ICF International, Inc.

Lead and oversee logistics operations and team performance for a federally funded program with emphasis on process improvement and client engagement. | Bachelor's degree with 6+ years logistics or operations experience, 2+ years managing teams, and familiarity with federal programs and virtual collaboration tools. | The Task Area Lead - Logistics provides operational leadership and oversight for logistics support services under the NCATS CTSA Coordination, Communication, and Operations Support (CCOS) contract. The TA lead is responsible for managing a distributed team of logistics staff, ensuring consistent, high-quality execution of deliverables, and maintaining continuity of operations across a high-volume, complex portfolio of program activities. This role serves as the primary point of accountability for logistics task area performance, including resource management, process standardization, quality assurance, and alignment with contract requirements and client expectations. The TA Lead drives operational consistency across teams and supports continuous improvement in service delivery. Key Responsibilities 1. Task Area Leadership & Contract Delivery • Lead execution of logistics task area activities in alignment with contract scope, timelines, and performance standards. • Provide day-to-day oversight of task area operations to ensure deliverables are completed accurately, efficiently, and on schedule. • Monitor task area performance, identify risks, and implement mitigation strategies to ensure continuity of services. • Collaborate with the Project Director and senior leadership on planning, staffing, and execution strategies. 2. Supervision & Workforce Management • Directly supervise logistics team members, including task assignment, workload balancing, performance management, and resource planning. • Lead onboarding, training, and professional development activities; develop and maintain training materials and guidance documentation. • Establish clear expectations, provide ongoing feedback, and support staff in meeting performance objectives. • Ensure staffing coverage, cross-training, and optimized workload distribution to maintain operational continuity. • Foster a collaborative, high-performing team culture focused on accountability, learning, and continuous improvement. • Serve as the primary escalation point for logistics-related issues. 3. Operations Oversight & Quality Assurance • Oversee logistics operations across CTSA committees, working groups, consortium groups, webinars, and ad hoc activities. • Establish, refine, and enforce SOPs, templates, workflows, and tracking tools for deliverables, timelines, and action items. • Implement quality control processes to ensure consistency, accuracy, and timeliness of deliverables, including meeting materials, summaries, and communications. • Monitor operational performance through observation, feedback, process reviews, data tracking, dashboards, and reporting metrics. • Coordinate with internal systems and tools to support reliable data tracking, reporting, and continuous improvement. • Maintain continuity of operations by promoting best practices and consistent service delivery across team members and assignments. 4. Program & Meeting Logistics Oversight • Provide leadership oversight for logistics support across:• CTSA Enterprise Committees, Working Groups, and Consortium Groups • Webinars and ad hoc meetings (~25-30 meetings per month) • Ensure coordinators execute core responsibilities, including scheduling, material preparation, facilitation support, documentation, and follow-up. • Provide input and support to the Lead Meeting Planner for planning and execution of the Annual CTSA Program in-person meeting, including coordination with the logistics team, CTSA stakeholders, and support for onsite logistics. • Oversee key logistical components including communications, documentation workflows, and coordination with cross-functional teams (e.g., communications, IT/technical, evaluation/survey teams) to ensure integrated service delivery.. 5. Client Engagement • Serve as a primary logistics point of contact for CCOS leadership and external stakeholders, including NCATS and CTSA Program representatives. • Participate in client and internal meetings; provide status updates and respond to stakeholder needs and inquiries. • Serve as a liaison between logistics staff and internal/external stakeholders to support alignment and issue resolution. 6. Process Improvement & Innovation • Lead continuous process improvement efforts, including streamlining workflows and enhancing operational efficiency. • Identify and implement opportunities for automation, AI-supported workflows, and tool enhancements. Level of Effort • 50% FTE • Emphasis on leadership, oversight, and task area management, with limited direct execution of coordinator-level tasks. Minimum Qualifications • Bachelor's degree in a related field. • Minimum of 6 years of experience in logistics, operations, or project coordination for large-scale or federally funded programs. Preferred Qualifications • Experience supporting NIH, HHS, or similar federal programs or research consortia. • Experience with virtual collaboration platforms (e.g., MS Teams, Zoom), project management tools (e.g., Smartsheet, Azure DevOps), and content management systems (e.g., Strapi). • Experience developing SOPs, process documentation, and workflow tools. • Familiarity with data tracking systems, dashboards, and reporting processes. • Demonstrated experience leading teams and managing complex operational workflows. • Strong organizational, communication, and stakeholder management skills. • Minimum of 2 years' experience supervising or managing teams of 3-6 staff, including performance management responsibilities. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99)

