HTC Global Services

Support project management activities including tracking, reporting, and stakeholder coordination for transformation workstreams. | Requires 2-4 years of junior project management or related analytical experience, Agile support experience, Scrum Master certification, and strong Excel and PowerPoint skills. | Project Manager I Join our growing team working onsite 4 days a week in Lake Buena Vista, FL. You will work alongside the team to provide day-to-day coordination and analytical support for transformation workstreams within a large enterprise organization. You will maintain project trackers and timelines, coordinate stakeholders and meetings, prepare status materials, document decisions and action items, and help identify risks or delays. Working closely with senior team members and cross-functional partners while gaining experience in PMO operations, Agile delivery, stakeholder management, and executive reporting. Key Responsibilities • Maintain project plans, milestones, timelines, trackers, risks, issues, dependencies, and action items. • Support multiple transformation workstreams and concurrent deadlines. • Prepare project-status reports, briefing materials, presentations, and leadership updates. • Gather, organize, and summarize information from stakeholder meetings and working sessions. • Document decisions, open questions, risks, dependencies, and next steps. • Coordinate schedules, meeting logistics, agendas, and supporting materials. • Track progress against workstream plans and proactively flag delays or concerns. • Follow up with stakeholders regarding outstanding actions and deliverables. • Support Agile project activities and established project-management processes. • Use Excel to organize, analyze, reconcile, and track project information. • Create clear, polished PowerPoint materials for project and leadership audiences. • Maintain accurate and secure project documentation. • Handle confidential or sensitive business information with discretion. • Partner effectively with project leaders, business stakeholders, and cross-functional teams. Required Qualifications • Two to four years of experience in junior project management, project coordination, PMO support, business analysis, management consulting, or a related analytical role. • Experience supporting Agile projects or Agile delivery teams. • Scrum Master certification from a recognized organization. • Strong Microsoft Excel skills. • Strong Microsoft PowerPoint skills. • Experience maintaining project trackers, timelines, milestones, risks, issues, and action items. • Experience preparing project-status reports and presentation materials. • Excellent organization and attention to detail. • Ability to manage multiple workstreams, stakeholders, and deadlines. • Strong written and verbal communication skills. • Ability to identify inconsistencies and maintain accurate project records. • Sound judgment and the ability to handle confidential information. • Bachelor's degree in business, finance, project management, or a related field. Preferred Qualifications • Previous PMO or transformation-program experience. • Experience with Smartsheet or an equivalent project-tracking tool. • Experience supporting large-scale change or transformation initiatives. • Experience creating executive-ready reports and presentations. • Exposure to finance-transformation programs. • Experience in internal consulting or a large enterprise organization. Ideal Candidate Profile The ideal candidate is an early-career Project Manager who takes ownership of details and follows through on commitments. This person is comfortable working with different stakeholders, managing multiple trackers and deadlines, and turning meeting discussions into organized actions and clear status updates. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Coordinate project activities, maintain trackers, prepare reports, and support Agile delivery within finance transformation workstreams. | Requires 2-4 years of junior project management or related experience, Agile support experience, Scrum Master certification, strong Excel and PowerPoint skills, and a bachelor's degree. | Project Manager I Join our growing team working onsite 4 days a week in Lake Buena Vista, FL. You will work alongside the team to provide day-to-day coordination and analytical support for transformation workstreams within a large enterprise organization. You will maintain project trackers and timelines, coordinate stakeholders and meetings, prepare status materials, document decisions and action items, and help identify risks or delays. Working closely with senior team members and cross-functional partners while gaining experience in PMO operations, Agile delivery, stakeholder management, and executive reporting. Key Responsibilities • Maintain project plans, milestones, timelines, trackers, risks, issues, dependencies, and action items. • Support multiple transformation workstreams and concurrent deadlines. • Prepare project-status reports, briefing materials, presentations, and leadership updates. • Gather, organize, and summarize information from stakeholder meetings and working sessions. • Document decisions, open questions, risks, dependencies, and next steps. • Coordinate schedules, meeting logistics, agendas, and supporting materials. • Track progress against workstream plans and proactively flag delays or concerns. • Follow up with stakeholders regarding outstanding actions and deliverables. • Support Agile project activities and established project-management processes. • Use Excel to organize, analyze, reconcile, and track project information. • Create clear, polished PowerPoint materials for project and leadership audiences. • Maintain accurate and secure project documentation. • Handle confidential or sensitive business information with discretion. • Partner effectively with project leaders, business stakeholders, and cross-functional teams. Required Qualifications • Two to four years of experience in junior project management, project coordination, PMO support, business analysis, management consulting, or a related analytical role. • Experience supporting Agile projects or Agile delivery teams. • Scrum Master certification from a recognized organization. • Strong Microsoft Excel skills. • Strong Microsoft PowerPoint skills. • Experience maintaining project trackers, timelines, milestones, risks, issues, and action items. • Experience preparing project-status reports and presentation materials. • Excellent organization and attention to detail. • Ability to manage multiple workstreams, stakeholders, and deadlines. • Strong written and verbal communication skills. • Ability to identify inconsistencies and maintain accurate project records. • Sound judgment and the ability to handle confidential information. • Bachelor's degree in business, finance, project management, or a related field. Preferred Qualifications • Previous PMO or transformation-program experience. • Experience with Smartsheet or an equivalent project-tracking tool. • Experience supporting large-scale change or transformation initiatives. • Experience creating executive-ready reports and presentations. • Exposure to finance-transformation programs. • Experience in internal consulting or a large enterprise organization. Ideal Candidate Profile The ideal candidate is an early-career Project Manager who takes ownership of details and follows through on commitments. This person is comfortable working with different stakeholders, managing multiple trackers and deadlines, and turning meeting discussions into organized actions and clear status updates. