Iterable

Design and build AI platform integrations with business systems and manage cloud resources securely. | Professional experience with APIs, cloud platforms, system integrations, and AI tool implementation. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! As a Senior IT Systems Developer (AI) at Iterable, you will help us build the connective tissue between AI platforms and the business systems our teams depend on every day. Reporting to the Senior Director of IT, you will design and build integrations that help teams across the company use AI tools safely and effectively—connecting them to systems like Salesforce, Snowflake, and ADP. This role is equal parts builder and operator. You'll lead on AI integration work while growing your skills in infrastructure engineering, partnering with Enterprise Security to help shape how we approach AI-assisted development. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. Responsibilities Integration & Automation: Design and build integrations between AI platforms and corporate business systems, including API development and workflow automation. AI Operationalization: Evaluate and operationalize AI tools as the company's needs evolve—starting with Gemini Enterprise. Cloud Resource Management: Manage the GCP resources that support our AI environment—APIs, billing, project configuration, and access controls. Security Partnership: Partner with Enterprise Security to support the "vibe coding" approval process, helping teams build AI-assisted applications securely. Infrastructure Support: Support IT infrastructure operations including certificate management, DNS administration, and Terraform-based infrastructure-as-code practices. Qualifications System Integration: Proven experience building integrations, automations, or tools that connect disparate systems. API & Cloud Proficiency: Professional experience working with APIs, scripting, and cloud platforms. AI Implementation: Experience as an AI practitioner, moving beyond prompting into building with AI tools. Technical Communication: Ability to communicate clearly with both technical and non-technical colleagues. Operational Mindset: Demonstrated ability to manage both creative development and steady-state operational tasks. Additional (Preferred) Familiarity with Terraform or other infrastructure-as-code tools. Experience with enterprise integrations involving Salesforce, Snowflake, or HRIS systems. Familiarity with MCP (Model Context Protocol) or AI agent frameworks. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Improve build systems and CI foundations to enhance developer workflow and integrate AI-assisted engineering practices. | Strong software engineering fundamentals in Scala, Java, or Kotlin with experience in build systems or CI infrastructure and proficiency in AI tools like Cursor and Claude. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values - Trust, Growth Mindset, Balance, and Humility - to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That's why we've been recognized as one of Inc's Best Workplaces and Fastest Growing Companies, and were recognized on Forbes' list of America's Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence - including offices in San Francisco, Denver, London, Lisbon, and Sidney, plus remote employees worldwide - we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together! How You Will Make an Impact As a Software Engineer II on the Developer Platform Team, you will help improve the Scala, Bazel, and CI foundations that Iterable engineers use every day to build, test, and ship services. Your work will make the codebase easier to change, the build graph easier to reason about, and CI more reliable under real production-scale usage. This is a hands-on engineering role for someone with a solid programming background who enjoys working close to the codebase, build system, and developer workflow. You will independently own moderate-complexity projects, contribute directly to the Bazel build platform, core Scala libraries shared by services, and partner with product engineering teams to turn recurring developer pain into durable platform improvements. You will also help shape how Iterable uses AI-assisted and agentic engineering practices to make complex development work faster, safer, and more repeatable. Improve the core developer workflow: Build and refine the systems engineers use to compile, test, package, and validate their changes with confidence. Contribute to shared engineering foundations: Work on common libraries, frameworks, build patterns, and service development practices that many teams rely on. Make CI faster and more reliable: Help improve the feedback loops that keep development moving while preserving quality and release confidence. Create leverage for product engineers: Turn recurring developer pain points into durable tools, documentation, automation, and platform improvements. Apply AI to real engineering problems: Use tools like Cursor, Claude, and agent-based workflows to accelerate complex platform work, automate repetitive tasks, and create safer developer experiences. Partner across engineering: Collaborate with service teams to understand their needs, support adoption, and make the paved path easier to use over time. What We're Looking For We prioritize strong engineering fundamentals, practical systems thinking, and the ability to use modern AI tooling thoughtfully. You do not need to have used our exact stack, but you should be comfortable learning deeply, working in shared codebases, and building tools other engineers depend on. Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase. Experience with build systems, dependency management, CI, or test infrastructure; familiarity with Bazel, SBT, Maven, Gradle, GitHub Actions, or similar systems is valuable. Ability to debug complex build, test, and developer workflow failures and turn repeated issues into clear fixes, tooling, documentation, or automation. Product-minded approach to developer experience; you care about usability, feedback loops, adoption, and whether platform changes actually make engineers faster and more confident. Comfortable using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration. Good judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails. Clear communicator who can work with service teams, explain trade-offs, keep stakeholders informed, and make progress in ambiguous technical areas. Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Evolve Kubernetes and AWS infrastructure to ensure security, performance, and consistency, improve Elasticsearch automation, and optimize resource utilization. | 5+ years experience with large-scale cloud-native systems, proficiency in Kubernetes, Terraform, and Java or Python development. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here. One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description How you will make a difference: As a Senior Infrastructure Engineer working on the User Data Infrastructure team, you will: Use your Kubernetes and AWS expertise to evolve EKS lifecycle, multi-tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as we scale. Improve reliability and cost by identifying areas of waste (storage, compute). Improve automation of our Elasticsearch cluster management system (shard management, data retention, indexing, cross cluster re-balancing). We are looking for people who have : 5+ years building and operating large-scale, cloud-native systems (SRE, DevOps, or infrastructure engineering roles). Deep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context). Experience managing Infrastructure-as-Code at scale (Terraform) Strong software engineering skills in Java or Python; ability to read/extend code in other languages when needed. Demonstrated leadership: mentoring peers, driving cross-team initiatives, and influencing engineering culture. Our Technology Stack: Programming Language: Scala, Java Databases: Elasticsearch, Postgres, Redis Infrastructure: Kafka, AWS, Pulsar Other Relevant Technologies: Docker / Kubernetes Bonus Points Experience working with large code base Experience with functional programming and the JVM Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

The Vice President of Customer Account Management will identify and recruit top account management talent while building and managing a high-performance team globally. They will also partner with marketing and Customer Success to execute and deliver on the company’s revenue plan. | The ideal candidate will have over 10 years of experience in enterprise-class software account management leadership and a proven track record of growing existing enterprise business. They should also have experience managing managers in a customer selling environment and be skilled in using CRMs and revenue tools. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Vice President, Customer Account Management (CAM) The Vice President of Customer Account Management (CAM) will be a senior leader with proven ability to identify account management talent, build, manage and motivate a high-performance team globally, and deliver strong revenue growth. Extensive experience with managing both a volume-based business with a focus on enterprise-level SaaS companies, typically $50k+ ARR Position Details: Identify and recruit top CAM talent Build, manage and motivate a growing team of customer account managers Build, manage and motivate a team of customer operations specialists Experience in working with RevOps to design and maintain compensation and incentive programs to drive the right behavior in the field Own and report on the customer account team’s metrics and performance Partner with marketing and Customer Success to execute and deliver on company’s revenue plan The Ideal Candidate Will Have: 10+ years of enterprise-class software account management leadership experience Proven track record of growing existing enterprise business, typically $50k+ ARR Experienced building relationship with C-suite level decision makers over longer upsell sales cycles 3+ years experience managing managers in a customer selling Proven ability to grow, manage and motivate high performance customer account teams Experienced using CRMs, Business Intelligence and other revenue tools Operational experience in working with RevOps in designing salaries and quotas for individual contributors Experience with account segmentation, lead distribution and sales funnels Passion for learning and always improving yourself and the team around you Excellent communication skills and ability to work with cross-functional teams Bonus Points: Experience selling to enterprise e-commerce companies and other B2C verticals Experience with email marketing and/or marketing automationExperience building and managing professional services teams Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $228,000 - $285,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

