Information Technology Senior Management Forum

Lead data strategy, architecture, and modeling for network platforms and product operations, including monitoring, anomaly detection, and mentoring technical staff. | Bachelor's degree in quantitative field with 7+ years data analytics experience, 5+ years leading open source data technologies, and 2+ years managing people, preferably with a master's degree and financial services background. | Posted Date 6/30/2026 Description Senior Manager, Data Analysis - Network Platforms and Product Operations At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. At the Discover Global Payment Network, data is the engine that powers our core platforms and products. As a Senior Manager, Data Analysis within the Platform Operations Tower, you will be the technical architect and strategic leader responsible for helping transform massive, high-volume transactional data streams into core analytical assets. Operating alongside our Senior Managers of Business Analysis, you will own data strategy, architecture, and modeling frameworks for core network platforms, value-added services, and servicing portals. You will establish the technical roadmap for monitoring and anomaly detection, optimize complex backend operational data schemas, and serve as a technical interface with the Central Data & Governance teams. On a given day you will be: • Refining the analytical assets and core monitoring framework across the Network Platforms and Products (NPP) tower. • Planning and executing data architecture and automated platform monitoring projects. • Assessing the quality, scalability, and performance of real-time transactional data logs (e.g., auth, settlement, and portal logs) and the nature of their usage across product domains. • Understanding complex technical issues and gaps in network data and proactively assessing data-driven risks, anomalies, and operational optimization opportunities. • Communicating technical results and data trends clearly and concisely both verbally and through written communications via operational reports, dashboards, and executive presentations. • Partnering with the Central Global Analytics team to align local NPP data assets with enterprise data strategy, cloud infrastructure, and global governance mandates. • Coaching and mentoring technical staff, setting high engineering standards for data utilization across the team. An ideal candidate will possess strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. Basic Qualifications • Has Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 7 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 5 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date. • At least 5 years of experience performing professional data analysis work • At least 5 years of experience leading and developing with open source data technologies • At least 2 years of experience managing people Preferred Qualifications: • Master’s Degree or PhD in Data Science, Computer Science, Statistics, Mathematics, Operations Research, or a related field • At least 7 years of hands-on experience working with high-volume, semi-structured transactional and application log data. • At least 5 years of experience manipulating, optimizing, and performing analysis with massive, enterprise-scale datasets. • At least 5 years of experience in financial services industry • At least 5 years of experience in developing statistical or econometric models • At least 5 years of experience in validating statistical or econometric models • At least 2 years of experience with data governance • At least 2 years of experience with predictive analytics, time-series forecasting, or implementing AI/ML tools in production environments. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $182,500 - $208,300 for Sr. Data Analysis Manager McLean, VA: $200,700 - $229,100 for Sr. Data Analysis Manager Richmond, VA: $182,500 - $208,300 for Sr. Data Analysis Manager New York, NY: $219,000 - $249,900 for Sr. Data Analysis Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Senior Manager, Data Analysis - Network Platforms and Product Operations At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. At the Discover Global Payment Network, data is the engine that powers our core platforms and products. As a Senior Manager, Data Analysis within the Platform Operations Tower, you will be the technical architect and strategic leader responsible for helping transform massive, high-volume transactional data streams into core analytical assets. Operating alongside our Senior Managers of Business Analysis, you will own data strategy, architecture, and modeling frameworks for core network platforms, value-added services, and servicing portals. You will establish the technical roadmap for monitoring and anomaly detection, optimize complex backend operational data schemas, and serve as a technical interface with the Central Data & Governance teams. On a given day you will be: • Refining the analytical assets and core monitoring framework across the Network Platforms and Products (NPP) tower. • Planning and executing data architecture and automated platform monitoring projects. • Assessing the quality, scalability, and performance of real-time transactional data logs (e.g., auth, settlement, and portal logs) and the nature of their usage across product domains. • Understanding complex technical issues and gaps in network data and proactively assessing data-driven risks, anomalies, and operational optimization opportunities. • Communicating technical results and data trends clearly and concisely both verbally and through written communications via operational reports, dashboards, and executive presentations. • Partnering with the Central Global Analytics team to align local NPP data assets with enterprise data strategy, cloud infrastructure, and global governance mandates. • Coaching and mentoring technical staff, setting high engineering standards for data utilization across the team. An ideal candidate will possess strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. Basic Qualifications • Has Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 7 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 5 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date. • At least 5 years of experience performing professional data analysis work • At least 5 years of experience leading and developing with open source data technologies • At least 2 years of experience managing people Preferred Qualifications: • Master’s Degree or PhD in Data Science, Computer Science, Statistics, Mathematics, Operations Research, or a related field • At least 7 years of hands-on experience working with high-volume, semi-structured transactional and application log data. • At least 5 years of experience manipulating, optimizing, and performing analysis with massive, enterprise-scale datasets. • At least 5 years of experience in financial services industry • At least 5 years of experience in developing statistical or econometric models • At least 5 years of experience in validating statistical or econometric models • At least 2 years of experience with data governance • At least 2 years of experience with predictive analytics, time-series forecasting, or implementing AI/ML tools in production environments. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $182,500 - $208,300 for Sr. Data Analysis Manager McLean, VA: $200,700 - $229,100 for Sr. Data Analysis Manager Richmond, VA: $182,500 - $208,300 for Sr. Data Analysis Manager New York, NY: $219,000 - $249,900 for Sr. Data Analysis Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 182,500.00 - 208,300.00 Annual Type Full-time

Lead global cloud infrastructure and network platform operations ensuring high availability and strategic modernization. | 12+ years in hybrid cloud, data center, and infrastructure management with leadership of dispersed teams and automation expertise. | Posted Date 6/02/2026 Description What Enterprise Technology Platforms contributes to Cardinal Health The Director, Cloud Engineering and Core Infrastructure (Enterprise Technology Platforms) has operational and strategic ownership of the Cloud Infrastructure-as-a-Service and Network Platforms. The role is a key leader in the “Dual-Pillar” Enterprise Technology Platform organization and is accountable for ensuring global operational stability, compute, and connectivity and leads a team responsible for the architecture, delivery, and proactive 24/7 monitoring of these technologies, ensuring uncompromising high availability and rapid incident resolution. This role acts as a people leader directing a globally dispersed workforce across the US, India (Bengaluru), and the Philippines (Manila), alongside managed service partners and contractor resources. This Director is strategically leading the usage of automation and agentic capabilities to reduce repetitive work and upskill the organization as part of the strategic talent expansion strategy. Location - Fully remote, open to candidates based nationwide (requires willingness to travel to our corporate HQ in Dublin, Ohio 1-3 times per year) Responsibilities • Global Operations: Responsible for 24/7 global ITOC/NOC operations, encompassing Data Center and COLO facilities, enterprise commodity servers, storage, virtualization environments, database, and network operations. • Incident Management: Lead Service Restoration Team (SRT) management and critical incident defense to ensure high availability and rapid incident resolution. • Team Leadership: Build, lead, and mentor a high-performing, geographically dispersed team to shift the culture from reactive "ticket takers" to proactive strategic partners. • Strategic Execution: Execute critical initiatives including zero-trust, future-proofing the edge, optimizing vendor footprints, and automation / agentic capabilities. • Modernization: Contribute to the organization's modernization strategy and shift toward a DevOps/SRE model through Infrastructure-as-Code (IaC) and automation strategies. • Health & Hygiene: Oversee the full technology lifecycle, including technology refresh, OS/Database currency, security remediation, patching, backups, and routine maintenance. Qualifications • Ideally targeting individuals with 12+ years of experience in Hybrid Cloud environments, Data Center, Database technologies, and/or experience with Public/Private cloud infrastructure and legacy systems (IBM) • Individuals with prior experience leading a geographically dispersed team, managing 24/7 monitoring and support operations - a strong plus • Targeting a continuous learner with demonstrated success driving automation capabilities and brings a desire to keep current on quickly evolving technologies • Ability to manage vendor relationships, specifically regarding hardware/software exits, managed service agreements, and renewals • Strong financial acumen to manage FinOps, vendor negotiations, and cost optimization efforts (e.g., COLO footprint reduction and software licensing) • Ability to manage numerous competing priorities across a broad range of technologies and disciplines • Knowledge of regulatory compliance (SOX) and resiliency standards, a plus but not required #LI-LP #LI-Remote Anticipated salary range: $152,100 - $257,400 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. • Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs Application window anticipated to close: 07/01/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. Salary 152,100.00 - 257,400.00 Annual Type Full-time

