International Data Group, Inc.

Manage and grow a strategic enterprise account by delivering tailored solutions, building relationships, and exceeding sales targets. | 7+ years in B2B sales or account management, strong IT industry understanding, excellent communication and negotiation skills, experience with CRM platforms. | Overview We are seeking a driven and client-focused Senior Account Executive to exclusively support and grow IDC’s strategic relationship with Dell. In this role, you will serve as the primary point of contact for one of IDC’s most significant global clients, ensuring exceptional service delivery and deep alignment with Dell’s evolving business needs. You will collaborate closely with IDC’s research and product teams to deliver tailored market intelligence solutions, identify new opportunities, and guide initiatives from discovery through successful renewal and expansion. This position requires a strong, results-oriented mindset and a commitment to providing an outstanding customer experience to a single, high-impact enterprise account. Responsibilities Identify and pursue new business opportunities within the Dell account across all IDC product lines. Deliver an exceptional, proactive customer experience to Dell every day, ensuring high satisfaction and engagement. Develop, manage, and expand a robust pipeline of Dell initiatives to maintain and grow the existing revenue base. Deeply understand Dell’s strategic priorities, needs, and challenges, and align them with the most relevant IDC research, data, and advisory solutions. Prepare tailored proposals, lead high-impact presentations for Dell stakeholders, and negotiate contract terms that support mutual success. Build and strengthen relationships with key decision-makers, influencers, and program leads across Dell’s global organization. Consistently meet or exceed account-specific sales targets, KPIs, and performance metrics tied to the Dell partnership. Maintain detailed documentation of all account activity and ensure accurate forecasting and pipeline hygiene in Salesforce. Qualifications 7+ years of experience in B2B sales, account management, or business development --preferably in market research or IT services. Bachelor degree or equivalent industry experience. Strong understanding of the IT industry, including enterprise technologies, software, hardware, cloud computing, cybersecurity, digital transformation and of course AI Excellent communication, presentation, and negotiation skills. Proven ability to manage multiple client accounts and prioritize effectively. Strong communication skills Self-motivated, goal-oriented, and able to work independently or as part of a team. Experience using CRM platforms and sales enablement tools Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. (US ONLY) IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $250,000 - $275,000 and is inclusive of base salary and commission.

Create and maintain sales performance reports, analyze pipeline efforts, and develop scalable BI solutions to support sales strategies. | Minimum 4-6 years in GTM Operations or Finance, proficiency in PowerBI and Salesforce, strong understanding of sales metrics, experience with predictive analytics, and ability to manipulate large datasets. | Overview IDC is seeking a dynamic and experienced Sales Analytics Manager to be an integral part of our team and be responsible for transforming complex data into actionable insights and presenting them in a clear, compelling manner. You are a strategic thinker with a strong analytical mindset, have a deep understanding of sales processes and metrics, and a passion for data driven decision making.This role is pivotal in shaping the future of our sales team's success and directly influencing our company's growth trajectory. As a Sales Analytics Manager, you will have the unique opportunity to design and implement analytic frameworks that provide actionable insights to the Sales team, driving exceptional performance and results. Your work will be at the intersection of data analytics, strategic planning, and cross-functional collaboration, allowing you to make a tangible impact on our business outcomes. This role reports to the SVP, Revenue Operations, who is based in the US, and manages a Manager, Sales Analytics in India. Responsibilities Create and maintain reports that benchmark sales performance, identifying strengths and areas for improvement. Assess and analyze pipeline generation efforts, providing insights into lead conversion rates, pipeline health, and sales cycle trends. Build and refine a suite of standardized reports and dashboards to ensure visibility into key sales metrics. Transition existing performance and forecast reports from spreadsheets into automated, scalable reporting solutions. Work with sales leadership to enhance forecasting models, incorporating historical data and predictive analytics. Conduct deep-dive analyses to identify trends, risks, and opportunities that inform sales strategies and business decisions. Define the strategic approach for report tooling and implement scalable BI solutions to support sales analytics. Qualifications Minimum of 4-6 years in a GTM Operations or Finance role Proficiency in PowerBI or similar BI solutions to develop and manage reporting frameworks. Advanced experience with Salesforce, including creating reports, dashboards, and data visualization. Strong understanding of sales metrics including weighted pipeline, pipeline velocity, win rates, linearity, and other performance indicators. Experience leading reporting initiatives with a structured change management process to ensure adoption and consistency. Strong philosophy of report management, including tool selection, organization, and standardization to maintain consistency and accuracy. Knowledge of sales enablement tools like Clari, Outreach, Gong, or similar platforms. Experience leveraging advanced predictive analytics techniques to improve revenue forecasting, pipeline health assessment, and risk mitigation. Ability to query and manipulate large datasets for deeper analysis. Expertise in presenting data-driven insights through compelling visualizations. The work location is US – Remote with very rare to no travel involved Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. (US ONLY) IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $100,000 - $150,000 and is inclusive of base salary and commission.

