Insight Enterprises, Inc.

Design and operate resilient Azure Kubernetes platforms, leading automation and platform capabilities for identity, networking, observability, security, scaling, and production support. | Requires 10+ years of software engineering experience, expert Go, extensive Kubernetes and Azure infrastructure operations, strong infrastructure-as-code and DevOps skills, distributed-systems expertise, and technical leadership. | Requisition Number: 106580  Principal Software Engineer   Location: You will have the flexibility to work fully remote in Chandler, AZ. Salary: $160,000   Insight at a Glance 14,000+ engaged teammates globally $8.2 billion in revenue in 2025 Certified as a Great Place to work in 9 Countries in 2025 Fortune 500 Company (No. 447) in 2025 Received 25+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2024 by Insight globally   Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.   About the role Builds the repeatable Kubernetes platform used to relocate and modernize containerized applications across Azure regions. The role focuses on multi-cluster AKS design, regional cluster stamps, GitOps, workload identity, ingress, container registry, policy, observability, resilience, and operational readiness.  Along the way, you will get to: [Design and implement production AKS clusters across multiple Azure regions and availability zones.  Create standardized regional AKS stamps using Terraform/Bicep and automated deployment pipelines.  Implement GitOps-based workload deployment using Flux, Argo CD, or equivalent tooling.  Design node pools, autoscaling, upgrades, maintenance windows, pod disruption, scheduling, and cluster resiliency.  Implement Entra Workload Identity, managed identities, Key Vault integration, CSI drivers, and secret-management patterns.  Engineer ingress/egress using Application Gateway, NGINX, service mesh where applicable, and Azure Front Door/global routing integrations.  Implement ACR, image pull, image governance, vulnerability scanning, and regional image availability patterns.  Build observability using Azure Monitor, Container Insights, managed Prometheus/Grafana, OpenTelemetry, and log aggregation.  Support workload migration, Helm modernization, persistent storage decisions, configuration externalization, and regional portability.  Troubleshoot production Kubernetes networking, DNS, identity, scaling, storage, and deployment failures.  Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.   What we’re looking for 10+ years of software engineering experience, including designing and delivering large-scale distributed systems in cloud-native environments.  Expert-level proficiency in Go (Golang) with a strong background building microservices, APIs, and highly available backend platforms.  Deep experience designing, deploying, and operating Kubernetes environments, including cluster architecture, networking, security, observability, autoscaling, and production support. Relevant technologies frequently include AKS, Helm, GitOps, and containerized workloads.   Extensive hands-on experience with Microsoft Azure, including services such as AKS, Azure Networking, Azure Storage, Azure DevOps, Azure Monitor, and cloud infrastructure automation.   Strong expertise in Infrastructure as Code and DevOps practices using tools such as Terraform, CI/CD pipelines, GitHub Actions, Azure DevOps, and GitOps deployment models.   Proven ability to lead technical architecture decisions, establish engineering standards, mentor senior engineers, and drive the adoption of scalable, secure, and reliable cloud-native solutions.  Experience building resilient, enterprise-grade systems with a focus on security, performance, observability, disaster recovery, and operational excellence.   Strong understanding of modern software engineering practices, including distributed systems design, event-driven architectures, API development, and cloud security best practices.     Preferred Qualifications  Experience with service mesh technologies, Kubernetes operators, and platform engineering initiatives.  Knowledge of Azure security and identity services, including Entra ID, RBAC, and workload identities.  Experience supporting AI/ML, data, or high-throughput SaaS workloads in Kubernetes environments.  Azure Certifications such as Azure Solutions Architect Expert or Azure DevOps Engineer Expert.    Who You Are  A capable technologist who communicates clearly with engineers, architects, and stakeholders.  Comfortable operating in delivery-focused environments with guidance from senior leaders.  Collaborative and effective working within cross-functional teams.  Motivated to grow through mentorship, feedback, and hands-on experience.  Driven to build real-world AI systems that deliver measurable business value.      What you can expectWe’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:  Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.   But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.   Join us today, your ambITious journey starts here.   Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.   When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!   Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.     Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure & Support || None || Remote ||

