ICW Group

The Risk Analyst collaborates and supports underwriters through various account management activities, contributing to profitability and revenue goals. This role involves providing excellent customer service while ensuring accurate and efficient processing of policies. | A high school diploma is required, with a bachelor's degree preferred. Candidates should have a minimum of 1 year of related experience or an equivalent combination of education and experience. | Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to collaborate and support a team of underwriters through various account management activities. This position is responsible for contributing to the profitability and revenue goals of the department through individual account underwriting support. This position exists to provide excellent customer service to both internal and external customers while ensuring that policies are processed accurately and efficiently. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the Underwriters through account management assistance. Collects account and insured information for analysis by communicating directly with agents on behalf of underwriters as needed. Performs tasks to directly support the underwriting staff during such stages of the process as pre-quote, bind and post-bind type tasks for new business, renewals, and mid-term changes. Collaborates with underwriters and agents as needed to communicate account status and complete outstanding subjectivities. Liaises with underwriters to confirm binder and policy issuance instructions for policies and midterm change requests. Adheres to all service standards by creating and delivering policies in an accurate and timely manner. Processes subsequent endorsement activity and renewal processing. Generates and delivers renewal solicitation and non-renewal letters based on instruction from underwriters. Manages and prioritizes workloads to meet due dates. Ensures electronic file maintenance. Provides customer service to both internal and external customers. Responds promptly to all internal and external customer requests. Fosters strong relationships with agency staff and consultative in nature. Responds to moderately complex inquiries from agency staff and within letter of authority. Completes other underwriting account support tasks with minimal supervision as per company guidelines. Serves as a mentor to junior level team members. Identifies workflow issues and recommends changes for process improvement. Duties may include any reasonable Company- related assignments as directed by Management. Trains co-workers on computer systems and department procedures. Supports the team in achieving department goals. Assists in developing standard processes and job aids for the team. SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities. EDUCATION AND EXPERIENCE High school diploma or general education diploma (GED), required. Bachelor’s degree preferred. Minimum 1 year of related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS None required. KNOWLEDGE AND SKILLS Strong organizational skills with the ability to effectively handle multiple assignments, prioritize work, and meet deadlines in a dynamic and results driven environment. Ability to work independently as a member of a team. Ability to collaborate successfully in various settings. Knowledge of Commercial Lines coverages (CAP, Property, GL, Excess, and WC). Highly motivated with initiative, and a proactive approach to deliverables. Knowledge and working understanding of business and financials concepts. Proficient analytical skills. Ability to work in a detail-oriented environment. Excellent written and verbal communication skills in a variety of settings. Customer centric mindset to service and resolution. Proficient in Microsoft products and ability to quickly master proprietary and vended software applications. Understanding of policy structure, policy forms, and endorsements preferred. Knowledge of insurance accounting a plus. Ability to master and apply new knowledge. PHYSICAL REQUIREMENTS Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity #LI-NT1 # #LI-Remote The current range for this position is $25.91 - $40.86 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? • Challenging work and the ability to make a difference • You will have a voice and feel a sense of belonging • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • Want to continue learning? We’ll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category DIC At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.