Lead frontend customer experience and merchandising strategy for car rental product funnels to maximize user engagement and conversion. | At least 3 years product management experience with strong UX/UI focus and ability to translate complex backend data into intuitive consumer-facing features. | Posted Date 5/27/2026 Description Manager, Product Manager - UX/UI & Merchandising | Car Rentals Manager, Product Management (PXDP50) We are seeking a UX/UI-focused Product Manager to spearhead the frontend customer experience and merchandising strategy for our expanding Car Rental vertical. While our existing full-stack team has robust expertise in backend API connectivity, partner rate negotiations, and fulfillment infrastructure, this role will own the "glass"—the end-to-end customer funnels across Brex, Capital One Business Travel (COBT), and consumer channels. Your mission is to take complex, backend rental supply and transform it into a beautifully merchandised, intuitive, and high-converting frontend experience. You will navigate the unique UX nuances of the car rental shopping and booking experience, ensuring that how we display, filter, and book inventory delights users and maximizes conversion. Key Responsibilities • Own the Front-End Car Funnel: Drive the end-to-end user journey for car rentals across Brex and Capital One portals, from initial search and discovery to checkout and confirmation. • Intelligent Merchandising: Define how car rental inventory, rates, and add-ons (insurance, fuel options, etc.) are structured, prioritized, and displayed to users to maximize engagement and conversion. • Bridge the Complex to the Simple: Collaborate closely with the existing backend supply team to translate technical API capabilities and negotiated rates into clean, intuitive UI/UX features. • A/B Testing & Optimization: Constantly analyze customer behavior, drop-off points, and checkout funnels to run experiments that improve the digital product experience. Ideal Candidate Profile • Marketplace/eCommerce: Strong product background scaling high-traffic consumer marketplaces or eCommerce funnels. • Heavy UX/UI Focus: A proven track record of delivering heavily consumer-centric, design-forward features. You have an eye for information architecture and know how to present complex options (like varying car tiers and rental policies) simply. • Supply & Demand Fluency: Understands the conversion nuances of transactional funnels where supply availability and pricing dynamically shift. Skills & Competencies • Conversion Rate Optimization (CRO): Deep understanding of user psychology, funnel friction, and how to build seamless checkout flows. • Data-Driven Merchandising: Ability to use data to determine the best ways to bundle, filter, and surface products to consumers. • Collaborative Translator: Highly capable of working alongside a deeply technical core backend team, ensuring that engineering capabilities perfectly align with an elite front-end user. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework • In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • At least 3 years of experience working in Product Management • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Manager, Product Manager - UX/UI & Merchandising | Car Rentals Manager, Product Management (PXDP50) We are seeking a UX/UI-focused Product Manager to spearhead the frontend customer experience and merchandising strategy for our expanding Car Rental vertical. While our existing full-stack team has robust expertise in backend API connectivity, partner rate negotiations, and fulfillment infrastructure, this role will own the "glass"—the end-to-end customer funnels across Brex, Capital One Business Travel (COBT), and consumer channels. Your mission is to take complex, backend rental supply and transform it into a beautifully merchandised, intuitive, and high-converting frontend experience. You will navigate the unique UX nuances of the car rental shopping and booking experience, ensuring that how we display, filter, and book inventory delights users and maximizes conversion. Key Responsibilities • Own the Front-End Car Funnel: Drive the end-to-end user journey for car rentals across Brex and Capital One portals, from initial search and discovery to checkout and confirmation. • Intelligent Merchandising: Define how car rental inventory, rates, and add-ons (insurance, fuel options, etc.) are structured, prioritized, and displayed to users to maximize engagement and conversion. • Bridge the Complex to the Simple: Collaborate closely with the existing backend supply team to translate technical API capabilities and negotiated rates into clean, intuitive UI/UX features. • A/B Testing & Optimization: Constantly analyze customer behavior, drop-off points, and checkout funnels to run experiments that improve the digital product experience. Ideal Candidate Profile • Marketplace/eCommerce: Strong product background scaling high-traffic consumer marketplaces or eCommerce funnels. • Heavy UX/UI Focus: A proven track record of delivering heavily consumer-centric, design-forward features. You have an eye for information architecture and know how to present complex options (like varying car tiers and rental policies) simply. • Supply & Demand Fluency: Understands the conversion nuances of transactional funnels where supply availability and pricing dynamically shift. Skills & Competencies • Conversion Rate Optimization (CRO): Deep understanding of user psychology, funnel friction, and how to build seamless checkout flows. • Data-Driven Merchandising: Ability to use data to determine the best ways to bundle, filter, and surface products to consumers. • Collaborative Translator: Highly capable of working alongside a deeply technical core backend team, ensuring that engineering capabilities perfectly align with an elite front-end user. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework • In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • At least 3 years of experience working in Product Management • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 164,800.00 - 188,100.00 Annual Type Full-time

