Huntington Bancshares, Inc.

Lead regional corporate communications strategy, manage media relations, develop internal and external messaging, and collaborate across teams to align communication efforts. | 10+ years related experience, strong writing and leadership skills, ability to translate complex concepts, and experience with Michigan-based media. | Overview Description Summary: Huntington Bank is seeking a Regional Communications, Associate Director to develop and execute strategic communication plans for select regions within Huntington Bank’s footprint. The Associate Director will provide strategic leadership as the corporate communications lead within their portfolio of regions, guiding messaging and fostering alignment with enterprise-wide initiatives. Responsibilities Develop and execute strategic communication plans and manage communication programs and initiatives that increases awareness and engagement among and external stakeholders, including media, clients, partners and communities. Secure regional news coverage that tells a consistent and holistic story about Huntington’s brand, business priorities and initiatives. Collaborate across Corporate Communications, Regional Marketing and other teams to generate compelling content that engages colleagues and external stakeholders. Draft, manage, and distribute internal and external communications, including news, organizational announcements, corporate developments and crisis management through a variety of internal and external media. Develop communication briefs, executive summaries, talking points, video scripts, presentations, and frequently asked questions. Maintain a comprehensive understanding of enterprise and local initiatives to foster effective collaboration and ensure strategic alignment across regions. Basic Qualifications 10+ years of related experience Bachelor's Degree Preferred Qualifications Excellent written & verbal communication skills Strong leadership and executive presence Must possess superior writing, editing, speech writing and/or presentation development, project management and problem-solving skills. Must be able to understand complex concepts and translate them for a wide variety of internal and external audiences. Must have extensive experience with West or East Michigan based media Workplace Type: Office Our approach to Office Workplace Type: Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Remote roles may have opportunities to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. #J-18808-Ljbffr

Lead a team of content designers to develop and govern Huntington’s digital voice and content strategy across multi-channel user experiences while collaborating with cross-functional teams and ensuring compliance. | 10+ years of digital content creation/editing experience, leadership skills, strong UX and financial content knowledge, familiarity with ADA compliance and style guides, and ability to manage multiple projects in a hybrid corporate environment. | DescriptionThe Huntington User Experience team (HUX) is seeking a passionate leader to join a team of design thinkers focused on creating experiences that help people. As UX Director for Content Design, you will lead a team of content designers and guide their efforts to bring Huntington’s voice to life while finding the sweet spot between user needs and business goals. As a resident expert on language and brand voice, you will define Huntington’s digital language conventions, ensuring they comply with governance and evolve with current trends, all to push the boundaries of how a bank communicates with its customers.OverviewIn this role, you will ensure the voice of Huntington is brought to life across the digital customer journey.This work includes:Leveraging a user-centered design process to generate innovative, multi-channel experiences for customers and colleaguesManaging a team of UX designers, helping them advance portfolios of UX projects from conceptualization through delivery while championing best practices in research, writing, fact checking, reviewing, editing, and human-centric design thinkingAdvocating for and advancing the content team’s professional development goals, including the incorporation of new technologies and methods into work productsProviding creative direction to distill information and financial concepts into consumer-friendly content that guides users effortlessly through digital interactionsDeveloping the content strategy for new products, services, and experiencesParticipating in iterative design, research, and evaluation activities to refine UI conceptsCollaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, and brand, marketing, legal, and other stakeholders to realize innovative design solutionsFacilitating legal, regulatory, and similar oversight of UX work products, and serving as a subject matter expertise for compliance implicationsEstablishing voice and tone standards, style guides, and processes that promote inclusivity and consistency across enterprise communications channelsClarifying the digital delivery process as it relates to UX content and identifying areas where it can be improvedBasic QualificationsBachelor’s degree in English, creative writing, journalism, content design, user experience design, human factors design or a related field and/or equivalent experienceMinimum 10 years of experience in creating/editing content for digital experiencesPreferred QualificationsOutstanding digital writing and editing skills, with an eye for UX implicationsExperience mentoring or leading creative professionals in a corporate team settingSkill and enthusiasm in researching and mastering complex topics, especially in the technology and personal finance spacesStrong understanding of the user-centered design processExperience with responsive web design and mobile-first approachesUnderstanding of UX skillsets: experience strategy, design research & usability, interaction and visual design, content strategy, front-end UI developmentKnowledge of latest trends and UI conventions in the digital spaceComfort building relationships at all levels of the organization and with presenting to senior leadersExperience with using and developing content style guides at both the project and organizational levelsStrong organization, facilitation, collaboration, and problem-solving skillsFamiliarity with ADA compliance, usability standards, and guidelinesFamiliarity with AP StylebookComfort with ambiguous problem-solving tasks and a positive, can-do attitude toward resolving themExcellent verbal communication skills and practice leading group discussions, defending creative decision-making, and aligning with partnersExperience managing direct reports or leading virtual teams of creative resourcesAbility to work on multiple projects concurrently, demonstrating an ability to prioritize and manage timeExperience navigating projects from design into delivery within enterprise IT environments, both agile and waterfallDemonstrated success in cultivating quality working relationships across all levels of an organizationExempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)YesWorkplace Type:OfficeOur Approach to Office Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. #J-18808-Ljbffr