HUMAN

Leading grant writing, fundraising, and strategic communications for nonprofits. | Extensive experience in nonprofit leadership, grant writing, and communications, but lacking product marketing, cybersecurity, and SaaS experience. | HUMAN is looking for a capable and driven Product Marketing Manager with 2–4 years of experience to drive go-to-market execution and help shape the positioning of our application protection products. As digital commerce increasingly faces threats from humans, bots, and agentic AI, this role offers a unique opportunity to shape how the world’s most valuable applications stay secure, trusted, and fraud-free. The ideal candidate will serve as a strategic bridge between product, marketing, sales, and our target market, translating complex technical features into clear, compelling narratives that resonate with both technical decision-makers and business stakeholders. This role combines strategic thinking with hands-on execution, requiring someone who can both develop high-level market positioning and create detailed campaign assets. As a key member of our product marketing team, you’ll have the opportunity to: Develop messaging and positioning that resonates with security and fraud personas Support product launches, feature releases, and multichannel marketing campaigns with impactful messaging and value-based content Partner with product management to align on roadmap priorities based on customer needs and market dynamics Equip sales and customer teams with enablement training and resources Engage analysts, thought leaders, and enterprise security buyers to shape perception and influence the market This role offers significant visibility, impact, and growth potential. You’ll be on the frontlines of protecting digital commerce from evolving threats while helping enterprises make faster, smarter decisions across login, account activity, and transactions. Responsibilities: Develop and execute comprehensive marketing strategies to promote our suite of application protection products Drive product positioning, messaging, and competitive differentiation in the market Lead market research to identify trends, customer needs, and competitive dynamics within the cybersecurity industry Partner with product management, sales, and marketing teams to align product development with market demands and opportunities Analyze marketing campaign performance and optimize strategies using data-driven insights to drive effective results Act as a subject matter expert on application protection, providing insights and thought leadership through various channels Provide sales enablement materials and training Create high-impact marketing content, including case studies, whitepapers, blog posts, webinars, and sales collateral Develop and maintain sales enablement resources, including battle cards, pitch decks, and solution briefs, to support effective sales and marketing strategies Lead product launches and feature release strategies, and communication Design and deliver training programs for sales and customer success teams Provide messaging frameworks, core content strategy, web content, and campaign briefs to support revenue, field, partner, and customer marketing teams Collaborate on integrated marketing campaigns Provide regular feedback on the product roadmap and feature prioritization Support for beta programs and early adopter initiatives Support for high-value customer opportunities Requirements: 2–4 years of product marketing experience, ideally in B2B cybersecurity, SaaS, or adjacent enterprise technology Proven track record of successful product launches and go-to-market strategies Outstanding written and verbal communication skills Strong analytical capabilities and data-driven decision-making Excellent project management and organizational skills Demonstrated ability to influence stakeholders and collaborate across functions Self-driven with the ability to work independently while contributing to team goals Desired Skills: Experience with new-to-market products Direct experience marketing to large enterprises to mid-market companies Deep understanding of application protection and the cybersecurity ecosystem Proficiency with marketing automation tools and CRM systems Experience with analytics platforms and visualization tools Demonstrated ability to manage multiple projects and prioritize tasks in a fast-paced environment Public speaking and presentation experience About HUMAN Security HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms. HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide. HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet. If you are an individual with a disability or special need that requires accommodation, please contact us directly.

Develop and manage sales pipeline, collaborate with teams to drive product innovation and customer success, lead commercial engagements in strategic accounts, and coordinate technical resources to meet client needs. | 5+ years selling technology in advertising/media, strong communication and negotiation skills, understanding of media ecosystem and cybersecurity fraud mitigation, and a bachelor's degree or equivalent. | Responsibilities: Develop and cultivate a pipeline of qualified sales prospects to consistently achieve sales goals Deliver accurate quarterly and annual pipeline forecasts against bookings targets Collaborate with product and account teams to drive product innovation and customer success. Ability to lead and drive commercial engagements within large strategic accounts, leveraging a value-based solution selling approach Work collaboratively with solutions engineers, account managers and senior leadership to strategize on the growth of key accounts. Coordinate and deploy necessary technical resources to ensure client needs are satisfied. Drive revenue growth through a combination of outbound prospecting and sourced leads. Ability to operate at both a strategic and executional level, driving day-to-day results while influencing long-term growth Qualifications: 5+ years of experience selling technology across the advertising and media ecosystems Track record of achievement executing against quarterly and annual new business goals Understanding of Media ecosystem technology and a network of relationships across Publishers, DSPs, SSPs, Ad Serving Platforms and Exchange Marketplaces Demonstrable understanding of the value exchange between brands and advertising agencies Possess outstanding oral and written communication skills with ability to present complex business problems and solutions Must have the capability to be conversant with business, product and technology leaders both internally and across our client base. Strong quantitative skills and negotiation ability Understanding of fraud mitigation in cyber security Bachelor's Degree or the equivalent About HUMAN Security HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms. HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide. HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet. If you are an individual with a disability or special need that requires accommodation, please contact us directly.