Lead technical program management for software products and services at a senior level. | Requires bachelor's degree and extensive experience managing technical programs with strong technical and cloud computing skills. | Posted Date 4/30/2026 Description Senior Manager, Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle • Exceptional communication and collaboration skills • Excellent problem solving and influencing skills • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives • Deep focus on execution, follow-through, accountability, and results • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: • Bachelor's Degree • At least 5 years of experience managing technical programs Preferred Qualifications: • 5+ years of experience designing and building data-intensive solutions using distributed computing • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS • 3+ years experience building highly scalable mobile products & platforms • 3+ years of experience with Agile delivery • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact • Experience in building systems & solutions within a highly regulated environment • Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $182,500 - $208,300 for Sr. Manager, Technical Program Management Richmond, VA: $182,500 - $208,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Senior Manager, Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle • Exceptional communication and collaboration skills • Excellent problem solving and influencing skills • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives • Deep focus on execution, follow-through, accountability, and results • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: • Bachelor's Degree • At least 5 years of experience managing technical programs Preferred Qualifications: • 5+ years of experience designing and building data-intensive solutions using distributed computing • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS • 3+ years experience building highly scalable mobile products & platforms • 3+ years of experience with Agile delivery • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact • Experience in building systems & solutions within a highly regulated environment • Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $182,500 - $208,300 for Sr. Manager, Technical Program Management Richmond, VA: $182,500 - $208,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 182,500.00 - 208,300.00 Annual Type Full-time

Lead and manage a team of content strategists to deliver high-quality content solutions and partner cross-functionally to align content strategy with business needs. | Requires 3+ years writing experience in content strategy or related fields and 2+ years people leadership experience. | Posted Date 4/21/2026 Description Principal Associate - Content Strategist Lead (Work From Home) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (Las Vegas, NV) • 75024 (Plano, TX) • 19801 (Wilmington, DE) • 68521 (Lincoln, NE) • 56301 (St. Cloud, MN) Who we are: Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. Why we need you: It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we research, think about, create, present and manage content. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents. What you’ll do: Leadership • As a people leader, you display a passion for coaching and developing a team of content strategists through their strengths and leadership style. • Lead and manage the flow of work from internal customers through your team to ensure on-time and efficient delivery of high-quality content solutions. Partner and Strategize • As team lead, you'll partner cross-functionally with project customers and stakeholders to understand strategic objectives, programs and roadmaps to prioritize projects and deliverables. • Lead your direct reports by providing strategic direction and priorities in the development of comprehensive content strategies to deliver on requested business needs and advocating for the agent experience. Research • Set expectations for the team to regularly leverage data and agent experience tools for identifying insights and trends about content performance to propose and prioritize opportunities for improvement. • Oversee team's research initiatives for agent user testing and feedback sessions to gain insights of current experience, identify opportunities to improve experiences and to validate proposed content solutions. Write • Demonstrate the ability to deliver and coach a team on how to write simple, easy-to-understand, human-centric content to influence teams on how to intuitively guide agents on what to say or do when helping customers. • Champion and ensure all content produced by the team is clear, easy-to-understand, and written in natural language. Quality and Governance • Assure team's content solutions adhere to compliance requirements and content standards. • Follow governance processes and identify downstream impacts of content solutions to mitigate risk. • Inform project partners of standards and processes and how these apply to project timelines. Connect and Contribute • Build relationships and collaborate with key stakeholders to understand priorities and ensure delivery of commitments. • Demonstrate strong influencing skills to effectively drive project priority and continuous improvement across the organization. • Mentor team members on content best practices for agent performance solutions. • Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes. • Collaborate with other content teams and contribute to our standards, content strategy community of practice, best practices and guidelines. Qualities you’ll bring • Engaged people leader. You're passionate about coaching and developing others, and helping us build a robust content strategy team to support the team's growth and impact at Capital One. • Communicator & Influencer. You’re always embracing and advocating for the user’s experience and pushing your team to build the most intuitive content experiences possible. You can communicate complex ideas clearly regardless of your audience. • Do-er. You try new things and sometimes fail. You like a new challenge and can be comfortable navigating ambiguity, steering around roadblocks and staying focused on strategic priorities. You can easily pivot when priorities change, embracing the change and championing change for your team, setting an example for others. • Passionate & Customer Focused. You're always advocating for the user’s experience and challenging your team to build the most intuitive content experiences possible. • Learner. You crave knowledge and staying up-to-date on the skills and approaches needed to finesse the craft of your team to increase impact. You embrace a growth mindset and expect the same of your team, making a point of seeking and providing feedback for continuous improvement. • Team Player. You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the quality of your work and the team. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders. Basic qualifications • High School Diploma, GED, or equivalent certification • At least 3 years of writing experience in content strategy, UX writing, technical writing, communications, or marketing • At least 2 years of people leadership experience Preferred qualifications: • 4+ years of experience writing for digital products or UX research • 3+ years of people leadership experience managing a team of content writers Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet connection that is not supplied via cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice. We are unable to consider applicants who: • Do not maintain network-compatible internet access • Live or work beyond the 100 mile radius of their dedicated location, or • Live or work in the state of California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $98,900 - $112,900 for Content Manager III Chesapeake, VA: $98,900 - $112,900 for Content Manager III Tampa, FL: $98,900 - $112,900 for Content Manager III Lincoln, NE: $98,900 - $112,900 for Content Manager III Las Vegas, NV: $98,900 - $112,900 for Content Manager III Wilmington, DE: $98,900 - $112,900 for Content Manager III Richmond, VA: $98,900 - $112,900 for Content Manager III St Cloud, MN: $98,900 - $112,900 for Content Manager III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Principal Associate - Content Strategist Lead (Work From Home) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. • 23060 (Richmond, VA) • 23320 (Chesapeake, VA) • 33634 (Tampa, FL) • 89144 (Las Vegas, NV) • 75024 (Plano, TX) • 19801 (Wilmington, DE) • 68521 (Lincoln, NE) • 56301 (St. Cloud, MN) Who we are: Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. Why we need you: It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we research, think about, create, present and manage content. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents. What you’ll do: Leadership • As a people leader, you display a passion for coaching and developing a team of content strategists through their strengths and leadership style. • Lead and manage the flow of work from internal customers through your team to ensure on-time and efficient delivery of high-quality content solutions. Partner and Strategize • As team lead, you'll partner cross-functionally with project customers and stakeholders to understand strategic objectives, programs and roadmaps to prioritize projects and deliverables. • Lead your direct reports by providing strategic direction and priorities in the development of comprehensive content strategies to deliver on requested business needs and advocating for the agent experience. Research • Set expectations for the team to regularly leverage data and agent experience tools for identifying insights and trends about content performance to propose and prioritize opportunities for improvement. • Oversee team's research initiatives for agent user testing and feedback sessions to gain insights of current experience, identify opportunities to improve experiences and to validate proposed content solutions. Write • Demonstrate the ability to deliver and coach a team on how to write simple, easy-to-understand, human-centric content to influence teams on how to intuitively guide agents on what to say or do when helping customers. • Champion and ensure all content produced by the team is clear, easy-to-understand, and written in natural language. Quality and Governance • Assure team's content solutions adhere to compliance requirements and content standards. • Follow governance processes and identify downstream impacts of content solutions to mitigate risk. • Inform project partners of standards and processes and how these apply to project timelines. Connect and Contribute • Build relationships and collaborate with key stakeholders to understand priorities and ensure delivery of commitments. • Demonstrate strong influencing skills to effectively drive project priority and continuous improvement across the organization. • Mentor team members on content best practices for agent performance solutions. • Exhibit strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes. • Collaborate with other content teams and contribute to our standards, content strategy community of practice, best practices and guidelines. Qualities you’ll bring • Engaged people leader. You're passionate about coaching and developing others, and helping us build a robust content strategy team to support the team's growth and impact at Capital One. • Communicator & Influencer. You’re always embracing and advocating for the user’s experience and pushing your team to build the most intuitive content experiences possible. You can communicate complex ideas clearly regardless of your audience. • Do-er. You try new things and sometimes fail. You like a new challenge and can be comfortable navigating ambiguity, steering around roadblocks and staying focused on strategic priorities. You can easily pivot when priorities change, embracing the change and championing change for your team, setting an example for others. • Passionate & Customer Focused. You're always advocating for the user’s experience and challenging your team to build the most intuitive content experiences possible. • Learner. You crave knowledge and staying up-to-date on the skills and approaches needed to finesse the craft of your team to increase impact. You embrace a growth mindset and expect the same of your team, making a point of seeking and providing feedback for continuous improvement. • Team Player. You enjoy working and collaborating with diverse people and seeking different points-of-view to assure the quality of your work and the team. You put the goals of the team in the forefront and excel at establishing trusting relationships with your peers, partners and stakeholders. Basic qualifications • High School Diploma, GED, or equivalent certification • At least 3 years of