Impiricus

Oversee pharmaceutical campaigns, manage client relationships, and coordinate internal teams to ensure campaign success. | Experience in pharmaceutical marketing, managing complex campaigns, and strong project management skills. | Job Title: Senior Client Services Manager Location: Remote, US Reports to: Director, CS Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: We are seeking a Manager of Client Services who will oversee multiple campaigns in the pharmaceutical space across different therapeutic areas, driving both strategic alignment and execution. This role serves as the campaign-level lead, partnering closely with the Director to ensure initiatives are strategically planned, executed, and aligned to client brand objectives. You will act as the primary day-to-day contact, confidently guiding discussions, translating brand goals into actionable plans, and maintaining clear alignment across stakeholders. You will assist in Medical Legal Regulator review submissions and work with the Director and internal teams to ensure accuracy and timely approvals. Working cross-functionally with pharmaceutical clients, agencies, and internal teams, you will proactively manage timelines, anticipate risks, and ensure campaigns progress smoothly and efficiently from kickoff through launch. Duties/ Responsibilities: Client Partnership: Lead ongoing client and agency relationships at the campaign level, providing strategic guidance, proactive communication, and solutions-oriented problem solving with support from your Director. Guide client calls, ensure alignment on scope and timelines, and provide written recaps that reinforce accountability and forward progress. Displays understanding and ownership of MLR submission and approvals process. Ensure all client-facing requirements and approvals are tracked and progressing toward launch, initiating status meetings and follow-ups to maintain alignment and on-time delivery. Internal Account Management: Ensure constant, clear, communication with internal teams to relay client status updates and relevant aspects of campaign launches Draft client facing materials including kick-off decks, status documents etc., working with the Coordinator and Director to get all materials ready for client Track campaign progress on internal project management software, ensuring all necessary tasks are completed / being assigned correctly Work with the Director and Sales lead to track client KPIs and end of campaign metrics Identify opportunities for account growth and collaborate with Director and Sales lead on renewals, upsells and incremental service. Experience: 4+ year’s experience in Pharmaceutical Marketing at an agency or similar History of independently managing and crafting complex campaigns across multiple stakeholders in the pharmaceutical industry Demonstrated ability to translate client goals into actionable campaign plans Strong project management skills Extreme attention to detail Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker Travel as much as 1x per quarter for team meetings Compensation and Benefits The base salary range for this role is $95,000-$110,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead strategic initiatives, analyze business performance, and drive operational excellence in a high-growth environment. | Over 8 years of experience in strategic, operational, or finance roles, with strong analytical, project management, and communication skills, preferably in healthcare or high-growth settings. | Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary Impiricus is scaling an AI-powered, ethical HCP engagement platform for life sciences organizations. As a Director of Strategy & Operations, you’ll play a key role in turning that mission into scalable execution. You’ll lead high-priority initiatives, own cross-functional projects, and drive operational excellence across our fast-growing organization. This role is ideal for a strategic thinker who thrives in ambiguity, is deeply analytical, and knows how to turn ideas into impact. You’ll work closely with leadership, product, marketing, sales, client services, and finance to ensure our goals are met efficiently and intelligently. Duties/ Responsibilities: Design and support cross-functional initiatives, ensuring clear ownership and execution Develop and drive internal project plans and roadmaps for strategic initiatives—owning from kick-off through launch Analyze business performance data to uncover opportunities and present actionable insights and recommendations Drive optimization of internal tools, workflows, and reporting structures to improve scalability Work with cross-functional leadership to ensure alignment across product, GTM, and customer success functions Partner with executive leadership to drive strategic planning, goal tracking (OKRs), and quarterly business reviews Prepare materials for board meetings, investor updates, and strategic reviews Support financial modeling, budget tracking, and vendor/contract evaluation for operational needs Monitor market trends and competitive intelligence to support long-term planning Experience: 8+ years of experience, including experience in management consulting and in-house within a Strategic, Operational, or Finance role Experience in high-growth, rapidly scaling environments Strong analytical and problem-solving skills, with the ability to translate complex data into clear business insights and recommendations Demonstrated success working with cross-functional teams Exceptional communication skills—both written and verbal Project management experience; able to juggle multiple high-priority initiatives Highly organized, detail-oriented, and a self-starter comfortable with ambiguity Passion for improving healthcare and supporting physicians through better tech Bonus Points 3+ years of experience in management consulting 2+ years of in-house experience within a Strategic, Operational, or Finance Role Experience working in an early-stage company or high-growth environment Experience in digital health, healthcare, pharma, or a regulated industry Previous experience in a Chief of Staff office, BizOps, Strategic Planning, or Finance function MBA or advanced degree is a plus, but not required The base salary range for this role is $160,000 - $190,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits: Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supporting and managing cybersecurity and IT infrastructure, asset management, and security compliance. | Extensive experience in cloud security, application security, and compliance, particularly in AWS, with leadership in security architecture and audit processes. | Job Title: Sr. Cybersecurity Engineer Location: Atlanta, GA | New York, NY | Remote Employment Type: Full-time, Salaried Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: As a Senior Cybersecurity Engineer at Impiricus, you will lead the security vision and execution for complex, cross-product initiatives across our platform. You’ll serve as a principal contributor to the design and implementation of secure cloud infrastructure, application security, and threat detection capabilities, partnering closely with engineering, product, and leadership to protect and evolve our AI-driven healthcare engagement stack. You will shape security strategy, establish best practices, and drive high-impact security outcomes across multiple teams and domains. Responsibilities: Own and lead Impiricus’s security architecture across AWS, including identity, network security, data protection, and secure cloud-native services. Serve as the primary owner of SOC 2 compliance, including control design, evidence collection, audit coordination, and continuous improvement of the control environment. Design and implement application and infrastructure security controls across the SDLC, partnering with engineering teams to embed security by design. Lead threat modeling, risk assessments, and security reviews for new products, features, and cross-platform initiatives. Build and operate detection and response capabilities, including logging, monitoring, alerting, and incident response processes in AWS. Define and enforce security standards, policies, and best practices, balancing strong security posture with developer velocity. Partner with product, legal, and leadership to translate regulatory, customer, and business requirements into actionable security initiatives. Mentor engineers and act as a security thought leader across the organization, raising the overall security maturity and culture. Experience: 6+ years of experience in cybersecurity, application security, or cloud security roles. Bachelor’s degree in Computer Science or a closely related technical field. Strong hands-on experience securing production environments in AWS. Hands-on experience planning, executing, and reviewing penetration tests (internal and third-party), including driving remediation efforts. Practical experience implementing, tuning, and operationalizing DAST and SAST tools within CI/CD pipelines. Deep understanding of secure software development practices, threat modeling, and vulnerability management. Experience owning or leading compliance initiatives such as SOC 2, including audit preparation and evidence collection. Strong communication skills with the ability to translate security findings into clear, actionable guidance for engineering and leadership. Healthcare compliance experience (e.g., HIPAA) and distributed team experience are a plus. The base salary range for this role is $120,000 - 160,000. Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits: Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support financial planning, forecasting, and strategic analysis to inform business decisions. | Requires 3+ years in finance or related field, with strong Excel skills and understanding of GAAP principles. | Job Title: Senior Financial Analyst Department: Finance Reports To: Director of Strategic Finance Job type: Full Time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary We are seeking a highly skilled and motivated Senior Financial Analyst to join our team. This role will play a critical part in supporting the development and execution of the company’s strategic plan by delivering high-impact financial insights and analysis. The ideal candidate will evaluate historical performance; driving forecasts and long-range financial planning to inform business decisions. Partnering closely with cross-functional leaders, the Senior Financial Analyst will help drive effective financial planning, enhance transparency, and optimize business performance across the organization. Key Responsibilities Financial Planning & Forecasting Continuously enhance the company’s financial forecasting and full P&L model, supporting data-driven decision-making. Maintain & optimize financial models for budgeting, rolling forecasts, and scenario planning. Provide monthly close support by analyzing actuals vs. forecast and budget, delivering clear variance analyses and identifying key performance drivers. Implement best-in-class forecasting methodologies to improve accuracy, predictability, and business confidence in financial projections. Strategic Finance & Business Partnering Serve as a business partner to senior leadership, aligning financial insights with overall strategy and growth objectives. goals with company strategy. Deliver actionable analysis on revenue growth opportunities, cost optimization, and capital allocation. Partner cross-functionally with department leaders to support strategic initiatives with financial analysis. Support long-range planning initiatives, including multi-year forecasts and strategic financial assessments. Financial Operations & Systems Support financial reporting processes, ensuring accuracy and transparency in key business metrics. Evaluate and implement financial systems and processes, with ERP experience being a strong plus. Improve financial controls and operational efficiency across the organization. Identify opportunities to automate and streamline financial reporting and analysis. Qualifications 3+ years of experience in strategic finance, FP&A, or a related function, with experience in a fast growing environment Bachelor’s degree in Finance, Accounting, Economics, or a related field. Strong expertise in data analysis, financial modeling and forecasting, with advanced Excel skills. Understanding of GAAP principles, particularly in revenue recognition; CPA a plus but not required. Demonstrated ability to think critically, challenge assumptions, and translate data into actionable insights. Excellent analytical, critical thinking, problem-solving, and communication skills. Proven ability to work collaboratively with cross-functional teams. High attention to detail, strong organizational skills, and ability to manage multiple priorities in a dynamic environment. Self-starter with a high level of intellectual curiosity and ownership mindset. Compensation and Benefits The base salary range for this role is $110,000-$120,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead content strategy and creation for pharmaceutical brands ensuring compliance with medical/legal/regulatory standards while collaborating cross-functionally and driving content innovation. | 5+ years in pharma or healthcare content strategy with 2+ years team leadership, strong writing and regulatory knowledge, familiarity with pharma CMS tools, and ability to collaborate across teams. | Job Title: Content Lead Location: Remote Reports to: SVP, Client Services Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration! Job Summary: We are looking for a strategic, experienced, and compliance-savvy Content Lead to guide our content efforts in the pharmaceutical marketing space. This role is responsible for developing and executing a robust content strategy that supports brand positioning, engages healthcare professionals (HCPs), and meets regulatory and legal standards. The ideal candidate has a strong background in medical communications, outstanding writing and editorial skills, and the ability to manage a high-performing content team that develops shortform SMS content across multiple therapeutic areas. Duties/ Responsibilities: Content Strategy & Development • Develop and lead content creation for pharmaceutical brand(s), collaborating with Client Services (CS) to understand the brand goals and content guardrails, ensuring continuity in the HCP journey. • Translate complex scientific and clinical data into clear, engaging, and compliant short form content for targeted audiences. • Ensure all content adheres to medical/legal/regulatory (MLR) review processes, internal guardrails, and evolving best practices based on HCP preference and performance data Cross-functional Collaboration • Partner with CS leads to understand breadth of content needed, brand strategic imperatives/challenges and goal of campaign, incorporating these to create a compelling content journey for target HCPs • Work closing with data and analytics teams to understand content performance; updating content best practices and guardrails based on data • Support the sales team in pitch preparation and RFP creation through relevant and strategic mockup creation based on brand briefs and provided HCP assets Innovation & Quality Control • Stay up-to-date with pharmaceutical marketing trends, digital engagement tactics, and therapeutic landscape developments. • Drive content innovation while ensuring rigorous regulatory standards are met. • Constant research of treatment landscape within relevant client therapeutic areas Education and Experience: • Bachelor's degree in Life Sciences, Communications, Journalism, Marketing, or a related field. • Advanced degree (e.g., PharmD, MPH, MS) or medical writing certification (AMWA) is a plus. • 5+ years in content strategy, editorial, or copywriting roles within the pharmaceutical or healthcare marketing industry. • 2+ years of team leadership experience, preferably in an agency or in-house pharma marketing setting. • Proven experience navigating MLR review processes and working within regulatory frameworks. • Deep understanding of pharma marketing channels and regulatory requirements. • Excellent writing, editing, and scientific communication skills. • Familiarity with Veeva PromoMats, Adobe Experience Manager, or other pharma CMS/workflow tools. • Strong organizational and project management skills. • Ability to collaborate cross-functionally and communicate effectively with both creative and scientific stakeholders. Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support client services teams by managing campaign documentation, tracking tasks, attending meetings, and assisting with submission and campaign processes. | 1-3 years pharmaceutical marketing experience, organizational skills, ability to work under deadlines, and some familiarity with Veeva and MLR submissions preferred. | Location: Atlanta or Remote USA Department: Client Services Reports To: Senior Vice President, Client Services Job type: Full Time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration! Job Summary We are seeking a client services coordinator who will be responsible for supporting multiple CS teams that manage campaigns across varying therapeutic areas and pharmaceutical manufacturers. You'll be day to day support for CS Managers and Associate Directors, managing document creation, tasks across cross functional teams, tracking and creating submission docs as well as attending and keeping track of various trainings. Duties/ Responsibilities • Creation of docs from draft to working status including: KOC decks, submission docs, internal status docs and trackers, etc • Join client meetings and status to take comprehensive notes detailing next steps and key takeaways • Creation of submission docs, submitting in Veeva Vault and managing status of jobs / timeline • Assist CS and Sales teams in creating mockups of SMS copy based on internal best practices and MLR rules • Support with tasks needed pre and post-launch including creation of tagging documents for agencies, running of target lists, testing and QA of campaign messaging, and monitoring inbound messages for AE/PQCs, and submitting timely requests for metrics from the data team • Work closely with sales and finance to notify of campaign delays and changes to dates that impact flighting and deliverables Experience • 1-3 year's experience in Pharmaceutical Marketing at an agency or similar • Veeva and MLR submission experience is a plus but not required • Ability to problem solve and perform logical inquiry • Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker • Travel as much as 1x per quarter for team meetings Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. • Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey; • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act; • Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching. Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.