Intuitive Health

Greeting patients, verifying benefits, clerical duties, and maintaining a welcoming environment. | High school diploma or GED, basic computer skills, and experience in a medical office preferred. | About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Legacy ER & Urgent Care Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused. Job Description Front Desk Receptionist, Part-time Nights - Carmel Hours: 7pm-7am The front desk staff is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. • Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone. • Check patients in and out. • Verifying benefits and collecting copayments, coinsurance, and deductibles. • Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents. • Creating and maintaining patient files. • Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary. • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. • Confirm all paperwork is filled out correctly. • Make sure the front desk, waiting room area, and children’s play area are always clean and presentable. • Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters. • Encourage a work environment that is friendly and respectful. • Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health. • Follow all HIPAA policies and procedures. • Follow all company policies. Qualifications • Flexibility. • Communication Proficiency. • Collaboration Skills. • Patient/Client Focus. • Technical Capacity. • High school diploma or general education degree (GED) • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information to patients and other employees in the organization. • Basic math skills, including the ability to add, subtract, multiply, and divide. • Ability to apply common sense to carry out detailed written or oral instructions. • Ability to deal with problems in standardized situations. • Minimum of 1 year of experience in a medical office setting is a plus. • Familiar with health insurance and insurance verification. • Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax. • Must be computer literate (Word, Excel, Outlook). • Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. • Exceptional communication skills and customer service is required. • Solid work history. • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.

Manage preconstruction activities for healthcare real estate projects, including site due diligence, stakeholder coordination, and budget management. | Bachelor's degree in Engineering, Construction Management, or related field, with at least 7 years of experience in preconstruction roles, proficiency in project management software, and strong leadership and communication skills. | About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Job Description The Construction Pre-Development Project Manager is responsible for all aspects of preconstruction services including site due diligence, zoning verification and process, site surveys and testing, entitlements, and permitting. They ensure that potential locations are streamlined and efficiently executed through the preconstruction process in preparation for handoff to Design and Construction. A strong understanding of due diligence and entitlement work regarding greenfield and brownfield locations in development or healthcare is preferred. LOCATION: Multi-state travel required, 25-50%, Remote based Responsibilities: • Coordinate and work in tandem with Real Estate to review potential locations, work letters, and determine timeline and feasibility. • Develop scope and budget for due diligence and preconstruction activities • Assist with initial site due diligence and entitlement tasks for potential locations. • Prepare and participate in Real Estate proposal presentations for project acquisition. • Form/maintain relationships with partners, civil, architectural and engineering firms and subcontractors to help navigate new location builds. • Develop team approach with Clients (Partners, Real Estate, Construction, Architect, Engineers, Consultants, Subcontractors, etc.) • Prepare and maintain Project Directory of project stakeholders per region and partner. • Coordinate initial site due diligence with Partner’s preferred resources and intel. • Define and establish team member responsibilities, communication, and administrative procedures for the team during preconstruction phase • Conduct Preconstruction Progress Meetings and prepare and distribute meeting minutes • Prepare Preconstruction Status Reports for Owner/Architect • Assist RE Development Team with preparation of preliminary project schedule and budget • Prepare Preconstruction Schedule (design activities, estimate activities, estimate review activities, GMP preparation/review/approval activities, permitting activities, etc.) • Prepare preliminary Pre-Development task list and budget (indicating long lead items, shop drawings preparation durations, etc.) indicating early design phase document awards as necessary • Manage Due Diligence and Preconstruction Budget/Costs: • Prepare/negotiate preconstruction agreements • Prepare preconstruction invoices/billings • Organize and lead the transition meeting between the project real estate, design and construction team. • Hold follow-up meetings with project operations team to gather feedback as to what was done right and what was done wrong during preconstruction (i.e., Estimating/Preconstruction Lessons Learned) • Create/maintain database of Lessons Learned during preconstruction of specific projects for use on later projects Qualifications • Bachelor’s degree Required in Engineering, Construction Management, or an applicable discipline with a minimum of 7 years working for a Developer or other National Retailer performing preconstruction duties. • Strong knowledge of project management software like Procore and Ingenious.Build • Software skills: Proficiency in MS Project, Word, Excel, etc.. • Exceptional analytical, numerical, and presentation skills with the ability to interpret data and communicate insights clearly • Proven leadership and communication abilities with strong organization, time management, and a collaborative, team-first mindset • Proficient in reading and interpreting plans, specifications, and construction documentation. Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.

Drive growth and partner retention by managing executive relationships, facilitating joint venture approvals, and coordinating cross-functional teams to expand Intuitive Health's partnerships. | Requires 10+ years in healthcare partnerships or strategy, deep understanding of health system operations and governance, strong executive presence, financial and strategic analysis skills, and willingness to travel. | Job Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined Emergency Room (ER) and Urgent Care model, transforming how patients access immediate care. By partnering with leading health systems nationwide, Intuitive Health builds, operates, and launches retail healthcare facilities that provide both urgent care and emergency services under one roof. Our mission is simple yet powerful: "Improving access to high-quality, cost-effective care in the patient’s time of immediate need." For more information, visit https://www.iheruc.com. Position Overview Position Title: Vice President, Partner Success Location: Remote (Travel Required) Industry: Healthcare / Multisite Healthcare Services Reports To: Chief Growth Officer Team Collaboration: Growth, Strategy, Finance, Operations, and Executive Leadership Compensation: Highly competitive executive compensation package including base salary and performance bonus. Comprehensive benefits included. Responsibilities Position Summary: The Vice President of Partner Success is a key member of Intuitive Health’s growth leadership team. This role will focus on driving long term value for existing partners via the expansion of the Intuitive relationship. They will build relationships with partner executives and represent Intuitive on the Joint Venture Board of Managers. By understanding the partner’s strategic plan and facilitating the long-term view of the relationship, this team will ensure we bring the totality of Intuitive capabilities together for the benefit of our partner organizations. The ideal candidate brings deep knowledge of the healthcare provider landscape, strong relationship-building capabilities at the executive level, and a track record of navigating health system governance and decision-making processes. Key Responsibilities: • Drive growth by facilitating the approval of contracted Intuitive sites and achieving key milestones of the long-term partnership plan. • Ensure Intuitive is well positioned for renewal and retention of existing partners as joint venture agreements mature. • Serve as the primary relationship manager for up to ten (10) partner organizations, including health system executives (CEO, CFO, CSO, etc.) and the Board of Managers. • Facilitate the Intuitive Health account team collaboration (implementation, development, operations, etc.) to drive more effective partner engagement. • Track market dynamics, competitor activity, and emerging opportunities in target regions • Represent Intuitive Health at national industry conferences, events, and forums Skills & Qualifications • Bachelor’s degree required • 10+ years of progressive experience in healthcare partnerships, account management, consulting or strategy • Deep understanding of health system strategy and operations • Proven experience navigating complex health system governance and decision making • Exceptional executive presence and interpersonal skills • Strong financial and strategic analysis skills • Track record of influencing and collaborating at the C-suite and board level • Willingness to travel as needed

Develop and execute B2B brand strategy and integrated campaigns across web, social, email, and CRM to drive awareness, engagement, and pipeline for health system decision-makers. | 5+ years B2B marketing experience with brand management, HubSpot, Salesforce, LinkedIn marketing, data-driven campaign measurement, and strong communication skills. | Why You'll Love This Job Location: Remote (requires ~ 5-10% travel as needed) With centers located nationwide, Intuitive Health provides health system partners a vital bridge from fee for service to value-based care by improving inappropriate ER utilization in a way that benefits patients directly which creates loyalty, repeat visits, and site-level profitability. These centers provide better access and better service to patients by eliminating the need to choose between visiting an ER or urgent care. In Intuitive operated centers, patients will experience short wait times, and concierge level customer service. Our vision is to simplify how patients access healthcare while elevating the patient experience. This is an excellent opportunity to join us in our mission to simplify access to high quality emergency and urgent care! About Intuitive Health Founded in 2008, Intuitive Health/Legacy ER & Urgent Care has become the Nation’s leading provider of high-quality outsourced Emergency and Urgent Care built on the foundation of Servant Leadership; a culture of influencing people to work toward goals for the common