writing experience in content strategy, UX writing, technical writing, communications, or marketing • At least 2 years of people leadership experience Preferred qualifications: • 4+ years of experience writing for digital products or UX research • 3+ years of people leadership experience managing a team of content writers Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet connection that is not supplied via cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice. We are unable to consider applicants who: • Do not maintain network-compatible internet access • Live or work beyond the 100 mile radius of their dedicated location, or • Live or work in the state of California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $98,900 - $112,900 for Content Manager III Chesapeake, VA: $98,900 - $112,900 for Content Manager III Tampa, FL: $98,900 - $112,900 for Content Manager III Lincoln, NE: $98,900 - $112,900 for Content Manager III Las Vegas, NV: $98,900 - $112,900 for Content Manager III Wilmington, DE: $98,900 - $112,900 for Content Manager III Richmond, VA: $98,900 - $112,900 for Content Manager III St Cloud, MN: $98,900 - $112,900 for Content Manager III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 98,900.00 - 112,900.00 Annual Type Full-time

Lead solutions architecture for data security and cloud migration, aligning stakeholders and managing partner collaborations. | 8+ years in solutions architecture or related fields, expertise in Kubernetes, data security, and public cloud platforms. | Posted Date 4/15/2026 Description Senior Director, Solutions Architecture (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, we built cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale. In 2022, we launched Capital One Software to help other businesses address these same needs. About the Product: Databolt We are scaling our newest offering, Databolt—a pioneering data security and tokenization solution designed for the modern enterprise. Databolt is a data enabler, allowing companies across regulated and data-intensive sectors to balance data utility with strict privacy compliance. Databolt sits at the intersection of critical enterprise shifts: securing Cloud Migrations and enabling safe Generative AI adoption. Built with a flexible architecture, Databolt integrates directly into modern cloud environments to secure data where it lives, requiring a seamless connection between our platform and the customer's infrastructure. The Role We are seeking a Senior Director, Solutions Architect who possesses a blend of deep infrastructure expertise, data security acumen, and executive presence. You will serve as the strategic technical anchor for our most critical accounts. You will act as a bridge between the customer’s legacy past and their AI-driven future. You won't just be validating architecture; you will be leading workshops to align diverse stakeholders (from CISOs to Data Engineers) and collaborating with our partner ecosystem to ensure successful value delivery. Key Areas of Focus: • Secure Cloud Migration: You understand that moving workloads from on-prem to the cloud is a transformation, not just a "lift and shift." You will guide customers on securing their migration journeys to modern platforms like Snowflake, Databricks, and major cloud data warehouses. • AI & Data Privacy Strategy: You will help customers navigate the emerging privacy challenges of Generative AI and Large Language Models (LLMs), specifically advising on how to prevent PII leakage within training sets and inference pipelines. • Cloud-Native Architecture & Integration: You will guide customers on how to best integrate our solution into their existing multi-cloud environments, utilizing your deep knowledge of Kubernetes and container orchestration to ensure a smooth, scalable deployment. • Executive Alignment & Workshops: You are comfortable leading the room. You will facilitate discovery workshops and strategy sessions to align C-Suite executives (CIO, CISO, CDO) and technical practitioners on the business value and architectural fit of Databolt. • Partner & SI Collaboration: Deployment in large enterprises often involves an ecosystem. You will collaborate closely with System Integrators (SIs) and Channel Partners, enabling them to implement our solution effectively. Key Responsibilities: • Navigate Complex Stakeholder Maps: Identify and align technical decision-makers, economic buyers, and influencers across the organization. You will translate technical capabilities into clear business value for CxOs. • Lead Technical Discoveries: Dig deep into customer environments to understand their cloud infrastructure, data pipelines, and regulatory constraints (GDPR, PCI, PII) to determine the optimal Databolt fit. • Architect Scalable Solutions: Design and document implementation plans that align with the customer's cloud strategy, addressing questions regarding ingress/egress, latency, and resource management in Kubernetes environments. • Manage Partner Engagements: Act as the technical liaison for System Integrators involved in the customer's implementation, ensuring they are properly trained and aligned with our architectural standards. • Execute Proof of Concepts (POCs): Hands-on management of technical POCs, helping customers validate the solution against their specific use cases. • Champion Data Security: Educate customers on tokenization best practices, differentiating our solution from generic encryption, and mapping our capabilities to their compliance requirements. Basic Qualifications: • Bachelor’s degree or Military experience • At least 8 years of experience in Solutions Architecture, Systems Engineering, or Technical Consulting for enterprise software • At least 5 years of experience with Kubernetes and Container Orchestration (for example: managing clusters, helm charts, deployments) • At least 5 years of experience with Data Security technologies (for example: Tokenization, Encryption, Key Management, or IAM) • At least 5 years of experience with public cloud platforms (for example: AWS, GCP, or Azure) Preferred Qualifications: • Master’s Degree