The Associate Litigation Attorney will manage workers’ compensation cases and provide litigation and claims legal advice. This role involves collaborating with experienced attorneys and developing legal strategies for claims cases. | A Juris Doctorate (JD) degree and a license in good standing with the State Bar of California are required. Prior experience as a Law Clerk in workers’ compensation or related fields is highly desired. | Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! JOB SUMMARY The Associate Litigation Attorney will manage workers’ compensation cases with varying degrees of complexity as well as provide litigation and claims legal advice and services. This position will work under the direction of a managing attorney to provide proactive case handling of high quality. This role will develop the skills to independently manage a caseload of litigated claims files to deliver optimal results for the ICW Group. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides litigation services and is responsible for all aspects of assigned Workers’ Compensation matters. Collaborates closely with experienced attorneys on a variety of legal matters, including research, drafting, litigation support, and client counseling. Develops legal strategies for the litigation of claims cases. Conducts legal research and analysis on complex issues. Drafts legal documents including pleadings, motions, contracts, and memoranda. Assists with case preparation for hearings, trials, and depositions. Collaborates with internal business partners/senior attorneys on strategy and case management. Manages an assigned caseload to effectively meet deadlines. Ensures timely filing of all pleadings and motions or other documents with the court or administrative boards. Provides effective and timely communications, information, legal advice, and other services to clients and claims professionals on legal and factual issues. Participates in court sessions/proceedings and meets with clients as needed. Keeps current with applicable laws and regulations. Adheres to all ICW Group’s policies and procedures and the California Rules of Professional Conduct. Builds and fosters internal and external client relationships with a customer-centric focus. SUPERVISORY RESPONSIBILITIES This role does not have direct supervisory responsibilities. The position may direct the work of support staff, which may include assistants and paralegals, in accordance with company policies and applicable laws, including the California Rules of Professional Conduct. May assign or direct work; review, revise and approve legal documents; delegate tasks to ensure delivery of quality legal services. EDUCATION AND EXPERIENCE A bachelor’s degree from a four-year college or university and a Juris Doctorate (JD) degree from an accredited institution is required. Prior experience as a Law Clerk working within workers’ compensation, underwriting, a law firm or related industry is highly desired. CERTIFICATES, LICENSES, REGISTRATIONS Licensed and in good standing with the State Bar of California required, with no history of public or private reprisals. KNOWLEDGE AND SKILLS Proficient in the use of a personal computer and skills with Microsoft Word, Excel, Outlook, Adobe, and PowerPoint. Ability to learn various proprietary computer applications. Effective communication skills to convey information to internal/external clients both verbally and in writing. Ability to define legal issues, collect necessary data, establish facts, draw legal conclusions, and implement strategic legal resolutions. Basic understanding of workers’ compensation administrative rules, procedures, laws, and statutes is highly preferred. Must have good time management skills, the ability to appropriately delegate activities, as well as manage multiple priorities. PHYSICAL REQUIREMENTS Home office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in a remote court environment and requires frequent use of a computer, telephone, and other standard office equipment. The position requires traveling to various court locations as well as other business locations. We are currently not offering employment sponsorship for this opportunity #LI-Remote #LI-JM1 The current range for this position is $90,559.93 - $152,723.07 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? • Challenging work and the ability to make a difference • You will have a voice and feel a sense of belonging • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • Want to continue learning? We’ll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Shared Services At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.

Direct and oversee multiple large-scale, high-risk business analysis projects, manage staff and budgets, and ensure timely delivery and quality of project portfolios. | Bachelor's degree, 10+ years managing complex business analysis projects, 3+ years managing budgets and staff, PMP certification, strong leadership and communication skills, and insurance industry knowledge. | Description: • Direct the efforts of resources and assist in the development of business implementation strategy • Handle the portfolio for projects including management of the project schedule, cost, and quality of the total portfolio • Identify business needs with stakeholders and deliver on IT improvements • Recommend and implement policies, processes, and tracking mechanisms to be used by staff • Ensure that projects achieve objectives and are executed in a timely manner • Review and approve project estimates and statements of work for large and complex efforts or those which have a significant business impact • Facilitate discussions with business and technical stakeholders throughout the requirements definition and functional design process for large projects or those with significant business impact • Review and approve user training plans for the largest/most complex projects • Establish performance objectives for department staff and report on accomplishments • Direct and monitor the efforts of business analysts on project work plans • Manage project timelines for multiple efforts within the portfolio • Provide oversight and direction to business analysts on the approach, structure, and content for design review sessions • Facilitate and participate in user acceptance testing • Lead the effort to obtain agreement from the business owners on desired user documentation • Oversee major change analysis activities • Serve as the final appeals point for escalated change control issues • Collaborate with appropriate parties to bring complex change control issues to a reasonable resolution • Communicate the results of these decisions to all affected stakeholders • Provide strategic view of the impact of various training efforts and assess impact on the distribution force • Conduct impact analysis stating company and enterprise implications Requirements: • Bachelor's degree required from four-year college or university in Business, Computer Science, or related field • Minimum 10 years of experience managing multiple complex, large-scale, high risk business analysis projects • Minimum 3 years of experience managing a department operating budget and providing oversight to others work • PMP certification in project management or successful completion of a recognized project management curriculum required • CPCU designation a plus • Working knowledge managing multiple complex, large-scale, high-risk business analysis projects • Advanced skills in project management processes, tools and techniques, and analyzing/improving business processes with a technology solution • Strong leadership, negotiation, presentation and communication skills, competencies in analytical thinking, decision-making, strategic orientation, and results orientation • Demonstrated competency in managing, mentoring, and developing staff • Proven experience in managing financial and technology resources • Extensive knowledge of the insurance business and industry Benefits: • Challenging work and the ability to make a difference • You will have a voice and feel a sense of belonging • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • Want to continue learning? We’ll support you 100%