Invisible Hand

Lead agency growth efforts by acquiring new clients, managing full sales cycles, building strategic relationships, and delivering targeted proposals and pitches. | At least five years of relevant business development experience in services/agencies, strong network in corporate/philanthropy sectors, strategic leadership, excellent communication, and project management skills. | Business Development Manager / Director (part-time) You will lead the growth efforts for our agency. You will lead the efforts to acquire new clients and grow revenue which includes identifying growth opportunities, building and maintaining relationships with potential clients, and pitching our services. The right candidate will lead this process with credibility & confidence, build strong relationships both internally and externally, expand the agency’s network of potential clients, and employ a strategic, targeted approach to growth. What you’ll do: • Agency Growth & Prospecting • Sell Invisible Hand’s offerings and services to brands, nonprofits, advocacy organizations. • Cultivate relationships with new-to-agency industries and markets. • Build and maintain target lists for prospective clients taking into account agency’s genius zones and existing clients / network. • Develop strong, growth-oriented relationships with key internal and partner stakeholders at target companies and institutions • Project Leadership • Deliver first-rate materials that target an audience of industry leaders and C-Suite executives. • Help draft memos, proposals, pitch decks, and related collateral in collaboration with internal teams, ensuring the products answer the client’s needs. • Maintain an accurate database of leads and prospects for relationship management, including gifting, newsletter audience, Agency and Founder social media following, etc. • Own the full cycle sales process, creating timelines and task lists for pitches, memos, introduction materials, meeting cadences, leading scheduling with prospective clients, etc. • Strategic Reputation Building • Landscape industry events, speaking opportunities, networking, etc. for agency participation. • Proactively recommend reputation building tactics for the agency based on targeted list of prospects and earned media potential (i.e. awards, top agency lists, etc.). Here's what we're looking for: • You have at least five years’ relevant experience. • You must have experience in leading business development for the services category (i.e. agencies) • Demonstrated network in one or more of the following areas: corporate clients, philanthropy, family offices • You are a strategic thinker and leader who can act as a trusted partner and advisor to clients across a broad range of outputs • You exhibit professionalism and integrity, leading by example, treating people with respect, and seeking and giving constructive feedback. • You have excellent written and oral communication skills. You are a great listener; communicate concisely and evocatively in written text; and can present to a boardroom, a small NGO, and anyone else we aim to serve. • You are able to manage competing demands and the moving pieces of multiple complex projects, yet remain unflappable under deadline pressure. Invisible Hand is proud to have a diverse, inclusive team. At IH, we don’t just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.

Lead and manage all core agency functions including account management, strategy, budgeting, business development, people operations, and agency operations during a five-month parental leave period. | At least 10 years of client-facing account management or operations experience in an agency or production house, with 5+ years in senior leadership roles, strong budgeting and client relationship skills, and ability to manage projects and teams in a fast-paced environment. | Invisible Hand is looking for an experienced Acting Managing Director to support our rapidly growing agency during a five-month parental leave period. This is an opportunity to lead a strategic agency, bringing forward your leadership experience, agency operational excellence, and proven business development skills. This is for you if you are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a "passion for polish." Candidates should be comfortable working in a startup environment. This is a high-touch, senior leadership role. Responsibilities include: • Run the agency holistically, managing all 6 core functions: • Account Management: • Provide seamless leadership both with clients and internal teams during the term, maintaining agency momentum and high quality of deliverables • First gate for any problem solving, quality control, and leadership escalation • Oversee timeline and project plan development, ensuring project delivery on time and in budget • Oversee and manage hours burn, resource allocation and staff plans for projects • Act as client advocate by anticipating their needs and reactions to ensure agency work product aligns to their expectations; developing a deep understanding of their work and making their objectives paramount in all we do • Strategy • Lead the team in how we get the work done - do we need research? What's the right timeline, what resources are we missing • Main quality check - as first point of review on all materials, you're assessing whether they fit the IH standard, hold strategic water, and uphold the Invisible Hand standard • Billing / Budgeting / Accounting • Develop project budgets and staffing plans • Manage financial reporting (ie project profitability) • Liaise with accounting team for anticipated contractor costs, new project budgets, project close process, and first round of approval for contractor invoices • Business Development • Lead organic growth opportunities for existing clients. You will be responsible for growing existing client scopes (i.e. from project basis to retainer, selling in new products, etc.). • Support team, and allocate resources to, new proposal development • Identify potential strategic growth opportunities with new and existing clients • Contribute to agency marketing - i.e. materials development and updating, etc. • People Ops • Oversee hiring and staffing • Manage freelancer contracting and negotiation • Own onboarding to agency and projects • Agency Operations • Build scopes and internal budgets for new projects and assemble the teams needed to get the work done through a combination of FTEs and freelancers so projects may kick off quickly • Allocate resources across the agency to maximize efficiency and quality • Identify opportunities for process improvement and operational excellence • Tip of spear for the agency and managing up to CEO • Maintain knowledge and grasp on all core functions of the agency, including client status in order to answer CEO questions • Provide proactive recommendations for sticky situations and decisions that need to be made Here's what we're looking for: • At least 10+ years of client-facing account management and/or operations in an agency or production house, with at least 5 years in senior leadership roles • Proven track record leading and managing agency teams and operations • Knowledge in building budgets and scopes for a variety of projects in an agency setting • Experience building trusted client relationships • Demonstrated experience managing budgets in a range of scales • Great presentation skills (both written and oral) • You can hold the pen on a great deck. The team will work on it together, but you know how to make it sing and clean up formatting, etc. • Capable and conversant in all aspects of a creative, strategy and program workflow • Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments • Exceptional organizational skills, problem-solving, and strategic thinking • Ability to closely track project performance and oversee the successful completion of short and long term milestones Invisible Hand (www.invisiblehand.co) is a strategic agency that partners with organizations to help them build, launch and sustain initiatives that create successful outcomes. Our approach combines deep expertise with a genuine commitment to excellence. We believe in the power of strategic thinking and effective execution to drive meaningful action. Through thoughtful strategy and innovative approaches, we help our clients navigate complex challenges and create lasting results. Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.