in Computer Science, Engineering, or Information Technology • Demonstrated understanding of cloud migration patterns and the modern data stack (for example: Snowflake, Databricks) and how security integrates into data pipelines • Familiarity with data privacy challenges in the context of AI/LLMs (for example: sanitizing training data, preventing model inversion attacks, PII leakage) • Experience architecting solutions for highly regulated or data-intensive industries (for example: Financial Services, Healthcare, Telecommunications, Retail, etc.) • Demonstrated success in leading workshops and presenting to C-level executives (for example: CIOs, CISOs, CDOs) • Demonstrated experience working with and managing technical relationships with System Integrators (SIs) and VARs • Experience supporting software deployments that run within a customer's VPC or private cloud environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Director, Solutions Architecture Richmond, VA: $286,200 - $326,700 for Sr. Director, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Senior Director, Solutions Architecture (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, we built cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale. In 2022, we launched Capital One Software to help other businesses address these same needs. About the Product: Databolt We are scaling our newest offering, Databolt—a pioneering data security and tokenization solution designed for the modern enterprise. Databolt is a data enabler, allowing companies across regulated and data-intensive sectors to balance data utility with strict privacy compliance. Databolt sits at the intersection of critical enterprise shifts: securing Cloud Migrations and enabling safe Generative AI adoption. Built with a flexible architecture, Databolt integrates directly into modern cloud environments to secure data where it lives, requiring a seamless connection between our platform and the customer's infrastructure. The Role We are seeking a Senior Director, Solutions Architect who possesses a blend of deep infrastructure expertise, data security acumen, and executive presence. You will serve as the strategic technical anchor for our most critical accounts. You will act as a bridge between the customer’s legacy past and their AI-driven future. You won't just be validating architecture; you will be leading workshops to align diverse stakeholders (from CISOs to Data Engineers) and collaborating with our partner ecosystem to ensure successful value delivery. Key Areas of Focus: • Secure Cloud Migration: You understand that moving workloads from on-prem to the cloud is a transformation, not just a "lift and shift." You will guide customers on securing their migration journeys to modern platforms like Snowflake, Databricks, and major cloud data warehouses. • AI & Data Privacy Strategy: You will help customers navigate the emerging privacy challenges of Generative AI and Large Language Models (LLMs), specifically advising on how to prevent PII leakage within training sets and inference pipelines. • Cloud-Native Architecture & Integration: You will guide customers on how to best integrate our solution into their existing multi-cloud environments, utilizing your deep knowledge of Kubernetes and container orchestration to ensure a smooth, scalable deployment. • Executive Alignment & Workshops: You are comfortable leading the room. You will facilitate discovery workshops and strategy sessions to align C-Suite executives (CIO, CISO, CDO) and technical practitioners on the business value and architectural fit of Databolt. • Partner & SI Collaboration: Deployment in large enterprises often involves an ecosystem. You will collaborate closely with System Integrators (SIs) and Channel Partners, enabling them to implement our solution effectively. Key Responsibilities: • Navigate Complex Stakeholder Maps: Identify and align technical decision-makers, economic buyers, and influencers across the organization. You will translate technical capabilities into clear business value for CxOs. • Lead Technical Discoveries: Dig deep into customer environments to understand their cloud infrastructure, data pipelines, and regulatory constraints (GDPR, PCI, PII) to determine the optimal Databolt fit. • Architect Scalable Solutions: Design and document implementation plans that align with the customer's cloud strategy, addressing questions regarding ingress/egress, latency, and resource management in Kubernetes environments. • Manage Partner Engagements: Act as the technical liaison for System Integrators involved in the customer's implementation, ensuring they are properly trained and aligned with our architectural standards. • Execute Proof of Concepts (POCs): Hands-on management of technical POCs, helping customers validate the solution against their specific use cases. • Champion Data Security: Educate customers on tokenization best practices, differentiating our solution from generic encryption, and mapping our capabilities to their compliance requirements. Basic Qualifications: • Bachelor’s degree or Military experience • At least 8 years of experience in Solutions Architecture, Systems Engineering, or Technical Consulting for enterprise software • At least 5 years of experience with Kubernetes and Container Orchestration (for example: managing clusters, helm charts, deployments) • At least 5 years of experience with Data Security technologies (for example: Tokenization, Encryption, Key Management, or IAM) • At least 5 years of experience with public cloud platforms (for example: AWS, GCP, or Azure) Preferred Qualifications: • Master’s Degree in Computer Science, Engineering, or Information Technology • Demonstrated understanding of cloud migration patterns and the modern data stack (for example: Snowflake, Databricks) and how security integrates into data pipelines • Familiarity with data privacy challenges in the context of AI/LLMs (for example: sanitizing training data, preventing model inversion attacks, PII leakage) • Experience architecting solutions for highly regulated or data-intensive industries (for example: Financial Services, Healthcare, Telecommunications, Retail, etc.) • Demonstrated success in leading workshops and presenting to C-level executives (for example: CIOs, CISOs, CDOs) • Demonstrated experience working with and managing technical relationships with System Integrators (SIs) and VARs • Experience supporting software deployments that run within a customer's VPC or private cloud environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Director, Solutions Architecture Richmond, VA: $286,200 - $326,700 for Sr. Director, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 286,200.00 - 326,700.00 Annual Type Full-time

