H&R Block

Design and build scalable cloud-native data services, implement CI/CD pipelines, ensure code quality, and mentor engineers. | 5+ years experience, strong C#, TypeScript, SQL skills, CI/CD and DevOps experience, and strong communication. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps pipelines, ensure code quality, and mentor engineers. | 5+ years experience, strong C#, TypeScript, SQL skills, CI/CD and DevOps experience, strong communication and mentoring abilities. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps pipelines, ensure code quality, and mentor engineers. | Requires 5+ years experience, expertise in C#, TypeScript, SQL, DevOps, strong communication, and mentoring skills. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps pipelines, ensure code quality, and mentor engineers. | 5+ years experience, strong C#, TypeScript, SQL skills, DevOps and CI/CD experience, and collaborative communication. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement CI/CD pipelines, ensure code quality and security, collaborate cross-functionally, and mentor engineers. | 5+ years experience, strong C#, TypeScript, SQL skills, DevOps and infrastructure-as-code experience, excellent communication, and mentoring ability. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps pipelines, ensure code quality, and mentor engineers. | 5+ years software development experience, strong C#, TypeScript, SQL skills, CI/CD and DevOps experience, and strong communication and mentoring abilities. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps practices, ensure code quality, and mentor engineers. | Requires 5+ years experience, strong C#, TypeScript, SQL skills, CI/CD and DevOps experience, and strong communication and mentoring abilities. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Design and build scalable cloud-native data services, implement DevOps practices, ensure code quality, and mentor engineers. | Requires 5+ years experience, strong C#, TypeScript, SQL skills, DevOps and CI/CD experience, and strong communication. | About the Role: The Data Platform team is on a mission to transform how data and AI empower decision-making across the enterprise. Our Data Platforms team is building scalable, secure, and intelligent infrastructure to support advanced analytics, real-time insights, and seamless data integration. We are creating a unified data foundation that accelerates innovation and drives measurable business impact. Senior Software Engineer will design, build, and evolve modern, cloud-native applications and services that power our enterprise data platform. This is a hands-on technical leadership role requiring deep engineering expertise, strong architectural judgment, and the ability to mentor and influence others while delivering high-impact solutions. Day to day, you'll... Design and build scalable, highly available data services using ASP.NET Core, Angular, and Azure services. • Implement DevOps & CI/CD: Establish robust CI/CD pipelines using tools like, Azure DevOps, Terraform, and cloud services. • Champion code quality, testing, security, and observability. • Collaborate with product managers, architects, and peers to deliver high‑value features and improvements. • Mentor other engineers. Required Qualifications: • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of professional experience building software systems. • Strong expertise in C#, TypeScript, SQL, and software design patterns. • Experience with CI/CD pipelines, DevOps practices, and infrastructure-as-code. • Strong communication skills and a collaborative mindset. • Passion for innovation, continuous learning, and mentoring others. Preferred Qualifications: • Experience using AI-assisted development tools such as GitHub Copilot to enhance code quality, productivity, and developer workflows. • Experience with Azure App Services, Kubernetes, and serverless architectures. • Knowledge of event-driven architecture and domain-driven design. • Certifications in Azure Developer, Azure Solutions Architect, or similar. • Exposure to AI/ML integration in software products. Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Lead and scale a centralized UX research function to inform customer-focused product decisions. | 8+ years UX research experience with team leadership, expertise in qualitative and quantitative methods, and ability to influence product strategy. | About The Role H&R Block’s mission is to drive financial freedom by leveraging trust and technology while evolving into a year-round, AI-enabled partner. A key focus is deeply understanding customers—their needs, behaviors, and key moments - to strengthen customer-centricity across the organization through continuous learning, discovery, and immersive research practices. The UX Research Manager role will lead and scale a centralized research function supporting Consumer Tax, Financial Products, and Small Business. This strategic player-coach will guide how research is conducted and applied, build a strong operating model, and enable product teams to confidently engage with customers. Positioned within the Product Client Experience team, the role connects Product, Design, Strategy, and Analytics to ensure insights directly inform customer-focused decision-making. Day to day, you'll... • Establish and evolve a unified UX research operating model across all lines of business, balancing centralized excellence with scalable, team-led discovery • Lead, coach, and grow a team of UX Researchers, strengthening research craft, strategic thinking, and cross-functional partnership, while building capacity as the portfolio expands • Champion and operationalize continuous discovery by enabling product trios to conduct foundational research while ensuring rigor, quality, and ethical standards • Guide the team in executing complex, high-impact research (e.g., longitudinal studies, behavioral research, cross-journey synthesis) that extends beyond embedded team capabilities • Drive adoption of AI-enabled research practices, including synthesis acceleration, insight patterning, and experimentation support, ensuring responsible, human-centered application • Partner closely with Product, Consumer Research & Insights, Data Science & Analytics, Customer Care and CX leaders to elevate discovery quality and inform roadmap and investment decisions • Act as a catalyst for year-round customer immersion, expanding participation in research and embedding customer understanding into everyday decision-making • Mature research operations, including tooling, repositories, standards, and ways of working, to ensure insights are discoverable, durable, and actionable across the enterprise Required Qualifications • 8+ years of UX research (or related) experience, including leading and developing teams within complex product organizations • Proven ability to build and scale research practices, teams, and operating models across multiple business areas • Strong track record of influencing product strategy and roadmaps through research and cross-functional partnerships • Deep expertise in both qualitative and quantitative methods, with sound judgment on when to apply each • Experience using AI-assisted tools to support research planning, synthesis, and insights, with a focus on responsible use • Ability to communicate insights clearly through strong storytelling, enabling teams and leaders to make informed decisions Preferred Qualifications • Master’s or PhD in Research, Psychology, Design, or a related field • Experience working on complex, multi-journey, or regulated products (e.g., financial services, healthcare, enterprise platforms) • Familiarity with modern research tools (e.g., UserTesting, Qualtrics, etc.) and partnering with analytics/data science teams Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $117,700.00 - $188,300.00/Yr.

