Infinity

Manage end-to-end delivery of AI and automation projects, ensuring on-time, within-scope, and high-quality outcomes. | Extensive experience in managing complex SaaS or AI projects, strong communication skills, and familiarity with technical stacks like APIs and low-code tools. | About Supernal AI What We Do Supernal hires, trains, and manages “AI Employees” for you—complete, end-to-end digital teammates that plug straight into your stack and start delivering real work (e.g. updating CRM records, reconciling invoices, answering customer calls, building slides) from day one. In short, we make AI useful for business, not just another chatbot experiment. Why It’s Special Human × Machine chemistry. We’ve spent a decade perfecting human-in-the-loop operations, so quality and safety aren’t afterthoughts—they’re baked in. Model-agnostic, persona-driven. Instead of betting the farm on one LLM, we pick the best model for each task, wrap it in a persona that sounds like your brand, and keep refining it with real feedback. Managed AI as a Service. You get a builder to configure the workflow, an AI Employee to run the workflow, and a human manager who monitors logs, retrains, and continuously tunes performance. That combination means your bot keeps getting better while your team sleeps. Enterprise-grade trust. SOC 2, GDPR, HIPAA, encryption-at-rest, and a public Trust Center mean the compliance folks nod “yes” instead of “not yet.” How We Do It Accelerated client onboarding - We run discovery workshops, wire up API keys, and prototype the core flows so clients see output in days, not quarters. Iterative launch. Weekly demos with SMEs tighten prompts, edge-case rules, and hand-off logic until KPIs hit target. 24 × 7 stewardship. Post-go-live, our ops engineers shadow every conversation and decision the AI makes, applying fixes and retraining on the fly. Simple tiers. Start with a single Ready-to-Work AI Employee or spin up a custom team; month-to-month or annual contracts scale with your ambition. The Role As a Senior Project Manager at Supernal, you are accountable for the controllable success or failure of your projects. Success means delivering on time and to specification with a great client experience. If any element is at risk, you investigate root causes and drive timely mitigation with clear communication and structured planning. You are the single-threaded owner from kickoff through handover to ongoing maintenance and support. You’ll work closely with our Field Engineering Lead (Lead AI Mason)—a technical expert who helps validate effort estimates and handles technical building—to ensure they execute predictably and transparently. Key Responsibilities Planning & Alignment Define scope, objectives, deliverables, and success metrics. Break work into milestones, dependencies, and timelines. Identify and track risks, assumptions, and mitigation plans early. Manage the Build → Subscription transition—the riskiest client phase—with clear successful exit criteria and readiness plans. Execution & Tracking Own all reporting for your clients—depth, accuracy, completeness. Lead all written and verbal communication, including weekly client syncs. Drill into project details; question “green” statuses constructively and validate progress with AI Masons. Proactively schedule internal syncs to align teams and resolve blockers. Maintain system hygiene across all project tools. Continuously verify SoW and contractual alignment against actual delivery. Communication & Collaboration Communicate transparently—share status, blockers, and decisions early. Manage stakeholders with clarity, structure, and expectation alignment. Maintain a single source of truth for documentation. Partner with the Lead AI Mason to verify scoping and resource needs. Delivery & Quality Meet deadlines or raise risks early with mitigation options. Ensure testing, validation, and reviews are completed—never assumed. Conduct structured post-mortems to capture learnings and improvement actions. Leadership & Ownership Take full ownership for results, end-to-end. Anticipate issues and propose solutions—not just problems. Track commitments, actions, and owners; escalate blockers promptly. Model proactive, structured communication and disciplined follow-through. About You 6–10+ years managing complex programs (SaaS, AI, and automation experience a plus) Proven record of on-time, to-spec delivery with high client satisfaction. Deep experience in scope definition, planning, risk, and change management. Strong communicator—structured, concise, and transparent. Skilled at probing assumptions, validating data, and driving decisions. Hands-on with PM tools. Confident operating across technical and executive stakeholder levels. Familiar with our core stack: workflow automation (n8n), low-code frontends (e.g. Lovable), databases (e.g. Supabase), webhooks, HTTP requests, APIs, etc. Success Metrics May Include Milestone hit rate and schedule variance. Build → Subscription conversion rate and time-to-subscription. Client CSAT and stakeholder engagement. Quality KPIs (defects, rework, validation pass rate). Reporting timeliness and PM system hygiene. Profitability and retention metrics. Why You’ll Love Working Here Help make AI genuinely useful for businesses—delivering measurable outcomes, not prototypes. Lead end-to-end programs that directly shape client success. Work in a culture of ownership, transparency, and continuous improvement. Collaborate with talented engineers, operators, and builders pushing the frontier of applied AI. Equal Opportunity Supernal AI is an equal-opportunity employer. We celebrate diverse backgrounds and perspectives and are committed to an inclusive environment for all teammates.

Drive outbound sales by contacting current account holders, promote shipping services and account benefits, handle objections, and achieve sales targets. | 2+ years sales experience preferably in telecommunications, strong communication skills, tech-savvy, coachable, motivated by goals, and ability to work remotely with own equipment. | Description: At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact. As a recipient of several prestigious workforce awards from the Detroit Free Press, Des Moines Register, and Corridor Business Journal, including the Top Workplaces Award and Coolest Places to Work, we encourage you to join Infinity’s exceptional workforce and be part of our award-winning culture. We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don’t just build careers—we create opportunities to grow, thrive, and perform at the highest level. Why You’ll Love Working Here: • Competitive pay + Uncapped monthly commission potential • Monday – Friday Schedule with 2 schedule options • AM shift is 8am-4:30pm and the PM shift is 11:30-8pm • Career growth & internal promotions • Fun, energetic team culture • Full benefits package (health, 401k, dental, vision, etc.) • Paid training + continuous coaching Role Overview: Join a fast-growing Customer Acquisition company where your energy, drive, and people skills will take you far! We’re looking for motivated Remote Outbound Sales Representatives to join our high-performing Sales team. If you have long-standing experience in sales - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to Current account holders who are not utilizing their current shipping services with us and promoting current rates and account benefits to encourage the customer to utilize our clients' services. Requirements: Responsibilities: • Act as a representative for a major regional shipping company, driving outbound acquisition of sales. • Due to the uncapped commission, we are looking for someone who is sales driven! • Promote and sell account perks by asking probing questions. • Proactively reach out to customers to identify their needs and present superior solutions. • Conduct detailed comparisons of customers’ Competitors and provide discounts for services. • Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching back to our services. • Build and maintain strong relationships with customers to ensure satisfaction and loyalty. • Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations. • Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies. • Collaborate with the sales team to share best practices and continuously improve sales techniques. • Perform other duties as assigned. Experience: • Must have 2+ years in sales preferably in a telecommunication environment • Strong communication and listening skills • Positive attitude and team player mindset • Coachable and motivated by goals • Resilient under pressure and able to handle rejection • Comfortable multitasking with tech systems • Passion for delivering exceptional customer experiences by executing with energy and excellence. Preferred Industries for Related Experience: • B2B/BPOs/Remote work – Aligned environment in terms of volume, structure, and expectations. • Sales floor/Dealerships/Telecom Sales/remote sales/Direct Sales • Telecommunications – Experience with high-volume billing and technical support. • Strong computer skills are a must, and candidates must have work from home equipment to qualify. Education: • High School Diploma or equivalent preferred. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. • Ability to lift, up to 10 pounds, if necessary.