8 open positions available
Lead and mentor teams to improve customer experience and operational efficiency. | Minimum 5 years customer service and operations experience with leadership skills and a bachelor's degree. | Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our customers and sales organization. Be the subject matter expert as it relates to managing our business including but not limited to; SAP, Salesforce, Quality Control, and Quote and Sales process requirements and improvements. Continuously elevate the overall value proposition of the customer service organization.A Day In The Life Improve the customers’ experience with Hubbell. Create engaged customers and help facilitate growth. Support the organization’s commercial objectives by helping the team strengthen customer relationships, improve responsiveness, and drive customer preference for our brands. Identify opportunities to improve processes, communication flow, and operational efficiency to enhance both customer experience and internal effectiveness. Advocate for the customer and customer support team by driving alignment, responsiveness, and accountability across internal stakeholder groups. Drive adoption and effective utilization of ERP, CRM, and digital tools to improve visibility, workflow consistency, reporting, and customer communication. Strong understanding of contact center metrics and operational levers (e.g., CSAT, AHT, FAT). Champion low-effort, high-impact customer interactions across all channels. Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Share operational insights and learnings to inform future improvements in service design and training content. Function as the primary training/coaching resource for the team and help to identify when additional training is required for members of the team. Evaluate individual and teamwork loads. Monitor real-time metrics and trends to proactively address issues and optimize service levels. Interact with customers and garner feedback of HPS services, products, and processes. Ensure adherence to company policies, including signature authority, credit policy, shipping guidelines, and cancellation processes. What will help you thrive in this role? Success in this role requires strong people leadership, commercial awareness, operational problem-solving, and the ability to drive accountability and responsiveness across multiple stakeholder groups. PHYSICAL REQUIREMENTS: Ability to travel on domestic and international business-related trips; ability to communicate; ability to work on a personal computer or other related equipment as required RECOMMENDED EDUCATIONAL BACKGROUND: BA/BS in Business or related fields preferred. Minimum 5 years customer service experience and operations experience LEVEL OF DECISION MAKING: Price Authorization within Established Guidelines. Commercial Risk Authorization Within Established Guidelines Shared/recommend decisions concerning Customer Service procedures and policies Initiates and controls the order entry process. Shared/recommend decisions concerning quotation proposals. Helps to identify areas of training need. Monitors workflow and communication issues. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Manage enterprise data governance framework ensuring data quality, integrity, and security while liaising between IT and business units. | Bachelor's degree with over 5 years experience in data governance or cybersecurity investigations and proficiency in relevant tools. | Job Overview The Senior Data Governance Specialist is responsible for the strategic oversight and operational execution of the organization’s enterprise data governance framework. This role ensures that data assets are managed as strategic corporate resources, maintaining high standards of quality, integrity, and security. The successful candidate will align data management practices with business objectives, ensuring regulatory compliance and fostering a culture of data-driven decision-making.A Day In The Life Every day at Hubbell is different and you’ll contribute in many ways. On any given day, you’ll make a difference by: Advise and maintain enterprise-wide data governance policies, standards, and procedures. Define, develop and train roles such as Data Owners and Data Stewards to ensure clear accountability. Collaborate with various departments to ensure adherence to global regulations (e.g., GDPR, CCPA, HIPAA) and oversee data classification and sensitivity labeling. Act as a liaison between technical IT teams and business units to resolve data-related conflicts and promote data literacy across the organization. Recommend and implement measures to mitigate data risks and establish governance controls for oversight. Works with senior leadership to identify and partner with data domain experts to document data assets, research and develop remediation strategies aimed at improving data quality and security Manage and support Committee meetings focused on Data Governance and Security Respond, evaluate, analyze, advise, and support inquiries and investigations as needed Assist in audits and assessments related to data privacy and security Promote a culture of data security awareness within the organization Translate requests from stakeholders into actionable reports Manage tickets and assist stakeholders when needed Manage technical policies within Cybersecurity Tooling supporting Data Governance and URL Filtering. Ensure Control Reviews around security tooling are completed timely and evidenced accurately. What will help you thrive in this role? Bachelor's degree preferred 5+ years of relevant work experience in conducting corporate investigations or Cybersecurity investigations Strong written/verbal communication skills, leadership, and analytical skills. Experience with data security systems such as Microsoft Purview and or Netskope Proficient computer skills and experience using Microsoft Office suite of products. Ability to travel as needed, up to 25% Excellent skills in organization, active listening, and detail-orientation. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Unified Business Solutions Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Lead strategic IT infrastructure projects including cloud migration and network security, managing budgets and stakeholders. | Bachelor's degree and 5-10 years IT project management experience in infrastructure with PMP or Agile certifications preferred. | JOB OVERVIEW Hubbell is looking for a highly skilled and experienced IT Infrastructure Program Manager to drive the successful execution of projects within the IT Infrastructure function. The IT Infrastructure Program Manager is responsible for defining scope, establishing project plans, and driving the execution of strategic IT Infrastructure initiatives. This role focuses on structured project delivery using industry standard methodologies (e.g., PMBOK, Agile, ITIL), ensuring stakeholder alignment, risk mitigation, and on-time/on-budget execution. The Program Manager will partner closely with IT Infrastructure technical leads, architects, business stakeholders, and vendors to ensure successful outcomes across multiple concurrent projects. You will also drive continuous services improvements to simplify projects and enhance delivery using lean and innovative thinking to advance IT Infrastructure programs. Your expertise in managing complex programs & projects, strong leadership skills, and deep knowledge of IT systems and infrastructure will be critical to the success of our organization. #LI-JT1 #hybrid A DAY IN THE LIFE Key Responsibilities Project Planning & Initiation • Partner with Infrastructure leaders and technical SMEs to define project scope, objectives, deliverables, and success criteria. • Develop comprehensive project charters, resource plans, work breakdown structures, and schedules. • Facilitate project kickoffs, ensuring roles, responsibilities, and expectations are clearly established. Project Execution & Monitoring • Lead cross-functional teams to deliver infrastructure projects such as: • Technology modernization, simplification, and standardization. • Data center consolidation and hosting improvements. • Cloud migration and governance initiatives. • Network Security, build out, lifecycle upgrades, and compliance-driven enhancements. • End-user technology and lifecycle upgrades. • Monitor project progress through status reports, dashboards, and KPIs. • Proactively identify risks and issues; manage mitigation and escalation paths. • Track budget, resource allocation, and vendor performance. • Drive adherence to project governance, change management processes, and quality standards. Stakeholder Management & Communication • Maintain strong relationships with IT, business stakeholders, and external partners. • Provide clear, concise, and actionable project updates to leadership. • Facilitate Steering Committee forums, decision-making checkpoints, and alignment sessions. Change & Continuous Improvement • Apply structured change management practices to ensure adoption of new systems, processes, and infrastructure capabilities. • Promote continuous improvement by identifying opportunities to streamline project workflows, reporting standards, and governance. • Stay current on industry trends and best practices to enhance project delivery within IT Infrastructure. WHAT WILL HELP YOU THRIVE IN THIS ROLE? Required Skills & Experience • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; Master's degree preferred. • 5–10 years of relevant IT project management experience, preferably within infrastructure environments. • Proven experience delivering complex technology projects using established project management methodologies. • Strong understanding of infrastructure technologies (networks, servers, cloud, storage, security, voice, data center & hosting environments, etc.). • Excellent leadership, communication, and stakeholder engagement skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. • Strong organizational and analytical capabilities with attention to detail. • Ability to manage multiple concurrent projects in a fast-paced environment. • Experience with project management tools (e.g., Aha!, MS Project, Azure DevOps, JIRA). • PMP, CAPM, or Agile certification are highly desirable. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Unified Business Solutions Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Manage and improve supply chain processes, collaborate cross-functionally, and support SAP system enhancements. | Experienced supply chain professional with leadership skills, SAP knowledge, and ability to manage continuous improvement initiatives. | Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing leadership, analysis, and solutions that enhance and expand operational capabilities for HES business units. Leveraging expertise in purchasing, planning, inventory management, warehousing, and SAP systems, the Operations Business Process Manager collaborates with the SAP IT and Global Operations teams to define requirements and drive technical solutions that optimize efficiency and execution throughout HES Operations and Supply Chain. As an integral member of cross-functional and cross-site communities within HES, the Operations Business Process Manager partners with both Operations and Supply Chain teams and Local Business Process Owners to implement and continuously improve SAP capabilities and business processes. This position reports directly to the Director of Operations Business Process. Preference will be given to candidates located at an HES facility. A Day In The Life Every day at Hubbell is unique, and you'll contribute in a variety of ways. On any given day, you'll make an impact by: • Collaborating cross-functionally with Supply Chain, Operations, the Hubbell SAP IT Implementation Team, the Hubbell Global Operations Team, and HES local business units. • Identifying and leading the execution of tasks, as well as communicating progress throughout all phases related to Supply Chain projects or initiatives and ongoing business activities. This entails managing specific projects, contributing to project schedules, and providing regular status updates. • Supporting and overseeing continuous improvement opportunities in purchasing, planning, inventory, and warehousing processes by actively engaging with HES business units and functional community members to collaborate on and identify new continuous improvement initiatives. • Serving as an internal subject matter expert for project teams and leading troubleshooting support efforts within the HES organization, ensuring prompt resolution of issues such as SAP system enhancements, training improvements, and more. • Assisting in the development of HES teaching and training documentation by function, and delivering ongoing support to HES functional communities to enhance organizational knowledge. • Contributing to solution design, implementation, or enhancement processes, overseeing test plan development, managing user acceptance testing, and fostering partnerships with site business units. • Traveling up to 25% of the time. What will help you thrive in this role? • Bachelor's degree in supply chain, operations, business, or related field (or equivalent experience) • 5+ years' supply chain experience, including material/production planning, inventory, or warehouse management; SAP ERP knowledge required (PP, MM, IM/WM) • Project management experience preferred; PMP certification a plus • Strong interpersonal, verbal, written, and presentation skills for internal customer interactions • Ability to gather business requirements and translate them into technical specifications • Collaborative, adaptable, and solutions-oriented approach to complex problems • Professionalism, customer service focus, and relationship-building skills with stakeholders • Advanced analytical and problem-solving abilities; effective organizational and management skills • Able to communicate at all levels, work independently or within teams, and influence others • Skilled in managing tight deadlines, prioritizing tasks, and delivering results • Understanding of MRP/ERP concepts and processes; SAP experience required Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Lead sourcing and supply chain initiatives for new product development ensuring supplier engagement and risk mitigation. | Requires 4+ years in sourcing or supply chain, strong project management and supplier collaboration skills, and ability to interpret engineering documentation. | Job Overview We are seeking a dynamic and experienced New Product Development Manager to lead New Product Development & Strategic Procurement initiatives. This role combines process leadership, strategic thinking, and operational excellence to deliver value, manage supplier requirements, and support business growth. The ideal candidate will have a strong background in Supply Chain, Project Analysis (Make/Buy Decisions, Total Cost of Ownership, etc), and cross-functional collaboration. This role will serve as a key team-member for complex sourcing & supply chain initiatives for New Product and Complex redesign development. Roles & Responsibilities Drive strategic sourcing alignment and supplier engagement from concept through production release. Partner with Product Development and Engineering to ensure supplier inputs are used in product design for manufacturability, cost and supply chain resilience. Manage supplier readiness, capacity planning, and risk mitigation activities to ensure transitions from prototype to production. Collaborate with Product Management, Engineering, Commodity Management, & Operations to resolve roadblocks and accelerate decision-making Facilitate supplier design reviews, technical discussions and development milestones. Develop