International Data Group, Inc.

The Business Development Specialist will develop a deep understanding of IDC’s product offerings and guide sales and prospects to the right solutions. They will partner cross-functionally with internal teams to ensure clients are properly set up and receiving their subscriptions as expected. | A bachelor's degree in Business, Marketing, or a related field is required, along with prior experience in market research or technical sales. Strong communication and analytical skills are essential for success in this role. | Overview IDC's Commercial Organization is seeking a Business Development Specialist to support the growth of its global portfolio of data products. The ideal candidate will have strong communication, customer service, collaboration, and analytical skills enabling them to work effectively with a global team of sales professionals and analysts. Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Develop a deep understanding of IDC’s product offerings — including their value propositions — and guide Sales and prospects to the right solutions for their needs. Build expertise in assigned accounts — understanding company type, focus areas, purchasing patterns, pricing and contract legacies, and annual versus mid-year changes. Partner cross-functionally with internal teams to ensure clients are properly set up and receiving their subscriptions as expected. Support the Sales organization with product packaging, pricing requests, and renewal discussions to drive client retention and growth. Maintain comprehensive account documentation, including subscription details, gap analyses, and booking notes or instructions. Take initiative on additional projects or responsibilities as business needs evolve. Qualifications Bachelor’s degree in Business, Marketing, or a related field required. Prior experience in market research, data analytics, or technical sales is preferred. Strong verbal and written communication skills, with proven ability to collaborate effectively across multiple teams. Detail-oriented and highly analytical, with the ability to navigate complex pricing models, forecasting spreadsheets, and client requests. Proficient in key business software tools, including Excel, PowerPoint, Power BI, and Salesforce.com. Confident and comfortable presenting to clients and leading discussions in both virtual and in-person settings. Demonstrated ability to work independently in support of complex data product and service sales to technology vendors. IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $70,000 - $84,000 USD and is inclusive of base salary and variable compensation.

The FP&A Analyst will serve as the central coordinator for the Central Finance organization, managing the end-to-end forecast cycle and ensuring timely resolution of discrepancies. This role involves collaborating with cross-functional teams to provide financial insights and support strategic decision-making. | Candidates should have a bachelor's degree in Finance, Accounting, Economics, or a related field, with 3-5 years of experience in a strategic financial role. Strong analytical skills and proficiency in financial software, particularly advanced Excel, are essential. | Overview IDC is seeking a FP&A analyst with FP&A experience. As FP&A Analyst, you will play a critical role in business partnering and meeting financial goals of the company. This role requires consistent application of critical thinking skills, sound financial logic, complex problem solving, and the ability to drive results through independent work and modelling. Collaborating closely with cross-functional teams, and and working closely with executive business partners, you will provide financial insights, analysis, and decision support to informed strategic decision-making and profitability within the organization. Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Serve as the central coordinator for the Central Finance organization and primary point of contact across FP&A, Accounting, and business partners. Update monthly actuals in finance systems, ensuring accuracy, GL tie-outs, and timely resolution of discrepancies. Manage the end-to-end forecast cycle: collect submissions, validate assumptions, and consolidate/roll up results for VP review. Own the monthly FP&A calendar; align deadlines with the accounting close calendar and the cadence of executive meetings. Coordinate timing of forecast activities to ensure inputs and materials are ready ahead of key executive reviews. Lead similar coordination activities for the fiscal-year budgeting process (timelines, templates, submissions, consolidation, executive materials). Archive monthly reporting packages, maintain version control, and prepare files/templates for the next month. Perform ad-hoc analysis, including partnering with various groups to maintain and analyze benefits rates used in forecasting Responsible for One Stream financial reporting tool activities Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA designation is a plus. Experience (3-5 years) in a similar strategic financial role. Preferred experience with modeling and expense forecasting Strategic thinker comfortable working with abstract scenarios to identify and evaluate opportunities and outcomes Strong analytical skills with a proven ability to interpret financial data, generate insights, and make strategic recommendations. Excellent communication and presentation skills; ability to convey complex financial concepts to non-financial stakeholders. Proficiency in financial software and tools; advanced Excel skills are a must. Ability to collaborate with cross-functional teams and influence decision-making. Attention to detail and commitment to accuracy, compliance, and ethical financial practices. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $100,000 - $150,000. USD and is inclusive of base salary and variable compensation.

