Ipsos

Managing survey research projects, understanding client needs, and contributing to business growth. | Requires 4+ years in market research, social sciences degree, proficiency in MS Office, and interest in health sector. | What makes this role important at Ipsos? This open position is working on market research studies for clients in the private sector, collaborating with a project team working on data collection, data processing, and analysis of results. Client deliverables include data tables, data files, reports in Word and PowerPoint, webinars and telephone presentations. What you can expect to be doing: Making projects happen: Coordinating and managing survey research projects on time and on budget, working closely with our colleagues in other departments. Getting into the client’s business: Developing an understanding of our clients’ business issues including evaluating brand health, communication effectiveness, concept testing, patient journeys, touchpoint evaluation, and trade-off analysis. Help the business grow: Engage with clients to suggest solutions to their problems and collaborate with colleagues to produce winning proposals. Set the stage for your promotion: Bring creativity and insights to clients in identifying and solving business challenges, generate new and repeat business, and manage and develop colleagues doing those tasks. This might be the job for you if you have: You are curious – you don’t like leaving questions unanswered, and no one needs to tell you to go look for new information that will help you better meet our clients’ needs. You have 4+ years of experience in the market research sector. You have a degree in the social sciences or a quantitatively-oriented field, preferably at the Master’s level. You have a strong attention to detail, and to getting things right. You can coordinate the work of a large team, keeping everyone “in the loop” on changes that will affect their part of the process You have a strong interest in the health sector – health insurance, hospitals, and public health. You like the idea of working with companies and government agencies to improve their customers’ experiences. You have a strong working proficiency with MS Office (specifically MS PowerPoint, Word and Excel). You have experience in working with data in Excel and/or Access. Knowledge of quantitative analysis packages, especially SPSS and/or SAS is a plus. Due to contractual obligations, candidates must be US citizens. If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $90,000 to $95,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s in it for you: At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #LI-TL1 #LI-Hybrid Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! The Public Affairs Service Line is the world leader in Social and Opinion Research. We work with clients on political and public opinion polling, citizen and stakeholder management, social policy improvement, sustainable development strategy and identifying societal trends and perceptions across several sectors. We assess how government and public affairs policies as well as societal trends and views impact our client’s brand/products/markets.

Managing day-to-day operations of mystery shopping projects, supporting shoppers, and ensuring timely, accurate project delivery. | At least 1 year of operations experience, preferably in market research, with strong communication and time management skills. | What makes this role important at Ipsos? Reporting into the Operations Manager, a Field Manager is responsible for managing the day-to-day operations of their various projects. They responsible for the completion of field work once a project has been launched to field. Working within the Canadian Mystery Shopping Operations team, the role involves ensuring all projects are delivered on time, in full, and error-free while supporting the mystery shopping panelists. What you can expect to be doing: • Day to day responsibilities include following up on shop completion, supporting shoppers to make sure their tasks are completed correctly, and ensuring all shops are completed and delivered by their scheduled end date. • Engage with the shoppers in a polite, professional, and timely fashion. • Take full ownership of the progression of your project, including following up on issues when required. • Report back to your client service partner regularly on the progression of the study, including strategies for how to achieve your target. • Support shoppers with other technical needs and addressing their general mystery shopping questions and concerns. This might be the job for you if you have: • 1 year experience in an Operations role, preferably market research. • Previous experience working with SMX or SASSIE platforms an asset. • Excellent English written and verbal communication skills. French fluency an asset. • Strong time management skills with ability to be flexible to meet firm client deadlines while balancing other priorities. • Strong detail orientation. If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $55,000 to $60,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s in it for you: At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

Managing day-to-day operations of projects, supporting shoppers, and ensuring timely, accurate project delivery. | Requires 1+ year in operations, experience with specific platforms, and strong communication skills; candidate lacks direct market research experience and platform familiarity. | What makes this role important at Ipsos? Reporting into the Operations Manager, a Field Manager is responsible for managing the day-to-day operations of their various projects. They responsible for the completion of field work once a project has been launched to field. Working within the Canadian Mystery Shopping Operations team, the role involves ensuring all projects are delivered on time, in full, and error-free while supporting the mystery shopping panelists. What you can expect to be doing: Day to day responsibilities include following up on shop completion, supporting shoppers to make sure their tasks are completed correctly, and ensuring all shops are completed and delivered by their scheduled end date. Engage with the shoppers in a polite, professional, and timely fashion. Take full ownership of the progression of your project, including following up on issues when required. Report back to your client service partner regularly on the progression of the study, including strategies for how to achieve your target. Support shoppers with other technical needs and addressing their general mystery shopping questions and concerns. This might be the job for you if you have: 1 year experience in an Operations role, preferably market research. Previous experience working with SMX or SASSIE platforms an asset. Excellent English written and verbal communication skills. French fluency an asset. Strong time management skills with ability to be flexible to meet firm client deadlines while balancing other priorities. Strong detail orientation. If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $55,000 to $60,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s in it for you: At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #LI-DNP Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! The Channel Performance Service Line is home to the largest mystery shopping agency in the world. We complete over one million shops every year in 100+ countries across all industry segments and organization sizes. We also offer Geolocation Surveys, Site Audits & Installations, and foundational research within our portfolio of services. Our purpose is to help our clients improve their business performance across all channels in which they serve their customers – brick and mortar retail, digital e-commerce, and contact centers. We do this by helping them size channel opportunities, measure the delivery of brand promises, and drive compliance and sales conversion across these channels.

Manage research projects from start to finish, ensuring quality and timely delivery, while collaborating with team members and clients. | Requires at least 2+ years of market research experience, proficiency in MS Office, and strong organizational skills; familiarity with SPSS or similar tools is a plus. | What makes this role important at Ipsos? As a Market Research Manager (internally known as Account Manager), you will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering and communicating key insights, context and actionable strategies on all the research projects you work on. What you can expect to be doing: Focuses on executional excellence, while growing both internal and client partnership skills Understands the project lifecycle for custom research and manages projects start-to-finish with exceptional proficiency, with some supervision Comfortable interacting with clients on execution-focused tasks and contributing to presentations for basic results Provides pricing support and material development for proposals as requested Participates in thinking through methodological considerations and recommendations as part of a larger account team Oversees and coordinates with junior team members providing project level support, delegating work, providing instructions and quality control Involved in analytic plans, and aspects of report writing to find the story in the data Custom survey development Link checking Fieldwork monitoring Data processing and analysis planning Report visualization and story-telling guidance Report population and development Overseeing role of Analyst on these tasks, where both may play a role Tasks performed under supervision of manager/senior team members This might be the job for you if you have: At least 2 + years of market research experience Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint Completed Bachelor’s Degree, Master’s level education an asset Outstanding attention to detail, accuracy and thoroughness in completing all tasks Ability to positively interact with internal support teams Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information Data savvy with a basic knowledge of SPSS and/or other quantitative reporting tools a plus Ability to manage multiple projects simultaneously while maintaining a strong client service orientation Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines Thrives within a team environment Excellent written & verbal communication skills with well developed interpersonal and presentation skills If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $75,000 to $80,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. What’s in it for you: At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US Commitment to Diversity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. #LI-FM1 #LI-Hybrid Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein. We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g. whitespace).