processes and best practices to streamline and accelerate supplier engagement during new product development. Proactively assess supply chain risks (technical, geopolitical, financial) and implement agile mitigation strategies to meet product requirements. Serve as the sourcing leader and main point of contact within the product development team. Assist Sourcing and Commodity Management leadership in negotiating contracts, pricing agreements, and long-term supply agreements. Required Skills and Experience Required Skills and Experience • BS/BA in Supply Chain Management or Equivalent. • At least 4 years of experience in sourcing, supply chain, or procurement. • Advanced knowledge of Microsoft Office products (Excel, PowerPoint, Project, Word, & Outlook) • Strong knowledge of MRP Systems, MS Project (or similar project management software). • Must be able to read and interpret engineering prints and drawings • Ability to perform in a matrixed organization • Willingness to travel as needed. Preferred Qualifications • Strong demonstrated SAP experience • MBA or Master's degree is a plus. • Knowledge of quality systems, product lifecycle management, and supplier audits. • Strong financial acumen including cost modeling and scenario planning expertise. • Prior experience in justifying Capital Expenditures is a plus. • APICS/ASCM Certification or other related purchasing certification Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Lead supply chain process improvements and manage technical solutions across operations. | Bachelor's degree and 5+ years experience in supply chain with SAP ERP proficiency and strong analytical skills. | Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing leadership, analysis, and solutions that enhance and expand operational capabilities for HES business units. Leveraging expertise in purchasing, planning, inventory management, warehousing, and SAP systems, the Operations Business Process Manager collaborates with the SAP IT and Global Operations teams to define requirements and drive technical solutions that optimize efficiency and execution throughout HES Operations and Supply Chain. As an integral member of cross-functional and cross-site communities within HES, the Operations Business Process Manager partners with both Operations and Supply Chain teams and Local Business Process Owners to implement and continuously improve SAP capabilities and business processes. This position reports directly to the Director of Operations Business Process. Preference will be given to candidates located at an HES facility.A Day In The Life Every day at Hubbell is unique, and you’ll contribute in a variety of ways. On any given day, you’ll make an impact by: Collaborating cross-functionally with Supply Chain, Operations, the Hubbell SAP IT Implementation Team, the Hubbell Global Operations Team, and HES local business units. Identifying and leading the execution of tasks, as well as communicating progress throughout all phases related to Supply Chain projects or initiatives and ongoing business activities. This entails managing specific projects, contributing to project schedules, and providing regular status updates. Supporting and overseeing continuous improvement opportunities in purchasing, planning, inventory, and warehousing processes by actively engaging with HES business units and functional community members to collaborate on and identify new continuous improvement initiatives. Serving as an internal subject matter expert for project teams and leading troubleshooting support efforts within the HES organization, ensuring prompt resolution of issues such as SAP system enhancements, training improvements, and more. Assisting in the development of HES teaching and training documentation by function, and delivering ongoing support to HES functional communities to enhance organizational knowledge. Contributing to solution design, implementation, or enhancement processes, overseeing test plan development, managing user acceptance testing, and fostering partnerships with site business units. Traveling up to 25% of the time. What will help you thrive in this role? Bachelor’s degree in supply chain, operations, business, or related field (or equivalent experience) 5+ years’ supply chain experience, including material/production planning, inventory, or warehouse management; SAP ERP knowledge required (PP, MM, IM/WM) Project management experience preferred; PMP certification a plus Strong interpersonal, verbal, written, and presentation skills for internal customer interactions Ability to gather business requirements and translate them into technical specifications Collaborative, adaptable, and solutions-oriented approach to complex problems Professionalism, customer service focus, and relationship-building skills with stakeholders Advanced analytical and problem-solving abilities; effective organizational and management skills Able to communicate at all levels, work independently or within teams, and influence others Skilled in managing tight deadlines, prioritizing tasks, and delivering results Understanding of MRP/ERP concepts and processes; SAP experience required Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Lead business process standardization and continuous improvement