Husch Blackwell

Lead ServiceNow development initiatives by gathering and analyzing business requirements, designing workflows and modules, managing projects, and collaborating with stakeholders to optimize business processes. | Requires 5+ years of business analysis experience with ServiceNow platform expertise, strong analytical and communication skills, project leadership experience, and proficiency in Microsoft applications. | Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Business Analyst - Service Now position. This position may be filled remotely, or in any of our locations. The Senior Business Analyst - Service Now will report directly to the Senior Manager – Business Process Management and will primarily focus on ServiceNow development initiatives. Core responsibilities will include gathering and analyzing business requirements, translating them into functional specifications for ServiceNow solutions, and documenting as-is and to-be workflows within the platform. The role will also involve defining project scope and objectives, collaborating with developers to design and configure solutions that align with business strategies, and coordinating user acceptance testing within ServiceNow. The ideal candidate will be adept at asking probing questions to uncover true business needs and skilled at explaining technical concepts in clear, business-friendly terms. Essential functions include: • Collaborate with stakeholders to gather, document and analyze technical and functional requirements for the purpose of solution design, selection and/or process improvement recommendations. • Construct workflow charts and diagrams; studying system capabilities; writing specifications • Evaluate business processes to identify and report on opportunities for improvement. • Lead small to medium size projects. This will include coordination of all project communication to stakeholders and internal IT team members. • Lead daily stand ups serving as a scrum master and coordinate sprint tasks in a Agile planning tool such as ADO or Planner. • Serve as a lead and mentor for peers in IT to educate best practices for federated business analyst roles. • Learning or expanding knowledge of legal practice specific processes and procedures. • Effectively communicating your insights and plans to cross-functional team members, management, and firm clients. • Leading ongoing reviews of business processes and developing optimization strategies. • Stay current with IT advancements, best practices, updates, and new features to continuously improve design recommendations, automate manual processes (when appropriate) and modernize systems. • Work with the project team and stakeholders to define and document project scope, objectives, risks, tasks, deliverables and resource needs. • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions • Maintain user confidence and project operations by keeping information confidential • Prepare technical reports by collecting, analyzing and summarizing information and trends • Produce detailed status and recommendation reports for review and digestion by all levels of stakeholders throughout the organization. • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making • Conducting feasibility reviews and analysis to include cost-benefit analysis and reporting on the same. • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes • Participates in user acceptance testing and validation of designed solutions. • Other duties as coordinated or assigned. Service Now Focus: Responsibilities will primarily focus on ServiceNow development initiatives including gathering and analyzing business requirements, translating them into functional specifications for ServiceNow solutions, and documenting as-is and to-be workflows within the platform. • Design ServiceNow modules, workflows, forms, reports, and dashboards to support ITSM, HRSD, SPM, App Engine and other business processes. • Facilitate meetings, trainings and presentations to gather requirements and relay recommendations to all levels of stakeholders throughout the organization. • Stay current with ServiceNow best practices, updates, and new features to continuously improve design recommendations, automate manual processes (when appropriate) and modernize systems. Position Requirements • 4-year degree with major course work in related field; or combination of education and commensurate work experience required. • Trade training preferred; A minimum of 5 years’ experience in business analysis or a related field required. • Exceptional analytical and conceptual thinking skills. • The ability to influence stakeholders and work closely with them to determine acceptable solutions. • Proven experience in eliciting requirements and testing • Advanced technical skills. • Excellent documentation skills. • Fundamental analytical and conceptual thinking skills. • Experience creating detailed reports and giving presentations. • Competency in Microsoft applications including Project, Word, Excel, PowerPoint and Outlook. • Excellent planning, organizational, and time management skills. • A history of leading and supporting successful projects • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools • Strong written and verbal communication skills including technical writing skills • Ability to work independently with little or no assistance, and to make decisions and recommendations to upper management. Service Now Requirements • Trade training preferred; A minimum of 5 years’ experience in business analysis and the Service Now platform The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR. Compensation And Benefits Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: • State of California: $94,000 - $180,000 • State of Colorado: $87,000 - $155,000 • State of Illinois: $85,000 - $165,000 • State of Massachusetts: $94,000 - $180,000 • State of Maryland: $91,000 - $138,000 • State of Minnesota: $94,000 - $156,000 • Jersey City, NJ: $102,000 - $186,000 • State of New York: $88,000 - $190,000 • State of Vermont: $93,000 - $179,000 • State of Washington: $91,000 - $173,000 • Washington, D.C.: $122,000 - $179,000 The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. Please include a cover letter and resume when applying. EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.

