Humata Health, Inc

Design and develop data pipelines, optimize data infrastructure, and implement AI models for blockchain and SaaS platforms. | Extensive experience in data engineering, AI, blockchain, and cloud platforms, with strong programming skills and system architecture expertise. | 🔍 What we're looking for: Humata Helth is seeking an experienced Lead Engineer to guide our Provider Engineering team in building and maintaining critical automation infrastructure. In this role, you'll lead a team of four engineers (including yourself) while serving as the technical bridge between engineering and the broader business, ensuring seamless coordination across customer reporting and new implementation initiatives. 📍Location: Remote or Hybrid - Winter Park, FL ✅ Responsibilities Team Leadership & Coordination Lead and mentor a team of three engineers, fostering technical growth and collaborative problem-solving Coordinate engineering work across business functions, ensuring alignment with customer reporting needs and implementation timelines Facilitate communication between Provider Engineering and other departments to prioritize and deliver on business objectives Conduct code reviews and maintain engineering standards across the team Technical Execution Design, develop, and maintain API services and RPA automation solutions using TypeScript Architect and optimize PostgreSQL database systems for performance, reliability, and scalability Build robust automation frameworks that support provider integrations and operational workflows Establish best practices for code quality, testing, and deployment processes Business Integration Partner with stakeholders to translate business requirements into technical solutions Support customer implementation projects by providing technical expertise and coordination Contribute to reporting systems that deliver insights to customers and internal teams Identify opportunities to improve efficiency through automation and technical innovation 🛠 Role Requirements 5+ years of software engineering experience with proven technical leadership Strong proficiency in TypeScript ecosystem in the cloud Deep expertise in PostgreSQL, including query optimization, schema design, and database administration Experience building and maintaining RESTful APIs and automation systems Track record of leading small engineering teams or mentoring junior developers Excellent communication skills with ability to explain technical concepts to non-technical stakeholders ⭐Preferred Experience & Skills: Experience with RPA (Robotic Process Automation) frameworks and tools, both headless and headful Background in provider data management, healthcare integrations, or similar domains Familiarity with the Azure cloud platform, Azure DevOps, and GitLab Experience coordinating technical work across multiple business functions Understanding of data reporting and business intelligence tools Experience with Go (Golang) for maintaining architecture of backend services Understanding of C#/.NET development for interconnected enterprise integrations What You'll Bring A collaborative leadership style that empowers team members while maintaining accountability Strong problem-solving abilities and attention to detail Ability to balance technical excellence with pragmatic business needs Passion for automation and building systems that scale Commitment to clear documentation and knowledge sharing 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Lead end-to-end healthcare data integration projects, troubleshoot data and connectivity issues, and document technical workflows. | Extensive experience (5-7+ years) with healthcare EDI/X12 standards, APIs, SQL, and healthcare IT systems like EMRs, with strong security and compliance knowledge. | 🔍 What we're looking for. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams. You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support. 📍Location: Remote - USA ✅ What you'll do: End-to-End Technical Integration Delivery • Lead end-to-end design and deployment of integrations involving: • 278R EDI transactions (Healthcare Services Review Request for Review and Response) • 275 EDI document management workflows for supporting documentation • RESTful APIs for synchronous data exchange with EHR, payer, and third-party systems • File-based integrations (e.g., SFTP transfers for batched document exchange) • Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms, including: • EDI X12 to internal data models • 278R loops (2000E, 2010EA, 2010EB) to API payload formats • Mapping HL7 or custom EMR data structures to internal workflows • Manage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission. Technical Troubleshooting & Quality Assurance • Perform payload-level debugging of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepad. • Build SQL scripts for: • Data migration pre-validation and post-migration audits • Live data integrity checks across systems • Root cause analysis of data mismatches and failed transactions • Use packet tracing and VPN diagnostic tools (Wireshark, tcpdump) to debug connectivity issues. • Develop automated test scripts for integration validation (e.g., Postman Collections with Newman CLI). • Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.). Technical Project Architecture & Documentation • Create and maintain sequence diagrams, data flow diagrams, and API schema documentation for all