HUB International

Assist in managing client accounts, prepare presentations, and support benefit plan evaluations and renewals. | High school diploma, knowledge of employee benefit plans, proficiency in Microsoft Office, and relevant experience or licenses. | ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: • Competitive salaries and benefits offerings • Medical/dental/vision insurance and voluntary insurance options • Health Savings Account funding • 401k matching program • Company paid Life and Short-Term Disability Plans • Supplemental Life and Long-Term Disability Options • Comprehensive Wellness Program • Paid Parental Leave • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off • Great work/life balance, because that’s important for all of us! • Focus on creating a meaningful environment through employee engagement events • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! • Growth potential - HUB is constantly growing and so can your career! • A rewarding career that helps local businesses in the community • Strong community support and involvement through HUB Gives SUMMARY: An Account Manager assists the Producer in the day-to-day needs of the business. This position bridges the gap from the typical functions of a Producer and the service team. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizes the planning calendar and renewal timeline to ensure the following items are handled timely: census requests, client follow up, carrier follow up, sending RFP’s, preparing presentations, and other items as necessary. • In coordination with the Producer, prepares spreadsheets, PowerPoints, and contribution scenarios to display and communicate appropriate information for presentation to client and employees based on Producers’ recommendations and requests. Checks all work for accuracy. Questions validity of presentation content and ensures data/information is appropriate, logical and organized. Develops and/or assists Communications with Benefit Summaries. • Assists clients with escalated claims, billing, and/or policy issues. Documents all in Benefit Point. • Analyze and research of ongoing plan evaluations. Reviews all client renewals with the Producer to check for appropriateness and assists in the recommendation process. • Attends client meetings with the Producer to establish a working relationship with the client. Conducts employee benefit educational meetings for clients. • Under the direction of the Producer, ensures that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption. Communicates and documents major issues and changes. Stays on top on “next steps”. Ensures that submission and all applicable documents are processed accurately and timely. • Understands and stays abreast of changes in employee benefits, including plan designs, available riders, legislation, and emerging trends. Shares this knowledge with clients and others at HUB. Attends training opportunities, reads and shares industry knowledge, regularly participates in coursework to either earn or maintain professional designations. • Keeps team informed and communicates thoroughly and clearly with all team members concerning client issues, renewals, and proactive work. Positively influences the team members; using the HUB Fundamental 5Values, offers encouragement and praise, promotes engagement, and builds good working relationships. Ensures team is following timeline. • Acts as client’s advocate with carriers and vendors. Always has client’s best interest at heart. • In coordination with the Internal Service Representative, updates and maintains the following: Documentation of renewal plan information in Agencyware (Internal database system); client files as changes are implemented; spreadsheet templates, policy digests and hospital grids. • Acts as mentor for ISR. Assists in their growth and development through constant communication and instruction. EXPERIENCE REQUIRED: • College degree preferred. • A working knowledge of employee benefit plans, understanding HMOs, PPOs, HSAs, indemnity plans, as well as ancillary coverage such as life, disability, dental and voluntary insurances is preferred. • Skilled in Microsoft Office products with emphasis on Excel and PowerPoint. • Previous experience in benefits, finance or human resources preferred. • An earned Georgia Life and Health license. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Designing and delivering learning solutions, managing projects, and developing training materials for insurance-related topics. | 3-5 years of experience in training, proficiency with software tools, and ability to learn insurance systems and licensing requirements. | About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why choose HUB? Throughout our network of more than 530+ HUB offices across North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We Are The Perfect Fit If You • are seeking a progressive work environment at a rapidly growing organization • have a desire to help others protect their future • have an entrepreneurial spirit and are challenged by the opportunity to grow the business • are focused on learning and development to enhance your industry knowledge and expertise • are a self-starter willing to invest time and energy to learn the technical aspects of our business • believe in integrity and building success by developing relationships with others Here’s Where You Come In We are currently seeking a Learning & Development Trainer to join our team. You’ll primarily be responsible for participating in the design and delivery of effective learning solutions for our team members. The role will manage and