Lead early-stage product discovery and growth opportunities, managing a portfolio from concept to scaled testing with AI integration. | 12-15+ years in product management or innovation with strong 0-to-1 product development and AI fluency, plus excellent executive communication. | About the Role At H&R Block, Product Management is helping shape the future of how clients and tax pros experience tax, financial confidence, advice and AI-enabled service. The Senior Director, Product Management – Explorations will lead multiple new teams focused on early-stage discovery, Horizon 3 growth opportunities, and AI-enabled ways of working that help identify the next differentiated growth areas before the organization commits to scaled investment. This leader will bring deep product craft, strong discovery discipline, and the ability to create clarity in ambiguous spaces. They will be both a player engaged in Discovery and a coach to facilitate broad discovery across business lines, guide teams through structured learning agendas, and help move promising ideas from insight to validated concept to scaled testing within the appropriate product pillar. The role will translate strategic priorities and Ideal State themes into a disciplined Explorations portfolio with clear OKRs, learning goals, business cases, and decision gates. This role requires a product leader who can operate with entrepreneurial urgency while navigating the realities of a large, regulated enterprise. You’ll also be an integral part of the H&R Block Product Leadership team contributing to the overall product strategy, special initiatives and team culture. What You’ll Do... Lead Explorations and Discovery Lead broad, early-stage discovery across new product opportunities, and AI-enabled client or associate experiences. Define and manage learning agendas that clarify the customer problem, target segment, differentiated value proposition, feasibility, desirability, viability, commercial potential, compliance considerations, and path to scale. Design and guide lightweight experiments, prototypes, and behavioral signal-gathering methods that produce clear go/no-go recommendations. Own the path from discovery through validated concept, including experiment execution, executive recommendations, and clean transition plans to the appropriate core product pillar when opportunities are ready for scaled delivery. Maintain a disciplined bias toward small teams, fast learning cycles, and evidence-based decision-making before scaled investment. Build and evaluate business cases for exploratory opportunities, including market sizing, customer impact, cost/benefit analysis, investment requirements, risk, and potential KPI or P&L impact. Partner with leaders across Product, Design, Engineering, Marketing, Retail, Legal, Risk, Data, and Finance to ensure explorations are grounded in customer needs, business outcomes, and enterprise constraints. Bring world-class Product Craft and Coaching Set a high bar for product management craft, including customer discovery, problem framing, outcome definition, opportunity sizing, prioritization, experimentation, and storytelling. Coach product managers and cross-functional teams on how to move from ideas and opinions to testable hypotheses and measurable customer or business outcomes. Lead, coach, and develop product managers and product leaders, modeling strong product craft and creating a high-performing Explorations team. Translate ambiguous strategic opportunities into crisp decision narratives, learning plans, and executive-ready recommendations. Model strong judgment in balancing exploration with focus, ensuring teams avoid premature scaling or overbuilding before meaningful signal exists. Help raise the overall product culture by demonstrating curiosity, accountability, customer obsession, and disciplined learning velocity. Evangelize discovery, experimentation, and AI-enabled product practices across the broader Product organization, helping define what “great” looks like for modern product management at H&R Block. Facilitate and Lead Cross-Functional Teams Facilitate complex, cross-functional working sessions that bring together diverse perspectives and move teams toward clear decisions, next steps, and owners. Create the operating rhythm for the Explorations team, including discovery reviews, learning readouts, prioritization forums, and handoff mechanisms to core product pillars. Lead through influence across senior stakeholders, creating alignment without relying solely on reporting authority. Operate as a strong matrix leader and bridge builder, gaining support, resources, and alignment across Product, Design, Technology, Marketing, Retail, Data, Finance, Legal, Risk, and executive stakeholders. Build trust with business and functional leaders by surfacing risks, tradeoffs, dependencies, and decision points early and clearly. Ensure teams stay focused on the highest-value questions and avoid drifting into coordination-heavy activity without measurable learning. Advance AI Enablement and New Ways of Working Identify and apply AI-enabled methods to accelerate discovery, research synthesis, prototyping, analysis, product documentation, and experimentation. Partner with technology, data, legal, risk, and enterprise AI enablement teams to ensure experiments and AI-enabled workflows operate within appropriate guardrails. Explore product opportunities where AI agents, automation, and data-driven personalization can create differentiated value for clients, tax pros, and associates. Serve as a visible product leader who models