Design, build, and maintain full-stack features for scalable workflow and platform solutions in public sector programs. | Requires 3+ years full stack development experience with JavaScript/TypeScript, relational databases, RESTful APIs, LLM integration, and strong communication skills. | FULL STACK ENGINEER - RURAL HEALTH PROGRAM WORKFLOW & PLATFORM SOLUTIONS ICF is seeking a Full Stack Engineer for a Rural Health Program to designs, builds, and maintains full-stack features supporting a scalable Workflow & Platform Solution for large-scale public sector programs, including intake, workflow management, and performance tracking. You will: • Build configurable workflows with stage progression, role-based tasking, status tracking, and automated notifications aligned to program operations. • Develop and integrate automation and AI-assisted capabilities to improve efficiency and structure unstructured inputs, while preserving appropriate human review. • Implement reporting and dashboard features that provide clear visibility into participation, progress, and outcomes for internal teams and external stakeholders. • Develop data inputs and integrations, including structured forms, document management, and connections to approved external data sources. • Translate business requirements into technical solutions, communicates feasibility and timelines, supports demos and training, and drives continuous improvement through user feedback. Up to 25% travel may be required. Basic Qualifications: • Minimum 3 years of professional experience in full stack software development • Strong experience with modern full-stack web development, including a current JavaScript/TypeScript front-end framework and a server-side runtime • Experience designing and building applications backed by relational databases • Experience integrating RESTful APIs and external services into applications • Hands-on experience integrating large language model (LLM) capabilities into applications, such as structured extraction, summarization, or evaluation against defined criteria • Experience building multi-step, stateful processes with reliable execution, including human-in-the-loop steps and audit history • Strong written and verbal communication skills, with the ability to adapt technical explanations to non-technical audiences including program staff and state agency stakeholders • Demonstrated ability to manage ambiguity and ship useful software when requirements are still taking shape Preferred Qualifications: • Experience in a client-facing, embedded, or consulting engineering role • Experience building case management, workflow, or grant and program management systems • Experience working with Federal, state or local government clients • Experience handling personally identifiable information (PII) responsibly and supporting data governance • Domain interest or experience in health, rural health, or public sector program delivery • Proficiency with AI-assisted coding tools in a professional setting • Experience with CI/CD practices and automated testing #NMRH #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 Nationwide Remote Office (US99)

Manage customer care service programs ensuring financial and operational performance while leading teams and coordinating stakeholders. | Requires 5+ years program/project management with financial responsibility and 3+ years team leadership experience. | Program Manager, Customer Care Services Location: US Remote (Preferred location Michigan or Surrounding States) ICF currently seeks a full-time program account manager to work within our Utility Programs and Services division. This position provides project management support across residential and commercial energy programs with a specific focus on delivering a high-quality experience to program participants. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded. This position is based in the central region of the US with a preference in Michigan or upper Mid-West area. The position location is hybrid allowing work from a local ICF office, or from home assuming the candidate has stable high-speed internet service and a suitable work environment. The program manager may be required to travel up to 6 times a year to key ICF program offices located within the central region of the US. Business-related travel expenses will be reimbursed. What you will be doing: • Monitor and analyze project application pipeline as it impacts the Customer Care organization. • Manage activities, processes, and workforce requirements to meet or exceed program performance metrics, timely rebate payments, and to meet overall program goals. • Lead regular meetings and monthly business reviews with client team members, subcontractors, and key ICF management. • Own and actively manage the project financial forecast, including revenue, cost, and margin performance, ensuring alignment to annual financial targets and proactively identifying risks and opportunities. • Deliver monthly project financial updates, and workforce capacity to management. • Coordinate monthly billing