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Manage program governance, reporting, planning, and cross-functional coordination to support product development lifecycle. | Requires 6+ years IT experience, 2+ years program management, expertise in project management, Jira, and SharePoint usage. | Job Description Job Title Senior Program & Project Management Associate (Jira & SharePoint) Overview We are seeking a Senior Program & Project Management Associate to support program and project coordination across multiple teams. This role focuses on program governance, reporting, planning, process documentation, collaboration, and dashboard reporting while supporting cross-functional initiatives throughout the product development lifecycle. Key Responsibilities • Manage program-level activities, timelines, dependencies, and RAID logs. • Support multiple projects through governance and reporting. • Facilitate Program Increment (PI) Planning, demand planning, and roadmap execution. • Support strategic planning and alignment of program goals with business objectives. • Identify and proactively address cross-functional risks, issues, and dependencies. • Support the product development lifecycle from concept through design, engineering, manufacturing, and launch. • Facilitate or support Program Increment (PI) Planning sessions. • Coordinate with Release Train Engineers (RTEs) and Scrum Masters within a SAFe environment. • Track PI objectives, capacity planning, and dependency mapping across teams. • Build and maintain Jira dashboards, boards, and workflows. • Create custom Jira filters and JQL queries for sprint, epic, and release tracking. • Develop process flow diagrams using Visio, Lucidchart, or draw.io. • Document Standard Operating Procedures (SOPs), RACI charts, and governance processes. • Build and maintain SharePoint sites for document management and team collaboration. • Manage SharePoint permissions, document libraries, and basic Power Automate workflows. • Develop Power BI dashboards for program health, KPIs, burn-down, and burn-up reporting. • Extract and analyze data from Jira and other sources to support executive reporting. Required Qualifications • Bachelor's degree. • Minimum of 6 years of IT experience. • Minimum of 2 years of Program Management experience. • Expertise in Project Management. • Experience with Integrated Business Planning. • Experience working within a PMO environment. • Experience using Jira. • Experience with Microsoft SharePoint. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Lead complex, cross-functional programs ensuring delivery within scope, timeline, and budget. | 10+ years IT experience managing complex global programs with strong project management and cross-functional collaboration skills. | Job Description Job Title Senior Program Manager – Business Operations & Cross-Functional Initiatives Overview / Summary We are seeking an experienced Senior Program Manager to plan, oversee, and drive complex programs and projects across multiple business functions. This role requires collaboration with cross-functional teams, executive leadership, and key stakeholders to ensure successful delivery of strategic initiatives within scope, timeline, and budget. Key Responsibilities • Develop project plans and define project/program scope, goals, and deliverables aligned with organizational objectives. • Lead cross-functional teams to drive problem-solving and continuous improvement initiatives. • Collaborate with executive leadership, functional leaders, and finance teams to support program execution. • Establish and monitor efficient processes between internal teams and external vendors, as applicable. • Communicate project status updates and performance metrics to stakeholders across multiple organizations and teams. • Ensure project and program objectives, deliverables, and outcomes are completed within agreed scope, timelines, budgets, and resource allocations. • Provide accurate analysis and reporting, presenting data clearly for reviews and presentations. • Identify project risks and develop mitigation plans to support successful program delivery. • Serve as a subject matter expert within the assigned business domain. • Maintain and update project schedules, work tracking systems, and project documentation to support successful implementation of business-critical initiatives. Required Qualifications • 10+ years of IT experience. • Experience managing complex global programs. • Strong project management expertise. • Ability to work effectively with cross-functional teams across business functions such as Human Resources, Marketing, Legal, Finance, and Sales. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Lead and oversee complex, cross-functional business programs ensuring delivery within scope, timeline, and budget. | 10+ years IT experience managing complex global programs with strong project management and cross-functional collaboration skills. | Job Title Senior Program Manager - Business Operations & Cross-Functional Initiatives Overview / Summary We are seeking an experienced Senior Program Manager to plan, oversee, and drive complex programs and projects across multiple business functions. This role requires collaboration with cross-functional teams, executive leadership, and key stakeholders to ensure successful delivery of strategic initiatives within scope, timeline, and budget. Key Responsibilities • Develop project plans and define project/program scope, goals, and deliverables aligned with organizational objectives. • Lead cross-functional teams to drive problem-solving and continuous improvement initiatives. • Collaborate with executive leadership, functional leaders, and finance teams to support program execution. • Establish and monitor efficient processes between internal teams and external vendors, as applicable. • Communicate project status updates and performance metrics to stakeholders across multiple organizations and teams. • Ensure project and program objectives, deliverables, and outcomes are completed within agreed scope, timelines, budgets, and resource allocations. • Provide accurate analysis and reporting, presenting data clearly for reviews and presentations. • Identify project risks and develop mitigation plans to support successful program delivery. • Serve as a subject matter expert within the assigned business domain. • Maintain and update project schedules, work tracking systems, and project documentation to support successful implementation of business-critical initiatives. Required Qualifications • 10+ years of IT experience. • Experience managing complex global programs. • Strong project management expertise. • Ability to work effectively with cross-functional teams across business functions such as Human Resources, Marketing, Legal, Finance, and Sales. #LI-Hybrid #LI-SK8