AI fluency, practical experimentation, and thoughtful adoption of new tools and workflows. Required Qualifications 12–15+ years of related experience in product management, innovation, strategy, venture building, product discovery, or adjacent disciplines, including experience leading complex, high-impact product portfolios, product leaders, or transformational product programs. Demonstrated strength in core product management craft with a spiked ability on customer discovery, product strategy, outcome definition, prioritization, experimentation, analytics, roadmap development, and lifecycle management. Established experience leading early-stage discovery, incubation, Horizon 3 programs, 0-to-1 product development, or new business model exploration. Experience translating strategic priorities and OKRs into product roadmaps, exploration portfolios, learning plans, and measurable outcomes. Proven ability to facilitate senior-level cross-functional teams through ambiguity, tradeoffs, conflict, and decision-making. Experience operating in regulated, complex, or enterprise environments where legal, risk, data, privacy, compliance, SOX, governance, and control considerations shape product discovery, experimentation, and delivery. Strong fluency with AI-enabled product development, AI-assisted workflows, or AI-powered customer experiences, with a practical understanding of responsible experimentation and governance. Excellent executive communication skills, including the ability to synthesize complex discovery work into concise narratives, recommendations, and decision points. Strong commercial and analytical acumen, including experience with opportunity sizing, business case development, cost/benefit analysis, investment tradeoffs, KPI impact, and P&L implications. Ability to attract, coach, and develop strong product talent while building a culture of curiosity, urgency, accountability, and learning. Bachelor’s degree or equivalent experience required; MBA or advanced degree preferred. Preferred Qualifications Experience with product planning and delivery tools such as ADO, Aha, Atlassian, or equivalent. Leadership Mindset The ideal candidate is comfortable operating early in ambiguity, testing assumptions quickly, and changing direction when evidence suggests a better path. They know how to create structure without bureaucracy, inspire teams without over-resourcing, and use evidence to shape conviction. They are equally strong in product craft, people leadership, facilitation, commercial judgment, AI fluency, and enterprise influence. Most importantly, they can help H&R Block explore the future with discipline—finding the next growth opportunities while protecting focus, capital, team capacity, and enterprise trust. Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $187,500.00 - $312,500.00/Yr. Sponsored Job #LI-KB1 #LI-Remote

Lead strategy, roadmap, and delivery of DIY tax experience portfolio across multiple channels and manage product teams to improve workflows and client outcomes. | 12-15+ years in product management or digital leadership with proven digital product scaling, bachelor's degree, and strong data-driven and AI fluency required. | About the Role At H&R Block, Product Management is responsible for delivering delightful experiences that help clients achieve financial confidence through intuitive, effective, and differentiated solutions. The Senior Director, Product Management –DIY Experiences will lead a core product pillar responsible for delivering the end-to-end experiences used by clients who choose to complete their taxes independently. This includes desktop, mobile, online human-assisted, and AI-enabled journeys that collectively create a seamless and confidence-building experience. This role will own the strategy, roadmap, and delivery of the DIY portfolio customer and business outcomes —translating customer insights, enterprise priorities and product strategy into high-quality, scalable experiences that drive client satisfaction, retention, unit and revenue growth. You’ll be responsible for short-term outcomes as well as longer-term innovation, new capabilities and identifying growth opportunities. You’ll also be an integral part of the H&R Block Product Leadership team contributing to the overall product strategy, special initiatives and team culture. What You’ll Do... Lead the DIY Experience Portfolio Own the strategy, roadmap, and delivery of the DIY experience portfolio across all client touchpoints Ensure a seamless, integrated experience across desktop, mobile, assisted, and AI-enabled channels Drive clarity on priorities, sequencing, and tradeoffs to maximize customer and business impact Translate enterprise strategy and Ideal State direction into clear product roadmap, learning plans, OKRs, and measurable outcomes Deliver High-Quality, Confidence-Building Experiences Lead teams to simplify complex tax workflows and reduce friction across the customer journey Ensure experiences build client confidence, trust, and ease-of-use Integrate human-assisted and AI-assisted capabilities in intuitive, differentiated ways Continuously improve conversion, completion rates, and client satisfaction through iterative delivery Lead Product Teams and Drive Execution Excellence Lead, coach, and develop product leaders and teams Establish product management practices than anchor on customer empathy, insights, data and experimentation Establish a strong operating model for product delivery Evolve product team practices by role modeling and applying AI to transform how teams work Partner closely