IDT

Design, develop, and maintain back-end systems and services, collaborating with stakeholders to deliver high-quality software. | Requires 3+ years of experience in Go or another backend language, with skills in microservices, REST/gRPC, NoSQL databases, Kafka, Docker, and good communication. | We are looking for a Middle Golang Software Engineer to join our flagship product – BOSS Revolution. You have a chance to work with a team of outstanding professionals on a really challenging product: a fast-growing International Calling business with millions of real users. You will never be bored—our team is dynamic, as are our products. Be ready to face thrilling professional challenges and use your strong hard and soft skills to solve them as a Team player. Requirements: • 3+ years of production experience in Go or another BE language • Understanding of modern design patterns and proven experience applying them, especially SOLID, DRY and KISS. • Experience in designing and maintaining complex systems. • Experience in DDD and EDA. • Experience with microservices. • Experience in building REST, gRPC and/or GraphQL communication interfaces. • Strong problem-solving skills. • Experience with NoSQL databases (MongoDB. Couchbase). • Experience with Kafka. • Knowledge and experience with Docker, Git. • Good communication skills and a team player.A good level of English – B2 or higher. It would be a plus to have: • Experience in building sustainable event driven systems from scratch • Experience in AWS and CDK • Experience with GitHub actions and other CI/CD solutions. Responsibilities: • Design, develop, and maintain back-end systems and services. • Collaborate with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions. • Write clean, maintainable, and efficient code. • Optimize applications for maximum speed and scalability. • Ensure the security and integrity of applications. • Troubleshoot and debug issues as they arise. • Mentor and guide junior engineers, fostering a culture of learning and growth. (for seniors) • Stay up-to-date with the latest industry trends and technologies. We are pleased to offer: • Remote work flexibility – work from anywhere as B2B contract with competitive gross compensation in USD • If you are in Belarus and Moldova - there are perfect office spaces. • Top-tier hardware to support your productivity. • An exciting and challenging job with talented people around. • Continuous learning and career growth opportunities. • Coverage for professional development: training, seminars, and conferences. • More perks for the Minsk and Chisinau office employees. • Access to high-quality English lessons A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Recruit and support retail agents for international money transfer services, and grow transaction volumes. | Minimum 5 years of sales experience in money transfer, bilingual in English and Spanish preferred, willing to travel, and experience in developing retail networks. | Filled by Juan Manuel Rodriguez IDT is currently looking for a Money Transfer Sales Representative. IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives that could help us grow by negotiating agreements with new and existing money transfer agents. You can be a part of this high-performing group too by demonstrating the ability to target new markets, travel to prospect and recruit new agents, and work closely with our regional sales team and internal teams to identify prospects. As a member of our team, you would have the opportunity to: • Recruit new Retail Agents and assist in closing deals and growing transaction volumes in all locations; • Provide support to new and existing agents to achieve agreed-upon transaction and revenue targets; • Formulate, in conjunction with our Agent Performance Team, promotions, incentives, and long-term agreements with retail agents to preserve and grow volumes while meeting revenue and profitability goals; • Participate in events, promotions, and other marketing activities to increase consumer awareness, and generate trial and repeat usage of the service; • Submit weekly and monthly performance reports to the Regional Sales Manager and others in management, as required. We would be happy to see: • Minimum 5 years experience in selling international money transfer services to small and medium-sized businesses. • Bachelor's degree preferred. • Candidates must be willing to travel at least 50% of his/her normal business time. • Candidates must have a successful record in developing, maintaining, and growing an MT retail network, especially one servicing the US-to-Africa MT corridor. Requirements: • Proven work experience in a relevant role, including as an account manager; • Bilinguals with fluency in both English and Spanish are preferred; • Must be prepared to go a retailer to retailer visiting customers; • Basic computer skills - comfortable using tablet and/or Bluetooth equipment; • Ability to communicate, present and influence key stakeholders at all levels; • Proven ability to multitask while maintaining sharp attention to detail; • Authorized to work for all US employers; • Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program). We offer you: • Competitive salary and the ability to earn commissions. • Mileage and gas reimbursement program. • On-the-job training and a dynamic work environment. • Excellent and competitive benefits package, including but not limited to medical, dental, 401(k), life insurance, tuition reimbursement, and employee referral program About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Support marketing by managing customer lifecycle analytics, campaign performance evaluation, segmentation, and reporting using marketing technology tools. | 5+ years in similar roles with