integrations. • Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation). • Define error handling frameworks across integrations, standardizing error response formats and retry logic. Technical Advisory & Collaboration • Serve as the technical SME for customer IT teams, providing guidance on: • EMR system connectivity (Epic, Cerner, Athenahealth, etc.) • Data normalization for authorization workflows • PHI/PII encryption standards and HIPAA-compliant data handling • Actively contribute to product feedback loops, identifying enhancements to APIs, integration tooling, and internal debugging utilities. • Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels). ⭐️What you'll need to be successful in this role: • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field. • 5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environment. • Deep expertise with EDI X12 standards: • Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment looping • 275 Attachments for clinical documentation exchange • Advanced SQL proficiency (CTEs, window functions, ETL data validation workflows). • Hands-on experience with interface engines (strong preference for Mirth Connect or comparable platforms). • Expert with REST API protocols, including: • Authentication methods (OAuth2, Basic Auth, API keys) • API schema validation (JSON Schema, XML Schema Definition - XSD) • Rate limiting, pagination, and error handling best practices • Strong familiarity with healthcare IT systems: • EMRs like Epic (Interconnect API), Cerner, Athenahealth • Revenue cycle systems, prior authorization systems • Proficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashing). • Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdump). • Solid understanding of HIPAA, HITRUST, and data privacy/security compliance frameworks. • Comfortable with automation tools for API testing and monitoring (e.g., Postman, Newman, Swagger Inspector). • Experience with healthcare prior authorization workflows, utilization management, and revenue cycle operations. • Experience building or working with event-driven architectures (e.g., webhook-based notifications, Kafka). • Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reporting. • Contributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templates. • Ability to mentor junior technical implementation specialists. • Willingness to travel to customer sites as required (up to 25%). • *Please note: Interviews will begin around late August/early September. 🚀 Why Join Humata Health? • Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Lead end-to-end technical integration delivery, troubleshooting, and documentation for healthcare data systems. | Extensive experience with healthcare data standards, API development, network security, and compliance frameworks, plus strong SQL and healthcare system knowledge. | 🔍 What we're looking for. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams. You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support. 📍Location: Remote - USA ✅ What you'll do: End-to-End Technical Integration Delivery Lead end-to-end design and deployment of integrations involving: 278R EDI transactions (Healthcare Services Review Request for Review and Response) 275 EDI document management workflows for supporting documentation RESTful APIs for synchronous data exchange with EHR, payer, and third-party systems File-based integrations (e.g., SFTP transfers for batched document exchange) Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms, including: EDI X12 to internal data models 278R loops (2000E, 2010EA, 2010EB) to API payload formats Mapping HL7 or custom EMR data structures to internal workflows Manage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission. Technical Troubleshooting & Quality Assurance Perform payload-level debugging of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepad. Build SQL scripts for: Data migration pre-validation and post-migration audits Live data integrity checks across systems Root cause analysis of data mismatches and failed transactions Use packet tracing and VPN diagnostic tools (Wireshark, tcpdump) to debug connectivity issues. Develop automated test scripts for integration validation (e.g., Postman Collections with Newman CLI). Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.). Technical Project Architecture & Documentation Create and maintain sequence diagrams, data flow diagrams, and API schema documentation for all integrations. Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation). Define error handling frameworks across integrations, standardizing error response formats and retry logic. Technical Advisory & Collaboration Serve as the technical SME for customer IT teams, providing guidance on: EMR system connectivity (Epic, Cerner, Athenahealth, etc.) Data normalization for authorization workflows PHI/PII encryption standards and HIPAA-compliant data handling Actively contribute to product feedback loops, identifying enhancements to APIs, integration tooling, and internal debugging utilities. Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels). ⭐️What you'll need to be successful in this role: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent technical field. 