Lead market analysis and competitive intelligence projects, manage and mentor a small team, develop business strategies, and present insights to senior leadership. | Bachelor's degree with 5+ years market research experience, strong analytical and communication skills, leadership experience, proficiency in MS Office, and preferred AI/GenAI experience. | Overview We are seeking a Manager of Market Analysis and Competitive Insights to lead a small team to conduct in-depth market analysis, including Total Addressable Market (TAM) sizing, and gather competitive intelligence to inform our business strategy. Responsible include overseeing and mentoring the team as well as actively contributing to the work, digging into the data to uncover key insights to present compelling findings and recommendations to senior leadership. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities • Lead and execute comprehensive market analysis projects, including TAM sizing and segmentation. • Conduct ongoing competitive intelligence research, tracking competitor activities, product announcements, and strategic shifts. • Develop and refine business strategies and recommendations based on data-driven insights. • Present findings and strategic recommendations to senior leadership and key stakeholders in a clear, concise, and compelling manner. • Manage a small team, providing guidance, mentorship, and project oversight, while also actively participating in the day-to-day work. • Collaborate with cross-functional teams, including product, sales, and marketing, to ensure alignment on market insights and strategy. • Manage multiple projects concurrently, meeting deadlines and delivering high-quality results. Qualifications • A Bachelors' Degree (Advanced degree a plus) • 5 plus years of previous market research experience or in a related industry • Proven experience in market analysis, competitive intelligence, and related business strategy role. • Demonstrated ability to perform TAM sizing and other quantitative market analysis techniques. • Strong analytical skills with the ability to synthesize complex data into clear, actionable insights. • Excellent communication and presentation skills, with a track record of presenting to executive leadership. • Experience in a leadership or management role, with the ability to mentor and develop team members. • Highly organized and adept at managing multiple projects simultaneously in a fast-paced environment. • Solid writing skills and ability to meet deadlines • Advanced skills in MS Word, Excel, PowerPoint • Experience in using AI/GenAI preferred • Strong documentation skills along with verbal and written communication skills IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $140-150,000 USD and is inclusive of base salary and variable compensation.

Lead market analysis and competitive intelligence projects, manage and mentor a small team, and present strategic insights to senior leadership. | Bachelor's degree, 5+ years market research experience, leadership skills, strong analytical and communication skills, experience with TAM sizing and AI/GenAI preferred. | Overview: We are seeking a Manager of Market Analysis and Competitive Insights to lead a small team to conduct in-depth market analysis, including Total Addressable Market (TAM) sizing, and gather competitive intelligence to inform our business strategy. Responsible include overseeing and mentoring the team as well as actively contributing to the work, digging into the data to uncover key insights to present compelling findings and recommendations to senior leadership. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities: • Lead and execute comprehensive market analysis projects, including TAM sizing and segmentation. • Conduct ongoing competitive intelligence research, tracking competitor activities, product announcements, and strategic shifts. • Develop and refine business strategies and recommendations based on data-driven insights. • Present findings and strategic recommendations to senior leadership and key stakeholders in a clear, concise, and compelling manner. • Manage a small team, providing guidance, mentorship, and project oversight, while also actively participating in the day-to-day work. • Collaborate with cross-functional teams, including product, sales, and marketing, to ensure alignment on market insights and strategy. Manage multiple projects concurrently, meeting deadlines and delivering high-quality results. Qualifications: • A Bachelors' Degree (Advanced degree a plus) • 5 plus years of previous market research experience or in a related industry • Proven experience in market analysis, competitive intelligence, and related business strategy role. • Demonstrated ability to perform TAM sizing and other quantitative market analysis techniques. • Strong analytical skills with the ability to synthesize complex data into clear, actionable insights. • Excellent communication and presentation skills, with a track record of presenting to executive leadership. • Experience in a leadership or management role, with the ability to mentor and develop team members. • Highly organized and adept at managing multiple projects simultaneously in a fast-paced environment. • Solid writing skills and ability to meet deadlines • Advanced skills in MS Word, Excel, PowerPoint • Experience in using AI/GenAI preferred • Strong documentation skills along with verbal and written communication skills IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $140-150,000 USD and is inclusive of base salary and variable compensation.