Lead complex, cross-functional programs ensuring alignment with organizational goals and successful delivery within scope, timeline, and budget. | Over 10 years of IT experience managing complex global programs with strong project management and cross-functional collaboration skills. | Job Description Job Title Senior Program Manager – Business Operations & Cross-Functional Initiatives Overview / Summary We are seeking an experienced Senior Program Manager to plan, oversee, and drive complex programs and projects across multiple business functions. This role requires collaboration with cross-functional teams, executive leadership, and key stakeholders to ensure successful delivery of strategic initiatives within scope, timeline, and budget. Key Responsibilities • Develop project plans and define project/program scope, goals, and deliverables aligned with organizational objectives. • Lead cross-functional teams to drive problem-solving and continuous improvement initiatives. • Collaborate with executive leadership, functional leaders, and finance teams to support program execution. • Establish and monitor efficient processes between internal teams and external vendors, as applicable. • Communicate project status updates and performance metrics to stakeholders across multiple organizations and teams. • Ensure project and program objectives, deliverables, and outcomes are completed within agreed scope, timelines, budgets, and resource allocations. • Provide accurate analysis and reporting, presenting data clearly for reviews and presentations. • Identify project risks and develop mitigation plans to support successful program delivery. • Serve as a subject matter expert within the assigned business domain. • Maintain and update project schedules, work tracking systems, and project documentation to support successful implementation of business-critical initiatives. Required Qualifications • 10+ years of IT experience. • Experience managing complex global programs. • Strong project management expertise. • Ability to work effectively with cross-functional teams across business functions such as Human Resources, Marketing, Legal, Finance, and Sales. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Lead complex multi-workstream technology programs with governance, stakeholder management, and delivery oversight. | Experienced in large-scale SaaS and enterprise platform delivery with strong program leadership, stakeholder engagement, and risk management skills. | Senior Technical Program Manager SaaS/Product Delivery, Public Sector & Higher Education We are seeking a senior technical program leader with proven experience delivering large-scale SaaS, software product, enterprise platform, ERP/CRM, data platform, or integration programs for public sector and/or higher education clients. . The successful candidate must have led complex, multi-vendor, multi-workstream technology programs from initiation through implementation and handoff, with ownership of roadmap, governance, budget, risk, executive stakeholder communication, and delivery outcomes. Key Responsibilities Program Leadership & Execution • Utilizing your succesful background in leading programs for Saas/Software Projects to help define and manage end-to-end program roadmaps, governance frameworks, milestone plans, and risk registers across multiple concurrent client programs • Lead cross-functional delivery teams including architects, engineers, business analysts, and change managers • Own program-level budget, resource planning, and schedule performance throughout the program lifecycle • Apply and adapt Agile, Waterfall, and hybrid delivery methodologies based on client context and program complexity • Drive program kick-offs, executive steering committees, design authority reviews, and go/no-go decisions Client & Stakeholder Engagement • Serve as the senior point of contact for CIO-, VP-, and Director-level stakeholders at public sector agencies and higher education institutions • Build long-term client relationships grounded in transparency, accountability, and understanding of institutional priorities • Translate complex technical program status into executive-level written and verbal updates for non-technical audiences • Manage stakeholder expectations, scope boundaries, and change request processes • Represent programs in procurement reviews, board presentations, and governance forums as required Risk, Governance & Compliance • Identify, assess, and mitigate program risks, issues, and interdependencies across workstreams • Ensure compliance with public sector regulations, procurement frameworks, data governance policies, and accreditation requirements where applicable • Establish and maintain program dashboards, RAID logs, status reporting cadences, and lessons-learned registers • Champion PMO standards, delivery frameworks, and continuous improvement initiatives across the program portfolio Team Leadership & Development • Lead, mentor, and develop project managers, business analysts, and delivery leads • Foster a high-performance culture focused on accountability, collaboration, and continuous learning • Provide coaching, performance feedback, and career development guidance for direct reports • Build delivery capability and bench strength across the program organization Required Qualifications Experience • 15 20 years of progressive experience in technical program or project management • At least 8 years managing large-scale IT product programs • Experience delivering programs in public sector and/or higher education environments • Experience managing multi-vendor, multi-workstream programs with budgets exceeding $10M • Experience managing organizational change, stakeholder alignment, and institutional readiness • Prior experience working with IT product teams including SaaS platforms, ERP/CRM implementations, data platforms, or enterprise integrations Education • Bachelor s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline • Master s degree preferred Certifications (Preferred) • PMP or PgMP certification • SAFe Program Consultant (SPC), Scrum Master (CSM/PSM), or equivalent Agile certification • PRINCE2 Practitioner or equivalent structured delivery framework certification • AWS, Azure, or Google Cloud Platform certifications are a plus Technical & Domain Knowledge • Strong knowledge of SDLC, system integration, cloud infrastructure, APIs, and enterprise architecture concepts • Proficiency with Jira, MS Project, Smartsheet, Confluence, ServiceNow, or equivalent platforms • Familiarity with government IT infrastructure • Understanding of public procurement processes including RFP/RFI lifecycle, contract vehicles, compliance reporting, and vendor management • Ability to interpret program metrics, build executive dashboards, and communicate performance trends Leadership Competencies • Executive presence with the ability to navigate senior institutional environments • Strong structured thinking and prioritization skills in complex situations • Ability to influence diverse stakeholders, vendors, and teams without direct authority • Resilience in managing changing priorities and institutional constraints • Excellent communication skills across technical and non-technical audiences • High integrity and accountability in program delivery What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-Onsite #LI-SB1 #SaaSJobs #NowHiring #MichiganJobs