with Marketing, Pricing, Engineering, Design, Data, and AI teams Maintain a high bar for execution rigor, autonomy, and accountability Leverage Data, Insights, and Operational Discipline Use data and client feedback to inform prioritization and decisions Define and monitor key performance indicators Partner with Product Operations, Shared Experiences, and Analytics teams Balance speed and quality in a regulated environment Drive Cross-Functional Alignment and Integration Partner with adjacent product leaders (Do It For Me, Financial Services, Small Business, Explorations) to deliver on enterprise priorities and outcomes Lead through influence across cross-functional teams Surface risks, tradeoffs, and dependencies clearly Ensure alignment to compliance, risk, and governance requirements Required Qualifications 12–15+ years of experience in product management or digital experience leadership Proven track record of delivering and growing end-to-end digital products at scale Strong product management craft (learning/discovery, roadmaps, prioritization, execution, analytics) coupled with experience in applying AI to transform the product practices Strong team and people leadership, development and coaching ability Experience with multi-channel experiences (web, mobile, AI-supported) Ability to translate strategy into measurable outcomes Strong data fluency and decision-making skills Experience in complex or regulated environments Excellent executive communication and stakeholder influence skills Bachelor’s degree or equivalent experience required Preferred Qualifications Leadership Mindset The ideal candidate is a strong operator and product leader who thrives in driving clarity, execution, and results within a defined space. They build high-performing teams, deliver consistently against commitments, and use data to continuously improve outcomes. They balance customer obsession, operational rigor, and product craft, ensuring teams deliver experiences that are intuitive, scalable, and aligned to enterprise goals. Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $187,500.00 - $312,500.00/Yr. Sponsored Job #LI-KB1 #LI-Remote

Design, develop, and maintain data engineering solutions using Azure and MarTech platforms. | Requires 5+ years experience with SQL, Azure Data Factory, Databricks, and marketing technology platforms. | About The Role H&R Block is looking for an experienced Senior Software Engineer who is passionate about data and experience in MarTech skills. As a Senior Software Engineer, you will work independently collaborating with lead, or principal software engineers to design, develop, and maintain software components and products that support H&R Block business applications. Responsibilities You will work on all aspects of the design, development, and delivery of data solutions, including problem definition, testing and evaluation, and deploying end-to-end pipelines and solutions in production on Azure. The responsibilities include: • Design, develop and test enterprise MarTech platforms for data engineering using SQL, Azure Data engineering skills including Azure Data Factory, Databricks/Fabric technologies. • Proficiency in Azure-based cloud technologies to support data needs, along with working in marketing projects (Adobe Experience Platform and/or Salesforce Marketing Cloud platform). Day to day, you’ll... • Leverage cutting-edge data technologies, programming languages, and industry-standard coding practices to innovate new features and optimize existing product/marketing functionalities. • Design, develop, and maintain high-quality software components. • Create and execute unit tests, troubleshoot issues, and resolve defects efficiently. • Collaborate with Product, architects and cross-functional teams to align on requirements and implementation strategies. • Translate business and functional requirements into clear technical specifications and product deliverables. • Participate in technical design discussions and conduct code reviews to ensure quality and consistency. • Document system architecture, design approaches, and development processes for future reference. • Develop and maintain unit test plans and alpha test plans to support product validation. • Stay current with emerging technologies, tools, and methodologies to continuously improve design, development, and deployment practices. • Be part of a high-impact team that powers data-driven marketing strategies for one of the most recognized brands in the industry. Our MarTech squad is agile, collaborative, and committed to innovation and continuous learning. Required Qualifications • Bachelor’s degree or the equivalent in Computer Science, Computer Information Systems, Information Technology, or related field. • Minimum five years of recent experience in developing, debugging, and maintaining code with below skillsets, • SQL, Azure Data engineering skills including Azure Data Factory, Databricks and/or Fabric technologies. • Deep knowledge in SQL Server databases, along with expertise in data analysis, data integrations. • Proficient with AI technologies to enhance day to day activities. • Well-honed troubleshooting skills at various levels of complexity. Preferred Qualifications • Exposure to Marketing platforms (Adobe AEP - CDP, AJO and/or Sales Force Marketing Cloud), AdTech • Adobe Experience Cloud (Analytics, Target, Launch) experience • Hands on experience with Python and/or .Net • Experience in cloud services (Azure data services) Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $101,200.00 - $161,900.00/Yr. Sponsored Job