5–7+ years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environment. Deep expertise with EDI X12 standards: Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment looping 275 Attachments for clinical documentation exchange Advanced SQL proficiency (CTEs, window functions, ETL data validation workflows). Hands-on experience with interface engines (strong preference for Mirth Connect or comparable platforms). Expert with REST API protocols, including: Authentication methods (OAuth2, Basic Auth, API keys) API schema validation (JSON Schema, XML Schema Definition - XSD) Rate limiting, pagination, and error handling best practices Strong familiarity with healthcare IT systems: EMRs like Epic (Interconnect API), Cerner, Athenahealth Revenue cycle systems, prior authorization systems Proficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashing). Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdump). Solid understanding of HIPAA, HITRUST, and data privacy/security compliance frameworks. Comfortable with automation tools for API testing and monitoring (e.g., Postman, Newman, Swagger Inspector). Experience with healthcare prior authorization workflows, utilization management, and revenue cycle operations. Experience building or working with event-driven architectures (e.g., webhook-based notifications, Kafka). Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reporting. Contributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templates. Ability to mentor junior technical implementation specialists. Willingness to travel to customer sites as required (up to 25%). **Please note: Interviews will begin around late August/early September. 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Manage customer relationships to drive adoption, retention, and satisfaction while collaborating with internal teams and providing data-driven insights. | 5+ years in customer success or consulting, healthcare or technology experience, healthcare operations familiarity, strong communication, and proficiency in PowerBI and analytics. | 🔍 What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our healthcare customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships. 📍Location: Hybrid - Orlando, Florida, US or Remote, US ✅ Responsibilities Independently manage customer relationship, set project direction, develop key deliverables, escalate risks, and influence stakeholders Oversee the customer lifecycle, ensuring smooth transitions from implementation to day-to-day operations. Establish a trusted advisor relationship through acting as a consultant as well as a solution engineer Develop and execute success plans tailored to customers' strategic goals and operational workflows. Collaborate with internal teams, including Growth, Product Development, and SME’s, to align solutions with customer needs Track and analyze key metrics related to Humata’s performance and to inform proactive strategies. Provide insights on industry best practices and leverage analytics to demonstrate value and ROI. Build and deliver tailored reports and presentations with stakeholders of all levels - mainly related to front-end revenue cycle operations 🛠 Role Requirements Bachelor’s degree in Business, Economics, Healthcare Administration, or a related field. 5+ years of experience in a customer success, or consulting role, preferably in healthcare or technology Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is required Experience working in small teams where both strategic thinking and tactical execution are required daily Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. Proficient in PowerBI and data analytics Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs). ⭐Preferred Experience & Skills: Demonstrate ability to work effectively in small team environments and early-stage companies Proactive problem-solver who thrives in a fast-paced environment Skilled in conflict resolution and adept at navigating complex challenges Experienced in denials management with advanced ability to analyze data, trend denial activity over time, and generate insights related to our Humata solution Willingness to travel as required (up to 30%). Hiring Process & Timeline We are targeting a start date of October or November 2025 Interview Stages: Initial phone screen with HR Hiring manager interview Stakeholder interview Case study & roundtable Reference checks Offer 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

The Prior Authorization Workflow Analyst is responsible for managing operational workstream deliverables for customer implementations and ensuring seamless alignment with Humata’s automation platform. They will validate existing automations, document requirements for new ones, and adapt workflows during stabilization and maintenance phases post go-live. | Candidates should have a bachelor's degree in a related field and at least 3 years of hands-on prior authorization experience. Familiarity with healthcare operations, Epic systems, and strong analytical skills are essential for this role. | 🔍 What we're looking for: The Prior Authorization Workflow Analyst plays a critical role in Humata Health’s customer’s implementation process and post go-live stabilization/maintenance efforts. This role sits at the intersection of hospital operations, Epic workflows, and payer portal automation. The PA Workflow Analyst partners with hospital PA staff to review prior authorization workflows, referral volumes, and payer mappings, ensuring seamless alignment with Humata’s automation platform. They will validate existing automations, document requirements for new ones, and ensure workflows are fully mapped, tested, and optimized for Humata’s touchless prior authorization solution. 