Lead market analysis and competitive intelligence projects, manage and mentor a small team, develop business strategies, and present insights to senior leadership. | Bachelor's degree with 5+ years market research experience, strong analytical and communication skills, leadership experience, proficiency in MS Office, and preferred AI/GenAI experience. | Overview We are seeking a Manager of Market Analysis and Competitive Insights to lead a small team to conduct in-depth market analysis, including Total Addressable Market (TAM) sizing, and gather competitive intelligence to inform our business strategy. Responsible include overseeing and mentoring the team as well as actively contributing to the work, digging into the data to uncover key insights to present compelling findings and recommendations to senior leadership. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities • Lead and execute comprehensive market analysis projects, including TAM sizing and segmentation. • Conduct ongoing competitive intelligence research, tracking competitor activities, product announcements, and strategic shifts. • Develop and refine business strategies and recommendations based on data-driven insights. • Present findings and strategic recommendations to senior leadership and key stakeholders in a clear, concise, and compelling manner. • Manage a small team, providing guidance, mentorship, and project oversight, while also actively participating in the day-to-day work. • Collaborate with cross-functional teams, including product, sales, and marketing, to ensure alignment on market insights and strategy. • Manage multiple projects concurrently, meeting deadlines and delivering high-quality results. Qualifications • A Bachelors' Degree (Advanced degree a plus) • 5 plus years of previous market research experience or in a related industry • Proven experience in market analysis, competitive intelligence, and related business strategy role. • Demonstrated ability to perform TAM sizing and other quantitative market analysis techniques. • Strong analytical skills with the ability to synthesize complex data into clear, actionable insights. • Excellent communication and presentation skills, with a track record of presenting to executive leadership. • Experience in a leadership or management role, with the ability to mentor and develop team members. • Highly organized and adept at managing multiple projects simultaneously in a fast-paced environment. • Solid writing skills and ability to meet deadlines • Advanced skills in MS Word, Excel, PowerPoint • Experience in using AI/GenAI preferred • Strong documentation skills along with verbal and written communication skills IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $140-150,000 USD and is inclusive of base salary and variable compensation.

Lead market analysis and competitive intelligence projects, manage and mentor a small team, and present strategic insights to senior leadership. | Bachelor's degree, 5+ years market research experience, leadership skills, strong analytical and communication skills, experience with TAM sizing and AI/GenAI preferred. | Overview: We are seeking a Manager of Market Analysis and Competitive Insights to lead a small team to conduct in-depth market analysis, including Total Addressable Market (TAM) sizing, and gather competitive intelligence to inform our business strategy. Responsible include overseeing and mentoring the team as well as actively contributing to the work, digging into the data to uncover key insights to present compelling findings and recommendations to senior leadership. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities: • Lead and execute comprehensive market analysis projects, including TAM sizing and segmentation. • Conduct ongoing competitive intelligence research, tracking competitor activities, product announcements, and strategic shifts. • Develop and refine business strategies and recommendations based on data-driven insights. • Present findings and strategic recommendations to senior leadership and key stakeholders in a clear, concise, and compelling manner. • Manage a small team, providing guidance, mentorship, and project oversight, while also actively participating in the day-to-day work. • Collaborate with cross-functional teams, including product, sales, and marketing, to ensure alignment on market insights and strategy. Manage multiple projects concurrently, meeting deadlines and delivering high-quality results. Qualifications: • A Bachelors' Degree (Advanced degree a plus) • 5 plus years of previous market research experience or in a related industry • Proven experience in market analysis, competitive intelligence, and related business strategy role. • Demonstrated ability to perform TAM sizing and other quantitative market analysis techniques. • Strong analytical skills with the ability to synthesize complex data into clear, actionable insights. • Excellent communication and presentation skills, with a track record of presenting to executive leadership. • Experience in a leadership or management role, with the ability to mentor and develop team members. • Highly organized and adept at managing multiple projects simultaneously in a fast-paced environment. • Solid writing skills and ability to meet deadlines • Advanced skills in MS Word, Excel, PowerPoint • Experience in using AI/GenAI preferred • Strong documentation skills along with verbal and written communication skills IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $140-150,000 USD and is inclusive of base salary and variable compensation.