Design and maintain enterprise marketing technology data pipelines and platforms on Azure. | Bachelor's degree and 5+ years experience with SQL and Azure data tools, plus proficiency in AI and MarTech platforms. | About the Role H&R Block is looking for an experienced Senior Software Engineer who is passionate about data and experience in MarTech skills. As a Senior Software Engineer, you will work independently collaborating with lead, or principal software engineers to design, develop, and maintain software components and products that support H&R Block business applications. You will work on all aspects of the design, development, and delivery of data solutions, including problem definition, testing and evaluation, and deploying end-to-end pipelines and solutions in production on Azure. The responsibilities include: Design, develop and test enterprise MarTech platforms for data engineering using SQL, Azure Data engineering skills including Azure Data Factory, Databricks/Fabric technologies. Proficiency in Azure-based cloud technologies to support data needs, along with working in marketing projects (Adobe Experience Platform and/or Salesforce Marketing Cloud platform). Day to day, you’ll... Leverage cutting-edge data technologies, programming languages, and industry-standard coding practices to innovate new features and optimize existing product/marketing functionalities. Design, develop, and maintain high-quality software components. Create and execute unit tests, troubleshoot issues, and resolve defects efficiently. Collaborate with Product, architects and cross-functional teams to align on requirements and implementation strategies. Translate business and functional requirements into clear technical specifications and product deliverables. Participate in technical design discussions and conduct code reviews to ensure quality and consistency. Document system architecture, design approaches, and development processes for future reference. Develop and maintain unit test plans and alpha test plans to support product validation. Stay current with emerging technologies, tools, and methodologies to continuously improve design, development, and deployment practices. Be part of a high-impact team that powers data-driven marketing strategies for one of the most recognized brands in the industry. Our MarTech squad is agile, collaborative, and committed to innovation and continuous learning. Required Qualifications Bachelor’s degree or the equivalent in Computer Science, Computer Information Systems, Information Technology, or related field. Minimum five years of recent experience in developing, debugging, and maintaining code with below skillsets, SQL, Azure Data engineering skills including Azure Data Factory, Databricks and/or Fabric technologies. Deep knowledge in SQL Server databases, along with expertise in data analysis, data integrations. Proficient with AI technologies to enhance day to day activities. Well-honed troubleshooting skills at various levels of complexity. Preferred Qualifications Exposure to Marketing platforms (Adobe AEP - CDP, AJO and/or Sales Force Marketing Cloud), AdTech Adobe Experience Cloud (Analytics, Target, Launch) experience Hands on experience with Python and/or .Net Experience in cloud services (Azure data services) Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $101,200.00 - $161,900.00/Yr. Sponsored Job #LI-SH1 #LI-Remote

Design, develop, and deploy AI platform services with a focus on scalability and performance. | 5+ years software development experience with .NET, REST APIs, Azure, and agile methodologies. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... H&R Block AI Platforms Team is looking for an experienced Sr. Software Engineer to join a high-powered team to build AI platforms and solutions. You will be joining an elite team of engineers charged with developing transformative GenAI capabilities to power the next generation of customer experiences. As a Software Engineer on this team, you will be responsible for designing, developing, and deploying services on this platform. Day to day, you'll... • Use business and functional requirements to produce technical specifications and platform requirements • Use tools, languages, coding standards and best practices to develop new product features and continually enhance product functionality • Create and execute unit tests and address identified defects • Work closely with other team members to ensure consistent understanding of requirements and approach • Build features to support scalability, usability, resiliency and better performance • Assist in technical design and code reviews for new enhancements and maintenance work delivered by the development team What you'll bring to the team... • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. • 5+ years of experience building software products & solutions. • 3-5 year of hands on experience working with: .NET, REST APIs, Cosmos/SQL server, Azure. • Experience working with agile methodologies (SCRUM and/or Kanban). • Experience with Azure DevOps platform including source control management systems and continuous integration/deployment environments. • Experience developing engineering solutions to meet functional & non-functional requirements. • Strong communication skills and problem-solving skills. It would be even better if you also had... • 1+ year of experience building AI products & solutions • Experience with the following Azure SignalR service and Azure AI Services Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $101,200.00 - $161,900.00/Yr.

