InvoiceCloud, Inc.

Drive client adoption of online billing and payment services, manage marketing campaigns, and collaborate with vendors and internal teams. | Requires 5+ years in marketing or marketing communications, proficiency in Salesforce, MS Office, Adobe tools, and experience working directly with customers. | Job Description: • Connect with new clients who are ready to begin marketing efforts during implementations. • Based on tiering structure, contact new clients and work with them to promote EBPP to their customers. • Conduct Teams trainings on online payment adoption best practices. • Communicate marketing strategy, campaign plans, and timelines clearly to clients. • Create and customize marketing materials for VIP clients as needed. • Follow up on client marketing activities and gather actionable feedback. • Drive adoption of online billing and payment services through consistent engagement. • Maintain knowledge of InvoiceCloud services and articulate value propositions effectively. • Track onboarding marketing activities and outcomes in Salesforce. • Partner with external vendors supporting marketing assets and creative execution. • Drive client behavior to promote online billing and payment adoption by payers. • Support the execution and optimization of paperless programs in partnership with the Customer Marketing Manager. • Manage paperless program email sends, including scheduling, execution, and opt-out management. • Collaborate with CSMs to help position and pitch paperless programs to existing customers. • Monitor performance of paperless initiatives and recommend adjustments based on results. • Ensure accuracy, compliance, and consistency across all paperless communications. Requirements: • Bachelor’s degree • 5+ years of experience in marketing or marketing communications (SaaS or e-payments a plus) • Practical experience working directly with customers • Proficiency in Salesforce, MS Word, Excel, and PowerPoint • Working knowledge of Adobe tools (Acrobat, InDesign, Photoshop, Illustrator) • Ability to learn and grow through AI to make your work more efficient and effective by building your own GPTs to streamline your work • Preferred: Marketo email marketing skills, Sendgrid or other email platform mastery Benefits: • Annual bonus or commission eligibility • Overtime pay eligibility