across operations. | Requires 10+ years supply chain experience, 5+ years leadership, and SAP expertise. | Short Description Director, Operations Business Process Long Description The Business Process Director will lead a team of Business Analysts and Business Process Architects to define, standardize, and continuously improve key operational processes across the Hubbell Electrical Solutions (HES) segment. This includes establishing best practice processes in partnership with the Global Operations team and driving adoption across Production Planning, Purchasing, Material Flow, and Warehousing. The role is responsible for evaluating existing processes, identifying opportunities for improvement, prioritizing initiatives, gaining alignment across stakeholders, and executing business process transformation projects. Additionally, the this position will lead the HES Master Data Management program, ensuring the data quality needed to support critical business processes and performance requirements. This position reports to the Senior Director of Materials and Supply Chain and works closely with HES Operations, Brand Management, site-level leadership, and Customer Service to drive standardization and operational excellence. It is preferred that the chosen candidate be located at an HES location. A Day In The Life Every day at Hubbell is unique, and you'll contribute in a variety of ways. On any given day, you'll make an impact by: • Identifying key business processes and assessing opportunities for standardization and best practice adoption. • Building and maintaining a network of local process experts who establish, promote, and sustain HES best practice processes. • Leading the organization in designated process areas and providing regular updates on adoption progress, improvements, and change management efforts. • Owning end-to-end process design across HES for relevant business process areas, ensuring scalability, consistency, and alignment with enterprise standards. • Driving continuous improvement by assessing current processes, identifying gaps or inefficiencies, and developing improvement roadmaps. • Prioritizing improvement opportunities, building business cases, securing stakeholder alignment, and leading implementation efforts. • Overseeing the HES Master Data Management program to ensure data quality supports operational performance and business decision-making. • Building and maintaining strong global and cross-functional relationships in a matrixed organization across business units, corporate functions, and enterprise stakeholders. • Traveling up to 25% of the time. What will help you thrive in this role? • Bachelor's degree in Business Administration, Supply Chain/Logistics, or a related field. • A minimum of 10 years of experience in supply chain management, with at least 5 years in a leadership role. • Proven experience in factory materials management optimization and implementing strategic initiatives that have resulted in measurable business improvements. • Minimum 5+ years of SAP experience across functional areas such as Materials Management, Production Planning, Material Flow, and Warehousing. • Excellent leadership and interpersonal skills, with the ability to manage and develop a high-performing team. • Proven experience as an effective coach and mentor with cascading impact. • Strong decision-making skills, with the ability to evaluate alternatives and create innovative solutions in a fast-paced environment. • Strong analytical and problem-solving skills. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Lead sales and customer engagement for electrical grid technology products in a defined territory, develop sales strategies, manage sales agents, and collaborate on product development. | BS in Electrical Engineering, 10+ years in power systems or communications engineering, 5+ years in sales or product management, utility experience preferred, and ability to travel up to 50%. | Job Overview The Territory Manager, Communications and Software, is responsible for achieving overall sales goals and growing the installed base of Hubbell's technology products and services designed to secure, operate, and optimize the electrical distribution grid within the assigned territory. Utilizing both direct and indirect sales approaches, the Sales Director, Communications and Software is responsible for leading the customer engagement across multiple product lines within the assigned territory and developing winning strategies to assess customer needs, develop market leading solutions, gather/communicate market intelligence, and win business with current and new customers. This position supports the North Central 2 territory, it is remote and the candidate must reside in the following states (ND, SD, NE, KS, MN, IA) #LI-CH1 A Day In The Life Marketing: • Understand regional, state, and national dynamics within their region to promote Hubbell as a market leader in electrical grid automation • Develop and maintain a network of contacts within utility management, project teams, channel partners, and industry stakeholders • Identify and develop opportunities to grow business with new and existing customers • Advocates to customer's stakeholders to drive and acquire funding mechanisms to expand