improve upon existing training solutions, leveraging best practices and enhance the insurance knowledge base of our staff. Other Responsibilities Of The Role Include • Manages all aspects of learning projects, to include facilitating projects with trackable deliverables and report the projects’ progress to the leadership team. • Collaborates with business leaders, subject matter experts, and department team members to develop curricula, goals, and learning objectives. Areas of focus include insurance coverage lines, workflow processes, and HUB IT tools. • Applies adult-learning and instructional design principles (i.e., group lecture, role play, simulation exercises, self-study, computer-based training). • Develop e-learning courses or instructor-led training material, using course tools such as PowerPoint and Microsoft Teams. • Develops supplemental materials/resources to aid in the reinforcement of learning (i.e., job aids, online reinforcements, videos, etc.). • Assembles and maintains a library of all curriculum and content. • Monitors employees needs and external trends to meet best practices to design new classes that fill gaps in the existing curriculum. • Provides information on Insurance CE curriculum meeting state licensing requirements. • Assist with onboarding and new hire orientation including mergers and acquisitions as needed. • Support training for existing employees as requested. You’re Great At • Enthusiasm: must be team-oriented, expressive, positive, highly energetic, and results-oriented. • Conscientiousness: must maintain, and achieve, a very high standard of professional and personal excellence. • Analytical Abilities: must be a quick study of complex problems/situations, have highly developed analytical skills, as well as be a logical and intuitive thinker. • Organizational Skills: must be comfortable and adept at multi-tasking and prioritization. • Communication Skills: must possess excellent written and oral communication skills, including strong presentation skills. • Three to five years’ experience in an insurance brokerage environment in a servicing capacity. • EPIC experience strongly preferred • Overall proficiency with software systems, high level of computer literacy. • Intermediate-level proficiency in Excel and Word. • Ability to quickly learn and apply new software/systems. • Ability to obtain and maintain a Washington State insurance license. Here’s What We Can Offer At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage with bonus opportunities and offering great benefits like: • 401k plan where the Company matches 50% of the first 6% you contribute • Paid parental leave • Medical, dental, and vision options • Robust wellness program • Paid vacation, paid holidays, floating holidays and more! Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $65,000.00 - $80,000.00 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. We offer a large selection of benefits that are customizable to fit your personal needs – a portfolio of both comprehensive and affordable choices. Our work environment encourages critical and independent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients and we give them the space to do that. Our work atmosphere is comfortable and offers a “dress for your day” policy as well as a flexible work schedule. Life us so far? Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Manage client accounts, develop relationships, process renewals, and coordinate benefit plans. | Bachelor's degree, 5+ years in insurance or benefits, strong analytical and communication skills. | Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We currently have an opportunity for an Account Executive to join our Employee Benefits team. General Purpose Provides full-service account management to clients in the Employee Benefit Department. Manages a small book of accounts for all health and welfare plans including medical, dental, short and long term disability, vision, life/AD&D, travel accident, voluntary benefits, etc. Also assist Senior Account Manager/Team Lead on higher-end tasks and occasionally Benefit Point. Core Responsibilities • Day to day contact for client • Develop strong relationships • Resolve claims and administrative issues (yours and Senior AE book) • Act as liaison with insurance carriers and as an advocate for clients (yours and Senior AE book) • Design benefit plan in conjunction with client needs and financial resources • Process renewals, including competitive bidding, providing cost effective plan design alternatives and employee contribution scenarios • Prepare spreadsheets and renewal presentations as appropriate (yours and Senior AE book) • Prepare summary plan descriptions and other employee communication materials • Provide client with periodic financial reports (monthly, quarterly, or annually, as provided by insurer) to assess plan’s performance and as a tool for renewal planning • Coordinate timely delivery of Schedule A information for 5500 preparation, as appropriate • Maintain & manage client information through HUB’s Agency Management System & data standards Typical Additional Responsibilities • Coordinate health fairs and wellness initiatives when requested by client • Prepare claim utilization analysis on self funded and large fully insured clients, as appropriate (yours and Senior AE book) • Secure stop-loss coverage for self-insured clients, as appropriate Knowledge/Skills & Abilities Required • College degree or equivalent work experience • Minimum of 5 years experience in brokerage, consulting, insurance company, or corporate benefits environment • Excellent analytical & problem-solving skills • Excellent verbal and written communications skills • Excellent interpersonal skills • Computer literate in Word, Excel and PowerPoint • Highly detail-oriented • Ability to multi-task Core Competencies • Customer/market focus • Business/profit focus • Inspires shared vision/passion • Fosters collaboration • Technical/functional expertise • Results oriented • Fast paced Physical Requirements of Job • Some travel • Regular use of computer The expected salary range for this position is $54.95/hr - $63.19/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Answering phone calls and emails from employees regarding their retirement plans, data entry, and monitoring emails. | High school diploma, 1-2 years of relevant experience, good communication skills, basic computer skills. | Job Description About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial piece of mind and top of class solutions, investments, administration, and service. We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most competent professional team. We are the perfect fit if you: Enjoy team collaboration Thrive in a healthy company culture that recognizes success Want to learn and grow your current skill set Are seeking a progressive work environment at a rapidly growing organization Have a desire to help others protect their future Are focused on learning and development to enhance your industry knowledge and expertise Believe in integrity and building success by developing relationships with others Job Purpose: We are looking for a motivated individual to join our Retirement Customer Services Team! Your job would be to answer phone calls and emails from the employees of these school districts about their retirement plans. We are willing to train up the right individual. Passion for communication and customer service are a must. Eagerness to learn and attention to detail are keys in our quick paced, growing department. You will have the opportunity to help with a variety of accounts to best serve our clients. We encourage career development and opportunities are available upon satisfactory assessment. We offer a flexible work schedule in a fun and welcoming environment. We pride ourselves on having opportunities for training, development, and promotion. Duties and responsibilities: Primarily phone customer service Time management of responsibilities Data entry Review & return voice mails Monitor department emails Work experience: Proven experience in the areas of customer service, strong communication skills (verbal & written) and willingness to learn. Education/Licensing: High school diploma Skills/Experience Required: Ability to multi-task Ability to maintain confidential information Ability to work independently and under pressure Excellent interpersonal and communication skills Great attention to detail General knowledge of computer applications - Microsoft Word, Microsoft Excel, Gmail Job Classification & Additional Information: Full Time $25.00-$30.00 per hour based on experience Hybrid (3 days in office each week) 900 S. Capital of Texas Highway, Ste 350, Austin, TX 78746 Featured Benefits: Medical insurance, HSA with Match, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & parental leave. 2 weeks of PTO, Sick Time, Personal Time, Floating Holidays, and 11 paid Holidays. Corporate Gold's Gym Discount Team Appreciation Day Company sponsored team sports Free drinks and snacks stocked in the break room Working Conditions: Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Department Office Administration & Clerical Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Manage day-to-day client service for employee benefits accounts including eligibility changes, enrollments, billing, and audits while supporting client retention and carrier relationships. | 1+ years related benefits experience, computer efficiency, strong written communication, teamwork, attention to detail, and preferably a bachelor's degree. | IGNITE YOUR PASSION * IMPACT WHAT MATTERS WHO WE ARE. Breaking Boundaries for 25 years - and counting. The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 600 HUB offices across North America, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US. We have the competitive, exciting, and friendly work environment you are seeking. We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We welcome ALL candidates and are proud of our wonderfully diverse employee population. WE’LL TAKE CARE OF YOU. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more! THE OPPORTUNITY: Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions. The Client Service Associate works collaboratively with the service team to manage a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships, and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Essential Duties and Responsibilities: Responsibilities Assist the Account Management team with all aspects of the account-service for all client group sizes Assist eligibility changes, enrollments, changes and terminations Processes COBRA documents Provides billing and online portal assistance to clients Assists with audits WHAT YOU BRING TO THE TABLE: Bachelor’s degree preferred 1+ years of related benefits experience demonstrated computer efficiency Teamwork – Supports everyone's efforts to succeed Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Demonstrates attention to detail *The expected hourly rate for this position is $23.00 to $26.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE. We want to meet you! Apply today and start your journey to a better tomorrow. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.