Ipsos in US

Manage research projects from start to finish, oversee data analysis and reporting, and collaborate with team members to deliver insights. | Requires 2+ years of market research experience, proficiency with MS Office, and strong organizational and communication skills. | Job Description What makes this role important at Ipsos? As a Market Research Manager (internally known as Account Manager), you will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering and communicating key insights, context and actionable strategies on all the research projects you work on. What You Can Expect To Be Doing • Focuses on executional excellence, while growing both internal and client partnership skills • Understands the project lifecycle for custom research and manages projects start-to-finish with exceptional proficiency, with some supervision • Comfortable interacting with clients on execution-focused tasks and contributing to presentations for basic results • Provides pricing support and material development for proposals as requested • Participates in thinking through methodological considerations and recommendations as part of a larger account team • Oversees and coordinates with junior team members providing project level support, delegating work, providing instructions and quality control • Involved in analytic plans, and aspects of report writing to find the story in the data •  Custom survey development • Link checking • Fieldwork monitoring • Data processing and analysis planning • Report visualization and story-telling guidance • Report population and development • Overseeing role of Analyst on these tasks, where both may play a role • Tasks performed under supervision of manager/senior team members This might be the job for you if you have: • At least 2 + years of market research experience Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint • Completed Bachelor’s Degree, Master’s level education an asset • Outstanding attention to detail, accuracy and thoroughness in completing all tasks • Ability to positively interact with internal support teams • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information • Data savvy with a basic knowledge of SPSS and/or other quantitative reporting tools a plus • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget • Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines • Thrives within a team environment • Excellent written & verbal communication skills with well developed interpersonal and presentation skills If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $75,000 to $80,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s In It For You At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. Benefits To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. About Us Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About The Team The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein.  We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g. whitespace).

Manage administrative tasks, training records, and project tracking to support healthcare programs. | High school diploma or higher, experience in managing multiple tasks, customer service skills, proficiency in MS Office, and project coordination experience. | Responsibilities JOB DESCRIPTION • Maintain feedback loop for Healthcare’s inner and external programs. Ensure feedback forms are completed post-project by both parties. • Manage various delivery teams’ JobBook & NextWorkBench activities to ensure timely inclusion of financials and required documents. • Provide back-up support as needed for various administrative and office roles • Manages required training records, compliance requirements, basic background checks, and privacy policies (EphMRA, BHBIA, and client training tracking) • Oversee various audit-based requirements for clients as needed • Manage the secure drive network to ensure compliance and minimize risk of client IP • Manage training-related administrative tasks such as calendar invitations and post-training feedback surveys Required Skills • High School Diploma or higher • Proven experience managing / prioritizing multiple accountabilities simultaneously in a fast-paced environment with high levels of detail and demand • Customer service orientation: proven experience managing relationships to identify needs, understanding and/or translating needs into action • General numeric aptitude/ financial skills • Detail Orientation: ability to balance a multitude of logistical requirements, key milestones and execution/coordination of tasks • Strong oral/written communication skills: able to understand/interpret, clarify and confirm others’ communications/ requests; must be concise • Proficient in MS Office • Coordinating and tracking projects • Utilizing web-based software preferred • Excellent time management, focused and efficient • Ability to juggle several projects simultaneously, while prioritizing deadlines • Comfortable working across departments and team If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $50,000 to $55,000 Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s In It For You At Ipsos, you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, and wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we are making an impact around the world and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. About Us Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About The Team The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization.In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.