Lead complex, multi-workstream IT programs with cross-functional teams and executive stakeholder engagement. | Experienced senior program manager with 15+ years, PMP certification, and expertise in large-scale IT transformations and vendor management. | Job Title Senior Technical Program Manager - Public Sector & Higher Education IT Overview / Summary We are seeking an experienced and driven Senior Technical Program Manager to lead complex, multi-stakeholder IT product and program delivery initiatives across public sector and higher education client environments. This role will own program strategy and execution from initiation through successful handoff, ensuring programs are delivered on time, within scope, and aligned with the mission-driven goals of government agencies and academic institutions. The ideal candidate will bring deep program management expertise, strong client-facing leadership, and a strong understanding of procurement cycles, compliance requirements, and organizational dynamics within public sector and higher education environments. Key Responsibilities Program Leadership & Execution • Define and manage end-to-end program roadmaps, governance frameworks, milestone plans, and risk registers across multiple concurrent client programs • Lead cross-functional delivery teams including architects, engineers, business analysts, and change managers • Own program-level budget, resource planning, and schedule performance throughout the program lifecycle • Apply and adapt Agile, Waterfall, and hybrid delivery methodologies based on client context and program complexity • Drive program kick-offs, executive steering committees, design authority reviews, and go/no-go decisions Client & Stakeholder Engagement • Serve as the senior point of contact for CIO-, VP-, and Director-level stakeholders at public sector agencies and higher education institutions • Build long-term client relationships grounded in transparency, accountability, and understanding of institutional priorities • Translate complex technical program status into executive-level written and verbal updates for non-technical audiences • Manage stakeholder expectations, scope boundaries, and change request processes • Represent programs in procurement reviews, board presentations, and governance forums as required Risk, Governance & Compliance • Identify, assess, and mitigate program risks, issues, and interdependencies across workstreams • Ensure compliance with public sector regulations, procurement frameworks, data governance policies, and accreditation requirements where applicable • Establish and maintain program dashboards, RAID logs, status reporting cadences, and lessons-learned registers • Champion PMO standards, delivery frameworks, and continuous improvement initiatives across the program portfolio Team Leadership & Development • Lead, mentor, and develop project managers, business analysts, and delivery leads • Foster a high-performance culture focused on accountability, collaboration, and continuous learning • Provide coaching, performance feedback, and career development guidance for direct reports • Build delivery capability and bench strength across the program organization Required Qualifications Experience • 15-20 years of progressive experience in technical program or project management • At least 8 years managing large-scale IT product programs • Experience delivering programs in public sector and/or higher education environments • Experience managing multi-vendor, multi-workstream programs with budgets exceeding $10M • Experience managing organizational change, stakeholder alignment, and institutional readiness • Prior experience working with IT product teams including SaaS platforms, ERP/CRM implementations, data platforms, or enterprise integrations Education • Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline • Master's degree preferred Certifications (Preferred) • PMP or PgMP certification • SAFe Program Consultant (SPC), Scrum Master (CSM/PSM), or equivalent Agile certification • PRINCE2 Practitioner or equivalent structured delivery framework certification • AWS, Azure, or GCP certifications are a plus Technical & Domain Knowledge • Strong knowledge of SDLC, system integration, cloud infrastructure, APIs, and enterprise architecture concepts • Proficiency with Jira, MS Project, Smartsheet, Confluence, ServiceNow, or equivalent platforms • Familiarity with government IT infrastructure • Understanding of public procurement processes including RFP/RFI lifecycle, contract vehicles, compliance reporting, and vendor management • Ability to interpret program metrics, build executive dashboards, and communicate performance trends Leadership Competencies • Executive presence with the ability to navigate senior institutional environments • Strong structured thinking and prioritization skills in complex situations • Ability to influence diverse stakeholders, vendors, and teams without direct authority • Resilience in managing changing priorities and institutional constraints • Excellent communication skills across technical and non-technical audiences • High integrity and accountability in program delivery What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-Onsite #LI-SB1

Lead complex IT program delivery initiatives ensuring operational excellence and stakeholder alignment. | Senior-level program management experience with strong leadership, client engagement, and technical understanding in IT environments. | Job Description Job Title Senior Technical Program Manager – Public Sector & Higher Education IT Overview / Summary We are seeking an experienced and driven Senior Technical Program Manager to lead complex, multi-stakeholder IT product and program delivery initiatives across public sector and higher education client environments. This role will own program strategy and execution from initiation through successful handoff, ensuring programs are delivered on time, within scope, and aligned with the mission-driven goals of government agencies and academic institutions. The ideal candidate will bring deep program management expertise, strong client-facing leadership, and a strong understanding of procurement cycles, compliance requirements, and organizational dynamics within public sector and higher education environments. Key Responsibilities Program Leadership & Execution • Define and manage end-to-end program roadmaps, governance frameworks, milestone plans, and risk registers across multiple concurrent client programs • Lead cross-functional delivery teams including architects, engineers, business analysts, and change managers • Own program-level budget, resource planning, and schedule performance throughout the program lifecycle • Apply and adapt Agile, Waterfall, and hybrid delivery methodologies based on client context and program complexity • Drive program kick-offs, executive steering committees, design authority reviews, and go/no-go decisions Client & Stakeholder Engagement • Serve as the senior point of contact for CIO-, VP-, and Director-level stakeholders at public sector agencies and higher education institutions • Build long-term client relationships grounded in transparency, accountability, and understanding of institutional priorities • Translate complex technical program status into executive-level written and verbal updates for non-technical audiences • Manage stakeholder expectations, scope boundaries, and change request processes • Represent programs in procurement reviews, board presentations, and governance forums as required Risk, Governance & Compliance • Identify, assess, and mitigate program risks, issues, and interdependencies across workstreams • Ensure compliance with public sector regulations, procurement frameworks, data governance policies, and accreditation requirements where applicable • Establish and maintain program dashboards, RAID logs, status reporting cadences, and lessons-learned registers • Champion PMO standards, delivery frameworks, and continuous improvement initiatives across the program portfolio Team Leadership & Development • Lead, mentor, and develop project managers, business analysts, and delivery leads • Foster a high-performance culture focused on accountability, collaboration, and continuous learning • Provide coaching, performance feedback, and career development guidance for direct reports • Build delivery capability and bench strength across the program organization Experience Required Qualifications • 15–20 years of progressive