Lead product vision and strategy for enterprise technology buyer solutions, conduct customer research, collaborate with cross-functional teams to deliver AI-driven products, and support strategic sales engagements. | 10+ years in product management with 5+ years focused on enterprise tech buyer audiences, proven track record building products for CIOs and strategic roles, experience with AI-enabled digital products, and strong leadership skills. | Overview: IDC is seeking an experienced and visionary Director, Product Leader to lead the strategy, development, and execution of our product portfolio serving technology buyers—including CIOs, enterprise architects, procurement, and strategic technology planning teams. This is a senior-level role within the Product organization responsible for deeply understanding the evolving needs of enterprise technology decision-makers and translating those needs into high-impact, research and AI-driven products that deliver tangible business value. This individual will lead cross-functional initiatives to develop solutions that help technology buyers make faster, more informed, and more confident decisions. The ideal candidate will bring extensive experience building successful digital products for this audience, grounded in a deep understanding of their day-to-day responsibilities, workflows, and pain points. Why IDC? At IDC, we are on a mission to elevate decision confidence for leaders across the technology landscape. As the most trusted source for global IT, telecommunications, and consumer technology market intelligence, advisory services, and events, we help businesses make fact-based decisions on technology strategy. We combine over 60 years of experience with global, regional, and local expertise across 110+ countries. Our customers include the world’s most influential tech vendors, service providers, and enterprise leaders. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities: • Own the product vision and strategy for IDC’s solutions targeted at technology buying centers, including but not limited to CIOs, heads of IT strategy and planning, enterprise architects, and digital transformation leaders. • Conduct ongoing customer research and validation to understand the jobs to be done, decision-making processes, and unmet needs of technology buyers. • Partner closely with research, data, and go-to-market teams to define and execute a roadmap of scalable, differentiated offerings that leverage IDC’s market intelligence, insights, and proprietary data. • Translate customer pain points into intuitive digital workflows, leveraging modern AI capabilities to improve relevance, personalization, and productivity. • Collaborate with engineering, UX, and data science teams to bring new products and features to market on time and within scope. • Monitor usage, satisfaction, and business impact metrics to continuously improve product experience and retention. • Serve as an internal thought leader on technology buyer personas, influencing product and company strategy. • Stay ahead of trends in enterprise tech buying behaviors, procurement processes, and strategic IT planning. • Support specific strategic sales engagements and deals with CIOs and VPs of IT, working closely with sales leadership to ensure product alignment with customer needs and deal success. Qualifications: • 10+ years of experience in product management, product strategy, or digital product leadership, with at least 5 years focused on enterprise technology buyer audiences. • Proven track record of building successful products for CIOs, enterprise architects, sourcing, and/or strategic planning roles. • Deep understanding of the enterprise tech buying lifecycle and the jobs these roles need to accomplish. • Strong ability to identify and articulate pain points, evaluate solution spaces, and prioritize opportunities based on business value. • Demonstrated experience delivering AI-enabled digital products, including workflow tools, insight delivery systems, and/or enterprise SaaS platforms. • Strategic thinker with excellent execution and cross-functional leadership skills. • Ability to operate in a highly collaborative, fast-paced environment. • Familiarity with IDC’s ecosystem or a similar market intelligence business. IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $250,000 and $280,000 USD and is inclusive of base salary and variable compensation (if applicable).

Design, develop, and facilitate scalable training programs while managing content repositories and tracking training effectiveness. | 5+ years in corporate training or L&D, experience with LMS platforms, project management skills, strong communication and facilitation abilities, and preferred certifications in instructional design or project management. | Aug 25, 2025 - International Data Group, Inc. is hiring a remote Training Development & Engagement Specialist. 📍Location: USA. Overview International Data Corporation (IDC) is seeking a dynamic and Training Development & Engagement Specialist (Contractor) to design, coordinate, and facilitate scalable business-specific training and development programs. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization of delivery across IDC's Research & Data organization. This role reports to the Business Operations team and partners closely with internal subject matter experts (SMEs). The ideal candidate combines project management discipline, instructional design best practices, and change enablement expertise, with strong familiarity using tools like Adobe Learning Manager and training authoring tools. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Training Development & Facilitation • Design, develop, and facilitate effective and engaging learning programs, including e-learning, instructor-led (virtual & in-person), and blended learning experiences. • Collaborate with business leaders and SMEs to conduct training needs analysis. • Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets. • Support change management efforts through communication and learning strategies aligned with business transformation. • Apply principles of instructional design and adult learning theory. • Ensure accessibility and inclusive learning design. • Utilize evaluation models to assess training effectiveness and iterate on content. Engagement & Learning Operation • Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.) • Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics. • Establish a learning calendar in alignment with strategic business initiatives. • Lead feedback collection mechanisms: post-session surveys, pulse checks, learner interviews. Qualifications • Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience. • 5+ years in corporate training, L&D, or organizational effectiveness roles. • Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.). • Advanced knowledge of e-learning tools. • Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems. • Excellent verbal and written communication skills, and comfort with executive-level reporting. • Proven ability to influence and drive adoption across matrixed teams. • Strong facilitation skills for both technical and non-technical audiences. • Experience supporting global learning initiatives that span across time zones. • Certification in instructional design, change management (Prosci), project management (PMP, PMI-ACP), or L&D tools (ATD, CPTD). Preferred • Familiarity with analytics dashboards (Power BI, etc.) for training effectiveness reporting (Preferred). About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

