20 open positions available
Lead and execute primary market research studies, deliver strategic insights, and mentor junior staff. | Bachelor's degree, 6-10 years in healthcare market research, proficiency in Excel and PowerPoint, client-focused approach, strong analytical and communication skills. | This role is hybrid and will require that you go into your local office in Manhattan, NY/King of Prussia, PA/Parsippany, NJ. To be eligible for this position, you must reside in the same country where the job is located. Senior Consultant, Custom Market Research About Us At IQVIA, we look for the very best people and then give them meaningful work to do. We don’t simply think about careers, we think about contributions. Those who choose to work with us are joining a recognized global leader — a company uniquely positioned to help clients make the most of market opportunities and respond to challenges that affect global healthcare. We’re committed to blending industry expertise and advanced technology to deliver the most accurate perspectives and in-depth analytics on healthcare dynamics. To join IQVIA means you’ll be part of a worldwide organization where one person can make a difference, and where collaboration and innovation rule. Our people are creative and client-focused. They are among the best and brightest in the industry. And they bring a broad range of expertise to the table. Our people are analysts, statisticians, software engineers, consultants, sales leaders, marketing and product managers, and more. The key to our success is our people, whose experience, talent, commitment and diversity set the standard for the health information industry. Total Rewards We invest in people through a range of initiatives in compensation, benefits, and learning and development, and we strive to create an environment where our employees are challenged, empowered and can flourish. The Custom Research business unit of IQVIA, formerly AlphaImpactRx, uses marketing research with physicians, patients and other allied healthcare professionals to drive strategic decision-making for our clients in the pharmaceutical and biotechnology industry. The Position • We are seeking bright, motivated candidates for a full-time Senior Consultant position for candidates with outstanding strategic thinking, strong analytical and communication skills and the ability to thrive in a culture of achievement. • This is an opportunity to work in an organization with a unique position to provide seamless, integrated solutions with primary and secondary data. • The Senior Consultant participates actively in delivering strategic insights to our clients by leading and executing primary market research studies. Roles And Responsibilities Include • Lead and execute custom, primary market research studies from inception to conclusion • Work closely with senior management to select appropriate research methodologies, design research, conduct insightful analysis, and deliver strategic insights • Act as a thought partner to clients, in collaboration with the Supervisor. • Deliver timely, error-free and high-quality projects. • Supervise a more junior project team and manage other partners on projects. • Contribute to the success of the department by developing junior staff and participating in/leading internal projects. Please Apply If You • Bachelor’s Degree required; advanced degree preferred (Master’s degree or PhD). • Minimum of 6-10 years of experience in market research, preferably within healthcare. • Expertise in Excel and PowerPoint required. • Have the right to work in the US without Company sponsorship • Has a client-focused, consultative approach for project management --- not just an order taker, but is able to suggest alternate approaches and provide strategic insights that meet client needs. • Demonstrates a strong command of a variety of analytical and market research techniques. • Grasps key issues quickly, understands the "big picture", and links market research insights to larger business issues relevant to client needs. • Demonstrates excellent written and verbal communication skills and is effective in a variety of presentation settings. • Ability to learn quickly and work independently with minimum guidance • Ability to exercise judgment and work in a fast-paced environment • Has a strong commitment to quality. • Has a proven track record of meeting or exceeding target goals. • Has the desire to develop and mentor junior staff. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Supporting revenue growth and client proposals, managing financial documents, and cross-functional collaboration. | Economics degree, internship experience, and skills in finance, budgeting, and project management. | *Home-based position - To be eligible for this position, you must reside in the same country where the job is located. • *Position Specifics** This sponsor-dedicated role provides country-level oversight of clinical trials from study start-up through database lock and closeout. Operating in a fast-paced environment with evolving priorities, the role ensures high-quality data delivery and regulatory compliance across all phases of the trial. Candidates who will thrive in this role have expertise in drafting and managing informed consent process, managing site selection, patient recruitment strategies, and monitoring visit reports, while driving risk-based mitigation plans to proactively address study challenges. The position collaborates closely with cross-functional teams to support trial execution, maintain inspection readiness, and uphold GCP, SOP, and local regulatory standards. • *_Two years of clinical trial management experience is required within a role that is accountable for driving and owning local trial activites at the regional level._** • *Additional Information** Associate Clinical Project Managers (aCPM)/Local Trial Managers are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The aCPM is a member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. The aCPM supports the efforts of CPM to drive operational excellence and strategic leadership with our customers. • *Essential Functions** + Provide input in to the development of integrated study management plans with the core project team and/or sub-team. + Accountable for assigned portion of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures. + Set objectives of project sub-team(s), according to agreed upon contract, strategy and approach, effectively communicate and assess performance. + Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles. + Monitor progress against contract and prepare/present project and/or sub-team information proactively to internal stakeholders. Support the project leader to prepare/present project and/or sub-team information proactively to external stakeholders. + Identify risk (positive and negative) and contingencies and partner with project leader in problem solving and resolution efforts. + Achieve project quality by identifying quality risks and issues, responding to issues raised by project sub-team members and partner with project leader planning/implementing appropriate corrective and preventative action plans. + May serve as primary (for small projects) or back-up project contact with customer. + Lead the efforts of a project sub-team, responsible for managing cross-collaboration of the sub-team to support milestone achievement and to manage issues and obstacles. + Support the project leader in ensuring the financial success of the project. + Forecast and identify opportunities to accelerate activities to bring revenue forward in partnership with the senior project leader. + Identify changes in scope and partner with project leader to manage change control process as necessary. + Identify lessons learned and implement best practices. + May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements. • *Qualifications** + Bachelor's Degree In life sciences or related field required + 2 years clinical trial management experience + Requires intermediate level knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education combined with experience + Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired.; + Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills. + Problem solving - Strong problem solving skills. + Organization - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. + Prioritization - Ability to handle conflicting priorities. + Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output. + IT Skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. + Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. + Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. + Finances - Good understanding of project financials. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $68,400.00 - $232,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled • Home-based position - To be eligible for this position, you must reside in the same country where the job is located. • *Position Specifics** This sponsor-dedicated role provides country-level oversight of clinical trials from study start-up through database lock and closeout. Operating in a fast-paced environment with evolving priorities, the role ensures high-quality data delivery and regulatory compliance across all phases of the trial. Candidates who will thrive in this role have expertise in drafting and managing informed consent process, managing site selection, patient recruitment strategies, and monitoring visit reports, while driving risk-based mitigation plans to proactively address study challenges. The position collaborates closely with cross-functional teams to support trial execution, maintain inspection readiness, and uphold GCP, SOP, and local regulatory standards. • *_Two years of clinical trial management experience is required within a role that is accountable for driving and owning local trial activites at the regional level._** • *Additional Information** Associate Clinical Project Managers (aCPM)/Local Trial Managers are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The aCPM is a member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. The aCPM supports the efforts of CPM to drive operational excellence and strategic leadership with our customers. • *Essential Functions** + Provide input in to the development of integrated study management plans with the core project team and/or sub-team. + Accountable for assigned portion of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures. + Set objectives of project sub-team(s), according to agreed upon contract, strategy and approach, effectively communicate and assess performance. + Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles. + Monitor progress against contract and prepare/present project and/or sub-team information proactively to internal stakeholders. Support the project leader to prepare/present project and/or sub-team information proactively to external stakeholders. + Identify risk (positive and negative) and contingencies and partner