Manage project roadmaps, plans, stakeholder communications, and delivery of technology projects ensuring alignment with business needs and schedules. | Bachelor’s degree, 2+ years project or process management experience, proficiency with Excel and PowerPoint, and preferred PMP or Agile certifications with client-facing project consulting experience. | Posted Date 9/09/2025 Description Sr. Associate, Project Manager We are looking for a Sr. Associate, Project Manager to help expand our team’s delivery contributions to a new customer group. A successful candidate will be organized, detail-oriented, and truly excited about driving technology projects that enhance functional application and cloud data capabilities across the enterprise. You will work closely with multiple area leads to understand the needs of the business, craft an integrated plan, and drive the roadmap to ensure project initiatives and enterprise software solutions are delivered on schedule. The ideal candidate will be well managed, independent, and comfortable interacting with all levels of management to achieve results. This role will work directly with business customers, Agile teams, and executive sponsors in a dynamic high-impact environment. General Responsibilities • Partner with customer teams to define area solutions and ensure they are delivered on schedule • Manage roadmaps, project plans, customer communications and stakeholder engagements • Ensure project deliverables and software testing artifacts are well managed and approved per enterprise requirements • Support quarterly planning activities and partner with multiple stakeholders to set the agenda and drive project delivery • Publish recurring reports to provide visibility into delivery targets, upcoming milestones and project status • Identify dependencies, handoffs and impediments and proactively keep the team on track • Build strong working relationships with business customers and delivery partners Basic Qualifications • Bachelor’s Degree or military experience • At least 2 years of experience in project, process or product management • At least 2 years of experience with Excel or Google Sheets AND PowerPoint or Google Slides Preferred Qualifications • 2+ years project consulting experience in a client facing environment • Master’s degree • Project Management Professional (PMP), Lean, Agile, or Scrum Master (CSM) certification • 2+ years of experience in tracking & communication tools (Jira, Confluence, LumApps, Newsletters) • Experience in technology, software or business information systems • Experience in financial accounting or financial systems support At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $86,000 - $98,200 for Sr. Project Manager McLean, VA: $94,600 - $107,900 for Sr. Project Manager Plano, TX: $86,000 - $98,200 for Sr. Project Manager Wilmington, DE: $86,000 - $98,200 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Sr. Associate, Project Manager We are looking for a Sr. Associate, Project Manager to help expand our team’s delivery contributions to a new customer group. A successful candidate will be organized, detail-oriented, and truly excited about driving technology projects that enhance functional application and cloud data capabilities across the enterprise. You will work closely with multiple area leads to understand the needs of the business, craft an integrated plan, and drive the roadmap to ensure project initiatives and enterprise software solutions are delivered on schedule. The ideal candidate will be well managed, independent, and comfortable interacting with all levels of management to achieve results. This role will work directly with business customers, Agile teams, and executive sponsors in a dynamic high-impact environment. General Responsibilities • Partner with customer teams to define area solutions and ensure they are delivered on schedule • Manage roadmaps, project plans, customer communications and stakeholder engagements • Ensure project deliverables and software testing artifacts are well managed and approved per enterprise requirements • Support quarterly planning activities and partner with multiple stakeholders to set the agenda and drive project delivery • Publish recurring reports to provide visibility into delivery targets, upcoming milestones and project status • Identify dependencies, handoffs and impediments and proactively keep the team on track • Build strong working relationships with business customers and delivery partners Basic Qualifications • Bachelor’s Degree or military experience • At least 2 years of experience in project, process or product management • At least 2 years of experience with Excel or Google Sheets AND PowerPoint or Google Slides Preferred Qualifications • 2+ years project consulting experience in a client facing environment • Master’s degree • Project Management Professional (PMP), Lean, Agile, or Scrum Master (CSM) certification • 2+ years of experience in tracking & communication tools (Jira, Confluence, LumApps, Newsletters) • Experience in technology, software or business information systems • Experience in financial accounting or financial systems support At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $86,000 - $98,200 for Sr. Project Manager McLean, VA: $94,600 - $107,900 for Sr. Project Manager Plano, TX: $86,000 - $98,200 for Sr. Project Manager Wilmington, DE: $86,000 - $98,200 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Salary 86,000.00 - 98,200.00 Annual Type Full-time