The Process Manager will assist with the design, development, implementation, monitoring, and reporting of process design initiatives. They will document current and future state processes and manage the development of training materials to support the rollout of improved processes. | Candidates should have a bachelor's degree in a related field or 5-10 years of process improvement experience. Excellent communication, negotiation, and leadership skills are essential, along with knowledge of industry trends and best practices. | Overview International Data Corporation (IDC) is seeking a dynamic and experienced Process Manager (Contractor) to support our Research & Data organization by documenting cross-functional processes, improving operational efficiency, managing long-term sustainability of new ways of working through the management of training. This role will report to the VP of Transformation and will work closely with cross-functional team members. The ideal candidate will have a strong background in process improvement, business process re-engineering, and organizational change, with experience working with cross-functional teams.This is a contract position reporting to the VP of Transformation. Contract length: 4-6 months. The duration and terms of the contract will be discussed with selected candidates. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Assist with the design, development, implementation, monitoring, and reporting of Process design initiatives Expert facilitator in continuous improvement and process design and documentation Creates an environment that leads to the design of future state processes, baseline for performance management Documents current and future state processes, manages the development of training materials enabling an effective transition to new ways of working, supports the rollout of improved or new processes Provide project management to ensure process design agendas are completed on time and in alignment with strategic goals Identify and leverage emerging technologies and innovation to enhance business processes, reduce costs, and improve customer experience Regularly report on the status and impact of initiatives to the transformation program Steering Committee Identify and mitigate risks associated with projects and ensure compliance with relevant regulations and industry standards Foster a culture of continuous improvement and encourage feedback and input from employees at all levels Ensure stakeholder engagement and adoption of future state processes through change management strategies and effective communication Manage multiple process design initiatives simultaneously while ensuring deadlines and quality standards are met. Qualifications Bachelor's degree in a related field (MBA or advanced degree preferred) or minimum 5-10 years of process improvement experience encompassing facilitation, process mapping, and creating prioritized recommendations for senior leadership Excellent communication, negotiation, and leadership skills In-depth knowledge of industry trends, best practices, and emerging technologies. Exceptional problem-solving and analytical abilities Proven success where transformation or change initiatives are long lived / sustainable in the desired changes and impact Certification in or practical experience with Lean / Six Sigma / Agile Familiarity with project management approaches, tools, and phases of the project lifecycle Proficiency in Process documentation tools such as Visio. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

The Training Development & Engagement Specialist will design, coordinate, and facilitate scalable training programs while building a repository of training content. This role involves collaborating with business leaders and subject matter experts to ensure effective learning experiences and support change management efforts. | Candidates should have a Bachelor's degree and at least 5 years of experience in corporate training or organizational effectiveness roles. Familiarity with LMS platforms and instructional design principles is essential, along with strong communication and facilitation skills. | Overview International Data Corporation (IDC) is seeking a dynamic and Training Development & Engagement Specialist (Contractor) to design, coordinate, and facilitate scalable business-specific training and development programs. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization of delivery across IDC's Research & Data organization. This role reports to the Business Operations team and partners closely with internal subject matter experts (SMEs). The ideal candidate combines project management discipline, instructional design best practices, and change enablement expertise, with strong familiarity using tools like Adobe Learning Manager and training authoring tools. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Training Development & Facilitation Design, develop, and facilitate effective and engaging learning programs, including e-learning, instructor-led (virtual & in-person), and blended learning experiences. Collaborate with business leaders and SMEs to conduct training needs analysis. Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets. Support change management efforts through communication and learning strategies aligned with business transformation. Apply principles of instructional design and adult learning theory. Ensure accessibility and inclusive learning design. Utilize evaluation models to assess training effectiveness and iterate on content. Engagement & Learning Operation Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.) Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics. Establish a learning calendar in alignment with strategic business initiatives. Lead feedback collection mechanisms: post-session surveys, pulse checks, learner interviews. Qualifications Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience. 5+ years in corporate training, L&D, or organizational effectiveness roles. Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.). Advanced knowledge of e-learning tools. Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems. Excellent verbal and written communication skills, and comfort with executive-level reporting. Proven ability to influence and drive adoption across matrixed teams. Strong facilitation skills for both technical and non-technical audiences. Experience supporting global learning initiatives that span across time zones. Certification in instructional design, change management (Prosci), project management (PMP, PMI-ACP), or L&D tools (ATD, CPTD). Preferred Familiarity with analytics dashboards (Power BI, etc.) for training effectiveness reporting (Preferred). About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.