Develops and executes strategies to grow Ipsos Experience Group by engaging prospective clients, developing industry expertise, and managing sales pipelines. | Requires 10+ years in market research or customer experience, strong industry connections, and proven sales and relationship-building skills. | Job Description About Ipsos Experience Group: The Ipsos Experience Group partners with clients to understand their customers and their environments, measure execution across every touchpoint, and drive delivery on the brand promise in all sales and service channels — physical, contact center, and digital — to deliver profitable, market-leading growth. Using our uniquely configured market research services — User Experience Research, Customer Experience Programs, Employee Engagement Studies, Execution Measurement Audits, Customer Intercept Surveys, Mystery Shopping, Integrated Data Analytics and SaaS Reporting Platforms — we deliver sophisticated data modeling, tactical and strategic insights and actionable recommendations to our clients that drive tangible business outcomes. Our diverse portfolio of clients benefit from our highly experienced team, global reach, local presence, research expertise, and innovative approach. In the USA, we are targeting double-digit growth and are now recognized as the global leader in the brand experience industry. What makes this role important at Ipsos? We are looking for a highly experienced Vice President of Strategic Growth to join the team in continuing to drive our growth trajectory. In this role, you will cultivate a comprehensive understanding of our full suite of solutions to identify and advise prospective clients as to how our services and solutions can help them achieve their desired business outcomes. This understanding will enable you to assertively and consistently engage the marketplace to identify target organizations and key stakeholders and uncover business opportunities where our solutions can add value. You will develop thoughtful and compelling sales and marketing campaigns in collaboration with both the business development and marketing teams. You will work to gain an understanding of our services through both scheduled training, client success team discussion, and a substantial amount of personal desk research reviewing current sales sheets, presentations, proposals, and client business review documents. You will also develop an expertise in several industries that we mutually agree on for you to pursue so you can serve as a subject matter expert within the Experience Group as well as be seen as a thought leader by prospective client organizations and contacts. You will develop a personal brand around this expertise that will be evident in social channels such as LinkedIn. You will manage your business development work in an activity-based and goal-oriented manner where tasks such as emails, cold calls, LinkedIn connection requests and others are regularly deployed against daily and weekly targets. You will keep all company sales activity and results databases accurate and current so others within Ipsos can confidently forecast revenue based on those records. The combination of service/solution knowledge, understanding of the value those solutions provide, how to present and propose those solutions, and consistent engagement of target organizations within key industries will enable you to make regular and recurring contributions to the Experience Group’s revenue production. Location: This position can be based in Chicago, New York, Seattle or any Ipsos office in the U.S. Product/Industry Knowledge What you can expect to be doing: • Develop a comprehensive understanding of the Experience Group solutions, including User Experience Research, Customer Experience Programs, Employee Engagement Studies, Execution Measurement Audits, Customer Intercept Surveys, Mystery Shopping, Integrated Data Analytics and SaaS Reporting Platforms. • Develop subject matter expertise in mutually-agreed industries and cultivate a personal brand around how the Experience Group supports them. • Subscribe to and read on a daily basis industry-specific trade publications to stay current on all topics of interest to those industries. • Conduct comprehensive research and prepare account overview documents for select “whale” prospects that are assigned to you Business Development • Develop a strategically focused target list of prospective client organizations and contacts to launch proactive prospecting efforts into • Conduct daily outbound sales prospecting activities, including cold calls, emails, LinkedIn messages, executive engagement letters, personal notes, and similar tools to secure access to key target organization decision-makers • Leverage existing product- and service-specific collateral, including sales sheets, presentations, and proposals and become proficient at tailoring presentations and proposals to deliver customized offers that drive new client acquisition • Create and present compelling proposals leveraging templates and core content available within the Experience Group • Assist in the development of additional content as and when prospective clients or market conditions suggest that modifications should be made • Develop an individual pipeline and new client relationships that will enable you to achieve a $1.5M sales target within the first 12-months in the role • Collaborate with shared marketing services team to launch Experience Group-focused sales and marketing campaigns and outreach to cross section of prospects and industries. • Collaborate with specific Ipsos Client Officer representatives associated with target client accounts and those having a similar industry focus to further cultivate brand relationships and opportunities Documentation And Reporting • Capture all Account and Contact details and consistently upload those into a mutually agreed tracking system • Take notes of all discovery calls and proposal discussions and save those for future sharing with colleagues • Input all sales opportunity details into both Ipsos’ proprietary opportunity management tool, Job Book, and Salesforce.com • Maintain the accuracy of your sales opportunity pipeline in both tools no less than once per week • Attend weekly pipeline review calls with the business development team and be prepared to provide insight into the nature and status of the opportunities in your pipeline, including