experience in Amplitude or Braze, SQL, Tableau, A/B testing, and a quantitative or related academic background. | IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. The Senior Customer Lifecycle Analyst will support our marketing department’s industry-leading performance by being a technical expert and strategic guide. Responsibilites: • Technology, Architecture and Data: • Become a systems expert, cultivating knowledge of the marketing technology stack (Braze, Amplitude, data warehouse). • Help the marketing team understand the end-to-end implementation of campaigns, including data requirements and technical setups. • Understand the data architecture and understand how it impacts customer segmentation and marketing segmentation strategies. • Build and maintain dynamic customer attributes, events, and cohorts in Braze or Amplitude to support campaigns. • Partner with engineering teams to define requirements for new custom attributes, events, and API integrations. • Lead customer marketing innovation by unlocking opportunities for automation. • Campaign Performance: • Be proactive problem solvers, identifying growth opportunities and delivering actionable insights to support strategic business decisions. • Evaluate the effectiveness of promotions and marketing programs and make recommendations to optimize campaigns. • Translate insights into promotional strategies. Analyze customer behavior and campaign performance to identify insights. • Collaborate with the marketing team to improve segmentation sophistication, A/B testing, journey pathing, and reporting to improve lifecycle marketing strategies. • Oversee Next Best Offer programs: Drive “next best offer” across multiple channels based on customer segmentation, lifecycle, and business goals. • Develop testing strategies tied to segmentation and customer personas to maximize user upselling and cross-selling opportunities within the customer ecosystem. • Identify churn drivers and implement strategies to improve retention rates. • Collaborate and provide strategic guidance on programs for the VIP segment. • Provide recommendations for improving campaign targeting and personalization based on data analysis. Analytics: • Develop and maintain dashboards and reporting tools to track campaign KPIs. • Create specialized reports and dashboards that answer key business questions and provide insights into user behavior. • Reporting on and optimizing ROI. • Leverage data from multiple data sources including the data warehouse to build ad hoc reports or augment the reporting of the marketing platforms. Requirements • 5+ years of experience in similar positions. • Advanced English. • Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics, or Business) or practical experience in Customer Lifecycle planning and analytics • Previous experience with either Amplitude or Braze • A/B and multivariate testing experience, including test design, reporting and analysis to understand incremental lift • Working knowledge of SQL • Knowledge of Tableau The Senior Customer Lifecycle Analyst will report to the Executive Vice-President Analytics and work in close collaboration with the Customer Marketing Director. They will join an existing Analytics department with a proven history of driving value across the organization. The Customer Lifecycle Analyst will also partner with various marketing stakeholders on a daily basis as part of their responsibilities. This is a very exciting opportunity to join an established team, at a growing and stable multinational firm, at the cutting edge of analytics and marketing technology! PLEASE SUBMIT CV IN ENGLISH

Support marketing by managing customer lifecycle analytics, building and maintaining marketing data attributes, optimizing campaign performance, and developing dashboards for KPI tracking. | Requires experience with Amplitude or Braze, A/B testing expertise, academic or practical background in analytics or related fields, and preferably SQL and Tableau knowledge. | The Senior Customer Lifecycle Analyst will support our marketing department’s industry-leading performance by being a technical expert and strategic guide. There are 3 types of responsibilities: Technology Architecture & Data •Become a systems expert, cultivating knowledge of the marketing technology stack (Braze, Amplitude, data warehouse). •Help the marketing team understand the end-to-end implementation of campaigns, including data requirements and technical setups. •Understand the data architecture and understand how it impacts customer segmentation and marketing segmentation strategies. •Build and maintain dynamic customer attributes, events, and cohorts in Braze or Amplitude to support campaigns. •Partner with engineering teams to define requirements for new custom attributes, events, and API integrations. •Lead customer marketing innovation by unlocking opportunities for automation. Campaign Performance: •Be proactive problem solvers, identifying growth opportunities and delivering actionable insights to support strategic business decisions. •Evaluate the effectiveness of promotions and marketing programs and make recommendations to optimize campaigns. •Translate insights into promotional strategies. Analyze customer behavior and campaign performance to identify insights. •Collaborate with the marketing team to improve segmentation sophistication, A/B testing, journey pathing, and reporting to improve lifecycle marketing strategies. •Oversee Next Best Offer programs: Drive “next best offer” across multiple channels based on customer segmentation, lifecycle, and business goals. •Develop testing strategies tied to segmentation and customer personas to maximize user upselling and cross-selling opportunities within the customer ecosystem. •Identify