Develop and maintain full-stack software applications using Angular and .NET technologies. | 2-4 years experience with C# and .NET, Angular 15+, Azure cloud services, and CI/CD pipelines. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... As a Software Engineer, you will work closely with Senior, Lead, or Principal Software Engineers to design, develop, and maintain software components and products that support H&R Block business applications. Day to day, you’ll… • Develop features and enhance existing functionality using Angular 15+, TypeScript, and .NET 8 • Build and maintain secure, scalable APIs and backend services using REST and event‑driven patterns • Translate business requirements into clear, maintainable technical implementations • Write and maintain unit tests; assist in identifying and fixing defects and security issues • Collaborate with QA engineers to define test cases and support scalable testing practices • Participate in CI/CD pipelines using Azure DevOps • Adhere to data security and compliance standards • Contribute to monitoring, alerting, and observability solutions (e.g., Datadog) • Help document operational processes, runbooks, and support procedures • Participate in code reviews, incorporating feedback to improve quality and maintainability • Collaborate with Product, QA, UX, Architects, and other Engineers in an Agile team • Assist in resolving production issues and support ongoing product operations • Explore and prototype new technologies and features under team guidance Education What you'll bring to the team... • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. Work Experience • 2–4 years of hands-on experience developing and testing applications using C# and .NET • Experience building full‑stack applications with Angular (15+) and backend services • Solid understanding of object-oriented programming principles • Familiarity with Azure cloud services • Experience or working knowledge of Azure DevOps, including source control and CI/CD pipelines • Exposure to microservices or modular architectures and modern backend patterns • Willingness to learn and grow in areas such as cloud, testing, CI/CD, and observability • Strong problem-solving skills and attention to detail • Collaborative mindset and ability to work effectively in a team environment It would be even better if you also had... • Experience with GitHub, Copilot or similar AI-assisted coding tools to improve development velocity and code quality • Basic understanding of IOS and Android native languages such as Swift, SwiftUI, Kotlin, and Jetpack Compose Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Sponsored Job

Lead complex, large-scale programs involving business change, manage budgets and vendors, coordinate cross-functional teams, and ensure delivery on time and budget. | 8+ years business/consulting experience, 6+ years project management, program management of large initiatives, vendor and budget management, strong communication skills, and a bachelor's degree in Information Systems or related field. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... This Manager role will be responsible for leading the Client Connnections and CPA Rollup initiatives to provide CPA acquisition offices with a common tech stack that can be integrated with Block systems and reporting. This role requires strong leadership, project management, the ability to communicate and coordinate work across multiple teams, and vendor management. As part of accountability for these teams, the manager will be responsible for developing, planning, and managing implementation of activities for extremely complex programs with broad scope, high impact and long implementation time frames. Lead both the conversion as well as the business change required, while ensuring that day-to-day operations keep functioning flawlessly during the transition. Consult with program sponsors, participants, stakeholders and customers to review program proposals including goals, time frames, and funding limitations. Ensure that program goals are accomplished and in line with business objectives. Develop and manage multiple program budgets. Responsible for managing the program teams and ensuring corporate sponsorship from cross-business unit leadership.   Day to day you'll... • Define the strategy and desired outcomes of assigned program(s) that are aligned to the strategic objectives of the business. • Work in partnership with business leaders to obtain and commit necessary associate resources at the appropriate time, level, and expertise to support the programs. • Deliver programs on time and on budget with superior quality. • Coordinate all activities with,and report regularly to senior leadership/sponsorship teams. • Monitor and mitigate project, program, and operational execution risks. • Provide oversight to ensure completion of program deliverables. Ensure entire programs are delivered on time and on budget with superior quality. • Provide oversight to teams of individuals from cross functional teams, as well as vendors to accomplish program outcomes. • Establish appropriate project management tools, processes and procedures for the corporate project management office as well as ensuring compliance with such tools. • Manage the program budget, putting in place financial disciplines and ensuring their execution to meet or beat budget. • Develop contract and manage vendor relationships and ensure their delivery, on time and on budget. • Responsible for the delivery of project components. What you'll bring to the team... • 8 years of business and/or consulting experience. • 6 years of project management experience. • Program management experience leading very large, mission-critical programs that involve significant business change. • Experience leading large teams in a matrix management environment. • Demonstrated track record of establishing priorities and meeting deadlines. • Experience developing and managing program budgets. • Strong knowledge of business case development including cost/benefit analysis, NPV, current and future state assessments. • Experience developing and negotiating partnerships with external vendors/suppliers. • Experience managing vendor agreements and tracking service levels. • Superior oral, written, and interpersonal communication skills. Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences. • Superior supervisory and matrix management skills and ability to oversee tasks delegated to others. • Bachelor’s degree in Information Systems or related field or an equivalent through a combination of education and related work experience. Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $125,500.00 - $200,800.00/Yr. Sponsored Job

Provide technical support and incident resolution for internal and external customers via phone, email, and chat, ensuring customer satisfaction and accurate documentation. | Minimum of 1 year related work experience and a high school diploma or equivalent. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... As a Support Specialist you will function as a single point of contact for all technical support for internal and/or external customers across the entire enterprise.  In this capacity you will serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. You will utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. The Support Specialist is responsible for end-to-end resolution and ownership of customer requests or concerns. To succeed, you will need to closely monitor requests, communicate with customers, and deliver solutions to requests with a sense of urgency.    Start date: December 8th, 2025 Day to day, you'll... • Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information; interpret customer needs and utilize software solutions, personal knowledge, and troubleshooting skills to identify possible resolutions • Remote control desktops to resolve technical issues • Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction • Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions • Use software solutions and computer systems to accurately document and track customer contacts • Adapt to changes in user demands, work environment, and changes to processes or requirements • Maintain a technical working knowledge of product or products supported by the department • Perform other duties as assigned The following schedules are available for this class (Based in Central Time): 7:30am - 4:00pm - Mon-Fri 7:30am - 4:00pm - Tue-Sat 7:30am - 4:00pm - Mon/Tue/Wed/Fri/Sat 7:30am - 4:00pm - Mon/Tue/Wed/Thur/Sat 7:30am - 4:00pm - Mon/Tue/Thur/Fri/Sat 8:00am - 4:30pm - Sun-Thur 8:00am - 4:30pm - Sun/Mon/Tue/Fri/Sat 8:00am - 4:30pm - Sun/Wed/Thur/Fri/Sat 9:00am - 5:30pm - Sun-Thur 11:30am - 8:00pm - Sun-Thur 11:30am - 8:00pm - Sun/Tue/Thur/Fri/Sat 11:30am - 8:00pm - Sun/Wed/Thur/Fri/Sat 11:30am - 8:00pm - Sun/Mon/Tue/Fri/Sat 12:30pm - 9:00pm - Mon/Wed/Thur/Fri/Sat 2:30pm - 11:00pm - Mon-Fri 2:30pm - 11:00pm - Tue-Sat 2:30pm - 11:00pm - Mon/Tue/Thur/Fri/Sat Education What you'll bring to the team... • High school diploma or equivalent Work Experience • 1 year minimum related work experience Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $18.41 - $27.64/Hr.

Provide end-to-end technical support and incident resolution for internal and external customers via phone, email, and chat. | Minimum of 1 year related work experience and a high school diploma or equivalent. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... As a Support Specialist you will function as a single point of contact for all technical support for internal and/or external customers across the entire enterprise.  In this capacity you will serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. You will utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. The Support Specialist is responsible for end-to-end resolution and ownership of customer requests or concerns. To succeed, you will need to closely monitor requests, communicate with customers, and deliver solutions to requests with a sense of urgency.    Start date: December 8th, 2025 Day to day, you'll... • Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information; interpret customer needs and utilize software solutions, personal knowledge, and troubleshooting skills to identify possible resolutions • Remote control desktops to resolve technical issues • Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction • Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions • Use software solutions and computer systems to accurately document and track customer contacts • Adapt to changes in user demands, work environment, and changes to processes or requirements • Maintain a technical working knowledge of product or products supported by the department • Perform other duties as assigned The following schedules are available for this class (Based in Central Time): 7:30am - 4:00pm - Mon-Fri 7:30am - 4:00pm - Tue-Sat 7:30am - 4:00pm - Mon/Tue/Wed/Fri/Sat 7:30am - 4:00pm - Mon/Tue/Wed/Thur/Sat 7:30am - 4:00pm - Mon/Tue/Thur/Fri/Sat 8:00am - 4:30pm - Sun-Thur 8:00am - 4:30pm - Sun/Mon/Tue/Fri/Sat 8:00am - 4:30pm - Sun/Wed/Thur/Fri/Sat 9:00am - 5:30pm - Sun-Thur 11:30am - 8:00pm - Sun-Thur 11:30am - 8:00pm - Sun/Tue/Thur/Fri/Sat 11:30am - 8:00pm - Sun/Wed/Thur/Fri/Sat 11:30am - 8:00pm - Sun/Mon/Tue/Fri/Sat 12:30pm - 9:00pm - Mon/Wed/Thur/Fri/Sat 2:30pm - 11:00pm - Mon-Fri 2:30pm - 11:00pm - Tue-Sat 2:30pm - 11:00pm - Mon/Tue/Thur/Fri/Sat What you'll bring to the team... Education: • High school diploma or equivalent Work Experience: • 1 year minimum related work experience Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $18.41 - $27.64/Hr.

Lead and execute external communications strategies to enhance brand visibility, manage media relations, support executive visibility, and oversee crisis communications. | Requires 10+ years in external communications with leadership experience, strong strategic and interpersonal skills, and ability to manage media and stakeholder relationships. | Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... H&R Block is seeking a Director of External Communications to join our Corporate Communications team. This role will report to the VP of Corporate Communications and will be responsible for leading external communications strategies to enhance brand visibility and build positive relationships with media, analysts, and other external stakeholders. Day to Day You'll... External Communications & Media Relations • Lead the development and execution of external communications strategies to enhance brand visibility and build positive relationships with the media and other external stakeholders. • Oversee media relations, including press releases, media briefings, and proactive media outreach. • Serve as a spokesperson for the organization, building and maintaining relationships with top-tier reporters. • Manage relationships with external communications agencies and consultants. • Maintain and enhance executive and spokesperson media training. • Lead performance measurement to define the impact of media on our business and brand performance. • Drive company and executive LinkedIn strategy to reinforce our financial expertise, trust and relevance on the channel. • Innovate communications approach with modern techniques and tools that match the dynamic and evolving media and social landscape. • Monitor and analyze media trends and public sentiment to inform strategic decisions and crisis management plans. • Lead the development of thought leadership content and speaking opportunities for H&R Block executives. • Manage external communications budgets and resources, ensuring cost-effective and efficient use. • Provide strategic counsel to senior leadership on external communication matters, including brand positioning and stakeholder engagement. • Ensure all external communications comply with legal and regulatory requirements, maintaining the highest standards of accuracy and integrity. Leadership & Collaboration • Proven experience leading people, cross-functional teams, and external agencies to achieve communications objectives, with a strong track record of driving results through effective collaboration and project management. Cultural Relevance & Insights • Ability to recognize and activate culturally relevant moments, leveraging timely and impactful communications strategies that resonate with diverse audiences to drive brand awareness and stakeholder connection. Corporate Reputation Management • Develop and execute comprehensive strategies to enhance and protect the company's reputation among key stakeholders, including investors, customers, and the media. • Monitor and analyze public perception and proactively address potential reputational risks. Executive Visibility • Support the development and execution of external executive visibility plans to enhance the company's thought leadership and reputation within the industry. Issues & Crisis Preparedness • Manage and mitigate crisis situations, ensuring timely and effective communication. • Maintain and upkeep issues and crisis protocols, scenario plans and key stakeholders. • Synthesize and analyze key narratives across earned media, social conversation and industry analyst commentary. Integrated Communications • Collaborate with departments throughout the company to ensure consistent messaging and brand alignment across all corporate channels. • Develop and execute corporate communications plans to support integrated communications campaigns and business objectives. • Collaborate with the internal communications Director and team to ensure external messages are aligned with key internal moments, company goals, plans, and voice. What you'll bring to the team... • Bachelor’s degree in Communications, Public Relations, English, Journalism, Business or related discipline from an accredited college or university. • 10 years of experience in external communications or a related field, with progressive responsibility. • Experience in a publicly traded organization is a plus. • Proven ability to work with others in a team setting across business units, departments, countries, and disciplines. • Innovative, strategic thinking and planning skills with the ability to create and communicate a vision for the future and translate it into clear strategies and specific priorities. • Strong interpersonal skills with the ability to lead through influence and network. • Results-orientation in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish projects. • Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills. • Strong verbal and written communication skills, including excellent presentation, facilitation, and listening skills. • Ability to translate complex ideas into clear, influential communications and to manage multiple projects and/or teams simultaneously while working independently in a fast-paced environment. • Track record demonstrates the ability to formulate strategic communications plans and to also execute tactical needs. Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $120,900.00 - $205,500.00/Yr. Sponsored Job #LI-KB1 #LI-Remote

Lead daily office operations during tax season, manage associate scheduling, handle client escalations, and ensure quality customer service. | Prior customer service experience, strong organizational and communication skills, MS Office proficiency, ability to work independently, and flexible 40-hour work schedule. | Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Joining us as an Associate Team Leader, you’ll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You’ll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April. It would be even better if you also had... • Experience supervising or managing people • History of delivering outstanding customer experiences What you'll bring to the team... • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary • Serve as point of contact for onsite escalated client service concerns • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals • Lead daily huddles and communicate essential information to office associates Your Expertise • Prior experience working in customer service or similar role • Strong organizational skills and ability to plan and manage day-to-day office operations • Customer-centric mindset and strong communication skills • Computer proficient with the ability to use MS Office • Demonstrated ability to work independently with minimal supervision • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs • High school diploma / equivalent or higher Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. • Employee Assistance Program with Health Advocate. • Wellbeing program, BetterYou, to help you build healthy habits. • Neurodiversity and caregiver support available to you and your family. • Various discounts on everyday items and services. • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. • Click here to checkout all available benefits. The Community You Will Join At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $11.00 - $29.00/Hr. Sponsored Job #63697