Ignite Visibility LLC

Lead strategic relationships with mid-market and enterprise clients for web and digital projects, oversee delivery teams, and drive account growth. | 8+ years in account management with 3+ years director-level experience managing enterprise digital accounts, strong technical understanding of web development, Agile delivery, and CRM proficiency. | Ignite Visibility is a leading digital marketing agency that empowers businesses to excel online from national to local strategies. We are committed to helping our clients achieve their digital marketing goals through innovative strategies, cutting-edge technology, and exceptional service. Our team is dedicated to delivering outstanding results and continually raising the bar in the digital marketing industry. As a result, we are seeking an expert account management leader to lead web and digital services clients for us. If you love client services, strategy, web dev, and all things digital marketing, come join our team! About the Role: We’re seeking a full-time remote Account Director, Web & Digital to lead strategic relationships with our mid-market and enterprise clients, with a strong focus on digital initiatives and web development. This role requires a blend of client leadership, technical fluency, and delivery oversight - acting as the strategic link between stakeholders and internal teams. You’ll be responsible for ensuring the success of complex web and digital projects by deeply understanding client goals, shaping project roadmaps, and guiding cross-functional teams. You’ll also play a pivotal role in growing client relationships and identifying new business opportunities. Key Responsibilities: • Lead and grow strategic relationships with enterprise and mid-market clients, serving as a trusted advisor across business and digital initiatives. • Act as the primary point of contact for executive stakeholders, ensuring alignment, transparency, and long-term value. • Drive the delivery of high-impact web and digital experiences - ensuring technical feasibility, business relevance, and on-time execution. • Translate client needs into clear roadmaps and technical requirements, working closely with engineers, product managers, and strategists. • Maintain strong oversight of project delivery, ensuring work meets scope, timelines, and quality expectations. • Partner with internal leadership to resource, structure, and scale teams based on evolving project needs. • Uncover and pursue account growth opportunities including upsells, cross-sells, and long-term partnership expansions. • Maintain a deep understanding of each client’s business, industry, web ecosystem, and success metrics. • Serve as a technical-savvy liaison, able to bridge business objectives with development and delivery realities. • Lead key meetings including planning sessions, delivery reviews, and retrospectives — ensuring clarity and accountability throughout. Requirements: • 8+ years of experience in account management, client services, or digital strategy, including at least 3 years in a director-level (or equivalent) role for web project and accounts • Demonstrated success leading enterprise-level digital accounts, particularly in web development initiatives, with a strong understanding of the full web development lifecycle — from planning and UX/UI to QA and deployment. Technical knowledge is essential, though hands-on coding is not required. • Proven ability to manage cross-functional delivery teams in Agile, Scrum, or hybrid environments, ensuring high-quality execution and alignment with client goals. • Strong leadership, communication, and stakeholder management skills, with the ability to navigate seamlessly between technical and non-technical teams. • Strategic thinker with a knack for simplifying complex problems and delivering actionable, technically sound solutions. • Proficient with digital tools and platforms, including CMS (e.g., Webflow, WordPress, Contentful), marketing tech stacks, CRM systems (e.g., HubSpot, Salesforce), analytics platforms, and SEO tools. • Background in digital agencies, SaaS companies, or consulting environments, with experience managing global or multi-brand digital programs. • Proven track record of identifying and driving upsell or growth opportunities within existing client relationships. Nice to Have: • Understanding of SEO strategy, content governance, or performance marketing. • Experience guiding web projects in regulated industries or complex stakeholder environments. What We Offer: • Competitive compensation package with performance incentives. • Comprehensive benefits including health, dental, and vision insurance. • A collaborative, growth-oriented culture where innovation is valued. • Opportunities for professional development and career growth. • Fully remote workforce

Lead content strategy and write SEO-driven, high-impact content for enterprise clients, managing projects from planning through execution and optimization. | 6+ years of content strategy and writing experience, proficiency with Google Workspace, SEO knowledge, strong writing and editorial skills, and ability to manage multiple projects independently. | Salary: $30-$36/hr. Ignite Visibility is a fast-growing and award-winning digital marketing agency at the innovation of creativity, technology, and data within the national to local digital marketing space. Were passionate about creating impactful, meaningful content that connects with audiences and drives results. Our content team plays a critical role in shaping how we communicate with our audiencesand now were looking for a talented full-time contractor to our Content team as a Content Strategist & Writer to lead the charge in creating compelling, high-impact, and data-driven content for enterprise national to local clients. The Senior Content Strategist and Writer is responsible for owning content strategy and writing effective high high-performing content daily for assigned brands and client. Essential Functions Be a strategic partner for our clients Write and edit SEO driven and impactful content Ownership of strategies and campaigns from start to finish. This includes planning, overseeing execution, optimization, and strategy Attend client onboarding meetings to ensure all questions are answered and supporting materials are gathered for a successful start to the clients campaign Develop high-quality content that addresses each stage of the buyer personas journey Create and maintain editorial calendars, content playbooks, taxonomies, website and email flows, blog content, ebooks, ad copy, press releases, infographics, and content migration plans for clients Perform interviews, as needed, to gather critical insights to shape the story and topic Collaborate with the design team to ensure content is packaged effectively to drive engagement yet consistent with the clients brand standards Collaborate with the SEO team to implement SEO best practices into all content deliverables Ensure all assigned content is completed on time and on budget. Identify any potential impediments to autonomously problem solve or escalate to senior management for help as necessary Ensure all assigned content is on-brand, consistent in terms of style, quality, and tone of voice Ensure all assigned content is optimized for search across all digital channels for multiple buyer personas Uses all of the companys business management and communication platforms to keep stakeholders informed, tasks assigned, and projects well managed in accordance with deadlines Performs ongoing professional development to keep pace with changes and trends within the digital marketing industry Performs other duties as assigned by management Required Skills 6+ years' content strategy and writing experience Proficiency in the Google Workspace suite of products and Project systems Enterprise multi-location franchise client experience Strong writing and editorial skills, including a mastery of the English language, spelling, and grammar Experience working collaboratively across digital teams, including account managers, SEO professionals, and operations Ability to work on multiple projects and subjects simultaneously and juggle priorities Knowledge of SEO as it pertains to content production and optimization Sound content research and fact-checking capabilities Motivated, self-starter who can work independently and take ownership of their work and their accounts in a deadline-driven environment Excellent communication skills, both verbally and in written form Core Competencies Communicate clearly and concisely, both orally and in writing Excellent time management skills with a proven ability to meet deadlines Excellent organizational skills and attention to detail Ability to function well in a high-paced and, at times, stressful environment Connect with team members in an effective matter Comfortable being on the phone and Zoom calls Why Ignite Visibility? The opportunity to grow and build a long-term career with us Top-Tier Franchise Marketing Supplier by Entrepreneur Magazine (2018-2024) A collaborative environment focused on client success and career development Fully remote workforce Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative) Named Fastest-Growing Private Companies in San Diego (2016-2022) Named Best Places to Work in San Diego 2017, 2020 Named Inc 5000 Fastest Growing Companies 2017-2024 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. In addition, duties, responsibilities, and activities may change with or without notice Location remote work