The Business Systems Manager will provide operational support to help grow the business worldwide, focusing on scaling and maintaining GTM systems. Responsibilities include managing integrated applications, translating user requests into workable requirements, and supporting end-users of the Salesforce platform. | Candidates should have experience building and executing a GTM tools strategy and a deep understanding of Salesforce functionalities. Strong project management skills and the ability to communicate cross-functionally are essential. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make a difference: Iterable’s RevOps team is looking for a Business Systems Manager to provide operational support to help grow our business worldwide. The core focus of the role is how we scale and maintain our GTM systems. You will help admin tools and support end users in tools such as Salesforce, Outreach, Gong, Datafox, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description. You’ll get to: Manage integrated applications and third party suppliers including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, and Customer Success technologies Translate user story requests into workable requirements and Salesforce elements, and document technical specifications and the associated test cases Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices Support our existing GTM tools and drive increased adoption across the team Manage reports and dashboards structure, both ad-hoc and for strategic initiatives Own, create, and maintain both internal and external documentation Support end-users of the Salesforce platform and integrated tools Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes Monitor system health and performance including proactively identifying and improving system processes Maintain and improve data cleanliness Build and maintain architecture of our GTM technologies, including managing efficiency, usage, and consolidation of said technologies We are looking for people who have: Experience building and executing a GTM tools strategy Experience using the following in Salesforce: APEX, flow, process builder, custom fields and objects, workflows, validation rules, page layouts, record types, and bulk data load utilities (e.g. Data Loader) Deep understanding of Salesforce security including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing Understanding of how to manage, troubleshoot, and integrate tools into Salesforce Strong project management skills and ability to communicate cross-functionally Interest in and ability to learn administration of new tools Bonus points: Experience administering Salesforce for a 550+ person instance Knowledge of administering Outreach or Chili Piper a big plus Certifications (a plus) Salesforce Certified Administrator Salesforce Senior Certified Administrator Any other Salesforce Certifications Familiarity with Salesforce CPQ Familiarity with Apex Experience providing support to a SFDC instance in a hyper-growth SaaS company Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Day (First Friday off every month) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Daily lunch allowance Monthly Employee Wellness allowance Quarterly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $108,000 - $177,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Lead large-scale machine learning initiatives and deliver capabilities for scalable feature engineering and model training. Design, build, and deploy machine learning models that enhance user engagement. | Candidates should have 5+ years of experience in machine learning engineering or related fields, with proficiency in Python and experience in distributed systems. A product-minded approach and the ability to collaborate effectively are essential. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: We’re looking for a talented Senior Machine Learning Engineer to join a cross-functional machine learning team shaping the future of our platform’s AI capabilities. In this role, you’ll architect and develop robust systems for feature engineering and large-scale model training — collaborating across teams, navigating complex data challenges, and guiding technical direction. This is an exceptional opportunity for someone with a strong platform mindset who is passionate about building end-to-end ML workflows, enjoys tackling real-world data problems, and thrives on ownership from ideation through to deployment. You’ll play a pivotal part in designing reusable, scalable ML infrastructure, enabling teams to accelerate experimentation and bring intelligent features to life. While specific domain expertise in certain ML methods is a plus, what matters most is your ability to identify impactful opportunities, prototype new solutions, and continuously advance our platform’s machine learning capabilities. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. How You Will Make a Difference: Independently lead large-scale machine learning initiatives—delivering capabilities for scalable feature engineering, data processing, and model training on Databricks. Design, build, and deploy machine learning models that enable our partners to reach the right user with the right message at the right time. Own the complete lifecycle of ML platform features: from requirements gathering and architecture, through implementation, deployment, and post-launch support. Shape architectural decisions aimed at building robust, reusable, and highly available ML infrastructure that raises the bar for engineering and data science excellence. Mentor colleagues through code reviews, technical design sessions, and knowledge sharing, helping grow a strong culture of engineering rigor and learning. We Are Looking for People Who: Have 5+ years of experience in machine learning engineering, data infrastructure, or platform engineering, preferably in a SaaS environment. Demonstrate a strong track record leading multi-stakeholder projects that deliver platform features, scalable ML tooling, or end-to-end training systems. Show proficiency with Python (with a preference for experience in distributed data processing environments like Databricks, Spark, or similar platforms). Bring hands-on experience with large-scale data pipelines, distributed systems, and cloud data storage (Databricks Delta, Spark, Kafka, Postgres, etc.). Exhibit a product-minded approach: comfortable partnering with product managers and data practitioners to balance trade-offs across usability, scalability, and complexity. Possess curiosity and adaptability to master new ML and data technologies, frameworks, and best practices. Communicate and collaborate effectively within remote and distributed teams. Bonus Points Experience building or operating ML platforms on Databricks. Scala development experience Familiarity with ML workflow orchestration tools (e.g., MLflow, Kubeflow, Airflow) and interest in automating model development, testing, and deployment. Exposure to generative AI or large language model workflows within an agentic or conversational UX context. Experience designing developer-facing APIs or tools to empower other ML engineers or data scientists. Success working in remote-first or globally distributed engineering organizations. Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Lead and scale a Business Insights team to develop data-driven strategies, align stakeholders on KPIs, improve data governance, and drive analytics solutions across departments. | Proven leadership managing teams, deep understanding of business insights infrastructure, experience with Sigma, Hightouch, Snowflake, and ability to lead data strategy in a fast-paced tech environment. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: As a Director on Iterable’s Business Insights team, you will play a key role in enabling a wide array of initiatives across the organization. You will lead a team of Data Analysts and Data Engineers to develop and execute data-driven strategies for a variety of departments (sales, marketing, finance, people, product, engineering, business development, etc.). One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. In this role you’ll get to: • Partner with executive leadership to drive strategy through data, helping Iterable make smart, informed decisions across all departments. • Align cross-functional stakeholders around consistent KPIs, metrics, and business reporting to fuel strategic initiatives and operational execution. • Establish and refine business processes, data governance, and operational cadences to improve speed, agility, and accuracy. • Lead the development of the data warehouse and continuously evaluate effectiveness in meeting the organization’s business intelligence outcomes and adjust design, architecture, approach, etc. as necessary. • Take a leadership role in designing and producing analytics and business intelligence solutions such as reports, dashboards, and apps as needed. • Proactively surface competency gaps and/ needs across organization and teams and developing plans to address gaps/needs. • Develop processes, controls and monitoring to ensure documentation of data processes, controls, assets, etc. • Effectively communicate and demonstrate the strategic goals and tactical benefits of applied data. • Design and implement scalable tools and frameworks to monitor business health, identify opportunities, and drive efficiencies. • Drive long-term success of Iterable’s investments in the Business Insights team by developing programs to scale data literacy and insights adoption company-wide. We are looking for people who have: • Proven leadership experience managing and scaling teams across multiple business functions. • Understanding of Business Insights tool infrastructure • Deep understanding of technology company GTM, Product, and People data with a passion for making data useful, trustworthy, and actionable. • Sigma, Hightouch, and Snowflake, development experience • Ability to foresee the needs of department and company level data • Ability to thrive in a fast-paced, dynamic environment and anticipate business needs before they arise. • A growth mindset and the ability to lead through change with humility and clarity. Bonus points: • Expert knowledge of SaaS company key metrics across departments; common uses and limitations. • Experience implementing Sigma, dbt and Snowflake. • Proven track record of building or scaling a BI function. • Expertise in data modeling, data pipelines, and process automation. • Background in analytics strategy and insights communication to senior leadership. Perks & Benefits: • Paid parental leave • Competitive salaries, meaningful equity, & 401(k) plan • Medical, dental, vision, & life insurance • Balance Days (additional paid holidays) • Fertility & Adoption Assistance • Paid Sabbatical • Flexible PTO • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation The US base salary range for this position at the start of employment is $177,500 - $240,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: • Official Iterable website, Careers page: https://iterable.com/careers/ • Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.