Inovalon

Lead and execute business development strategies, manage client relationships, and coordinate with internal teams to meet revenue and market targets. | Requires healthcare industry experience, senior client relationship skills, project management, and proficiency in MS Office tools. | Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: Inovalon's Senior Director of Business Development will be a dynamic individual entrusted to lead and be ultimately responsible for the execution of business development. You will lead ongoing business expansion strategies (i.e. cross-sell and up-sell), and the successful handoff of newly developed or expanded business to appropriate implementation personnel in such a fashion as to achieve corporate targets of market penetration, revenue and margin metrics. Client satisfaction will be paramount as will product and client diversification, and ongoing compliance with regulatory, quality, accreditation, delegation, and contractual requirements of Company products and services. Duties and Responsibilities: Develop and maintain an expert level of knowledge regarding all products, services, infrastructure, and operations of the Company to achieve optimal insight into the Company’s product development, capabilities, support, and functionality requirements; Lead, and be ultimately responsible for the execution of business development, ongoing business expansion (i.e., cross-sell and up-sell), and successful handoff of newly developed or expanded business to appropriate implementation personnel in such a fashion as to achieve corporate targets of market penetration, revenue and margin metrics, client satisfaction, product and client diversification, and ongoing compliance with regulatory, quality, accreditation, delegation, and contractual requirements of Company products and services; Lead and foster the development of Inovalon’s business development efforts and personnel, including the staffing, coaching, and development of such business development personnel: in-market, office-based, support, and administrative staff; Support the tracking and reporting (of pipelines, success rates, costs, financial performance, etc.) pertaining to the Company’s business development efforts in a timely, accurate, and comprehensive fashion; Coordinate with all resources and personnel necessary to ultimately achieve (and ideally exceed) Company targets for market penetration, revenue and margin metrics, client satisfaction, product and client diversification, and ongoing compliance with regulatory, quality, accreditation, delegation, and contractual requirements of Company products and services; and Participate with Company leadership in the strategic development of initiatives to identify product and system enhancements which may improve client appeal, process flow, and overall Company business function, industry reputation, and financial performance. Maintain compliance with Inovalon’s policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: An aptitude for managing a complex, consultative sales process including lead generation, proposal development, oral presentations and contract negotiation for rapidly evolving services offerings; Track record of successfully establishing and managing Director, VP and C-Suite client relationships at major corporations including leading presentations to these senior leaders; Deep experience in project management across multi-disciplinary teams in an influencer role; attention to detail and rigorous documentation discipline are required; Experience in or knowledge of the healthcare industry, especially health plans; Mastery of PowerPoint, Excel and MS Word; Strong interpersonal skills both internally and externally; outgoing, highly professional and mature demeanor; - Management consulting or consultative sales process experience is preferred with a history of promotions and/or quota achievement in a matrix management environment; and Must be available to travel weekly on 1-3 day trips to client sites and/or conferences nationwide; position is located in Bowie, Maryland. Education: BA/BS degree or equivalent experience required; and MBA preferred. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $151,000—$200,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Lead and manage the sales operations team to provide operational support, performance metrics, sales compensation administration, and process improvements to drive stable and predictable sales execution. | Minimum 5 years in sales operations or relevant experience supporting high-volume inside sales, proficiency in Microsoft Office, strong communication and organizational skills, strategic data interpretation, and a BS/BA degree or equivalent. | Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. The Director, Sales Operations is responsible for providing routinized operational support for all sales, sales leadership and executive functions essential to stable and predictable sales execution. This includes monthly, quarterly, annual, and as-needed facilitation, preparation and communication of analysis, and key business performance metrics. The Director sales operations will report to the VP of sales operations with a dotted line to the SVP Insight Sales. In addition, the role will provide matrix leadership and support for multiple internal stakeholders. In sum, the Director, Sales Operations will create capacity for our sales and leadership teams while driving predictable and stable operational performance. Duties And Responsibilities • Collaborate with the executive, finance and sales leadership teams to establish and communicate clear business performance expectations for all sales and related support resources. Examples include Monthly, Quarterly and Annual Bookings objectives at the business, team and individual levels; • Lead the Sales Operations team of team of Managers and Analysts. Ensure all duties are executed on schedule and with high-quality; • Provide real-time as well as proactive metrics and analysis for business performance. Coach the sales leadership team to leverage these and other metrics with processes for inspecting business performance against these expectations; • Establish and share an operating calendar with a set of core, routine deliverables. Lead the consolidation and timely delivery of high-quality deliverables associated with this calendar; • Provide additional analysis, financial or key initiative interpretation to the leadership team for certain reports and deliverables; • Leverage data to identify trends and areas of risk. Provide guidance on mitigation actions. Similarly, identify opportunities for upside; • Identify opportunities to improve business operational and sales performance. Discuss and prioritize with leadership and key stakeholders; • Lead initiatives, projects and “just-do-it” efforts to improve operational and sales performance. Own and be fully accountable for these projects and assigned action plans. Coordinate cross-functional business resources in support of these efforts. Provide proactive, regular updates on your progress to leadership and key stakeholders; • Lead, coordinate and orchestrate the annual planning cycle for the CRO’s staff. This includes Bookings, Headcount and Revenue AOPs, MQL and Funnel Sufficiency analytics, Variable Compensation plan design and deployment and annual territory updates; • Establish metrics for and improve Sales Order Quality (reduce