IKS Health

Oversee and optimize revenue cycle processes across multiple healthcare locations, analyze KPIs, and collaborate with internal and external stakeholders. | Requires 10-12 years in revenue cycle management, healthcare or related degree, proficiency in healthcare software, and strong leadership skills. | Job Details About IKS Founded in 2006, IKS Health enables providers to provide better, safe, and more efficient care at scale. With over 12,000 employees, including over 1,500 physicians, and technologists, IKS Health provides solutions for over 150,000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. We offer clinical, financial and administrative healthcare solutions for improved operational efficiency, better patient outcomes, optimized productivity, and revenue. Position Overview As Regional Revenue Cycle Manager Operations Leader you will play a pivotal role in overseeing and improving a region's revenue cycle by managing daily operations with customers, leading staff, and ensuring compliance with healthcare regulations and payer policies. We are looking for a highly skilled and experienced professional to support national customers and align with regional groups to take ownership of their accounts. This role involves coordinating and discussing business metrics with clinical managers and regional leadership across one enterprise and 5 to 6 different internal teams. Key duties include monitoring key performance indicators (KPIs), analyzing data to identify revenue opportunities, and collaborating with other departments to streamline processes. This role also requires strong leadership, strategic planning, and the ability to manage budgets and build relationships. Key responsibilities Oversee all aspects of the revenue cycle across multiple customers within various locations. Track and analyze key performance indicators (KPIs) such as denial rates, collection rates, and charge lag. Generate and present detailed reports on revenue cycle performance to senior management. Identify inefficiencies, implement new strategies, and utilize technology (like EHR systems) to improve workflow, reduce costs, and increase revenue. Contribute to budgeting, forecasting revenue, and managing expenses related to the revenue cycle. Build and maintain relationships with external partners to optimize financial performance and resolve issues. Work with internal departments, such as finance and clinical staff, to ensure accurate documentation and reporting. Required skills and qualifications This position requires 60% to 80% travel in the first year. 10-12 years experience in revenue cycle management. Offshore operations experience preferred Strong leadership, team management, and interpersonal skills. Ability to analyze data, identify trends, and make data-driven recommendations. Proficiency in revenue cycle management software, electronic health records (EHR), and Microsoft Office Suite is often required. Deep understanding of healthcare regulations, billing rules, and payer contracts is essential. Ability to resolve complex issues with both internal teams and external clients. Excellent communication and presentation skills are needed. A bachelor's degree is required, preferably in business, healthcare, or a related field. Education: A bachelor's degree is required, preferably in business, healthcare, or a related field. Compensation and Benefits: The base salary range for this position is $175,000-$200,000 a year. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Oversee and optimize revenue cycle operations across multiple regions, analyze KPIs, and implement process improvements. | Extensive experience in revenue cycle management, healthcare regulations, payer contracts, and leadership skills. | Job Details About IKS Founded in 2006, IKS Health enables providers to provide better, safe, and more efficient care at scale. With over 12,000 employees, including over 1,500 physicians, and technologists, IKS Health provides solutions for over 150,000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. We offer clinical, financial and administrative healthcare solutions for improved operational efficiency, better patient outcomes, optimized productivity, and revenue. Position Overview As Regional Revenue Cycle Manager Operations Leader you will play a pivotal role in overseeing and improving a region's revenue cycle by managing daily operations with customers, leading staff, and ensuring compliance with healthcare regulations and payer policies. We are looking for a highly skilled and experienced professional to support national customers and align with regional groups to take ownership of their accounts. This role involves coordinating and discussing business metrics with clinical managers and regional leadership across one enterprise and 5 to 6 different internal teams. Key duties include monitoring key performance indicators (KPIs), analyzing data to identify revenue opportunities, and collaborating with other departments to streamline processes. This role also requires strong leadership, strategic planning, and the ability to manage budgets and build relationships. Key responsibilities Oversee all aspects of the revenue cycle across multiple customers within various locations. Track and analyze key performance indicators (KPIs) such as denial rates, collection rates, and charge lag. Generate and present detailed reports on revenue cycle performance to senior management. Identify inefficiencies, implement new strategies, and utilize technology (like EHR systems) to improve workflow, reduce costs, and increase revenue. Contribute to budgeting, forecasting revenue, and managing expenses related to the revenue cycle. Build and maintain relationships with external partners to optimize financial performance and resolve issues. Work with internal departments, such as finance and clinical staff, to ensure accurate documentation and reporting. Required skills and qualifications This position requires 60% to 80% travel in the first year. 10-12 years experience in revenue cycle management. Offshore operations experience preferred Strong leadership, team management, and interpersonal skills. Ability to analyze data, identify trends, and make data-driven recommendations. Proficiency in revenue cycle management software, electronic health records (EHR), and Microsoft Office Suite is often required. Deep understanding of healthcare regulations, billing rules, and payer contracts is essential. Ability to resolve complex issues with both internal teams and external clients. Excellent communication and presentation skills are needed. A bachelor's degree is required, preferably in business, healthcare, or a related field. Education: A bachelor's degree is required, preferably in business, healthcare, or a related field. Compensation and Benefits: The base salary range for this position is $175,000-$200,000 a year. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Submit clean claims, address rejections quickly, route claims appropriately, and collaborate to meet productivity and quality targets. | High school diploma required, Medicaid experience mandatory, 1-2 years healthcare RCM or billing preferred, proficiency in Microsoft Office and G Suite, strong typing skills, and ability to work in a fast-paced team environment. | About IKS www.ikshealth.com Founded in 2006, IKS Health enables providers to provide better, safer, and more efficient care at scale. With over 12,000 employees, including over 1,500 physicians and technologists, IKS Health provides solutions for over 150,000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. We offer clinical, financial, and administrative healthcare solutions for improved operational efficiency, better patient outcomes, optimized productivity, and revenue. We are a Patient Contact Center environment. Individual performance measurement while working within a team atmosphere Comprehensive 4 weeks training program Variable incentive bonus and recognition programs Opportunities for career growth Key Responsibilities Work as part of a billing team to submit accurate, clean claims to payers through the client billing system. Address clearinghouse and front-end rejections within a 24-hour turnaround time. Route claims to appropriate departments when client or IKS input is required. Ensure billing actions are resolution-focused and completed within agreed turnaround times. Collaborate with teammates and leadership to meet productivity and quality targets. Qualifications Required: High School Diploma or GED. Preferred: Associate’s or Bachelor’s degree in business, healthcare administration, or related field. Required Experience MUST HAVE Medicaid experience. Preferred: Prior experience in Healthcare RCM, Medical Billing, or Claims Processing(1-2 years). Candidates with experience in: Insurance claims/policy processing Accounting / Finance (transaction handling, reconciliations) Administrative roles requiring accuracy and case resolution Skills & Competencies Technical / Functional Basic proficiency in G Suite & Microsoft Office Suite (Excel, Outlook, Word). Strong typing speed and accuracy. Comfort with computer-based systems and multitasking across applications Behavioral Resolution focus and problem-solving mindset. Attention to detail and accountability. Teamwork and clear communication. Ability to perform in a fast-paced environment. Why Join IKS Health? Gain experience in the U.S. Healthcare Revenue Cycle Management. Structured training and support provided. Opportunities to grow within our expanding Dallas Contact Center Operations. Compensation and Benefits: The pay range for this position is $14 to $21 per hour. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package including healthcare, 401(k), and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Lead BI teams to transform reporting into analytics, deliver insights on business KPIs, manage team performance and training, and provide analytics-driven business opportunities in US healthcare RCM. | 15+ years experience with 10+ years in reporting & analytics in outsourcing industry, 10+ years US healthcare RCM experience, 5+ years managing reporting analysts, knowledge of BI tools, project management preferred, and excellent communication and stakeholder skills. | About IKS Health www.ikshealth.com IKS Health enables the enhanced delivery of exceptional healthcare for today's practicing clinicians, medical groups, and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality, and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States. — IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare, spanning administrative, clinical, and operational burdens, so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we're creating transformative value in healthcare and empowering clinicians to build healthier communities. Profile Description: This role will be responsible for leading his/her teams by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business's key stakeholders, including internal staff, partners, and clients. This position will be ultimately responsible for helping transform the company into a business that truly differentiates and competes on analytics. Key Responsibilities: Process: Ensure that the BI organization is transformed from a reporting team into an analytics team. Provide insights, patterns, deep dive on anomalies in the process KPI performance of existing clients. Big Data Analytics to identify significant gains in efficiency and customer satisfaction. Predictive capabilities across the enterprise to extract actionable, forward-looking insights from growing data assets. Contextual analytics/AI-powered analytics to solve complex business problems People: Support and ensure performance improvement across the entire BI function through tracking, feedback, Coaching, and development interventions across all levels. Accountable for checking attrition within the team through timely identification and retention of probable exits in the team Ensure an engaged and motivated workforce through timely and effective ESAT initiatives. Ensuring a Learning culture through a 100% Training program coverage for members in the Team. Develop the skills of the BI team through continuous training and skill development workshops. Support and manage your team's project priorities, deadlines, and deliverables. Ensure 100% compliance of the BI/MIS team with all applicable compliance requirements. Updates and maintains own expertise, shares this with colleagues, and contributes to a positive work environment. A Client: Set up a reporting system for business KPIs that were used to position our competitive advantage at the time of contract negotiations (ex, Cash upside) Financial: Provide analytical and contextual insights on potential business opportunities (ex, cash upside). Report on performance and insights on performance anomalies on business KPIs (ex, cash upside performance vs target agreed in the contract) Qualifications: A graduate in any stream is a must. (Preferred in fields like mathematics, statistics, etc.A ) BA preferred from a UGC/AICTE-approved institute. Role Prerequisites: Overall experience of 15 plus years, wherein 10 plus years in handling reporting & analytics in the outsourcing industry for multiple customers A relevant experience of 10+ years in the US healthcare RCM 5 plus years of experience in managing a team of reporting analysts Functional Competencies: Knowledge of the various suites of BI tools and software available in the market. Knowledge across any RCM function & US Healthcare. The ability to create a business intelligence strategy for the business. Experience and Knowledge of Project Management would be preferred Certification in statistics and data science would be preferred Excellent Communication Skills Detail Orientation Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage expectations effectively Ability to deliver high impact amid complexity, ambiguity, and competing priorities Consultative Skills Dealing with Ambiguity Compensation and Benefits: The base salary range for this position is $200k-$225k. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Type: Full-time Pay: $200,000.00 - $225,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Health insurance • Life insurance • Paid time off • Referral program • Retirement plan • Vision insurance Work Location: Remote