calls with new customers. They assist in scheduling service and repair work, provide updates, and ensure excellent customer service throughout the sales and installation process. | Candidates should have previous customer service experience and a strong background in exceeding customer expectations. Fluency in both English and Spanish is required, along with basic computer knowledge and strong analytical skills. | Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 8 successful locations launched nationwide. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. Jacuzzi Bath Remodel is currently hiring Customer Care Representatives - PST time zone Preferred If you enjoy providing outstanding customer service, have a great personality, and want to develop a lasting career; we want you to join our team! Our top candidate will have previous Customer Service experience, a strong background in exceeding customer expectations, extremely detail oriented, reliable and efficient. DUTIES/RESPONSIBILITIES Responsible for reviewing sales contracts ensure proper product is included in contract and sent out for ordering. Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts. Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date. Assist in scheduling service/ repair work for customers & providing updates Must be comfortable operating in ERP systems to make change orders for customers. Review quality standards and customer satisfaction/reviews in a timely fashion Provide excellent customer service to our current & past clients Provide assistance to customers throughout the period of sales and installation. Other duties as assigned HOURS Monday- Friday and every other Saturday 12:30pm - 9:00pm PST (2nd shift) The compensation for this position is $19.00 per hour, with opportunities for advancement within the company. Customer service and data entry experience High attention to detail Basic computer knowledge Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Construction or Sales contract reviewing experience (preferred) Fluency in both English and Spanish is required. Medical, dental, vision, life insurance plans Paid vacation and holidays Paid Training 401(k) with matching program Advancement Opportunities