with project leader in problem solving and resolution efforts. + Achieve project quality by identifying quality risks and issues, responding to issues raised by project sub-team members and partner with project leader planning/implementing appropriate corrective and preventative action plans. + May serve as primary (for small projects) or back-up project contact with customer. + Lead the efforts of a project sub-team, responsible for managing cross-collaboration of the sub-team to support milestone achievement and to manage issues and obstacles. + Support the project leader in ensuring the financial success of the project. + Forecast and identify opportunities to accelerate activities to bring revenue forward in partnership with the senior project leader. + Identify changes in scope and partner with project leader to manage change control process as necessary. + Identify lessons learned and implement best practices. + May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements. • *Qualifications** + Bachelor's Degree In life sciences or related field required + 2 years clinical trial management experience + Requires intermediate level knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education combined with experience + Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired.; + Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills. + Problem solving - Strong problem solving skills. + Organization - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. + Prioritization - Ability to handle conflicting priorities. + Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output. + IT Skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. + Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. + Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. + Finances - Good understanding of project financials. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $68,400.00 - $232,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled
Assist patients and providers with pharmacy-related services, benefit investigations, prior authorizations, and appeals in a remote setting. | High school diploma, healthcare or insurance experience, data entry skills, and proficiency with Microsoft Office and soft phone systems. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager! Responsibilities will vary by program and its lifecycle. Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position. Hours: Must be available for an 8 hour shift between 8am-8pm EST Salary: $22/23/hr The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned. Primary Responsibilities: Perform outbound calls to obtain appropriate information and document accurately Responsible for answering in-bound calls and assisting customers with pharmacy related services Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service Contact insurance companies for benefit investigation and coverage eligibility Provide prior authorizations and appeals support Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s Report ADE’s according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees Required Qualifications: To be eligible for this position, you must reside in the same country where the job is located. High School Diploma or equivalent, some college preferred Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience Previous data entry experience (minimum three months) and ability to type 30wpm+ Able to demonstrate high attention to detail in work Must be computer savvy, to include navigating multiple computer tabs, monitors and applications Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc) and soft phone systems (WebEx, Mitel, Shoretel, etc.) Exceptional communication skills, both written and verbal Able to work in a virtual team environment by being available and responsive during working hours Excellent follow through This is a remote position. Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted. Preferred Qualifications: Previous experience in Patient Support Services (Hub) Previous Customer Service experience in the healthcare field Bilingual Professional Competencies: Business Skills and Knowledge General Management – Demonstrate analytic and problem solving skills, and understand the impact of individual decisions on other parts of the organization and the environment. Quality improvement – Application of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment Health Care Systems and Organizations – Demonstrate an understanding of how the various components of the health care system is organized and financed, and how they interact to deliver medical and health care. The Patient’s Perspective – Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management Relationship Management – The ability to build and maintain relationships with internal as well as external stakeholders that are anchored in trust and where decision-making is shared. Communication Skills – Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values and priorities to diverse audiences. Professionalism – The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Support clinical cases, provide patient education, and collaborate with healthcare teams to improve patient outcomes. | Requires clinical certification, 3+ years of clinical experience in cardiac ICU or similar, and experience with ventricular medical devices. | The Part Time Clinical Consultant (PTCC) role is an exciting opportunity to join IQVIA. IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. This part time position will be responsible for providing case support, patient management, and education to both new and existing accounts within an assigned client Franchise/Region. Duties and Responsibilities: Acquire and demonstrate a working knowledge of our products/therapies and develop an understanding of their applications. Improve patient outcomes by delivering ventricular medical device education in a variety of settings, including but not limited to, the ICU, OR, and Cath Lab. Ventricular medical device case support, including on call support. Complete proactive rounds for patients receiving support and provide assistance. Collaborate with the Clinical Support Center (CSC) for ongoing additional support as necessary Maintain clinical competency in current product line, patient management, and remain up to date on most relevant information through continual learning and education Some travel may be needed Job Qualifications: Clinical certification required; Registered Nurse (RN)/Advanced Practice Provider (APP) license strongly preferred. 3+ years’ experience with a strong clinical background in the Cardiac ICU (CICU), Cardiovascular ICU (CVICU), Cardiovascular OR (CVOR), or Catheterization Lab (Cath Lab) required; CVICU experience highly preferred. Some industry experience preferred, but not required. Significant experience with ventricular medical device is required (minimum of 10 cases/patients supported). Must provide a minimum of (2) days of live support within the field (case support, patient rounding, providing education), with a total of (5) days of availability per month. Availability must include (1) weekend per month. Ability to work on weekends, nights, holidays as well as weekdays. Ability to work at other hospitals aside from base location. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $60.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Maintain relationships with healthcare offices, achieve sales goals, and provide in-office education and support. | Bachelor's degree, 1+ year customer service experience, strong communication and relationship skills, proficiency with Microsoft Office tools. | We are excited to be hiring for a Pharmaceutical Sales Associate (Entry-Level) role. The Pharmaceutical Sales Associate is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples, as well as provide in-office education as required. The Pharmaceutical Sales Associate will be responsible for achieving established service/sales objectives by conducting primarily live customer calls on Primary Care offices in an assigned geography. The Pharmaceutical Sales Associate will maintain a positive image for our client and IQVIA, both internally and externally, while maintaining compliance with all policies that govern service/sales activities. Essential Duties & Responsibilities: · Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs · Analyze performance and adjust business plan and approach accordingly. · Executes plan and achieves metrics objectives. · Maintain and update current and prospective target profiles and call records in CRM. · Keep current with market knowledge and competitive products · Successfully complete/participate in all required training and team meetings · Plan, organize, and prioritize activities to meet service/sales goals for assigned targets · Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service · Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity · Comply with governing corporate policies and SOPs, as well as applicable federal, state and local laws and regulations, including sample management, compliance with promotional program, and proper use of promotional materials and promotional expense budgets Education, Experience, & Other Requirements: · Bachelor’s degree from a four-year accredited college or university required · 1-year of Customer Service experience preferred · Following experience is a plus: o Military o Experience during college: o Working o Competitive Sports o Extra-curricular activities- especially in leadership positions o Excellent live, virtual, and written communication skills to engage customers o Proven active listening skills o Strong rapport building skills Knowledge, Skills, & Core Competencies: · Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement · Demonstrated ability to build relationships with customers and internal partners · Ability to partner and collaborate within a team environment · Demonstrated decision making skills · Ability to utilize critical thinking · Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines · Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines · Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is 55-63000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Provide case support, patient management, and education in cardiac settings, including on-call support and collaboration with clinical teams. | Clinical certification (RN or APP preferred), 3+ years of ICU or Cath Lab experience, significant ventricular device support experience, and availability for field support. | The Part Time Clinical Consultant (PTCC) role is an exciting opportunity to join IQVIA. IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. This part time position will be responsible for providing case support, patient management, and education to both new and existing accounts within an assigned client Franchise/Region. Duties and Responsibilities: • Acquire and demonstrate a working knowledge of our products/therapies and develop an understanding of their applications. • Improve patient outcomes by delivering ventricular medical device education in a variety of settings, including but not limited to, the ICU, OR, and Cath Lab. • Ventricular medical device case support, including on call support. • Complete proactive rounds for patients receiving support and provide assistance. • Collaborate with the Clinical Support Center (CSC) for ongoing additional support as necessary • Maintain clinical competency in current product line, patient management, and remain up to date on most relevant information through continual learning and education • Some travel may be needed Job Qualifications: • Clinical certification required; Registered Nurse (RN)/Advanced Practice Provider (APP) license strongly preferred. • 3+ years' experience with a strong clinical background in the Cardiac ICU (CICU), Cardiovascular ICU (CVICU), Cardiovascular OR (CVOR), or Catheterization Lab (Cath Lab) required; CVICU experience highly preferred. • Some industry experience preferred, but not required. • Significant experience with ventricular medical device is required (minimum of 10 cases/patients supported). • Must provide a minimum of (2) days of live support within the field (case support, patient rounding, providing education), with a total of (5) days of availability per month. • Availability must include (1) weekend per month. • Ability to work on weekends, nights, holidays as well as weekdays. • Ability to work at other hospitals aside from base location. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $65.00-$85.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Coordinate high-priority client projects, align internal teams, and drive platform adoption and client success. | Bachelor's degree, 4+ years in client relationship management, experience with programmatic campaigns, and healthcare industry knowledge. | Strategic Solutions Manager, Platform Success - IQVIA Digital (Remote) To be eligible for this position, you must reside in the same country where the job is located. IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com At the center of IQVIA Digital sits our IQVIA Media Operating System, a healthcare specific marketing platform trusted by some of the largest pharmaceutical brands and media agencies. We empower media planning, buying, and analytics teams with the tools they need to do their job, and do it well. By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results – all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we build trusted client partnerships that produce mutual wins through collaboration, empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about driving real results. We're rapidly growing and looking for super-curious, passionate and driven individuals to join our team. Our people are our greatest asset and we're committed to creating an environment where we all thrive doing what we love. The Strategic Solutions team is responsible for leading priority team-wide projects that enhance our offerings and internal processes. This team sits at the center of our Account Management, Trading, and Product teams to bring forward solutions to complex challenges that our clients face. Role: The Strategic Solutions Manager is a highly adaptable, execution-focused problem solver embedded within the Platform Success team. Tasked with tackling high-impact, cross-functional initiatives across strategic clients, this individual acts within a hybrid team of strategy leads, operators, solutions consultants, and project managers. Operating with high autonomy, this role parachutes into client-specific challenges – whether related to revenue growth, product adoption, retention risk, or operational inefficiencies - and delivers actionable solutions by aligning internal stakeholders and deriving measurable outcomes. Key Responsibilities Client-Specific Strategic Initiatives: Coordinate high-priority, complex projects across clients to solve unique challenges tied to account retention, expansion, and performance. Help identify gaps, operational inefficiencies, or growth opportunities and support the development of bespoke solutions with white glove service and partnership. Cross-Functional Stakeholder Coordination: Interface with Product, Engineering, Account Management, Trading, and Sales to remove blockers, align priorities, and drive execution. Support project scoping and track timelines and deliverables to ensure alignment across teams. Consultative Problem Solving: Assist in translating ambiguous challenges into structured problem statements and action plans. Develop deep knowledge of platform capabilities, integrations, and execution workflows to support the design of client-centric solutions. Platform Adoption & Innovation: Drive client usage of underutilized features, automation, or advanced targeting strategies to unlock value. Advocate internally for product or workflow improvements based on field and team learnings. Execution Ownership: Own specific project tasks with limited direction, ensuring timely completion and clear communication across parties. Assist in tracking outcomes and measuring impact to inform future strategy. Scalable Playbooks & Knowledge Transfer: Document successful project outcomes and help translate into reusable frameworks, templates, and best practices for future client use cases. Support knowledge sharing across internal teams to scale insights across the business. Success in This Role Will Look Like: Strategic Project Execution: Timely and effective delivery of high-impact initiatives across key client accounts, driving measurable business outcomes. Client Impact: Demonstrable improvements in client retention, satisfaction, and/or revenue growth as a result of tailored solutions and strategic interventions. Platform Engagement: Increased adoption and consistent utilization of platform features and solutions, particularly among high-value or at-risk clients. Cross-Functional Alignment: High internal stakeholder satisfaction, marked by clear execution plans, seamless collaboration, and alignment across Product, Sales, and Account teams. Qualifications: Bachelor's Degree required. Four (4) years’ experience required building client relationships and tracking towards revenue targets. Programmatic Strategy Expertise: Proven experience building and optimizing programmatic campaigns using platform insights and data. Must have hands-on experience with programmatic tools. Client-Facing Experience: Comfortable serving as the strategic point of contact for clients, agencies, and publishers; able to translate complex problems and strategies into clear, actionable plans and business solutions. Healthcare Industry Knowledge: Prior experience working with healthcare clients or within regulated industries is strongly preferred. Cross-Functional Collaboration: Skilled at engaging with Product, Engineering, Account Management, Trading and Sales teams; Able to effectively translate needs, priorities, and technical concepts to ensure alignment and drive project success Demonstrated ability to take initiative and work independently without detailed instructions; thrives in ambiguous environments. Naturally curious and resourceful—seeks out information, solves problems proactively, and drives tasks to completion without being prompted. Experience developing new processes, tools and collateral for use across clients Knowledge of paid search and social campaigns across Google Ads and Facebook preferred. Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred. Knowledge of agency media planning process, including how programmatic fits alongside social, email and TV preferred. Strong analytical skills to draw insights from large datasets. Excellent written and verbal communication skills Passion for working in a space that sits at the intersection of healthcare and technology. #iqviadigital IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $49,500.00 - $124,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Coordinate and execute high-impact client projects, drive platform adoption, and develop scalable solutions. | Bachelor's degree, 4+ years in client relationships or programmatic strategies, healthcare industry knowledge, and cross-team collaboration skills. | Strategic Solutions Manager, Platform Success - IQVIA Digital (Remote) To be eligible for this position, you must reside in the same country where the job is located. IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com At the center of IQVIA Digital sits our IQVIA Media Operating System, a healthcare specific marketing platform trusted by some of the largest pharmaceutical brands and media agencies. We empower media planning, buying, and analytics teams with the tools they need to do their job, and do it well. By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results – all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we build trusted client partnerships that produce mutual wins through collaboration, empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about driving real results. We're rapidly growing and looking for super-curious, passionate and driven individuals to join our team. Our people are our greatest asset and we're committed to creating an environment where we all thrive doing what we love. The Strategic Solutions team is responsible for leading priority team-wide projects that enhance our offerings and internal processes. This team sits at the center of our Account Management, Trading, and Product teams to bring forward solutions to complex challenges that our clients face. Role: The Strategic Solutions Manager is a highly adaptable, execution-focused problem solver embedded within the Platform Success team. Tasked with tackling high-impact, cross-functional initiatives across strategic clients, this individual acts within a hybrid team of strategy leads, operators, solutions consultants, and project managers. Operating with high autonomy, this role parachutes into client-specific challenges – whether related to revenue growth, product adoption, retention risk, or operational inefficiencies - and delivers actionable solutions by aligning internal stakeholders and deriving measurable outcomes. Key Responsibilities • Client-Specific Strategic Initiatives: Coordinate high-priority, complex projects across clients to solve unique challenges tied to account retention, expansion, and performance. Help identify gaps, operational inefficiencies, or growth opportunities and support the development of bespoke solutions with white glove service and partnership. • Cross-Functional Stakeholder Coordination: Interface with Product, Engineering, Account Management, Trading, and Sales to remove blockers, align priorities, and drive execution. Support project scoping and track timelines and deliverables to ensure alignment across teams. • Consultative Problem Solving: Assist in translating ambiguous challenges into structured problem statements and action plans. Develop deep knowledge of platform