Lead product vision and strategy for enterprise technology buyer solutions, conduct customer research, collaborate with cross-functional teams to deliver AI-driven products, and support strategic sales engagements. | 10+ years in product management with 5+ years focused on enterprise tech buyer audiences, proven track record building products for CIOs and strategic roles, experience with AI-enabled digital products, and strong leadership skills. | Overview: IDC is seeking an experienced and visionary Director, Product Leader to lead the strategy, development, and execution of our product portfolio serving technology buyers—including CIOs, enterprise architects, procurement, and strategic technology planning teams. This is a senior-level role within the Product organization responsible for deeply understanding the evolving needs of enterprise technology decision-makers and translating those needs into high-impact, research and AI-driven products that deliver tangible business value. This individual will lead cross-functional initiatives to develop solutions that help technology buyers make faster, more informed, and more confident decisions. The ideal candidate will bring extensive experience building successful digital products for this audience, grounded in a deep understanding of their day-to-day responsibilities, workflows, and pain points. Why IDC? At IDC, we are on a mission to elevate decision confidence for leaders across the technology landscape. As the most trusted source for global IT, telecommunications, and consumer technology market intelligence, advisory services, and events, we help businesses make fact-based decisions on technology strategy. We combine over 60 years of experience with global, regional, and local expertise across 110+ countries. Our customers include the world’s most influential tech vendors, service providers, and enterprise leaders. Recruitment Fraud Notice: IDC would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities: • Own the product vision and strategy for IDC’s solutions targeted at technology buying centers, including but not limited to CIOs, heads of IT strategy and planning, enterprise architects, and digital transformation leaders. • Conduct ongoing customer research and validation to understand the jobs to be done, decision-making processes, and unmet needs of technology buyers. • Partner closely with research, data, and go-to-market teams to define and execute a roadmap of scalable, differentiated offerings that leverage IDC’s market intelligence, insights, and proprietary data. • Translate customer pain points into intuitive digital workflows, leveraging modern AI capabilities to improve relevance, personalization, and productivity. • Collaborate with engineering, UX, and data science teams to bring new products and features to market on time and within scope. • Monitor usage, satisfaction, and business impact metrics to continuously improve product experience and retention. • Serve as an internal thought leader on technology buyer personas, influencing product and company strategy. • Stay ahead of trends in enterprise tech buying behaviors, procurement processes, and strategic IT planning. • Support specific strategic sales engagements and deals with CIOs and VPs of IT, working closely with sales leadership to ensure product alignment with customer needs and deal success. Qualifications: • 10+ years of experience in product management, product strategy, or digital product leadership, with at least 5 years focused on enterprise technology buyer audiences. • Proven track record of building successful products for CIOs, enterprise architects, sourcing, and/or strategic planning roles. • Deep understanding of the enterprise tech buying lifecycle and the jobs these roles need to accomplish. • Strong ability to identify and articulate pain points, evaluate solution spaces, and prioritize opportunities based on business value. • Demonstrated experience delivering AI-enabled digital products, including workflow tools, insight delivery systems, and/or enterprise SaaS platforms. • Strategic thinker with excellent execution and cross-functional leadership skills. • Ability to operate in a highly collaborative, fast-paced environment. • Familiarity with IDC’s ecosystem or a similar market intelligence business. IDC, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. At IDC US, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $250,000 and $280,000 USD and is inclusive of base salary and variable compensation (if applicable).

Design, develop, and facilitate scalable training programs while managing content repositories and tracking training effectiveness. | 5+ years in corporate training or L&D, experience with LMS platforms, project management skills, strong communication and facilitation abilities, and preferred certifications in instructional design or project management. | Aug 25, 2025 - International Data Group, Inc. is hiring a remote Training Development & Engagement Specialist. 📍Location: USA. Overview International Data Corporation (IDC) is seeking a dynamic and Training Development & Engagement Specialist (Contractor) to design, coordinate, and facilitate scalable business-specific training and development programs. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization of delivery across IDC's Research & Data organization. This role reports to the Business Operations team and partners closely with internal subject matter experts (SMEs). The ideal candidate combines project management discipline, instructional design best practices, and change enablement expertise, with strong familiarity using tools like Adobe Learning Manager and training authoring tools. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Training Development & Facilitation • Design, develop, and facilitate effective and engaging learning programs, including e-learning, instructor-led (virtual & in-person), and blended learning experiences. • Collaborate with business leaders and SMEs to conduct training needs analysis. • Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets. • Support change management efforts through communication and learning strategies aligned with business transformation. • Apply principles of instructional design and adult learning theory. • Ensure accessibility and inclusive learning design. • Utilize evaluation models to assess training effectiveness and iterate on content. Engagement & Learning Operation • Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.) • Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics. • Establish a learning calendar in alignment with strategic business initiatives. • Lead feedback collection mechanisms: post-session surveys, pulse checks, learner interviews. Qualifications • Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience. • 5+ years in corporate training, L&D, or organizational effectiveness roles. • Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.). • Advanced knowledge of e-learning tools. • Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems. • Excellent verbal and written communication skills, and comfort with executive-level reporting. • Proven ability to influence and drive adoption across matrixed teams. • Strong facilitation skills for both technical and non-technical audiences. • Experience supporting global learning initiatives that span across time zones. • Certification in instructional design, change management (Prosci), project management (PMP, PMI-ACP), or L&D tools (ATD, CPTD). Preferred • Familiarity with analytics dashboards (Power BI, etc.) for training effectiveness reporting (Preferred). About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