good with character that inspires confidence. By utilizing a retail care approach to access & customer service, Intuitive Health has consistent double-digit level growth since inception. Intuitive is now the largest provider of hybrid (Emergency and Urgent Care) retail healthcare services in the US. Position Overview: Intuitive Health is seeking a B2B Marketing Brand Manager to strengthen our market presence and support business development. This role reports directly to SVP Marketing and maintains a dotted line reporting relationship to the Chief Growth Officer. This role will own brand strategy for B2B audiences and build integrated campaigns that generate awareness, engage decision-makers, and create qualified opportunities. You’ll plan and execute initiatives across our corporate website, LinkedIn, HubSpot (Marketing Hub), and Salesforce CRM, ensuring consistent messaging, clear value propositions, and measurable impact. You will partner closely with business development to align on target accounts, buyer personas, and account-based marketing efforts; collaborate with content, design, and digital teams to deliver assets and experiences; and use data to refine campaigns and improve conversion throughout the funnel. What You’ll Impact • Stronger market presence and recognition among health system decision-makers • Higher quality engagement and meetings for business development • Consistent, compelling storytelling that differentiates our brand • A measurable, repeatable campaign engine that drives pipeline and revenue Responsibilities • Develop the B2B brand strategy, positioning, and messaging framework for health system leaders and other key decision-makers; ensure consistency across channels and assets. • Build integrated campaign plans that support business development goals (awareness, engagement, meetings, RFPs), including account-based marketing programs for target accounts. • Partner with business development to define audience segments, buying committees, and content needs by stage; translate insights into campaign briefs and calendars. • Lead content development for campaigns (case studies, thought leadership, solution one-pagers, presentations, videos, webinars) in partnership with SMEs, design, and content teams. • Manage the corporate web experience: plan and publish pages, landing pages, and resources; optimize for conversion with clear CTAs, forms, and value proof. • Own LinkedIn channel strategy and execution (organic and paid): editorial planning, creative direction, audience targeting, and performance optimization. • Use HubSpot to build and deploy emails, nurture journeys, and campaign automation; ensure accurate segmentation, personalization, and compliance. • Coordinate CRM campaign enablement with sales operations: campaign codes, lead routing, MQL definitions, and SLA handoffs to ensure timely follow-up and pipeline hygiene. • Develop sales enablement materials (decks, one-pagers, talk tracks, case studies) and maintain a centralized library mapped to stages of the buyer journey. • Establish and manage campaign measurement: define KPIs, build dashboards, and report on performance, including reach, engagement, meetings booked, pipeline, and ROI. • Run A/B tests across pages, emails, ads, and offers; iterate creative and messaging based on data and stakeholder feedback. • Oversee agency and vendor partners for creative, media, and production as needed; manage timelines and budgets to deliver high-quality work on schedule. • Safeguard brand standards and visual identity; conduct regular audits across digital touchpoints to ensure consistency and quality. Skills & Qualifications • Bachelor’s degree in marketing, communications, business, or related field. • 5+ years of B2B marketing experience, including brand management and integrated campaign execution across web, social, email/automation, and CRM. • Proven experience partnering with sales/business development to create demand, accelerate deals, and influence pipeline; familiarity with ABM strategies. • Hands-on experience with HubSpot Marketing Hub and Salesforce CRM (segmenting, email/nurture, landing pages, forms, campaign attribution). • Strong understanding of LinkedIn for B2B (content, paid targeting, and optimization). • Demonstrated ability to craft clear, compelling messaging and oversee creation of high-quality assets for executive buyers. • Data-driven mindset with the ability to define KPIs, analyze performance, and translate insights into action; proficiency with marketing dashboards and reporting. • Excellent project management and cross-functional leadership skills; able to manage multiple priorities and drive initiatives from concept to launch. • Exceptional written and verbal communication skills; confident presenting to executives and collaborating with SMEs. • Bonus: Healthcare services or multi-location experience; experience with account-based platforms, webinar tools, and sales enablement systems.