defects in Order Forms, reduce rejected Orders, reduce cycle time for generation and approvals on complex Order Forms); • Work closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. Aligns reporting, training, and incentive programs with these performance management priorities; • Administer sales compensation plan. Establish sales compensation program rules, policies, and procedures; • Maintain compliance with Inovalon’s policies, procedures and mission statement; • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; • Ability to evaluate the TAM and refine the GTM Strategy • Determine Coverage and Headcount to achieve sales plan • Analysis to Create Equity Territory, Account Segmentation, Develop Quotas & Rates by role • Build out a Commission Structure • Create Rules of Engagement • As needed provide Salesforce CRM updates and enhancement where necessary • Documentation and train sales on new process enhancements • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; • Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and • We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements • Minimum of 5 years of Sales Operations or relevant experience supporting a fast paced, high transaction inside sales organization; • Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint; • Excellent verbal and written communication skills; • Ability to prioritize and work effectively in a fast-paced environment; • Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail; • Must exhibit solid critical thinking and decision-making abilities that result in daily impact on sales and operational results; • Demonstrated ability to interface with salespeople, all levels of management and experience working across multiple functional groups is required; • Strength in strategic data interpretation and visual representation of data; and • Meticulous attention to detail and accuracy required. Education • BS/BA degree or equivalent experience. Physical Demands and Work Environment • Sedentary work (i.e. sitting for long periods of time); • Exerting up to 10 pounds of force occasionally and/or negligible amount of force; • Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; • Subject to inside environmental conditions; and • Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary And Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $149,100—$180,000 USD If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Drive new business development and expansion in healthcare data solutions by managing client relationships, prospecting, coordinating cross-functional teams, and representing the company at industry events. | At least 5 years of healthcare analytics sales experience, strong consultative sales and project management skills, ability to engage senior healthcare leaders, and willingness to travel frequently. | Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Business Development Director to serve as a key leader in the critical growth engine for Inovalon Insights, RWD & Data Solutions by contributing to identifying and securing large contracts for data Licensing and Services. This role serves as a market expert and business development catalyst through deep knowledge of life science, health plan, and provider stakeholder markets and understanding and keeping abreast of key developments in the healthcare sector. Duties and Responsibilities: • Responsible for prospecting and building a strong pipeline leading to successful execution of new business development and ongoing business expansion (i.e. cross-sell and up-sell) in assigned territories, Responsible for maintaining accurate data in CRM to manage, track and forecast opportunities. • Responsible for the successful handoff of newly developed or expanded business to appropriate implementation personnel using documented procedures. • Coordinate with all resources and personnel necessary to ultimately achieve (and ideally exceed) Company targets for market penetration, revenue and margin metrics, client satisfaction, product and client diversification, and ongoing compliance with regulatory, quality, accreditation, delegation, and contractual requirements of Company products and services. • Support the tracking and reporting (of pipelines, success rates, costs, financial performance, etc.) pertaining to the Company’s business development efforts in a timely, accurate, and comprehensive fashion. • Develop and maintain an expert level of knowledge regarding all services, products, infrastructure, and operations of the Company and Data Solutions division to achieve optimal insight into the Company’s service offerings; • Serve as one of Inovalon’s ambassadors to the market as a representative at industry conferences, a participant in business development meetings with current and potential new accounts, a developer of relationships with C-level personnel at potential clients, a generator of direct marketing outreach, and as a key team member for on-site sales meetings with potential clients. • Be recognized as a market expert and business development catalyst through developing deep knowledge of the market and key developments through extensive market research on current and potential clients to identify needs, current solutions, history, key personnel and key decision-making criteria. • Participate with Employer leadership in the strategic development of initiatives to identify enhancements which may improve services, products, operations, client appeal, process flow, and overall business function, industry reputation, and financial performance • Maintain compliance with Inovalon’s policies, procedures and mission statement. • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: • Minimum of 5 years of HEOR, RWD/RWE, or advanced health analytics sales experience; • An aptitude for managing a complex, consultative sales process including lead generation, proposal development, oral presentations, and contract negotiation for rapidly evolving services offerings; • Track record of successfully establishing and managing Director, VP and C-Suite client relationships in healthcare organizations including leading presentations to senior leaders; • Deep experience in project management across multi-disciplinary teams in an influencer role; • Attention to detail and rigorous documentation discipline are required; • Experience in or knowledge of the healthcare industry, especially life science and health plans; • Strong interpersonal skills both internally and externally; • Outgoing, highly professional and mature demeanor; • Management consulting or consultative sales process experience is preferred with a history of promotions and/or quota achievement in a matrix management environment; and • Must be available to travel routinely to client sites and/or conferences nationwide. Education: • BA/BS degree or equivalent experience required; and • MBA or advanced degree in health related field a plus. Physical Demands and Work Environment: • Sedentary work (i.e. sitting for long periods of time); • Exerting up to 10 pounds of force occasionally and/or negligible amount of force; • Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; • Subject to inside environmental conditions; and • Travel routinely to client sites and/or conferences nationwide. Inovalon Offers a Competitive Salary And Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $104,800—$175,000 USD If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link