experience in technical program or project management • At least 8 years managing large-scale IT product programs • Experience delivering programs in public sector and/or higher education environments • Experience managing multi-vendor, multi-workstream programs with budgets exceeding $10M • Experience managing organizational change, stakeholder alignment, and institutional readiness • Prior experience working with IT product teams including SaaS platforms, ERP/CRM implementations, data platforms, or enterprise integrations Education • Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline • Master’s degree preferred Certifications (Preferred) • PMP or PgMP certification • SAFe Program Consultant (SPC), Scrum Master (CSM/PSM), or equivalent Agile certification • PRINCE2 Practitioner or equivalent structured delivery framework certification • AWS, Azure, or GCP certifications are a plus Technical & Domain Knowledge • Strong knowledge of SDLC, system integration, cloud infrastructure, APIs, and enterprise architecture concepts • Proficiency with Jira, MS Project, Smartsheet, Confluence, ServiceNow, or equivalent platforms • Familiarity with government IT infrastructure • Understanding of public procurement processes including RFP/RFI lifecycle, contract vehicles, compliance reporting, and vendor management • Ability to interpret program metrics, build executive dashboards, and communicate performance trends Leadership Competencies • Executive presence with the ability to navigate senior institutional environments • Strong structured thinking and prioritization skills in complex situations • Ability to influence diverse stakeholders, vendors, and teams without direct authority • Resilience in managing changing priorities and institutional constraints • Excellent communication skills across technical and non-technical audiences • High integrity and accountability in program delivery What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Design, build, and maintain scalable data platforms and pipelines using Python, PostgreSQL, and Docker in a regulated environment. | 10+ years data engineering experience with Python, PostgreSQL, Docker, cloud (Azure), and strong data quality focus. | Job Description Senior Data Engineer – Python / PostgreSQL / Docker We are seeking a Senior Data Engineer to help design, build, and evolve scalable data platforms and data products in a fast-moving environment. This is a hands-on role for someone who combines strong engineering fundamentals with practical data platform experience and a bias toward data quality, scalability, and maintainability. The right candidate will bring deep experience building data systems and warehouses, working closely with both internal and external stakeholders, and operating with the flexibility needed in an early-stage or fast-evolving environment. This role is ideal for someone who is comfortable working across Python (or Ruby), PostgreSQL, Docker, and Bash, with cloud exposure in Azure and ideally some familiarity with AWS Athena, Lambda, Glue, or batch compute jobs. Experience in healthcare or other highly regulated industries is strongly valued. What You’ll Do • Design, build, and maintain scalable data platforms, pipelines, and data products • Develop and optimize data workflows using Python (or Ruby), PostgreSQL, Docker, and Bash • Build data solutions with a strong focus on data quality, reliability, scalability, and maintainability • Partner with internal and external stakeholders to understand data needs and translate them into robust technical solutions • Contribute to the design and evolution of data warehouses and platform architecture • Support cloud-based data engineering solutions in Azure, with exposure to AWS Athena, Lambda, Glue, and batch compute jobs as a plus • Help improve engineering standards, tooling, and best practices across the data environment • Work effectively in a fast-paced environment where priorities may evolve and pragmatic problem-solving is important • Apply sound engineering judgment to balance speed, scale, and long-term platform health • Explore and adopt modern productivity tools, including AI-assisted development tools, where they improve engineering effectiveness What We’re Looking For • 10+ years of professional experience as a Data Engineer or in a closely related software/data engineering role • Proven experience designing and building data platforms and data warehouses • Strong hands-on proficiency with Python or Ruby • Strong experience with PostgreSQL • Experience with Docker • Willingness and ability to work with Bash • Cloud experience in Azure • Familiarity with AWS Athena and compute services such as batch jobs, Lambda, and Glue is a plus • Strong track record of designing systems with a focus on data quality and scalability • Experience working effectively with both technical and non-technical stakeholders • Experience in healthcare or another highly regulated industry • Strong collaboration skills and a practical, team-oriented approach • Interest in or experience using AI productivity tools in engineering workflows What Makes Your Candidacy Stand Out • Experience building in startup or early-stage environments • Strong engineering habits and a pragmatic approach to solving ambiguous problems • Comfort moving between platform design, coding, troubleshooting, and stakeholder collaboration • Experience improving data reliability and trust in environments where quality and compliance matter • Intellectual curiosity about how AI is changing engineering workflow What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Lead and support full lifecycle deployment of workforce management software across large enterprises. | Requires 10+ years IT experience with hands-on WorkForce Software configuration and large-scale enterprise deployments in automotive/manufacturing environments. | Job Description: Client is seeking an experienced WorkForce Software Deployment Lead to support the ATLAS program a large-scale transformation initiative deploying enterprise workforce management solutions to 55,000+ employees across the United States and Canada. This role will play a critical part in designing, configuring, and deploying a modern timekeeping and workforce management platform across multiple waves. Program Scope The ATLAS program is modernizing workforce management capabilities across North American operations, including: Time tracking Scheduling (standard & job-based) Absence management Compliance reporting Enterprise workforce analytics Key Responsibilities End-to-End SDLC Support Lead and support full lifecycle implementation: Requirements gathering Design Build & configuration Testing Training Deployment Post-go-live support WorkForce Software Expertise Hands-on experience configuring and deploying: Time & Attendance Standard Scheduling Job Scheduling Absence Case Tracking Reporting modules Must-Have Skills & Experience: • Hands-on WorkForce Software configuration (Time & Attendance, Standard & Job Scheduling, Absence Case Tracking, Reporting modules) • Full SDLC and multi-wave deployment experience • Experience with enterprise deployments (10,000+ employees), preferably in automotive/manufacturing environments • Knowledge of US and Canadian labor regulations • Strong cross-functional collaboration (HR, IT, Operations, Finance) Nice to Have: • Automotive manufacturing background • Experience with union and non-union workforce operations • Exposure to complex shift schedules and workforce analytics Skills Required: • Program & Project Management (PM leadership, budgets, timing) Software