market opportunities • Leads the various segment sales resources in analyzing accounts within the assigned territory and developing actionable sales plans and long-term account engagement strategies to grow Hubbell's installed base of Intelligent Grid Systems • Assess competitor offerings and develop differentiated market approaches • Develops and leads implementation of long-term account-based marketing campaigns • Consolidate and convey marketing intelligence related to emerging customer needs and competitor products • Contribute to product development ideas and specifications • Works closely with Product Management and sales team to gather product Voice of the Customer • Lead the commercialization process for new offerings in the market • Conduct market research and special projects as required • Ensures proper flow of market intelligence with particular emphasis on trends and technical differences Sales Activities: • Achieves current year sales targets and year-on-year growth plans by analyzing territory and customers to develop specific region plan • Implement specific sales programs to promote Hubbell products and services • Conducts product presentations and demonstrations that promote Hubbell's capabilities • Ensures full sales support and customer knowledge for communication and software systems within assigned territory. • Overcomes technical and business objections of prospective and current customers by providing technical solutions based on utility Communication and Software system expertise • Works collaboratively with Communication Operations to prepare proposals and obtains internal approvals • Assist when necessary, in establishing customer credit and collection of receivables. • Keeps customer information, opportunity pipeline, and forecasts current in relevant internal CRM systems • Controls sales expenses to meet budgets and maintains a proper ratio for their assigned territory Sales Channel Management: • Collaborates with Sales Channel Leadership to evaluate, establish and maintain a network of independent sales agents/distributors • Assigns, directs, and supports the efforts of agents/distributors • Supervises agents/distributors within assigned territory. • Keep Sales, Customer Technical Service teams, and other Hubbell personnel informed of agent/distributor assignments • Ensures implementation of current Hubbell policies and procedures for sales agents/distributors • Applies systematic reviews to evaluate all agents/distributors under their jurisdiction for compliance with established procedures and identify training needs • Keeps agent/distributor contracts on a current basis in conjunction with Sales Channel Leadership • Integrates Hubbell strategies through their assigned agents/distributors to achieve objectives and goals • Accepts the lead role in coordinating project and quotation activities between agencies (and Regions) to maximize sales opportunities • Develops bookings and/or sales quota assignments for their agents/distributors • Attends industry trade shows and coordinates customer meetings What will help you thrive in this role? To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational and Experience Requirements: • BS in Engineering, preference in Electrical Engineering. MBA a plus. • 10+ years of experience in power generation, transmission and distribution systems, or communications and software systems in an engineering capacity; Utility experience strongly preferred. • 5+ years of experience in sales, commercial, or product management roles. • Experience working and supervising independent sales agents/distributors preferred. Skills and Knowledge: • Understands and utilizes appropriate electrical standards, such as UL, CSA, IEC, ANSI, IEEE, CE and California Rule 21 where applicable. • Familiarity with the current laws, regulations, and commercial aspects of importing and exporting, such as letters of credit, Incoterms, performance bonds, tariff codes, bid bonds, penalty clauses, currency hedging, etc. • Knowledge of Hubbell and competitor products and services and their applications in the generation, transmission, and distribution of electric power, and power quality measurement. • Knowledge of utility back-office integrations for AMI and distribution automation applications. • Knowledge of the application of domestic and international electrical standards, such as UL, IEC, ANSI, IEEE and CE, and local laboratory certificate requirements. • Ability to write and publish technical papers. • Familiarity with Microsoft Office applications, such as Word, Excel, PowerPoint. Language Skills: • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. • Ability to respond to common inquiries or complaints from customers (at all levels), regulatory agencies, or members of the business community with tact and diplomacy. • Ability to write speeches and articles for publication that conform to prescribed style and format. • Ability to effectively present information to customers, top management, public groups, and/or boards of directors. Physical Demands: • Ability to travel up to 50% via air or land • Must reside in the following states (ND, SD, NE, KS, MN, IA) Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
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