Develop and execute email and SMS lifecycle marketing strategies for ecommerce brands, collaborating cross-functionally to drive revenue and retention. | 5+ years ecommerce email and SMS marketing experience, proficiency in Klaviyo, knowledge of ecommerce platforms like Shopify, strong analytical skills, and compliance knowledge. | Are you looking for a career and company with a higher purpose that you feel more connected to? As people quit their jobs at record rates and evaluate what they want to do with their lives, we believe our original mission is more important than ever: ENJOY LIFE AND HELP OTHERS. Human is a full-service digital marketing agency that empowers both our team and emerging ecommerce entrepreneurs to reach their full potential and make their mark on the world. By aligning with personal and professional goals, providing growth opportunities, and fostering a positive culture, we achieve success and fulfillment together. Role Summary As an Email & SMS Marketing Strategist, you will own lifecycle marketing for a portfolio of ecommerce brands, driving measurable revenue and retention. You’ll define channel strategy, oversee execution, and deliver actionable insights that elevate client performance. This role is highly cross-functional, requiring collaboration with Account Strategy, Creative, and Paid Media to deliver cohesive, data-driven campaigns. The Goods • Salary: $70,000-$80,000 • Flexible Schedule • Remote work option • Unlimited Vacation – Take vacation whenever you need it • Free fare – Unlimited snacks, drinks, healthy food and such • Excellent Health Benefits – Great options & 99% employee coverage • On-Site Gym • Team Events – Quarterly celebrations, conferences, team lunches, happy hours and the best parties • Verizon unlimited phone plan • 401K Key Responsibilities 1. Strategy & Planning • Develop monthly email & SMS marketing calendars aligned to client goals, product launches, promotions, and seasonal opportunities. • Define segmentation strategies, testing plans, and creative direction for campaigns and automated flows (welcome, abandonment, post-purchase, replenishment, loyalty, winback). • Maintain and update lifecycle marketing roadmaps; ensure timelines, owners, and tasks are accurate and prioritized. • Partner with Account Strategists to ensure lifecycle channels integrate with broader marketing initiatives. 2. Execution & QA • Build, schedule, and launch email and SMS campaigns within ESP/SMS platforms (Klaviyo, Attentive, Mailchimp, etc.). • Architect and maintain automated workflows, including trigger setup, frequency management, and content refreshes. • Conduct thorough QA for all sends (tracking, rendering, compliance, accessibility, and brand consistency). • Provide clear direction and feedback to Designers and Copywriters to optimize creative performance. 3. Analysis & Optimization • Monitor performance metrics daily/weekly and synthesize actionable insights. • Deliver monthly reporting decks with analysis, trends, and forward-looking recommendations. • Design and run structured A/B and multivariate tests (subject lines, creative, send time, segmentation) and apply learnings to ongoing strategy. • Manage list health and deliverability: monitor inbox placement, sunsetting policies, suppression, and consent preferences. 4. Collaboration & Process • Partner with cross-functional teams to align lifecycle campaigns with full-funnel marketing efforts. • Participate in weekly backlog and status reviews; surface risks and unblock work early. • Document processes, SOPs, and testing learnings for continuous improvement. 5. Compliance & Data Management • Ensure compliance with CAN-SPAM, TCPA, GDPR, and CCPA requirements. • Oversee data hygiene and integrity across ESP/SMS platforms and integrations (e.g., Shopify). • Manage preference centers, opt-in/opt-out flows, and subscriber segmentation rules. Key Performance Indicators • Email & SMS campaign revenue • Automation revenue contribution • List growth and engagement (open, click-through, conversion rates) • Dollar per recipient • Workflow goal completion rate • Deliverability health (bounce, unsubscribe, complaint rates) • Test velocity and learnings adoption Qualifications • 5+ years of hands-on ecommerce email & SMS marketing experience with proven revenue impact. • Strong background in workflow/campaign architecture, execution, and optimization. • Agency or client-facing experience with excellent communication skills. • Proficiency in Klaviyo (required) plus Attentive, Mailchimp, or comparable ESP/SMS platforms. • Familiarity with Shopify and ecommerce integrations. • Strong analytical skills with ability to interpret performance data and create actionable strategies. • Knowledge of CAN-SPAM, TCPA, and global privacy regulations. • High attention to detail, grammar, and brand consistency. • Nice-to-have: HTML/CSS for template edits, Figma familiarity, or CRO experience.