activities with project finance personnel to ensure accurate invoicing. • Directly manage, mentor, and develop a team, including performance management, career development, and building a strong, engaged team culture. • Develop employees through company-sponsored training, and professional coaching to elevate their skills and position them for excellence within their role. • Identify and support training for team members and energy advisors by liaising between the energy technical experts, IT, marketing, quality control staff, and trainers where applicable. • Evaluation and monitoring of process quality to ensure client and customer expectations are consistently met. • Active participation as part of a broader energy efficiency implementation team, to collaborate on program changes and new client requirements that have an impact on the customer experience. • Development and presentation of weekly and periodic customer experience updates to internal team members as well as to client team members. • Support the ongoing maintenance of program policy and procedure documentation by documenting new processes, identifying and documenting process changes and by sharing updates with program stakeholders and team members. • Manage escalations which may involve root cause analysis and other written responses that will be presented to the client and project leadership for review. What we need you to have (minimum qualifications): • Bachelor's degree in Business Administration, Management, Environmental Science or related field • 5+ years of experience managing programs or projects with direct responsibility for financial performance, including budgeting, forecasting, and revenue/cost management. • 3+ years of leadership experience managing and developing teams, including mentoring, performance management, and workforce planning. • Must be able to pass a background check and drug screening. What we would like you to have: • Experience managing client relationships. • Knowledge of energy solutions and technologies. • Prior project management experience within a team environment. • Experience developing and managing a project budget and forecasting financial performance. • Aptitude with data manipulation and analysis. • Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, others a plus). Professional Skills/Experience: • Excellent verbal and writing skills. • Ability to communicate effectively with client representatives, management, and other project team members. • Team player with the ability to work in a fast-paced environment and respond effectively to changing priorities. • Ability to manage, motivate, and develop a team of employees. • Ability to work within a matrixed team environment and manage through influence. • Problem solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions. • Ability to be self-directed and to take initiative to drive activities that advance program continuous improvement #LI-CC1 #indeed Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Manage Salesforce Digital Transformation Center operations and lead technical staff to deliver platform services and client support. | 5+ years managing large IT projects and technical teams, Salesforce certifications, developer experience, US citizenship, and ability to obtain government clearance. | {"description": "*We are open to supporting 100% remote work anywhere within the U.S.* We are seeking a strong technical leader for a Salesforce Digital Transformation Center (DTC). DTC is an operational Center of Excellence that manages a multi-org Salesforce environment in which program areas throughout our federal client's organization build mission applications. The DTC manages the platform and supports its tenant customer application teams. The primary function of this role is to manage all DTC operations, direct the team of all-star Salesforce architects and system administrators, and lead the overall client relationship. In addition to having a mature leadership presence and project management experience, the ideal candidate will also have a strong Salesforce Development background who jumps into the operational rotation as well. Support spans from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will lead a team of technical staff to operate & maintain the existing platform, establish new platform services, onboard new customer development teams, perform Release Management activities, manage platform licenses, and curate a governance library of process documentation, administrative job aids, technology standards, and security standards. The candidate must demonstrate progressive technical and managerial leadership of Salesforce projects and large programs, possessing a strong understanding of the full software development lifecycle. Ideally, experience includes establishing a Salesforce Center of Excellence with emphasis on governance, multi-org architecture, introduction of new platform services, and Release Management processes. This is a client facing role where a developer-level knowledge of the Salesforce platform is expected, including familiarity with core platform capabilities, common system/user administration tasks, system integrations, programmatic (code) and declarative (no-code) configuration mechanics. The successful candidate will be able to meaningfully engage equally with technical resources, government Program & Contract staff, and executives. This role requires work to be performed within the United States and availability during U.S. Eastern Time hours (8:00 a.m.