Housecall Pro

Lead and manage a team of software engineers to deliver high-quality solutions, oversee project requirements, and ensure best practices in development. | 6+ years of software engineering experience, 2+ years in management, proficiency in JavaScript and React, experience with CMS and web performance. | TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. WHAT'S IN IT FOR YOU? • Remote environment: totally built to make you feel that we are all together in one space without leaving your home office! • Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need! • * Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance! • A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros! • MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office! We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? As a Manager I, Software Engineering, you lead a team of software engineers to deliver high-quality solutions that drive the success of our products. You are responsible for overseeing the development process, ensuring that best practices are followed, and that the team consistently meets both technical and business goals. You foster a collaborative environment, mentoring your team members and supporting their professional growth. Your focus is on managing the balance between tactical project execution and strategic goals, ensuring the timely delivery of features while maintaining a high standard of code quality. Our team is passionate, empathetic, hard-working, and above all else, focused on improving the lives of our service professionals (our Pros). Our success is their success. In your day to day, you will: • Lead and manage a team of software engineers, ensuring timely delivery of features and projects • Collaborate with product managers and other stakeholders to define project requirements and prioritize work • Ensure best practices in software development, including code reviews, testing, and continuous integration • Mentor and coach engineers, fostering both personal and technical growth within the team • Monitor the team's progress and remove roadblocks to maintain project momentum • Facilitate cross-functional collaboration to align engineering efforts with business goals • Oversee the technical design and architecture of systems and applications within your team's scope • Implement and promote a culture of continuous improvement, identifying opportunities to improve development processes and tools • Manage team performance and provide feedback through regular performance reviews • Stay current with industry trends and technologies, ensuring the team is utilizing the best tools and practices • Develop and oversee complex system integrations across the marketing website ecosystem, going beyond CMS management to ensure seamless connectivity between platforms, tools, and internal systems • Lead the implementation and optimization of A/B testing frameworks, enabling the team to design, execute, and analyze experiments that drive data-informed decisions and measurable business impact We think this role is for you if have... • 6+ years of experience in software engineering • 2+ years in a people leadership or management role • Bachelor's degree in Computer Science, Engineering, or equivalent work experience • Strong knowledge of software development methodologies, tools, and processes (i.e., Agile, Scrum) • Expertise with JavaScript • Proficiency in programming languages and frameworks (i.e., JavaScript, Python, Node.js, React) • Experience with version control systems (i.e., Git) and CI/CD pipelines (i.e., Jenkins, CircleCI) • Proven track record of delivering complex software projects on time and within scope • Experience working on a website built with a CMS (i.e. Wordpress, Strapi, Contentful) • Knowledge and expertise in website performance optimization, including Core Web Vitals and modern web performance best practices What will help you succeed??? • Experience with experimentation tools (Amplitude, Mixpanel, etc) • Experience with Advanced Custom Fields or similar tools • Excellent communication skills - you are working with a dispersed team, so first-class communication is a must • Strong leadership and team-building skills • Excellent communication and collaboration abilities • Ability to balance technical depth with business objectives • A proactive approach to problem-solving and innovation • Ability to mentor and inspire a diverse team of engineers ✨ Let's talk numbers! ✨ Our compensation range for this role begins at $7000 USD per month Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries. Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily. Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app. We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers). #LI-Remote

Owns partnership strategy, conducts research, leads engagement, and drives cross-functional execution for enterprise partners. | Requires 5+ years in product management or strategy, experience with SaaS and APIs, and strong stakeholder management skills. | Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) • Paid holidays and flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup backed by top-tier VCs • Monthly tech reimbursements • A culture built on innovation that values big ideas, no matter where they come from Role Overview As a Senior Product Operations Manager for Partnerships, you own the strategy for how Housecall Pro engages with our largest franchise and enterprise partners. You are responsible for deeply understanding partner business models, identifying product opportunities, and driving strategic alignment between partner needs and our product roadmap. You serve as a trusted advisor to both partners and internal Product leadership-translating complex partner requirements into strategic product recommendations and conducting research that shapes where we invest. You work closely with Product, Engineering, and Business Development leaders to ensure we're building the right solutions for our most strategic accounts. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: Own Partnerships Strategy • Define and drive the strategic approach for engaging with franchise and enterprise partners • Build frameworks for evaluating partner requirements, assessing business impact, and prioritizing investments • Identify patterns across partners to surface strategic opportunities that inform product direction • Develop metrics to measure partnership health, product delivery effectiveness, and business impact Research & Influence Product Direction • Conduct market research on franchise, distributor, and supplier models to identify product opportunities • Perform competitive analysis to understand how partners evaluate solutions and where gaps exist • Synthesize partner feedback and market insights into strategic recommendations for Product leadership • Partner with Product Managers and Directors to translate research into roadmap priorities Lead Partner Engagement • Serve as the senior technical point of contact for strategic partners, managing executive-level relationships • Lead discovery sessions to deeply understand partner business requirements, operational challenges, and growth objectives • Present to partner executives on product roadmaps, integration capabilities, and strategic solutions • Handle escalations and complex technical challenges, providing strategic guidance on solutions and timelines Drive Cross-Functional Execution • Lead cross-functional teams across Engineering, Product, Legal, and Business Development to deliver partner solutions • Coordinate API integrations and technical implementations with Engineering teams • Manage complex, multi-stakeholder projects from requirements through delivery • Ensure seamless handoffs between Business Development, Implementation, and ongoing Account Management Scale the Function • Build scalable processes, SOPs, and playbooks that enable the partnerships function to grow • Establish escalation workflows, communication protocols, and prioritization frameworks • Identify opportunities to improve operational efficiency through AI tooling and automation • Mentor team members and develop best practices that elevate partnerships capabilities Qualifications: • 5+ years experience in technical account management, product operations, product management, or strategy consulting • 1+ years experience leading and mentoring others • Bachelor's degree in related field or equivalent work experience • Experience working with enterprise software integrations and APIs • Strong understanding of SaaS business models and franchise/enterprise operations • Proven ability to conduct market research and translate findings into strategic recommendations • Ability to influence without authority and drive alignment across senior stakeholders • Experience managing complex, multi-stakeholder projects • Willingness to travel as needed to support partners (typically 15-20% annually) What will help you succeed: • Experience in B2B SaaS or enterprise software environments, particularly with franchise or multi-location businesses • Strong communication skills with ability to present to executive audiences (internal and partner)Strong affinity for product strategy-you can connect partner needs to product opportunities • Excellent organizational and project management skills • Deep understanding of how Product organizations operate and make prioritization decisions • Analytical mindset with ability to synthesize qualitative and quantitative data into insights • Experience with product management tools (Jira Product Discovery, Confluence) and AI/automation platforms (Claude, ChatGPT, n8n, Zapier) • Comfort with ambiguity and ability to translate complex partner challenges into actionable problem statements • Customer empathy with ability to balance partner advocacy with business priorities Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Location Dependent Information This role is open to candidates and the expected salary range for this role is $120,000-$149,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro

Identify customer problems, define product outcomes, collaborate across teams to deliver impactful solutions, and manage product lifecycle from planning to launch. | Minimum 2+ years in product management, experience with growth tools, understanding of go-to-market strategies, and ability to work East Coast hours. | This a Full Remote job, the offer is available from: United States Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) • Paid holidays and flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup backed by top-tier VCs • Monthly tech reimbursements • A culture built on innovation that values big ideas, no matter where they come from Role Overview As a Product Manager I, you are responsible for identifying customer problems, defining product outcomes, and partnering with teams across the company to deliver solutions that create meaningful impact. You work daily with engineering, design, business teams, and other stakeholders to define the right problems to solve, build a backlog to deliver solutions, and implement structures and frameworks to move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results. The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: Think. Identify market opportunities, and define product vision and strategy • Conduct in-depth interviews, surveys, and competitor research • Analyze customer and business data • Write and present strategy and product overview documents • Enhance how our customers are introduced to our products through continuous experimentation Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area • Support Product Designers with sound design instincts and clear thinking • Co-create event models and user flows • Collaborate with Design and Engineering to develop wireframes • Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements • Conduct user testing to validate solutions Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others • Create, update, and communicate roadmap • Plan day-to-day operations of the product team Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders • Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance • Create measurement plans to monitor feature adoption and usage • Co-create go-to-market plans and collaborate with Marketing and Operations to execute them • Rapidly develop post-launch product iterations Qualifications: • 2+ years of experience in product management • Bachelor's degree in related field or equivalent work experience • Experience using ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results) • Knowledge of multiple functional areas such as Engineering, UX/UI, Sales, Customer Support, Finance or Marketing; understanding of go-to-market commerce enablers (e.g. payments, loyalty, subscriptions, etc.) • Deep understanding of Product Management processes • Required to work East Coast hours What will help you succeed: • Experience in highly performing product organization • Passionate about user experience and deep customer empathy • Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends • Excellent problem-solving, organizational and analytical skills • Experience in Fintech a plus • Experience working in or with platform teams a plus Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Location Dependent Information This role is open to candidates and the expected salary range for this role is $96,000-$120,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro This offer from "Housecall Pro" has been enriched by Jobgether.com and got a 76% flex score.

Identify customer problems, define product outcomes, collaborate across teams to deliver impactful solutions, and manage product lifecycle from planning to launch. | At least 2 years of product management experience, familiarity with growth tools, and understanding of go-to-market strategies. | Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) • Paid holidays and flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup backed by top-tier VCs • Monthly tech reimbursements • A culture built on innovation that values big ideas, no matter where they come from Role Overview As a Product Manager I, you are responsible for identifying customer problems, defining product outcomes, and partnering with teams across the company to deliver solutions that create meaningful impact. You work daily with engineering, design, business teams, and other stakeholders to define the right problems to solve, build a backlog to deliver solutions, and implement structures and frameworks to move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results. The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: Think. Identify market opportunities, and define product vision and strategy • Conduct in-depth interviews, surveys, and competitor research • Analyze customer and business data • Write and present strategy and product overview documents • Enhance how our customers are introduced to our products through continuous experimentation Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area • Support Product Designers with sound design instincts and clear thinking • Co-create event models and user flows • Collaborate with Design and Engineering to develop wireframes • Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements • Conduct user testing to validate solutions Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others • Create, update, and communicate roadmap • Plan day-to-day operations of the product team Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders • Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance • Create measurement plans to monitor feature adoption and usage • Co-create go-to-market plans and collaborate with Marketing and Operations to execute them • Rapidly develop post-launch product iterations Qualifications: • 2+ years of experience in product management • Bachelor's degree in related field or equivalent work experience • Experience using ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results) • Knowledge of multiple functional areas such as Engineering, UX/UI, Sales, Customer Support, Finance or Marketing; understanding of go-to-market commerce enablers (e.g. payments, loyalty, subscriptions, etc.) • Deep understanding of Product Management processes • Required to work East Coast hours What will help you succeed: • Experience in highly performing product organization • Passionate about user experience and deep customer empathy • Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends • Excellent problem-solving, organizational and analytical skills • Experience in Fintech a plus • Experience working in or with platform teams a plus Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Location Dependent Information This role is open to candidates and the expected salary range for this role is $96,000-$120,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro