Iterable

Manage and drive complex cross-functional programs across product, engineering, and go-to-market teams to ensure timely delivery and alignment. | Strong experience in program management, supporting product roadmaps, and familiarity with project tracking and BI tools. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Position Overview: As a Product Program Manager at Iterable, you will manage and drive complex cross-functional programs and workflows across Product, Engineering, Design, and Go-To-Market teams. You will bring order, clarity, and momentum to initiatives that carry both technical depth and organizational impact. This role is critical to ensuring strong planning, predictable execution, and clear communication across the entire product lifecycle. You will also help optimize the systems that support product roadmapping, delivery velocity, and overall product organization ROI. One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply, as we value applicants for the skills they bring beyond a job description. Responsibilities: You’ll work closely with our Product Operations Leader to manage and execute across two core functions: Operations & Delivery Management Own quarterly planning in partnership with Eng Ops, including templates, reviews, calendars, and coordination across teams. Own end-to-end roadmap delivery tracking. Surface risks, blockers, and misalignment early with clear updates to leadership. Maintain and improve reporting across Airtable, Sheets, and Sigma dashboards to clearly signal delivery, dependencies, and execution health. Spot process gaps and propose targeted improvements to increase predictability and quality. Partner closely with PMs and EMs to maintain clarity on priorities, phases, and expectations. Technical Program Management Support specific cross-functional initiatives with technical complexity across Product, Engineering, Design, and GTM. Manage our product escalations and beta program processes, and support key companywide programs such as Activate, Unite, and GTM Interlock. Drive execution for cross-functional projects, align partners, build timelines, track work, and push toward decisions. Manage meeting cadences, documentation, action logs, and status updates across programs. Qualifications: Strong experience in program management, project coordination, Product or Engineering operations, or related roles. Experience supporting product roadmaps, delivery, or product & data workflows. Strong organizational and time management skills with the ability to juggle multiple priorities. Clear written and verbal communication skills; comfortable working with both technical and non-technical stakeholders; ability to turn complexity into clear updates. Proactive and detail-oriented, with a willingness to learn and grow in a fast-paced environment. Proficient in all Google Suite Applications: Docs, Sheets, Slides, etc. Familiarity with project tracking tools (Jira, Airtable) or a strong interest in learning them. Familiarity with BI & Data tools (Sigma) or a strong interest in learning them. Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Collaborate with sales and product teams to assess client needs, deliver tailored technical presentations, and support closing enterprise SaaS deals. | At least 2 years in a similar presales SaaS or MarTech role with strong communication skills and technical curiosity, especially around integrations and Martech ecosystems. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make a difference: The Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader that helps drive the future of the Iterable platform. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable. We're looking to expand our growing organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. By learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects. One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. You’ll get to: Work closely with our Enterprise Account Executives to assess prospect challenges, think critically to devise solutions, and strategize how to present that information Generate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences Investigate prospects' technical landscape to provide a seamless integration recommendation Support prospects from initial scoping through to successful handoff to our Professional Services team Play a major role in helping to close large SaaS enterprise deals Liaison with internal teams to deliver new features and drive adoption of the Iterable platform Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our org Have the opportunity to get onsite with prospects when warranted We are looking for: 2+ years in a similar presales role, preferably SaaS and/or MarTech Technically curious and self-motivated – passionate about learning Strong understanding and knowledge in any of the following areas, particularly in the Martech ecosystem: Mobile Integration/SDKs, APIs, Data Flow/Integrations, MarTech Stack Ecosystem Demonstrable strong verbal and written communication skills Team players who are willing to constantly iterate and drive results Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $96,500 - $147,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Define and execute AI-driven product roadmaps, collaborate with engineering and data science teams, and engage with customers to enhance user engagement. | Deep experience in SaaS, AI/ML, and enterprise product management, with strong technical understanding and customer empathy. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: As part of our Product Team, you will work closely and cross-functionally with leaders across the company and some of the biggest and most well-known brands in the world to take our world-class product to the next level. One of our product’s superpowers is the scale at which it operates, allowing customers to interact with billions of consumers at high performance. Iterable recently announced Nova, an AI-driven UX that empowers marketers to connect with end users like never before. As a Senior Product Manager for our Nova team, you will be responsible for defining the roadmap and driving end-to-end execution (in partnership with cross-functional teams) of AI-driven experiences within the Iterable platform. These experiences will ensure growth marketers can work smarter and more efficiently, ultimately leading to increased engagement and brand loyalty of their end users. The Product Team works closely with our Design and Engineering Teams and lives by user empathy daily. You will work with our internal teams and directly with our customers to help define and prioritize product features that have a high impact on Iterable's business. You are passionate about great UX, and know how to leverage cutting-edge technologies (including generative AI and machine learning) to improve users’ lives. You have successfully launched products in the past. You are excited about helping companies, both Iterable and our customers, grow. In this role, you’ll report to the Director of Product, Nova Experiences and Outcomes. One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply. We value applicants for the skills they bring beyond a job description. In this role, you'll get to: Innovate using generative AI, machine learning, and intelligent insights to solve marketers’ real-world problems Make an impact on day-to-day efficiency and effectiveness of growth marketers using Iterable Work cross-functionally with customer success, engineering, marketing, sales, legal, and other PMs to develop and ship new data products Research industry trends to identify new product features and opportunities Generate and prioritize the product backlog for AI teams Create customer adoption plans and measure ongoing engagement with the features you ship Engage with customers regularly (e.g. user testing, discovery, research, roadmap sharing, etc.) Partner closely with your engineering team to launch impactful projects We are looking for people who have: Experience working on a SaaS product (B2B, B2B2C) Deep customer empathy Experience with data science and machine learning, and hands-on experience building AI products, especially for enterprise customers Technical understanding of complex AI functionality and ability to partner with data science and machine learning engineering teams Thrive on solving complex technical problems and partnering cross-functionally to translate stakeholder needs into product architecture Strong analytical skills, and ability to leverage data, research, and market analysis to inform product decisions and strategy Experience working with agile engineering teams and tools like Jira Collaborative team player Bonus points: Familiarity with user growth and engagement strategies A passion for MarTech and helping marketers succeed Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $138,500 - $213,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

The Vice President of Customer Account Management will identify and recruit top account management talent while building and managing a high-performance team globally. They will also partner with marketing and Customer Success to execute and deliver on the company’s revenue plan. | The ideal candidate will have over 10 years of experience in enterprise-class software account management leadership and a proven track record of growing existing enterprise business. They should also have experience managing managers in a customer selling environment and be skilled in using CRMs and revenue tools. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Vice President, Customer Account Management (CAM) The Vice President of Customer Account Management (CAM) will be a senior leader with proven ability to identify account management talent, build, manage and motivate a high-performance team globally, and deliver strong revenue growth. Extensive experience with managing both a volume-based business with a focus on enterprise-level SaaS companies, typically $50k+ ARR Position Details: Identify and recruit top CAM talent Build, manage and motivate a growing team of customer account managers Build, manage and motivate a team of customer operations specialists Experience in working with RevOps to design and maintain compensation and incentive programs to drive the right behavior in the field Own and report on the customer account team’s metrics and performance Partner with marketing and Customer Success to execute and deliver on company’s revenue plan The Ideal Candidate Will Have: 10+ years of enterprise-class software account management leadership experience Proven track record of growing existing enterprise business, typically $50k+ ARR Experienced building relationship with C-suite level decision makers over longer upsell sales cycles 3+ years experience managing managers in a customer selling Proven ability to grow, manage and motivate high performance customer account teams Experienced using CRMs, Business Intelligence and other revenue tools Operational experience in working with RevOps in designing salaries and quotas for individual contributors Experience with account segmentation, lead distribution and sales funnels Passion for learning and always improving yourself and the team around you Excellent communication skills and ability to work with cross-functional teams Bonus Points: Experience selling to enterprise e-commerce companies and other B2C verticals Experience with email marketing and/or marketing automationExperience building and managing professional services teams Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $228,000 - $285,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Lead and grow a global customer account management team to drive revenue growth and manage customer relationships. | 10+ years enterprise SaaS account management leadership, managing managers, revenue operations collaboration, and experience with C-suite engagement. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Vice President, Customer Account Management (CAM) The Vice President of Customer Account Management (CAM) will be a senior leader with proven ability to identify account management talent, build, manage and motivate a high-performance team globally, and deliver strong revenue growth. Extensive experience with managing both a volume-based business with a focus on enterprise-level SaaS companies, typically $50k+ ARR Position Details: Identify and recruit top CAM talent Build, manage and motivate a growing team of customer account managers Build, manage and motivate a team of customer operations specialists Experience in working with RevOps to design and maintain compensation and incentive programs to drive the right behavior in the field Own and report on the customer account team’s metrics and performance Partner with marketing and Customer Success to execute and deliver on company’s revenue plan The Ideal Candidate Will Have: 10+ years of enterprise-class software account management leadership experience Proven track record of growing existing enterprise business, typically $50k+ ARR Experienced building relationship with C-suite level decision makers over longer upsell sales cycles 3+ years experience managing managers in a customer selling Proven ability to grow, manage and motivate high performance customer account teams Experienced using CRMs, Business Intelligence and other revenue tools Operational experience in working with RevOps in designing salaries and quotas for individual contributors Experience with account segmentation, lead distribution and sales funnels Passion for learning and always improving yourself and the team around you Excellent communication skills and ability to work with cross-functional teams Bonus Points: Experience selling to enterprise e-commerce companies and other B2C verticals Experience with email marketing and/or marketing automationExperience building and managing professional services teams Perks & Benefits: • Paid parental leave • Competitive salaries, meaningful equity, & 401(k) plan • Medical, dental, vision, & life insurance • Balance Days (additional paid holidays) • Fertility & Adoption Assistance • Paid Sabbatical • Flexible PTO • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation The US base salary range for this position at the start of employment is $228,000 - $285,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: • Official Iterable website, Careers page: https://iterable.com/careers/ • Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

The Business Systems Manager will provide operational support to help grow the business worldwide, focusing on scaling and maintaining GTM systems. Responsibilities include managing integrated applications, translating user requests into workable requirements, and supporting end-users of the Salesforce platform. | Candidates should have experience building and executing a GTM tools strategy and a deep understanding of Salesforce functionalities. Strong project management skills and the ability to communicate cross-functionally are essential. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make a difference: Iterable’s RevOps team is looking for a Business Systems Manager to provide operational support to help grow our business worldwide. The core focus of the role is how we scale and maintain our GTM systems. You will help admin tools and support end users in tools such as Salesforce, Outreach, Gong, Datafox, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description. You’ll get to: Manage integrated applications and third party suppliers including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, and Customer Success technologies Translate user story requests into workable requirements and Salesforce elements, and document technical specifications and the associated test cases Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices Support our existing GTM tools and drive increased adoption across the team Manage reports and dashboards structure, both ad-hoc and for strategic initiatives Own, create, and maintain both internal and external documentation Support end-users of the Salesforce platform and integrated tools Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes Monitor system health and performance including proactively identifying and improving system processes Maintain and improve data cleanliness Build and maintain architecture of our GTM technologies, including managing efficiency, usage, and consolidation of said technologies We are looking for people who have: Experience building and executing a GTM tools strategy Experience using the following in Salesforce: APEX, flow, process builder, custom fields and objects, workflows, validation rules, page layouts, record types, and bulk data load utilities (e.g. Data Loader) Deep understanding of Salesforce security including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing Understanding of how to manage, troubleshoot, and integrate tools into Salesforce Strong project management skills and ability to communicate cross-functionally Interest in and ability to learn administration of new tools Bonus points: Experience administering Salesforce for a 550+ person instance Knowledge of administering Outreach or Chili Piper a big plus Certifications (a plus) Salesforce Certified Administrator Salesforce Senior Certified Administrator Any other Salesforce Certifications Familiarity with Salesforce CPQ Familiarity with Apex Experience providing support to a SFDC instance in a hyper-growth SaaS company Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Day (First Friday off every month) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Daily lunch allowance Monthly Employee Wellness allowance Quarterly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $108,000 - $177,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Lead large-scale machine learning initiatives and deliver capabilities for scalable feature engineering and model training. Design, build, and deploy machine learning models that enhance user engagement. | Candidates should have 5+ years of experience in machine learning engineering or related fields, with proficiency in Python and experience in distributed systems. A product-minded approach and the ability to collaborate effectively are essential. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: We’re looking for a talented Senior Machine Learning Engineer to join a cross-functional machine learning team shaping the future of our platform’s AI capabilities. In this role, you’ll architect and develop robust systems for feature engineering and large-scale model training — collaborating across teams, navigating complex data challenges, and guiding technical direction. This is an exceptional opportunity for someone with a strong platform mindset who is passionate about building end-to-end ML workflows, enjoys tackling real-world data problems, and thrives on ownership from ideation through to deployment. You’ll play a pivotal part in designing reusable, scalable ML infrastructure, enabling teams to accelerate experimentation and bring intelligent features to life. While specific domain expertise in certain ML methods is a plus, what matters most is your ability to identify impactful opportunities, prototype new solutions, and continuously advance our platform’s machine learning capabilities. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. How You Will Make a Difference: Independently lead large-scale machine learning initiatives—delivering capabilities for scalable feature engineering, data processing, and model training on Databricks. Design, build, and deploy machine learning models that enable our partners to reach the right user with the right message at the right time. Own the complete lifecycle of ML platform features: from requirements gathering and architecture, through implementation, deployment, and post-launch support. Shape architectural decisions aimed at building robust, reusable, and highly available ML infrastructure that raises the bar for engineering and data science excellence. Mentor colleagues through code reviews, technical design sessions, and knowledge sharing, helping grow a strong culture of engineering rigor and learning. We Are Looking for People Who: Have 5+ years of experience in machine learning engineering, data infrastructure, or platform engineering, preferably in a SaaS environment. Demonstrate a strong track record leading multi-stakeholder projects that deliver platform features, scalable ML tooling, or end-to-end training systems. Show proficiency with Python (with a preference for experience in distributed data processing environments like Databricks, Spark, or similar platforms). Bring hands-on experience with large-scale data pipelines, distributed systems, and cloud data storage (Databricks Delta, Spark, Kafka, Postgres, etc.). Exhibit a product-minded approach: comfortable partnering with product managers and data practitioners to balance trade-offs across usability, scalability, and complexity. Possess curiosity and adaptability to master new ML and data technologies, frameworks, and best practices. Communicate and collaborate effectively within remote and distributed teams. Bonus Points Experience building or operating ML platforms on Databricks. Scala development experience Familiarity with ML workflow orchestration tools (e.g., MLflow, Kubeflow, Airflow) and interest in automating model development, testing, and deployment. Exposure to generative AI or large language model workflows within an agentic or conversational UX context. Experience designing developer-facing APIs or tools to empower other ML engineers or data scientists. Success working in remote-first or globally distributed engineering organizations. Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Lead and scale a Business Insights team to develop data-driven strategies, align stakeholders on KPIs, improve data governance, and drive analytics solutions across departments. | Proven leadership managing teams, deep understanding of business insights infrastructure, experience with Sigma, Hightouch, Snowflake, and ability to lead data strategy in a fast-paced tech environment. | Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: As a Director on Iterable’s Business Insights team, you will play a key role in enabling a wide array of initiatives across the organization. You will lead a team of Data Analysts and Data Engineers to develop and execute data-driven strategies for a variety of departments (sales, marketing, finance, people, product, engineering, business development, etc.). One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. In this role you’ll get to: • Partner with executive leadership to drive strategy through data, helping Iterable make smart, informed decisions across all departments. • Align cross-functional stakeholders around consistent KPIs, metrics, and business reporting to fuel strategic initiatives and operational execution. • Establish and refine business processes, data governance, and operational cadences to improve speed, agility, and accuracy. • Lead the development of the data warehouse and continuously evaluate effectiveness in meeting the organization’s business intelligence outcomes and adjust design, architecture, approach, etc. as necessary. • Take a leadership role in designing and producing analytics and business intelligence solutions such as reports, dashboards, and apps as needed. • Proactively surface competency gaps and/ needs across organization and teams and developing plans to address gaps/needs. • Develop processes, controls and monitoring to ensure documentation of data processes, controls, assets, etc. • Effectively communicate and demonstrate the strategic goals and tactical benefits of applied data. • Design and implement scalable tools and frameworks to monitor business health, identify opportunities, and drive efficiencies. • Drive long-term success of Iterable’s investments in the Business Insights team by developing programs to scale data literacy and insights adoption company-wide. We are looking for people who have: • Proven leadership experience managing and scaling teams across multiple business functions. • Understanding of Business Insights tool infrastructure • Deep understanding of technology company GTM, Product, and People data with a passion for making data useful, trustworthy, and actionable. • Sigma, Hightouch, and Snowflake, development experience • Ability to foresee the needs of department and company level data • Ability to thrive in a fast-paced, dynamic environment and anticipate business needs before they arise. • A growth mindset and the ability to lead through change with humility and clarity. Bonus points: • Expert knowledge of SaaS company key metrics across departments; common uses and limitations. • Experience implementing Sigma, dbt and Snowflake. • Proven track record of building or scaling a BI function. • Expertise in data modeling, data pipelines, and process automation. • Background in analytics strategy and insights communication to senior leadership. Perks & Benefits: • Paid parental leave • Competitive salaries, meaningful equity, & 401(k) plan • Medical, dental, vision, & life insurance • Balance Days (additional paid holidays) • Fertility & Adoption Assistance • Paid Sabbatical • Flexible PTO • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation The US base salary range for this position at the start of employment is $177,500 - $240,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: • Official Iterable website, Careers page: https://iterable.com/careers/ • Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.