business need, solution of interest, timing for consideration and purchase, and the total likely investment under consideration. • Attend a weekly Monthly AOT review call to understand the impact of your performance on the health of the various service lines within the Experience Group and its ability to achieve and exceed its monthly revenue (turnover) forecast. This might be the job for you if you have: • 10+ years professional experience in the market research and/or customer experience industry • Broad and deep experience within the User Experience Research, Customer Experience Programs, Employee Engagement Studies, Execution Measurement Audits, Customer Intercept Surveys, Mystery Shopping, Integrated Data Analytics and SaaS Reporting Platforms encompassing a range of industries, clients, partners and programs. • Strong connections within the industry that will lead to tangible sales growth. • Exceptional client service focus with the ability to confidently deal with executives and client contacts at a senior management level. • Strong communication skills and relationship-building abilities. • Proficient in MS Office with exceptional PowerPoint skills. • Excellent personal self-discipline to maintain detailed records of sales activities and efforts. • Excellent interpersonal skills and a collaborative approach to problem solving and solution development. If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $185,000 to $195,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s In It For You At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. About Us Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About The Team At Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes. From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems. Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience. So, while our work is powered by insights and driven by technology, it’s always all about people

Leading research projects, managing teams, and developing client relationships within healthcare research. | Extensive experience in quantitative market research, client management, and therapeutic area expertise, which are not evident in your background. | Job Description The Vice President, Healthcare role is critical as it operates at a senior leadership level within our team, overseeing the entire research lifecycle with responsibilities including profitability for specific clients and studies, driving business growth, and mentoring junior team members. Individuals who excel in strategic thinking, client relationship management, and team leadership will thrive in this position. What Makes This Role Important at Ipsos? As Vice President, Healthcare you are passionate about driving business growth, leading teams, and enabling clients to make confident business decisions in the healthcare sector, this is your opportunity to bring your expertise and leadership skills to help us expand our business further. Role Summary Ipsos Healthcare VPs are responsible for maintaining and growing the Healthcare business. They foster strong relationships with existing and new clients by understanding key business challenges and designing programs to address them. VPs are trusted partners who work across teams and service lines to bring the best of Ipsos to our clients. VPs typically oversee people and/or teams and lead by example. Client Engagement & Growth Responsibilities • Develops expertise in Ipsos product offerings & advisory capabilities to bring clients solutions and grow Healthcare business. • Deeply understands client needs and goals and leads clients as a trusted partner • Stays abreast of clients’ broader business issues and anticipates their evolving needs and designs programs to address them • Builds & maintains relationships with key decision makers within client organization • Understands clients’ organizations, culture, and how to get things done • Uncovers clients’ personal goals and needs and leverages to win business • Establishes relationships & networks internally across Ipsos’ levels and service lines THERAPEUTIC AREA EXPERTISE • Experience across a range of medical therapeutic areas – familiarity and/or interest in oncology is hugely beneficial • Willingness to embrace learning about therapy areas to present expertise to clients MARKET RESEARCH EXPERTISE • At least 10 years of experience in quantitative market research and consulting • Experience conducting and reporting on quantitative market research studies such as ATUs, demand assessments, segmentations, message tests, etc. INTERNAL BUSINESS MANAGEMENT • Manages and updates a portfolio of account plans, forecasts & meets yearly budget targets including profitability and other metrics as defined by management • Ensures all clients within portfolio have account plans that are being implemented, and includes client-specific KPIs (including budgets); pivots as appropriate based on changes to clients’ objectives, needs, news • Implements strategies to improve Ipsos Healthcare’s profitability Project Management Responsibilities • Addresses internal resourcing needs by engaging in cross-team resource sharing • Engages project team in collaborative problem-solving • Identifies & implements efficient procedures Employee Management Responsibilities • Manages and mentors staff • Holds individuals accountable for their goals, offers feedback, implements milestone plans, and advocates for experiences and growth for team members Skill Set Required • Proficiency with MS word, Excel, PowerPoint • Superior organizational skills, ability to manage and delegate work effectively, • Balance of attention to detail with view to bigger picture and overall objectives • Strongly developed analytic skills including expertise in survey design, sampling plans, • analysis, reporting • Strong communication skills • Ability to develop strong client relationships • Ability to oversee and balance internal and external priorities • Superior presentation skills If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $135,000 to $145,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s In It For You At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. Benefits To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. About Us Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About The Team The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization.In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.