📍Location: Remote, US or Hybrid - Orlando, Florida, US ✅ Responsibilities Own the operational workstream deliverables for customer implementations including discovery, data collection and analysis of Prior Authorization workflows. Proactively manage all operational workstream tasks of the implementation project plan Be a collaborative and communicative member of the implementation project team, ensuring implementation project manager has visibility into operational progress and risks Conduct operational workflow and portal shadowing sessions with customers, asking thoughtful and specific questions to understand their current processes. Identify risks related to the successful implementation of Humata’s PA technology. Capture and document operational workflows in Humata’s design workbook to inform solution build and develop prior authorization workflows. Review customer payer/plan mix and formulate automation workflow recommendations Adapt future-state workflows and payer/portal additions for customers during stabilization and maintenance phases post go-live Create payer portal credentials to support Humata’s automations Own payer portal validation during testing and go-live project phases; collaborate with the customer’s operations/technical teams to review automation results Document and escalate validation issues to be reviewed/resolved by Humata’s Engineering team 🛠 Role Requirements Bachelor’s degree in Business, Healthcare Administration, or a related field. 3+ years hands’ on Prior Authorization experience Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization. Systems knowledge/expertise with Epic (referrals, work queues, coverage), payer portals, and revenue cycle operations Hands-on data analysis experience, ability to analyze referral volumes service line/payer. This role requires a strong analytical mindset and ability to synthesize large data volumes and make informed decisions based on data analysis Organized, able to document processes (both current state and future-state automations) succinctly Comfort with ambiguity, shifting priorities and building new processes in an evolving start-up environment Collaborative team player with a consultative approach to client engagement and solution development Utilize PowerBI for reporting, Google Workspace, Slack Willingness to travel as required (up to 25%) for customer onsite discovery sessions and all-company meetings ⭐Preferred Experience & Skills: Prior Authorization Expertise: Understand the end-to-end Prior Authorization process (including pre and post-auth touchpoints). Hands-on experience working with payer portals. Strong Epic user knowledge (Cadence, Referrals, Coverage/Work Queues), comfortable pulling/analyzing data (Excel/SQL helpful). Operational & process mindset: Can map workflows end-to-end and identify bottlenecks. Experience with healthcare software and familiarity with HIPAA compliance and PHI handling. Innovative problem-solver who brings curiosity, creativity, and structure to ambiguous challenges. Adept at navigating complex challenges and can think critically to solution and remove barriers 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Lead end-to-end implementation of healthcare software products, manage project timelines and deliverables, ensure customer satisfaction and retention, and collaborate cross-functionally to drive operational excellence. | Bachelor’s degree, 5+ years in customer-facing project management or consulting, strong communication skills, experience with contracting and monitoring, familiarity with healthcare operations and prior authorization preferred, and willingness to travel up to 25%. | 🔍 What we're looking for: Humata Health Inc. is seeking a dynamic, solutions-oriented, and consultative Project Manager (PM) to join our team. As a PM, you will play a pivotal role in ensuring the success and satisfaction of our healthcare clients by serving as a trusted advisor and strategic partner. You will guide customers through their journey with Humata Health, driving implementation efforts, timelines, adopting Humata products, retention/expansion, and overall satisfaction while promoting long-term partnerships. This role is ideal for someone who thrives in fast-paced, evolving environments, brings deep understanding of prior authorization processes and technical workflows for providers and payers, and is passionate about solving complex problems in healthcare through thoughtful execution and collaboration. 📍Location: Remote, US or Hybrid - Orlando, Florida, US ✅ Responsibilities Customer Implementation & Project Management Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support. Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully. Own the project strategy and execution plan, independently driving timelines, resolving roadblocks, and ensuring delivery excellence. Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner. Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers. Proactively manage contract adherence, ensuring timely delivery of all obligations and milestones. Apply a consultative approach to uncover client needs and tailor implementation strategies that ensure client alignment and success. Actively manage deliverables across planning, timelines, building, testing, and go-live to ensure successful deployments. Operational Excellence & Execution Lead end to end implementation steps, testing, and training activities to prepare customers for go-live, ensuring smooth transitions into operational use. Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools. Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates. Send meeting summaries and next steps within one business day after implementation meetings. Obtain necessary payer, portal, and EHR credentials for automation implementation. Customer Advocacy & Continuous Improvement Lead Go-Live Check-In Calls in partnership with Customer Success Managers. Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring. Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary. Partner with Sales, Product, and SMEs to drive innovative, customer-aligned solutions that improve outcomes and drive retention. 🛠 Role Requirements Bachelor’s degree in Business, Healthcare Administration, or a related field. 5+ years in a customer-facing project management, consulting, account management, or customer success role — consulting background strongly preferred. Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams. Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs) Experience and skills in contracting and monitoring Experience with PowerBI for reporting desired, Google Workspace, Smartsheets, Slack Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization desired. Willingness to travel as required (up to 25%). ⭐Preferred Experience & Skills: Experience with healthcare software and familiarity with HIPAA compliance and PHI handling. Experience and knowledge of the prior authorization process and technical workflows for providers and payers. Innovative problem-solver who brings curiosity, creativity, and structure to ambiguous challenges. Skilled in conflict resolution and adept at navigating complex challenges. Collaborative team player with a consultative approach to client engagement and solution development 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Lead end-to-end implementation of healthcare software projects, manage timelines and deliverables, coordinate cross-functional teams, and ensure customer satisfaction and retention. | Bachelor’s degree, 5+ years in customer-facing project management or consulting, strong communication skills, healthcare operations familiarity, and experience with project tracking tools. | 🔍 What we're looking for: Humata Health Inc. is seeking a dynamic, solutions-oriented, and consultative Project Manager (PM) to join our team. As a PM, you will play a pivotal role in ensuring the success and satisfaction of our healthcare clients by serving as a trusted advisor and strategic partner. You will guide customers through their journey with Humata Health, driving implementation efforts, adopting Humata products, retention/expansion, and overall satisfaction while promoting long-term partnerships. This role is ideal for someone who thrives in fast-paced, evolving environments and is passionate about solving complex problems in healthcare through thoughtful execution and collaboration. 📍Location: Hybrid - Orlando, Florida, US ✅ Responsibilities Customer Implementation & Project Management Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support. Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully. Own the project strategy and execution plan, independently driving timelines, resolving roadblocks, and ensuring delivery excellence. Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner. Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers. Apply a consultative approach to uncover client needs and tailor implementation strategies that ensure client alignment and success. Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments. Operational Excellence & Execution Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools. Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates. Send meeting summaries and next steps within one business day after implementation meetings. Lead testing and training activities to prepare customers for go-live, ensuring smooth transitions into operational use. Obtain necessary payer, portal, and EHR credentials for automation implementation. Customer Advocacy & Continuous Improvement Lead Go-Live Check-In Calls in partnership with Customer Success Managers. Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring. Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary. Partner with Sales, Product, and SMEs to drive innovative, customer-aligned solutions that improve outcomes and drive retention. 🛠 Role Requirements Bachelor’s degree in Business, Healthcare Administration, or a related field. 5+ years in a customer-facing project management, consulting, account management, or customer success role — consulting background strongly preferred. Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams. Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs) Experience with PowerBI for reporting, Google Workspace, Smartsheets, Slack Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization. Willingness to travel as required (up to 25%). ⭐Preferred Experience & Skills: Experience with healthcare software and familiarity with HIPAA compliance and PHI handling. Innovative problem-solver who brings curiosity, creativity, and structure to ambiguous challenges. Skilled in conflict resolution and adept at navigating complex challenges. Collaborative team player with a consultative approach to client engagement and solution development 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.