Manage client lifecycle to ensure security outcomes through managed services including onboarding, governance, reporting, and renewals. | 5+ years in client success, account or project management in cybersecurity or IT services with strong communication and SOC operations knowledge. | Requisition Number: 105884  Cybersecurity Client Success Manager Location: Remote (US) Salary: Depending on experience, the yearly salary is up to $90k a year plus full benefits.   Role Summary The Cybersecurity Client Success Manager (CSM) is the strategic, client-facing owner of the cybersecurity services relationship. This role ensures clients achieve measurable security outcomes from managed security, SOC, and advisory services by translating technical activity into clear business value, driving governance, and proactively managing risk, renewals, and escalations. The CSM serves as the primary point of accountability for the client experience across the full security lifecycle, from onboarding and steady-state operations through renewal and service evolution, while partnering closely with SOC, engineering, threat intelligence, and adjacent delivery teams.   Key Responsibilities Client Relationship & Governance Serve as the single point of contact and escalation owner for assigned cybersecurity clients, maintaining executive-level relationships and trust. Own the end-to-end client lifecycle: onboarding, operational/delivery governance, renewal readiness, and service transitions or decommissioning. Lead structured Client Care cadences (monthly and quarterly), ensuring consistent agendas, follow-through on action items, and documented outcomes.   Value Realization & Reporting Translate SOC and cybersecurity operations into executive-ready reporting, including trends, investigations, risk posture indicators, and service performance metrics. Ensure clients understand how services contribute to risk reduction, compliance readiness, and overall security maturity. Partner with internal teams to define and track success metrics aligned to client goals.   Cross-Functional Leadership Act as the coordination point between clients and internal stakeholders (SOC analysts, threat hunters, security engineers, advisory teams, finance, and sales). Lead escalations calmly and decisively, reducing friction while protecting the client experience. Support expansion, renewal, and retention motions through proactive value articulation and risk awareness.   Continuous Improvement Identify service gaps, process improvements, and opportunities to strengthen the client's security program. Contribute to the development of Client Success playbooks, dashboards, and standard operating procedures for cybersecurity services.   Required Qualifications 5+ years of experience as a Client Success Manager in Service Delivery, an Account Manager, Project Coordinator, or has proven project management success within cybersecurity, managed services, or IT services. Strong understanding of SOC operations, incident response, threat monitoring, and security delivery models. Proven ability to communicate complex technical concepts to executive and non-technical stakeholders. Experience managing enterprise client relationships, renewals, and escalations. Embodies Insight's core values of Hunger, Heart, and Harmony- brings drive, curiosity, and a results-oriented mindset (Hunger); leads with empathy and genuine care for clients and colleagues (Heart); and builds collaboration, trust, and inclusion across teams (Harmony). Strong culture fit with a client-first mindset and a consistent commitment to integrity, accountability, and continuous growth.   Preferred Qualifications Cybersecurity certifications such as CompTIA Security+, CISSP, CISM, or equivalent. Experience working with SIEM platforms, SOC dashboards, or security reporting tools. Background in managed security service- XDR, Continuous Vulnerability Exposure Management, Penetration Testing, etc.   Success Measures High client satisfaction scores (CSAT and NPS) that reflect a trusted, advisory-level relationship and a consistently positive client experience. Strong client retention and renewal rates achieved through demonstrable, ongoing value delivery across the service lifecycle. Measurable improvement in client security maturity and risk posture over the course of the engagement. Consistent, on-time Client Care cadences with clear governance, documented outcomes, and executive-ready reporting. Timely, well-managed escalations that protect the client experience and minimize business disruption.     What you can expectWe’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:  Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.   But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.   Join us today, your ambITious journey starts here.   Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.   When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!   Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.            The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.     Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || IT Infrastructure & Support || None || Remote ||