ImageFIRST

Drive new healthcare business growth through prospecting, engaging decision-makers, and closing deals, while supporting existing accounts. | Minimum 5 years of B2B sales experience, preferably in healthcare or service industries, with strong negotiation and relationship skills. | Overview Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Job Overview Responsibilities & Qualifications As a Strategic Account Manager based in Pittsburg, California, you will dedicate approximately 80% of your time to driving new business growth across hospitals, outpatient centers, and healthcare systems, while spending the remaining 20% providing strategic support to existing key accounts. The ideal candidate brings a proven background in solution-based B2B sales, thrives in a field-oriented, relationship-driven environment, and is passionate about helping healthcare providers enhance the patient experience through clean, safe, and dependable textile and facility service solutions. Why Join ImageFIRST? We’re not just offering a job—we’re offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, we’re growing fast and looking for talented sales professionals to help expand our impact. ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors. Learn more about us at https://www.imagefirst.com/company/ Responsibilities • Proactively identify and develop new business opportunities within hospitals, health systems, ambulatory surgery centers, and large outpatient facilities. • Strategically prospect and engage key decision-makers in departments such as infection control, environmental services, nursing, purchasing, and administration. • Deliver consultative, needs-based presentations that demonstrate how ImageFIRST enhances compliance, patient satisfaction, and operational efficiency. • Navigate complex, multi-stakeholder sales cycles to successfully close new business in alignment with monthly and quarterly objectives. • Maintain accurate and up-to-date records of sales activity, pipeline progress, and account information within CRM. • Serve as the primary point of escalation and support for major existing accounts in partnership with local service teams. • Conduct regular site visits and quarterly business reviews to evaluate service satisfaction, strengthen relationships, and identify opportunities for account growth. • Collaborate closely with Service and Operations teams to ensure exceptional customer experience and flawless service execution. • Monitor account performance and retention risks, taking proactive measures to resolve issues and maintain long-term partnerships. Qualifications • Bachelor’s degree preferred; equivalent professional experience will be considered. • Minimum of 5 years of B2B sales experience, ideally within healthcare, facility services, or other service-based industries. • Demonstrated success in new business development, including prospecting, presenting, and closing deals with C-suite and operational leaders. • Strong understanding of healthcare sales cycles and the ability to navigate complex decision-making environments using a value-based selling approach. • Exceptional interpersonal, communication, and negotiation skills. • Comfortable working in the field and traveling within the assigned territory (up to 50%). Preferred Experience • Experience selling outsourced services (e.g., laundry, janitorial, dietary, or environmental services) to healthcare providers. • Familiarity with infection prevention, Joint Commission standards, or other healthcare compliance regulations. • Proficiency with Salesforce or a similar CRM for tracking sales activity and pipeline management. • Proven track record of 5+ years in B2B sales, with industry experience strongly preferred. • Strong negotiation skills with the ability to influence decision-makers and close complex deals. Company Values & Benefits Required Competencies: • Be Respectful: Value all we come in contact with • Be Remarkable: Create a positive moment with every interaction • Be Safe: Keep ourselves and those around us safe • Be Honest: Be guided by truthfulness in all we do In addition to a competitive base salary and uncapped commission plan, we offer: • Medical, dental, and vision coverage. • Weekly pay. • Tuition reimbursement. • Referral program. • Paid parental leave. • 401(k) with company match. • Paid time off & holidays. • Pet, legal, and hospital indemnity insurance options. • A collaborative, value-driven culture with real opportunities for career growth. ImageFIRST is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nation origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion and the diversity of our associates.

Manage all aspects of plant operations including personnel, production, safety, budgeting, vendor relations, and compliance. | High school diploma required, knowledge of financial systems, flexible schedule, computer skills, wage and hour experience, healthcare or universal precautions training preferred. | Overview Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Check out our company page: https://www.imagefirst.com/company/ Responsibilities & Qualifications The primary focus of this position is to manage all aspects of plant operations Tuesday - Saturday (5:00am - 3:00pm) Pay range $75,000 - $95,000 + Annual bonus RESPONSIBILITIES: • Personnel, productivity, safety compliance, production planning, maintenance, equipment operation and departmental communication • Additional focus to include financial budgeting, forecasting, vendor negotiations, plant improvements, cost reduction and administrative compliance • Manage Production Supervisor’s scope of responsibilities • Manage production environment within budgetary parameters • Manage product inventory within budgetary parameters • Execute product orders within budgetary parameters • Provide production reporting to all company executives as needed • Maintain and assure all company associate programs are executed • Execute and administer monthly Safety Committee meetings • Execute weekly team production meetings • Execute daily production supervisor staff meetings • Manage the Maintenance Department assuring scope of responsibilities are met • Conduct daily product audits to assure quality standards are met • Manage Associates as needed within the scope of progressive disciplinary guidelines • Manage and execute all Human Resource functions as it relates to plant operations and functions • Manage and assure housekeeping schedule is followed • Manage departmental associates to perform scope of responsibilities in an efficient and safe manner MINIMUM QUALIFICATIONS: • High school diploma or equivalent required, Bachelor's degree preferred • Knowledge of financial systems • Ability to work on a flexible schedule • Computer proficiency • Wage and hour experience • Ability to be trained in multi-faceted capacities • Health care or universal precautions training preferred Company Values & Benefits Required Competencies: • Be Respectful: Value all we come in contact with • Be Remarkable: Create a positive moment with every interaction • Be Safe: Keep ourselves and those around us safe • Be Honest: Be guided by truthfulness in all we do Benefits: • Weekly pay • Medical, Dental, Vision • Pet, Legal, and Hospital Indemnity Insurance • 401k (match) • Paid Time Off Package • Paid Parental leave • Tuition Reimbursement • Referral Program • Great company culture • Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.