-6:00 p.m. ET). Applicants must be authorized to work in the United States. This position participates in a 247 on-call rotation with other DTC technical staff. Occasional after-hours support is required for P1/P2 incident response and prescheduled deployment activities. Responsibilities: • Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery. • Manage a technical staff consisting of Salesforce administrators, architects, and security specialists. • Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required. • Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates. • Manage the onboarding of new DTC customer project teams onto the platform. • Manage the release calendar and coordinate DTC actions for customer application deployments. • Manage daily O&M support activities. • Manage license inventory, allocations, and renewal efforts. • Manage platform ATO renewal assessments and mid-year changes. • Co-lead DTC customer technical design reviews with Salesforce architects. • Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library. • Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations. • Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment. Must Haves: • 5+ Years of PM experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility. • 3 Years of leading Salesforce projects and/or Centers of Excellence in a client-facing role. • Active Salesforce Certified Administrator and Platform Developer certifications (provide Trailblazer profile link) • 3+ Years experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development. • 3+ Years experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control. • 1+ Years experience providing complex cost allocations, chargebacks and reporting, including for Rloud consumption, licensing, and labor. • Must be a United States (U.S.) Citizen or , and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply • Ability to obtain a federal government public trust clearance. Preferred: • Active Salesforce Consultant and/or Architect certifications (provide Trailblazer profile link). • Experience with enterprise data governance and cloud-based data warehousing technologies, and/or Salesforce Data 360. • Technical understanding of MuleSoft capabilities and API-based integrations. • Background in writing/analyzing Apex, Lightning Web Components, YAML, and other coding languages common in enterprise Salesforce environments, MuleSoft, and pipeline management. • 3 Years of providing Salesforce consultation to clients regarding Salesforce fit analysis, mapping of customer requirements to platform capabilities, and high-level solution architecture. • Understanding of OmniStudio, its components, and the use cases it supports. • Basic understanding of Salesforce core CRM licenses (i.e. Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and other core CRM-related add-ons) and the difference between how they are ordered vs how they are provisioned. Familiarity with Salesforce AppExchange utilities and peripheral services such as Docusign and Own. • Basic understanding of supporting services such as MFA/SSO, networking, and encryption. • Experience providing complex cost allocations, chargebacks and reporting, including for cloud consumption, licensing, and labor. • Command presence and a sense of personal responsibility for mission accomplishment. • Demonstrated excellent client relationship skills, whether proposing new solutions or handling difficult situations. • Demonstrated critical thinking, attention to detail, problem solving skills, and the ability to produce polished and well-organized written deliverables. • #DMX24 • #icfsalesforce • #Indeed • #LI-CC1 • #Clearance Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Nationwide Remote Office (US99)", "salary_raw": "USD 144,381.00 - 245,448.00 per year"}

Provide executive leadership and oversight for complex health transformation programs ensuring compliance and strategic alignment. | Requires 12+ years leading large health-related programs with executive client interface and compliance oversight. | PROGRAM DIRECTOR You are required to live in Florida or Texas to be considered for this role. Provides executive-level leadership and accountability for complex state or federally funded health transformation initiatives. Serves as the primary senior interface with state agency leadership and key external partners. Responsible for overall program governance, contractual performance, strategic alignment, and quality assurance across all workstreams. Provides oversight of program operations, ensuring implementation activities align with contractual obligations, regulatory requirements, and client expectations. Establishes governance structures, decision-making frameworks, and escalation pathways to support disciplined program execution. Advises state leadership on implementation strategy, risk mitigation, performance trends, and operational challenges. Reviews and approves major deliverables, reports, and corrective action plans. Ensures programs maintain compliance with applicable state and federal requirements while advancing health system transformation objectives. Supports rapid program startup environments, high-visibility initiatives, and audit-visible engagements requiring executive-level judgment and accountability. Up to 25% travel may be required. Basic Qualifications: • Bachelor's degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master's degree strongly preferred. • Minimum 12+ years of experience leading large state or federally funded health-related programs, cooperative agreements, or public-sector healthcare initiatives. • Experience serving as senior client interface for state agencies, Medicaid authorities, or other public-sector health funders. • Extensive experience overseeing compliance-driven programs subject to federal and state grant or contractual requirements, including audit- or monitoring-visible environments. • Experience leading multidisciplinary teams and providing executive-level oversight of program performance, quality control, and deliverables. • Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks. • Experience supporting high-visibility, multi-partner implementation initiatives preferred. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Nationwide Remote Office (US99)

Perform front-end development using Angular and support full software development lifecycle in a remote environment. | Requires 3+ years Angular or React experience, SQL and REST API skills, Agile team experience, and U.S. citizenship. | {"description": "*This position can be 100% remote within the United States* ICF is seeking an Angular Front-End Developer to support a Department of Alcohol and Tobacco Tax and Trade Bureau (TTB) project focused on application modernization in the Azure Cloud. This role performs hands-on technical work as part of a project team and follows established development standards, processes, and direction. Essential Functions • Perform front-end development tasks using Angular, following established coding standards, project requirements, and technical designs. • Participate in full life-cycle software development activities under the direction of technical leads or managers. • Conduct code reviews and implement unit and integration tests in accordance with defined team processes. • Identify and recommend technical improvements within assigned tasks, escalating recommendations for review as appropriate. • Apply analytical skills to support development tasks and problem resolution using defined criteria and guidelines. • Support assigned initiatives and contribute to project deliverables as directed. • Follow documented ICF development, security, and quality standards. • Demonstrate willingness to learn new tools and technologies to support assigned work. • Work effectively in a remote environment using established collaboration and communication practices. • Own assigned tasks or components of larger projects with oversight and review. Minimum Qualifications • 3+ years of front-end development experience using frameworks such as Angular or React (Angular preferred). • 3+ years of experience writing and debugging SQL queries and supporting applications that integrate with relational databases (e.g., SQL Server). • 2+ years of experience working with REST APIs. • 2+ years of experience working within Agile/Scrum teams, including participation in sprint planning, stand-ups, and retrospectives. • 2+ years of experience supporting CI/CD pipelines and DevSecOps practices. • U.S. citizenship required (per federal government contract requirements). • Ability to obtain and maintain a Public Trust clearance. • Must reside in and perform work within the United States. Preferred Skills • Experience working with Docker and Kubernetes. • Experience supporting applications hosted in Azure Cloud. • Bachelor's degree in computer science, information systems, mathematics, or equivalent practical experience. • Effective written and verbal communication skills. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)", "salary_raw": null}

Design, implement, and maintain scalable AWS cloud solutions with automation and security best practices. | 5+ years AWS experience, expertise in AWS core services, IaC tools, DevOps practices, system administration, and scripting. | {"description": "We are seeking a skilled Senior AWS Cloud Engineer to design, implement, and maintain scalable cloud solutions on Amazon Web Services (AWS) . The ideal candidate will have expertise in cloud architecture, infrastructure automation, system administration experience, and security best practices, ensuring high availability and performance of cloud-based applications and services. Key Responsibilities: • Cloud Infrastructure Design & Deployment • Design, implement, and manage AWS cloud solutions to meet business and technical requirements. • Develop and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK. • Ensure high availability, scalability, and reliability of cloud-based applications, and ensure appropriate backup policies are in place with tools like AWS DLM, AWS Backup, and S3 lifecycle management. • Configure appropriate configuration management, secret management for EC2 instances, container images, lambda runtimes, RDS instances, and other infrastructure. • Automation & DevOps • Automate deployment pipelines using CI/CD tools (Jenkins, GitHub Actions, AWS CodePipeline). • Manage a fleet of EC2 instances within autoscaling groups, configuring launch templates, ALBs, NLBs, and AWS WAF. • Manage patching instances and containers with Systems Manager and ECR. • Implement serverless solutions using AWS Lambda, API Gateway, and Step Functions. • Security & Compliance • Implement security best practices using AWS IAM, Security Hub, AWS Inspector, AWS Config, KMS, and GuardDuty. • Developing lambda functions to handle routine operational tasks • Ensure compliance with industry standards (SOC 2, HIPAA, FedRAMP, etc.). • Conduct vulnerability assessments and security audits on AWS resources. • Monitoring & Optimization • Monitor cloud performance using AWS CloudWatch logs and alarms.. • Optimize cost and resource utilization with AWS Trusted Advisor and Cost Explorer. • Troubleshoot infrastructure issues and provide timely resolutions. • Collaboration & Documentation • Work closely with developers, security teams, and stakeholders to ensure seamless cloud adoption. • Maintain technical documentation, including architecture diagrams and standard operating procedures. • Provide mentorship and training on AWS best practices. What you must bring: • 5+ years of hands-on experience with AWS cloud services. • Strong expertise in AWS core services: EC2, S3, VPC, RDS, Lambda, and IAM. • Experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. • Familiarity with DevOps practices, CI/CD pipelines, and container orchestration. • System administration experience in Windows and/or Linux environments, including configuring users, groups, and permissions. • Proficiency in scripting/programming (Python, Bash, or PowerShell). • Knowledge of networking concepts (VPC, Subnets, Security Groups, VPNs). • Understanding of cloud security and best practices. Certifications (Preferred but not required): • AWS Certified Solutions Architect - Associate/Professional • AWS Certified DevOps Engineer • AWS Certified Security - Specialty Preferred Qualifications: • Bachelors degree in related field • Development experience in a typed language (C#, Java) • Exposure to big data services like AWS Glue, Athena, or Redshift and analytic tools like QuickSight (Quick Suite) or Tableau. • Hands-on experience with monitoring tools like Datadog, New Relic, or Splunk. • Experience managing container infrastructure with Kubernetes, AWS ECS, or AWS Fargate. Why Join Us? • Work on cutting-edge cloud technologies in a dynamic, fast-paced environment. • Opportunity to contribute to innovative and scalable cloud solutions. • Competitive salary, benefits, and continuous learning opportunities. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 Nationwide Remote Office (US99)", "salary_raw": "Row(double=None, string='USD 108,476.00 - 184,409.00 per year')"}

Support qualitative and quantitative research activities, conduct analysis and reporting, and create data visualizations and presentations for utility program insights. | Must be a student with at least 30 college credit hours, have interest in energy or behavioral science, and possess strong communication and organizational skills. | 2026 Summer Intern, Customer Insights and Behavioral Science (Remote) Come solve with us. To support the Customer Insights Team, we are seeking an Intern, Customer Insights and Behavioral Science to work and learn within our Utility Programs and Services (UPS) division. The Intern will support qualitative, quantitative, and behavioral science research under the guidance of the larger Customer Insights and Behavioral Science Team at ICF. Research findings and insights are used to inform and enhance the work done by ICF program implementation and marketing teams to provide solutions for our utility clients. In this position, you will work on a range of research projects focused on the development of new information and insights using best-in-class research practices. This is an entry-level, 10-week, full-time internship expected to begin in June and end in August. The internship can be fully remote from any U.S. location. What you will be doing: • Supporting quantitative data collection research activities, including sample design and online survey instrument development. • Supporting qualitative customer research, including in-depth interviews, triads, user testing, and customer journey mapping involving the development of interview guides, and sampling designs. • Conducting analysis and reporting, identifying key themes describing the importance or value of those findings in solving program challenges. • Using data visualization in creating infographics, customer journey maps, and other creative materials and power point presentations. • Applying strong writing and communication skills, including the ability to write concise and impactful reports. Basic Qualifications: • By start date, a minimum of 30 completed college-level credit hours is required preferably social/behavioral science research, environmental science, energy, public policy, marketing majors or related subjects. • Must be able to pass any required background check(s), which may include drug screening. Preferred Qualifications: • Interest in energy efficiency, clean energy, and/or demand response programs • Strong organizational, analytical, problem-solving, decision-making, and research reporting capabilities. • Strong verbal, interpersonal, and written communication skills • Ability to take initiative and work well independently, collaboratively, and remotely • Experience with MS Office Applications (Word, PowerPoint, Outlook, Viso, and Excel) • Coursework or extracurricular involvement related to climate communication, human research, or consumer behavior is a plus • Knowledge or experience in survey research software (Qualtrics, Alchemer) and data analysis software (SPSS, R, etc.), a plus but not required Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $34,392.00 - $58,466.00 Nationwide Remote Office (US99)