churn drivers and implement strategies to improve retention rates. •Collaborate and provide strategic guidance on programs for the VIP segment. •Provide recommendations for improving campaign targeting and personalization based on data analysis Analytics •Develop and maintain dashboards and reporting tools to track campaign KPIs. •Create specialized reports and dashboards that answer key business questions and provide insights into user behavior. •Reporting on and optimizing ROI. •Leverage data from multiple data sources, including the data warehouse, to build ad hoc reports or augment the reporting of the marketing platforms. The Senior Customer Lifecycle Analyst will report to the Executive Vice President of Analytics and collaborate closely with the Customer Marketing Director. The Analyst will join an existing Analytics department with a proven history of driving value across the organization. As part of their responsibilities, the Analyst will also partner with various marketing stakeholders on a daily basis. This is a very exciting opportunity to join an established team at a growing and stable multinational firm at the cutting edge of analytics and marketing technology! Education/Certification/#of Years Experience Required/Required Skills EDUCATION/ CERTIFICATION/ # OF YEARS EXPERIENCE REQUIRED/ REQUIRED SKILLS Minimum qualifications include: •Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics, or Business) or practical experience in Customer Lifecycle planning and analytics •Previous experience with either Amplitude or Braze •A/B and multivariate testing experience, including test design, reporting and analysis to understand incremental lift Other desirable characteristics include: •Working knowledge of SQL •Knowledge of Tableau About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Lead marketing technology and data analytics efforts to optimize customer lifecycle campaigns, develop segmentation strategies, and provide actionable insights to improve marketing performance. | 5+ years in customer lifecycle analytics or related roles with experience in Braze or Amplitude, SQL, A/B testing, Tableau, and a quantitative academic or practical background. | IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. The Senior Customer Lifecycle Analyst will support our marketing department’s industry-leading performance by being a technical expert and strategic guide. Responsibilites: • Technology, Architecture and Data: • Become a systems expert, cultivating knowledge of the marketing technology stack (Braze, Amplitude, data warehouse). • Help the marketing team understand the end-to-end implementation of campaigns, including data requirements and technical setups. • Understand the data architecture and understand how it impacts customer segmentation and marketing segmentation strategies. • Build and maintain dynamic customer attributes, events, and cohorts in Braze or Amplitude to support campaigns. • Partner with engineering teams to define requirements for new custom attributes, events, and API integrations. • Lead customer marketing innovation by unlocking opportunities for automation. • Campaign Performance: • Be proactive problem solvers, identifying growth opportunities and delivering actionable insights to support strategic business decisions. • Evaluate the effectiveness of promotions and marketing programs and make recommendations to optimize campaigns. • Translate insights into promotional strategies. Analyze customer behavior and campaign performance to identify insights. • Collaborate with the marketing team to improve segmentation sophistication, A/B testing, journey pathing, and reporting to improve lifecycle marketing strategies. • Oversee Next Best Offer programs: Drive “next best offer” across multiple channels based on customer segmentation, lifecycle, and business goals. • Develop testing strategies tied to segmentation and customer personas to maximize user upselling and cross-selling opportunities within the customer ecosystem. • Identify churn drivers and implement strategies to improve retention rates. • Collaborate and provide strategic guidance on programs for the VIP segment. • Provide recommendations for improving campaign targeting and personalization based on data analysis. Analytics: • Develop and maintain dashboards and reporting tools to track campaign KPIs. • Create specialized reports and dashboards that answer key business questions and provide insights into user behavior. • Reporting on and optimizing ROI. • Leverage data from multiple data sources including the data warehouse to build ad hoc reports or augment the reporting of the marketing platforms. Requirements • 5+ years of experience in similar positions. • Advanced English. • Academic background in a quantitative or related field (e.g., Analytics, Applied Mathematics, Economics, Statistics, or Business) or practical experience in Customer Lifecycle planning and analytics • Previous experience with either Amplitude or Braze • A/B and multivariate testing experience, including test design, reporting and analysis to understand incremental lift • Working knowledge of SQL • Knowledge of Tableau The Senior Customer Lifecycle Analyst will report to the Executive Vice-President Analytics and work in close collaboration with the Customer Marketing Director. They will join an existing Analytics department with a proven history of driving value across the organization. The Customer Lifecycle Analyst will also partner with various marketing stakeholders on a daily basis as part of their responsibilities. This is a very exciting opportunity to join an established team, at a growing and stable multinational firm, at the cutting edge of analytics and marketing technology! PLEASE SUBMIT CV IN ENGLISH