capabilities, integrations, and execution workflows to support the design of client-centric solutions. • Platform Adoption & Innovation: Drive client usage of underutilized features, automation, or advanced targeting strategies to unlock value. Advocate internally for product or workflow improvements based on field and team learnings. • Execution Ownership: Own specific project tasks with limited direction, ensuring timely completion and clear communication across parties. Assist in tracking outcomes and measuring impact to inform future strategy. • Scalable Playbooks & Knowledge Transfer: Document successful project outcomes and help translate into reusable frameworks, templates, and best practices for future client use cases. Support knowledge sharing across internal teams to scale insights across the business. Success in This Role Will Look Like: • Strategic Project Execution: Timely and effective delivery of high-impact initiatives across key client accounts, driving measurable business outcomes. • Client Impact: Demonstrable improvements in client retention, satisfaction, and/or revenue growth as a result of tailored solutions and strategic interventions. • Platform Engagement: Increased adoption and consistent utilization of platform features and solutions, particularly among high-value or at-risk clients. • Cross-Functional Alignment: High internal stakeholder satisfaction, marked by clear execution plans, seamless collaboration, and alignment across Product, Sales, and Account teams. Qualifications: • Bachelor's Degree required. • Four (4) years’ experience required building client relationships and tracking towards revenue targets. • Programmatic Strategy Expertise: Proven experience building and optimizing programmatic campaigns using platform insights and data. Must have hands-on experience with programmatic tools. • Client-Facing Experience: Comfortable serving as the strategic point of contact for clients, agencies, and publishers; able to translate complex problems and strategies into clear, actionable plans and business solutions. • Healthcare Industry Knowledge: Prior experience working with healthcare clients or within regulated industries is strongly preferred. • Cross-Functional Collaboration: Skilled at engaging with Product, Engineering, Account Management, Trading and Sales teams; Able to effectively translate needs, priorities, and technical concepts to ensure alignment and drive project success • Demonstrated ability to take initiative and work independently without detailed instructions; thrives in ambiguous environments. • Naturally curious and resourceful—seeks out information, solves problems proactively, and drives tasks to completion without being prompted. • Experience developing new processes, tools and collateral for use across clients • Knowledge of paid search and social campaigns across Google Ads and Facebook preferred. • Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred. • Knowledge of agency media planning process, including how programmatic fits alongside social, email and TV preferred. • Strong analytical skills to draw insights from large datasets. • Excellent written and verbal communication skills • Passion for working in a space that sits at the intersection of healthcare and technology. #iqviadigital IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $49,500.00 - $124,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Oversee and optimize call center operations, ensure compliance, and manage team performance. | Management experience with remote teams, healthcare or pharmacy background, insurance verification skills, and strong communication skills. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of a dedicated team within the copay support division. Additionally, this role ensures the proper completion of all daily tasks in a timely fashion while ensuring compliance with all standard operating procedures. Primary Responsibilities • Oversee the performance of the various “clusters” within the call center. • Work closely with the Program Director and the Management Team to meet departmental goals and performance. • Plan, review and optimize workflows within the call center. • Ensure employee training and quality of work is always above expectations. • Oversee accurate completion of data entry, benefits, funding, and other related daily tasks to ensure compliance with SOP’s and SLA’s. • Ensure the KPI’s are aligned with daily activities and tasks. • Schedule and delegate workload amongst team members, as needed to accommodate vacation and illness. • Manage your team member’s workloads to effectively manage cost and reduce overtime. • Audit and verify team members work to ensure information accuracy. • Work cross-functionally with QA and Trainers for optimal training, onboarding, and continuous development of staff. • Answer staff and customer questions and recommend corrective services to address customer complaints. • Provide product/service information by answering questions, aiding customers, providers, and fellow employees. • Work with call center leadership to identify improvements and provide plan of action on improvements. • Complete all employee documentation in a timely manner, including annual performance appraisals. Required Qualifications • To be eligible for this position, you must reside in the same country where the job is located. • Bachelor’s Degree or equivalent combination of education and experience. • Minimum 1 year managing with team lead experience. • Minimum 2 years’ experience in pharmacy, healthcare, medical billing, insurance verification or similar experience • Experience verifying insurance eligibility and coverage including but not limited to benefits, pre-certification and referrals, reimbursement. • Previous supervisory experience of remote staff • Exceptional communication and facilitation skills, both verbal and written, with a proven ability to communicate to all levels of the organization. • Data entry skills and ability to type 30wpm+ Professional Competencies Business Skills and Knowledge • General Management Demonstrate analytic and problem-solving skills and understand the impact of individual. decisions on other parts of the organization and the environment. • Risk management Knowledge of liability and compliance regulation, the ability to employ strategies to mitigate risk, avoid malpractice and plan for disasters. • Quality improvement Application of techniques that continually improve the quality of care provided, patient. safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment • Health Care Systems and Organizations Demonstrate an understanding of how the various components of the health care. system is organized and financed, and how they interact to deliver medical and health. care. • The Patient’s Perspective Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management • Relationship Management The ability to build and maintain relationships with internal as well as external. stakeholders that are anchored in trust and where decision-making is shared. • Communication Skills Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values, and priorities to diverse audiences. Leadership • The ability to inspire individual and organizational excellence, create and attain a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance. Professionalism • The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $65,000-$70,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Oversee call center performance, optimize workflows, ensure compliance, and manage team workloads. | Requires healthcare, insurance verification, or pharmacy experience, team management skills, and familiarity with healthcare systems. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of a dedicated team within the copay support division. Additionally, this role ensures the proper completion of all daily tasks in a timely fashion while ensuring compliance with all standard operating procedures. Primary Responsibilities: Oversee the performance of the various “clusters” within the call center. Work closely with the Program Director and the Management Team to meet departmental goals and performance. Plan, review and optimize workflows within the call center. Ensure employee training and quality of work is always above expectations. Oversee accurate completion of data entry, benefits, funding, and other related daily tasks to ensure compliance with SOP’s and SLA’s. Ensure the KPI’s are aligned with daily activities and tasks. Schedule and delegate workload amongst team members, as needed to accommodate vacation and illness. Manage your team member’s workloads to effectively manage cost and reduce overtime. Audit and verify team members work to ensure information accuracy. Work cross-functionally with QA and Trainers for optimal training, onboarding, and continuous development of staff. Answer staff and customer questions and recommend corrective services to address customer complaints. Provide product/service information by answering questions, aiding customers, providers, and fellow employees. Work with call center leadership to identify improvements and provide plan of action on improvements. Complete all employee documentation in a timely manner, including annual performance appraisals. Required Qualifications: To be eligible for this position, you must reside in the same country where the job is located. Bachelor’s Degree or equivalent combination of education and experience. Minimum 1 year managing with team lead experience. Minimum 2 years’ experience in pharmacy, healthcare, medical billing, insurance verification or similar experience Experience verifying insurance eligibility and coverage including but not limited to benefits, pre-certification and referrals, reimbursement. Previous supervisory experience of remote staff Exceptional communication and facilitation skills, both verbal and written, with a proven ability to communicate to all levels of the organization. Data entry skills and ability to type 30wpm+ Professional Competencies: Business Skills and Knowledge General Management Demonstrate analytic and problem-solving skills and understand the impact of individual. decisions on other parts of the organization and the environment. Risk management Knowledge of liability and compliance regulation, the ability to employ strategies to mitigate risk, avoid malpractice and plan for disasters. Quality improvement Application of techniques that continually improve the quality of care provided, patient. safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment Health Care Systems and Organizations Demonstrate an understanding of how the various components of the health care. system is organized and financed, and how they interact to deliver medical and health. care. The Patient’s Perspective Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management Relationship Management The ability to build and maintain relationships with internal as well as external. stakeholders that are anchored