Development Lifecycle (SDLC) Workforce Management Systems Financial Reporting Project Planning & Documentation Technical & Program Analysis Cross-Functional Team Leadership Problem Solving & Solution Delivery Jira Skills Preferred: • Stakeholder Engagement Partner with HR, IT, Manufacturing Operations, and Finance Translate business requirements into system configurations Drive alignment across cross-functional teams Compliance & Regulatory Ensure compliance with US and Canadian timekeeping and leave regulations Validate payroll integration and policy adherence Testing & Deployment Support multi-wave deployment strategy Execute and validate system testing (UAT, regression, integration) Troubleshoot issues and support stabilization Training & Documentation Develop training materials Deliver end-user training sessions Create documentation for business and technical users Experience Required: • 10+ years IT experience supporting complex global programs • Must-Have Skills Hands-on WorkForce Software configuration experience Direct experience with: Time & Attendance Standard & Job Scheduling Absence Case Tracking Reporting Strong knowledge of US timekeeping regulations and Canadian labor requirements Experience supporting full software deployment lifecycle Background in large-scale enterprise implementations (10,000+ employees) Experience in automotive/manufacturing environments (union & non-union) Soft Skills Strong communication skills Ability to work cross-functionally (HR, IT, Operations, Finance) Fast-paced, solution-oriented mindset Experience Preferred: • Experience working in an automotive manufacturing environment Strong understanding of union and non-union workforce requirements • Familiarity with complex manufacturing shift operations, including rotating shifts, plant schedules, and job-based scheduling • Proven experience supporting large-scale enterprise implementations (10,000+ employees) • Knowledge of Canadian labor regulations, timekeeping laws, and leave of absence requirements • Background in project management and/or business analysis, preferably within enterprise HR or workforce systems deployments Education Required: • Bachelor's Degree What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-Hybrid #LI-SK8

Lead QA strategy, planning, and execution for web, API, and accessibility testing including automation and defect management. | 6+ years QA experience with automated testing, API testing, accessibility compliance, CI/CD integration, and defect management. | Job Description Job Title QA Automation Engineer (Web, API & Accessibility) Overview / Summary HTC is seeking a QA Automation Engineer to lead quality assurance for the Public Health Data Portal Expansion. This role is responsible for test strategy, planning, and execution across all project milestones, ensuring the solution is reliable, accessible, performant, and ready for formal acceptance. The position combines hands-on automation with QA leadership, working closely with development, DevSecOps, business analysts, and stakeholders to support continuous testing, defect management, and UAT readiness. Key Responsibilities Test Strategy & Planning • Own overall test strategy, planning, and execution across project milestones • Develop and maintain test approaches covering functional, integration, regression, and end-to-end testing • Ensure test coverage aligns with deliverables and acceptance expectations • Track quality risks and drive mitigation planning Functional, API & Automation Testing • Write and maintain test cases mapped to project deliverables • Execute and maintain automated, repeatable test suites across the application stack • Perform API testing using BDD frameworks (e.g., Behat, Cucumber, Postman/Newman) • Support unit and integration testing across backend (PHPUnit) and frontend (Jest) • Integrate automated test scripts into CI/CD pipelines (Jenkins, Azure DevOps) Accessibility, Performance & Quality Validation • Implement and maintain accessibility compliance scans (ADA / Section 508 / WCAG 2.1 AA) using pa11y and axe-core • Configure accessibility checks as CI/CD blocking gates • Execute performance and load testing to validate capacity and response benchmarks • Ensure usability, accessibility, and operational quality standards are met Defect Management & Delivery Support • Manage full defect lifecycle using Azure DevOps and/or Jira • Coordinate with development teams on defect resolution and priorities • Collaborate with DevSecOps on pipeline integration and quality controls • Produce test reports, coverage metrics, and QA sign-off documentation UAT & Stakeholder Support • Support UAT sessions with test scenarios, data, and documentation • Organize stakeholder testing and validation cycles • Confirm readiness for milestone acceptance and knowledge transfer • Contribute to Agile delivery processes across cross-functional teams • Leverage AI-powered tools for test case generation where appropriate Required Qualifications • 6+ years of software QA experience on web applications and multi-layer solutions • Hands-on experience with automated test coverage (Selenium, Playwright, Cypress, or equivalent) • Experience with functional, integration, regression, and end-to-end testing at enterprise scale • Experience with API testing (Postman, Newman, REST-assured, Behat, or similar BDD frameworks) • Experience integrating automated testing into CI/CD pipelines (Jenkins, Azure DevOps) • Experience with accessibility testing (ADA, Section 508, WCAG 2.1 AA) • Experience with defect tracking and test management tools (Azure DevOps, Jira, TestRail) • Experience producing test documentation, metrics, and QA sign-off materials • Strong collaboration skills with cross-functional and client stakeholders What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #HTCGlobalServices #NowHiring

Manage and support Epic WSS infrastructure, ensuring secure, reliable access to Epic applications and APIs, perform upgrades, monitor performance, and collaborate with cross-functional teams. | 3+ years of Epic infrastructure administration, Epic WSS certification required, strong technical skills in server/web app management, security compliance, and healthcare interoperability standards. | Job Description HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Position Overview We are seeking an Epic Web and Services Server (WSS) Administrator to manage and support the web and service infrastructure that underpins Epic applications, APIs, and integration services. This role ensures secure, reliable, and high-performing access for mobile apps, patient portals (MyChart), provider applications, and third-party integrations using Epic Interconnect and Web BLOB services. The ideal candidate will have strong Epic technical administration experience, a background in server/web application administration, and Epic WSS certification (or ability to obtain within 6 months). Key Responsibilities Qualifications Preferred Qualifications Why Join Us Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. • System Administration & Maintenance • Install, configure, and maintain Epic Web and Services Servers (WSS) across environments (production, test, and development). • Manage Epic Interconnect services to support APIs, FHIR, and HL7 interfaces. • Support MyChart, Haiku, Canto, Rover, and other Epic web/mobile application access. • Maintain SSL/TLS certificates, load balancers, DNS, and security settings for Epic web services. • Performance Monitoring & Optimization • Monitor service performance, availability, and throughput across WSS