Lead and manage a data science team delivering AI and data-driven solutions, oversee project lifecycle, collaborate with leadership on AI strategy and governance, and ensure business value from data science initiatives. | Bachelor's degree with 7+ years management experience in data science or related field, expertise in machine learning, BI, statistical modeling, SDLC, cloud environments, and strong communication skills. | Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Manager of Data Science & AI position. This position may be filled remotely, or in any of our office locations in the Central and Eastern time zones. The Data Science Team at Husch Blackwell delivers solutions to legal and operational problems using a wide range of mathematical and computational methods. Our projects are highly collaborative and often executed on tight timelines. The Senior Manager - Data Science and AI is responsible for developing and deploying the firm’s capabilities and assets for data science and AI. This position leads a team of Data Scientists, ensuring the team delivers strategic and business value while fostering a productive and humane environment that supports team engagement, professional growth, and collaboration. The Senior Manager will partner with the firm’s Principal Data Scientist to ensure that projects are staffed and executed most appropriately and will be responsible for delivering and demonstrating business value from DS and AI projects. Essential functions include: • Supervising data scientists and other members of the data science team. • Foster professional growth and skill development in their direct reports • Delegate tasks and responsibilities effectively, ensuring optimal workload distribution and project efficiency. • Conduct regular performance evaluations, provide constructive feedback, and set clear goals for direct reports. • Facilitate team engagement through regular communication, recognition, and support. • Address personnel issues, resolve conflicts, and promote a collaborative, inclusive team environment. • Identify training and development opportunities to enhance team capabilities and keep skills current with industry trends. • Provide critical strategic direction on Data Science project deliverables. • Collaborate with Director of Data Science & AI and firm leadership and provide analysis and insight on data science deliverables. • Interpret technical deliverables for non-technical personnel providing understanding of results and outcomes • Guide the Data Science team’s use of statistics, machine learning, software engineering, and other mathematical techniques to deliver data-driven insights for our internal stakeholders and external clients. • Develop, maintain, and advocate-for best practices in Data Science and data systems across the organization. • Facilitate the development of data science skills and knowledge within the team and throughout IT. • Establish and maintain quality vendor relationships. • Lead the planning, deployment, documentation, and management throughout all stages of the data science project lifecycle. • Rationalize and approve projects based on strategic firm needs and requirements. • Ensure long-term flexibility and maintainability of Data Science systems. • Assessing service/performance risks and planning for contingencies. • Collaborate with firm leadership for strategic and tactical decision making, planning, and execution of the firm’s AI strategy. • Ensure that the firm stays at the vanguard of AI governance practices through research, policy advisement, and participation in the AI governance effort. • Will participate in AI governance and oversight with assigned roles in the firm’s AI governance program. • Maintain awareness of the evolving ethical concerns and potential risks of machine learning and data science. • Effectively advocate for solutions that minimize exposure to risk for both the firm and our clients. • Provide thought leadership and maintain a thorough working knowledge of relevant legal, business, and AI research. Position Requirements • Bachelor’s degree with major coursework in related field; Industry certifications or graduate degree preferred. • 7 years of management experience in related field required, preferably in a professional services environment. • Ability to manage a large capital and expense budget. • Extensive experience with machine learning, BI, and statistical modeling projects • Extensive SDLC and Software engineering experience. • Experience working in a cloud environment (IaaS and PaaS), such as Microsoft Azure and/or Amazon Web Services. • Must have extraordinary communication skills for working with technical and not technical stakeholders. Physical Requirements The employee may be required to be stationary for prolonged periods, open filing cabinets and bend or stand as necessary, be able to inspect and observe information on a computer screen at least 80% of the time, and, on occasion, have the ability to lift and carry 25-35 pounds. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. Please reach out to our HR team to request an accommodation. Compensation And Benefits Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: State of Illinois: $130,000 - $252,000 State of Massachusetts: $144,000 - $275,000 State of Maryland: $139,000 - $211,000 State of Minnesota: $144,000 - $238,000 Jersey City, NJ: $156,000 - $283,000 State of New York: $134,000 - $289,000 State of Vermont: $142,000 - $273,000 Washington, D.C.: $185,000 - $273,000 The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. Please include a cover letter and resume when applying. EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.