in trust and where decision-making is shared. Communication Skills Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values, and priorities to diverse audiences. Leadership The ability to inspire individual and organizational excellence, create and attain a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance. Professionalism The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $65,000-$70,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Manage complex scientific content projects, develop client relationships, and lead content strategy in medical communications. | Requires a PhD or PharmD, 3-8 years in medical communications, relevant therapeutic background, and strong scientific content development skills. | **(Senior) Scientific Advisor, Medical Communications** _This is a remote position and candidates must be US-based. Travel required 10-15%._ The (Senior) Scientific Advisor is responsible for optimizing the customer relationship, developing, and delivering content according to client strategy and branding objectives. Primary responsibilities include the management of projects, development of high-quality scientific content, partnering with stakeholders to meet objectives, and ensure that client needs are met in a timely manner. • *Responsibilities:** Project Management + Responsible for overall strategic management and content ownership of complex, highly visible projects on specific accounts including coordination of digital and interactive content, working with content experts to validate scientific accuracy, project goals, and timelines. + Develop creative concepts, independently prepare, and deliver client presentations in a manner that effectively showcases the featured content as directed by client, and Key Opinion Leaders (KOLs). + Drive long-term planning of assigned accounts including timelines, quality assurance, SOP creation and adherence, and budget monitoring. + Collaborate with internal project team members to ensure client expectations are being met. + Monitor projects to guarantee adherence and pull-through of client strategy. + Synthesize client feedback for implementation by project team members. + Track and report on all opportunities, key milestones, support requirements, etc in Basecamp. + Manage and attend and lead (as-needed) relevant internal meetings, as assigned. + Contribute to enhanced customer service through timeliness and quality of communications and deliverables, including thorough hand-offs to internal project teams. + Develop and maintain working knowledge of managed products, and disease areas and the competitive landscape. + Develop and assist with preparation of client pitches, presentations, and metrics. + Manage faculty recruitment, engagement, and relationships on behalf of clients. + Participate in internal brainstorms, key client strategy and planning sessions, and Summit Global Health strategy/planning sessions. Development of Scientific Content + Authors/supports publication and presentation of product and disease state information in support of client strategy. + Designs and leads the content strategy for Summit Global Health with clients. + Creates and presents content in a variety of media in support of client strategy and objectives. + Review technical documents to ensure regulatory compliance in all content created. + Identifies, develops, recommends and/or negotiates scientifically sound, creative solutions to meet clients’ critical business needs. + Monitors the competitive therapeutic landscape for each client to evolve content strategies for differentiation. + Critically reviews technical and scientific reports from external sources for inclusion as a resource for content development. + Reviews clinical regulatory documents and communications. + Understands trends in the scientific communication landscape for data visualization and creative social/digital content trends that Summit Global Health can consider leveraging. Client Relations and Management + Manage the client relationship, setting clear expectations around deliverables and project plans. + Maintain regular contact with client to ensure expectations are met. + Plan, schedule, organize team members, and prepare client update agendas and summaries to facilitate and lead client update meetings. + Synthesize client feedback for implementation by project team members. + Collaborate with internal project team members and departments including Scientific Services, Interactive, and Marketing to ensure client expectations are being met. + Track and report on all opportunities, key milestones, support requirements, etc. + Play key role in new business development including brainstorming client solutions, pitching new business, supporting pitch presentation development, and organizing client kickoff meetings. Brand Management + Establish meaningful, professional relationships with various client stakeholders, including gaining understanding of their individual roles, communication preferences, personal motivators, and the desired outcomes for the brand and for the team. + Ensure The SGH brand is properly represented and promoted throughout client interactions, communications, and deliverables. + Promote and deliver service levels which are sustainable and allow for efficient delivery of a quality product. + Provide data, decisions, and delivery of services in support of client, project, and community success. • *Requirements:** + **PhD (preferred) or PharmD with relevant concentration.** + **For a Scientific Advisor, 3-5 years of experience in a medical communications agency;** **for a Senior Scientific Advisor, 5-8 years of experience in a medical communications agency.** + Relevant therapeutic background. + Strong knowledge of medical information resources and how to access and extract key information + Must be a strong team player and be willing to work in an environment where individual initiative and accountability to the team are required. + Excellent written and verbal communication and presentation development skills. + Data analysis and data visualization skills. + Ability to multitask and prioritize projects effectively. + Solutions-oriented, with excellent organizational skills. + **Ability to travel for representation of company at client meetings, advisory boards, medical or industry conferences, pitch presentations, and other meetings as needed.** IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $95,100.00 - $237,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled • *(Senior) Scientific Advisor, Medical Communications** _This is a remote position and candidates must be US-based. Travel required 10-15%._ The (Senior) Scientific Advisor is responsible for optimizing the customer relationship, developing, and delivering content according to client strategy and branding objectives. Primary responsibilities include the management of projects, development of high-quality scientific content, partnering with stakeholders to meet objectives, and ensure that client needs are met in a timely manner. • *Responsibilities:** Project Management + Responsible for overall strategic management and content ownership of complex, highly visible projects on specific accounts including coordination of digital and interactive content, working with content experts to validate scientific accuracy, project goals, and timelines. + Develop creative concepts, independently prepare, and deliver client presentations in a manner that effectively showcases the featured content as directed by client, and Key Opinion Leaders (KOLs). + Drive long-term planning of assigned accounts including timelines, quality assurance, SOP creation and adherence, and budget monitoring. + Collaborate with internal project team members to ensure client expectations are being met. + Monitor projects to guarantee adherence and pull-through of client strategy. + Synthesize client feedback for implementation by project team members. + Track and report on all opportunities, key milestones, support requirements, etc in Basecamp. + Manage and attend and lead (as-needed) relevant internal meetings, as assigned. + Contribute to enhanced customer service through timeliness and quality of communications and deliverables, including thorough hand-offs to internal project teams. + Develop and maintain working knowledge of managed products, and disease areas and the competitive landscape. + Develop and assist with preparation of client pitches, presentations, and metrics. + Manage faculty recruitment, engagement, and relationships on behalf of clients. + Participate in internal brainstorms, key client strategy and planning sessions, and Summit Global Health strategy/planning sessions. Development of Scientific Content + Authors/supports publication and presentation of product and disease state information in support of client strategy. + Designs and leads the content strategy for Summit Global Health with clients. + Creates and presents content in a variety of media in support of client strategy and objectives. + Review technical documents to ensure regulatory compliance in all content created. + Identifies, develops, recommends and/or negotiates scientifically sound, creative solutions to meet clients’ critical business needs. + Monitors the competitive therapeutic landscape for each client to evolve content strategies for differentiation. + Critically reviews technical and scientific reports from external sources for inclusion as a resource for content development. + Reviews clinical regulatory documents and communications. + Understands trends in the scientific communication landscape for data visualization and creative social/digital content trends that Summit Global Health can consider leveraging. Client Relations and Management + Manage the client relationship, setting clear expectations around deliverables and project plans. + Maintain regular contact with client to ensure expectations are met. + Plan, schedule, organize team members, and prepare client update agendas and summaries to facilitate and lead client update meetings. + Synthesize client feedback for implementation by project team members. + Collaborate with internal project team members and departments including Scientific Services, Interactive, and Marketing to ensure client expectations are being met. + Track and report on all opportunities, key milestones, support requirements, etc. + Play key role in new business development including brainstorming client solutions, pitching new business, supporting pitch presentation development, and organizing client kickoff meetings. Brand Management + Establish meaningful, professional relationships with various client stakeholders, including gaining understanding of their individual roles, communication preferences, personal motivators, and the desired outcomes for the brand and for the team. + Ensure The SGH brand is properly represented and promoted throughout client interactions, communications, and deliverables. + Promote and deliver service levels which are sustainable and allow for efficient delivery of a quality product. + Provide data, decisions, and delivery of services in support of client, project, and community success. • *Requirements:** + **PhD (preferred) or PharmD with relevant concentration.** + **For a Scientific Advisor, 3-5 years of experience in a medical communications agency;** **for a Senior Scientific Advisor, 5-8 years of experience in a medical communications agency.** + Relevant therapeutic background. + Strong knowledge of medical information resources and how to access and extract key information + Must be a strong team player and be willing to work in an environment where individual initiative and accountability to the team are required. + Excellent written and verbal communication and presentation development skills. + Data analysis and data visualization skills. + Ability to multitask and prioritize projects effectively. + Solutions-oriented, with excellent organizational skills. + **Ability to travel for representation of company at client meetings, advisory boards, medical or industry conferences, pitch presentations, and other meetings as needed.** IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $95,100.00 - $237,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled
Assist customers with pharmacy-related services, verify insurance information, and support enrollment in assistance programs. | High school diploma, 2+ years in medical billing or insurance verification, proficiency in MS Office, and experience with CRM platforms. | Position Summary: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status. The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned. Primary Responsibilities: Responsible for answering in-bound calls and assisting customers with pharmacy related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. Contact insurance companies for benefit investigation and coverage eligibility. Complete prior authorizations with attention to detail and accuracy, to then have the prepared prior authorization reviewed by a clinical pharmacist. Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs. Provide customers with courteous, friendly, fast, and efficient service. Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks. Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures. Any additional duties as assigned by program management. Qualifications: Care Manager To be eligible for this position, you must reside in the same country where the job is located. High School diploma required, associate degree or higher preferred. Minimum 2+ years’ experience in medical billing, insurance verification, or similar patient services experience preferred. MUST CURRENTLY BE WORKING ON A CURRENT ACCESS or AFFORDABILITY PROJECT WITH IQVIA. Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines. Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) communication skills. Demonstrated effectiveness to work cross-functionally within a team. Demonstrated ability to work effectively in an independent environment. Demonstrated ability to build relationships with customers and third parties. Demonstrated ability to adapt to a fast-paced, changing work environment and responsibilities. Fully competent in MS Office (Word, Excel, PowerPoint) Excellent documentation accuracy Drive and enthusiasm for supporting customers. Excellent listening and problem-solving skills Experience using a CRM and integrated telephony platform a plus. Previous data entry experience and ability to type 30wpm+ Bilingual (Spanish) highly desirable Ability to use MS Office Professional Competencies: Business Skills and Knowledge General Management: Demonstrate analytic and problem-solving skills and understand the impact of individual decisions on other parts of the organization and the environment. Quality improvement: Application of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment Health Care Systems and Organization: Demonstrate an understanding of how the various components of the health care System is organized and financed, and how they interact to deliver medical and health care. The Patient’s Perspective: Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management Relationship Management: The ability to build and maintain relationships with internal as well as external stakeholders that are anchored in trust and where decision-making is shared. Communication Skills: Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values and priorities to diverse audiences. Professionalism: The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $22 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Assist patients and insurance companies with pharmacy-related services, benefit investigations, prior authorizations, and adherence support. | High School Diploma or equivalent, bilingual in English/Spanish, minimum one year in medical billing or insurance verification, data entry skills, and proficiency with Microsoft Office. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager! Responsibilities will vary by program and its lifecycle. Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position. Hours: Must be available for an 8 hour shift between 8am-8pm EST Salary: $22/23/hr The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned. Primary Responsibilities: Perform outbound calls to obtain appropriate information and document accurately Responsible for answering in-bound calls and assisting customers with pharmacy related services Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service Contact insurance companies for benefit investigation and coverage eligibility Provide prior authorizations and appeals support Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s Report ADE’s according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees Required Qualifications: Bilingual English/ Spanish To be eligible for this position, you must reside in the same country where the job is located. High School Diploma or equivalent, some college preferred Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience Previous data entry experience (minimum three months) and ability to type 30wpm+ Able to demonstrate high attention to detail in work Must be computer savvy, to include navigating multiple computer tabs, monitors and applications Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc) and soft phone systems (WebEx, Mitel, Shoretel, etc.) Exceptional communication skills, both written and verbal Able to work in a virtual team environment by being available and responsive during working hours Excellent follow through This is a remote position. Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted. Preferred Qualifications: Previous experience in Patient Support Services (Hub) Previous Customer Service experience in the healthcare field Bilingual Professional Competencies: Business Skills and Knowledge General Management – Demonstrate analytic and problem solving skills, and understand the impact of individual decisions on other parts of the organization and the environment. Quality improvement – Application of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment Health Care Systems and Organizations – Demonstrate an understanding of how the various components of the health care system is organized and financed, and how they interact to deliver medical and health care. The Patient’s Perspective – Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management Relationship Management – The ability to build and maintain relationships with internal as well as external stakeholders that are anchored in trust and where decision-making is shared. Communication Skills – Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values and priorities to diverse audiences. Professionalism – The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Perform outbound and inbound calls to assist patients and insurance companies, verify eligibility, and support prior authorizations and appeals. | High school diploma, experience in medical billing or insurance verification, data entry skills, and proficiency with Microsoft Office and soft phone systems. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager! Responsibilities will vary by program and its lifecycle. Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position. Hours: Must be available for an 8 hour shift between 8am-8pm EST Salary: $22/23/hr The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned. Primary Responsibilities: Perform outbound calls to obtain appropriate information and document accurately Responsible for answering in-bound calls and assisting customers with pharmacy related services Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service Contact insurance companies for benefit investigation and coverage eligibility Provide prior authorizations and appeals support Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s Report ADE’s according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees Required Qualifications: To be eligible for this position, you must reside in the same country where the job is located. High School Diploma or equivalent, some college preferred Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience Previous data entry experience (minimum three months) and ability to type 30wpm+ Able to demonstrate high attention to detail in work Must be computer savvy, to include navigating multiple computer tabs, monitors and applications Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc) and soft phone systems (WebEx, Mitel, Shoretel, etc.) Exceptional communication skills, both written and verbal Able to work in a virtual team environment by being available and responsive during working hours Excellent follow through This is a remote position. Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted. Preferred Qualifications: Previous experience in Patient Support Services (Hub) Previous Customer Service experience in the healthcare field Bilingual Professional Competencies: Business Skills and Knowledge General Management – Demonstrate analytic and problem solving skills, and understand the impact of individual decisions on other parts of the organization and the environment. Quality improvement – Application of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization. Knowledge of the Health Care Environment Health Care Systems and Organizations – Demonstrate an understanding of how the various components of the health care system is organized and financed, and how they interact to deliver medical and health care. The Patient’s Perspective – Understand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families. Communication and Relationship Management Relationship Management – The ability to build and maintain relationships with internal as well as external stakeholders that are anchored in trust and where decision-making is shared. Communication Skills – Be able to utilize verbal, written and presentation skills to communicate an organization’s mission, vision, values and priorities to diverse audiences. Professionalism – The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Manage study data, support client relationships, and oversee study tasks to ensure data integrity and timely drug supply. | Bachelor's degree, 6 months to 3 years in clinical research or project management, strong customer service, organizational skills, and technical aptitude. | Durham, United States of America | Full time | Home-based | R1515460 Job available in additional locations Remote, candidates must be US based JOB OVERVIEW The main purpose of this role is to manage the assigned IRT studies in a way that ensures all patients get the study drug on time and the study and data integrity are maintained from study go live to close out. An important aspect of this role is to develop the relationship with the client while the study is ongoing in such a way that they look to IQVIA as a trusted partner. ESSENTIAL FUNCTIONS Client service (40%) • Act as main point of contact for the client during study maintenance • Organize or participate in regular client meetings • Respond to all client requests in a timely manner • Manage budget and Change Orders (Cos) as required • Provide regular updates to client on study related information • Proactively review supply strategy for improvements and identify risks • Periodically review study data to identify trends or issues Data changes (20%) • Author data change requests based on client’s need • Pre-approve data change requests raised by Helpdesk staff • Coordinate the implementation and review of the data changes Help desk support (20%) • Review Helpdesk tickets that get escalated from Helpdesk to Project Management • Take appropriate actions to resolve the tickets as quickly as possible • Initiate updates to Helpdesk study guides Other tasks (20%) • Draft study specific user guides and finalize based on PM comments • Investigate issues and manage them through to resolution • Review study alerts and action or escalate as appropriate in a proactive way • May provide information and training to new hires • May attend Investigator Meetings, or participate in client audits (representing study) • May manage System Change Requests (SCRs) for bug fixes other than the category of “PMG”. • Work with a system design PM, assisting with User Guides and Helpdesk study guides for SCRs as needed Other related duties as required by business need QUALIFICATIONS • Bachelor's degree or equivalent combination of education, training and experience required • 6 months to 3 years clinical research or project management experience required • Experience working in a customer service environment preferred • Strong customer service ethic, always providing excellent service to both internal and external ‘clients’. • Confident in working with external Clients. • Accountable to perform tasks on-time, and with high quality. Excellent written and verbal communication skills • Strong team player with ability to work independently • Solid organizational skills including attention to detail and multi-tasking skills • Good problem solving and analytical skills • Ability to learn a technical system (continued development of technical aptitude) • Strong IT skills and working knowledge of Microsoft Office IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $58,300.00 - $145,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Oversee chapter operations, manage teams, and coordinate events. | Leadership experience, organizational skills, and ability to manage teams and projects. | • Home-based position - To be eligible for this position, you must reside in the same country where the job is located. Position Specifics This sponsor-dedicated role provides country-level oversight of clinical trials from study start-up through database lock and closeout. Operating in a fast-paced environment with evolving priorities, the role ensures high-quality data delivery and regulatory compliance across all phases of the trial. Candidates who will thrive in this role have expertise in drafting and managing informed consent process, managing site selection, patient recruitment strategies, and monitoring visit reports, while driving risk-based mitigation plans to proactively address study challenges. The position collaborates closely with cross-functional teams to support trial execution, maintain inspection readiness, and uphold GCP, SOP, and local regulatory standards. Two years of clinical trial management experience is required within a role that is accountable for driving and owning local trial activites at the regional level. Additional Information Associate Clinical Project Managers (aCPM)/Local Trial Managers are an integral part of clinical trial delivery, liaising with clinical teams to improve patients' lives by bringing new drugs to the market faster. The aCPM is a member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. The aCPM supports the efforts of CPM to drive operational excellence and strategic leadership with our customers. Essential Functions • Provide input in to the development of integrated study management plans with the core project team and/or sub-team. • Accountable for assigned portion of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures. • Set objectives of project sub-team(s), according to agreed upon contract, strategy and approach, effectively communicate and assess performance. • Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles. • Monitor progress against contract and prepare/present project and/or sub-team information proactively to internal stakeholders. Support the project leader to prepare/present project and/or sub-team information proactively to external stakeholders. • Identify risk (positive and negative) and contingencies and partner with project leader in problem solving and resolution efforts. • Achieve project quality by identifying quality risks and issues, responding to issues raised by project sub-team members and partner with project leader planning/implementing appropriate corrective and preventative action plans. • May serve as primary (for small projects) or back-up project contact with customer. • Lead the efforts of a project sub-team, responsible for managing cross-collaboration of the sub-team to support milestone achievement and to manage issues and obstacles. • Support the project leader in ensuring the financial success of the project. • Forecast and identify opportunities to accelerate activities to bring revenue forward in partnership with the senior project leader. • Identify changes in scope and partner with project leader to manage change control process as necessary. • Identify lessons learned and implement best practices. • May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements. Qualifications • Bachelor's Degree In life sciences or related field required • 2 years clinical trial management experience • Requires intermediate level knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education combined with experience • Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired.; • Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills. • Problem solving - Strong problem solving skills. • Organization - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritization - Ability to handle conflicting priorities. • Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output. • IT Skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. • Finances - Good understanding of project financials. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $68,400.00 - $232,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Coordinate medical education programs from inception to completion, managing logistics, communication, and post-event activities. | Experience in meeting coordination, excellent communication skills, proficiency in Microsoft Office, and ability to work remotely with travel flexibility. | Project Coordinator, Meetings & Events Position Overview: MedForce, an IQVIA business, provides best-in-class medical communication services to help life sciences companies connect with HCPs – and improve lives. Our services span the entire product life cycle for our clients in the pharmaceutical and medical device industry. We are currently seeking an Event Coordinator to join our remote team. This position is responsible for coordinating all aspects of multiple medical education programs that require full-service planning from inception to completion. The Events Project Coordinator works with the client, speaker, and vendors to ensure that programs being planned are executed accurately, timely and compliantly. A Project Coordinator is responsible for program execution inclusive but not limited to: sales force communication, speaker communications and scheduling, speaker travel arrangements as needed (air, hotel and ground) venue sourcing and negotiating/contracting, audio visual negotiating/contracting, invitation development, attendee recruitment/confirmation, learning material distribution, speaker expense administration, and post program material collection. To be successful in this role, It is preferred that coordinators have previous meeting coordination experience, preferably in the pharmaceutical industry. Primary Responsibilities: • Daily communication and management of all parties involved in meeting execution • Servicing Health Care Providers (HCPs) with logistical updates, event coordination, travel arrangements & post-event expense reimbursement • Adhere to state guidelines & regulations in PhRMA code guidelines and Sunshine Act • Adhere to specific client budgetary guidelines • Aid in attendee recruitment efforts • Ensure overall logistical coordination throughout lifecycle of meeting • Assist with post meeting event reconciliation • Ensure accuracy in work from initiation to completion • Onsite support to client(s), speaker and patient(s), ensuring program is executed successfully • Perform other job-related duties and tasks as assigned. Qualifications & Software/Technology: • Excellent communication (verbal and written) and interpersonal skills • Must possess professional demeanor while working remotely and exhibit superior customer service • Exceptional organizational skills and attention to detail • Capacity to prioritize and multitask while working under tight deadlines in a fast-paced learning environment • Capability to work independently and as part of a team • Ability to acclimate to working within internal databases • Experience in Microsoft Office Suite, required – Excel, Word, PowerPoint • Experience in industry specific software such as; SurveyMonkey, Adobe E-Sign, CVENT, and Virtual Meeting Platforms is a plus Education Requirements • Associate’s degree or equivalent education and/or work experience Travel & Shipping Requirements • Minimum of 2x a month to various parts of the United States (including weekends) • Majority of travel will require air/flight(s) • Drafting, proofing & printing materials and event collateral for offsite meetings. The candidate must be willing and able to ship, set up and dismantle all materials for meeting. Please Note: In order to be eligible for this remote position, you must reside within the country where the position is posted. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $40,700.00 - $101,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Grow referral volume by establishing relationships with healthcare providers and promoting specialty pharmacy services. | Minimum 2 years of sales experience, strong communication skills, and ability to analyze accounts and develop sales strategies. | As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that in partnership with a national leader in Rare Disease Specialty Pharmacy, we are currently looking for Inside Specialty Pharmacy Sales Representatives to join our team. In this position, you will promote specialty pharmacy services to health care providers. The Inside Specialty Pharmacy Sales Representative is primarily responsible for achieving growth of referrals/prescriptions with specified therapies. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and growing sales of the promoted products. This position is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory. POSITION SUMMARY The Inside Specialty Pharmacy Sales Representative position is mainly responsible for the growth of specific therapies in targeted accounts. The role will require a high sense of urgency and the ability to answer questions quickly and/or respond to/resolve issues that may arise. The overall goal of this position is to grow referral volumes in key therapeutic areas for Orsini. The role will require constant communication with prescriber offices that encourages the development and growth of referral volume. This position collaborates as needed with other Orsini departments to optimize referral volume and create positive customer experiences. RESPONSIBILITIES Grow relationships with key prescriber offices to grow referral volume Responsible for development and presentation of business reviews and other business-related matters Communicates with prescriber offices to promote Orsini services Analyze accounts near-term and long-term objectives and promote consideration of Orsini service offering Provide timely feedback regarding prescriber accounts to management regarding opportunities or matters that may affect Orsini’s referral volume Integrate with various Orsini teams and departments (i.e. Orsini Sales Team, Admissions, PA, Operations, and Therapy Management) to drive new referrals Analyze market trends and opportunities Ability to deliver accurate and meaningful information, feature/benefits to Healthcare Professional Offices by phone Advanced listening and decision-making skills Ability to understand and convey complex product and service-related information in an educated, reassuring, and professional manner while in a real-time environment Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience Ability to handle multiple tasks such as actively listening to our callers’ needs while navigating our CRM and consistently providing accurate and complete information on the requested topics Tremendous work ethic, reliable and punctual in reporting for scheduled work Ability to be flexible as needed to meet the fluctuating business needs REQUIRED QUALIFICATIONS: 4-year degree from an accredited college or university Minimum 2 years of sales experience with documented sales success required Minimum 1 year of inside sales experience required Specialty Pharmacy, Pharmaceutical, or Medical Device Experience preferred Exceptional verbal and written communication skills Successful candidates will demonstrate the following competencies: Emotional Intelligence, Action Oriented, Drive for Results, Sales Persuasion, Dedication, Perseverance, Ingenuity, and Adaptability Intermediate working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong negotiating, networking and verbal communication skills Strong problem-solving skills with ability to work cross functionally IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $65,000-70,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
Perform quality checks on data files, ensure compliance, and collaborate with teams to resolve issues. | Requires 3+ years in data quality control, healthcare data experience, and proficiency with data validation tools. | To be eligible for this position, you must reside in the same country where the job is located. IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com IQVIA Digital, an IQVIA business, is the leader in HCP (Healthcare Professional) data solutions fueling digital advertising campaigns across the wide array of platforms in the industry. We provide flexible and unique data solutions for programmatic display, paid social, email and Advanced TV campaigns. We deliver solutions to and partner with Advertising Agencies, Pharmaceutical, BioPharma and Medical Device manufacturers. IQVIA has the largest firstparty HCP database allowing for audience identification, delivery, and measurement of omnichannel digital campaigns that can leverage a database of over10 million Physicians, Nurse Practitioners, Allied Health, and Hospital Professionals. Position Overview The Data Quality & Analytics Manager ensures that all file deliveries meet order requirements, performs quality checks on file contents, and reports any delivery issues or data discrepancies. This role supports internal and external clients by upholding the highest standards of data quality and compliance throughout the delivery process. Essential Functions Review and verify that all delivered files meet specified order requirements and client expectations. Perform detailed quality control checks on file contents, ensuring accuracy, completeness, and compliance with data governance standards. Document and report any issues, discrepancies, or failures in file delivery to relevant stakeholders promptly. Collaborate with internal teams (Delivery, Data Management, Product, and Governance) and external vendors to resolve QC issues efficiently. Maintain accurate records of QC checks, issue logs, and resolutions for audit and continuous improvement purposes. Prepare and present QC reports and summaries for internal and client review. Identify recurring issues or process gaps and propose solutions to enhance data quality and delivery reliability. Support onboarding of new data sources by validating test/sample files and ensuring they meet QC standards before release. Meet service level agreements (SLAs) for QC response times and issue resolution. Technical QC Tools & Methods Data Validation Tools: SQL-based validation scripts for data integrity checks Python or R for automated QC workflows Excel with advanced formulas and macros for quick audits File Transfer & Monitoring: FTP/SFTP tools for secure file delivery verification Automated checksum/hash verification (MD5, SHA) Reporting & Issue Tracking: Power BI or Tableau for QC dashboards Adobe Workfront for issue logging and resolution tracking Compliance: Automated schema validation against predefined standards Required Skills Strong attention to detail and ability to systematically review large data files for errors or inconsistencies. Experience with data file formats (CSV, Excel, TXT) and data management tools; familiarity with FTPs preferred. Ability to communicate QC findings clearly in both written reports and verbal updates. Proactive problem-solving skills and willingness to escalate issues when necessary. Strong organizational and time management skills; able to manage multiple QC tasks simultaneously. Proficiency in Microsoft Office (especially Excel and Outlook), programming languages (like SQL, Python) and reporting tools (PowerBI). Previous experience in data quality control, data management, or a related field is preferred. Qualifications Bachelor's Degree required; advanced degree in a relevant field is a plus. 3+ years of experience in data quality control, data delivery, or data management. Experience working with healthcare, life sciences, or HCP data is a plus. Demonstrated ability to work collaboratively across teams and with external partners. Knowledge of data privacy, governance, and compliance standards. #iqviadigital IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Manage and deliver small to medium clinical trial connected device projects ensuring quality, budget, and timeliness under supervision. | Bachelor's in life sciences or healthcare, 3 years industry experience, leadership, organizational, communication, and customer service skills. | Job Overview Manage small to medium size Connected Devices that are stand-alone or full-service in scope, across all clinical trial phases. With support from Senior Project Manager, ensure all project work is completed to the sponsor's satisfaction, on time and within budget and in accordance with policies and procedures. Essential Functions • Under supervision, plan, initiate, execute, control, and deliver projects in accordance with the Scope of Work agreed with the customer. • Lead the Connected Devices cross-functional teams to ensure successful delivery of assigned projects. • Ensure that consistent and appropriate project specific guidelines are documented and circulated to all project team members and that the team is well-trained on these guidelines. • Track project progress, identify and evaluate project risks and take advice from superiors on corrective action as appropriate. • Prepare and present project information at internal and external meetings. • With guidance, manage the project financials accurately and appropriately ensuring project goals are achieved according to customer’s expectations and within the scope of the project. Ensure revenue recognition and forecasts are calculated accurately and change orders executed where appropriate. • Conduct an ‘End of Project’ review meeting to ensure that all project activities have been completed in full. • Keep Connected Devices leadership fully informed of any project issues that may impact quality, budget, and timeliness of project delivery to the customer’s satisfaction. Request support and advice for timely issue resolution as required. • Provide input to line managers on their project team members’ performance relative to project tasks to aid career development. Qualifications • Bachelor's Degree Life science or health care related discipline • Three years industry experience • Equivalent combination of education, training and experience • Good leadership skills • Good ability to prioritize, schedule and organize • Good interpersonal and communication skills • Good problem-solving skills • Excellent customer service skills • Good Microsoft Office skills • Ability to establish and maintain effective working relationships with coworkers, managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role, when annualized, is $59,900.00 - $149,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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