environments. • Troubleshoot and resolve issues impacting APIs, mobile apps, and portal performance. • Work with Epic TS (Technical Services) and infrastructure teams to optimize configurations. • Security & Compliance • Ensure Epic WSS infrastructure meets HIPAA, HITRUST, and organizational security requirements. • Manage access controls, firewalls, and audit logs for Epic web and services servers. • Implement patches and upgrades in alignment with IT security policies. • Upgrades & Testing • Plan, coordinate, and execute WSS upgrades and Epic release updates. • Participate in integrated system testing (IST) and validation of mobile/portal applications. • Document procedures, configurations, and operational standards. • Collaboration & Support • Partner with application analysts, integration teams, and server/network engineers to support cross-functional projects. • Provide Tier 3 escalation support for WSS-related issues impacting end-users or integrated partners. • Contribute to disaster recovery planning and testing for Epic services infrastructure. • Education/Certification: • Bachelor’s degree in Information Technology, Computer Science, or related field preferred. • Epic Web and Services Server (WSS) certification required • Epic Client Systems Administrator (ECSA) certification preferred. • Experience: • 3+ years administering Epic infrastructure or web application servers. • Hands-on experience with Epic WSS, Interconnect, IIS, load balancing, SSL certificates, and security hardening. • Familiarity with APIs, FHIR, and web services integration in healthcare. • Skills: • Strong troubleshooting and problem-solving skills across multi-tiered environments. • Knowledge of networking, firewalls, and Active Directory integration. • Excellent communication and documentation skills for technical and non-technical stakeholders. • Experience supporting Epic MyChart and mobile apps (Haiku, Canto, Rover). • Familiarity with Epic Bridges or Cloverleaf integration engines. • Scripting skills (PowerShell, Python) for automation and monitoring. • Knowledge of healthcare interoperability standards (FHIR, HL7, REST APIs). • Play a pivotal role in ensuring the reliability of Epic’s web, API, and mobile ecosystem. • Be part of a collaborative IT infrastructure team supporting mission-critical patient and provider applications. • Competitive salary, benefits, and opportunities for ongoing Epic technical certification and career advancement.

Design, develop, and maintain scalable AWS cloud-based applications and APIs, collaborate with cross-functional teams, participate in architecture design, and mentor junior developers. | 4+ years AWS cloud development experience with Lambda, S3, SNS/SQS, DynamoDB, Node.js, TypeScript, React, GitLab CI/CD, and familiarity with Azure Entra ID and Apigee. | Job Description HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. We are looking for a strong AWS Developer to join our team working on services and components that interface between larger consuming systems and the backend SmartComm system for document generation workflows. This includes maintaining a major backend service API and two existing front-end applications, with plans to develop two additional front-end apps in the upcoming year. Tech Stack The ideal candidate will be highly skilled in AWS technologies and have experience in building robust, scalable, and high-performance cloud-based applications. You will be part of a dynamic team collaborating closely with product managers, designers, and other developers to deliver solutions that meet both business and technical requirements. In this role, you will work with the following technologies: • AWS (Lambda, S3, SNS/SQS, DynamoDB) • AWS CDK (used instead of CloudFormation or Terraform) • React • Node.js • TypeScript • GitLab (GitLab CI/CD) • Microsoft Azure Entra ID • Apigee Responsibilities • Development & Design: • Design and develop scalable, high-performance applications using AWS technologies (Lambda, S3, SNS/SQS, DynamoDB). • Collaborate with product managers, designers, and other stakeholders to define and understand business requirements and technical specifications. • Write clean, efficient, and maintainable code with a focus on performance, scalability, and reliability. • Design and implement RESTful APIs and services using Node.js and AWS Lambda. • Participate in code reviews to ensure the maintenance of high-quality coding standards. • System Architecture: • Participate in the architectural design of new systems and the refactoring of existing codebases, ensuring solutions are aligned with AWS best practices. • Contribute to decisions around system architecture, technology stacks, and design patterns. • Troubleshoot and resolve complex technical issues, including performance bottlenecks, within the AWS environment and related systems. • Testing & Debugging: • Implement and maintain automated unit tests, integration tests, and end-to-end tests to ensure application quality. • Debug and resolve issues quickly in production environments using tools such as GitLab CI/CD for continuous deployment. • Ensure applications are secure and follow software development best practices. • Collaboration & Mentorship: • Work closely with other developers, QA engineers, and product teams to ensure successful project delivery. • Mentor junior developers, providing guidance and support to help them grow in their technical skills. • Offer technical support and troubleshooting assistance to team members across the organization. • Continuous Improvement: • Stay up-to-date with emerging technologies and trends in AWS, cloud development, and software engineering. • Contribute to the continuous improvement of development processes, methodologies, and tools, including the adoption of best practices for cloud infrastructure and development. Required Skills & Qualifications • 4+ years of professional experience in cloud-based development, particularly with AWS services such as Lambda, S3, SNS/SQS, and DynamoDB. • Experience with AWS CDK, Node.js, TypeScript, React, and RESTful API design. • Experience working with GitLab CI/CD pipelines for continuous integration and deployment. • Familiarity with Microsoft Azure Entra ID and Apigee is a plus. Preferred Qualifications • Bachelor's degree in Computer Science or a related field (or equivalent work experience). Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

Develop and maintain front-end web or mobile applications, collaborate with cross-functional teams, design UI/UX, perform automated and UI testing, and optimize application performance. | 6+ years IT experience with 4+ years development, proficiency in at least two coding languages or advanced practice in one, bachelor's degree, and preferred knowledge of GCP, Oracle DB, SOAP APIs, SonarQube. | Job Description: HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Description: Employees in this job function develop and maintain the front-end/ client-side of an application, typically a web application, but sometimes also a mobile application or mobile-friendly responsive application and are responsible for the design and implementation of the user interface and user experience. Key Responsibilities: • Engage with customers to deeply understand their use-cases, pain points, and requirements, showcasing empathy and advocating for user-centric software solutions • Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, and technologies • Align with architecture guidelines for unified and coherent approach to development • Collaborate with cross functional teams like product