Hyundai Capital

Develop and grow hydrogen truck and trailer finance portfolio, build dealer and fleet relationships, and support market expansion. | Minimum 8 years in commercial lending, fleet or transportation finance, with knowledge of Class 8 trucks, trailers, or zero-emission technologies, and strong relationship and business development skills. | Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Sr. Regional Sales Manager, Mobility will serve as the primary regional liaison for the OEM and is responsible for driving commercial growth within both the trailer and rapidly emerging zero-emission trucking sector. This role focuses on expanding Hyundai’s Class 8 hydrogen truck and trailer financing footprint by developing strategic partnerships, identifying new fleet and dealer opportunities, and advancing adoption of HTC’s commercial finance solutions across the dealer and fleet ecosystem. This role will establish and grow relationships with both dealers and the OEMs to grow and support sales goals including monitoring regional OEM and dealer performance to achieve region profitability objectives. In addition, this role is accountable for the acquisition of new commercial customers, dealer conversions, and fleet portfolio expansion by developing and executing the Region’s zero-emission vehicle and trailer growth strategy and supporting the adoption of new hydrogen ecosystem products and services launched by the company, including infrastructure financing, telematics-driven utilization models, fleet subscription packages, and emerging Class 8 technologies. This role will leverage deep consultative selling capabilities to educate, motivate and support commercial truck and trailer dealerships, fleet customers, municipal agencies, logistics operators, and infrastructure partners within the assigned territory and promote and deploy HCA’s commercial lending and leasing programs to achieve annual originations, utilization, and profitability objectives. What You Will Do 1. Drive dealer activation through consultative training, dealer-level KPI planning, and alignment of floorplan and inventory-line strategies for both hydrogen trucks and trailers. Educate stakeholders on HCA’s commercial credit programs, TRAC lease structures, municipal leasing options, and hydrogen truck lifecycle economics. 2. Develop and grow HCA’s hydrogen truck and trailer finance portfolio across assigned markets, with emphasis on dealership expansion, fleet acquisition, and new-market penetration. Build and maintain strong relationships with commercial truck dealerships, Hyundai Translead trailer dealers, fleet operators, municipal procurement teams, logistics companies, and refueling/infrastructure partners. 3. Manage the pipeline of commercial credit applications, supporting dealers through submission, structuring, and contracting processes to ensure high-quality originations. 4. Partner with HQ and OEM commercial sales organization to support go-to-market efforts and align financing programs with product launches, incentives, and fleet deployment schedules. 5. Identify market trends, customer needs, competitive threats, and policy/regulatory developments impacting hydrogen trucking adoption. What You Will Bring · Minimum 8 years of experience in commercial lending, fleet finance, transportation/equipment finance, or commercial truck/trailer sales. · Knowledge of Class 8 trucks, trailers, fleet operations, municipal procurement, or zero-emission technologies (hydrogen, battery-electric, infrastructure) strongly preferred. · Overnight travel required. · Bachelor's degree or equivalent related work experience required. · Proven track record in business development with consultative selling skills and dealer/fleet relationship management. · Ability to analyze financial statements, evaluate credit risk, and structure commercial financing. · Strong communication, negotiation, and presentation skills. · Proven territory management and account acquisition activities. · Proven experience in sustainable account development. · Adept Dealer conversion, income development, product knowledge, comprehensions skill sets. · Proven record of accomplishment to influence and partner with the business and leaders to successfully drive large-scale organization initiatives. · Proven ability to work across levels and functions to build relationships with key stakeholders. · Demonstrated ability to articulate vision and direction, communicate effectively, manage and measure performance and accountability. · Excellent written, verbal, and presentation skills. · Excellent interpersonal, counseling, coaching, training and negotiation skills. · Comfortable navigating change and ambiguity in a fast-paced environment. · Forward thinking with the ability to work well under pressure and organize/articulate complex information. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

Manage and improve customer-facing digital experiences through data-driven insights, collaborating with cross-functional teams to enhance customer satisfaction and loyalty. | 5-7 years in customer-centric data analytics, experience with CX analytics tools like Glassbox, Adobe, Salesforce, Tableau, strong data management and communication skills, and a bachelor's degree. | Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: Medical, Dental and Vision plans that include no-cost and low-cost plan options Immediate 401(k) matching and vesting Vehicle purchase and lease discounts plus monthly vehicle allowances Paid Volunteer Time Off with company donation to a charity of your choice Tuition reimbursement What to Expect The Digital Customer Experience Analytics Manager supports the strategy, development, and continuous improvement of customer-facing digital solutions by managing customer experiences driven by data-informed decisions and communicating findings to stakeholders and leadership. This role is responsible for translating customer feedback, behavioral data, and KPI performance into actionable insights that improve customer satisfaction, loyalty, and overall experience. What You Will Do 1. Data Strategy Partner with digital product team to deliver a frictionless omnichannel digital experience to support the product roadmaps. Identify and recommend solutions for friction points, drop-offs, and highimpact touchpoints across the customer lifecycle. 2. Data Analytics Forecast and anticipate customer needs, loyalty, and satisfaction levels utilizing advanced analytical models. Utilize multiple sources (CSAT, contact center data, VOC, industry evaluations, such as J.D. Powers) to analyze quantitative and qualitative data. Develop scorecards, dashboards and reports to track customer experience performance. Partner with product, marketing, operations, and technology teams to recommend improvements based on findings. Optimize the use of CX measurement platforms to identify new methodologies and/or tools to enhance customer experience analytical abilities. 3. Improvement Evaluation Collaborate with digital product team and other customer-facing teams to increase self-service adoption rates and improve customer satisfaction. Participate in pilot programs to evaluate performance and postimplementation analysis initiatives to ensure customer satisfaction, loyalty, and overall experience is successfully achieved. What You Will Bring Minimum 5-7 years progressive experience in customer centric data analytics. Prior experience in CX analytics tools such as Glassbox, Adobe, Salesforce, Tableau, etc. Bachelor's degree in business, Marketing, Statistics or related field. MBA a plus. Proven data management skills (query writing, data manipulation, advanced modeling). Excellent written and verbal communication skills to summarize and present to executives. Proficient with Microsoft Office Suites, including advanced Excel and PowerPoint. Strong problem-solving and critical thinking skills. Excellent organizational skills and ability to prioritize competing initiatives. Excellent interpersonal skills to collaborate with team and stakeholders. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.