The Process Manager will assist with the design, development, implementation, monitoring, and reporting of process design initiatives. They will document current and future state processes and manage the development of training materials to support the rollout of improved processes. | Candidates should have a bachelor's degree in a related field or 5-10 years of process improvement experience. Excellent communication, negotiation, and leadership skills are essential, along with knowledge of industry trends and best practices. | Overview International Data Corporation (IDC) is seeking a dynamic and experienced Process Manager (Contractor) to support our Research & Data organization by documenting cross-functional processes, improving operational efficiency, managing long-term sustainability of new ways of working through the management of training. This role will report to the VP of Transformation and will work closely with cross-functional team members. The ideal candidate will have a strong background in process improvement, business process re-engineering, and organizational change, with experience working with cross-functional teams.This is a contract position reporting to the VP of Transformation. Contract length: 4-6 months. The duration and terms of the contract will be discussed with selected candidates. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Assist with the design, development, implementation, monitoring, and reporting of Process design initiatives Expert facilitator in continuous improvement and process design and documentation Creates an environment that leads to the design of future state processes, baseline for performance management Documents current and future state processes, manages the development of training materials enabling an effective transition to new ways of working, supports the rollout of improved or new processes Provide project management to ensure process design agendas are completed on time and in alignment with strategic goals Identify and leverage emerging technologies and innovation to enhance business processes, reduce costs, and improve customer experience Regularly report on the status and impact of initiatives to the transformation program Steering Committee Identify and mitigate risks associated with projects and ensure compliance with relevant regulations and industry standards Foster a culture of continuous improvement and encourage feedback and input from employees at all levels Ensure stakeholder engagement and adoption of future state processes through change management strategies and effective communication Manage multiple process design initiatives simultaneously while ensuring deadlines and quality standards are met. Qualifications Bachelor's degree in a related field (MBA or advanced degree preferred) or minimum 5-10 years of process improvement experience encompassing facilitation, process mapping, and creating prioritized recommendations for senior leadership Excellent communication, negotiation, and leadership skills In-depth knowledge of industry trends, best practices, and emerging technologies. Exceptional problem-solving and analytical abilities Proven success where transformation or change initiatives are long lived / sustainable in the desired changes and impact Certification in or practical experience with Lean / Six Sigma / Agile Familiarity with project management approaches, tools, and phases of the project lifecycle Proficiency in Process documentation tools such as Visio. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

The Training Development & Engagement Specialist will design, coordinate, and facilitate scalable training programs while building a repository of training content. This role involves collaborating with business leaders and subject matter experts to ensure effective learning experiences and support change management efforts. | Candidates should have a Bachelor's degree and at least 5 years of experience in corporate training or organizational effectiveness roles. Familiarity with LMS platforms and instructional design principles is essential, along with strong communication and facilitation skills. | Overview International Data Corporation (IDC) is seeking a dynamic and Training Development & Engagement Specialist (Contractor) to design, coordinate, and facilitate scalable business-specific training and development programs. This role is instrumental in building a repository of training content that promotes consistency, scalability, and standardization of delivery across IDC's Research & Data organization. This role reports to the Business Operations team and partners closely with internal subject matter experts (SMEs). The ideal candidate combines project management discipline, instructional design best practices, and change enablement expertise, with strong familiarity using tools like Adobe Learning Manager and training authoring tools. Why IDC ? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industr Recruitment Fraud Notice: IDG/IDC/Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement. Responsibilities Training Development & Facilitation Design, develop, and facilitate effective and engaging learning programs, including e-learning, instructor-led (virtual & in-person), and blended learning experiences. Collaborate with business leaders and SMEs to conduct training needs analysis. Create standardized training toolkits including job aids, quick reference guides, facilitator guides, and post-training reinforcement assets. Support change management efforts through communication and learning strategies aligned with business transformation. Apply principles of instructional design and adult learning theory. Ensure accessibility and inclusive learning design. Utilize evaluation models to assess training effectiveness and iterate on content. Engagement & Learning Operation Build and maintain a structured content library/repository in a centralized location (SharePoint, etc.) Track and report on training participation, completion, and effectiveness via data-driven dashboards and analytics. Establish a learning calendar in alignment with strategic business initiatives. Lead feedback collection mechanisms: post-session surveys, pulse checks, learner interviews. Qualifications Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, or equivalent experience. 5+ years in corporate training, L&D, or organizational effectiveness roles. Demonstrated experience designing and deploying content using LMS platforms (Adobe Learning Manager, Workday Learning, Cornerstone, etc.). Advanced knowledge of e-learning tools. Familiarity with project management methodologies (Waterfall, Agile), tools (Smartsheet, Monday.com), and content versioning systems. Excellent verbal and written communication skills, and comfort with executive-level reporting. Proven ability to influence and drive adoption across matrixed teams. Strong facilitation skills for both technical and non-technical audiences. Experience supporting global learning initiatives that span across time zones. Certification in instructional design, change management (Prosci), project management (PMP, PMI-ACP), or L&D tools (ATD, CPTD). Preferred Familiarity with analytics dashboards (Power BI, etc.) for training effectiveness reporting (Preferred). About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.