owners, designers, back-end developers, architects etc. • Create mock-ups and prototypes to visualize new features and participate in user interface design reviews and product demos • Performs functional automated testing and UI testing to ensure quality development • Work on continuously improving performance by fixing bugs and optimizing the application and implement new technologies to maximize development efficiency • Familiar with programming practices, such as cross-browser compatibility testing, SEO principles and accessibility standards • Design, develop, and deliver user friendly interactive experience using enterprise brand standards and templates for a consistent user experience using languages like HTML, CSS, JavaScript or more advanced frameworks like React and Angular • Keep up to date with latest emerging technologies and trends in user interface design Skills Required: • Java, Angular, React Experience Required: • Engineer 3 Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang. 6+ years in IT; 4+ years in development Experience Preferred: • CaaS OpenShift, GCP, Oracle database, SOAP APIs, jasper reports knowledge, Eclipse/Intellij, SonarQube. Education Required: • Bachelor's Degree Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

Support and configure EMR applications related to patient wellness and care management, troubleshoot issues, assist with testing and go-live, and collaborate with clinical teams. | Associate or bachelor's degree or equivalent experience with 5+ years in large scale enterprise information systems, 1-2 years EMR support preferred, good communication, and adaptability. | HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. EPIC Application Analyst Patient Wellness and Care Management Essential Job Duties • Collaborates closely with clinical and operational teams to gather requirements and translate them into effective system configurations. • Basic routine configuration under direct guidance for EMR applications to support clinical workflows related to analyst’s specialty for maintenance and support. • Works under close mentorship with senior analysts • Assist with system testing, validation, and go-live support. • Identify, troubleshoot, and resolve technical issues within the modules, while evaluating their potential impact on integrated applications. • Track project milestones, address emerging issues, maintain up-to-date progress documentation, and escalate critical concerns to leadership. • Ensures regulatory compliance upon guidance from clinical leadership and senior analysts. • Participate in upgrades, patching, and ongoing optimization efforts. • Support day-to-day resolution of production issues, maintaining documentation in tracking systems while adhering to escalation and change control procedures. • Proactively and independently troubleshoot and resolve basic to moderate incidents and requests without direction. • Maintain relationships with hospital application vendors to understand current and future features, functionality, and product life cycle. • Contribute to the development of training materials, quick reference guides, and workflow documentation. Provide training support when required. • Demonstrate working knowledge of clinical workflows to inform system design and troubleshooting. • May be required to work long hours during critical problems and on-call rotation at managers discretion. • Position may include remote work through manager approval/discretion. Onsite requirements for major events such as workshops, integrated testing, training, and go-live to be determined by the manager. • Performs other duties as assigned. Qualifications • Associate or bachelor’s Degree Computer Sciences/Information Systems/Business major or equivalent experience with 5+ years’ direct experience working with large scale enterprise information systems is required. • One to two years of EMR application support experience preferred. • Functional understanding of analyst’s specialty workflows. • Progressing towards certification is encouraged. • Excellent communication and interpersonal skills. • Ability to work effectively with cross-functional clinical and technical teams. • Adaptability to changing operational and regulatory needs. • Possesses a strong sense of ownership and accountability of work activities to ensure they are completed in an accurate, efficient, and timely manner. • Resilient under pressure, with the ability to maintain high performance in challenging or time-sensitive situations. • Clinical background is a plus. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

Design, develop, and maintain healthcare BI reports and dashboards using EPIC tools, collaborate with stakeholders, ensure data accuracy, and support data governance and EMR system upgrades. | 1-5 years healthcare BI experience, proficiency in SQL and EPIC Clarity/Caboodle, EPIC certification required, knowledge of healthcare data models, and strong communication skills. | HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. EPIC Business Intelligence (BI) Developer I Manager Details Essential Job Duties • Design, develop, and maintain custom reports, extracts, and dashboards using EMR tools such as Clarity, Caboodle, Radar, Reporting Workbench, SlicerDicer, and Crystal Reports. • Build and optimize SQL queries to extract data from large, complex EMR databases. • Partner with clinical, financial, and operational stakeholders to gather reporting requirements and translate them into technical specifications. • Ensure data accuracy, integrity, and consistency across reports and analytic outputs. • Monitor and improve the performance of BI solutions and troubleshoot issues with existing reports. • Identify, troubleshoot, and resolve technical issues. • Support data governance, metadata management, and documentation of reporting processes. • Collaborate with application analysts, data architects, and database administrators to improve the data architecture and reporting environment. • Provide guidance and training to end users on self-service analytics tools such as SlicerDicer and Reporting Workbench. • Maintain compliance with HIPAA and organizational data security policies. • Participate in EMR upgrades and system optimizations impacting reporting environments. • Works under close supervision or mentorship of senior developers. • May be required to work long hours during critical problems and on-call rotation at managers discretion. • Performs other duties as assigned. Qualifications • Bachelor’s degree in computer science, Information Systems, Healthcare Informatics, or related field (or equivalent experience). • 1-5 years of experience developing reports and dashboards in a healthcare setting. • Proficiency in writing complex SQL queries and working with relational databases (especially EMR Clarity/Caboodle). • Knowledge of healthcare workflows, metrics, and data models. • Excellent communication and collaboration skills. • Strong critical thinking skills with the ability to analyze complex information. • EPIC Clarity Data Model Certification (e.g., Clarity Data Model - Ambulatory, Inpatient, Resolute PB/HB, Caboodle, Radar, Reporting Workbench, Crystal Reports, or SlicerDicer. etc.) • EPIC Caboodle Certification or experience with Caboodle data warehouse modeling preferred. • Experience with Tableau, Power BI, Qlik, or other visualization tools preferred. • Familiarity with ETL processes and tools such as SSIS, Informatica, or Alteryx preferred. • Adaptability to changing operational and regulatory requirements. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.